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Planet Fitness logo
Planet FitnessFremont, Nebraska
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls and tours Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA · Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 6 days ago

Planet Fitness logo
Planet FitnessSt. Paul, Minnesota

$16+ / hour

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $16.00 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 6 days ago

Aurora logo
AuroraAurora, Colorado

$14 - $18 / hour

Job Description The Great Greek is a growing fast casual restaurant chain serving fresh, authentic, homemade flavors of Greek food. We are currently recruiting for personnel who are excited to get on board and grow with our company. Our new location is in Aurora, CO. We are looking for self-motivated and results-driven individuals to join our team. General Description: The Cashier is the face of The Great Greek to our customers. A cashier needs to be outgoing, and friendly to ensure the best possible experience for each and every guest. To greet guests as they walk in, guide guests through the ordering process and suggestively sell all menu items. Efficiently use menu screens to ring up customers correctly. Cashiers must be able to communicate well with others and handle themselves professionally in high stress situations. Job Requirements: · Greets all guests · Accurate cash handling and credit card procedures · Accurate order taking, includes repeating order to customer at time of order and delivery of food · Setting up or closing down the dining room, restrooms, and patios · Answering the phones using all aspects of The Great Greek script requirements and taking call in orders · Directing customers inside the restaurant · Helping pre-bus and cleaning the dining room during service while not on the register · Maintaining a clean and sanitary work area as outlined by city health codes · Assist with opening and closing restaurant duties and re-stocking. · Smile, be friendly, and polite · Assist expo whenever possible · Be able to explain the menu and suggestively sell to all customers Job Types: Full-time, Part-time Compensation: $14.00 - $18.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality. The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love.That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.

Posted 5 days ago

VCA Animal Hospitals logo
VCA Animal HospitalsEugene, Oregon
Join Our Family at VCA Delta Oaks Animal Hospital Position: Customer Service Representative Location: Eugene, OR Employment Type: Full-Time Are you seeking a hospital team that fosters connection and collaboration, while providing the support and resources to help you thrive professionally? If so, we would love to connect with you. VCA Delta Oaks Animal Hospital in Eugene, OR is seeking a Customer Service Representative to join our one-of-a-kind, four-doctor general practice. About Us VCA Delta Oaks has a long-standing client base, often serving multiple generations of families and their pets. We are proud of the exceptional care we provide and the relationships we build with our clients. Located in Eugene, our hospital offers access to a wide range of outdoor activities and a vibrant local restaurant and brewery scene. Position Overview As a Client Service Representative (CSR), you are the welcoming face of our hospital and a vital part of our client experience. You help set the tone for every visit and build lasting trust with pet parents. Key Responsibilities Greet clients and assist them and their pets into exam rooms Answer and direct incoming telephone calls Schedule and confirm appointments Conduct follow-up calls and outreach to prospective clients Present and explain services and fees, including processing payments Recommend and assist with product and service purchases Educate clients on basic pet care and non-medical topics Maintain accurate records, charts, reports, and correspondence Support hospital cleanliness and upkeep both inside and outside Who We’re Looking For Whether you're an experienced CSR or new to the field and seeking mentorship, our team is excited to meet you. We value individuals with a positive attitude, strong communication skills, and a passion for providing excellent client service. Why Join the VCA Family? Access to the resources of a large veterinary network Career development and leadership opportunities Tuition support and continuing education allowances Veterinary Technician license reimbursement Mental wellness resources (e.g., Headspace subscription) Competitive compensation and referral bonuses Comprehensive benefits including: Medical, dental, and vision insurance Life, long-term, and short-term disability insurance Paid parental leave Paid vacation and sick time 401(k) retirement plan Generous employee pet care discounts *Benefits and programs may vary based on role and location. Join a collaborative and supportive team where your contributions matter. Apply now—we look forward to meeting you. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Posted 2 days ago

2nd Swing logo
2nd SwingScottsdale, Arizona

$18 - $22 / hour

As a Customer Service Associate at 2nd Swing, you’ll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable, reliable, and passionate about golf. You’ll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required. Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find: Vast Exposure to the Golf Industry A Commitment to Total Well-Being Opportunities to Discover Your Fit and Make an Impact A Collaborative and Flexible Environment Position Responsibilities: Greet and engage customers in a professional manner to ensure a positive and welcoming experience. Assist guests with the checkout process and facilitate trade-in transactions. Operate point-of-sale (POS) systems to process customer transitions. Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information. Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience. Preferred Qualifications: Prior customer service experience in the golf industry Strong knowledge of golf equipment and technology Required Qualifications: 2 years of customer service Experience with the game of golf, golf equipment and technology. Availability to work a flexible schedule based on business needs, including weekends and evenings. Part-Time Benefits: Flexible Scheduling 401k company match Employee Programs such as PGA membership dues support Paid Time Off Discounted Merchandise Health and Wellness Initiatives Work Life Balance Job types: Part-time, seasonal. Compensation: $18-$22 per hour, based on experience.

Posted 30+ days ago

AmeriVet logo
AmeriVetLima, Ohio
Primary Responsibilities Patient Care · Provides client service and administers care to hospitalized, and inpatient pets. · Admits surgical, dental, and admitted patients throughout the day. · Generates treatment plans. · Gathers history and reviews treatments plans. · Coordinates care of admitted with inpatient veterinarian. · Collects samples. · Opens templates and enters patient history. · Communicates orders to appropriate staff. · Assists veterinarian with exams and treatments for admitted and kennel patients. · Assists other team members, ensuring that all hospitalized patients are fed, watered, given their medications, and walked, and that their environments are clean and comfortable. Medical Records · Coordinates patients that need to be seen same day, · Completes records, bills, and discharge instructions for each patient in a timely manner. · Find and file charts Client Relations · Prepares hospital release instructions. · Packages up items to go home (e.g., medications, food, instructions). · Assists with the discharge of hospitalized, surgical, and dental patients. · Answering phone calls, setting up appointments, answering questions from clients. Personal Conduct · Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual. · Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members. · Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed. · Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences. · Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks. · Organizes work area and exercises time-management skills to maximize personal efficiency. · Prioritizes tasks and handles multiple tasks in a calm, organized manner. Additional Duties · Attends departmental and staff meetings. · Processes pharmacy requests. · Helps with examination room appointments (if schedule and patient load allow). · Assists staff members as needed with call-backs, and other duties as assigned. · Keeps the treatment area clean and stocked. · Performs other duties as directed. Requirements · HS diploma or educational equivalent. · At least one year of recent experience in veterinary practice or medical environment, with increasing responsibilities. · Ability to properly restrain patients. · Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures. · Ability to complete assigned tasks in the time allotted without direct supervision. · Demonstrated ability to show empathy toward clients and treat animals with respect and compassion. · Excellent interpersonal communication skills. · A commitment to outstanding client service. · Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance. · Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day. At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Posted 30+ days ago

FCX Performance logo
FCX PerformancePortland, Oregon
Customer service professionals—don’t pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. This is a great starting point from which to grow toward a sales or management career. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customer’s needs, and you have the background we’re looking for, we want to talk with you! Assist customers by phone and in person at our facility Help customers get the parts they need Interact extensively with customers to clarify their needs, research, and recommend parts Meet / exceed monthly sales goals while increasing customer satisfaction Provide quotes Take orders Provide post order service Physically measure specs on a wide variety of parts REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: Minimum 6 months of customer service experience Mechanical and mathematical aptitude Excellent telephone skills Ability and desire to learn new systems and processes quickly Strong computer skills, particularly Excel High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred Knowledge of industrial distribution products and hydraulics, preferred Benefits As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training. Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays, Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Posted 2 weeks ago

K logo
KohlsSouthaven, Mississippi

$17+ / hour

Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You’ll Do Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl’s are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Must be at least 18 years of age or older Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $17.25

Posted 5 days ago

PLS logo
PLSGreensboro, North Carolina
This job is located at 1301 East Wendover Avenue, Greensboro, NC 27405 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 3 days ago

U logo
US417Fort Lauderdale, Florida

$14 - $19 / hour

Benefits: Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Customer Service Representative As a Customer Service Representative at AlphaGraphics, your primary role will be to provide excellent service to all clients while managing front desk and phone communications. You will assist walk-in customers, answer calls, process orders, and coordinate with the production team to ensure jobs are completed accurately and on time. This role focuses on creating a positive experience for our clients through attentive service, clear communication, and reliable support. Customer Service Responsibilities: Greet and assist walk-in customers at the front desk Answer and direct incoming phone calls in a professional manner Maintain a professional appearance at all times Ensure all clients have a positive customer experience Assist customers with order details, product and service information, and job status updates Provide quotes and estimates, ensuring accuracy and timeliness Capture customer details using order intake forms or “Job Analysis” questions Review customer proofs, manage the proofing process, and notify customers when jobs are ready for pick-up or delivery Enter job tickets accurately into MIS/order management systems Resolve customer inquiries and complaints quickly and professionally Keep customers informed of their job’s progress through the production process Support the production team by clarifying customer needs and requirements Customer Service Representative Qualifications: Customer service or front desk experience preferred, but not required Knowledge of printing and prepress requirements a plus Familiarity with MIS systems and order entry processes preferred Professional communication skills, both written and verbal Strong organizational and time-management skills Ability to multitask and work in a fast-paced environment Positive attitude, reliability, and professional appearance Compensation: $14.00 - $19.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Posted 30+ days ago

E logo
EZCORPKenhorst, Pennsylvania

$14 - $15 / hour

Address: 510 Kenhorst Plaza Kenhorst, Pennsylvania 19607 Brand: Cash Converters Pay range is based on experience from $14.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Posted 2 days ago

FASTSIGNS logo
FASTSIGNSMilwaukee, Wisconsin

$14 - $20 / hour

Position Description: This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center’s management and support teams for the achievement of customer satisfaction and revenue generation. Core Responsibilities: Serve as first point of contact for walk-in, email, E-commerce and telephone customers. Understand the sales process enough to consult with customers to determine project needs and solutions. Follow up on new leads and referrals resulting from telephone, marketing and email activity. Delegate customers that require site surveys to either Outside Sales person or installer Prepare estimates and establish/maintain estimate follow-up procedures. Enter work orders and manage project from the beginning to completion Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction. Identify and resolve customer satisfaction issues. Communicate with customers on order status and changes the production schedule. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year. Demonstrate the ability to carry on a business conversation with customers and decision makers. Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards. Identify sales prospects and contact these using a “drill down” and “share of wallet” concept. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. Develop a complete understanding of pricing and proposal models. Maintain an attractive retail environment (clean, organized and functional). Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Assist in the implementation of company marketing plans as needed. Adhere to all company policies, procedures and business ethics codes. Assist in collection of account receivables. Daily account reconciliation Compensation: Hourly pay plus monthly production bonus Simple IRA Health Insurance Compensation: $14.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 30+ days ago

Security Finance logo
Security FinanceSpringfield, Missouri
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

Paul Davis Restoration logo
Paul Davis RestorationMurrieta, California

$17 - $20 / hour

Replies within 24 hours Do you have construction or service experience?Do you have lots of energy? Good work ethic? Loads of common sense when it comes to service work?Do you provide quality service and give customers a WOW experience? Do you work well both alone and as a team?Do you want to be part of a growing team?Do you love learning new things? Willing to train the chosen candidate in construction and restoration industryWe have multiple positions open. Seeking mitigation and restoration service rep / coordinator in our office. Work hours are Monday-Friday daytime and must be available full time. We are a high profile service company actively seeking technicians to join our team. Opportunity to become part of a leading emergency restoration company. Possibility of future advancement for those looking for a career. All positions require some weekends works. Must be able to pass a background and drug test*Strong phone communication * Knowledge of basic mathematical computations*Customer Service skills required*Must be able to follow direction and prioritize appropriately.*Sense of urgencyPay based on experience and certifications. ($17- $20) Please email your resume, or stop by the office to fill out an application. You can text office with any questions Paul Davis Emergency Services / Restoration 27570 Commerce Center Dr #122 Temecula, Ca 92590 What does an Coordinator with Paul Davis do? Fields calls from customers and team members and builds rapport Oversees office administrative operations Creates office systems Problem solves and helps people find solutions Learns new things about construction and building homes Has fun and is part of a growing business Ensure compliance with standards and regulations utilizing internal office systems Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results. Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities. Skills Desired of Team Member: Organized, analytical administrative coordinator who likes a fast-paced environment Loves talking to people and building relationships Likes to problem-solve and help people find solutions Enjoys completing tasks Is a stickler for the details Likes math (geometry) and working with numbers and measurements Can review data and deductively think through what information might be missing Proactive, assertive personality Likes to create and follow systems while helping others to follow them as well Enjoys taking care of others High School Diploma or equivalent Professional appearance and courteous manner Please apply here or come to office to fill out an application Compensation: $17.00 - $20.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Posted 3 days ago

Security Finance logo
Security FinanceLenoir City, Tennessee
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location. Ability to travel to branches within the territory

Posted 30+ days ago

Grease Monkey logo
Grease MonkeyCharlotte, North Carolina
Benefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position. Essential Duties and Responsibilities Provide Exceptional Customer Service Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries. Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees. Remind customers to submit feedback about their visit. Thank all departing customers, remind them to return. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Process all payments using the computer system and credit card machine. Perform courtesy work when needed. Assist manager in resolving customer complaints. Maintain Customer Waiting Area Make coffee; keep fresh coffee available at all times. Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day. Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers. Maintain Front Office Area Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager). Stock Service Order Tickets. Input vendor shipments on computer Other Duties and Responsibilities Place customer quality assurance calls, write customer thank you notes. General center maintenance and cleaning duties. Attend crew meetings as required. Run errands and perform other duties as assigned by a Supervisor. Job Qualifications Excellent customer service skills Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills Attention to detail and accuracy Previous customer service and general office experience necessary Working Conditions Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Posted 30+ days ago

Nuvision logo
NuvisionHialeah, Florida
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Job Title: Full-Time Customer Support Representative Company Overview: We are a dynamic communications and sales firm partnering with the industry’s leading clients to create seamless solutions for damaged auto glass. Our mission is to help customers through every step of the process, from setting up claims to ensuring their auto glass needs are fully resolved. Job Description: We are seeking a dedicated and customer-focused Customer Support Representative to join our team. Each of our new Customer Support Representatives starts by learning the basics of our company values and the clients we proudly represent. We encourage our team members to determine their paths to success as we provide them with the resources and information necessary to excel. In this role, you will: Assist customers in setting up and managing glass claims, ensuring a smooth process from start to finish. Conduct windshield inspections and schedule appointments for our skilled glass installers. Handle all consumer interactions with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines Promote our services and address any customer concerns, providing exceptional support throughout. Requirements: Strong communication and interpersonal skills. A proactive attitude and the ability to handle customer inquiries efficiently. Organizational skills to manage schedules and follow up on claims. Reliable and always willing to go above and beyond Ability to learn from others and work in a team-based environment Previous customer service experience is a plus but not required—we’re happy to train the right candidate! Schedule: Day shift Monday to Friday Weekends as needed Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Compensation: $800.00 - $1,200.00 per week

Posted 30+ days ago

Avis Budget Group logo
Avis Budget GroupLas Vegas, Nevada

$15+ / hour

$14.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Las VegasNevadaUnited States of America

Posted 2 days ago

Planet Fitness logo
Planet FitnessFargo, North Dakota
Benefits: Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 6 days ago

A logo
Ace Handyman Services West St. Louis CountyLemay, Missouri

$18 - $20 / hour

Responsive recruiter Benefits: 401(k) matching Competitive salary Paid time off Job Title: Customer Service Representative Location: Ballwin, MO Job Type: Full Time Salary: $18.00 - $20.00 Per Hour Reports To: Owner About Us: Ace Handyman Services is a leading provider of home improvement services, specializing in carpentry, plumbing, electrical, painting and drywall repairs. We are committed to delivering high-quality craftsmanship and excellent customer service. We're looking for a reliable and detail-oriented Customer Service Representative to join our growing team. Position Summary: The Customer Service Representative plays a dual role in the organization, managing day-to-day office operations while also providing accurate project estimates for residential home improvement jobs. This role requires excellent organizational skills, strong communication, and a solid understanding of construction and home improvement processes. Key Responsibilities: Office Management: Coordinate scheduling of appointments, and crew assignments. Maintain accurate records, including client files, and job documentation. Manage incoming and outgoing communications, including calls and emails. Estimating: Review project plans, specifications, and customer needs to prepare accurate cost estimates. Source pricing for materials. Prepare and present written estimates and proposals to clients. Collaborate with sales and project management teams to ensure customer satisfaction. Track and update project costs, budgets, and change orders as necessary. Qualifications: Proven experience in office management and/or estimating in the construction or home improvement industry. Strong knowledge of residential construction methods, materials, and pricing. Excellent organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with estimating software is a plus (e.g., ServiceTitan). Exceptional communication and customer service skills. Valid driver's license and reliable transportation for site visits. Preferred Qualifications: Experience working with homeowners and a basic understanding of residential building codes. Familiarity with CRM systems and project management tools. What We Offer: Competitive salary and benefits package Opportunities for growth and professional development Supportive team environment Paid time off and holidays Health Insurance Compensation: $18.00 - $20.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs " above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Posted 5 days ago

Planet Fitness logo

Overnight Customer Service Representative

Planet FitnessFremont, Nebraska

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Job Description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Job Title:         Customer Service Representative
Reports to:       Club Manager
Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. 
Essential Duties and Responsibilities 
  • Greet/meet potential members, providing a great customer experience. 
  • Handle front desk related tasks:
    • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
    • Taking info calls and tours
    • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
  • Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. 
Minimum Qualifications
·       Honesty and good work ethic
·       Strong customer service skills
·       Basic computer proficiency
Physical Demands
·       Standing and walking at least 75% of the shift
·       Talking in person or on the phone at least 75% of the shift
·       Must be able to lift to 50 lbs. less than 30% of the time. 
Benefits
·       Dollars for Scholars Program
·       Employee Appreciation Program
·       Free Membership for self and one family member or friend
·       Team Member Support Team
·       Health, Dental and Vision Insurance
·       Critical Illness Insurance
·       Short Term Disability Insurance
·       Accident Insurance
·       Voluntary Life Insurance
·       Pet Insurance 
·       HSA
·       Advancement Opportunities 
Check us out on LinkedIn at:Planet Fitness - PF Baseline Fitness

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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Submit 10x as many applications with less effort than one manual application.

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