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Treasury Management Customer Service Specialist I-logo
Treasury Management Customer Service Specialist I
SB Simmons BankLittle Rock, Arkansas
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Treasury Management Customer Service Specialist focuses on providing exceptional, expert-level support to internal business partners & clients regarding Treasury Management (TM) & Business Banking (BB) products and services, requiring strong technical skills, communication, and problem-solving abilities. Duties and Responsibilities Responding to inquiries through the Treasury Management and Business Banking call que, internal email communication & secure message channel(s) Resolving technical issues and providing resolutions to internal business partners and/or clients Educating customers on Treasury Management & Business Banking products and services. Ensuring a high level of customer satisfaction & experience. Product Knowledge: Maintaining a strong understanding of all Treasury Management & Business Banking products and services. Staying up to date on all TM and BB product & service changes Being able to explain complex concepts in a clear and concise manner (verbally and written). identifying & cross selling TM and BB products and services. Relationship Management: Building and maintaining strong relationships with clients as well as internal business partners. Proactively identifying client needs and opportunities. Process and Procedures: Following established TM and BB procedures and guidelines. Utilization of the CRM system for reporting and analysis Maintaining accurate records and documentation Recommends process improvement to improve efficiencies Performs other duties as assigned Skills and Qualifications Customer Service Skills: Excellent communication, interpersonal, and problem-solving skills. Technical Skills: Proficiency in relevant banking systems and software. Product Knowledge: Strong understanding of treasury management products and services. Analytical Skills: Ability to analyze data and identify trends. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Problem-Solving Skills: Ability to identify and resolve customer issues. Education and/or Experience requirements: High School Diploma or equivalent 3-5 years of applicable and exceptional customer-facing experience Preferred: Bachelor’s Degree in a business-related field Available to work Monday through Friday, 9 AM to 6 PM. Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

Posted 1 week ago

Customer Service Representative/ Inside Sales Representative-logo
Customer Service Representative/ Inside Sales Representative
General ShaleCharlotte, North Carolina
Inside Sales Representative – Charlotte, NC General Shale, Inc., the nation’s leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative for our Charlotte, NC facility. The successful candidate must acquire an in-depth knowledge of General Shale products and interact professionally with customers in a fast-paced sales environment. Responsibilities: Data entry in SAP computer system Inside sales Invoicing Answering the phone Cash sales Liaising with the outside sales team Manual handling of product Prepping material for deliveries Job Requirements: 2-5 years of customer service experience; inside sales experience Associate or Bachelor’s degree in Business, Marketing, or related curriculum preferred Must be a self-starter who possesses excellent PC skills; knowledge of SAP a plus Strong communication skills, including both written and verbal communications We offer a competitive salary as well as a comprehensive benefits package.

Posted 30+ days ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteFlint, Michigan
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
American Leak Detection of Greater AtlantaWoodstock, Georgia
The Customer Service Representative at American Leak Detection of Atlanta is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Atlanta area. Benefits for our Customer Service Reps (CSRs): 401(k) Dental insurance Health insurance Paid time off Vision insurance Customer Service Reps (CSR) Core Responsibilities: Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General workday is Monday through Friday, occasional weekend availability may be required Customer Service Representative (CSR) Qualifications: Excellent customer service and telephone skills Excellent written and oral communication skills Proficiency in Microsoft Office Suite Experience in the plumbing, restoration, or construction industries- a plus but not required Experience using Salesforce is a plus but not required About American Leak Detection: American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 1 week ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashOverland Park, Kansas
TEXT "GOCARWASH" to 25000 to signup for an interview! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 2 weeks ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteSavannah, Georgia
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 1 week ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteSandy Springs, Georgia
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
PLSStaten Island, New York
This job is located at 2234 Forest Ave., Staten Island, NY 10303 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment New York Pay Band $16.50 - $18.50 USD

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Avis Budget GroupRaleigh, North Carolina
$14.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Raleigh North Carolina United States of America

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Avis Budget GroupMemphis, Tennessee
$13.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Memphis Tennessee United States of America

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
BrenntagEast Hartford, Connecticut
Your Role The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Responsibilities Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer. Verifies all shipping, billing, pricing, and purchase order information. Enters special instructions related to orders, customer requests/code maintenance, and notes. Update customer files with quoted pricing, new items, address changes, delivery instructions, etc. Communicate and provide necessary support to sales staff while in the field. Regularly communicates with internal and external customers on various issues. Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary. Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other’s orders. Documents and resolves customer complaints. Process customer product returns in a timely manner and in accordance with prescribed and documented procedures. Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures. Your Profile Skills 2+ years of experience in Customer Service or similar discipline. Chemical Distribution or Manufacturing is a plus. Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills. Excellent interpersonal skills with a passion for collaboration. Skilled at working in a fast-paced, deadline-driven environment to prioritize heavy workload and multitasking. Dedication to teamwork, customer satisfaction, and results. Excellent written/oral communication skills. Willingness to work overtime, have on-call hours, or work after hours. Keeping calm when on customer calls. Experience with Microsoft Office Suite, ERP/CRM systems, and team collaboration tools. Physical Job Requirements/Essential Functions: Ability to get to the workplace in a reliable, timely manner on all scheduled workdays. Sit up to 50% of the day. Type up to 50% of the day. Use computer programs up to 50% of the day. Use the telephone up to 50% of the day. Stand up to 50% of the day. Walk up to 50% of the day. Lift/push/pull up to 30lbs. Our Offer We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. Paid parental leave Education assistance program Employee assistance program Various healthcare plan options as well as 401(k)​ Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.). Brenntag North America, Inc. and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf. Brenntag TA Team

Posted 1 week ago

Sales Customer Service Rep I Chatham County-logo
Sales Customer Service Rep I Chatham County
Georgia Farm BureauSavannah, Georgia
DESCRIPTION OF ESSENTIAL DUTIES: Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver’s license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES: None. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-Onsite

Posted 30+ days ago

Customer Service Representative (Remote)-logo
Customer Service Representative (Remote)
ABC Legal ServicesSan Juan, Puerto Rico
About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of over 700 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Job Overview: The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Puerto Rico. Key Responsibilities: Respond to customer support tickets, including answering questions and resolving issues related to existing orders Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field Document issues in Confluence Visit court dockets for information on case filing and occasionally pull filed papers Perform other job-related duties as assigned Qualifications: High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred Document manipulation experience Ability to read, write, and speak English Ability to transcribe information, review an order, investigate issues and implement solutions Ability to perform repetitive tasks with accuracy Ability to maintain a high level of work product in often stressful situations Ability to anticipate issues and circumvent them Ability to implement new processes and changes and improve performance Typing speed of at least 55 wpm Proficiency in English, including strong writing and communication skills, is essential for this role We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Health, Dental, Vision insurance 401(k) Disability insurance Employee assistance program Paid time off Referral program Starting Pay: $12.00 to $14.00 Schedule: Full-time, Monday thru Friday

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Woody Buick GMC of GurneeGurnee, Illinois
Woody Buick GMC of Gurnee is Chicaogland’s fastest growing GM Dealership. We are a family-owned dealership focused on customer satisfaction and community. We are seeking Customer Service Representatives capable of smiling through the phone, and eager to provide exceptional service. Compensation: $13.00 hourly Responsibilities: Respond quickly to customers through phone, email and text. Set appointments for sales and service. Provide basic product information. Direct inquiries to the appropriate department or individual. Seek opportunities to provide an exceptional experience for everyone. Maximize individual productivity, quality and customer service. Qualifications: High School diploma or equivalent Positive attitude, friendly demeanor and eager to learn Goal oriented Demonstrate exceptional customer service and organization Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize and prioritize work Capable of typing 40+ words per minute Basic computer skills Valid in-state driver’s license Benefits: 401(k) Health, dental, vision and life insurance Paid vacation Employee vehicle purchase discount Positive work environment We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 4 days ago

Front Desk / Customer Service Representative-logo
Front Desk / Customer Service Representative
iFLY CareersRosemont, Illinois
 Front Desk / Customer Service Representative For the First SIX MONTHS of employment, iFLY will GUARANTEE a MINIMUM Hourly Rate of $18/hour (could be more depending on sales!) After six months of employment, the standard pay structure will ensue: $16.20/hour plus Commissions! Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving.  iFLY is a global company with over 30 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.  We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!  Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR : S afety First O utrageous Passion A ccountability R espect CSR Day-to-Day:    Safety - Promote customer safety throughout their time in the wind tunnel and facility   Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY  Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner  Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through  Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage.   Ability to:   Stand for about 8 hours a day while working on a point-of-sale system   Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph    What We are Looking For:   Must be 18 years of age or older   Weekend availability is required   High school diploma or equivalent (required)   Exceptional sales skills   Exceptional customer-service skills   Confidence in phone and face-to-face communication   Ability to resolve conflicts, to multi-task, and to understand customer needs   Friendly, upbeat, compassionate, and personable attitude   Integrity, punctuality, and professional appearance   Ability to work well within a team maintaining positive relationships  Basic computer skills  The Good Stuff:   Hourly rate, plus commissions Medical, dental, vision and supplemental plans for eligible employees   Paid time off (PTO)   Maternity/Paternity leave   Holiday pay options   401k retirement investment Referral bonus program   Employee discount on retail merchandise and flight packages   Free flight time for employees and immediate family!  All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team! 

Posted 30+ days ago

Telemarketer/Customer and Owner Service-logo
Telemarketer/Customer and Owner Service
Massanutten Current OpeningsHarrisonburg, Virginia
Massanutten Resort Position requires a positive, friendly personality. No experience necessary. Duties include scheduling reservations for our owners, friends, and family to visit and tour the resort. Must be well spoken and able to enthusiastically communicate and promote our getaway packages. Schedule: Sunday – Thursday; some Saturdays as needed. Hours: Sunday: 4pm– 9pm; Monday – Thursday: 5pm – 9pm; Saturday: 10am – 2pm. For more information contact Molly at 540-434-6564.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
PLSGastonia, North Carolina
This job is located at 302 East Franklin Boulevard, Gastonia, NC 28054 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
PLSEvergreen Park, Illinois
This job is located at 2507 W. 95th Street, Evergreen Park, IL 60805 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $16.20 - $18.20 USD

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteRochester, Minnesota
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 3 weeks ago

Part Time Customer Service Representative-logo
Part Time Customer Service Representative
Armstrong UtilitiesButler, Pennsylvania
Are you the type of person that enjoys working for a Company where employees are valued, rewarded, and encouraged to challenge themselves to grow personally and professionally? Do you like working for a family-owned company that is a leader in each of our respective industries and allows you the opportunity to contribute to our success? If you answered “yes,” then apply now for your opportunity to join a remarkable organization where personal and career goals are realized. OUR NEXT CLASS ANTICIPATED START DAY IS: Tuesday, July 7, 2025 (date and time subject to change) Apply now to be considered. Position Summary: The successful candidate must have the ability to work independently and as part of a team, demonstrating the ability to work with patience and courtesy in difficult customer relation situations. Must have the ability to communicate effectively; both verbally and in writing, thinking quickly and logically to ensure expedient responses to customer inquiries. Must complete applicable training and display strong organizational skills. The ability to multi-task efficiently and effectively is of paramount importance. What's in it For You? Attractive Compensation package Part of an Award Winning Team Convenient, no-pay parking Free Company services such as Internet, video, and telephone. What’s even better is you can enjoy discounted services from our affiliate companies! What You'll be Doing Resolve customer inquiries over the telephone Proficient handling of billing inquiries, video product troubleshooting and sales opportunities Accurately enter order information, including updating of customer accounts, telephone and contact numbers. Promote sales by explaining available services. Use provided training materials and job tools to quickly and accurately resolve customer issues. Other functions that may be assigned What You'll Need High school diploma or general education degree (GED) is required Basic computer skills are required; multitasking ability and typing skills are necessary for success Ideal candidates have at least 6 months of experience in a customer service, retail or office environment Strong communication skills; friendly attitude, active listener, articulate, self-assured and professional Motivated and dependable person with strong work ethic and a high degree of integrity Ability to quickly and effectively adapt to changes in the work environment Coachable person who is eager to learn new skills and take on new responsibilities Must have the ability to work flexible afternoon/evening weekday and/or weekend shifts Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer.

Posted 2 weeks ago

SB Simmons Bank logo
Treasury Management Customer Service Specialist I
SB Simmons BankLittle Rock, Arkansas
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Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Treasury Management Customer Service Specialist focuses on providing exceptional, expert-level support to internal business partners & clients regarding Treasury Management (TM) & Business Banking (BB) products and services, requiring strong technical skills, communication, and problem-solving abilities. 

Duties and Responsibilities

  • Responding to inquiries through the Treasury Management and Business Banking call que, internal email communication & secure message channel(s)

  • Resolving technical issues and providing resolutions to internal business partners and/or clients

  • Educating customers on Treasury Management & Business Banking products and services. 

  • Ensuring a high level of customer satisfaction & experience. 

Product Knowledge:

  • Maintaining a strong understanding of all Treasury Management & Business Banking products and services. 

  • Staying up to date on all TM and BB product & service changes

  • Being able to explain complex concepts in a clear and concise manner (verbally and written). 

  • identifying & cross selling TM and BB products and services.

Relationship Management:

  • Building and maintaining strong relationships with clients as well as internal business partners. 

  • Proactively identifying client needs and opportunities. 

Process and Procedures:

  • Following established TM and BB procedures and guidelines. 

  • Utilization of the CRM system for reporting and analysis

  • Maintaining accurate records and documentation

  • Recommends process improvement to improve efficiencies

Performs other duties as assigned

Skills and Qualifications

  • Customer Service Skills: Excellent communication, interpersonal, and problem-solving skills.

  • Technical Skills: Proficiency in relevant banking systems and software.

  • Product Knowledge: Strong understanding of treasury management products and services.

  • Analytical Skills: Ability to analyze data and identify trends.

  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively.

  • Problem-Solving Skills: Ability to identify and resolve customer issues.

  • Education and/or Experience requirements:

    • High School Diploma or equivalent

    • 3-5 years of applicable and exceptional customer-facing experience

    • Preferred: Bachelor’s Degree in a business-related field

    • Available to work Monday through Friday, 9 AM to 6 PM.

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.