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Customer Service Representative-logo
Customer Service Representative
Sila ServicesCortland, Ohio
Customer Service Coordinator About Ainsley Ainsley Heating & Cooling has been serving Northeastern Ohio for over 44 years! Ainsley has been changing the way people think about their home comfort provider. Our philosophy of providing high levels of customer service combined with top quality products and services has made us a leading force in the home services business. The Customer Service Rep is responsible for coordinating and scheduling a team of field service technicians in a fast-paced service organization in the HVAC industry. The position is responsible for maintaining an organized daily workflow, working with company resources to respond to customer requests, and ensuring that company revenue goals are achieved. Responsibilities include the following: Daily scheduling of field service technicians Direct interaction with customers in need of service Answer in-bound calls Make outbound calls to schedule service and solicit customers for future business Dispatch technicians to jobsHelping team members with side tasks Maintain customer database Provide BEST IN CLASS customer service This position is a great opportunity for someone with an interest in operations, customer service, or a future in management. Candidates must also have the following: 1 - 5 years of customer service experience Desire to achieve goals, both personal and professional Hard work ethic and willingness to work OT when necessary Strong team mentality Experience in a customer service role where the phrase “customer first” was practiced daily Experience with Service Titan system is a bonus Benefits include: Competitive salary with future bonus opportunities Medical, Vision and Dental Insurance Paid vacation and holidays401K with employer match Short-term and Long-term disability Life Insurance Job Type: Full-time Job Type: Full-time Salary: $14-$16 per hour Benefits: 401(k)401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Day shift Monday to Friday and rotational Saturday and Overtime Ability to commute/relocate: Reliable commute to Trumball County daily or planning to relocate before starting work (Required) Experience: Dispatching: 3 years (Preferred)Service Coordinator: 3 years (Preferred)HVAC Industry: 1 year (Preferred) Work Location: In person Job Type: Full-time Salary: $ 14.00 - $ 16.00 per hour Expected hours: No less than 40 per week $14 - $16 an hour

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashSan Antonio, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaRound Rock, Texas
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 4 days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashRichmond, Virginia
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
PLSDallas, Texas
This job is located at: 5757 N.Jim Miller Rd, Dallas, TX 75228 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 1 week ago

Customer Service Representative #3500-logo
Customer Service Representative #3500
FiveStar CareersElkton, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 2 weeks ago

Retail Customer Service-logo
Retail Customer Service
EZCORPCrystal, Minnesota
Address: 5445 Lakeland Ave North Crystal, Minnesota 55429 Brand: maX it Pawn Pay range is based on experience from $16.00/hr to $17.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
Avis Budget GroupEugene, Oregon
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Eugene Oregon United States of America

Posted 30+ days ago

Senior Director Customer Service & Key Account Management-logo
Senior Director Customer Service & Key Account Management
SMA AmericaRocklin, California
Why Work at SMA America At SMA America , we believe in Energy that Changes . Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. POSTITION OVERVIEW We are seeking a Sr. Director of Customer Service & Key Account Management who is responsible for overseeing all aspects of customer service operations and key account management for SMA. This position will lead a team focused on delivering exceptional service to key customers, ensuring their needs are met while driving long-term customer satisfaction and loyalty. The Sr. Director will be responsible for developing and executing strategies to enhance the customer experience and expand SMA's customer base in large-scale projects. The role involves collaborating with cross-functional teams, including sales, service, and product management, to ensure that customer expectations are exceeded, and the company's value proposition is effectively communicated and delivered. PRIMARY DUTIES / RESPONSIBILITIES Customer Service Excellence: Lead the customer service teams to provide timely and effective support to customers across all stages of their journey with SMA. Ensure customer inquiries, complaints, and service requests are managed promptly and effectively, maintaining high satisfaction levels. Establish and maintain KPIs to measure service quality, response times, and customer satisfaction. Key Account Management: Develop and implement a strategy to engage with key accounts, ensuring their satisfaction, identifying growth opportunities, and fostering long-term relationships. Serve as the primary point of contact for critical accounts and work closely with sales and technical teams to deliver tailored solutions. Team Leadership and Development: Lead, mentor, and develop the customer service team to ensure alignment with company goals and the highest service standards. Establish training and development programs to improve the team’s technical knowledge and customer service skills. Customer Experience Strategy: Develop and execute strategies for improving the overall customer experience, from onboarding to post-service support. Work closely with product and service teams to align offerings with customer needs, continuously improving the product/service feedback loop. Cross-Functional Collaboration: Collaborate closely with the sales, service, and technical teams to ensure customer issues are resolved and that customers receive comprehensive solutions. Lead communication efforts to ensure consistency and transparency with customers. Strategic Leadership: Lead and inspire a growing team of customer service and key account professionals, ensuring alignment with company goals and objectives. Establish clear communication channels and workflows between customer service, sales, and other business units to streamline operations. REQUIRED QUALIFICATIONS Education: Bachelor’s degree in business administration, Engineering, or a related field. Experience: Minimum of 10+ years in customer service, with at least 5 years in a leadership position within the solar, energy storage, or utilities sector. Ability to translate overall strategy into strategic objectives for the respective areas of responsibility. Acts as the ambassador for change. Holds themselves accountable to outcomes and results. Works collaboratively within peer groups, and across other business areas. Driven by a strong customer centric and solution-oriented mindset. Experience managing all relevant cost structure within the respective area of responsibility PREFERRED QUALIFICATIONS Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required. Attention to detail and a high level of accuracy are required. Ability to analyze and solve problems effectively. The ability to work well independently and as a member of a regional/global team is required. Ability to manage and prioritize multiple projects/tasks. Ability to work flexible hours such as early morning, evening or weekend work may be required. A valid driver’s license and an acceptable driving record are required. This position may require periodic domestic and international travel. WE OFFER Comprehensive benefits including health, dental and vision coverage (including $0 premium options) Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

Posted 5 days ago

Customer Service Associate (CSA) at $14/Hr plus commission-logo
Customer Service Associate (CSA) at $14/Hr plus commission
Wash Masters TexasWaxahachie, Texas
First Step: Start by completing our Culture Index Survey: https://go.cultureindex.com/s/v36unTfEu8 This helps us understand how you’re naturally wired for success—takes just 10 minutes and you will not be considered without it. Sales Cashiers are the face and representatives of Wash Masters. They will uphold the standard of customer service and appearance that we strive for. Sales Cashiers must be able to provide excellent customer services to guests even when they are upset or frustrated. Sales Cashiers must fully grasp the wash menu and understand the wash process to be able to upsell and promote our services to guests. No facial piercings, tattoo's that are not appropriate for a professional environment, or hair that is not well kept. Beards must be well maintained. Dress code: Wash Masters shirt, jacket, hat. Black athletic shoes, black pants/shorts, black belt. No open toed shoes and shirts will always be tucked in. Some Sales Cashier duties include but are not limited to: Must be able to maintain and manage their register accurately. Must be able to keep their areas neat and tidy and uphold the Wash Masters' standards. Must be able to work at WM #12 and WM #19 Must promote passes at a 20% conversion rate with customers. Clean and maintain all cashier and lobby areas. Help clean and maintain property. Work on the Wash Attendant side as needed. First Step: Start by completing our Culture Index Survey: https://go.cultureindex.com/s/v36unTfEu8 This helps us understand how you’re naturally wired for success—takes just 10 minutes and you will not be considered without it.

Posted 1 week ago

Invoicing / Reports / Customer Service-logo
Invoicing / Reports / Customer Service
American Leak DetectionPlano, Texas
The Invoicing / Reports / Customer Service position at American Leak Detection of Dallas is responsible for invoicing, reporting, data entry and answering customer questions. The Invoicing / Reports / Customer Service position will help serve our residential, commercial, and municipal customers throughout the Dallas area. Benefits for our Invoicing / Reports / Customer Service position : 401(k) Dental insurance Health insurance Paid time off Vision insurance Salary: $18.00 - $20.00 per hour Invoicing / Reports / Customer Service Position Responsibilities: Creating invoices Editing reports Data entry Assist with other clerical duties Shift: 8 hour daytime shift, full-time Availability: General workday is Monday through Friday Invoicing / Reports / Customer Service Position Qualifications: Excellent customer service and telephone skills Excellent written and oral communication skills Proficiency in computer operation Experience using Salesforce is a plus but not required About American Leak Detection: American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 2 days ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaHouston, Texas
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 4 days ago

Customer Service Representative-logo
Customer Service Representative
Roadrunner Transportation ServicesHumble, Texas
Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction. Critical Job Functions: Answers internal and external customer inquiries in a timely, courteous, and professional manner. Faxes hot sheets to the correct terminals. Assists terminals with granting requests for special delivery requirements. Traces freight for customers. Performs other administrative duties such as answering telephone lines, print and fax customer reports, supply rates quotes and contracts, print and update monthly service studies. Manages assigned accounts. Receives pick-up calls. Participates in proactive team efforts to achieve departmental and company goals. Performs routine duties with minimal supervision following standard practices or procedures; occasional check of work while in progress; work is reviewed upon completion. Job Requirements: High school diploma or general education degree (GED); or one to three months’ related experience and/or training or equivalent combination of education and experience. Relies on written and verbal communication. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Communicates internally with Collections, Dispatch, OS&D, MIS, Safety and Rates, and externally with terminals, sales force, and customers. Specific industry or position skills. Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. Preferred knowledge of AS/400 and Microsoft Office. Proficient typing, filing and ten key skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to prioritize tasks. Ability to handle multiple tasks and projects simultaneously. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Physical Demands: Sedentary physical activity performing non-strenuous daily activities of an administrative nature. While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person. The employee is occasionally required to stand and walk. Work Environment: The noise level is moderate based on general conversation tones, ringing phones and laser printer operation. Work in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. Compensation: The estimated compensation for this role is $17.00 per hour. Job Location: Houston, TX Benefits: PTO Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career! *We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you! Additional Requirements: Summary: Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Customer Service Representative to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today! We Run Safe. We Run Smart. We Run Together.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
Security FinanceRome, Georgia
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Chevron StationsManhattan Beach, California
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 2016 Station Address : 2301 North Aviation Blvd, Manhattan Beach CA, 90266 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.75 - $19.75 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 4 days ago

Bilingual Customer Service Support Specialist (Iris)-logo
Bilingual Customer Service Support Specialist (Iris)
GT Independence CareersSturgis, Michigan
RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties: Creates, completes, updates, and reviews employee and client records (PR, CS) Enters information into computer databases for effective record keeping (All) Administers new and existing DocuSign accounts (PR, CS) Prepares and sends documents via mail using approved communications (PR, CS) Ensures the proper naming and saving of documents in the document management system (PR, CS) Assists stakeholders in returning documents (PR, CS) Serves as an escalation point for DocuSign support issues from the Operations staff and customers (PR, CS) Ensures all compliance standards are met for audit purposes (All) Performs timesheet reviewing (PY) Performs time-tracking (PY) Performs proofing & posting (PY) Reviews overlap and overtime reports (PY, CS) Makes and receives phone calls to support external and internal stakeholders (All) Accurately and efficiently completes payroll checklists for assigned agencies. Resolves any discrepancies that may exist in the document. (PY) Works with supervisor to identify strategies for reducing errors (All) Collaborates with the staff to resolve rejected timesheet issues and reduce out-of-cycle payroll disbursements (RFP’s) (CS, PY) Completes administrative tasks such as filing, copying, data entry, etc... (All) Prepares and submits invoices to agencies (B) Applies payments (B) Collects on unpaid claims (B) Maintains confidentiality of records relating to clients (All) Collaborates with other staff members to optimize delivery of services (All) Identifies opportunities to improve GT processes (All) Upholds company values and mission (All) Other duties as assigned (All) EDUCATION High School Diploma or GED required Associate degree preferred EXPERIENCE AND QUALIFICATIONS At least 1 year of related work experience Excellent written and oral communication skills Extensive experience in working on complex projects with critical thinking and problem solving Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing Demonstrate the ability to balance work pressure with time management skills Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities Experience in working, initiating, and maintaining a highly effective team Competent in the use of Microsoft programs and the Internet Competent use of Excel WORK ENVIRONMENT Work is performed in a typical office setting or home office (if not local).

Posted 30+ days ago

Customer Service Representative-Industrial Sales-logo
Customer Service Representative-Industrial Sales
DXPDes Moines, Iowa
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/ Responsibilities of Inside Sales Representative - Industrial Products include, but are not limited to: Responding to customer inquires regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling order to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Purchasing responsibilities Ability to work with vendors on pricing specifications #DXP #DXPE #LI-TS1 Qualifications of the Inside Sales Representative - Industrial Products include, but are not limited to: Excellent attention to detail Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Prior inside sales/customer service/purchasing experience preferred Data entry skills, organization, multi tasking and customer focus is required Regular in-person attendance required Normal business hours Monday-Friday, (8)am-(5)pm Physical Demand: N/A Working Conditions: Office environment Training/Certifications: N/A Shift Time/Overtime: Normal in-person business hours Monday-Friday, (8) am-(5) pm, Travel: N/A Education: High school diploma or GED DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Heritage Landscape Supply GroupMedford, New Hampshire
Fresh Water Farms , a partner of Heritage Landscape is seeking a self-motivated, customer service-oriented individual for a Customer Service/Counter Sales Associate . This full-time role will focus on order entry at the sales counter with other related duties such as: warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season. ESSENTIAL DUTIES Entering orders at the point of sale using the company computer system Interacting with customers over the phone, via email, and in-person Greet customers with a friendly attitude Basic computer and phone skills Communicate to customers the correct product for their application Communicate to customers how the material is priced and sold Create Sales Orders Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements Efficient scheduling of truck deliveries Clear communication between manager, employees, and clients Being honest, courteous, and respectful to customers & employees at all times Maintain and assist to keep a clean work environment Learn basic knowledge of products available to customers Inform management of products/special order material customers need Assist with Inventory Cycle Counts Order picking/staging/Replenishment Shipping/Receiving Loading/unloading delivery vehicles Other related duties as assigned REQUIREMENTS Basic computer knowledge and Internet use Experience with irrigation/landscaping products but not required Forklift experience helpful Ability to lift 75 lbs; 50 lbs on a repetitive basis Able to a pass pre-employment drug test and background screening Job Location: Fresh Water Farms - Atkinson 1 KipKam Road Atkinson, NH 03811 Equal Opportunity Employer. Veteran Friendly Employer. Heritage Landscape Supply Group believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Caraustar Industrial & Consumer Products GroupCincinnati, Ohio
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 030466 Customer Service Representative (Open) Job Description: Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations. OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life’s essentials. ROLE OVERVIEW : Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. Works with little guidance and oversight. First level escalation of predominantly routine, customer problems and needs, but may require deviation from standard screens, scripts, and procedures. Typically possesses a high school diploma and 2-4 years of experience Key Responsibilities Interacts with customers and Greif Sales to provide intermediate level support and complex information on products and services. Maintains customer accounts and records of customer interactions with details on inquiries, complaints, or comments. Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction. Works with Accounting, Sales, and Brand Management to set pricing, credits, and shipping details for new and existing customers. Collects and enters orders for new or additional products or services through ERP System (LN). Maintains ship and samples logs to identify orders ready for scheduling. Arranges transportation of loads to ship or receive via BlueJay, working closely with the Logistics Team for issues or problems. Reconciles orders and records creating cradle to grave order packet to identify purchase order, order acknowledgment, and invoice/billing. Verifies billing in ERP System, investigating potential issues behind billing errors. Weekly review and sign off of shipping variations and authorizations for Accounting. Provides historical data on customer orders, making recommendations for stock orders based on customer order history. Monthly inventory entry into ERP System for counted materials. Assists Production with records maintenance, labels creation, and filing. Maintains Office kanban for supplies. Assists with problem solving and root cause analysis for late deliveries and other customer issues. Participates in Plant Safety Activities, CBSQ, Safety Observations, Safety Training. Performs other duties as assigned. Knowledge and Skills Demonstrated skills in verbal and written communication. Proficiency in MS Office Suite and knowledge of ERP Systems (LN a plus). Basic knowledge of office equipment (i.e., copiers, fax machines, calculators, etc.). Good organizational and data entry skills. Attention to detail. Self-starter that can work with minimal supervision. At Greif , your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive. Service and leadership are the core of everything we do. Our global presence provides us a platform to do good in the world. #LI-MK1 Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com . All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif . EEO Statement: https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic. For more information read Greif’s Equal Opportunity Policy.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
Circle K StoresJacksonville, Florida
Store 2726147: 6003-5 Roosevelt Blvd, Jacksonville, Florida 32244 Availability - Shift/Days Full time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Full-Time or Part-Time Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Posted 1 week ago

Sila Services logo
Customer Service Representative
Sila ServicesCortland, Ohio
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Job Description

Customer Service Coordinator
About Ainsley
Ainsley Heating & Cooling has been serving Northeastern Ohio for over 44 years! Ainsley has been changing the way people think about their home comfort provider. Our philosophy of providing high levels of customer service combined with top quality products and services has made us a leading force in the home services business.
The Customer Service Rep is responsible for coordinating and scheduling a team of field service technicians in a fast-paced service organization in the HVAC industry. The position is responsible for maintaining an organized daily workflow, working with company resources to respond to customer requests, and ensuring that company revenue goals are achieved.

Responsibilities include the following:
Daily scheduling of field service technicians
Direct interaction with customers in need of service
Answer in-bound calls
Make outbound calls to schedule service and solicit customers for future business
Dispatch technicians to jobsHelping team members with side tasks
Maintain customer database
Provide BEST IN CLASS customer service
This position is a great opportunity for someone with an interest in operations, customer service, or a future in management.

Candidates must also have the following:
1 - 5 years of customer service experience
Desire to achieve goals, both personal and professional
Hard work ethic and willingness to work OT when necessary
Strong team mentality
Experience in a customer service role where the phrase “customer first” was practiced daily
Experience with Service Titan system is a bonus

Benefits include:
Competitive salary with future bonus opportunities
Medical, Vision and Dental Insurance
Paid vacation and holidays401K with employer match
Short-term and Long-term disability
Life Insurance
Job Type: Full-time
Job Type: Full-time
Salary: $14-$16 per hour
Benefits:
401(k)401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Schedule:
8 hour shift
Day shift
Monday to Friday and rotational Saturday and Overtime
Ability to commute/relocate:
Reliable commute to Trumball County daily or planning to relocate before starting work (Required)
Experience:
Dispatching: 3 years (Preferred)Service Coordinator: 3 years (Preferred)HVAC Industry: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Salary: $14.00 - $16.00 per hour
Expected hours: No less than 40 per week
$14 - $16 an hour