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Customer Service Representative - E Prescribe - Sleep Therapy
VieMed CareersLafayette, Louisiana
Essential Duties and Responsibilities: Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect. Consistently demonstrates courtesy to all clients and co-workers on the job. Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of “hold”. Maintains strict confidentiality of the patient and client information. Demonstrates competence and knowledge in all work-related activities. Always act professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum. Displays ability to listen attentively and an eagerness to learn new skills. Willingly seek additional work when assigned tasks are completed. Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform. Verifies all necessary patient data, equipment and qualifying documentation, primary and secondary insurance data, appropriate diagnosis codes, physician data and referral source data. Enter patient data into billing software, including all the above information as well as the appropriate salesperson designation and order process. Performs Insurance Verification and/or Pre-Authorization activities prior to deliveries. Inform patients of co-pay responsibilities and explanation of rental or purchase information for the equipment/supplies delivered, prior to delivery. Verifies charge accuracy (types of sale, and pricing). Performs other duties as assigned by Management. Minimum Qualifications: Minimum of high school diploma or equivalent. Requires competency in processing sleep therapy equipment orders and general DME knowledge. Preferred Knowledge, Skills and Abilities: Must have good interpersonal relationship skills in working with superiors, referral sources, physicians and office staff, co-workers, and outside vendors. Must exhibit strong problem-solving skills, verbal and written communication skills, speaking to patients and physicians’ offices frequently. Must be able to plan and organize work for effectiveness and efficiency. Must be able to effectively respond to change of work assignment, multi-tasking, and frequent interruptions. Must demonstrate a consistently high degree of accuracy in the accomplishment of daily activities and adherence to company policies and procedures. Ability to utilize software solutions for data entry and analysis in addition to proficiency in Microsoft Office. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Posted 3 weeks ago

Customer Service Specialist-logo
Customer Service Specialist
British Swim SchoolHollywood, Florida
Receives and places telephone calls. Maintains solid customer relationships by handling questions and concerns with speed and professionalism. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication abilities and data entry skills are essential. General Purpose Interact with customers to provide and process information in response to inquiries, concerns and requests about services. Main Job Tasks and Responsibilities deal directly with customers either by telephone, electronically or face to face May be asked to come on site periodically respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer accounts process orders, forms, registrations and requests organize workflow to meet customer timeframes direct requests and unresolved issues to the designated resource manage customers' accounts keep records of customer interactions and transactions prepare and provide end of shift reports maintain customer databases follow up on customer interactions provide feedback on the efficiency of the customer service process Schedule availability mainly in the morning to early afternoon Education and Experience High school diploma, general education degree or equivalent knowledge of relevant computer applications competent computer skills including MS Office or equivalent ability to type knowledge of administrative procedures numeric, oral and written language applications Key Competencies interpersonal skills communication skills - verbal and written listening skills problem analysis and problem-solving attention to detail and accuracy adaptability initiative stress tolerance Compensation: $13.00 - $13.50 per hour Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Posted 2 weeks ago

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Customer Service Representative #7627
FiveStar CareersPaducah, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 30+ days ago

Grandview - Customer Service Representative-logo
Grandview - Customer Service Representative
Grandview Animal HospitalGrandview, Missouri
We’re Hiring: Client Service Representative – Grandview Healing. Caring. Sharing. Growing. Do you thrive in a fast-paced, high-volume environment while still delivering top-tier service with a smile? Our Grandview veterinary team is looking for an enthusiastic, compassionate, and energetic Client Service Representative to join our family! We’re a clinic that believes in healing with heart — and we’re growing. As the first and last point of contact for our clients, your warmth and communication skills will help build trust and ensure every pet parent feels supported and cared for. What we’re looking for: A people-person with a love for pets Rockstar multitasker — phones, clients, scheduling, no problem! Detail-oriented with great communication skills Enthusiastic, positive, and ready to be part of something special Previous vet clinic or customer service experience a plus! Join a team that values quality care , positive vibes , and genuine connections . Let’s grow together — because every pet and every client deserves a champion at the front desk. Apply now and be the heart of Grandview!

Posted 2 weeks ago

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Customer Service Agent
FedwayBasking Ridge, New Jersey
Description The customer service specialist will flourish as a liaison between our company and our current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping both internal and external customer satisfaction at the core of every decision and behavior. This is a full-time position on-site from 8:45 am-5:00 pm, paid hourly. This position calls for ensuring smooth operations by managing customer inquiries, processing orders, handling accounts receivable functions, and providing outstanding customer service. In addition, the successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping both internal and external customer satisfaction at the core of every decision and behavior. Responsibilities and Duties Performing general office duties, including scanning, faxing, and other administrative tasks as needed. Maintaining customer accounts, updating contact information, credit limits, and payment terms as needed. Collaborating with the sales team and other departments to resolve customer issues and discrepancies effectively. Cultivate and maintain strong relationships with customers, addressing inquiries and resolving issues professionally and promptly. Covering receptionist breaks by managing incoming calls, greeting visitors, and directing inquiries appropriately. performing general office duties, including scanning, faxing, and other administrative tasks as needed.  Answering incoming calls and emails promptly and professionally, promptly addressing customer inquiries, concerns, and requests. Conducting collections calls to follow up on outstanding invoices and resolve payment discrepancies. Applying cash receipts to customer accounts accurately and efficiently. Required Skills and Abilities Strong verbal and written communication skills, with the ability to interact professionally with customers and colleagues. Comfortable working independently as well as collaboratively in a team environment. Flexibility to adapt to changing priorities and deadlines in a fast-paced environment. Ability to handle sensitive information with confidentiality and discretion. Proficiency in Microsoft Office suite (Word, Excel, Outlook) Education and Experience: Associate or bachelor’s degree in business or a related field preferred. Previous experience in customer service, accounts receivable, or related roles within the liquor and wine industry is highly desirable. Physical Requirements: Prolonged periods are sitting at a desk and working on a computer. Must be able to lift approximately 15 pounds at times. Compensation Starting Pay $20 per hour, commensurate with experience Annual bonus opportunity Benefits 401K Paid holidays PTO Vacation Time Medical, dental, vision, life insurance WE E Verify

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Planet FitnessCottage Grove, Minnesota
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 5 days ago

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Customer Service Representative-Supply Chain Management- 6 month contract
ASMPhoenix, Arizona
This role is a contract role: 6 months to 1 year with possible extension. We are open to have someone onsite either in Phoenix, AZ or Hillsboro, OR. As a Customer Service Representative-Supply Chain Management, you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You’ll manage the full order lifecycle—from entry to invoicing—while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence. Main responsibilities Be the go-to expert for customer order management and communication Process and track orders using SAP ECC/S4H , ensuring accuracy and timeliness Handle urgent requests and escalations with professionalism and urgency Collaborate with global planners and internal teams to meet customer expectations Generate reports and insights to support on-time delivery and continuous improvement Support consignment management, RMAs, and other customer-specific processes Main requirements 2+ years of customer service experience in a high-tech or fast-paced environment Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.) Strong organizational skills and a customer-first mindset Ability to multitask, prioritize , and work independently under pressure A proactive, flexible, and team-oriented attitude Preferred Qualifications Bachelor’s degree or equivalent experience (5+ years in a related field) Background in business administration, supply chain, or accounting

Posted 1 week ago

Desk Sales & Customer Service-logo
Desk Sales & Customer Service
LenoirLenoir, North Carolina
The sales position is focused on obtaining new club memberships. This is accomplished primarily through calling leads generated through marketing activities, cold calling prospects, club tours and contests. Sales reps are expected to meet challenging monthly quotas and must be productive within 30 days of starting. Great sales reps must be able to quickly identify potential member’s needs and use solution-selling techniques to close the sale. They must be able to present the customer a solution to their specific needs using the products and services offered by the club. This is a competitive sales position, with the clear objective of always meeting quota and constant improvement. Cooperation in a team environment is also essential. Responsibilities: The following are the specific performance objectives for the position. In assessing competency and fit, all candidates will be benchmarked against these standards. Achieve Quota : Consistently meet or exceed a quota of 50 new club memberships per month within 60-days. While this goal will vary month to month, on average a good sales rep will generate 50+new memberships each month. Monthly quotas should be adjusted seasonally January, February and March might be 50-60 sales while other months may be 35-30. ( Competencies: competitiveness, work-ethic, motivation) Call all Leads Within Two Days and Convert 30% into Appointments: Reps must call back each assigned lead within 48 hours, quickly engage the potential customer by understanding their reasons for wanting to join a club, and use a variety of persuasive and selling techniques to convert 30% of these calls into a scheduled tour of the facilities. (cold calling, verbal communications, adaptability, listening, selling, rapport building, persuasiveness) Effectively Plan Each Sales Day : Great reps will spend 45-minutes to an hour each day preparing and planning for their next day. They will identify who they will meet, calls they will make, goals and the expected outcomes of their efforts. Great reps will also quickly review their approach for each scheduled club tour and customize their approach based on the information they collected from the person on the phone. (organizing, planning, diligence, ability to summarize quickly, doesn’t over-prep) Conduct Effective Club Tours: Within two weeks, know the core products offered by the club and be in a position to quickly (10-15 minutes) understand a typical potential member’s needs. Present the club’s product line as a solution to the customer’s needs appealing to their emotions and preferred buying methodology. Within 30-days, great reps will consistently conduct five club tours each day and maintain an overall close ratio greater than 50%. (customer needs analysis, analytical skills, solution selling, insight, intelligence, develop connections, ability to learn and apply skills) Become Product Expert : Proactively learn all aspects of the club’s programs and services during the first seven days. Develop examples of all key benefits by product offering. Personally participate in all aspects of the club’s offerings and develop a series of techniques to present these products as solutions to specific customer needs. (desire and ability to learn/apply, initiative, self-improvement, goal oriented, creativity) Work with Team to Provide Excellent Customer Service: Develop strong awareness of total team approach to service customers in the club. Proactively meet all key team members, understand key needs, and develop approaches to maximize group effectiveness. (team skills, cooperation, understanding, sensitivity) Assist in Implementing Local Marketing : (Optional) Some clubs require sales reps to spend a portion of their time (as much as 2-3 hours a day) in the field calling on businesses, placing lead boxes, door hangers, flyers on cars and implementing other promotions. (Face-to-face cold calling, diligence, responsibility, integrity, attention to detail, teamwork.) Requirements: Visit each club in region/market(s) a minimum once per quarter Conduct phone meetings with each club in region/market(s) a minimum once per week Deep understanding of all Workout Anytime business systems, including ABC DatatTrak, ABC Club Reporting System as well as other business and operating systems implemented from Home Office from time to time Superior written and verbal communication skills Excellent project management skills A team player, with the ability to work within the organization to achieve company objectives Excellent analytical skills Knowledge and passion for fitness Outstanding organizational skills, with the ability to manage multiple priorities and projects Qualifications: Demonstrated ability to sell and train others to sell. Must be able to work in a fast-paced environment with demonstrated ability to handle and prioritize multiple tasks and demands. Flexibility in response to unexpected changes in work assignments. Must be able to effectively interact and communicate with individuals at all levels of the organization and members. Must have knowledge of office administrative procedures. Proficiency in computer skills including Word, Excel, Outlook, PowerPoint. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

Posted 2 weeks ago

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Front Desk / Customer Service Representative
iFLY CareersSan Diego, California
 Front Desk / Customer Service Representative $20/hr Starting Guarantee Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving.  iFLY is a global company with 33 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.  We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!  Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR : S afety First O utrageous Passion A ccountability R espect CSR Day-to-Day:    Safety - Promote customer safety throughout their time in the wind tunnel and facility   Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY  Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner  Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through  Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage.   Ability to:   Stand for about 8 hours a day while working on a point-of-sale system   Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph    What We are Looking For:   Must be 18 years of age or older   Weekend availability is required   High school diploma or equivalent (required)   Exceptional sales skills   Exceptional customer-service skills   Confidence in phone and face-to-face communication   Ability to resolve conflicts, to multi-task, and to understand customer needs   Friendly, upbeat, compassionate, and personable attitude   Integrity, punctuality, and professional appearance   Ability to work well within a team maintaining positive relationships  Basic computer skills  The Good Stuff:   Competitive Salary and performance bonus opportunities Medical, dental, vision and supplemental plans Paid time off (PTO) and; Parental Leave Company Holidays 401k retirement investment Private Wellness Coaching Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services) Tuition reimbursement   Referral bonus program   Team member discount on retail merchandise and flight packages   Free flight time for team members and family Ongoing training and development program All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team! 

Posted 2 weeks ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global ElitePortland, Maine
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 1 week ago

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Customer service / Trainer- $10 - $11/hr- Lake Mary, FL.
9RoundLake Mary, Florida
READY TO START NOW!! We are hiring ENTRY LEVEL, positive and enthusiastic fitness lovers who are not afraid to work a room and motivate our members. He/She should love exercise and can perform regular pushups, sit-ups and willing to learn training 9Round way. No prior experience needed! Love People! Love Fitness! Customer Service background is preferred. Compensation: $10.00 - $11.00 per hour ABOUT 9ROUND 9Round has been delivering fast, effective kickboxing style workouts for over 10 years. Founded in 2008 by husband and wife, Shannon and Heather Hudson, in Greenville, South Carolina, the circuit training format provides a killer workout in just 30-minutes. With over 750 locations and 19 countries across the globe, 9Round continues to gain popularity as people search for a workout that they don’t have to schedule their lives around. With no class times and a trainer included with each workout, 9Round makes fitness fun, affordable and accessible. Whether you’re male or female, 19 or 91, 9Round makes you stronger in 30 minutes. MISSION STATEMENT We, at 9Round, are on a mission. From the CEO to the Trainers running the floor, we’re all about making members stronger in 30 minutes, physically and mentally.

Posted 1 week ago

Intern - Customer Service & Sales-logo
Intern - Customer Service & Sales
Applied Industrial TechnologiesPortage, Indiana
Join Applied's largest location in the Portage, IN area for an immersion into our US service center network! The intern will spend time at the beginning of the internship and at the end of the internship learning about the following aspects of our service center business: Warehouse/ Driver Position, Inside Sales Position, Outside Sales Position and General Manager/Service Center Manager Positions. The intern will also be assigned a project at the beginning of the experience at the service center. The project will be completed during the course of the internship, using the final 2 weeks to wrap up the project and present the findings to the Regional Manager, General Manager and Service Center Manager of their service center and neighboring service centers. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Posted 1 week ago

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Sales Associate / Customer Service
OrangetheoryFort Lauderdale, Florida
Be fit. Change lives. Have fun. Orangetheory Fitness is looking for a passionate Sales Associate to enhance our members’ experience and be a brand ambassador for the OTF community. Schedule: This position offers both full-time and part-time opportunities with flexible scheduling, in addition to possible weekend shifts as available. Why Join Orangetheory Fitness? Uncapped earning potential with commission paid in addition to a base hourly rate Free Orangetheory Fitness corporate studio membership Employee discount on Orangetheory retail & partner brands Paid Time Off & Paid Holidays (For full-time positions) Opportunities for growth and professional development Ability to positively impact the lives of our members and communities Being part of a team with a shared passion for fitness Life of a Studio Sales Team Member at Orangetheory: Welcoming everyone who enters the studio with enthusiasm, energy, and knowledge Presenting the OTF concept to any interested prospects, also known as “intros” Maintaining our front desk which includes answering phones, talking to members, and other tasks that arise Presenting studio tours to potential members Collaborating hand-in-hand with the coaching team to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive while achieving assigned personal sales goals Following up on prospects and other outreach calls to support studio growth Handling member’s concerns in a professional and objective manner Participating in studio marketing and outreach events Ensuring all areas of the studio are kept clean and organized Are you Qualified? High School Diploma or equivalent Experience working in a sales, retail or fitness environment (preferred) Experience in a customer-facing role (preferred) About Us The Orangetheory Fitness sales team is eager to motivate everyone who walks through the door, calls for more information, or expresses even the slightest interest in improving themselves. With over 1,500 studios and representation in 20+ countries- Orangetheory Fitness has become the trusted global leader of innovative heart rate-based interval training. If you have a passion for fitness, love to sell, and are motivated to spread More Life to our members and community, we would like to meet YOU! INDSA Compensation: $13.00 per hour Our Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives . When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Posted 1 week ago

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Customer Service Representative - State Farm Agent Team Member
Mike LivesayPiedmont, South Carolina
Responsive recruiter Replies within 24 hours Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation: $39,000.00 - $52,000.00 per year Do you want a career and not just a job? We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Mike Livesay - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Mike Livesay - State Farm Agent! About Our Agency We currently have 9 team members at our agency. We have 55 years of combined insurance experience in our office. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Senior Vice President's Club Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 2 weeks ago

S
Customer Service/Data Entry
S R InternationalPhoenix, Arizona
NEED ONLY LOCAL ARIZONA RESIDENTS AZDOT - Motor Vehicle Division (MVD) - Crash Record Customer Service Representative (Onsite) This posting will be closed on 5/23/2025 @ 3:00pm. Description This position will be primarily processing crash data submitted by law enforcement, ensuring accurate and timely data entry. Required Skills 1 Year of Data Entry Working in a Fast-Paced environment Compensation: $18.00 - $19.00 per hour About SR International INC. SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers. Who We Are We Are Leading IT Based Solution Providers Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter. Our Vision. Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students. Career At SR International At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
FastsignsTomball, Texas
Benefits: Bonus based on performance Competitive salary Paid time off Training & development FASTSIGNS #15902 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for team member just like you in the ever-changing Sign Industry. Join our Team in Tomball. Apply today! At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
FastsignsAurora, Colorado
Inside Customer Service Representative and Administration -- Signage, Graphics, and Printing -- Flexible hours or Part Time This industry is unique for many reasons, most importantly: 1. Crafting a custom product : You’re responsible for making an idea into a tangible reality; being able to see your idea go from a sketch to a finished sign on a wall or graphic on a window in your community brings a sense of accomplishment that is hard to find in another job. 2. Variety : Each project is custom and there is constantly something different to learn and build. There is opportunity for learning, development, and growth. 2. Our team : You will work with a close-knit group of people that works together and supports each other on every project. We are a small, locally owned business, and each of us is a positive, motivated person that enjoys problem solving and the challenges this industry presents every day. Our culture and collaborative team atmosphere are essential to everyone who works here. Everyone here has a sense of humor and values a fun, professional environment. Each of us takes pride in our work, in helping each other, and in helping our clients. About Us: We are a signage company, but first and foremost our focus is people, both our clients and each other. At its core, your job will be to help our team reach a solution that will best meet each clients’ needs. About You: A good fit for this job will enjoy new challenges and continually learning about new products and projects. If you have a positive mindset, are willing to be challenged, and are willing to learn and grow, you will be supported by everyone here and will be successful. What You’ll Be Doing: You will be responsible for sales activities within our store and will be the first point of contact for walk-in, email, and telephone customers. Your primary responsibilities are assisting customers with questions, providing quotes, placing orders, as well as following up with customers. You will manage several projects and new inquiries every day; it is a fast-paced environment where you often will be juggling several things at once. You will receive training and support, especially during the initial months while you get up to speed. Skills You’ll Need: Requires basic computer knowledge, including Microsoft Office and web browsers, and the ability to pick up new software quickly. Signage industry, large format or other printing experience is helpful, but not required. Able to efficiently manage multiple projects and tasks at the same time. Able to learn new things quickly and thrive on challenges. Able to work well under deadlines and pressure. Able to troubleshoot and solve problems. Must demonstrate strong communication and interpersonal skills. Must have a sense of humor; must be able to have fun while being professional. Key Attributes We Value: A positive mental attitude. Take pride and ownership in everything you do. A drive to improve and grow. Persistence and resilience. High personal and professional integrity. Organized and paying attention to detail. Creativity and problem solving. What’s In It For You: Competitive hourly pay, and bonuses based on monthly sales targets and customer satisfaction feedback. Paid vacation and holidays. Option for health insurance. Working on a team with dynamic and dedicated team members. Predictable and/or flexible work hours (between 8:30 to 5:00 Monday to Friday). Opportunity to grow within the business and take on as much responsibility as you would like and can fulfill at a high level. This position could transition to a salary + commission Outside Sales position for the right person. We take pride in the work we provide our clients. If you are a fit with us, you will enjoy new challenges and continually learning about new products and projects. If you value helping people, are positive, willing to be challenged, willing to learn and grow, you will be supported by everyone here and will be successful. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! We recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. Compensation: $17.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 2 weeks ago

Customer Service Rep-logo
Customer Service Rep
PestbanSuwanee, Georgia
Job Description: Looking for a place to GROW? At Peachtree Pest Control, we pride ourselves in offering the most effective and efficient pest control management solutions to residents and business owners of the Atlanta, Augusta, Fayetteville, Woodstock, Suwanee, Marietta, Hiram, South Carolina, and North Carolina areas at affordable prices. With over 47 years of experience in the industry, our team confidently delivers custom-tailored solutions that far exceed the industry norm. Regardless of the job size, or if you're getting residential or commercial help, we proudly put our name behind every job we do. We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together! #oneteamonegoal What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits! Health and Well-being: Blue Cross Blue Shield medical plan options Delta dental and vision insurance options Medical, Dental and Vision insurance effective 1st of the month following 30 days of employment Prescription drug program Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans New York Life supplemental insurance options available (effective 1st of the month following 60 days of employment) New York life employee assistance programs Financial Security: Competitive hourly compensation 401(k) Savings Plans Life insurance and short-term disability 100% company paid (with options to buy up) Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Full time, year-round employment Paid training Paid time off A peer-to-peer employee recognition program Opportunities for advancement Monday - Friday 8 am - 5 pm Compensation $16-$18/hr Position Overview: Our Service Representatives are responsible for providing exceptional service to our customers over the phone. Customer Service Representative Job Responsibilities: Manage a large volume of customer communications through incoming calls, emails and online. Answer approximately 75 - 100 in-bound phone calls per day. Use software system to research, route and process calls successfully. Respond to customer inquiries, answer questions, organize and schedule service appointments. Resolve service problems by clarifying the customer's complaint; determine the cause of the problem, select, and explain the best solution to solve the problem and expedite the correction or adjustment to ensure satisfactory resolution. Ensure all calls results are recorded, noted and the actions that were taken. Ability to sell start up services and explain service programs to current and potential customers. Renew current customers accounts. Maintain customer accounts by checking and recording account information in software. Set up, adjust, and terminate services in software. Organize and schedule new construction installations and closings. Receive customer payments. Upload and catalog documents, contracts, and service orders into customer accounts. Communicate with field services personnel, managers, and other department team members daily. Maintain open communication for a positive and effective work culture. General Qualifications Excellent phone interaction skills and active listening. Exceptional organizational skills, superb accuracy, and attention to detail. Outstanding verbal and written communication and interpersonal skills for interacting with customers, customer service and sales staff, Managers, Supervisors, and Team Leaders daily. Ability to collaborate with other departments to ensure customer satisfaction. Excellent keyboard and data entry skills. Strong problem-solving skills. Ability to learn customer service software. Positive out-going team player! Experience and Requirements Must be at least 18 years old. Must have High School diploma or equivalent. Must be able to type a minimum of 35 wpm. Proficient with Microsoft office Word, Outlook, and Excel. Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Short phone interview Interview in person Offer call Criminal background check & drug screening Official start date confirmed Welcome! EOE/M/F/Vet/Disabled Anticimex Inc is a Drug-Free Workplace Job Type: Full-time Salary: $16.00- $18.00 per hour Benefits: 401(k) 401(k) 100% matching up to 4% Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance License/Certification: Driver's License (Required) Work Location: Onsite If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
PLSCypress, Texas
This position is located at 20503 FM 529 Rd., Suite 400, Cypress, TX 77433 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
Benjamin Franklin PlumbingBentonville, Arkansas
Replies within 24 hours Benefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Paid time off Parental leave Job Posting: Customer Service Representative/Dispatcher - Benjamin Franklin Plumbing of NWA Position Title: CSR/Dispatcher Location: Northwest Arkansas (NWA) Employment Type: Full-Time Posted Date: March 10, 2025 About Benjamin Franklin Plumbing of NWA: At Benjamin Franklin Plumbing of NWA, we pride ourselves on delivering punctual, professional, and reliable plumbing services to our community. As a trusted name in the industry, we are committed to exceptional customer service and operational excellence. We are looking for a dedicated Customer Service Representative (CSR)/Dispatcher to join our team and help us continue to exceed our customers' expectations. Job Summary: The Customer Service Representative (CSR)/Dispatcher is the first point of contact for our valued customers and plays a critical role in ensuring smooth daily operations. This position is responsible for answering customer inquiries, scheduling service appointments, and dispatching efficiently. The ideal candidate is a team player with excellent communication skills, a customer-first mindset, and experience with ServiceTitan or other CRM software. Key Responsibilities: Answer incoming customer calls and emails promptly and professionally, addressing inquiries, and scheduling. Schedule and dispatch to customer locations, optimizing routes and ensuring timely arrivals. Utilize CRM software to manage service requests, track technician progress, and update customer records. Communicate effectively with customers and technicians to provide updates, confirm appointments, and ensure satisfaction. Maintain accurate records of customer interactions, service requests, and technician assignments in CRM Software. Collaborate with the team to ensure efficient workflow and support overall company goals. Perform administrative tasks as needed, such as, generating invoices, and updating customer information. Qualifications: Previous experience as a Customer Service Representative, Dispatcher, or similar role. Knowledge of ServiceTitan or other CRM software is strongly preferred. Excellent verbal and written communication skills with a focus on customer satisfaction. Understand dispatching for profit. Strong organizational and multitasking abilities, with attention to detail. Ability to work in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills. A positive, team-oriented attitude and a commitment to delivering exceptional service. High school diploma or equivalent required; additional education or certifications in customer service or dispatching are a plus. Preferred Skills: Experience in call taking, dispatching, or logistics. Familiarity with dispatching software and CRM systems. Ability to learn quickly and adapt to new technologies and processes. Bilingual is preferred. What We Offer: Competitive salary and benefits package tailored to your needs. Opportunities for growth and professional development within a supportive team environment. Training on ServiceTitan and other relevant tools for candidates with limited experience. A positive, collaborative workplace culture that values integrity and customer satisfaction. How to Apply: If you are passionate about delivering exceptional customer service and thrive in a dynamic, fast-paced environment, we want to hear from you! Please submit your resume and a brief cover letter with the subject line: "CSR/Dispatcher Application - Benjamin Franklin Plumbing NWA." Application Deadline: March 31, 2025 Benjamin Franklin Plumbing of NWA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $45,000.00 - $49,000.00 per year Join the Benjamin Franklin Plumbing Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path — We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

Posted 2 weeks ago

V
Customer Service Representative - E Prescribe - Sleep Therapy
VieMed CareersLafayette, Louisiana

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Job Description

Essential Duties and Responsibilities: 

  • Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect. 
  • Consistently demonstrates courtesy to all clients and co-workers on the job. 
  • Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of “hold”. 
  • Maintains strict confidentiality of the patient and client information. 
  • Demonstrates competence and knowledge in all work-related activities. 
  • Always act professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum. 
  • Displays ability to listen attentively and an eagerness to learn new skills. 
  •  Willingly seek additional work when assigned tasks are completed. 
  • Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform. 
  • Verifies all necessary patient data, equipment and qualifying documentation, primary and secondary insurance data, appropriate diagnosis codes, physician data and referral source data. 
  • Enter patient data into billing software, including all the above information as well as the appropriate salesperson designation and order process.   
  • Performs Insurance Verification and/or Pre-Authorization activities prior to deliveries. 
  • Inform patients of co-pay responsibilities and explanation of rental or purchase information for the equipment/supplies delivered, prior to delivery. 
  • Verifies charge accuracy (types of sale, and pricing). 
  • Performs other duties as assigned by Management. 

 

Minimum Qualifications:

  •  Minimum of high school diploma or equivalent. 
  • Requires competency in processing sleep therapy equipment orders and general DME knowledge. 

 

Preferred Knowledge, Skills and Abilities: 

  •  Must have good interpersonal relationship skills in working with superiors, referral sources, physicians and office staff, co-workers, and outside vendors. 
  • Must exhibit strong problem-solving skills, verbal and written communication skills, speaking to patients and physicians’ offices frequently. 
  •  Must be able to plan and organize work for effectiveness and efficiency. 
  • Must be able to effectively respond to change of work assignment, multi-tasking, and frequent interruptions. 
  • Must demonstrate a consistently high degree of accuracy in the accomplishment of daily activities and adherence to company policies and procedures. 
  •  Ability to utilize software solutions for data entry and analysis in addition to proficiency in Microsoft Office.

 

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

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