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Customer Service Representative-logo
Customer Service Representative
Security FinancePocatello, Idaho
Description Do you thrive on making a positive, lasting impact on people ? Are you bilingual in English and Spanish? Do you have customer service experience ? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Do you want multiple opportunities to advance your career ? Do you want to work in an open, office environment ? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Posted 4 days ago

Customer Service Representative-logo
Customer Service Representative
Aire ServSan Antonio, Texas
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a Customer Service Representative, you are a key member of the team and frequently the first point of contact for our customers. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional, timely and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders. Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum 1 year admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently General computer knowledge, including Microsoft Office Typing skills a plus We are actively interviewing for this position - Apply today and our hiring manager will follow up! We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv® uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can’t happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
Planet FitnessLittleton, Colorado
Benefits: Employee discounts Free uniforms Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $14.85 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

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Customer Service Representative Part Time
Palm Beach Beauty & TanAustin (South Park Meadow), Texas
Benefits: Employee discounts Flexible schedule At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. Mid Tex Tanning, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law. Palm Beach Tan® offers tremendous opportunities to grow and create an amazing career. We’re looking for bright, passionate and fun individuals to join our team. If this sounds like you, we’d love to hear from you.

Posted 2 weeks ago

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Customer Service Team Member
Chick-fil-A DedhamDedham, Massachusetts
Benefits: Employee discounts Free uniforms Opportunity for advancement Training & development Chick-fil-A Dedham - Customer Service ($15-$16) Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers’ lives and the communities it serves? Do you love working in a fast-paced team environment? Come and join our Chick-fil-A team! Join Our Chick-fil-A Family and Receive: Flexible schedule Sundays off Paid training Discounted meals during shifts Fun team environment Opportunity to advance into leadership Ability to build your career and resume Your Role on Our Team: Work in the Dining Room, Front Counter and Drive Thru Work in a fast paced, high energy environment Providing excellent customer service by looking guests in the eye, smiling, and engaging in encouraging conversations The Ideal Team Member: No experience necessary Excels in a fast-paced environment and handles stressful situations well Positive attitude Loves serving and helping others and values teamwork Demonstrates our Core 4Values Excitement to learn and take initiative Enjoys the same daily routine tasks Willing and able to work in a physically demanding role (including able to lift up to 50 lbs, work on feet for several hours, able to work outdoors in drive-thru) Your job will be to perform repeated tasks with excellence in a fast-paced environment. Are you up for the challenge? If so, apply today! Compensation: $15.00 per hour A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Flexible Hours You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. No Experience Is Necessary We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. College Scholarships At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
Planet FitnessDenver, Colorado
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

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Customer Service Representative
Mosquito Authority SW LousianaLake Charles, Louisiana
Do you love engaging with people and being part of a supportive team? Do you strive to provide high quality customer service to every customer you meet? Then this is the ideal position for you! As a Customer Service Representative at Mosquito Authority, you will play an integral role in maintaining loyal customer relationships. Our Customer Service Representatives are great communicators with strong phone skills and proficient in Microsoft Office & computer data entry. In this position, you will have the opportunity to work with both current and potential customers, as you handle service inquiries, concerns, and requests about our products and services. If you’re committed to excellent customer service and enjoy helping others, this is a great opportunity for you! Essential Duties and Responsibilities: Communicate clearly and effectively with customers by phone or email in a pleasant & positive manner Answer customer calls and provide general information regarding product pricing, availability, and service details Respond to basic customer inquiries and requests and notify manager(s) of complaints or issues to ensure timely resolution. Communicate effectively and efficiently with service technicians, managers, and customers Work flexible schedule as required to meet weekly responsibilities, including 1 monthly Saturday morning shift Clerical duties including mail handling, running reports, accounts receivable, invoicing, and other various administrative tasks in order to keep the office running smoothly Participate in training opportunities provided to enhance product knowledge Complete job documentation accurately and in a timely manner Overall positive attitude & outlook Perks: Paid on-the-job training Competitive compensation Healthy approach to work/life balance Weekly paychecks Room for advancement Never work Sundays Day Shifts only, never work nights 4 Paid Holidays per year Free Mosquito Service at your own home Full-time position Requirements: High School graduate / GED 2-3 years of relevant experience in an office environment (preferred) Excellent customer service skills via email and phone communication Proficiency with all Microsoft Office platforms and aptitude to learn new software and programs Ability to convey sympathy through speech & written communication, while remaining professional and using proper grammar and punctuation Attention to detail and ability to create clear and concise notes on customer accounts using proper grammar and punctuation Comfortable multi-tasking and prioritizing tasks without guidance Punctual with strong attendance history About Us: As a locally, family-owned and -operated enterprise, we take pride in serving our community. Our mission is simple: help protect families from mosquitoes and the diseases they carry. Each and every one of our team members is dedicated to providing the best services out there so our customers can enjoy the outdoors with peace of mind. Join our team today! By applying to this position, I understand that I am applying to work at a location that is owned and operated by an independent franchisee, not Mosquito Authority Corporate. I acknowledge that each independent Mosquito Authority franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Mosquito Authority Corporate is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. Compensation: $15.00 - $18.00 per hour This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority Corporate.

Posted 2 weeks ago

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Retail Customer Service
EZCORPOrlando, Florida
Address: 2355 W. Colonial Drive Orlando, Florida 32804 Brand: Value Pawn & Jewelry Pay range is based on experience from $13.50 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 2 days ago

Customer Service Representative-logo
Customer Service Representative
PLSSan Antonio, Texas
This job is located at: 1107 S. WW White Rd., San Antonio, TX 78220 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 3 weeks ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashOrchard Park, New York
Text "GoCarWash" to 25000 to schedule an interview!! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 – $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 3 weeks ago

Personal Lines Customer Service Representative-logo
Personal Lines Customer Service Representative
The Pegram AgencyHenderson, North Carolina
Job Description The Personal Lines CSR at The Pegram Agency Inc. is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system Qualifications Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor’s Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice! IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Posted 2 weeks ago

Customer Service  (remote work )-logo
Customer Service (remote work )
Path ArcApple Valley, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 1 week ago

Customer Service Manager-logo
Customer Service Manager
MagnaCareLas Vegas, NV
About the Role MagnaCare is seeking a strategic and experienced, Las Vegas-based On-Site Customer Service Manager to lead and oversee the overall performance of our customer service operations. This role is responsible for driving service excellence through the effective leadership of Supervisors, Trainers, and QA Auditors, and their teams, ensuring high-quality support for members and providers. The Manager will support workforce planning, training programs, quality assurance, and continuous improvement initiatives.  Primary Responsibilities Manages all employees of the department and is responsible for the performance management and hiring of the employees within that department. This includes both remote and onsite team members.  Manages a unionized staff, ensuring adherence to collective bargaining agreements while fostering a collaborative and accountable work environment. Manage departmental and staff goals, utilizing the reports and other system tools to ensure the targets are met.  Handle escalated customer concerns and complaints.  Assist customers with problems and questions regarding claims  Develop and implement action plans to ensure the department is successful in meeting targets.  Writes and administers performance reviews for skill improvement.  Ensures employees have appropriate training and other resources to perform their jobs.  Responds to and resolves employee relations issues expressed by team members.  Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level.  Addresses disciplinary and/or performance problems according to company policy.  Prepares warnings and communicates effectively with employees on warnings and makes effective/appropriate decisions relative to corrective action as required.  Shares continual responsibility for deciding how to manage the employees, ensuring calls are handled efficiently and effectively.  Establishes work procedures and processes that support the company and departmental standards, procedures and strategic directives.  Uses appropriate judgment in upward communication regarding department or employee concerns.  Support Client Services in a team effort to meet client needs.  Assist the training coordinator in the classroom and assist floor training of employees in their department with retraining.  Attend client, participant, vendor, provider, or employer meetings when necessary to meet client needs.  May be required to lift a maximum of 25 lbs.    Essential Qualifications  College Degree or equivalent number of years’ experience.  Prior customer service experience working with labor unions is preferred.  Prior experience in customer service in high volume call centers, preferably in healthcare, insurance, or a related field is required.  Must possess working knowledge of call center metrics and KPIs including AHT, Schedule Adherence, Quality, First Call Resolution and how each impacts forecasting and staffing models.  Ability to handle performance management needs.  Excellent organizational and leadership skills.  Superior coaching, leadership, and interpersonal skills.  Ability to maintain a professional demeanor through written and verbal correspondence.  Project management experience with an emphasis on process improvement, implementation, and workflows is a plus.    At MagnaCare LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all of your unique abilities.  For more than 30 years, MagnaCare LLC has been a trusted partner in delivering flexible, customized solutions for self-insured organizations. As a national third-party administrator (TPA), we combine proprietary technology, network expertise, and a deep understanding of labor to help our clients achieve their goals while supporting the people they serve.  Our focus on labor means we work closely with funds, Taft-Hartley Trusts, and other self-insured groups to deliver tailored solutions that go beyond the basics. From health plan administration and eligibility management to contribution accounting, we provide the tools and support organizations need to succeed. With specialized offerings such as flexible network administration, direct contracting, in-house medical and care management, and workers’ compensation programs, we create benefit plans that address unique needs with precision.    Powered by JazzHR

Posted 1 week ago

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Customer Service and Promotions Specialist
Price SolutionsAurora, CO
Price Solutions company mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of marketing services to our clients and sales tactics to our team. Our Business Development managers are seeking an influential, entry level professional to join our team as an Entry Level Customer Service and Promotions Representative. The Customer Service and Promotions Representative will become an invaluable asset by leading and directing internal resources to execute sales objectives aligned with our client's company and brand standards. BASIC JOB RESPONSIBILITIES: Customer service inquiries/questions and client acquisitions Creating positive experiences that ensure continued business relationships Completing sales and scheduling client meetings  Staying up to date on product knowledge and compliance  Assisting with campaign success and target tracking Interviewing and training company new hires  CANDIDATE QUALIFICATIONS: Self-motivated with a positive attitude High school diploma or higher (some college preferred) Ability to lead by example and maintain company standards Student mentality with an entrepreneurial spirit Impeccable communication skills (written and verbal) Adaptable personality  Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services. #LI-OnSite Powered by JazzHR

Posted 1 week ago

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Customer Service Remote Work
Morphius CorpChula Vista, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

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Community Outreach / Customer Service Representative
Elite GI.Richardson, TX
We are seeking a dedicated, enthusiastic, and results-oriented professional to join our fundraising team and drive community engagement and donor participation in local events. As we strive to achieve ambitious goals for the upcoming year, we are in need of a Community Outreach and Customer Service Representative to support our mission. As a proud force in the Dallas area, we want to offer our clients and community lasting change. By representing non-profit organizations, we are able to bridge the gap between the community’s needs and our client’s offerings. Our Community Outreach team is at the heart of that connection. Join our team and play a pivotal role in advancing our community outreach efforts and supporting our partner's mission.   Community Outreach and Customer Service Representative Responsibilities: Educate community members about our non-profit partnerships, bringing to light awareness and support opportunities  Accurately record and manage donations (monetary and other) Engage in continuous training, coaching, and mentorship through daily meetings and networking sessions to improve skill sets and enhance industry knowledge Work closely with fellow marketing team members to develop effective promotional strategies to improve consumer education and increase performance margins Maintain composure, resolve concerns, and overcome challenges as needed, when working with customers in a face-to-face environment Community Outreach and Customer Service Representative Requirements: No prior experience necessary Exemplary interpersonal and communication skills, including a high level of emotional intelligence and empathy Positive, competitive, and coachable attitude Proficiency in public speaking, or willingness to learn Strong work ethic and self-motivated individual  Immediate availability is highly preferred **Please note:  This is an entry-level role with an immediate start date. Local candidates in the Dallas area are strongly encouraged to apply.   #LI-Onsite Powered by JazzHR

Posted 1 week ago

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Sales and Customer Service Associate
Sunshine ConceptsPalm Desert, CA
At Sunshine Concepts, we specialize in connecting people with the products and services that make life easier, faster, and more connected. As a growing sales agency in the telecommunications space, we blend personalized customer support with sales-driven strategies to help our clients expand their market presence and deliver meaningful solutions to their customers. Whether you're just beginning your career or looking to sharpen your skills, this entry-level position is the perfect launchpad for growth in both customer service and sales. What You’ll Do As a Sales and Customer Service Associate, you’ll be the face of our brand and the voice of our clients. You'll support sales initiatives, resolve customer issues, and create a positive customer experience that builds long-term loyalty. Key responsibilities include: Engaging directly with customers to promote products, services, and special offers Answering questions and addressing concerns with clarity, professionalism, and accuracy Guiding customers toward solutions that match their needs and preferences, ultimately, closing the sale Managing customer accounts and assisting with billing, upgrades, and service inquiries Supporting sales campaigns through in-person outreach and customer follow-ups Collaborating with team members to reach daily and weekly sales goals Staying informed on client products, promotions, and service updates What We’re Looking For This is an ideal role for someone who enjoys working with people and thrives in a performance-based environment. You’re a great fit if you have: Excellent communication and interpersonal skills A passion for helping others and finding win-win solutions Drive and enthusiasm for meeting and exceeding sales goals The ability to multitask and stay organized in a dynamic environment A team-first attitude and a desire to learn and grow professionally At Sunshine Concepts, your success is our priority. We offer: Comprehensive, hands-on training in sales and customer service Performance-based bonuses and weekly pay Growth opportunities into leadership and account management roles A supportive team culture where your contributions are recognized Real-world experience representing top-tier clients in a fast-moving industry Powered by JazzHR

Posted 1 week ago

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Customer Service Representative Remote
Morphius CorpHawthorne, CA
We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.   Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.   Requirements: 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system       Powered by JazzHR

Posted 1 week ago

Part Time Retail Customer Service Associate-logo
Part Time Retail Customer Service Associate
Gillman Home CenterEdinburgh, IN
The Customer Service position is responsible for providing accurate product knowledge, quality and excellent customer service to customers.  This position will be scheduled 10-20 hours and should have open availability for days, evenings and weekends. Essential Functions: Provide excellent service to customers. Treat all team members, vendors, and customers with courtesy and respect. Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate. Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc. Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc. Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions. Responsible for making sure all products in the department are stocked properly. Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork. Complete cycle counts as required. Update prices as assigned. Opening and closing store as assigned. Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal. Always continue to make customers a priority while working your department. Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management. Help out in other departments as necessary. Follow all company policies and procedures. Other duties as assigned. Supervisory Responsibility: This position does not currently manage any direct employees. Work Competencies : Customer Service Teamwork Attention to detail Communication Physical Demands: The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. Prolonged periods of standing and walking throughout the day. Must be able to lift up to 20 lbs at times. Position Type and Expected Hours of Work: This is a part-time position, scheduled 10-20 hrs/week. Days and hours of work vary. Must be available to work days, evenings and weekends. Required Education and Experience: High School Diploma or GED 2+ years of customer service experience 1+ years of retail job experience 2+ years of product knowledge of items in assigned department Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   Powered by JazzHR

Posted 1 week ago

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Remote Customer Service Specialist
ForgeFitLittle Rock, AR
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 1 week ago

Security Finance logo
Customer Service Representative
Security FinancePocatello, Idaho

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Job Description

Description

  • Do you thrive on making a positive, lasting impact on people?
  • Are you bilingual in English and Spanish?
  • Do you have customer service experience?
  • Are you looking for an opportunity to learn a new industry, with paid on the job training?
  • Do you want multiple opportunities to advance your career?
  • Do you want to work in an open, office environment?

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!

In this role, you can expect to: 

 

  • Provide outstanding customer service both on the phone and in-person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.

 

We offer:   

  • TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
  • Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.

 

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

 

Come Begin Your Story! Apply today!

 

 

 

 

 

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Submit 10x as many applications with less effort than one manual application.

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