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Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Job Details:    Want to help change the world, one relationship at a time? We help businesses build great relationships using podcasts and content marketing.    Rise25 is looking for a Customer Service Representative to monitor and respond to client emails at lightning speed and provide support to the Rise25 team.      Job Description:    This customer service role is critical in helping Rise25 create successful and ROI-driven podcasts for our B2B clients.  You must have 3+ years experience in a customer service role, quality assurance, trainer or operations supervisor.    Key Responsibilities:    Answer and filter emails, support the Rise25 team, and pay close attention to all details.  Manage incoming support tickets from clients and send email updates.  Coordinate appointments with our clients and prospects via Google Calendar.  Organize documents in Google Drive and create Google spreadsheets.  Attend regular check-ins and meetings with the team. Assist the episode production team when needed.     This position is remote and self-paced . You can work from anywhere with a good Internet connection. Ideally, we are looking for someone who can devote at least 20 or more hours per week , but if you have fewer hours available at least initially, that is OK.   You must be good at self-direction and taking initiative. In addition, it is important to us that all of our team members are detail-oriented and meticulous; therefore, in the application form, when it asks for your “favorite vegetable?” Please put the word “eggplant.”   Required Skills:   Quick with communication via email and phone during US business hours Have flawless written and verbal English Nice — we spend a lot of time working, so we want to be on a team with nice people Loyal, dependable, detail-oriented, and friendly Passionate about helping people Have reliable internet, internet back-up and be able to work independently (speed tests and system tests to be conducted) Bonus points if you have experience with ClickUp, Slack, and password sharing software tools Scheduling flexibility is a must. Schedules may change but will be communicated ahead of time   Who We Are:   Rise25, LLC is a company on a mission to help businesses connect with their ideal prospects, referral partners, and strategic partners using a podcast.   Co-founders Dr. Jeremy Weisz, a chiropractor turned serial entrepreneur, and John Corcoran, a former White House writer and speechwriter, were early adopters of the podcasting medium and between them have over 22+ years of experience with podcasting. Today, Rise25 works with top-notch B2B businesses around the globe, including one of the nation’s largest ticket sellers, consulting firms, law firms, and more. Learn more at: www.Rise25.com/about   Why Rise25:   The team at Rise25 prioritizes flexibility, so you can work where and when you want, as long as you get your job done. Although we have team members all across the globe, we strive to build a culture of one team working together toward a common goal.   Monthly Book and Masterclass Club meetings - One of our core values is to Keep Learning, so we pay for our entire team to join our Book and Masterclass Club, where we have monthly meetings to discuss one book or masterclass we have all read or watched together.   Monthly video team meetings - We meet as a team once a month to celebrate each member’s personal and professional successes and participate in team-building activities.   New team member mentoring sessions - Experienced team members meet one-on-one or in small groups with new team members to help them get onboarded, answer questions, and welcome them to the team. Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Customer Service Associate Remote | Legacy Wealth Associates At Legacy Wealth Associates , our mission is simple: help families protect their future and build lasting wealth. We’re searching for a Customer Service Associate who can be the steady, reassuring presence our clients count on when navigating important financial decisions. If you enjoy connecting with people, simplifying complex ideas, and ensuring every detail is handled with care, you’ll thrive in this role. What You’ll Be Doing Act as the go-to contact for clients, providing friendly, prompt, and accurate assistance. Communicate via phone, email, and virtual meetings to address questions and provide guidance. Explain financial concepts in everyday language so clients feel informed and confident. Keep organized records of conversations to support seamless teamwork and follow-up. Stay updated on our latest offerings to provide relevant, timely information. What Makes You a Great Fit Strong written and verbal communication skills. Attention to detail and an organized approach to managing multiple priorities. A calm, professional manner when solving client challenges. Willingness to learn about financial services (experience is a plus, but not required). Self-motivation and reliability in a remote work environment. Why Join Us 100% remote work with flexible scheduling. Health insurance options. Retirement plan resources and guidance. Ongoing training, mentorship, and career development. Invitations to financial industry events and networking opportunities. Partner discounts and special offers. About Us Legacy Wealth Associates helps individuals and families create clear, confident paths toward their financial goals. We value integrity, clarity, and lasting client relationships—because we know that real impact comes from more than just numbers. If you’re ready to make a meaningful difference while building your career, apply today to join Legacy Wealth Associates as a Customer Service Associate . Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

About Us We partner with unions and member-based organizations across North America, helping their families understand and access the supplemental benefits available to them. As the only union-backed provider in our field, we’re known for honesty, clarity, and dependable support. Position Overview This remote role focuses on assisting union members who request benefit information. You’ll speak with them through scheduled calls or virtual meetings, explain their coverage options in simple terms, and complete digital documents to help them finalize their benefits. Every conversation you have helps a family make informed decisions about their financial security. Responsibilities Connect with members via phone or Zoom Lead structured benefit consultations Explain program details clearly and simply Complete digital forms with accuracy Provide follow-up and ongoing support What We Offer Weekly pay + bonuses Flexible full-time schedule Fully remote work environment Advancement and leadership opportunities Residual income potential Health, dental, and vision options 1-on-1 training and mentorship Annual company trips (Disney, Cancun, Vegas, Bahamas, etc.) Who Succeeds Here Strong communicators Reliable, organized workers People who enjoy helping families High school diploma or equivalent Customer service or sales experience (helpful, not required) Powered by JazzHR

Job Description: QuestMark, a division of CentiMark Corporation , is the nation's largest self performing flooring contractor and the leading provider of polished concrete, epoxy, urethane, and exterior coatings for pedestrian and vehicle spaces in the industrial, commercial, and retail markets. We have been consistently doing business during the Covid-19 pandemic, providing hazard pay and ensuring that the safety of our customers and crews is our highest priority. Both family and employee owned, Centimark has been thriving since 1968 and we are still growing and currently hiring. With zero debt and a 5A1 Dun & Bradstreet rating, we are able to offer outstanding benefits including a Field Certification Program for career advancement as well as a Performance Bonus Program. Our employees also have multiple opportunities for recognition through our Safety & Risk Program as well as our Customer Satisfaction Program. The successful candidate for our Customer Service/ Outbound Call Rep position will be able to pursue leads generated from marketing materials, current customers, and other sources of potential new business. We are looking for a confident, personable, and driven individual to serve as the marketing representative. The candidate must also demonstrate patience, tact, and enthusiasm when communicating with potential customers. Responsibilities / Qualifications Maintain current knowledge of QuestMark’s products, solutions, customers, and competitors Prior success in a business to business marketing environment is a must Highly motivated, results-oriented Excellent telephone etiquette Professional phone voice Excellent communication skills Analytical, problem solving and organizational/time management skills Computer skills (proficient in MS Word and Excel) Valid State driver's license (in good standing) is required 18 years of age or older Authorized to work in the United States Must pass a pre-employment drug test QuestMark / CentiMark provides a positive work environment with challenging career opportunities. We also offer competitive compensation and excellent benefits including: Health Insurance (including medical, dental, vision) Life Insurance Paid Vacation & Holidays 401K with Company Match & ESOP Retirement Plans Powered by JazzHR

We're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market in the local region.  In this role, you will have high expectations and be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments. The Entry Level Customer Service Assistant will charge of leading daily operations, assisting with planning and coordinating the territory sales and marketing with lead generation, scheduling, confirming, and actual closing of sales appointments with our prospective new clients. You will oversee and monitor the activities of all client sales projects, ensuring ongoing communication with management teams, clients, customers, and other Customer Service Assistants in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled appointments.   Entry Level Customer Service Assistant Responsibilities: Execution of in-person sales strategies for each client through lead generation Interacting with consumers on-site to answer questions and explain client product/ features Assist in connecting customers as qualified leads to senior sales consultants Perform customer follow-ups and ensure consumer satisfaction Assist the manager with any day-to-day Customer Service Assistant support as required Develop strong leadership and interpersonal skills Assisting with efforts for new business development Requirements for the Entry Level Customer Service Assistant: Great interpersonal skills and social competency 1-2 years working in a customer service field Professional demeanor, organized, and reliable Effective and skillful communication skills with customers, other Customer Service Assistant team members, and upper management Ambition, a strong work ethic, and an earnest willingness to learn Results-driven attitude with a hunger for success Ability to excel in a high-energy, fast-paced environment #LI-Onsite Powered by JazzHR

Customer Service Representative – Shifts available for the following: between the hours of 5:00am and 6:00pm Monday through Sunday. Winter Services, LLC. is looking to fill a seasonal, part-time customer service representative position to work out of our Milwaukee office from November thru April. The ideal candidate will have prior customer service experience and strong verbal and written communication skills. You will be required to answer incoming phone calls and update work orders in our computer system while on the call. You will also respond to customer emails in a professional manner as well as assist with office duties as needed. Responsibilities: Assist customers with inquiries and resolve issues Maintain accurate notes and provide excellent service Manage multiple systems quickly and efficiently Requirements: Customer Service experience Proficiency in computer applications Strong communication skills and a positive attitude Must be reliable Ability to work weekends Multiple Shifts Available from 5 am to 10 pm Monday thru Friday as well as Saturday and Sunday. *The ideal individual would be willing to work additional hours before, during and after storm events. May be required to work one weekend per month. Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law. Powered by JazzHR

ABOUT US ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways , a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative. LOCATION : Corona, CA or Anaheim, CA SCHEDULE : Must be able to work the following hours: Monday- Friday 8:00am- 6:00pm MAJOR DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percent of time dedicated to each duty. Promote positive customer relations with customers and coworkers. Answer 100+ routine and non‐routine customer calls daily. Acquire a working knowledge of our database. Communicate with a variety of people across various levels both within the organization. Make suggestions on improving/streamlining workflow processes and enhancing profitability. Develop a strong team work ethic. Consistently meet established productivity, schedule adherence and quality standards. Quickly and accurately identify/assess individual needs and take action to satisfy those needs. Provide information about products and services. Maintains customer records by updating account information. Follow communication procedures, guidelines and policies. Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Provide face-to-face customer service with walk-in customers. Must follow all company rules and procedures. Ability to deal with customers in a courteous, polite and professional manner at all times. Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent phone etiquette Excellent verbal communication skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our clients Be detail‐orientated, and efficient and possess superior written and verbal communication Must possess strong interpersonal skills Have compassion and empathy for customer situations Have excellent customer service skills, and the ability to build and maintain customer relationships Be energetic, self‐motivated and quick‐thinking Have the ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast‐paced changing environment Ability to read and comprehend normal instructions, correspondence and memos Must be able to organize and write correspondence and memos in a logical/methodical manner Ability to present information in one‐on‐one situations to customers/clients of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to deal with problems involving a few concrete variables in standardized situations Excellent computer skills required, including knowledge of various Microsoft Office programs EDUCATION AND/OR EXPERIENCE High school diploma or general education degree (GED) Customer Service Experience a plus Bilingual Spanish a plus SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities in this position. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Powered by JazzHR

Customer Service Representative Milton, WA Are you a Customer Service Representative that is detailed oriented and a great communicator? Are you looking for a company that gives you opportunities to learn and expand your skillset? Would you like to work for a company that was just given, the “A Great Place to Work” award? If you answered yes to these questions then you are what we are looking for! Who We Are Opening in 2006, Kanon Electric is a family-owned and operated business dedicated to the electrical industry and its community. We owe the growth and success of our company to the loyalty of our customers. Our customers not only make our job easy by being such great people, but they also come back to us time and time again for all of their electrical needs. Whether you need rewiring, remodeling, or something else, Kanon Electric is here for all your electrical needs. Kanon Electric is looking for a customer service representative to join our team in our Milton office. This person will drive customer satisfaction by fielding inquiries on the phone, addressing pain points, and maintaining extensive product knowledge. What’s in it for you? Great pay! Up to $60K! Great benefits! (full health, dental, vision, retirement, life/disability, PTO) Great opportunity! (We’re busy year-round! No sitting at home and worrying!) Growth potential! (Looking for this person to become a team leader) Continual training & education! Responsibilities: Manage inbound customer communications- Answer incoming calls and emails to address customer questions, requests, and issues. Consult on customer success- Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge- Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic. Track interactions in CRM - Record customer interactions in the internal system for cross-functional awareness and relationship development. Requirements: 1-2 years of proven experience in supporting client success on the phone. Excellent written and verbal communication skills Dependable- Hours are M-F 8 am- 5 pm Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with an above-and-beyond service Excellent time-management and prioritization skills Familiarity with CRM system Ability to pass a background check and drug screening We are an Equal Opportunity Employer Powered by JazzHR

Our company is seeking someone who is communicative in a group setting and motivated to add value to our customer service and sales team! We have a history of driving successful sales strategies that have always taken our client’s footprint to the next level. We are here and ready to hire, train, and develop someone into a dynamic and successful Competitive Customer Service and Sales Representative. Responsibilities of a Customer Service and Sales Representative: Face-to-face communication within the Atlanta region for customer inquiry assistance and completing sales transactions Engage in all team meetings, round tables, and training sessions while being supportive of management's needs Be the connection between the customer, client, and our Customer Service and Sales Representative team Responsible for using their best sales skills to open and close accounts Make a lasting impact on customers and make sure they leave the interaction with a positive experience Explaining the advantages and functions of products, method of preparation, and how to use them to achieve the best results Skills & Experience Needed to Succeed: Solution-oriented Adaptable and Flexible to change Ability to take control and be calm in the chaos Self-starter and can motivate other Competitive mindset Leadership experience with a team or in a similar setting Qualifications and Education Needed: At least 1-2 years of experience in a sales setting Bachelor's Degree in Business Administration, Management, or Marketing Superior communication skills, both written and verbal Outgoing personality, approachable persona, and a great reputation Ability to work independently or in a team setting successfully This position requires daily travel to our office and events. #LI-Onsite Powered by JazzHR