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Customer Sales & Service Representative-logo
Customer Sales & Service Representative
Applied Industrial TechnologiesTwin Falls, Idaho
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) Twin Falls, ID . In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2022, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you’d expect from an industry leader ( 401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc .) you will also enjoy: A LASTING CAREER – Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you’ll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed, deliver orders to customers as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Mechanical aptitude Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. A pply for immediate consideration ! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Posted today

Customer Service Representative-logo
Customer Service Representative
QCHI/ LendNation Open CareerSpringfield, Tennessee
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at our Store 4627 located at 1509 Memorial Blvd Springfield, TN 37172. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives : Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Posted today

Customer Service Representative - $13.00 -$15.00/hr-logo
Customer Service Representative - $13.00 -$15.00/hr
Alabama Title Loans, IncThomasville, AL
Customer Service Representative: Are you just starting your career and unsure if your limited experience will allow you a solid professional career where you can grow?  Let me ask you a question. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” If the answer is yes, we have a career for you. The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple accounts while treating each customer as if they are our only customer.  Why should you work with us? Start your career with an industry leader where you will receive best-in-class training. Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet” Work with a team of professionals who will ensure your success. Competitive wages with real advancement opportunities Pay Range: $12.55 - $15.03 Per Hour  Majority company paid Health, Dental and Vision 401k Program Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days 40hr Work Week – Monday thru Saturday Every Sunday Off Preferred Qualities and Experience: 1+ years Customer Service, Sales or Collections experience Teamwork mentality developed through team sports Some college or military experience Passion for Customer Service Passion for Winning General understanding of basic math and capability to learn Pleasant and inviting phone voice Ability to approach a stranger like a friend  Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver’s License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.     

Posted 5 days ago

Customer Service Representative - $13.00 -$15.00/hr-logo
Customer Service Representative - $13.00 -$15.00/hr
Alabama Title Loans, IncGeneva, AL
Customer Service Representative: Are you just starting your career and unsure if your limited experience will allow you a solid professional career where you can grow?  Let me ask you a question. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” If the answer is yes, we have a career for you. The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple accounts while treating each customer as if they are our only customer.  Why should you work with us? Start your career with an industry leader where you will receive best-in-class training. Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet” Work with a team of professionals who will ensure your success. Competitive wages with real advancement opportunities Pay Range: $12.55 - $15.03 Per Hour  Majority company paid Health, Dental and Vision 401k Program Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days 40hr Work Week – Monday thru Saturday Every Sunday Off Preferred Qualities and Experience: 1+ years Customer Service, Sales or Collections experience Teamwork mentality developed through team sports Some college or military experience Passion for Customer Service Passion for Winning General understanding of basic math and capability to learn Pleasant and inviting phone voice Ability to approach a stranger like a friend  Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver’s License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.     

Posted 2 days ago

Customer Service Representative I-logo
Customer Service Representative I
BeltmannItasca, Illinois
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: ( Other duties may be assigned.) Responsible for customer account retention through pro-active problem assessment and providing innovative solutions; talks with customers regarding contract, service charges and special handling requirements. Maintains current account profile list with appropriate discounts and special instructions that apply to the account. Maintain up to date knowledge of tariffs and contract carriage agreements. Gathers information from customers by phone or in person and provides information on logistics services; receives and registers orders or changes in service. Monitors shipments for driver assignment, destination services; communicates any shipment changes to dispatch and driver. Follows up with customers to inform on shipment status and to ensure customer satisfaction. Assist with complaints concerning invoicing or service rendered, referring complaints of service failures to designated departments for investigation. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A professional, customer-sensitive attitude is required. EXPERIENCE REQUIRED Associate’s degree from a two-year college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Must be proficient in the use of standard software packages, including Microsoft Office. SKILLS Customer Service Verbal and written communication Organizational skills Interpersonal skills Attention to Detail Teamwork Time Management Technological aptitude SUPERVISORY RESPONSIBILITIES This role does not have any direct supervisory responsibilities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to walk and sit. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Posted today

Customer Service Associate - $13.00 - $15.00/hr-logo
Customer Service Associate - $13.00 - $15.00/hr
Missouri Title Loans, IncSt. Louis, MO
Sales Representative: Are you just starting your career and unsure if your limited experience will allow you a solid professional career where you can grow?  Let me ask you a question. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” If the answer is yes, we have a career for you. The role of Sales Representative is the first point of contact for our customers. Our Sales Representatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple accounts while treating each customer as if they are our only customer.  Why should you work with us? Start your career with an industry leader where you will receive best-in-class training. Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet” Work with a team of professionals who will ensure your success. Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days 40hr Work Week – Monday thru Saturday Every Sunday Off Preferred Qualities and Experience: 1+ years Customer Service, Sales or Collections experience Teamwork mentality developed through team sports Some college or military experience Passion for Customer Service Passion for Winning General understanding of basic math and capability to learn Pleasant and inviting phone voice Ability to approach a stranger like a friend  Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver’s License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.     

Posted 30+ days ago

Customer Service Representative - $13.00 -$15.00/hr-logo
Customer Service Representative - $13.00 -$15.00/hr
Missouri Title Loans, IncArnold, MO
Customer Service Representative: Are you just starting your career and unsure if your limited experience will allow you a solid professional career where you can grow?  Let me ask you a question. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” If the answer is yes, we have a career for you. The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple accounts while treating each customer as if they are our only customer.  Why should you work with us? Start your career with an industry leader where you will receive best-in-class training. Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet” Work with a team of professionals who will ensure your success. Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days 40hr Work Week – Monday thru Saturday Every Sunday Off Preferred Qualities and Experience: 1+ years Customer Service, Sales or Collections experience Teamwork mentality developed through team sports Some college or military experience Passion for Customer Service Passion for Winning General understanding of basic math and capability to learn Pleasant and inviting phone voice Ability to approach a stranger like a friend  Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver’s License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.     

Posted 3 weeks ago

Senior Director Customer Service & Key Account Management-logo
Senior Director Customer Service & Key Account Management
SMA AmericaRocklin, California
Why Work at SMA America At SMA America , we believe in Energy that Changes . Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. POSTITION OVERVIEW We are seeking a Sr. Director of Customer Service & Key Account Management who is responsible for overseeing all aspects of customer service operations and key account management for SMA. This position will lead a team focused on delivering exceptional service to key customers, ensuring their needs are met while driving long-term customer satisfaction and loyalty. The Sr. Director will be responsible for developing and executing strategies to enhance the customer experience and expand SMA's customer base in large-scale projects. The role involves collaborating with cross-functional teams, including sales, service, and product management, to ensure that customer expectations are exceeded, and the company's value proposition is effectively communicated and delivered. PRIMARY DUTIES / RESPONSIBILITIES Customer Service Excellence: Lead the customer service teams to provide timely and effective support to customers across all stages of their journey with SMA. Ensure customer inquiries, complaints, and service requests are managed promptly and effectively, maintaining high satisfaction levels. Establish and maintain KPIs to measure service quality, response times, and customer satisfaction. Key Account Management: Develop and implement a strategy to engage with key accounts, ensuring their satisfaction, identifying growth opportunities, and fostering long-term relationships. Serve as the primary point of contact for critical accounts and work closely with sales and technical teams to deliver tailored solutions. Team Leadership and Development: Lead, mentor, and develop the customer service team to ensure alignment with company goals and the highest service standards. Establish training and development programs to improve the team’s technical knowledge and customer service skills. Customer Experience Strategy: Develop and execute strategies for improving the overall customer experience, from onboarding to post-service support. Work closely with product and service teams to align offerings with customer needs, continuously improving the product/service feedback loop. Cross-Functional Collaboration: Collaborate closely with the sales, service, and technical teams to ensure customer issues are resolved and that customers receive comprehensive solutions. Lead communication efforts to ensure consistency and transparency with customers. Strategic Leadership: Lead and inspire a growing team of customer service and key account professionals, ensuring alignment with company goals and objectives. Establish clear communication channels and workflows between customer service, sales, and other business units to streamline operations. REQUIRED QUALIFICATIONS Education: Bachelor’s degree in business administration, Engineering, or a related field. Experience: Minimum of 10+ years in customer service, with at least 5 years in a leadership position within the solar, energy storage, or utilities sector. Ability to translate overall strategy into strategic objectives for the respective areas of responsibility. Acts as the ambassador for change. Holds themselves accountable to outcomes and results. Works collaboratively within peer groups, and across other business areas. Driven by a strong customer centric and solution-oriented mindset. Experience managing all relevant cost structure within the respective area of responsibility PREFERRED QUALIFICATIONS Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required. Attention to detail and a high level of accuracy are required. Ability to analyze and solve problems effectively. The ability to work well independently and as a member of a regional/global team is required. Ability to manage and prioritize multiple projects/tasks. Ability to work flexible hours such as early morning, evening or weekend work may be required. A valid driver’s license and an acceptable driving record are required. This position may require periodic domestic and international travel. WE OFFER Comprehensive benefits including health, dental and vision coverage (including $0 premium options) Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

Posted today

Customer Service Manager-logo
Customer Service Manager
Five BelowRed Wing, Minnesota
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted today

Retail Customer Service-logo
Retail Customer Service
EZCORPKnoxville, Tennessee
Address: 3911 Magnolia Ave. Knoxville, Tennessee 37914 Brand: EZPawn Pay range is based on experience from $14.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted today

Retail Customer Service-logo
Retail Customer Service
EZCORPJacksonville, Florida
Address: 10771 Beach Blvd. Jacksonville, Florida 32246 Brand: Value Pawn & Jewelry Pay range is based on experience from $13 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted today

Eyewear Customer Service/Sales Advisor Part Time-logo
Eyewear Customer Service/Sales Advisor Part Time
MyEyeDr.Grayslake, Illinois
Description About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required. The wage range for this position is $15.00 to $21.25 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage. You Will Provide patients with exceptional customer service by understanding and advising the patient’s needs Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust Provide patients with comprehensive explanation of insurance benefits Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames Collaborate with doctor(s) and team members to provide seamless patient experience Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients Participate in other office duties as assigned About You Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) A proactive approach to problem solving with an entrepreneurial spirit Willing to learn about industry, product, and services Ability to sell with a desire to meet office goals with a “can do” attitude Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Growth With Us Grow and develop your career through role specific training programs Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Posted today

Customer Service Representative-Call Center-logo
Customer Service Representative-Call Center
Handi Medical SupplySt. Paul, Minnesota
Do you have what it takes to join our team at Minnesota's Best Bronze Medal Winner in Medical Supplies? Handi Medical Supply is a Top Workplace and we are looking for talent who have a strong desire to live out our mission of enriching lives and serve and consult with our customers in our call center as a Product Specialist. If you have worked in a health care field, your skills might transfer well to this role! Check out our career site and see what our culture is all about. $20 - $22 / hour As a Product Specialist, you will enrich lives by: Guiding customers and referral sources through their order for products/services in a fast paced environment Providing world class customer experiences via phone, email, chat and online orders Utilizing product and insurance resources when responding to inquiries Providing knowledgeable answers to questions about products, services, pricing and availability Advising customers on their requests on shipping and order status Handi was rated as a Top Work Place by the Star Tribune the last 8 years! We are thankful to our team members and are privileged to say we are a top place to work! Candidates must meet the following requirements: High school diploma or equivalent Related experience in customer service preferred Home medical equipment or supplies, wellness and/or healthcare experience a plus General computer knowledge and ability to type 35 wpm Bi-lingual a plus Unrelenting commitment to success Our Mission is to Enrich Lives with respect, integrity, compassion and excellence! Benefits include but are not limited to: health dental vision 401K plus match incentive program life insurance paid time off paid holidays long-term disability short-term disability free parking volunteer pay green initiatives We are on the Green Line! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted today

Customer Service Representative-logo
Customer Service Representative
CSN CollisionWhittier, CA
Job Summary: The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors.   Summary of Duties: ·       Greet customers in a friendly and inviting manner by phone and in person. ·       Properly secure repair authorizations for customer vehicle repair. ·       Create customer files. ·       Collect and update all customer information. ·       Handle clerical aspects of Insurance Claims and Supplements. ·       Open repair orders in estimating system. ·       Confirm coverage and deductibles with insurance companies for all repair orders.  ·       Update customer on vehicle status two to three times a week and update notes in estimating system. ·       Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue. ·       Meet daily with Estimator and Production Manager to ensure accurate updates are given. ·       Update car rental program daily. ·       Receive cash, checks and credit card payments from customers. Record payments in estimating system. ·       Assist with closing files for delivery. ·       Check the exceptions tab in estimating system throughout the repair process. ·       Ensure all parts have been received and invoices are posted. ·       Confirm all labor has been assigned accordingly. ·       Schedule estimate appointments, vehicle drop off and vehicle pick up appointments. ·       Deliver customer vehicles. ·       Collect payments (i.e. deductibles, insurance drafts, etc.). ·       Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator. ·       Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.) ·       Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility ·       Conducts routine tasks as directed ·       Closely supervised with little latitude for independent judgment Qualifications: Education: High School Diploma.   Computer Skill: Basic knowledge Microsoft Office (Word, Excel, PowerPoint)   Other Skills: ·       Effective oral and written communications skills ·       Self-starter who is highly organized ·       Able to handle multiple projects and assignments with attention to detail ·       Problem solving, well organized, detailed oriented and accurate.   Additional Preferred Skills/ Experience : ·       Previous auto body shop experience required. ·       Previous customer service related experience required Previous experience with CCC One system. Benefits Vacation Sick Medical, Dental, Vision 401k Match Life Insurance

Posted 30+ days ago

Wildwood Field Customer Service Representative-logo
Wildwood Field Customer Service Representative
Elite Construction SolutionsSt. Louis, MO
Join the Elite Team at Wildwood Roofing & Construction! Elite Construction Solutions & Wildwood Roofing & Construction is on the lookout for driven individuals eager to transform their financial futures while delivering vital services to homeowners. We focus on providing high-quality roofs, siding, and windows in regions recently impacted by hail and wind storms, ensuring that homeowners receive prompt and dependable solutions for their exterior needs. Job Overview: The Field Customer Service Representative acts as a field-based project manager and customer advocate, providing personalized on-site support throughout construction projects. This role combines project management expertise with exceptional customer service skills to ensure successful project completion within their designated geographic territory. Company Overview At Wildwood Roofing & Construction, we take great pride in being p a rt of the  Elite Family of Brands , which has been shaping the industry since 2006. We are a community-oriented company with a strong nationwide presence, dedicated to your success. Our offerings include  steady pay, reliable job installations, and steadfast support  to ensure your growth. Having successfully completed over  50,000 projects  and operating from  17 locations across the country , our reputation as a premier contractor is well-established. As a member of the  top 1% of contractors nationwide , we are experiencing rapid growth, and we invite you to join us on this exciting journey! Job Overview: The Field Customer Service Representative acts as a field-based project manager and customer advocate, providing personalized on-site support throughout construction projects. This role combines project management expertise with exceptional customer service skills to ensure successful project completion within their designated geographic territory. Key Responsibilities: Project Oversight: Conduct construction meetings with Property Owners to set expectations and review project scope Perform regular site visits to monitor project progress and quality Coordinate with crew leaders, inside customer service reps, field repairs tech to maintain project timelines Document and photograph project milestones Update ERP with communications, photos, and documentation provided by Property Owner or crews Customer Experience Management:  Serve as additional point of contact for Property Owners throughout field trade lifecycle Proactively address customer concerns and provide real-time project updates Facilitate on-site communication between crews, property owners, and internal employees Guide customers through each phase of their project Quality Control: Conduct pre and post-project inspections Ensure work meets company standards and customer expectations Document and coordinate punch list items, small repairs as needed Facilitate warranty walk-throughs and follow-up Field Operations Support:  Manage site logistics Identify and resolve potential project delays or issues Support crew needs and resource requirements Manage truck inventory for miscellaneous project items Requirements Qualifications: Education: Associates degree preferred; equivalent experience in construction/project management accepted Experience: 3+ years in construction project management or customer service Experience with construction processes  Valid driver's license and clean driving record Skills: Strong project management and problem-solving abilities Excellence in face-to-face customer interaction Proficiency in project management software and mobile applications Knowledge of construction practices and safety requirements Benefits Salary: $54,000 - $63,500 Benefits: Comprehensive health, dental, and vision insurance 401(k) with company match Company vehicle or vehicle allowance and fuel card Company Credit Card and Fuel Card Phone allowance Paid time off and holidays

Posted 30+ days ago

Top Paying Remote Customer Service Job - 19 Per Hour-logo
Top Paying Remote Customer Service Job - 19 Per Hour
NoGigiddySalt Lake City, UT
Remote Customer Service Coordinator – $19/hr Starting, No Degree Required Are you enthusiastic about providing top-notch customer service and resolving issues? Join our team as a Remote Customer Service Coordinator and deliver outstanding support from your home. This position is ideal for someone who excels in a supportive role and thrives in a dynamic environment. Responsibilities: Efficiently handle customer inquiries and provide effective solutions. Troubleshoot and resolve issues while ensuring customer satisfaction. Communicate clearly and maintain professionalism in all interactions. Demonstrate a consistently positive and empathetic approach. Qualifications: A strong passion for customer service and helping others. Excellent communication skills, both written and verbal. Ability to work independently and prioritize tasks effectively. Proficiency in digital tools and software applications. What We Offer: The flexibility of a remote work arrangement. The ability to set your own schedule to suit your lifestyle. Competitive pay starting at $19 per hour, with opportunities for advancement. A supportive environment with access to training and professional growth. Take the Next Step: A dditional Information: No degree or prior experience necessary, but you will need a quiet, professional home workspace and a reliable internet connection. All candidates must pass a background check. We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate on any basis including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Posted 30+ days ago

HVAC Inside Sales & Customer Service-logo
HVAC Inside Sales & Customer Service
HouseProHouston, TX
House Pro AC is seeking a motivated and results-driven Inside Sales & Customer Service Rep to join our team. This position will make phone calls to follow up on HVAC service or sales visits to verify customer satisfaction and promote additional services/products to the customer. You will be responsible for solving or flagging customer service issues, enrolling customers into our annual HVAC maintenance program, following up on technician estimates that did not sell, and setting sales appointments when appropriate. You will document customer interactions and update our CRM system with relevant information, including recording follow up activities for the future. You may also be assigned administrative or one time projects as needed. This position will be making many phone calls and speaking on the phone for large amounts of time each day so it is very important that you are comfortable on the phone. House Pro AC is a residential HVAC company who has serviced the greater Houston area for over 20 years. We are looking for the right person to help the company grow in this key position. Requirements Inside sales or customer service rep experience Very comfortable speaking on the phone Ability to persuade and influence customers Target-oriented and results-driven Self-motivated and able to work independently Good organizational skills and attention to detail Proficient in using CRM software High school diploma or equivalent Benefits 35k - 75 including commission Health Insurance Dental Insurance Vision Insurance 401k

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Spiral GroupOntario, CA
Spiral Group is an automotive parts importer established for over 20 years. We supply major retailers around the country make it our goal to make it easy to upgrade and replace wheels. We are now looking for proactive and positive customer service representatives to join our growing team. Customer service is important to us, so being willing to go out of your way to help find out the solution to problems and learn is important. You will be an integral part of the team, helping us provide a high standard of customer satisfaction and identify customer needs. We're looking for problem solvers with excellent communication skills (written, verbal, and listening) and enjoy learning and providing a great customer experience. We will be providing training for all new employees; previous automotive experience is nice-to-have but not required. Benefits include a starting hourly salary of $16 plus bonus. Both part-time and full-time positions are available. As a small, growing team there are many opportunities for growth and advancement, and on-the-job training will be provided. What you will do Manage customer phone calls and provide technical and sales support Process orders, keep records of customer interactions, file documents, and assist with data entry and analysis Provide recommendations based on customer needs and requirements Identify customer needs to help improve customer experience Requirements Excellent written and verbal communication skills. Must be able to effectively communicate to all levels of management and customers professionally. Automotive experience and expertise preferable but not required Professional appearance and a positive, problem-solving attitude High school degree or equivalent Must be computer literate (Microsoft Office (Excel, Word, Outlook), Google Chrome, Internet Explorer). Must speak fluent english Nice-to-haves Automotive enthusiast and mechanically inclined Previous customer support or service experience Willingness to work with a flexible schedule Bachelors degree or bachelors degree in progress Please apply at https://apply.workable.com/spiral-group/j/259ABB3AFB/apply/ All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and background check.

Posted 30+ days ago

Call Center-Customer Service Operator(s) - Full Time-logo
Call Center-Customer Service Operator(s) - Full Time
Fun Town RVFort Worth, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply! Overview: The Customer Service Operator is responsible for providing world-class service to customers while upholding Fun Town RV’s Core Values. This role requires a friendly, outgoing demeanor and strong attention to customer needs. Key responsibilities include managing incoming communications, maintaining accurate CRM records, and ensuring smooth task delegation. https://youtu.be/alU6JaDk-F4 Key Responsibilities: Inbound Communication Management Answer phone calls in a prompt, friendly, and professional manner. Conduct client interviews and verify information using FTRV word track. Handle online chats as needed to support customers in real time. CRM & Task Management Locate or create company entities in CRM by searching names or phone numbers. Create and assign tasks based on customer needs and internal workflows. Follow up on Priority 7 Tasks via the Task Command Center and alert users of overdue tasks. Call Routing & Support Hot transfer calls to the appropriate party or department efficiently. Check phone lines each morning and report issues to the supervisor promptly. Lead Monitoring Monitor the New Leads Report for Parts and Service to ensure timely response. Use Interact to confirm lead parsing and assist with lead flow as needed. Requirements High school diploma or GED; or one to three months related experience and/or training; or an equivalent combination of education and experience. Advanced computer skills with Google Mail, Sheets, Docs, Calendar, internet software, and Sys2K (Dealer Management Software). Excellent communication and organizational skills. Comfortable working in a fast-paced environment with frequent task switching. Physical Requirements: Regularly required to stand, walk, talk, hear, use hands to handle or feel, and reach with hands and arms. Frequently required to sit, climb, balance, stoop, kneel, crouch, or crawl. Must be able to regularly lift up to 10 lbs, frequently lift up to 15 lbs, and occasionally lift up to 25 lbs. Specific vision requirements include close vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment has moderate noise levels. Benefits Competitive salary based on experience Health, dental, and vision insurance Christmas Savings Plan 401(k) with company match Paid time off and holidays Join Our Growing Team! At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you’re ready to be part of a company that values hard work and dedication, apply today! Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.

Posted 1 week ago

Airline Customer Service Agent SFO - Chinese/English Speakers-logo
Airline Customer Service Agent SFO - Chinese/English Speakers
Pacific AviationSan Francisco, CA
Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in a part-time role. If you’re fluent in English and Mandarin or Cantonese , and you enjoy helping others in fast-paced environments, this could be your runway to an exciting aviation career. For over 25 years, Pacific Aviation has partnered with the world’s finest airlines to deliver exceptional service. Our team thrives on collaboration, professionalism, and shared success—and we’re excited to welcome new teammates who share these values. What You’ll Do Assist passengers during check-in, boarding, and arrivals Verify travel documents and process boarding passes accurately Answer questions and offer directions in both English and Mandarin or Cantonese Communicate clearly and respectfully with travelers and airline personnel Support the overall flow of passenger operations within the terminal Deliver consistent, courteous service under pressure in a dynamic airport setting Collaborate with team members and supervisors to maintain high service standards Uphold airline policies and ensure a secure environment for passengers and staff Requirements What You Bring Fluent in English and Mandarin or Cantonese (required) Strong communication and customer service skills Computer literacy and accurate data entry Calm, solution-oriented mindset in high-pressure situations Physical stamina to stand and walk for extended periods Willingness to attend 5 days of required computer training Authorized to work in the United States Must pass a background check and drug screening Schedule Part-Time Must be available 4 days per week , including weekends and holidays Shifts may include early mornings, afternoons, evenings, or nights Benefits Hourly Rate: $22.90 – $24.90 per hour Fully Paid Medical, Dental, and Vision Insurance – for you and your dependents 401(k) with company match Paid Time Off Paid Training Uniform Provided Discounted BART Clipper card or employee parking permit Referral Bonus Cell Phone Plan Reimbursement

Posted 1 week ago

Applied Industrial Technologies logo
Customer Sales & Service Representative
Applied Industrial TechnologiesTwin Falls, Idaho
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Job Description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

We are hiring a full-time creative, resourceful customer service representative (CSR) Twin Falls, ID. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.

Why join us?

Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2022, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you’d expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
 

  • A LASTING CAREER – Career paths are available in sales, operations, or management throughout the country
  • Professional development and training
  • Great work / life balance
  • Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice
  • Join a local team with company backing

What you’ll do:    

In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
 

  • Customer inquiries, quotes, order processing, expediting / returns
  • Sourcing parts
  • Assist in generating sales
  • Help in the stockroom as needed, deliver orders to customers as needed

Qualifications:

  • 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
  • Attention to detail
  • Written and verbal communication skills, including English grammar
  • High school diploma or equivalent
  • Must be able to lift up to 50 lbs.
  • Mechanical aptitude
  • Valid driver's license & clean driving record (MVR)

Come for the job. Stay for the career. Apply for immediate consideration!

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first.  We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone.  All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.