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Path Arc logo
Path ArcHuntington Beach, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSAntioch, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Spade Recruiting logo
Spade RecruitingJacksonville, FL
We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Posted 30+ days ago

I logo
Interview HuntersSan Francisco, CA
Appointment Setter - Work From Home - Hiring This Week   If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long term career fit and wants to get their foot in the door with a company to grow is important to us. Position Benefits: Full training provided No experience needed Great compensation  Great weekly pay and bonuses A dynamic team environment The opportunity for growth; we promote from within!!! What we are looking for in you: Communication skills Basic computer skills Willing to talk to new people Outgoing and friendly personality Detail oriented Eager and willing to learn We pride ourselves in great company culture and leadership programs with constant mentor-ship to help our managers develop themselves into stronger team leaders. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. Powered by JazzHR

Posted 30+ days ago

M logo
Morphius Corpcathedral city, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

I logo
Interview HuntersSpringfield, MO
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

Posted 30+ days ago

P logo
PSA SecurityWestminster, CO

$21 - $24 / hour

At PSA Security, culture isn’t just a buzzword—it’s who we are. We’re a close-knit team who live out our core values of passion, integrity, boldness, and service every day. You’ll find us celebrating one another with quarterly and yearly awards, enjoying complimentary Friday lunches (and the occasional breakfast or dessert spread), and coming together for potlucks and community service projects like building 100+ backpacks each summer for students in need or hosting a holiday canned food drive. Halloween is our biggest holiday—our legendary costume competition gets fierce —and our office vibe is laid back, collaborative, and empowering. We encourage tough questions, bold ideas, and genuine connections. We also take care of our people with a competitive salary and comprehensive compensation package that includes medical, dental, vision, 401(k) with match and safe-harbor contribution, tuition reimbursement, paid parental leave, and PTO. If you’re looking for more than just a job—and want to be part of a team where you’re seen, celebrated, and supported—you belong at PSA! JOB SUMMARY PSA Security Network is looking for a full-time, experienced, and talented Customer Service Representative to be an integral part of our support team (reporting to the Customer Success Supervisor). The CSR will impact the overall success of our company by serving as a cheerful liaison between our customers and vendors, maintaining top-notch relationships.Because we strive to be the single most valued relationship with our customers, you will be highly appreciated and respected, as your work is imperative to our ongoing growth. If you are extremely detail-oriented, people-focused, solution-minded, have excellent verbal and written communication skills, and would like to make a long-term home in an established and well-respected organization, this could be an ideal fit.PSA is the world’s largest systems integrator cooperative made up of the most progressive security and audio-visual systems integrators in North America. Combined, PSA members boast over 400 branch locations, employ over 7,500 industry professionals and are responsible for over $4.5 billion annually in security, fire, life safety and pro-audio-visual installations.PSA’s mission is to empower its owners to become the most successful systems integrators in the markets they serve. PSA brings this mission to life by partnering with industry-leading product and solution providers, delivering unparalleled education and training programs and offering a variety of distinctive services that can enhance any company’s operations. Essential Duties and Responsibilities Answer incoming calls Respond to customer emails, cases and faxes Troubleshoot and resolve customer issues Enter orders, ship dates, and order tracking information Act as liaison between customers and vendors Support customers in use of online pricing and ordering software Promotes sale of new or additional products or services. Handles complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation Experience Requirements 2-3 years customer service experience At least one year of data entry/order entry experience Experience in security or insurance industries are a bonus (but not required) Authorization to work in the US High school diploma or GED Experience with NetSuite is a plus Fantastic listening skills Customer focus, verbal communication, problem solving people skills, strong computer proficiency and a good phone presence Ability to learn quickly Desire to provide quality customer service Great organizational skills with the capacity to multitask in a fast-paced environment Excellent communication skills, both verbal and written Ability to work with little supervision Dependable and responsible, with an excellent work ethic and team focus Professional demeanor Ability to learn from mistakes, and a love of taking on new challenges Excellence at managing expectations and risks Personal Characteristics Honesty and Integrity Ability to manage multiple priorities at one time Superior customer/client focus Ability to communicate in a professional manner with team members at all levels of the organization Ability to prioritize, organize and plan workload effectively Ability to learn quickly, multitask and perform under deadlines Must work well in a team environment and/or with little supervision Positive attitude and ability to work in fast-paced environment. Position Type/Expected Hours of Work Some flexibility in hours is allowed, but the employee must be available during the “core” work hours based on department needs. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description..Benefits Offered: PTO, Medical, Dental, Vision, FSA, HSA, STD, Voluntary Life, Aflac Accident, Hospital and Critical Illness plans. 401(k) plan with a safe harbor contribution and company match. Company paid for Benefits: 50k in Life, LTD, EAP, ID Theft, Parental Leave, Tuition Reimbursement.This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This role is hourly/non-exempt $21-$24 About Professional Security Alliance, Inc. PSA is the world’s largest systems integrator consortium made up of the most progressive security and audio-visual systems integrators. Combined, PSA members boasts over 400 branch locations, employ over 7,500 industry professionals and are responsible for over $4.5 billion annually in security, fire, life safety and pro audio-visual installations. PSA operates on a cooperative basis for taxes. The PSA Network elevates the industries we serve by providing owners and members exceptional education, networking, services and connections with technology partners. Be the rising tide! Powered by JazzHR

Posted 1 day ago

F logo
ForgeFitWashington, DC
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

M logo
Morphius Corpbaning, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

V logo
Valiant-ManagementGarden City, NY
We are seeking a Customer Service Representative to join our team! This is an in-person role and you will be responsible for helping customers by providing product and service information and helping with the customer acquisition process. Responsibilities: Handle customer inquiries while walking them through the customer acquisition process, in person Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Leadership ability Training experience is a plus but not a requirement Powered by JazzHR

Posted 1 week ago

Third Party CS logo
Third Party CSVentura, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Path Arc logo
Path ArcLancaster, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Path Arc logo
Path ArcLemon Hill, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSwalnut creek, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

S logo
State Side StrategiesJacksonville, FL
Customer Sales Marketing Associate Our client is looking for a Customer Sales Marketing Associate to drive sales through effective promotions and brand representation for their products and services. In this role, you’ll play a key part in supporting new customer acquisition and boosting sales by engaging with new and potential consumers. Our client’s success is built on a strong promote-from-within culture, where every manager has completed the sales-focused program, gaining a complete understanding of growth from entry-level sales up. This role is designed to help launch your career in sales, business development, and customer service. Key Responsibilities: Strengthen sales relationships with clients and business partners. Learn and promote sales campaigns with integrity and effectiveness. Collaborate with team members on sales campaigns to drive company-wide success. Engage regularly with team members to support both personal and sales growth. Generate new sales to achieve company goals. Benefits of Joining the Sales Team: Career advancement opportunities in sales and leadership. Travel opportunities to support sales efforts. Weekly team-building events to build a strong sales culture. Paid training to develop your sales skills. This is a valuable opportunity for those with experience in hospitality, team leadership, management, sales, entrepreneurship, or a competitive drive. Join our client’s team and take your sales career to the next level! Job Type: Full-time Powered by JazzHR

Posted 30+ days ago

F logo
ForgeFitSeattle, WA
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

A logo
Adrian-Martin Consulting Inc.New York, NY
Whether we’re helping someone find the perfect product or resolving a concern, our team is at the heart of creating positive experiences. We’re looking for a friendly, detail-oriented  Customer Service Associate  to join our growing team. About the Role: As a Customer Service Associate, you'll be the first point of contact for our customers. You’ll handle inquiries, provide support, and ensure every interaction reflects the professionalism and care we’re known for. If you enjoy problem-solving and making people’s day better, this role is for you. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve issues promptly and professionally Assist customers with product information, order status, returns, and general concerns Maintain accurate records of interactions in our customer support system Collaborate with other departments to ensure smooth customer experiences Stay informed about company products, policies, and promotions What We're Looking For: Strong verbal and written communication skills A patient, empathetic, and positive attitude Problem-solving mindset and ability to handle multiple tasks Basic computer skills and comfort using support platforms (training provided) Previous customer service experience is a plus but not required High school diploma or equivalent Why You’ll Love Working Here: Supportive team environment Paid training and continuous development Opportunities for growth and internal advancement Employee discounts and perks Health, dental, and vision benefits (if applicable) Paid time off and holidays Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSFontana, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSSan Leandro, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

M logo
Morphius CorpPerris, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

Path Arc logo

Customer Service (Remote)

Path ArcHuntington Beach, CA

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Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

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