- Home
- »All Job Categories
- »Customer Service Jobs
Auto-apply to these customer service jobs
We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Posted 30+ days ago

Posted 30+ days ago
Posted 3 days ago

Posted 30+ days ago
Posted 1 week ago

Posted 1 week ago
Posted 30+ days ago

Posted 30+ days ago

Posted 1 week ago
Posted 30+ days ago

Posted 1 week ago

Posted 30+ days ago
Posted 1 week ago
Posted 2 weeks ago

Posted 1 week ago
Posted 30+ days ago
Posted 1 week ago

Posted 3 days ago

Posted 30+ days ago

Posted 1 week ago

Coordinator, Customer Service - Invoicing
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.

Job Description
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
About the Role
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our
customer base. As the Coordinator of Customer Service Import, you will facilitate the movement of import cargo and keep customers satisfied with any and all details of shipments. Provide immediate response to customer inquiries, provide timely information to Customs and the
terminals and provide paper work and electronic data to various locations.
Responsibilities
- Accurate handling of invoicing reporting requirements / Maintain SOP (as applicable)
- Monitor and handling of OUFC (outstanding shipments to be invoiced) - Freight to be invoiced with 5 days of discharge / departure. Time pending, max of 15 days from activity.
- Participate in cross-functional meetings, with other CS departments, discussing solutions for daily invoicing concerns
- Adherence to PREX - Process Excellence, process as detailed HIP
- Creation of report and analyze data
Qualifications
- Associates Degree required and 2 years’ experience in the Maritime Industry preferred
- Convey information clearly over the phone and express patience, empathy and understanding with the voice alone.
- Ability to understand and communicate with people whose native language is different from your own.
- Ability to be polite when asking people to repeat, calm those who are angry and manage multiple calls effectively.
- Knowledge and understanding of most shipping terms, routing, schedules and the general practices of various countries, carriers, ports and terminals for job assignments.
- Excellent written and verbal communication, including active listening and report writing.
- Excellent organizational skills and attention to detail
- Strong analytical, problem-solving, and math skills
- Proficient in MS Office (e.g. MS Teams, Excel, PowerPoint, etc.) and other software appropriate to work demands
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
