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Will Call Customer Service Representative (CRL)-logo
Will Call Customer Service Representative (CRL)
Oldcastle BuildingEnvelopeMoorestown, New Jersey
Come Join Us! C.R. Laurence Co., Inc. (CRL), a part of Oldcastle Building Envelope (OBE), is the leading supplier to the glazing, architectural, railing, construction, industrial, and automotive industries. Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards of quality and customer service. The companies and institutions that depend on us impact the growing fields of glass fabrication, construction, architecture, and automotive restyling. Their positions as leaders in their own industries mean they demand the highest standards from their suppliers. About the Position: On-Site. The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R. Laurence products, the CSR offers solutions and facilitates a unique experience to all internal and external customers. In addition, completes general administrative support while in a hectic and fast passed environment. This position serves as an ambassador to the company and will be the face of the company through daily interactions. Responsibilities include, but are not limited to: Maintain broad knowledge of clients, products and services. Document customer interactions and transactions Listen attentively to customer needs and concerns; demonstrate empathy Accurately process over-the-counter, phoned, faxed and e-mailed orders accurately and in a timely manner Receive and process payments of Will Call customers as well as over the phone (cash, debit, etc.) Answer multi-line telephone in a professional manner Face to face customers interactions Develop and maintain professional and productive business relationships with your internal and external customers that result in a clear definition and understanding of their service requirements and expectations. Respond to all inquiries in a prompt, professional, and courteous manner between internal working associates, manufacturers, and customers Build sustainable relationships and trust with customer accounts through open and interactive communication Go the extra mile to engage customers, adapt and respond to different types of customer requirements or requests Customer database management - Maintain records of customer interactions, process customer accounts and file documents Other duties as assigned Qualification Requirements: 1 year of office support experience in a customer service role High School diploma or equivalent Ability to work in a fast-paced, team environment Organized and able to keep others organized with ability to prioritize effectively Must be able to communicate effectively and conduct yourself professionally, with excellent written and verbal communications Demonstrate critical thinking and independent thinking skills to anticipate and resolve issues Utilizes strong time management and organizational skills to successfully multi-task Maintain business poise and professionalism under stressful situations Handle difficult situations and dissatisfied customers in a calm and professional manner. Able to read and perform simple mathematical calculations Bilingual in Spanish required What CRL Offers You Highly competitive base pay Paid time off 10 Holidays (inclusive of 2 floating holidays) Market competitive 401(k) match Industry-leading medical, dental, and vision benefits Short-term and long-term disability coverage Life Insurance Employee discounts Health and wellness programs A culture that values opportunity for growth, development, and internal promotion We are excited to be an Equal Opportunity Employer at C.R. Laurence. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. C.R. Laurence Co., Inc. (CRL) is an E-Verify Employer.

Posted 1 day ago

Customer Service/Admin-logo
Customer Service/Admin
Closet FactoryHouston, Texas
Seeking a voice you can hear smile over the phone! Pleasant phone manner, must be enthusiastic, energetic and task oriented individual that will represent the company on incoming client calls, appointments, requests and support. We are searching for another member to add to our close-knit team of individuals. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills. Responsibilities/Requirements: High energy, enthusiastic phone communication and interpersonal skills Ability to excite our prospective clients about their consultation Ability to qualify leads and convert them into appointments Ability to prioritize work assignments, critical tasks and routine work Ability to work with multiple departments and be the liaison Ability to type on a keyboard without "hunting and pecking" Maintaining customer database and timely input of data into internal CRM/ERP Exceptional organization and math skills Ability to multi-task in high energy environment Computer experience (Outlook, Microsoft Office, Google Suites, Sales Force, Quickbooks) Phone sales experience highly desirable Dispatching experience highly desirable

Posted 3 weeks ago

Customer Service Representative #8710-logo
Customer Service Representative #8710
FiveStar CareersRadcliff, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteOakland, California
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 2 days ago

Customer Service Representative-logo
Customer Service Representative
Security FinanceSan Antonio, Texas
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

Customer Service Lead-logo
Customer Service Lead
SpartanNash AssociatesAllendale, Michigan
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 6370 Lake Michigan Dr - Allendale, Michigan 49401 Job Description: Position Summary: This role is responsible for overseeing tasks and/or team members within a Customer Service Sales department including activities such as answering and resolving incoming customer communications, documenting customer interactions, entering orders into the system, preparing, maintaining , and distributing miscellaneous department paperwork, records, and reports. Internal and external communications with appropriate parties . Here is what you'll do: Train and on-board new team members on their roles and responsibilities Manage breaks and time sheets for associates Ensure all company sponsored training has been completed by team Answer and respond to all incoming customers' telephone calls and emails in a courteous and professional manner. Maintain documentation of inquiries, requests and issues in customer interaction tracking database. Research and take action to resolve complaints/problems to the customer's satisfaction, under direct supervision. Ensure customer issues are addressed promptly; follow issues through to completion and partner with other departments as needed to ensure resolution. Work with customers and/or other departments to ensure communication and status updates of issue resolution. Enter orders into the system as required in a timely and accurate manner. Track, maintain , update and correct orders in the system and resolve routine issues, as necessary. Escalate issues to management as appropriate ( i.e., missing, or incorrect orders, order accuracy issues, etc.). Prepare, distribute, and maintain department paperwork, records, and reports accordingly (i.e., customer labels, delivery tickets, transaction logs, customer statements, order forms, credit forms, custom customer reports). Review and organize records for accuracy and completeness. Distribute and/or deliver incoming and outgoing mail as assigned. May maintain delivery schedules (both holiday and non-holiday). Customer Credits and/or Billing Process Vendor Credit Memo (VCM) payments (military) Verify pricing for all items included in a return authorization request. Research, authorize and record returns, including mis-picks, damages, outdated items, and product recalls. Process distribution center billing rollups with DeCA (military) Escalate technology related issues to IT (Information Technology) Customer Support Center for resolution. Follow established severity level definitions to apply consistent sense of urgency to issues reported. Send credit tracker report as required . Handle Consumer inquiries and work with internal teams to provide resolution. Quality Assurance Work with external manufacturers to address concerns and establish corrective actions. Additional responsibilities may be assigned as needed. Here is what you will need: High School Diploma (required) or GED. One year in sales, customer service, retail or wholesale experience strongly preferred. Microsoft office skills: must be highly proficient with Microsoft Excel and Word. Oral and written communication skills are necessary. Customer service skills, and telephone etiquette. Good organizational skills to prioritize and multitask effectively. Ability to work independently and with others . Ability to analyze data. Ability to use tact and judgment to respond to customer concerns and work cohesively with a team. Ability to work efficiently with frequent interruptions. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

Posted 1 day ago

Call Center Customer Service Representative $18 and hour-logo
Call Center Customer Service Representative $18 and hour
Laramie Range FordLoveland, Colorado
Job description Loveland Ford is currently looking for a call center customer service representatives to join our call center team. A positive attitude, exceptional customer service skills, and reliability are requirements for this job. This position is a great way to get into Northern Colorado's premier Ford dealer and a great starting point for anyone looking to work their way up the ladder to be an advisor, office admin, or even management; or for an exceptional person just looking for a great work place and a steady source of income. In this job you will answer phones for the service department, schedule appointments, perform customer service follow up, and many more possible opportunities depending on your desire and career path. Our service department is open Mon-Fri 6am until 6pm and Saturday 7am to 4pm. You will be scheduled for 40 hours per week (5 days). For the most parts this will be Monday through Friday with some rotating Saturdays. If you prefer to work Saturdays and have a day off during the week we are open to listening to that as well!

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSPhoenix, Arizona
This job is located at 1545 E. Thomas Rd., Phoenix, AZ 85014 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 2 weeks ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaDavenport, Iowa
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
Chevron StationsSan Francisco, California
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1768 Station Address : 3675 Geary Blvd, San Francisco CA, 94118 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $21.00 - $22.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteColumbia, Maryland
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 30+ days ago

Customer Service Representative/Estimator-logo
Customer Service Representative/Estimator
FASTSIGNS CorporateWindsor, California
Do you have an appreciation for how important signage is to our lives? Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative/Estimator, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as by email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients. The sign industry is ever-changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement.

Posted 1 week ago

Digital Print / Center Associate/ Customer Service-logo
Digital Print / Center Associate/ Customer Service
The UPS StoreDecatur, Alabama
The UPS Store is a franchised subsidiary of United Parcel Service (UPS) offering a range of services, including shipping, packaging, printing, and notary services. This is NOT a remote position. Pay rate: $13.00 per hour - Paid bi-weekly The Digital Print / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Microsoft Office, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner. RESPONSIBILITIES Understands and fulfills the needs of walk-in customers and telephone/email inquiries Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC Operates all equipment, software, and devices in an expert fashion and is willing to teach others Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control Maintains a clean, organized, and safe working environment May open and/or close the store and perform end-of-day accounting, etc. Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office Good communication and people skills Strong analytical and math skills Highly organized and detail oriented Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Prompt, reliable, and responsible Able to lift 40+ pounds

Posted 5 days ago

Customer Service Representative-logo
Customer Service Representative
Security FinanceDayton, Tennessee
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

Customer Service Representative - Landscape Supply Store-logo
Customer Service Representative - Landscape Supply Store
Bee Green Recycling & SupplyOakland, California
The Position We are seeking a dependable and service-oriented Inside Customer Service Representative to join our team in our busy landscape supply store. This position plays a key role in supporting daily operations by assisting customers in person, over the phone, and through email. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced retail environment. Success in this position requires the ability to learn about landscaping materials, such as soil, rock, mulch, hardscape installation and irrigation supplies, and to clearly communicate that information to customers to support their purchasing decisions. As the first point of contact for many of our customers, this role requires professionalism, accuracy, and a commitment to delivering an excellent customer experience. If you are organized, adaptable, and dedicated to quality service, we encourage you to apply. What You'll Be Doing Use our point-of-sale software (Epicor BizTrack) to enter orders, take payments, and have a strong attention to detail to make sure everything is accurate. Answer incoming calls with a positive, professional tone, and make sure every customer feels taken care of. Walk customers through their orders, helping them select the right products for their job. Scheduling deliveries Walk customers through every step of the sales process, ensuring they are succeeding whether they are selling bulk material for pick up, to building detailed quotes for an entire backyard re-design. Learning about the products and services we offer, and able to provide useful information to our customers, including the following product lines: Hardscapes, Sod, Artificial Turf, Irrigation & Drainage, Restock shelving and maintain a presentable store appearance. Requirements At least 18 and legally eligible to work in the U.S. You’re a great communicator—both in-person, on the phone, and through written communication—and you genuinely enjoy helping people. Proficient with computers, and basic software applications (such as our point-of-sale software and Google Office Suite) Proficient with basic math and geometry calculations, and comfortable converting between units of measure, as well as calculating volume, area, and other product-related measurements. Detail-oriented and reliable. You double-check your work and show up on time, every time. Self-motivated and can take initiative without needing constant direction. Able to lift up to 25 lbs occasionally and comfortable working on your feet all day in a busy retail setting. Works well in a fast-paced team environment and can switch gears easily, while still delivering top-notch service $22 - $24 an hour Range dependent on skill and experience.

Posted 1 day ago

Customer Service Assistant / Bilingual Spanish a PLUS-logo
Customer Service Assistant / Bilingual Spanish a PLUS
Specialty Distribution GroupNewark, California
About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities Our Customer Service Assistant will work cooperatively in support of the Branch Manager and the Senior Customer Service Rep, as well as outside sales and other members of the branch and business at large. This role plays an integral part in supporting the overall customer experience. Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries Contributes to team effort by accomplishing related results as needed. Work with customers to convert quotes into work orders and create sales orders. Help with phone orders and walk-in customers Maintains safe and clean reception/floor area by complying with procedures, rules, and regulations. Keeps all common areas stocked with supplies such as water, office supplies, meeting requirements and occasionally meals Prepare Fed Ex and UPS packages while maintaining all necessary supplies File various work orders and forms. Perform general office tasks. Any other duty, task, or responsibilities as assigned. Your Qualifications Spanish speaking is a big plus. Minimum of 18 years of age. If operating a Company Vehicle, a valid driver’s license will be required. Previous experience in administrative services or other related fields. Detail-oriented with the ability to prioritize and manage a variety of tasks. Compensation Range Hourly: $20.00 - $22.00 TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteSioux City, Iowa
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
PestbanAugusta, Georgia
Job Description: Looking for a place to GROW? At Peachtree Pest Control, we pride ourselves in offering the most effective and efficient pest control management solutions to residents and business owners of the Atlanta, Augusta, Fayetteville, Woodstock, Suwanee, Marietta, Hiram, South Carolina, and North Carolina areas at affordable prices. With over 47 years of experience in the industry, our team confidently delivers custom-tailored solutions that far exceed the industry norm. Regardless of the job size, or if you're getting residential or commercial help, we proudly put our name behind every job we do. We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together! #oneteamonegoal What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits! Health and Well-being: Blue Cross Blue Shield medical plan options Delta dental and vision insurance options Medical, Dental and Vision insurance effective 1st of the month following 30 days of employment Prescription drug program Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans New York Life supplemental insurance options available (effective 1st of the month following 60 days of employment) New York life employee assistance programs Financial Security: Competitive hourly compensation 401(k) Savings Plans Life insurance and short-term disability 100% company paid (with options to buy up) Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Full time, year-round employment Paid training Paid time off A peer-to-peer employee recognition program Opportunities for advancement Monday - Friday 8 am - 5 pm Compensation $16-$18/hr Position Overview: Our Service Representatives are responsible for providing exceptional service to our customers over the phone. Customer Service Representative Job Responsibilities: Manage a large volume of customer communications through incoming calls, emails and online. Answer approximately 75 - 100 in-bound phone calls per day. Use software system to research, route and process calls successfully. Respond to customer inquiries, answer questions, organize and schedule service appointments. Resolve service problems by clarifying the customer's complaint; determine the cause of the problem, select, and explain the best solution to solve the problem and expedite the correction or adjustment to ensure satisfactory resolution. Ensure all calls results are recorded, noted and the actions that were taken. Ability to sell start up services and explain service programs to current and potential customers. Renew current customers accounts. Maintain customer accounts by checking and recording account information in software. Set up, adjust, and terminate services in software. Organize and schedule new construction installations and closings. Receive customer payments. Upload and catalog documents, contracts, and service orders into customer accounts. Communicate with field services personnel, managers, and other department team members daily. Maintain open communication for a positive and effective work culture. General Qualifications Excellent phone interaction skills and active listening. Exceptional organizational skills, superb accuracy, and attention to detail. Outstanding verbal and written communication and interpersonal skills for interacting with customers, customer service and sales staff, Managers, Supervisors, and Team Leaders daily. Ability to collaborate with other departments to ensure customer satisfaction. Excellent keyboard and data entry skills. Strong problem-solving skills. Ability to learn customer service software. Positive out-going team player! Experience and Requirements Must be at least 18 years old. Must have High School diploma or equivalent. Must be able to type a minimum of 35 wpm. Proficient with Microsoft office Word, Outlook, and Excel. Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Short phone interview Interview in person Offer call Criminal background check & drug screening Official start date confirmed Welcome! EOE/M/F/Vet/Disabled Anticimex Inc is a Drug-Free Workplace Job Type: Full-time Salary: $16.00- $18.00 per hour Benefits: 401(k) 401(k) 100% matching up to 4% Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance License/Certification: Driver's License (Required) Work Location: Onsite If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Posted 1 day ago

Outdoor Customer Service Representative-logo
Outdoor Customer Service Representative
Bee Green Recycling & SupplyOakland, California
About Bee Green Recycling & Supply Bee Green is a purpose-driven company serving the Bay Area through our Recycling Services, Landscape Supply Yard, and Power Equipment Dealership. We’re a hive of activity—with people at the center of everything we do! Our mission is simple: Helping You Succeed... Professionally. Personally. Spiritually. We believe every person is made in the image of God and deserves to be treated with dignity, worth, and purpose. That belief drives how we serve, support, and protect our customers, coworkers, vendors, and community. It's also why we build our team around these core values: Live with Integrity - We are people of our word. We do the right thing even when no one is watching. Provide Excellent Service – We serve others with genuine care, excellence, and a heart to help. Strive for Continual Improvement – We stay teachable and open to feedback, always looking for ways to grow. Work Safely – We protect ourselves and others by prioritizing safety in every task. Steward All Resources & Abilities Well – We manage what we've been given with purpose and responsibility. This Position As Outdoor Customer Service Representative (Outdoor CSR) y ou'll help customers and vendors in our Landscape Supply Yard with professionalism and care—whether it’s loading materials, educating customers on our products and services, operating equipment, or managing inventory. The work is physical and fast-paced, and it takes someone who’s dependable, alert, and willing to serve with excellence. We’re looking for someone who takes pride in doing things the right way, who works well with others, and who sees every task—big or small—as a chance to serve well. You’ll report directly to the Lead Outdoor CSR and work closely with a crew that’s committed to doing great work and helping others succeed. Our Benefits Medical Insurance Dental, Vision, Supplemental, and Life Insurance PTO 401(k) with 5% Company Contribution Right Now Media At Work (Personal & Professional Development Video Library) SmartDollar Financial Wellness Tools (Including free access to financial coaches!) Chaplaincy Care What You'd Be Doing Helping customers in our Landscape Supply Yard—whether it’s finding the right type of stone, picking materials from high shelves, or offering guidance on products. Safely loading customer vehicles and our own delivery trucks with materials that don’t require equipment operation. Bagging and loading landscaping materials like rock, sand, and mulch—bags can weigh between 50-75 lbs, so you’ll be getting a workout! Performing quick equipment checks before rentals go out and walking customers through safe usage instructions. Sharing your knowledge about our products and services, from bulk materials to hardscape, sod, and artificial turf. Keeping safety top of mind—not just for yourself, but for your coworkers, customers, and the property around you. We take pride in maintaining a safe, clean work environment. Keeping an eye on stock levels and alerting the team when something’s running low. Helping out with daily deliveries by prepping loads and safely operating equipment (if trained). Supporting the Recycling Yard when needed by directing customers where to dump, helping unload materials, or identifying restricted items. Staying organized—whether that’s keeping the bunkered materials tidy or cleaning up the yard and surrounding areas. Requirements At least 18 years of age and legally eligible to work in the United States. Valid Class C Driver’s License (To be able to operate equipment). Ability to work in various weather conditions with exposure to heat, cold, wind, and rain. Ability to speak professional working English Able to perform physical requirements of the job, including: prolonged physical exertion, standing, reaching, bending, pushing, and pulling. Able to handle objects of unique shape and size and weighing up to 50 lbs repeatedly throughout the day, and up to 75 lbs occasionally. Able to be trained on operating equipment, including forklifts, small loaders, and heavy loaders. Ideal Candidate Experience operating forklifts or small wheel loaders Experience in customer service Experience operating outdoor power equipment Bilingual Other Things To Know This is a safety-sensitive position, so you'll be part of our random drug screening program to maintain a drug-free workplace. We’re a team-oriented workplace, and we expect everyone to pitch in and live out our company’s mission and Core Values. And lastly, like any role here, you may be asked to jump in on other tasks as needed—we’re all in this together! $20 - $25 an hour Range dependent on skills and experience. THIS IS A DRUG FREE WORKPLACE This organization does not discriminate in hiring or employment on the basis of race, color, ancestry, national origin, religion, creed, sex (includes pregnancy, gender identity, gender expression, sexual orientation), disability (mental and physical), medical condition, age (40 or older), genetic information, marital status, military or veteran status, or on the basis of any other legally protected reason.

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashFredericksburg, Virginia
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. The starting pay for this role is $13 per hour with opportunities for commissions. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Oldcastle BuildingEnvelope logo
Will Call Customer Service Representative (CRL)
Oldcastle BuildingEnvelopeMoorestown, New Jersey
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Job Description

Come Join Us!

C.R. Laurence Co., Inc. (CRL), a part of Oldcastle Building Envelope (OBE), is the leading supplier to the glazing, architectural, railing, construction, industrial, and automotive industries. Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia.

We operate our business to the highest standards of quality and customer service. The companies and institutions that depend on us impact the growing fields of glass fabrication, construction, architecture, and automotive restyling. Their positions as leaders in their own industries mean they demand the highest standards from their suppliers.   

About the Position:

On-Site.  

The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R. Laurence products, the CSR offers solutions and facilitates a unique experience to all internal and external customers. In addition, completes general administrative support while in a hectic and fast passed environment. This position serves as an ambassador to the company and will be the face of the company through daily interactions.

Responsibilities include, but are not limited to:

  • Maintain broad knowledge of clients, products and services.
  • Document customer interactions and transactions
  • Listen attentively to customer needs and concerns; demonstrate empathy
  • Accurately process over-the-counter, phoned, faxed and e-mailed orders accurately and in a timely manner
  • Receive and process payments of Will Call customers as well as over the phone (cash, debit, etc.)
  • Answer multi-line telephone in a professional manner
  • Face to face customers interactions
  • Develop and maintain professional and productive business relationships with your internal and external customers that result in a clear definition and understanding of their service requirements and expectations.
  • Respond to all inquiries in a prompt, professional, and courteous manner between internal working associates, manufacturers, and customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Go the extra mile to engage customers, adapt and respond to different types of customer requirements or requests
  • Customer database management - Maintain records of customer interactions, process customer accounts and file documents
  • Other duties as assigned

Qualification Requirements:

  • 1 year of office support experience in a customer service role
  • High School diploma or equivalent
  • Ability to work in a fast-paced, team environment
  • Organized and able to keep others organized with ability to prioritize effectively
  • Must be able to communicate effectively and conduct yourself professionally, with excellent written and verbal communications
  • Demonstrate critical thinking and independent thinking skills to anticipate and resolve issues
  • Utilizes strong time management and organizational skills to successfully multi-task
  • Maintain business poise and professionalism under stressful situations
  • Handle difficult situations and dissatisfied customers in a calm and professional manner.
  • Able to read and perform simple mathematical calculations
  • Bilingual in Spanish required 

What CRL Offers You

  • Highly competitive base pay
  • Paid time off
  • 10 Holidays (inclusive of 2 floating holidays)
  • Market competitive 401(k) match
  • Industry-leading medical, dental, and vision benefits
  • Short-term and long-term disability coverage
  • Life Insurance
  • Employee discounts   
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

 

We are excited to be an Equal Opportunity Employer at C.R. Laurence. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. 

C.R. Laurence Co., Inc. (CRL) is an E-Verify Employer.