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American Cash Advance logo

Customer Service Representative: New Orleans, LA

American Cash AdvanceNew Orleans, LA

$12 - $13 / hour

We are looking for the Best of the Best Full-Time Customer Service Representative: New Orleans, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading. American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company. Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce. Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions. Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day. Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills: Math Skills: including the ability to count money Social Skills: including the ability to engage & interact professionally Problem-Solving Skills: including the ability to negotiate payment terms Communication Skills: including the flexibility to work with different personalities Computer Skills: ability to use computer programs required to process day to day transactions Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork Organization Skills: including the ability to utilize filing systems Other Requirements: Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer. Excellent Benefits including: Health Insurance (up to 80% of premiums paid by company) Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more! 401K Paid Holidays Paid Vacations! Paid All-Purpose Time Off Paid Training Advancement Opportunity! Unlimited Earning Potential and more! If you think you have what it takes to be a part of our dynamic team, please apply today! For more information about American Cash Advance visit our website at www.americancashadvance.net

Posted 2 weeks ago

G logo

Customer Service - Weekly Pay!

Genesis Marketing Inc.Des Plaines, IL

$40,000 - $60,000 / year

Our company specializes in helping the largest and most valuable companies in the world to increase their book of business. We are seeking for a Customer Service Representative to join our fast-growing team! Qualifications: Minimum of 2 years of customer service experience Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent communication skills

Posted 1 week ago

V logo

Customer Service Representative

Veterans Guardian VA Claim ConsultingPinehurst, NC

$15 - $16 / year

Veterans Guardian is a pre-filing consulting firm helping position veterans to achieve the disability rating they are eligible for when they file their claim for VA disability benefits and compensation. Job Description: We are seeking a highly organized and detail-oriented individual to join our team in a high-volume client support role. As a Customer Service Representative, you will be the first line of contact for veterans reaching out for assistance. This role requires managing a steady stream of incoming calls, updating and maintaining veteran information through our Customer Relationship Management (CRM) software, coordinating appointment scheduling, and ensuring each veteran client has complete and accurate documentation. You will also maintain internal contact directories, support onsite guest needs, and act as a key liaison for both internal teams and external contacts. Key Responsibilities: Professionally handle and route a high volume of inbound calls Update veteran interactions and progress in the Salesforce CRM with detailed notes Schedule appointments and coordinate calendars for multiple team members Exhibit strong organizational and multitasking skills while supporting various teams Ensure documentation for each veteran client is complete and accurately maintained Keep internal directories and contact records current Serve as the central communication point for internal departments and external partners Work Location: This is a full-time, onsite role located at 75 Trotter Hills Circle, Pinehurst, NC. Requirements Qualifications: Confident and professional phone communication skills Demonstrated computer proficiency Comfortable navigating Google G-Suite applications (Docs, Sheets, Gmail, Calendar, etc.) Average or above-average typing speed and accuracy Preference given to Veterans or Spouses of Veterans to better connect with our clients Ability to quickly learn company structure, policy, and departmental functions Must gain working knowledge of the VA Claims process and our company’s consulting services Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance

Posted 2 weeks ago

Uline, Inc. logo

Customer Service Department Manager

Uline, Inc.Frisco, TX

$85,000 - $100,000 / year

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Posted 3 days ago

A logo

Licensed Bilingual Customer Service Representative

Alsop & Associates Insurance AgencyRancho Cucamonga, CA

$30,000 - $60,000 / year

The Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. A fast paced, growing insurance agency is looking to fill entry level sales positions. The position is part time with flexible hours, scheduling appointments or calling our contacts for new clients needing new insurance quotes or coverage reviews. Full time employment opportunities are also available for sales agents looking to improve their selling techniques and increase commissions. Apply now and we will contact you directly to learn more. We are seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace agency sales department. As an independent insurance professional you will work with a dynamic team of sales agents that share your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process. Fill out the Apply Here field now so we can contact you for a phone interview. Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance. Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Salary Range: $30000.00 - $60000.00 per year Benefits Annual Base Salary + Commission+ Bonus Opportunities Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Time Off (PTO) Responsibilities Process customer policy change requests. Complete Evidence of Insurance requests. Develop new Financial Services opportunities. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Share training and education knowledge and expertise with team members. Thoroughly understand and follow all underwriting, rating and compliance requirements. Maintain knowledge of new products. Prospecting and generating new business through leads & referral sources. Generating insurance quotes. Provide exceptional customer service. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Claims follow up calls. Cold call, direct email, and perform other lead generation activities Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Must be highly self-motivated. A terrific presenter and communicator, and a barracuda closer. Excellent Spelling and Grammar skills. Exceptional Business Writing and Editing Skills. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. Be able to obtain or currently possess a property & casualty insurance license Strong communication skills, both oral and written Be equipped with great listening and closing skills Bilingual, fluent in both English and Spanish is beneficial.

Posted 3 weeks ago

Hertz logo

Part-Time Customer Service And Sales Associate (36246)

HertzHoboken, NJ

$18 - $18 / hour

The Part-Time Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs. Wage: $17.50/hour. Responsibility of a Sales and Service Associate includes: Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. Convert phone shops to reservations and rentals. Creating a positive customer service experience by listening to and identifying customer needs. Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service. Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. Assist customers with various post rental inquiries that involve the rental and billing process. Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Qualified applicants will have the following: A valid driver's license with record in good standing. Ability to drive and operate vehicles. Fluency in English. 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

Posted 30+ days ago

Uline, Inc. logo

Customer Service Department Manager

Uline, Inc.Dallas, TX

$85,000 - $100,000 / year

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Posted 3 days ago

Caselle logo

Customer Service - Accounts Receivable / Utility Billing Support

CaselleProvo, UT
At Caselle, we believe great software starts with great service. We're a growing technology company of just over 200 employees based in Provo, Utah, helping local governments and organizations modernize their operations through intuitive, cloud-based solutions. As we continue to expand, we're looking for a Client Service Analyst who's passionate about helping people and thrives in a dynamic, fast-paced environment. As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the most value out of our software. You'll work closely with our product, engineering, and implementation teams, acting as the bridge between customers and technology. Your goal is to turn every interaction into a positive experience and every problem into a solution. You'll be the kind of person who enjoys learning new systems, figuring things out, and explaining complex ideas in simple, friendly ways. Whether it's helping a customer resolve a technical challenge, guiding them through new features, or documenting insights that improve our processes, you'll play an important role in shaping how our clients see us - as trusted partners who care about their success. A few things that will help you succeed in this role: 1-3 years of experience in customer service, client support, or help desk roles, ideally in a SaaS or software environment. Excellent verbal and written communication skills - you're clear, empathetic, and professional. A knack for troubleshooting and problem-solving, paired with curiosity and patience. Comfort with technology and a genuine desire to help people succeed with it. In return, you'll enjoy competitive pay, a comprehensive benefits package (health, dental, vision, PTO, and 401(k)), and flexible hybrid or remote work options. Most importantly, you'll be part of an innovative, collaborative culture where new ideas are encouraged and growth is constant. If you're ready to build meaningful relationships, grow your technical expertise, and make an impact every day, we'd love to meet you. Job Posted by ApplicantPro

Posted 30+ days ago

E logo

Licensed Insurance Customer Service

Ellis Wester - State Farm AgencyJonesboro, GA
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Average 40k 75k annually with commission/bonus (35k base plus bonus/commissions with the potential to make 75k+) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property and Casualty insurance license required Life and Health (must be able to obtain) Bilingual English/Spanish preferred Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 1 week ago

Hertz logo

Customer Service Associate

HertzSeatac, WA

$21+ / hour

As a Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center. Pay: $20.74/hour Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer’s service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills: Passion for customer service and attention to detail - Goes the extra mile. Self-motivated to achieve and exceed targeted goals. Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English. Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate professionalism and interpersonal skills. Proven experience of working well within a team. 100% customer focus, with proven experience within a customer facing environment. Additional Requirements: Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Weekly Pay. Holiday Pay. Comprehensive medical benefits after 30 days. Tuition Reimbursement. Up to 40% off the base rate of any standard Hertz rental. Paid Training to expand your skills and knowledge. Career Growth with hands on learning.

Posted 30+ days ago

Tews Company logo

Customer Service Representative

Tews CompanyLake Mary, FL

$18 - $21 / hour

Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. HYBRID OPPORTUNITY *Our technology partner is looking for a pro-active Customer Service Representative to drive client renewals. Pay Rate: $18 - $21/hour (based on experience) You are: Associate's Degree or similar business certifications required 1-2 years of experience in a renewals, customer service, procurement, pricing role, etc. Process driven and task oriented Strong communication and phone skills Strong internal motivation with a team player attitude Salesforce experience What you will do? Key Responsibilities: Oversee and execute the renewal process for all recurring revenue clients, ensuring timely and accurate completion. Partner with teams across the business to resolve issues related to billing, contract terms, pricing, or other matters during the renewal period. Contribute to process improvement projects and change management initiatives to enhance efficiency and customer satisfaction. Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.

Posted 2 weeks ago

P logo

Licensed Customer Service And Sales Agent

Paul Gentilini StateFarmCoon Rapids, MN
Position Overview A successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. State Farm experience is highly preferred. We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Please only apply if you meet the following criteria: Active Property and Casualty license Ability to commute to our Coon Rapids location State Farm experience Responsibilities include, but are not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. You will receive: 50,000 - 90,000 Salary (based on experience and license; State Farm experience is highly preferred) plus bonus Bonus based on production Simple Retirement Plan Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 30+ days ago

Uline, Inc. logo

Customer Service Department Manager

Uline, Inc.Dallas, TX

$85,000 - $100,000 / year

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Posted 3 days ago

C logo

PT Customer Service 8-4Pm #5704

Clark Holdings Inc. / Tim HortonsWilliamsville, NY
We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team weekdays at 870 Maple Rd in Williamsville on morning shift (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.• Ensure coffee and products are always fresh and accurate by following our REV procedures.• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.• Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation.• Prepare all products accurately by following the order monitor.• Communicate showcase and product needs to ensure availability for customers.• Regularly monitor and record temperatures of required products.• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards.• Practice proper hand washing techniques and adhere to sanitation guidelines.• Complete all sanitation tasks as outlined.• Health & Safety: • Work in compliance with occupational health and safety legislation.• Follow safe work practices and procedures.• Use required personal protective equipment.• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.• Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude.• Ability to work in a fast-paced environment with a sense of urgency.• Strong communication and interpersonal skills.• Ability to work on a team and with multiple employees.• Attention to detail and ability to accurately process orders.• Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time._____________________________________________________________________________Note: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 2 days ago

Kennedy Services logo

Customer Service Representative

Kennedy ServicesBaltimore, MD
A reputable loan portfolio servicing agency has an immediate career opportunity for an experienced Customer Service Rep to join their Baltimore team. RESPONSIBILITIES: Handle incoming customer service inquiries. Assist borrowers with website access and questions. Deliver exceptional service to external and internal customers. Process borrower check-by-phone requests. Respond to borrower correspondence & requests (regular mail, lockbox, website, emails, etc.). Respond to inter-office requests for information on loans. Process department incoming mail and faxes. Log and respond to Qualified Written Requests. Adhere to timelines established based on the customer needs and department workflow. Other duties as assigned. ADDITIONAL EXPECTATIONS: Provide a professional example, accuracy, and consistency in work performance. Communicates in a courteous manner. Keep management informed of pertinent information. Maintains the quality and integrity of the services provided by the department. Supports the overall goals of the Company and that services are delivered professionally and efficiently. REQUIREMENTS: High School diploma or equivalent. 1-2 years call center and/or mortgage loan servicing experience a plus. Excellent customer service/communication skills with an emphasis on professionalism. Knowledge of MS Windows, Outlook, Word and Excel is required. Strong oral skills to effectively communicate professionally with clients, borrowers, and staff of various levels. Must be able to multi-task in a fast-paced environment. Strong organizational and follow-up skills with the ability to prioritize. Bilingual (English and Spanish) preferred. Strong comfort level with technology, including ability to adapt to new systems quickly and easily. Thorough knowledge of and comfort with the Microsoft office suite applications. PHYSICAL REQUIREMENTS: Talking Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Hearing Able to hear average or normal conversations and receive ordinary information. Repetitive Motion Movements frequently and regularly required using the wrists, hands, and/or fingers. Vision Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery. Physical Strength Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.

Posted 4 weeks ago

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Licensed Insurance Customer Service

Reggie Harris - State Farm AgencyOxon Hill, MD

$31,000 - $65,000 / year

Reggie Harris State Farm Agency located in Oxon Hill, MD has an immediate opening for a full-time, Licensed Insurance Customer Service Representative. We are a successful, growing agency focused on fulfilling the needs of our customers and creating success for our team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... $31,000 - $65,000 includes Salary plus bonus 401K Retirement Plan Medical option available Paid holidays (6) Up to 4 weeks of paid vacation Valuable experience Growth potential/Opportunity for advancement within my office Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.

Posted 2 weeks ago

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PT Customer Service Evenings/Weekends #2545

Clark Holdings Inc. / Tim HortonsWilliamsville, NY
We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5140 Main St in Williamsville, NY on the afternoon/evening shifts (3pm-630pm & 530pm-9pm) & Weekend shifts (6am-2pm & 2pm-9pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.• Ensure coffee and products are always fresh and accurate by following our REV procedures.• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.• Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation.• Prepare all products accurately by following the order monitor.• Communicate showcase and product needs to ensure availability for customers.• Regularly monitor and record temperatures of required products.• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards.• Practice proper hand washing techniques and adhere to sanitation guidelines.• Complete all sanitation tasks as outlined.• Health & Safety: • Work in compliance with occupational health and safety legislation.• Follow safe work practices and procedures.• Use required personal protective equipment.• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.• Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude.• Ability to work in a fast-paced environment with a sense of urgency.• Strong communication and interpersonal skills.• Ability to work on a team and with multiple employees.• Attention to detail and ability to accurately process orders.• Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 1 week ago

Uline logo

Customer Service Management Trainee

UlineKenosha, WI
Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Full-Time Hours: 24/7 operation - Various shifts available with set schedules. Position Responsibilities Master all aspects of customer service management through a comprehensive hands-on training program. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Review department procedures and standards to identify areas for improvement. Minimum Requirements Bachelor’s degree. Strong track record of customer-focused service, teamwork and attention to detail. Prior leadership / management experience is a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-AP3 #LI-IL001 (#IN-KNMANC) #ZR-X Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Posted 1 week ago

Regal Car Sales and Credit logo

Customer Service Representative

Regal Car Sales and CreditStillwater, OK
ABOUT US: Regal Car Sales and Credit is a Buy Here Pay Here Car Dealership with over 35 years in business. We pride ourselves on a no hassle, customer first experience and that's where you come in! With 14 locations across Oklahoma and Missouri we offer a family style atmosphere with internal advancement opportunities. JOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle. Your responsibilities will include: Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person Demonstrate Excellent Phone Skills Assist Customers with the Application and Qualification Processes Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit Maintain Your Active Customer Database within our Company-Wide CRM Software Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed. Demonstrate Excellent Face-to-Face Communication Skills Maintain Paperwork as Necessary for Customers Maintain a Good Driving Record BENEFITS: Medical and Health Savings Account with Company Match Dental and Vision Plan Options 401K Plan with Company Match up to 6% Company Paid $10,000 Life Insurance Policy AFLAC Supplemental Insurance Options Vehicle Purchase Plan 12 Paid Days Off Annually Tuition Assistance ADDITIONAL REQUIREMENTS: Must have a VALID State Driver's License and a Good Driving Record Must be Willing to Work a 40 Hour Work-Week No experience required. If you are interested in this position, apply online at www.regalcars.com, or go to 1004 E. 6th Ave. Stillwater, OK 74074 to apply in person. Job Posted by ApplicantPro

Posted 30+ days ago

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Licensed Insurance Customer Service

Don Middleton - State Farm AgencyDenver, CO
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base pay plus /bonus Paid time off (vacation and personal/sick days) Health, Dental, Vision Retirement Plan Virtual Fridays (if team meetings goals) $500 Bonus if you have active Property & Casualty, Life and Health Insurance Licensed. Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 3 weeks ago

American Cash Advance logo

Customer Service Representative: New Orleans, LA

American Cash AdvanceNew Orleans, LA

$12 - $13 / hour

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Overview

Compensation
$12-$13/hour

Job Description

We are looking for the Best of the Best Full-Time Customer Service Representative: New Orleans, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading. American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company. Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce. Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions. Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day. Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills: Math Skills: including the ability to count money Social Skills: including the ability to engage & interact professionally Problem-Solving Skills: including the ability to negotiate payment terms Communication Skills: including the flexibility to work with different personalities Computer Skills: ability to use computer programs required to process day to day transactions Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork Organization Skills: including the ability to utilize filing systems Other Requirements: Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer. Excellent Benefits including: Health Insurance (up to 80% of premiums paid by company) Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more! 401K Paid Holidays Paid Vacations! Paid All-Purpose Time Off Paid Training Advancement Opportunity! Unlimited Earning Potential and more! If you think you have what it takes to be a part of our dynamic team, please apply today! For more information about American Cash Advance visit our website at www.americancashadvance.net

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