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MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

AO Globe Life is Hiring: Your Path to Unlimited Growth Starts Here! At AO Globe Life, we’re dedicated to empowering our team to make a real impact every day by delivering exceptional service and innovative life insurance solutions that secure families’ futures. We’re looking for a customer-first representative to join our dynamic Illinois team. If you’re passionate about delighting customers and driven to excel, this is the opportunity you’ve been waiting for! What You’ll Do: Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions, requests, and issues with professionalism and care. Consult on Customer Success: Advise customers on how to best leverage our life insurance products and services based on their unique needs, ensuring they have the right solutions. Maintain Product Expertise: Serve as a trusted product expert by keeping your knowledge accurate, up-to-date, and strategically aligned with our offerings. Resolve Customer Pain Points: Address complaints and concerns with effective, positive solutions that enhance overall customer satisfaction. Build Lasting Relationships: Foster enduring, trust-based relationships by consistently delivering above-and-beyond service. Why AO Globe Life? Flexible Work Arrangements: Enjoy a flexible schedule with options for remote work or in-office collaboration with our Illinois team—empowering you to achieve a healthy work-life balance. Competitive, Performance-Based Compensation: Benefit from performance-based pay, enticing bonuses, weekly pay, and a comprehensive benefits package covering medical, dental, and prescription care. Plus, enjoy the perks of a unionized position with potential stock options. World-Class Training & Mentorship: Gain access to ongoing, high-quality training led by experienced mentors. We provide all the tools you need to succeed from day one. Career Growth & Advancement: Begin your journey as an agent and customer service representative, mastering the essentials of life insurance sales and customer success. As you excel, you’ll have the opportunity to transition into management and leadership roles. Supportive Environment: Join a team that values your contributions and is dedicated to both your professional and personal success. What We’re Looking For: Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting. Communication Skills: Excellent written and verbal communication abilities. Problem Solver: A positive, proactive attitude with the capacity to address and resolve customer issues effectively. Customer-Centric: A passion for delivering exceptional service and delighting customers at every interaction. Organized: Strong time-management and prioritization skills to manage multiple tasks in a dynamic environment. Ready to Ignite Your Career? Join AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us—where you begin as an agent and customer service representative in the life insurance industry and grow into a future leader in management. All interviews are conducted via Zoom for your convenience and safety. Apply Today and Transform Your Future with AO Globe Life! Powered by JazzHR

 Must be authorized to work in the US, no work visa offered at this time. WE ARE LOOKING FOR MOTIVATED AND GOOD PEOPLE!  What Makes US Different? LEADS LEADS LEADS - WE HAVE LEADS! START OUT AT 80% COMMISSION WORK YOUR WAY UP TO 130 % AGENCY OWNERSHIP PROGRAM LEADERSHIP DEVELOPMENT BUILD YOUR OWN BUSINESS ALL EXPENSE PAID TRIPS WORK LIFE BALANCE ONE ON ONE MENTORSHIP CUTTING EDGE TECHNOLOGY PARTNERED WITH MORE THAN 60 PLUS A+ RATED INSURANCE COMPANIES   Our agents have the opportunity to truly own their business and move up within the organization.  Compensation: Part-time agents have potential to make $50,000+ in the first year. Full-time agents have potential to make $100,000+ in the first year. Agency Owners are able to generate a system-driven income of $200K - $500K + per year Our company has a streamlined lead generation system, so there is NO COLD CALLING involved. Only those who have requested the information will be contacted. Its 100% COMMISSION ONLY. If you aren't licensed, our fast-track licensing program will get you licensed and earn money quickly. Responsibilities: Scheduling Your Own Appointments From Clients Who Requested To Be Called Generate quotes for new customers and use e-apps to submit new business Generate new business through our leads and referrals Cross-sell existing customers with other agency products Process payments and service pre-existing clients (veteran agent’s only) Follow A Sales Process Designed To Make Closing Simple Characteristics we ARE looking for: Self-Motivated and Goal Oriented Disciplined and Driven to Improve Believe in and align themselves with our Core Values High level of Consistency and Coachable Humble and willing to Learn EA Agency | Regional Sales Manager No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.   Powered by JazzHR

Our company is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate.  We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate. AT&T Sales & Customer Service Associate Responsibilities: Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly  Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services  Track all sales orders from start to finish to create a seamless customer experience  Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs AT&T Sales & Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Our company is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate.  We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate. AT&T Sales & Customer Service Associate Responsibilities: Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly  Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services  Track all sales orders from start to finish to create a seamless customer experience  Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs AT&T Sales & Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems Powered by JazzHR

Our company is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate.  We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate. AT&T Sales & Customer Service Associate Responsibilities: Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly  Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services  Track all sales orders from start to finish to create a seamless customer experience  Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs AT&T Sales & Customer Service Associate Qualifications Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Requirements Excellent communication skills Basic computer knowledge Work ethics Outgoing, fun & energetic with an upbeat personality Accountability and coachability Time management skills Pass a criminal background check Benefits (after 90 days) Paid weekly  Bonuses Health Insurance Reimbursement Life Insurance Retirement Plan Requirements:  Computer  Cell phone (unlimited long distance calling)  Access to Wifi Powered by JazzHR

We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results.  As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to customers that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, strategies sales development, and an opportunity for advancements within this role. At Synaxus, Inc, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily.    Sales and Customer Service Agent Key Responsibilities:  Interact with new and existing customers of AT&T’s services to understand their needs and recommend suitable products and services and/or enhancements. Educate customers on our telecommunication product offerings, promotions, and new technologies Work with customers one on one to process any sales orders they have shown interest in and want to purchase  Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction Achieve daily and weekly retail sales metrics by effectively presenting product benefits. Continuously update product knowledge to stay informed about AT&T's evolving portfolio. Participate in training and development sessions to enhance sales and service skills.   Sales and Customer Service Agent Skills: Proven experience in customer service, retail, or sales is a plus Genuine desire to help people Comfortable working in a retail environment  Ability to work independently and as part of a team Reliable transportation is a plus when working in our retail stores  Proficiency in basic computer applications and willingness to learn new systems   Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members.  We have direct relationships with over 5,000 union associations around California. What we do is coordinate and educate the union members on benefits that are provided to them.  As a Customer Service Representative, you will need to be able to resolve all questions and concerns  in a timely manner in order to provide exceptional service to our union members.  Working with us will provide the ability to learn new skills that can help you in order to succeed and grow with the company.    Basic Responsibilities: Handle customer inquiries  Provide information about the products and services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the services ​ Qualifications: Previous experience in customer service, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills. Must Reside in California  EMPLOYMENT TYPE: FULL TIME JOB TYPE: Customer Service Representative  SALARY RANGE: $45,000 - $75,000    Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Position Overview FCP Euro is looking for a dynamic Manager of Quality and Training to elevate the performance of our Customer Service team and help deliver a world-class experience to every customer. In this key leadership role, you’ll design and lead engaging onboarding programs, drive impactful coaching and development, and refine our QA processes to ensure consistency and excellence at every touchpoint—from routine service to complex technical automotive support. You’ll turn performance data into powerful insights, champion a culture of growth and accountability, and play a hands-on role in shaping the future of our support team. This is a remote position with occasional in-person collaboration in Mesa, AZ or Milford, CT, and currently includes direct oversight of our QA Program Lead—with room to grow your team as we scale.   About FCP Euro  FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles.  In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values.  FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve. Responsibilities and Duties: Own and evolve our training programs – Design a comprehensive onboarding and continuing education program that empowers new hires and experienced team members across all roles and tiers. Lead knowledge and skills development – Identify tools and systems for effective knowledge management, support tier-specific training, and partner with internal experts to keep content fresh and relevant. Drive cross-training and team agility – Coordinate refreshers and role-based upskilling to ensure the team is prepared for evolving needs and responsibilities. Champion quality assurance – Oversee QA reviews, calibrations, and reporting while continuously improving the QA scorecard to align with team growth and customer expectations. Coach for performance – Collaborate with assistant managers to deliver consistent, actionable coaching based on QA results, and flag systemic quality trends for resolution. Manage and develop others – Directly manage the QA Program Lead and help shape the structure of future quality and training roles as the team scales.   Turn data into action – Analyze training and QA performance data to surface trends, drive improvements, and deliver insights to senior leadership. Lead with strategy and scale in mind – Contribute to team planning, scope new roles, develop onboarding plans, and find opportunities to streamline or automate repeatable processes. Empower leaders – Equip frontline managers with tools, guidance, and systems to elevate coaching and performance across the board. Experience & Skill Requirements: 5+ years in QA, training, or L&D roles within a customer service environment. 1+ years of experience in people management  Experience supporting omnichannel customer service teams (email, chat, phone), ideally with technical tiers Proactive communicator and facilitator; skilled at creating clarity from ambiguity Comfortable building from scratch and iterating based on feedback Flexible, with a player-coach mindset—comfortable setting strategy and rolling up your sleeves to execute Interest in the European automotive industry is a plus, especially for developing empathy with technical agents Benefits & Perks Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution. 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time, plus Company Holidays 401 (k) with Company deposit and match. Discounted prices on our catalog of European car parts! Compensation: This is an exempt role with a base salary of $80,000 - $110,000 depending on experience, with a total compensation opportunity of $88,000 to $120,000 annually. FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law. No phone calls or agency referrals, please. Powered by JazzHR

Positions Available at Buckhead, Brookhaven, Decatur, and West Midtown Locations Wellness Consultant Job Description   Are you looking to work in a place where you are appreciated? Somewhere you are given the information needed to be successful but not micro-managed? An environment where communication and feedback are valued and rewarded? Do you want to join and build a new concept with a growing company with great opportunities for advancement? Vida-Flo is a medical spa franchise concept that offers rehydration therapy and vitamin injections to an upscale market in multiple states. Our concept is thriving but we are constantly working towards improvement. We are looking for someone to help us grow in the right way that will enrich the customer experience for all of our guests. This is a position for someone that wants to dig in and help the company grow fast, smart and efficiently. It represents an opportunity that does not come along every day, to get in on the ground floor of a company that is not only leading the pack in a new market, but is truly creating and shaping the market itself. Job Summary The Wellness Consultant (WC) will be responsible for the daily front desk functions including checking clients in and out, membership sales, cash handling, and customer service. The WC will report directly to the Clinic Manager and work in conjunction with our Hydrocare Providers (Registered Nurses). We are currently seeking an outgoing individual with both front desk and sales experience. Candidates with healthcare credentials such as EMT or Medical Assistant would excel in this position. Candidate must possess tremendous multi-tasking skills and be very flexible. Outstanding organization and computer skills are a must. We believe in creating a transcendent experience for our customers and for you. We go above and beyond to take care of the people that are a part of the Vida-Flo experience and you should want to as well. Essential Duties and Responsibilities Participate in the daily business cycle of the clinic through front desk operations, customer service, sales building, teamwork, and clinic upkeep/maintenance. Ability to discuss and sell membership packages available to clients. Promote the company’s products/services addressing or predicting clients’ objectives Provide trustworthy feedback and after-sales support. Build long-term relationships with new and existing customers. Focus on the Company's Core Values in decision-making. Job Specifications Minimum The candidate should have an Associate's degree or equivalent business experience in the medical, retail, fitness, or restaurant industries. Reliable transportation to/from the clinic and local areas for offsite events and/or house calls. Preference will be given to candidates with previous customer service, medical or spa related experience. Skills and Abilities Excellent communication skills (verbal and written). Ability to prioritize assignments and projects in an efficient and timely manner. Ability to keep calm and focused under stressful situations including customer facing, medical emergencies, and product/staff shortages. Moderate computer skills including knowledge of MacOS, Apple iOS, Microsoft Office, Google Docs. Experience with online based software Square is a plus. High energy with great history and expectations of success without a fear of failure Ability to calmly and rationally communicate and handle disgruntle client complaints. Supervisory Responsibilities None Equal Opportunity / Affirmative Action / Protected Veterans / Disabled Individuals Employer Job Type: Part-Time or Full-Time.  Typical shift is 9:30 AM – 7:30 PM Compensation: $12-15/hr plus sales commission bonus   Powered by JazzHR