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Customer Service Representative
Dead River CompanyWoodstock, Vermont
Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and FIND YOUR FUTURE! Ideal Candidate will: Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands the importance of listening and being empathetic Be able to work and grow in a fast-paced work environment Be willing to learn new skills and ability to adjust to changes quickly Be open to feedback to support your performance and development Have solid computer and multi-tasking skills Have Flexibility to work Saturdays during the heating season Competitive Compensation and Industry Leading Benefits- Paid weekly! Health Insurance – Premiums as low as $5 for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term Disability 401(k) plan with company match Paid time off and paid holidays Tuition assistance for employees and scholarships available for employees’ children Discounts on our products and services Opportunities for growth throughout our footprint at Several Locations in MA, ME, NH, NY, and VT! Pay from $18 - $22 per hour based on individual skillset and experience

Posted 2 days ago

Customer Service Representative-logo
Customer Service Representative
Benjamin Franklin PlumbingBentonville, Arkansas
Replies within 24 hours Benefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Paid time off Parental leave Job Posting: Customer Service Representative/Dispatcher - Benjamin Franklin Plumbing of NWA Position Title: CSR/Dispatcher Location: Northwest Arkansas (NWA) Employment Type: Full-Time Posted Date: March 10, 2025 About Benjamin Franklin Plumbing of NWA: At Benjamin Franklin Plumbing of NWA, we pride ourselves on delivering punctual, professional, and reliable plumbing services to our community. As a trusted name in the industry, we are committed to exceptional customer service and operational excellence. We are looking for a dedicated Customer Service Representative (CSR)/Dispatcher to join our team and help us continue to exceed our customers' expectations. Job Summary: The Customer Service Representative (CSR)/Dispatcher is the first point of contact for our valued customers and plays a critical role in ensuring smooth daily operations. This position is responsible for answering customer inquiries, scheduling service appointments, and dispatching efficiently. The ideal candidate is a team player with excellent communication skills, a customer-first mindset, and experience with ServiceTitan or other CRM software. Key Responsibilities: Answer incoming customer calls and emails promptly and professionally, addressing inquiries, and scheduling. Schedule and dispatch to customer locations, optimizing routes and ensuring timely arrivals. Utilize CRM software to manage service requests, track technician progress, and update customer records. Communicate effectively with customers and technicians to provide updates, confirm appointments, and ensure satisfaction. Maintain accurate records of customer interactions, service requests, and technician assignments in CRM Software. Collaborate with the team to ensure efficient workflow and support overall company goals. Perform administrative tasks as needed, such as, generating invoices, and updating customer information. Qualifications: Previous experience as a Customer Service Representative, Dispatcher, or similar role. Knowledge of ServiceTitan or other CRM software is strongly preferred. Excellent verbal and written communication skills with a focus on customer satisfaction. Understand dispatching for profit. Strong organizational and multitasking abilities, with attention to detail. Ability to work in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills. A positive, team-oriented attitude and a commitment to delivering exceptional service. High school diploma or equivalent required; additional education or certifications in customer service or dispatching are a plus. Preferred Skills: Experience in call taking, dispatching, or logistics. Familiarity with dispatching software and CRM systems. Ability to learn quickly and adapt to new technologies and processes. Bilingual is preferred. What We Offer: Competitive salary and benefits package tailored to your needs. Opportunities for growth and professional development within a supportive team environment. Training on ServiceTitan and other relevant tools for candidates with limited experience. A positive, collaborative workplace culture that values integrity and customer satisfaction. How to Apply: If you are passionate about delivering exceptional customer service and thrive in a dynamic, fast-paced environment, we want to hear from you! Please submit your resume and a brief cover letter with the subject line: "CSR/Dispatcher Application - Benjamin Franklin Plumbing NWA." Application Deadline: March 31, 2025 Benjamin Franklin Plumbing of NWA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $45,000.00 - $49,000.00 per year Join the Benjamin Franklin Plumbing Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path — We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

Posted 2 weeks ago

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Retail Customer Service
EZCORPGainesville, Texas
Address: 741 N. Grand Gainesville, Texas 76240 Brand: EZPawn We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 1 week ago

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Customer Service Representative
PIP, Indianapolis, IN2Indianapolis, Indiana
Benefits: 401(k) matching Company parties Dental insurance Employee discounts Health insurance Paid time off Vision insurance Benefits/Perks: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment 401K with match Health and Dental Insurance optional Company Overview: A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the PIP, Indianapolis, IN2 is looking for an experienced Customer Service Representative . We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer. This is where our Customer Service Team comes in! Job Summary: Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction. Responsibility Overview: Provide service to customers in our office, over the telephone, and by email. Help the customer by identifying their requirements and providing the services and products that best meet their needs. Show expertise by communicating with the customer about our products, services, and capabilities. Ensure that all their requirements are met for their unique projects. Skills we are looking for: A positive, very detailed oriented people pleaser A willingness to be proactive and take action Excellent communication skills (verbal & written) Strong computer skills Team player that can work with others to deliver a project on time Skills desired, but not required: Previous experience in business to business Printing and signage experience Understanding of direct mail and automated marketing Experience with PrintSmith or PrintersPlan Compensation: $18.00 - $20.00 per hour We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA. With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At PIP you can make a difference.

Posted 2 weeks ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteCasa Grande, Arizona
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 6 days ago

Customer Service Representative-logo
Customer Service Representative
Planet FitnessCoon Rapids, Minnesota
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSIndianapolis, Indiana
This job is located at 3801 E. Washington, Indianapolis, IN 46201 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 3 weeks ago

Customer Service/Account Manager-logo
Customer Service/Account Manager
Blank's Insurance AgencyOlney, Illinois
Responsive recruiter Benefits: 401(k) matching Bonus based on performance Competitive salary Paid time off A Customer Service/Account Manager at Blank’s Insurance Agency, LLC is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members and participate in formal and informal meetings as needed. Qualifications Be positive, people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Hold or be able to obtain the insurance license required by the State of Illinois Comparable Office experience or A Bachelor’s Degree Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle situations with customers and solve problems without direct supervision. Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay & Benefits Package Family Friendly Environment with PTO and generous holiday schedule Professional Development Job Stability in a growing industry Compensation: $18.00 - $21.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

Posted 1 week ago

Customer Service Coordinator-logo
Customer Service Coordinator
Glen-GeryShoemakersville, Pennsylvania
About the Company Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited (“The Group”) is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $3.5 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia and has a significant presence in the USA. Founded in 1890, Glen-Gery Corporation is one of the nation’s largest brick manufacturers and operates eight brick manufacturing facilities. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 900 employees, operates across 40 locations, including 8 brick plants, 26 masonry supply center/retail locations, and 3 Design Studios. Responsibilities for the Customer Service Coordinator include the interaction between sales, warehouse, plant management, Distributors, and other customers for product information, availability, orders, samples, inventory control, and complaint resolution. Must have a good knowledge of products and inventories to ensure timely and accurate responses to internal and external customer inquiries. Provide product availability, pricing and technical information as required Process orders, order changes, sample requests and shipment releases Prepare forecast and analysis as required Prepare bill of lading documents for outgoing shipments, calculate allowable weight to load on trucks, run shipping related reports Participate in stock takes and inventory management Provide solutions to product complaints Prepare purchase orders and maintain minimum stock requirements Back up other customer service/dispatcher team members REQUIRED SKILLS/ABILITIES : Excellent communication, interpersonal and negotiating skills Good organizational, analytical and computer skills Ability to be a team player Strong problem solving/conflict resolution skills Knowledge of business principles, customer service, accounting, marketing, manufacturing processes & materials, inventory control, quality assurance Ability to support a team environment, company policies, procedures, continuous improvement Hands on experience working in a busy atmosphere and multitasking Data entry, math, and computer skills including MS Word and Excel QUALIFICATIONS: Minimum 2 years customer service experience, preferably in a manufacturing environment This job description is not intended to be all-inclusive and as such, the employee will be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.

Posted 1 week ago

Automotive Customer Service Specialist-logo
Automotive Customer Service Specialist
Grease MonkeyGreenville, South Carolina
Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position. Essential Duties and Responsibilities Provide Exceptional Customer Service Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries. Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees. Remind customers to submit feedback about their visit. Thank all departing customers, remind them to return. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Process all payments using the computer system and credit card machine. Perform courtesy work when needed. Assist manager in resolving customer complaints. Maintain Customer Waiting Area Make coffee; keep fresh coffee available at all times. Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day. Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers. Maintain Front Office Area Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager). Stock Service Order Tickets. Input vendor shipments on computer Other Duties and Responsibilities Place customer quality assurance calls, write customer thank you notes. General center maintenance and cleaning duties. Attend crew meetings as required. Run errands and perform other duties as assigned by a Supervisor. Job Qualifications Excellent customer service skills Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills Attention to detail and accuracy Previous customer service and general office experience necessary Working Conditions Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Compensation: $750.00 per week Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Posted 2 weeks ago

D
Customer Service Representative
Drns CorpBrooklyn, New York
We are looking for an experienced and motivated Customer Service Representative to join our team. The Customer Service Representative will play a crucial role in ensuring customer satisfaction and support the sales process. The successful candidate will be responsible for answering customer inquiries, processing orders, and providing information about our products and services. Responsibilities: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner. Process customer orders accurately and efficiently, ensuring timely delivery and following up with customers to ensure satisfaction. Provide product and service information to customers, including information about custom designs, pricing, and lead times. Maintain accurate records of customer interactions and transactions. Address customer concerns and resolve complaints in a prompt and effective manner. Collaborate with other departments, including Sales, Production, and Shipping, to ensure customer orders are fulfilled correctly and on time. Continuously strive to improve the customer experience and identify opportunities to enhance our products and services. Requirements: Proven experience as a customer service representative, or a similar customer-facing role. Strong communication and interpersonal skills. Excellent problem-solving and conflict resolution skills. Ability to work independently and as part of a team. Knowledge of screen printing and/or the custom apparel industry is a plus. Proficiency in Microsoft Office and experience with customer service software. If you are passionate about providing outstanding customer service and are looking for a dynamic and challenging role, please apply today! Compensation: $16.00 - $22.00 per hour Technology Our history and experience don’t limit us. They motivate us to always move forward. Using the latest printing & embroidery technology for the top-notch products you are looking for and the web technology to streamline the distribution and fulfillment process that saves your time and hassle, we are capable of printing & shipping over 24,000 items a day, which most competitors just cannot compare. Dedication Extreme quality requirement? Tight deadline? We make the impossible happen. Our graphic designers, manufacture workers, quality assurance inspectors, and shipping dispatchers work together with passion, dedication, and intense attention to detail to serve our customers. At Direct Promotions, no job is too small and no request is too difficult. Let us know what we can do to make you happy.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSPhoenix, Arizona
This job is located at 7450 W. Thomas Rd., Phoenix, AZ 85033 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
One Hour Heating & Air ConditioningKingman, Arizona
Benefits: 401(k) 401(k) matching Company parties Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 👋Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here! We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands. One Hour Air Conditioning & Heating 📍DFW, TX 📍Mohave County, AZ 📍Prescott, AZ 📍Phoenix, AZ Benjamin Franklin Plumbing 📍Mohave County, AZ 📍Prescott, AZ 📍Las Vegas, NV Buffalo Electric 📍DFW, TX 📢If you are a Customer Service Representative with experience or an aspiring CSR, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team! Responsibilities: 🔥BOOK every possible lead 🔥Manage large amounts of incoming phone calls, along with outbounding 🔥Build value, trust and a sustainable relationship with our clients 🔥Provide accurate, valid and complete information 🔥Handle customer complaints, provide appropriate solutions, follow up to ensure resolution 🔥Make your interaction with our clients the best part of their day 🔥Meet or exceed set standard KPI's Apply if: ✔️You love helping people and can easily express empathy ✔️Willing to learn our Hufsey Home Services customer service way ✔️You are an excellent communicator ✔️You have great attention to detail ✔️Self-motivated and customer focused ✔️Uncapped earning potential excites you You Shouldn’t Apply If: 🚫You don't like talking to people - Tone matters! 🚫You feel overwhelmed in a fast paced environment 🚫Being organized is a struggle 🚫You don't believe communication is key 🚫You are not likely to follow what you were taught and apply it with enthusiasm 🚫You lack patience Basic Requirements: 🎯Treat others the way you want to be treated 🎯Be a TEAM player - we win and lose as a team 🎯Strong written and verbal communication skills 🎯Strong active listening & phone handling skills 🎯Professional appearance 🎯Ability to multi-task, prioritize, and manage time effectively 🎯Comfortable with computer systems and software 🎯Various shifts available: we are open 24/7 Interview Process: Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you! 🔹After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes. 🤝We can't wait to meet you! Compensation: $14.70 - $24.00 per hour Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path — We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate.

Posted 5 days ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteKennewick, Washington
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSHouston, Texas
PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 3 weeks ago

Inside Sales / Customer Service-logo
Inside Sales / Customer Service
FastsignsDublin, Ohio
Benefits: 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Training & development FASTSIGNS of Dublin is hiring for a Inside Sales Representative to join our Google 5-star team! We are looking for someone to join our energetic inside sales and service team. If you're tired of monotonous office work, feeling unappreciated, or being stuck in a mindless routine - we've got a role that offers variety and challenge. You'll be working in a vibrant environment, assisting customers, crafting outstanding signage solutions, and coordinating projects. One moment you'll be assisting with creative design ideas, and the next you'll be closing an order or managing order details. We can teach you the nuances of our products and services. What we can’t teach is being enthusiastic, customer-focused, or a team player - so bring those with you. Benefits/Perks: Regular working hours M-F 8:30 AM - 5:00 PM Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Inside Sales Rep will: Be the initial contact with current and prospective customers in our FASTSIGNS Center through email, telephone, and in-person. Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. Enjoy being involved in team meetings, execute business and marketing plans and be intimately involved in the success of our FASTSIGNS Center. Direct interaction with customers, working to solve their problems. You get to sell a tangible product, fabricated at our production facility, and put it in the customer’s hands yourself and then receive appreciation and gratitude for saving the day. Build long-lasting relationships by turning prospects into long-term clients. Be interested in visual composition and have the technical/ spatial awareness to translate artistic vision into custom made products leveraging your experience in Graphic Design. Work as a team with Outside Sales professional to help process and follow through with orders. Ideal Qualifications for the FASTSIGNS of Dublin Inside Sales position: Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to work under pressure to output high volume, high-quality work Prior retail or counter sales experience or other customer service role High school diploma required with some college education helpful Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you. Apply today! Compensation: $35,000.00 - $42,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 2 weeks ago

D
Customer Service Representative
Dozier Insurance AgencyQuincy, Massachusetts
The Customer Service Representative is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Be willing to obtain an insurance license at the expense of the employer. Be willing to learn knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

Posted 2 weeks ago

Customer Service - Donor Support Technician (Bilingual – English/Spanish)-logo
Customer Service - Donor Support Technician (Bilingual – English/Spanish)
CSL PlasmaWeslaco, Texas
Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 2 days ago

T
Full-Time Customer Service Associate
The UPS Store #0026Lake Forest, California
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Some of the perks of joining The UPS Store team! * Full-time position (40 hours) * Day time retail hours 8:30am-6:30pm - Flexible hours *Meal compensation *Medical Benefits * Paid Vacation * 401k plan *Monthly sales incentives in additional to base salary JOB DESCRIPTION The Full-Time Center Associate provides customer service to customers for all business services. The ideal candidate needs to be: Prompt, reliable, and responsible Weekend availability is a must Strong computer skills and training in applications will be provided. Able to operate independently and be self-driven to complete tasks Excellent written and verbal communication skills Fluent English & Spanish speaking is a plus Able to lift 50 pounds The full-time and part -time positions will be required to work at both of our locations in Tustin and Lake Forest. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Maintains a clean, organized, and safe working environment Performs other duties as assigned Able to lift 50+ pounds Communicates effectively with customers Prompt, reliable, and responsible Available to work weekdays and weekends. Able to multitask and enjoy working with people QUALIFICATIONS Strong computer skills, including Microsoft Office and Adobe Suites High school diploma or GED required BENEFITS Medical Insurance Flexible Schedule and Daytime hours Uniforms Provided Advancement Opportunities ability to grow within the company Monthly Sales Incentives Company-paid Notary and Live Scan / Fingerprinting certification Retail Store day time hours 8:30am - 7:00pm COMPENSATION Starting at $17 hour (after training) up to $22 hour w/ Sales Incentive (Salary Based + medical benefits+ one week paid vacation)

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
FastsignsRancho Cucamonga, California
Responsive recruiter Benefits: Free uniforms Opportunity for advancement Training & development FT, M-F, 8:00 am - 5 pm, pay Paid Holidays, and Monthly Team Performance Bonuses. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. Our ideal candidate for this position is someone who has a positive attitude, is outgoing, responsive, eager to learn and has the ability to build long-relationships with customers. Great listening skills, documentation, basic math, and organization are highly valued in candidates for this position. The ideal candidate must be able to multi task. The primary duties for this position are to handle the front desk (walk-ins and incoming calls). You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings and be intimately involved in the success of the FASTSIGNS Center team. The position may help in the shop at times making and designing signs. The chosen candidate will have the opportunity to complete an extensive training program. We are looking to create a well-rounded employee. FASTSIGNS is the franchise industry leader with about 800 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. FASTSIGNS of Rancho Cucamonga is one of the fastest growing centers in California. Our success comes from sharing knowledge and working together as a team. If the team goals are met, we reward everyone. If you think you have what it takes to be successful in this dynamic Industry, we encourage you to apply. Are you that person? Compensation: $17.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 2 weeks ago

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Customer Service Representative
Dead River CompanyWoodstock, Vermont

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Job Description

Join Our Team - Find Your Future!

At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence.  Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors.  Come be a part of a dynamic team and FIND YOUR FUTURE!

Ideal Candidate will:

  • Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction
  • Be an effective communicator who understands the importance of listening and being empathetic
  • Be able to work and grow in a fast-paced work environment
  • Be willing to learn new skills and ability to adjust to changes quickly
  • Be open to feedback to support your performance and development
  • Have solid computer and multi-tasking skills
  • Have Flexibility to work Saturdays during the heating season

Competitive Compensation and Industry Leading Benefits- Paid weekly!

  • Health Insurance – Premiums as low as $5 for full time employees!
  • Dental insurance and Vision Insurance
  • Company Provided Life insurance, Short-term and Long-Term Disability
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Tuition assistance for employees and scholarships available for employees’ children
  • Discounts on our products and services
  • Opportunities for growth throughout our footprint at Several Locations in MA, ME, NH, NY, and VT!

Pay from $18 -  $22 per hour based on individual skillset and experience

 

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