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Scenthound logo

Sales and Customer Service Associate

ScenthoundCarmel, Indiana
Responsive recruiter Benefits: Employee discounts Flexible schedule Opportunity for advancement Company parties Competitive salary Free food & snacks Free uniforms Training & development Are you a sales-driven individual with a passion for building relationships and a love for dogs? Scenthound is looking for a highly motivated Front Desk & Membership Sales Associate to join our pack! In this pivotal role, you'll be the face of our brand, educating dog parents on the benefits of our wellness services and driving membership sales. If you're a self-starter who thrives in a goal-oriented environment and genuinely enjoys connecting with people (and their pups!), we want to hear from you. What You'll Bring to the Pack: We're searching for an energetic and results-focused individual who is excited to hit the ground running. This position requires: Proven sales experience with a strong track record of meeting or exceeding targets, especially in membership or recurring service sales. Exceptional customer service skills with a knack for building rapport and trust. Proficiency with computer systems and technology. A genuine passion for dogs and a belief in the importance of their health and wellness. Reliable transportation. Willingness to work in a smoke-free environment. Your Mission : Drive Sales & Create Raving Fans As a Front Desk & Membership Sales Associate, you'll be instrumental in growing our membership base and ensuring an exceptional experience for every customer. Key responsibilities include: Proactively educate customers on our health and wellness services, confidently articulating the value and benefits to drive membership sales . Achieve and exceed key performance indicators (KPIs), including average ticket price and rebook ratio, through strategic membership sales, service add-ons, and retail product recommendations. Actively develop membership leads and consistently follow up with potential members to convert them into loyal Scenthound families. Manage incoming calls, efficiently schedule customer appointments, and meticulously maintain customer profiles and records. Accurately handle daily cash transactions and manage the cash drawer. Expertly manage customer expectations, resolve concerns, and implement strategies to maximize membership retention . Maintain the highest standards of cleanliness and presentation in the reception area, adhering to all Scenthound sanitary practices. Undertake additional tasks and duties as assigned by the Scenter Manager. Perks & Benefits: We believe in rewarding our team members for their hard work and dedication. Clear career growth path with direct opportunities for advancement to Assistant Manager and Manager positions. Competitive hourly base pay , uncapped sales bonuses, and tips, providing significant earning potential. Merit-based pay increases recognizing your performance and contributions. Complimentary Scenthound service membership for your furry friend. Skills & Abilities That Will Make You Shine: Unwavering confidence in selling services and products , with a persuasive and customer-centric approach. Exceptional ability to connect with both canine and human customers, providing outstanding service that builds lasting relationships. A quick learner who can master our services and products to effectively educate dog parents, speaking passionately about our values and culture. Excellent verbal and written communication skills for clear and effective interactions with team members and dog parents, both in person and over the phone. A resourceful and independent problem-solver, guided by Scenthound's values and culture. Strong attention to detail in all tasks, from managing appointments to handling transactions. Superb time-management and organizational skills, ensuring efficient scheduling and operations. High level of accountability, holding yourself and others to Scenthound's standards of excellence. If you're ready to make a significant impact on our business while helping dogs live healthier, happier lives, we encourage you to apply!

Posted 3 days ago

Avis Budget Group logo

Seasonal Customer Service Representative

Avis Budget GroupKansas City, Kansas

$16+ / hour

$16.00/hourShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Kansas CityMissouriUnited States of America

Posted 2 weeks ago

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Customer Service Consultant

Caliber HoldingsCharlotte, North Carolina
Service Center Charlotte - South End JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay – Paid weekly and eligible for overtime Paid Vacation & Holidays – Can begin accruing day 1 Career growth opportunities – we promote from within! A career for life: You’ll gain hands-on experience within a production shop. REQUIREMENTS: 2+ years of customer facing experience; sales experience a plus Must have a valid driver’s license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Passion for learning the collision industry Be able to understand instructions – written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Must be able to provide personable, friendly “World Class” customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

Posted 5 days ago

Security Finance logo

Customer Service Representative

Security FinanceNorth Charleston, South Carolina
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

Lenoir logo

Desk Sales & Customer Service

LenoirLenoir, North Carolina
The sales position is focused on obtaining new club memberships. This is accomplished primarily through calling leads generated through marketing activities, cold calling prospects, club tours and contests. Sales reps are expected to meet challenging monthly quotas and must be productive within 30 days of starting. Great sales reps must be able to quickly identify potential member’s needs and use solution-selling techniques to close the sale. They must be able to present the customer a solution to their specific needs using the products and services offered by the club. This is a competitive sales position, with the clear objective of always meeting quota and constant improvement. Cooperation in a team environment is also essential. Responsibilities: The following are the specific performance objectives for the position. In assessing competency and fit, all candidates will be benchmarked against these standards. Achieve Quota : Consistently meet or exceed a quota of 50 new club memberships per month within 60-days. While this goal will vary month to month, on average a good sales rep will generate 50+new memberships each month. Monthly quotas should be adjusted seasonally January, February and March might be 50-60 sales while other months may be 35-30. ( Competencies: competitiveness, work-ethic, motivation) Call all Leads Within Two Days and Convert 30% into Appointments: Reps must call back each assigned lead within 48 hours, quickly engage the potential customer by understanding their reasons for wanting to join a club, and use a variety of persuasive and selling techniques to convert 30% of these calls into a scheduled tour of the facilities. (cold calling, verbal communications, adaptability, listening, selling, rapport building, persuasiveness) Effectively Plan Each Sales Day : Great reps will spend 45-minutes to an hour each day preparing and planning for their next day. They will identify who they will meet, calls they will make, goals and the expected outcomes of their efforts. Great reps will also quickly review their approach for each scheduled club tour and customize their approach based on the information they collected from the person on the phone. (organizing, planning, diligence, ability to summarize quickly, doesn’t over-prep) Conduct Effective Club Tours: Within two weeks, know the core products offered by the club and be in a position to quickly (10-15 minutes) understand a typical potential member’s needs. Present the club’s product line as a solution to the customer’s needs appealing to their emotions and preferred buying methodology. Within 30-days, great reps will consistently conduct five club tours each day and maintain an overall close ratio greater than 50%. (customer needs analysis, analytical skills, solution selling, insight, intelligence, develop connections, ability to learn and apply skills) Become Product Expert : Proactively learn all aspects of the club’s programs and services during the first seven days. Develop examples of all key benefits by product offering. Personally participate in all aspects of the club’s offerings and develop a series of techniques to present these products as solutions to specific customer needs. (desire and ability to learn/apply, initiative, self-improvement, goal oriented, creativity) Work with Team to Provide Excellent Customer Service: Develop strong awareness of total team approach to service customers in the club. Proactively meet all key team members, understand key needs, and develop approaches to maximize group effectiveness. (team skills, cooperation, understanding, sensitivity) Assist in Implementing Local Marketing : (Optional) Some clubs require sales reps to spend a portion of their time (as much as 2-3 hours a day) in the field calling on businesses, placing lead boxes, door hangers, flyers on cars and implementing other promotions. (Face-to-face cold calling, diligence, responsibility, integrity, attention to detail, teamwork.) Requirements: Visit each club in region/market(s) a minimum once per quarter Conduct phone meetings with each club in region/market(s) a minimum once per week Deep understanding of all Workout Anytime business systems, including ABC DatatTrak, ABC Club Reporting System as well as other business and operating systems implemented from Home Office from time to time Superior written and verbal communication skills Excellent project management skills A team player, with the ability to work within the organization to achieve company objectives Excellent analytical skills Knowledge and passion for fitness Outstanding organizational skills, with the ability to manage multiple priorities and projects Qualifications: Demonstrated ability to sell and train others to sell. Must be able to work in a fast-paced environment with demonstrated ability to handle and prioritize multiple tasks and demands. Flexibility in response to unexpected changes in work assignments. Must be able to effectively interact and communicate with individuals at all levels of the organization and members. Must have knowledge of office administrative procedures. Proficiency in computer skills including Word, Excel, Outlook, PowerPoint. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude- We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care- We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence- We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

Posted 30+ days ago

T logo

Sales Associate/ Customer Service/Front desk

TriangleMorrisville, North Carolina
IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. Smart fish swim in schools® You may be our next great Front Desk Associate at SafeSplash + SwimLabs Morrisville (Triangle)! Why work at Streamline Brands? Competitive pay based on experience and skills Flexible scheduling Free swim lessons for your children Free use of the best swim technology in the area We invest in you! Grow your career in the industry What will you do as a Front Desk Associate? Assist clients and visitors by greeting, welcoming, and directing them appropriately Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales Prepares and tracks donations to non-profit organizations Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby. What are we looking for in a Front Desk Associate? Happy and professional disposition; hospitable and caring Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations Experience using spreadsheets and word processing software such as Microsoft Suite Dependable and flexible schedule: will be required to work some evenings and weekends Preferred qualifications: Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression CPR & First Aid Certified IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. There are few times in life where you find the opportunity to truly make a difference. At Safe-Splash + SwimLabs, we do it every day! Not only are we teaching a life-saving skill, we’re instilling a sense of pride and confidence in kids every day. Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water! Company Website: www.safesplash.com and www.swimlabs.com This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.

Posted 3 days ago

S logo

Customer Service Representative FT

SNB CareerSioux City, Iowa
Are you looking for a position with a company where you can make a difference? At Security National Bank, if there is one belief we hold together as a team, it’s that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life’s interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we’d like you to advance your career with us at SNB. As a Customer Service Representative (Bank Teller), you are the Bank’s front-line ambassador in delivering stellar customer service. CSR’s are a critical role for the Bank and represent our brand. Successful CSR’s have a calm confidence, yet are outgoing and engaging. The ideal candidate for this position has a head for numbers, great organizational skills, and meticulous attention to detail. CSR’s process large sums of money and multiple transactions per hour, so it’s imperative they work accurately, quickly, and with a smile. Our CSR’s develop lasting relationships with our customers and promote other bank services and products through referrals. The Bank provides an excellent professional work environment where people truly enjoy coming to work each day. We are looking for a team-oriented individual with a “can-do” attitude who can proactively step up and offer assistance when needed. Security National Bank provides the training and professional development you need to build a strong foundation for a successful career in banking. JOB DESCRIPTION: Provide the highest level of service to every customer. Maintain a cash drawer including taking in/giving out cash and balancing. Accurate and efficient processing of transactions. Receive loan, safe-deposit box and credit card payments. Process cash services. Redeem U.S. Savings Bonds. Identify customer needs through qualifying questions and refer appropriate services, products and digital options. Required for this position: Excellent customer service and problem resolution skills. Excellent attention to detail, understanding of banking, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, analytical skills, self-motivation, strong oral and written communication skills, and demonstrated teamwork. EDUCATION AND EXPERIENCE: High school diploma or equivalent Cash handling experience Customer service experience Accuracy and meticulous attention to detail required Excellent oral, written, and interpersonal communication skills Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed Team-oriented and the ability to work collaboratively across all levels of the organization Service-oriented, polite, and respectful Advanced problem-solving and analytical skills Ability to take direction and instruction and follow through independently until project completion HOURS: Some extended business hours. BENEFITS: We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection. ABOUT SECURITY NATIONAL BANK: Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what’s right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable. Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status. LEARN MORE: https://www.snbonline.com/about/employment-opportunities LOCATION: Sioux City, IA

Posted 1 week ago

C logo

Customer Service Representative

Culligan 48MNOak Forest, Illinois

$19 - $22 / hour

About the Role: Join Culligan 48MN as a Customer Service Representative in Oak Forest, IL, where you'll be the voice of our brand and the first point of contact for our valued customers. Be a part of a dynamic team that prides itself on exceptional service and making a difference in our community. Responsibilities: Respond to customer inquiries via phone, email, and chat with professionalism and efficiency. Assist customers in troubleshooting issues with water treatment products and services. Process orders, manage account updates, and handle billing inquiries accurately. Provide product information and recommendations to enhance customer satisfaction. Collaborate with team members to resolve customer issues and improve service delivery. Maintain customer records and documentation in our ERP system (DMS). Participate in training sessions to stay updated on new products and services. Contribute to a positive team environment through effective communication and support. Requirements: High school diploma or equivalent; associate's degree preferred. 1-2 years of experience in customer service or a related field. Strong communication skills, both verbal and written. Proficient in Microsoft Office and customer relationship management (CRM) software. Ability to handle difficult situations with empathy and professionalism. Detail-oriented with strong organizational skills. Flexible and adaptable to changing priorities in a fast-paced environment. Passion for helping customers and a commitment to delivering outstanding service. About Us: Culligan 48MN has been a trusted name in water treatment solutions for over 90 years, serving the Oak Forest community with dedication and expertise. Our customers love us for our reliable products and exceptional service, while our employees appreciate a supportive work environment that fosters growth and development. Compensation: $19.00 - $22.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Posted 6 days ago

P logo

Customer Service Representative

Preston Insurance Agency IllinoisSpringfield, Missouri
The Customer Service Representative at Preston Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Licensed Insurance Customer Service Representative – Preston Insurance -Springfield Office Job Summary: The Commercial and Personal Lines Customer Service Representative will sell and service property, casualty, and other types of insurance policies and coverage. This position is located at our Springfield, IL office but may travel to Decatur, IL on occasion. Duties/Responsibilities: • Contacts prospective clients about insurance products and policies. • Meets with potential clients to discuss adequacy of existing insurance coverage and related financial resources. • Explains various insurance policies and products to potential and existing clients; guides clients in selecting coverage to best meet their needs. • Suggests modifications and updates to clients’ existing insurance policies. • Builds customized insurance policies and packages to meet clients’ needs. • Processes insurance policy renewals. • Assists clients with filing insurance claims. • Maintains print and electronic records and files as required. • Performs other related duties as assigned. Required Skills/Abilities: • Extensive knowledge of various insurance products and policies. • Licensed in Property and Casualty in the state of Illinois • Excellent interpersonal and sales skills. • Ability to identify and contact prospective clients. • Excellent written and verbal communication skills. • Proficient in Microsoft Office Suite or similar software. YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

Posted 30+ days ago

Planet Fitness logo

Customer Service Representative Nights and Weekend

Planet FitnessUrbandale, Iowa
Benefits: Flexible schedule Free uniforms Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

The Glass Guru logo

Customer Service Representative

The Glass GuruRedmond, Washington

$16 - $18 / hour

Roles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours Respond to any voicemails and/or messages from answering service (if applicable) Respond to inbound email correspondence, forward on as appropriate Greet customers and all other visitors to the showroom (if applicable) Screen incoming leads/potential customers Schedule estimate appointments Quote product by telephone for clients/customers (if applicable) Assist Estimators with follow up on pending sales/ quotes by phone and/or email Filing of daily work orders and estimates Keeping office clean/tidy Qualifications & Educational Requirements: HS Diploma or equivalent Preferred Skills: Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) Hardworking, motivated, with excellent organizational and time-management skills *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner. Compensation: $16.00 - $18.00 per hour

Posted 30+ days ago

FASTSIGNS logo

Customer Service Representative

FASTSIGNSNorth Olmsted, Ohio

$18 - $20 / hour

Benefits: 401(k) matching Bonus based on performance Health insurance FASTSIGNS #221601 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 30+ days ago

J logo

Weekend Morning Customer Service Representative

Jost ADKLittleton, Colorado

$14+ / hour

Hours: Saturdays and Sundays from 6:00am to 2:00pm Hiring Immediately! We invite you to join the team that empowers people to live a healthy lifestyle through a culture committed to feeling good!! We embody the way of the Wolf Pack; we are H onorable, O pen-Minded, W orld Class, and L ead with S pirit! Our location is looking for someone with a high-energy vibe who can contribute to the overall environment for our wonderful members and awesome team. Benefits Fitness Complimentary Black Card Membership Onsite fitness classes Team workouts Company Sponsored Fitness events/challenges Additional Perks Employee Assistance Program Entertainment and recreation discounts through Employee Advantage Team building and Company Events Rewards programs Recognition programs Leadership Development Plan with growth opportunities Company facilitated training (local and corporate) Volunteer opportunities Financial 401(k) Paid sick days Bereavement Leave Employee Discounts Earned Wage Access- PayActiv Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Bilingual preferred (English/Spanish) but not required. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter cleaning chemicals during shift. Compensation: $14.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Planet Fitness logo

Customer Service Representative

Planet FitnessCoon Rapids, Minnesota
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 3 weeks ago

Meineke logo

Customer Service Representative

MeinekeNew London, Connecticut

$17 - $18 / hour

Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service Representative to join our team. The ideal candidate will have excellent communication and customer relationship skills, and familiarity with Point of Sales (POS) systems. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including promoting customer confidence when greeting customers, answering phones, managing appointments, checking customers in and out through the POS system, and maintaining the internal and external image of the office/customer area. Responsibilities Customer satisfaction throughout the customer's experience Telephone management to promote scheduling and shop traffic flows Entering/maintaining customer profiles in our POS system Gathering information on what brings the customer in (properly documenting the customer needs) Ensuring all paperwork is complete when billing out customers Communicating with shop management/personnel Maintaining office and customer areas in an organized, professional and clean manner Ensuring supplies for the office and customer area are at appropriate levels Working with the shop manager to assist with fleet paperwork and cash drawer management Qualifications High school diploma or GED required Successful completion of a pre-employment drug and background screening Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally owned Meineke shops, experience a sense of community and connection with your customers and fellow team members. Compensation: $16.50 - $18.00 per hour As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Posted 30+ days ago

B logo

Customer Service Representative

Buckeye CorrugatedWooster, Ohio
The Customer Service Representative manages, communicates, and monitors all aspects of a project and/or order. This role provides internal support and serves as a liaison between BCI’s sales team and clients while supporting all internal departments including Creative Services, Sales, Customer Service, Procurement, Manufacturing and Finishing. This critical role manages and communicates with the appropriate resources to ensure client and company goals are achieved as it relates to all aspects of the finished product. Duties & Responsibilities: Tasks related to this position may vary and are not limited to those listed below: Performing all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures. Estimates and provides quotes to customers. Processes and verifies purchase orders. Records customer changes and processes through production. Analyzes warehouse items and replenishes based upon data analysis with management approval. Processes specifications to obtain a design and/or estimate. Supports teams to ensure proper design and execution of orders. Identifies required materials to ensure the successful completion of orders. Analyzes and purchases bulk buys on litho and top sheets with management approval. Monitors production processes for communication purposes including fulfillment, shipping and logistics requirements. Maintains, organizes, and updates customer data. Exemplifies a team spirit and provides exceptional support to internal team members and BCI’s customers. Maintains a well-organized workspace. Other tasks as assigned by supervisor. Full-time role in an office setting. Skill Set: Excellent planning and organizational skills. Excellent interpersonal, organizational, verbal and written communication skills. Strong decision making and problem-solving abilities. Detail oriented. Ability to multitask, managing multiple challenges, and dealing with a variety of situations. Desired Qualifications and Experience: Bachelor’s degree preferred. 2 plus years of experience in the corrugated packing and/or POP display manufacturing industries. Knowledge of structural/graphic arts, lithographic printing, pre-press and fabrication is a plus. Proficiency in Amtech, Microsoft Office and Outlook. Demonstrated aptitude in problem-solving and decision making. Ability to multitask, managing multiple challenges and work under pressure with multiple interruptions. Results-oriented and able to work both independently and within a team environment. $23 - $24 biweekly About BCI Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics. Simply stated, we do not just make boxes. We build the means to shape impressions and influence perceptions. BCI provides competitive pay and a robust benefits package including but not limited to: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays, as well as a bonus plan and opportunity for employee stock ownership.

Posted 1 week ago

Security Finance logo

Customer Service Representative

Security FinanceThomaston, Georgia
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

PLS logo

Customer Service Representative

PLSGrand Prairie, Texas
PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 1 week ago

PLS logo

Customer Service Representative

PLSPhoenix, Arizona
This job is located at 5045 W. Indian School Rd, Phoenix, AZ 85031 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 1 week ago

Tower Loan logo

Customer Service Representative

Tower LoanOakdale, Louisiana
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you’ll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver’s license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!

Posted 1 day ago

Scenthound logo

Sales and Customer Service Associate

ScenthoundCarmel, Indiana

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Benefits
Career Development

Job Description

Responsive recruiter
Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Training & development
Are you a sales-driven individual with a passion for building relationships and a love for dogs? Scenthound is looking for a highly motivated Front Desk & Membership Sales Associate to join our pack! In this pivotal role, you'll be the face of our brand, educating dog parents on the benefits of our wellness services and driving membership sales. If you're a self-starter who thrives in a goal-oriented environment and genuinely enjoys connecting with people (and their pups!), we want to hear from you.
What You'll Bring to the Pack: We're searching for an energetic and results-focused individual who is excited to hit the ground running.
This position requires:
  • Proven sales experience with a strong track record of meeting or exceeding targets, especially in membership or recurring service sales.
  • Exceptional customer service skills with a knack for building rapport and trust.
  • Proficiency with computer systems and technology.
  • A genuine passion for dogs and a belief in the importance of their health and wellness.
  • Reliable transportation.
  • Willingness to work in a smoke-free environment.
Your Mission: Drive Sales & Create Raving Fans
As a Front Desk & Membership Sales Associate, you'll be instrumental in growing our membership base and ensuring an exceptional experience for every customer.
Key responsibilities include:
  • Proactively educate customers on our health and wellness services, confidently articulating the value and benefits to drive membership sales.
  • Achieve and exceed key performance indicators (KPIs), including average ticket price and rebook ratio, through strategic membership sales, service add-ons, and retail product recommendations.
  • Actively develop membership leads and consistently follow up with potential members to convert them into loyal Scenthound families.
  • Manage incoming calls, efficiently schedule customer appointments, and meticulously maintain customer profiles and records.
  • Accurately handle daily cash transactions and manage the cash drawer.
  • Expertly manage customer expectations, resolve concerns, and implement strategies to maximize membership retention.
  • Maintain the highest standards of cleanliness and presentation in the reception area, adhering to all Scenthound sanitary practices.
  • Undertake additional tasks and duties as assigned by the Scenter Manager.
Perks & Benefits:
We believe in rewarding our team members for their hard work and dedication.
  • Clear career growth path with direct opportunities for advancement to Assistant Manager and Manager positions.
  • Competitive hourly base pay, uncapped sales bonuses, and tips, providing significant earning potential.
  • Merit-based pay increases recognizing your performance and contributions. 
  • Complimentary Scenthound service membership for your furry friend.
Skills & Abilities That Will Make You Shine:
  • Unwavering confidence in selling services and products, with a persuasive and customer-centric approach.
  • Exceptional ability to connect with both canine and human customers, providing outstanding service that builds lasting relationships.
  • A quick learner who can master our services and products to effectively educate dog parents, speaking passionately about our values and culture.
  • Excellent verbal and written communication skills for clear and effective interactions with team members and dog parents, both in person and over the phone.
  • A resourceful and independent problem-solver, guided by Scenthound's values and culture.
  • Strong attention to detail in all tasks, from managing appointments to handling transactions.
  • Superb time-management and organizational skills, ensuring efficient scheduling and operations.
  • High level of accountability, holding yourself and others to Scenthound's standards of excellence.
If you're ready to make a significant impact on our business while helping dogs live healthier, happier lives, we encourage you to apply!

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