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Brighton Health Plan Solutions, LLCWestbury, NY
About The Role The Customer Service Representative assists members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 5PM EST. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities Handle inbound calls from members, medical providers, and others. Listen to and address customer needs and concerns empathetically. Answer questions about, network participation Ensure first contact resolution when possible. Update customer files and communicate effectively with teams. Transfer misdirected requests and offer solutions to non-routine issues. Contribute to customer satisfaction and business improvement. Collaborate with other team members. Adapt responses to caller understanding. Educate callers and validate their understanding. Support projects and other departments as directed by management. Essential Qualifications The successful candidate will have experience in a high-volume call center, experience with medical specialties, complaints and appeals and call center responsibilities. Previous experience in a physician’s office, group practice, clinic or hospital-based practices. High School diploma with some college or business school education preferred. Basic computer operations knowledge. Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook). Strong time management skills. General knowledge of HIPAA Confidentiality laws. Quick learner with ability to grasp managed care procedures. Detail-oriented and dependable. Effective listening and responding skills. Flexible and adaptable to changes, with conceptual thinking. Strong problem-solving abilities. Excellent attendance and punctuality. Comfortable performing tasks at a computer/telephone station. Effective communication through various channels, including email, chat, and voice. Powered by JazzHR

Posted 30+ days ago

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ForgeFitKansas City, MO
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

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EliteHire StaffingBaytown, TX
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $60-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and friendly personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective communication skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Posted 30+ days ago

Path Arc logo
Path Arcrialto, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

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New Strategy, Inc.Salt Lake City, UT
We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results. As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to customers that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, sales development strategies, and an opportunity for advancement within this role. As a Sales and Customer Service Agent, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily. Sales and Customer Service Agent Key Responsibilities: Interact with new and existing customers of AT&T’s services to understand their needs and recommend suitable products and services, and/or enhancements at retail stores Educate customers on our telecommunication product offerings, promotions, and new technologies through a guided sales presentation Work with customers one-on-one to process any sales orders they have shown interest in and want to purchase Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction Achieve daily and weekly retail sales metrics by effectively presenting product benefits Continuously update product knowledge to stay informed about AT&T's evolving portfolio Participate in training and development sessions to enhance sales and service skills Sales and Customer Service Agent Skills: Must be 18+ years of age and eligible to work in the US Proven experience in customer service, retail, or sales is a plus Genuine desire to help people Comfortable working in a retail environment Ability to work independently and as part of a team Reliable transportation is a plus when working in our retail stores Proficiency in basic computer applications and willingness to learn new systems A paycheck you can count on, and commissions that go as far as your ambition. Compensation is based on an hourly wage and commissions earned with every sale. Average total compensation is reflected in the estimated earnings. Powered by JazzHR

Posted 2 weeks ago

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AO Globe LifeSan Diego, CA
  Remote Customer Service Representative – $60k-$150k/YR | Flexible Hours | Entry-Level Welcome Are you driven, people-oriented, and ready to take control of your income and your future? Join Globe Life AO, one of the fastest-growing agencies in the insurance industry, as a Remote Customer Service Representative. Whether you’re just starting out or looking for a fresh opportunity, we provide the tools, training, and support to help you thrive from day one.   Why You’ll Love Working With Us: Work From Anywhere – Enjoy the freedom of a fully remote role with flexible hours. Unlimited Earning Potential – Uncapped commissions + performance bonuses = $150K+ for top performers. No Experience? No Problem. – We provide world-class training and mentorship. Career Growth Opportunities – Clear path to leadership and management roles. Meaningful Work – Help families protect what matters most with life and supplemental insurance. What You’ll Be Doing: Connect with clients virtually to understand their needs and provide tailored insurance solutions. Educate customers on life insurance products and benefits in a clear, compassionate way. Build and maintain strong client relationships through outstanding service. Stay organized and self-motivated while working independently in a remote environment. What We’re Looking For: Excellent communication and interpersonal skills Goal-oriented with a strong work ethic Self-starter who thrives in a remote setting A passion for helping others and making a difference Your Next Career Starts Here: This isn’t just another remote job — it’s a chance to build a life-changing career in a high-demand industry. If you're motivated, coachable, and ready to create financial freedom, we want to hear from you! Take the first step toward your six-figure future with Globe Life AO. Don’t wait — apply today and start your remote journey with us!   Powered by JazzHR

Posted 30+ days ago

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L&M Corrugated ContainerKimberly, WI
Summary The Customer Service Representative handles more complex customer accounts.. This role manages escalated issues, coordinates closely with cross-functional teams, and ensures a seamless customer experience. Primary Duties & Responsibilities Manage customer accounts, including more complex orders and projects. Coordinate with Sales, Design, and Production teams to meet unique customer needs. Assist in resolving escalated customer concerns, ensuring timely and effective solutions. Maintain accurate customer data and order histories within the system. Help identify opportunities for improving customer satisfaction and process efficiency. Process orders, changes, and cancellations accurately. Update customer account information and maintain accurate records. Resolve basic product or service issues and escalate complex cases as needed. Assist with general administrative tasks in the department. Perform all other duties as assigned. Education & Experience High school diploma required; Associate’s degree preferred. 2–3 years of customer service experience, preferably in manufacturing or corrugated packaging. Experience managing more complex customer accounts preferred. Required Skills / Abilities Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office and customer service systems. Excellent communication and relationship-building skills. Ability to manage multiple priorities in a fast-paced environment. High attention to detail and accuracy. Physical & Travel Requirements Prolonged periods of sitting and computer use. Occasional lifting up to 15 pounds. No travel required. EE Statement L&M Corrugated Container Corporation is an equal opportunity employer. Powered by JazzHR

Posted 30+ days ago

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American Income Life Insurance CompanyHuntsville, AL
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Posted 30+ days ago

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EliteHire StaffingFrisco, TX
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $60-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and friendly personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective communication skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Posted 30+ days ago

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EliteHire StaffingTyler, TX
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Posted 30+ days ago

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Morphius CorpGarden Grove, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

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ForgeFitNew Haven, CT
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

Path Arc logo
Path ArcRedwood City, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

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Globe Life - Kekoa JacobsNaperville, IL
Unleash Your Potential as a Customer Service Representative! Are you a people person with a flair for problem-solving?  AO Globe Life is searching for enthusiastic and driven Customer Service Representatives to join our team! If you’re ready to make a meaningful impact and thrive in a fast-paced environment, we want to hear from you! Responsibilities: Provide support to customers through phone, email, and chat, addressing their inquiries and concerns. Offer clear and accurate information about our insurance products and services. Resolve customer issues in a timely and effective manner. Document interactions and transactions in detail. Work with team members to ensure high levels of customer satisfaction. Qualifications: Strong communication and people skills. Effective problem-solving and empathetic approach. Excellent organizational abilities and attention to detail. Skilled in using computers and various software tools. Prior experience in customer service is advantageous. Why Join Us? Competitive pay and a comprehensive benefits package. In-depth training and continuous learning opportunities. A collaborative and nurturing team environment. Flexible options for remote work. Clear paths for career progression and growth.   Dive into an exciting career with AO Globe Life and join us in setting new standards for customer service excellence! Apply now and kickstart your adventure with our dynamic team! To keep things convenient and safe, we'll be conducting all interviews via Zoom. Seize this thrilling opportunity—apply today and become an integral part of AO Globe Life’s exceptional customer service team!   Powered by JazzHR

Posted 30+ days ago

Path Arc logo
Path ArcCamarillo, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSSunnyvale, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 1 week ago

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EliteHire StaffingHouston, TX
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $60-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and friendly personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective communication skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Posted 30+ days ago

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North Hollywood AdvertisingVan Nuys, CA
Our Woodland Hills, CA based team is expanding — and we’re looking for confident communicators who know how to close a sale to fill a full-time Sales and Customer Service Team Member position. As a Sales and Customer Service Team Member, you’ll represent top-tier telecom clients in a residential sales setting, helping customers get connected while earning commission for every sale you make. If you're goal-oriented and ready to take control of your income, this is the role for you. As a Sales and Customer Service Team Member, you’ll be the face of our client’s brand, assisting customers with product information, resolving questions, and guiding them through the sales process. If you enjoy working with people and thrive in a goal-driven environment, we’d love to hear from you. Role Requirements for a Sales and Customer Service Team Member: Conduct face-to-face outreach to residential prospects within assigned territories Present service offerings in a clear and compelling manner Assist customers in selecting appropriate packages based on their needs Complete accurate customer enrollments using digital platforms Meet or exceed daily and weekly sales goals Represent our clients professionally and uphold brand standards Participate in ongoing sales training and team development Qualities That Set You Apart as a Sales and Customer Service Team Member: Possess a natural ability to connect with people directly, making them feel heard and valued Compassionate listener, always aiming to understand and resolve issues with genuine empathy Proactive problem-solver, turning customer challenges into opportunities for positive experiences Learn new product information quickly and are eager to become a subject matter expert. Maintain a calm and professional demeanor, even in demanding situations, always focusing on solutions Detail-oriented, ensuring accuracy and thoroughness in every customer interaction and transaction Genuine passion for both achieving goals and providing exceptional support Get rewarded for what you're worth—this is a commission-only role with unlimited earning potential. High performers consistently exceed the averages listed. Powered by JazzHR

Posted 3 days ago

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Morphius CorpPorterville, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 4 weeks ago

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ForgeFitBaltimore, MD
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

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Customer Service Representative, Casualty

Brighton Health Plan Solutions, LLCWestbury, NY

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Job Description

About The Role
The Customer Service Representative assists members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 5PM EST.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Primary Responsibilities
  • Handle inbound calls from members, medical providers, and others.
  • Listen to and address customer needs and concerns empathetically.
  • Answer questions about, network participation
  • Ensure first contact resolution when possible.
  • Update customer files and communicate effectively with teams.
  • Transfer misdirected requests and offer solutions to non-routine issues.
  • Contribute to customer satisfaction and business improvement.
  • Collaborate with other team members.
  • Adapt responses to caller understanding.
  • Educate callers and validate their understanding.
  • Support projects and other departments as directed by management.
Essential Qualifications

The successful candidate will have experience in a high-volume call center, experience with medical specialties, complaints and appeals and call center responsibilities. Previous experience in a physician’s office, group practice, clinic or hospital-based practices.
  • High School diploma with some college or business school education preferred.
  • Basic computer operations knowledge.
  • Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
  • Strong time management skills.
  • General knowledge of HIPAA Confidentiality laws.
  • Quick learner with ability to grasp managed care procedures.
  • Detail-oriented and dependable.
  • Effective listening and responding skills.
  • Flexible and adaptable to changes, with conceptual thinking.
  • Strong problem-solving abilities.
  • Excellent attendance and punctuality.
  • Comfortable performing tasks at a computer/telephone station.
  • Effective communication through various channels, including email, chat, and voice.

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