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Customer Service Representative-logo
Customer Service Representative
encompasKansas City, MO
encompas, a Preferred Haworth dealership headquartered in Kansas City with additional offices in Wichita and Omaha, specializes in providing innovative workplace furniture solutions tailored for companies of all sizes. Renowned for our commitment to excellence, we have been honored with several prestigious awards, including Haworth’s Best in Class dealership award every year since the program’s inception, a distinction achieved by only three dealerships nationwide. Furthermore, we have been recognized as one of Kansas City’s Top Ten Small Business of the Year and hold a national certification as a Women’s Business Enterprise from the Women’s Business Enterprise National Council (WBENC). Our dedication to fostering successful partnerships within the architecture and design industry underscores our reputation as a leader in workplace solutions. We are currently seeking a motivated Customer Service Representative to join our dynamic team. This role is essential in helping us maintain our outstanding service levels while contributing to our ongoing success within the highly competitive furniture industry. If you are passionate about customer service and looking to be part of a respected organization, we would love to hear from you! Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner. Assist customers with product selection, ensuring that their needs are met effectively. Process orders, returns, and exchanges following company protocols and procedures. Maintain accurate records of customer interactions and transactions in the CRM system. Collaborate with sales and operations teams to ensure a seamless customer experience. Stay informed about product knowledge and industry trends to provide informed recommendations to customers. Handle customer complaints professionally while striving for effective resolutions. Requirements High school diploma or equivalent; a degree in business or related field is a plus. Minimum of 2 years of experience in customer service or related roles. Strong communication and interpersonal skills, with a focus on building customer relationships. Proficient in Microsoft Office Suite and comfortable using CRM software. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Attention to detail and strong problem-solving skills. A proactive attitude, demonstrating a willingness to go above and beyond for customers. Benefits Individual Retirement Account HSA Eligible Health Insurance Vision Insurance Dental Insurance Life Insurance Long Term Disability Supplemental Insurance (Short Term Disability, Pet, Hospital Indemnity, Critical Illness, Accident) Paid Time Off + Paid Holidays

Posted 4 days ago

Customer Service Rep - Digital First Publishing Co - Arizona-logo
Customer Service Rep - Digital First Publishing Co - Arizona
FlatWorldFlagstaff, AZ
We are FlatWorld and we are disrupting the Higher Education textbook industry. About the company Our mission is to bring textbook prices back down to earth. College faculty and students are our customers. We make their lives easier by ensuring that students have access to our high-quality, digital-first textbooks, at prices they can afford.  Adoption of FlatWorld’s affordable, high-quality digital-first textbooks and the online Homework system has grown tremendously: we have been the fastest growing publisher in our market for the past five years. We're looking for motivated individuals to join our Customer Service team and help support our continued growth. About the Role We are looking for a Customer Service Representative to join our team and play a key role in delivering exceptional service to our customers. As the first point of contact for faculty, students, and bookstores, you will help resolve inquiries, process orders, and ensure a seamless experience with our products. You’ll also collaborate with internal teams to provide valuable customer insights and contribute to our mission of making customer service a brand differentiator. Responsibilities  Provide clear, timely, and professional support via live chat, email, and phone Troubleshoot and resolve customer Tier-1 issues by diagnosing problems, offering solutions, and following up to ensure resolution Process bookstore orders, registrations and maintain open communication with bookstore managers to facilitate smooth transactions. Support and retain existing customers by delivering outstanding service to faculty, students, and bookstores Identify and escalate customer trends, feedback, and recurring issues to the appropriate teams Follow company guidelines, communication procedures, and policies Take initiative in contributing to process improvements and customer experience enhancements Off-hours urgent faculty support Perform other duties as assigned Requirements This is a remote (work from home) position, requiring a stable and secure Internet connection and the ability to work independently At least 1-2 years Tier-1 Customer Support experience Quick thinker and resourceful  The role involves working at a computer for extended periods Reasonable accommodations can be made for individuals with disabilities Benefits 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Work from home

Posted 5 days ago

Customer Service Representative-Non Bilingual-logo
Customer Service Representative-Non Bilingual
TechOp Solutions InternationalWashington, DC
Advance your career with a Small Business supporting a federal client working on-site in downtown Washington, D.C. This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes salary and competitive benefits. Our team of talented CSR professionals provide support to a 24/7 operational information call center that is open 355 days a year to facilitate travel and effectively process enrollment inquiries. Successful applicants will be energetic, patient, and tech savvy, able to navigate contact center systems and standard office software. We are seeking efficient, effective communicators who pride themselves on daily achievements. Candidates should be able to navigate challenging customer interactions with professionalism and empathy, effectively deescalating situations to reach positive resolutions while maintaining service standards. Responsibilities • Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. • Provide and respond to live contacts in order to give the appropriate response from provided responses and materials. • Assist in identifying multiple questions/concerns/inquiries in email and respond using Government-approved response template language. • Input correct information into the Customer Database, including use of correct grammar and spelling, accurate selection of all appropriate contact subject categories and a maximum of 5 resolutions, and addition of any notes or comments pertinent to the contact and/or contact record. • Provide and transfer any reportable communication to the appropriate department. • Answer customers questions; make referrals: help clarify policies and procedures. • Provide general travel assistance information. • Provide information for filing claims with DHS. • Other duties as assigned Requirements • This position requires US Citizenship. • Must be able to meet all security eligibility requirements • Bachelor of Arts or Science from accredited college or university required • 2 years of customer service experience required Additional Skills Ability to maneuver and use web-based applications; possess excellent verbal and vocal skills, exceptional writing skills and technical acumen. Applicants selected will be subject to a background investigation and need to meet security eligibility requirements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TechOp, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The wage range for this role, including health and welfare benefits, is approximately $47,500-$54,000.

Posted 3 days ago

Online Support / Customer Service Assistant-logo
Online Support / Customer Service Assistant
Olico GroupHouston, TX
Olico is hiring an Online Support / Customer Service Assistant based in Houston. Remote work, part-time schedule. Hourly pay: $28. Help us deliver fast and friendly support to our customers from the comfort of your home. Duties Answer customer messages Assist with basic inquiries Track orders and updates Resolve minor issues Record interactions Escalate complex cases Requirements Strong communication skills Basic computer knowledge Attention to detail Customer-focused mindset Self-motivated and reliable Good written English Benefits Work from home Flexible part-time hours Weekly pay at $28/hour Paid virtual training Friendly team environment Career growth options Apply now and join Olico’s remote support team in Houston. Start your flexible online job today!

Posted 30+ days ago

Customer Service & Sales Associate (AT&T)-logo
Customer Service & Sales Associate (AT&T)
DSI SystemsJuneau, AK
Join Our Dynamic Sales Team! About DSI: DSI has over 40 years of sales enablement and customized business solution experience. We provide enhanced value that delivers results for our clients and partners through sales management, marketing assistance, event management scheduling, immersive training, and proprietary software solutions. We're on the lookout for passionate individuals eager to make their mark in customer service and sales. About the Job: Are you passionate about helping others and ready to take your career in sales and customer service to the next level? Join our retail team and be the face of innovation, connection, and customer care. Our expanding company is seeking dedicated professionals to join our team. This is a prime opportunity for ambitious individuals to gain valuable experience and grow their careers. Location: Juneau, AK Your Responsibilities: Deliver an exceptional in-store experience by assisting customers with their wireless and entertainment needs Educate customers on the latest AT&T products, plans, and promotions Build strong relationships and provide personalized solutions to meet each customer’s needs Handle customer concerns with professionalism and positivity Engage potential clients and present our products and services Work collaboratively to meet and exceed sales objectives What We Seek: Passionate and enthusiastic individuals with a love helping customers Strong relationship-building abilities and excellent interpersonal skills Adaptable professionals who thrive in a fast-paced work environment Self- starters who excel in an autonomous environment Requirements High School Diploma/GED (Required) 1 year of customer service and/or sales experience (Preferred) Must be at least 18 years old and legally authorized to work in the United States Our Offerings: Competitive hourly pay with commission opportunities Full-time employment A supportive and fun team culture Rapid advancement opportunities Extensive training Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! Equal Opportunity Employer: We are dedicated to creating a diverse and inclusive workplace where all individuals are respected and valued. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or any other protected status. Join us and elevate your sales career to new heights!

Posted 30+ days ago

Customer Service Representative/Philadelphia (Spanish speaker), Full-Time-logo
Customer Service Representative/Philadelphia (Spanish speaker), Full-Time
WHIZZPhiladelphia, PA
Customer Service Representative Position : Customer Service Representative Location : On-site, Philadelphia Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $18 to $20 per hour , but you'll also have the chance to earn performance-based quarterly bonuses . At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story! Why Choose Whizz: Competitive Salary: Earn between $18 - $20 per hour, based on your skills and experience. Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter. Salary Growth Potential: Show your commitment and watch your salary grow. Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months. Responsibilities: Advise current and prospective customers. Communicate effectively with customers in person. Explain bike features and functions to customers. Assist customers in choosing a bicycle model, battery type, accessories and services. Manage customer onboarding and payments. Maintain document flow related to sales transactions. Working with current clients, including inspecting bikes and issuing fines. Managing client accounts and requests in the ERP system, specialized automation tools (such as chatbots), and other software and applications used by the company. Prepare and submit necessary reports related to sales, inventory, and store operations. Adhere to the organization of the store to maintain a welcoming environment. Track inventory levels and ensure accurate stock levels. Coordinate stock transfer and fulfillment as needed. Assist with store opening and store closing duties, as required. Perform general office and administrative tasks. Perform other duties as assigned by the direct supervisor to support store operations and ensure smooth workflow. Be flexible and available to work shifts across Monday through Sunday, as scheduled. Requirements Exceptional written and verbal communication skills. Ability to build rapport and effectively engage with diverse personalities. Proficiency in Microsoft Office and Google Sheets, with a strong command of productivity tools. Outstanding multitasking capabilities, ensuring efficiency in a dynamic environment. Flexibility and availability to work on both weekdays and weekends. Fluency in Spanish is mandatory. Benefits Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays. Training Provided: We believe in empowering you to reach new heights. Commute on Us: Make your daily journey smoother and cost-effective. 401(k) Retirement Plan: Invest in your future. Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour Shifts: Balance work and life seamlessly. Competitive Salary: $18- $20 per hour.

Posted 4 days ago

Customer Service Representative-logo
Customer Service Representative
Chevron StationsDaly City, California
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1779 Station Address : 892 John Daly Blvd, Daly City CA, 94015 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $21.00 - $22.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 2 weeks ago

Retail Customer Service-logo
Retail Customer Service
EZCORPMargate, Florida
Address: 2001 N State Road Margate, Florida 33063 Brand: Value Pawn & Jewelry Pay range is based on experience from $13.50 per hour to $15.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Amherst Automotive DBA Premier Toyota of AmherstAmherst, Ohio
JOB SUMMARY Premier Toyota of Amherst is looking for a full-time, customer service-oriented individual to join our team as a Customer Service Representative. This position requires a driven, positive, and knowledgeable person and includes base pay and excellent benefits. The ideal candidate should be able to provide a high level of expertise in customer service, have a friendly and professional attitude, and be able to manage multiple customer requests in a fast-paced environment. COMPENSATION & BENEFITS This position offers a competitive hourly rate of $14 to $17 per hour and is paid on a weekly basis. Benefits include medical/vision/dental insurance, paid vacation, sick days, and holiday pay. RESPONSIBILITIES • Handle customer inquiries, both in-person and over the phone • Maintain accurate customer records and update customer information • Troubleshoot customer issues and provide appropriate solutions • Assist customers with product selections and recommend features they may want to consider • Provide product and services information • Respond to customer inquiries and resolve customer complaints in a timely manner • Follow up with customers after sales to ensure customer satisfaction • Follow company policies and procedures and adhere to safety standards REQUIREMENTS • High school diploma or equivalent • 1+ year of customer service experience, preferably in an automotive or retail environment • Exceptional customer service skills and the ability to communicate effectively • Ability to multi-task and stay organized in a fast-paced environment • Ability to use basic office equipment and technology • Basic knowledge of automotive products or willingness to learn EEOC STATEMENT Premier Toyota of Amherst is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender expression, sexual orientation, national origin, disability, age, or veteran status.

Posted 2 days ago

Night Customer Service Representative-logo
Night Customer Service Representative
PLSLos Angeles, California
This position is located at 123 E. Vernon, Los Angles, CA 90011 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to sit and/or stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment California Pay Band $17.28 - $18.63 USD

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashCicero, New York
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 – $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Customer Service Manager-logo
Customer Service Manager
Five BelowApple Valley, Minnesota
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted today

Product/Customer Service Technician-logo
Product/Customer Service Technician
LeidosOklahoma City, Oklahoma
The NISC IV group at Leidos currently has an opening for a Product/Customer Service Technician to work in our Oklahoma City, OK office. This is an exciting opportunity to use your experience helping the FAA Asset and Purchase Management group support all aspects of printer administration, which would include a large portion of customer service. Must be able to obtain a Public Trust Security Clearance Suitability (To be eligible for Public Trust Security Clearance, one must be either a U.S. Citizen OR a U.S. Permanent Resident/Green Card holder who has resided in the U.S.A for the past 3 years. All new hires must pass a drug test prior to starting with Leidos. Primary Responsibilities : The successful candidate must provide Technical Support expertise to the Asset and Purchase Management Group. They must maintain support of assets within the customer support area. Support must include all aspects of research, customer communications, asset tracking, vendor communications, and reporting at the Mike Monroney Aeronautical Center (MMAC). Specifically, they must: Research assets using multiple tools. Send communication to organizational primaries regarding unsupported assets. Gather point of contact (POC) information, shipping information, and cost center code(s). Create Service Now request(s) on behalf of the customer/requestor for tracking and accountability. Communicate disposal procedures in an accepted medium, generally, email. Create ServiceNow tickets for AIT support as needed. Monitor delivery and installation of assets to customers. Report any issues or problems in an accepted reporting medium. Communicate with assigned users for asset information clarification. Identify corrective actions required in the property system and, if possible, resolve the issue or escalate to the proper authority. Basic Qualifications: A bachelor’s degree and at least 2 years of prior experience. Additional years of experience may be considered in lieu of a degree. 2-5 years of supporting a computer/printer/network technical work environment. Preferred Qualifications: Previous FAA experience. Original Posting: June 11, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $57,850.00 - $104,575.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Posted today

Customer Service Representative/Inside Sales Representative-logo
Customer Service Representative/Inside Sales Representative
Goodman ManufacturingLong Beach, CA
May include: Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products Provide excellent customer service includes product/order information, sales, warranties and returns Recommend alternate products based on cost, availability or specifications as needed Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments Generate new and repeat sales by providing product and technical information in a timely manner Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe Maintain records and prepare reports on sales activities Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible Understand and follow work instructions, operating procedures and company policies Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift Perform additional projects as assigned Nature and Scope : Works within knowledge Knowledge & Skills: Knowledge of HVAC equipment / products is preferred General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Developing rapport and effective listening skills Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. Effective organizational skills and time management skills including ability to prioritize and multi-task. High level of attention to detail and accuracy and compliance oriented. Ability to establish positive working relationships with internal and external customers and employees. Ability to apply good judgement and strong work ethics and integrity on the job and results driven. Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner Ability to understand and follow procedures, work instructions and company policies Experience 3 - 6 years of progressive sales & customer service experience 3+ years in the HVAC industry Education: High School diploma or GED equivalent, some college preferred HVAC training a plus Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% Pay Range : $20.03 - $25.01 hourly Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Posted 2 weeks ago

Customer Service Clerk Cosentino's Price Chopper #405 120 E. 19Th St-logo
Customer Service Clerk Cosentino's Price Chopper #405 120 E. 19Th St
Cosentino's Food StoresOttawa, KS
Customer Service Clerk Position Objective: To assist customers in their shopping experience by providing customers with the most efficient, most courteous customer service possible. Reporting Structure: This position formally reports to the Office Manager. Status: This is a non-exempt position. Knowledge The following is a list of any certifications, formal education, or training requirements for this position. Essential Knowledge A liquor license must be obtained prior to the first day of work (If applicable). Completion of ongoing training and development as listed on the Cosentino's Learning Plan. Non-Essential Knowledge A high school diploma or equivalent is preferred. Skills The following is a list of the basic skill requirements for this position. Essential Job Functions Know and implement the Casentino Customer Service Standards. Ensure team members have information they need to effectively perform in their roles (i.e., policy or procedure changes, new merchandise information, sale information, etc.). Be knowledgeable about the products in the department and the store in order to accurately and courteously answer customer questions. Able to operate, clean and maintain all equipment safely and competently. Meet or exceed productivity standards to produce desired team and individual results. Ensure the front end is always clean and displays a professional overall appearance for customers. Efficiently and courteously handle all returns, exchanges and price adjustments. Able to monitor front end activity and recognize when adjustments should be made to accommodate customer needs. Quickly and courteously intervenes when a cashier requests assistance with a customer transaction. Act in a cashier role as needed to ensure a friendly, convenient customer experience. Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team. Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store. Know and comply with all governmental regulations regarding weights and measures, alcohol and tobacco sales, and government food assistance programs. Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions. Demonstrates the basic math and reading skills required for the position. Non-Essential Job Functions Know and promote ads and specials to increase store sales and profits. Under Office Manager's direction, navigate easily within the Kronos system to submit reports and information in a timely manner, and works effectively with the Accounting Team when necessary. Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary. Physical Abilities The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty. Essential Abilities Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 10 lbs. Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces. Occasionally lifting and carrying up to 50 lbs., to a height of 34 inches. Bending and squatting, at times all the way to floor level. Non-Essential Abilities Climbing a ladder, possibly up to 5ft.

Posted 2 days ago

Customer Service Associate-logo
Customer Service Associate
Ollie'S Bargain OutletBristol, PA
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the "good stuff cheap" mindset. BE COMMITTED- Operate with grit, passion, tenacity, and action. BE GROWING- How do we get better every day? BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: 20% employee discount Flexible Schedule Strong field sales career growth & talent development culture for top performers. The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates. Assist with receiving the truck, pricing items, merchandising product, and recovering the store. Communicate customer needs to Team Leaders when necessary. Maintain the store appearance and complete any additional responsibilities and/or duties as assigned Qualifications: High School diploma or equivalent preferred 6 months of prior retail experience preferred Ability to work evenings, weekends, and holidays on a regular basis A positive attitude and team player who wants to engage and serve customers Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Posted 1 day ago

Customer Service Representative Nights And Weekend-logo
Customer Service Representative Nights And Weekend
Planet Fitness Inc.Des Moines, IA
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $11.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
U-HaulKennesaw, GA
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Planet Fitness Inc.Des Moines, IA
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Group Employee Benefit Lines Customer Service Agent, 1St Source Insurance, Merrillville, IN-logo
Group Employee Benefit Lines Customer Service Agent, 1St Source Insurance, Merrillville, IN
1st Source BankMerrillville, IN
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts. Provides support for producers to facilitate the growth of new business and to retain existing clients. ESSENTIAL REQUIREMENTS Provides daily customer service to existing customers, documenting all communications into the agency management system. Processes and follows up on insurance claims. Provides information or documentation as requested to insurance carriers. Maintains accurate records and files data. Discusses insurance needs with customers and advises customers on proper products to meet their particular needs. Reviews existing accounts and suggests additional coverages. Negotiates renewal premiums. Services existing clients with day-to-day needs necessary for their insurance program. Supports producers by assisting them with preparing proposals and renewal presentations and servicing clients. Must maintain a Life and Health license in good standing as required with the IN Department of Insurance (once obtained). Must have valid driver's license. Regular and predictable attendance is an essential requirement of the position. Completes all compliance training related to the position. Understands all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) to five (5) years' experience preferred. Previous customer service experience preferred. Knowledge of agency management and carrier rating systems. Good communication skills - written, verbal and listening. Good communication skills. Good PC skills--proficiency in Microsoft Word and Excel essential. Ability to work independently to achieve sales goals. Attention to detail. EDUCATION Bachelor's Degree preferred, Benefits or HR background strongly desired. LICENSES Insurance designation started; Indiana Life & Health license preferred. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Posted 1 week ago

encompas logo
Customer Service Representative
encompasKansas City, MO
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Job Description

encompas, a Preferred Haworth dealership headquartered in Kansas City with additional offices in Wichita and Omaha, specializes in providing innovative workplace furniture solutions tailored for companies of all sizes. Renowned for our commitment to excellence, we have been honored with several prestigious awards, including Haworth’s Best in Class dealership award every year since the program’s inception, a distinction achieved by only three dealerships nationwide. Furthermore, we have been recognized as one of Kansas City’s Top Ten Small Business of the Year and hold a national certification as a Women’s Business Enterprise from the Women’s Business Enterprise National Council (WBENC). Our dedication to fostering successful partnerships within the architecture and design industry underscores our reputation as a leader in workplace solutions. We are currently seeking a motivated Customer Service Representative to join our dynamic team. This role is essential in helping us maintain our outstanding service levels while contributing to our ongoing success within the highly competitive furniture industry. If you are passionate about customer service and looking to be part of a respected organization, we would love to hear from you!


Responsibilities

  • Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Assist customers with product selection, ensuring that their needs are met effectively.
  • Process orders, returns, and exchanges following company protocols and procedures.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with sales and operations teams to ensure a seamless customer experience.
  • Stay informed about product knowledge and industry trends to provide informed recommendations to customers.
  • Handle customer complaints professionally while striving for effective resolutions.

Requirements

  • High school diploma or equivalent; a degree in business or related field is a plus.
  • Minimum of 2 years of experience in customer service or related roles.
  • Strong communication and interpersonal skills, with a focus on building customer relationships.
  • Proficient in Microsoft Office Suite and comfortable using CRM software.
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  • Attention to detail and strong problem-solving skills.
  • A proactive attitude, demonstrating a willingness to go above and beyond for customers.

Benefits

  • Individual Retirement Account
  • HSA Eligible Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Long Term Disability
  • Supplemental Insurance (Short Term Disability, Pet, Hospital Indemnity, Critical Illness, Accident)
  • Paid Time Off + Paid Holidays