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Security/Customer Service Personnel
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Overview
Job Description
Security/Customer Service Personnel (Onsite – Washington, DC)
The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We prioritize creating a safe and secure environment for our guests and staff.
Job Summary
We are seeking a dependable and professional Security Team Member to help maintain a safe and enjoyable experience for all guests and staff. This role involves monitoring the premises, enforcing security policies, and responding to incidents as needed.
Key Duties and Responsibilities
- Greet guests and ensure a smooth entry process, checking IDs as required.
- Monitor the venue to identify potential security concerns.
- Respond promptly to disturbances, conflicts, and emergencies in a professional manner.
- Work closely with management and fellow team members to uphold safety standards.
- Assist in crowd control and ensure compliance with venue policies.
- Conduct routine checks of the premises, including exits and restricted areas.
- Communicate effectively with law enforcement or emergency personnel when necessary.
Requirements
- Previous security, hospitality, or customer service experience preferred.
- Strong observational and conflict-resolution skills.
- Ability to remain calm under pressure and make quick decisions.
- Excellent communication and interpersonal skills.
- CPR certification and first aid training (preferred).
- Must be available for night shifts and weekends.
Schedule
- Evening and late-night shifts
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