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W logo

Customer Service Engineer

Worldwide TechServices OpenRedondo Beach, California
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended

Posted 30+ days ago

M logo

Loss Prevention Customer Service Associate II (Coral Gables)

Marshalls of MACoral Gables, Florida

$13 - $19 / hour

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Contribute To The Growth Of Your Career Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values. Maintains a proper and professional stance in the designated area at the front of the store Act as a visual deterrent to prevent potential loss/dishonesty Review and understand the Store Emergency Response Guide Wear a complete Company approved uniform including a Body Worn Camera Greet customers appropriately, demonstrate courtesy and respect Establish and maintain a position at the front of the store or in a department Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management Adhere to all Company Policy and Procedure Document required incidents in AIIM Case Management Performs other duties as assigned Who We Are Looking For: You! Strong verbal and written communication Sound decision making skills Ability to take initiative and perform well independently Prioritizes/organizes workload and manages time effectively Able to stand for long periods of time 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3301 Coral Way Location: USA Marshalls Store 1036 Coral Gables FLThis position has a starting pay range of $13.30 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Posted 30+ days ago

Jackson Hewitt logo

Customer Service/ Data Entry

Jackson HewittTonkawa, Oklahoma

$12 - $14 / hour

Benefits: Bonus based on performance Employee discounts Flexible schedule Wellness resources NOW HIRING FOR FOLLOWING LOCATIONS: Grapevine, Bedford, Euless, Fort Worth, Hurst, North Richland Hills, Saginaw, Keller We are Jackson Hewitt, Working Hard for the Hardest Working. We have a new Career Opportunity for you to deliver exemplary customer service, and become someone’s tax hero! Join the team that is focused on being advocates for our clients, and getting them their maximum tax refund, faster, and with fewer associated fees. Stand out as friendly, attentive, and knowledgeable. Jackson Hewitt offers training related to income tax preparation and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business. Responsibilities Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer Answering client calls via our national call center routing system Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion Consults tax law reference materials to determine procedures for preparation of atypical returns Answers questions and provide future tax planning to clients Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns Researches tax related questions and issues, and responds to clients appropriately and within a timely manner Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution Audits all tax return forms for accuracy and completeness (i.e., client signatures) This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business Required Qualifications Top candidates for this position will have retail experience providing exceptional client service and performing multiple tasks in a fast paced environment Hands-on marketing with surrounding businesses, including office visits to promote brand awareness and new clientele High School Degree or equivalent 1+ years experience preferably in sales, service and tax preparation Good communication, interpersonal and customer services skills Basic knowledge of computer functions and math required Ability to lift a maximum of 25 lbs Strong attention to detail and accuracy Ability to work under pressure, in a fast-paced working environment Preferred Certifications Field Instructor, Remote Support or Call Center certified Enrolled Agent (EA) certification Compensation: $12.00 - $14.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

Posted 3 days ago

Clothesline Cleaners logo

Entry Level Customer Service Representative Floater

Clothesline CleanersBoise, Idaho

$16 - $18 / hour

Benefits: Employee discounts Flexible schedule Paid time off Role Overview: Clothesline Cleaners seeks a proficient Retail Store Client Care Advisor (Store CSR/CCA). As a Store CCA, you will act as the bridge between our department managers, route drivers, office staff, and our customers, ensuring smooth communication. This role involves greeting and assisting customers, handling inquiries, processing transactions in our POS system, and maintaining the overall organization and cleanliness of our stores. This role will require traveling when needed to fill any gaps in our stores, flexibility is a must. Key Responsibilities: Handle incoming and outgoing customer communications, both in-person and over the phone. Ensure each interaction reinforces our reputation for outstanding customer service. Collecting or retrieving their items or setting up new customers in the computer system and suggesting different programs that would best suit the customers' needs. Inspect the clothing for stains, holes or items left in pockets. Then separate them for the proper cleaning as well as imputing the item information into the customer's profile to ensure that the customer gets a flawless experience. Be able to open and/or close the stores daily. Providing information about current promotions, sales, and store policies to customers. Communicating any customer feedback, concerns, or issues to the store manager or relevant department for resolution. Upselling and cross-selling additional services to enhance the customer's service experience and increase sales. Receive incoming customer orders and meticulously inventory, tag, mark, and classify all garments for cleaning. This process requires a thorough understanding of fabrics and contemporary fashion. Work closely with department managers, route drivers, and office staff, serving as the primary point of contact to address customer inquiries, concerns, or feedback. Demonstrate an eagerness to familiarize yourself with our industry's intricacies, absorbing new information and processes through on-the-job training. Record Keeping: Utilize basic computer functions to maintain updated and accurate customer records. Customer Service: Maintain a positive and professional demeanor while interacting with customers. Understand their needs and address any concerns they might have. Qualifications: Experience: Minimum of one year in a customer service role. For Mark-In operations, at least 6 months of experience as a presser/finisher or a minimum of two years in clothing retail preferred. Education & Skills: High school diploma or equivalent. Must have a knowledge of fabrics and fashion trends. Attributes: Strong interpersonal skills, an ability to work under pressure, and a commitment to continuous learning. Physical Requirements: Ability lift 25 pounds. Must be able to commute to work in the Boise and Meridian areas. Will work in retail stores. Able to work and travel comfortably at our three retail locations. Able to work on your feet for multiple hours at a given time. Compensation & Benefits: Competitive Pay: Earnings commensurate with experience and skills. Appleton Clinic Benefit: Supplemental medical benefits for employees and their dependents at Appleton Clinic. This encompasses unlimited doctor visits, well-woman exams, EKG monitoring, over 250+ free generic medications, and basic lab work. Other Benefits: Free Basic & Accidental Life Insurance for all employees who work 30+ hours/week, dental and vision insurance for all employees who work 30+ hours/wk. Employee Discounts: Enjoy discounts on our services. Paid Time Off: Rest and recuperate with our generous PTO offerings. Growth Opportunities: Potential for advancement within the company based on performance. Working Hours: Monday through Friday, typically starting between 7:00am and 9:00am and concluding between 5:00pm and 7:00pm. Weekend shifts are possible. Some shifts are less than 8AM-5PM. Compensation: $16.00 - $18.00 per hour About Us For 44-years Clothesline Cleaners has been serving the Boise and Meridian communities’ dry-cleaning, laundry, and clothing maintenance needs with state of the art equipment, cutting edge technology, and top notch service. To stay on top of current and upcoming fashions and fabrics, our staff of professionals continue with ongoing education provided by the Drycleaning and Laundry Institute (DLI). We offer the following drycleaning services: Traditional drycleaning of shirts, blouses, dresses and suits Leather and suede care and cleaning Wedding gown cleaning and preservation Alterations & Tailoring Wash, press, starch of executive shirts/blouses Cleaning and pressing of household items such as sheets, bedding, table clothes, pillow cleaning and pillow restoration Commercial drycleaning and laundry services Military uniform cleaning Basic laundry cleaning (wash, dry fold) Area Rug cleaning Drapes, comforters, duvets, napkins, towels cleaning Cashmere, silk, wool, polyurethane, nylon, polypropylene, rayon, acrylics and more specialized cleaning

Posted 4 weeks ago

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Customer Service Representative

TX143Mission, Texas

$8 - $11 / hour

Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company Overview Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed. PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking – must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver’s license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Notary Public certification may be required WHAT WE EXPECT OF YOU: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail PHYSICAL AND SAFETY REQUIREMENTS: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person May be required to operate a motor vehicle Must perform all duties in a safe and efficient manner Compensation: $8.00 - $11.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Posted 3 weeks ago

Whorton Insurance Services logo

Commercial Lines Customer Service Representative

Whorton Insurance ServicesAustin, Texas

$45,877 - $62,000 / year

Benefits: 401(k) Company parties Competitive salary Health insurance 401(k) matching Dental insurance Opportunity for advancement Paid time off Training & development We’re seeking a proactive, collaborative individual with a solid understanding of commercial insurance to support our food industry clients with exceptional service. The Insure My Food division of Whorton Insurance specializes in insuring food and beverage businesses, including restaurants, CPG (consumer packaged goods), mobile food vendors such as food trucks and trailers, bars, craft breweries and wineries, and commissary kitchens. Our mission is to provide affordable and easy insurance solutions tailored to the unique needs of the food and beverage industry. We are proud to support our clients in protecting their businesses and ensuring their continued success. The Customer Service Representative at Whorton Insurance Services is a full-time hybrid role position for a Commercial Lines Customer Service Representative based in Austin. As a Commercial Lines Customer Service Representative, you will handle client inquiries, process policies, renewals, and provide outstanding customer service. Your day-to-day tasks will include responding to customer inquiries via phone and email, updating policy information in AMS360, assisting clients with certificates, and providing quotes for new business. Benefits/Perks Competitive Pay Professional Development Job Stability in a Growing Industry Private office in a professional environment Hours are 8 to 5 Monday-Friday, with a 1-hour lunch break Paid time off for holidays and personal days Vacation/Sick/PTO, 401k, 100% health insurance paid Hybrid work from home is offered upon completing the initial time period of work Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation and certificates. Answer customer calls and correspondence regarding new or existing insurance policies and certificates. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system ( AMS360 ). Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license (or working towards getting a license) required by your state and have a minimum of three years of commercial lines insurance account management experience, or comparable work experience. Demonstrate knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, as well as the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Compensation: $45,876.90 - $62,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with a CAA member agency is a great career choice! CAA's members are comprised of over 90 independent insurance agencies located throughout 9 states, TX, OK, KS, NE, CO, MO, IA, SD, & AR. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

Posted 30+ days ago

Empire Auto Parts logo

Customer Service Agent

Empire Auto PartsAntioch, Tennessee
The Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers. Supervisory Responsibilities: · None Duties/Responsibilities: · Product Expertise : Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation. · Customer Inquiries : Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone. · Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction. · Issue Resolution : Handle customer complaints or issues, provide timely solutions or escalate to management when necessary. · Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers. · Collaboration with Teams: Work closely with warehouse, shipping, and other departments to ensure seamless order fulfillment. · Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management. Required Skills/Abilities: · High school diploma or equivalent; automotive parts or collision repair training is a plus. · Experience in customer service, preferably in the automotive or collision repair industry. · Strong understanding of automotive parts and their applications. · Proficiency in CRM software and order management systems. · Excellent communication and interpersonal skills. · Technical aptitude with automotive parts and repair processes. · Attention to detail and accuracy in order processing. · Strong problem-solving and negotiation skills. · Ability to multitask and prioritize in a fast-paced environment. Personal/Professional Attributes: · Empathy: Understanding and sharing the feelings of customers, especially when they are facing challenges with their vehicles. · Patience: Remaining calm and patient when dealing with frustrated or confused customers. · Adaptability: Flexibility in handling various types of customers and adapting to changing products and industry trends. · Stress Tolerance: Ability to maintain composure and effectiveness under pressure. · Team Player: Working cooperatively with other team members and departments. · Product Knowledge: Deep understanding of auto collision parts and their applications. · Technical Skills: Proficiency in CRM systems, order processing software, and other relevant computer applications. · Industry Awareness: Keeping up to date with trends and changes in the aftermarket auto collision parts industry. · Organizational Skills: Effectively managing tasks and priorities to meet customer needs and business objectives. · Professionalism: Maintaining a high level of professional conduct and representing the company positively. · Continuous Learning: Willingness to engage in ongoing learning about new products, technologies, and customer service techniques. FLSA Status: Non-Exempt Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Posted 30+ days ago

bluefrog Plumbing + Drain logo

Customer Service Rep and Dispatcher

bluefrog Plumbing + DrainElk Grove Village, Illinois

$16+ / hour

We are looking for a great team player and fun personality to fill our CSR and Dispatcher Role. Our Customer Service Reps are the first contact with our customers in their time of need, so we need someone who is empathetic, great with customer service and phone skills, and highly comfortable with sales. Dispatchers also work with our field crew with scheduling, so computer and organizational skills are a must. We are looking for great team members who are willing to push themselves to grow professionally, to earn money and recognition they deserve, and to have an amazing life-long career in a family friendly environment! Benefits/Perks Flexible Scheduling (remote 4 days a week) Competitive Pay Our Mission We’re changing how people view plumbers. We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships. We’re local, essential, and fun. We’re bluefrog®. Our Values We value transparency: We make things easy for customers, with clear options and clearer communications in every situation. We value respect: We respect our work, our team, our customer, and ourselves. We’re on time every time, with the right fix at the right time. We value solving real problems: We never settle for bandaids, we fix the root-causes. We value team culture: We’re enjoyable to work with, treat each other like family, and hold each other to a higher standard of excellence. Responsibilities Phone Sales and Support Handle all inbound inquiries (Phone, online, etc.) Set and manage the schedules of the technicians Empathetic to the Customer’s Situations Qualifications Hard Working Loves to be part of a team Great Sales, Customer Service and Phone Skills Problem solver and critical thinker Strong Computer Skills Multi-tasker Organized Experience with Service Titan a plus!! Flexible work from home options available. Compensation: $16.00 per hour Be Part of the Fastest-Growing Plumbing Company in the U.S. At bluefrog Plumbing + Drain®, we always strive for next-level workmanship and innovation. If you’re passionate about providing exceptional customer service and quality workmanship, you might be what we’re looking for. Being part of one of the biggest franchises in the industry, we do more than just plumbing and drain services. Our team of skilled technicians and talented professionals is dedicated to providing honest, dependable quality service to every home and business. Working at bluefrog means confronting challenges with passion and integrity while delivering the highest level of professionalism. We are an inclusive plumbing company, respecting individual differences and creating a sense of community at work. We welcome everyone on the team and work closely together to make a positive impact in the community. More importantly, we strive for your growth and success. Build your career at bluefrog and explore your interests with various training programs. Our Mission We’re changing how people view plumbers. We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships. We’re local, essential, and fun. We’re bluefrog®. Our Values We value transparency. We make things easy for customers, with clear options and clearer communications in every situation. We value respect. We respect our work, our team, our customer, and ourselves. We’re on time every time, with the right fix at the right time. We value solving real problems. We never settle for bandaids, we fix the root-causes. We value team culture. We’re enjoyable to work with, treat each other like family, and hold each other to a higher standard of excellence. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing + Drain Corporate.

Posted 30+ days ago

Destination Pet logo

Customer Service Representative

Destination PetEncinitas, California

$18 - $19 / hour

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Holiday Pet Hotel —someone who can make every client feel like a VIP (Very Important Pet-parent). Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment. At Destination Pet, we’re not just another Pet/Vet care center— we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. Perks & Pay: Part-time health, mental health, and telehealth benefits Pay starts at $17.50 -$19.00/hour DOE + tips Reporting To: General Manager What You Should Know: You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes. Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know). Availability on evenings, weekends, and holidays (pets don’t take days off). Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers): Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). Answering phones with a smile in your voice and multi-tasking like a pro. Touring new clients through the facility and selling the services that keep tails wagging. Ensuring up-to-date vaccinations are on file—because safety first. Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat). Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are. Responding to complaints with patience and professionalism — even when it’s clearly the cat’s fault . Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher. Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions . Jumping in to support other team members whenever needed. We’re all in this together. Other duties as assigned. What You Bring to the Table: You’re a people-person and a pet-person. Previous experience in customer service or retail? Heck yes. You’ve got solid communication chops—phone, in-person, email, you name it. Multi-line phones and computer systems don’t scare you. You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog). You solve problems faster than a lab chasing a tennis ball. High school diploma or equivalent required. 1+ year of customer service experience preferred. If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag— we’re saving you a spot. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Posted 2 weeks ago

H logo

Customer Service Representative

Hub International InsuranceIrving, Texas
GENERAL DESCRIPTION (Summary, Scope, Purpose) Under limited supervision, the Customer Service Representative is responsible for providing superior customer service to customers and insurance agents. This position will be responsible for answering incoming calls and making outbound calls to assist customers and agents with obtaining appropriate insurance documentation. The ideal candidate will educate the caller as to what documentation is needed to satisfy the customer’s loan agreement. Additionally, the Customer Service Representative will accurately complete loan transactions, as necessary. Representatives will maintain customer privacy and confidentiality in accordance with policies and procedures during inbound and outbound phone calls with customers and insurance agents. Provide quality customer service and assistance to customers with a timely resolution, and educate callers as to why documents are required for their loan. Successful candidates can work in a fast-paced environment while maintaining a high attention to detail to achieve individual and team production and quality results. About HUB : HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you’re dealing with real estate owned , residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking , blanket , and impairment programs are designed to address lending risk comprehensively.Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio. Why Choose HUB? Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products. Key in and validate data received in order to update loan records. Match insurance documents to loan records in the Miniter Ecommerce System. Train to additional supplemental processes based on business need. Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals. Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings. Participate and/or collaborate in assignments and special projects. Attends industry related continuing education training and courses. Other responsibilities as directed. The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Required- 10 key typing: Minimum 32 WPM Required- Reading Comprehension: Understanding company manuals step-by-step Required- a working knowledge of Windows computer environment & Office software Required- Organizational skills required Skills testing may be required Demonstrates sound judgment and decision-making skills. Shows strong reasoning and problem-solving skills. Ability to multi-task. Excellent time management and organization skills. Ability to work both independently and co-operatively with others Ability and willingness to utilize company’s computer system and software Willingness to attend educational classes is desired LICENSING OR CERTIFICATION REQUIREMENTS None required BENEFITS HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL) FSA available Dental plans through BCBSIL Vision insurance through VSP Employer paid Short Term Disability Employer paid Life Insurance – 2x your salary 401k -Company matching 10 paid Holidays Floating Holidays and Personal days Accrue Vacation and Sick time from day 1 Tuition Reimbursement Tools provided from the Company: Laptop Monitor and Mouse Headset and webcam All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month, following their first 30 days. PHYSICAL DEMANDS Work Location: In-office, with the opportunity to work from home 2 days a week after the new hire probationary period. Schedule: Monday-Friday 8:00am-4:30pm CT with half hour lunch, with some flexibility with start/end times after probationary period All duties and responsibilities outlined in this position are considered essential job functions, and reasonable accommodations will be made to enable individuals with disabilities to perform them. The requirements listed represent the minimum knowledge, skills, and abilities necessary to perform the job proficiently. This description is not exhaustive, and employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation. To perform this job successfully, the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, or local law. If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements. Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Posted 5 days ago

Mr. Rooter Plumbing logo

Customer Service Representative

Mr. Rooter PlumbingSouthport, North Carolina

$12 - $14 / hour

Mr. Rooter Plumbing Plumbing is seeking a full time Dispatcher/Receptionist. MUST be able to multi task as we are a high volume company. Excellent customer service is a must. Experience in an office setting scheduling appointments is required. If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Prioritize and coordinate the scheduling of services Coordinate delays in schedule with customers and service technicians Use customer development techniques to solicit work through phone, email, mail and personal customer contacts Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $12.00 - $14.00 per hour Plumbing isn’t just about leaks, pipes, and gaskets. It’s about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it’s part of everything Mr. Rooter Plumbing does. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Posted 1 week ago

Bill Pearce Motors logo

Customer Service Representative

Bill Pearce MotorsReno, Nevada

$19+ / hour

Job Summary:We are seeking a highly motivated and customer-oriented individual to join our team at Bill Pearce Motors as a Customer Service Representative. This is a full-time hourly position in the auto industry, located in Reno, Nevada. The individual in this role will be responsible for providing excellent customer service to our valued clients, addressing their inquiries and concerns, and scheduling service visits, and ensuring their overall satisfaction with our products and services.Compensation & Benefits:This is a full-time position with a competitive hourly wage of $18.50 per hour. Pay will be distributed on a biweekly basis. In addition to monetary compensation, we also offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.Responsibilities:- Serve as the primary point of contact for all customer inquiries and concerns through various channels such as phone, email, and in-person interactions- Provide prompt and professional responses to customer inquiries and concerns in a timely and efficient manner- Maintain a thorough understanding of our products and services to effectively answer customer questions and provide accurate information- Build and maintain strong relationships with customers to promote loyalty and foster a positive image of our company- Collaborate with other departments within the company to resolve customer issues and ensure a smooth customer experience- Keep detailed and accurate records of all customer interactions and transactionsRequirements:- High school diploma or equivalent education required- Minimum of 1-2 years of experience in customer service, preferably in the auto industry- Excellent verbal and written communication skills- Strong interpersonal and problem-solving skills- Proficient in Google Workspace and other computer programs- Ability to multitask and prioritize tasks effectively- Availability to work flexible hours, including evenings and weekends if needed- Must be able to pass a background check and drug testEEOC Statement:Bill Pearce Motors is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming work environment for all employees.

Posted 6 days ago

Fastsigns logo

Customer Service Representative, with sign design and production training

FastsignsSpringfield, Missouri

$16+ / hour

Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Assisting with marketing and social media will also be part of your daily routine. A good driving record is a must. Other aspects of this position is cross training into the actual production of the signs themselves and possibly training to use the digital printers and engravers. The ability to learn and use power tools, measuring tools, and to work independently as well as together with a helper. The sign industry is ever changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 30+ days ago

Planet Fitness logo

Customer Service Representative

Planet FitnessWhite Bear Lake, Minnesota
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

F logo

Customer Service Representative

Fresh MarkorporatedMassillon, Ohio
The Fresh Mark facility in Massillon, Ohio, is currently accepting applications for a 3rd shift Shipping Clerk/Customer Service Reps in our Cold Storage facility. Responsibilities: Ensure customers receive accurate, properly packed product in a timely manner. Maintain/record all related documents required to ship product properly and ensure documents are completed and placed in the appropriate files. Process customer orders for pick up by contacting specified freight carriers. Follow standard work procedures and carry out responsibilities in a safe manner. Requisitions and stores shipping materials and supplies, to maintain adequate inventory at all times. Receive raw materials and supplies, report defects or shortages. Maintain clean and orderly work area. Typical schedule for this role is five days a week (Monday-Friday). Overtime may be required based on needs. Requirements: Experience with clerical and administrative procedures. Solid computer skills; Microsoft Office and Excel. Accurate data entry/typing skills. Excellent written and verbal communication skills; must be able to communicate effectively with co-workers, freight carriers and supervisors. Excellent organizational and time management skills. Ability to solve problems as they arise. Work effectively and independently in a fast paced and changing environment with multiple priorities. We invite you to be part of our exciting team and rapidly growing business. Fresh Mark provides an excellent work environment and comprehensive benefits including paid vacations and holidays, educational assistance and reimbursement, health care with low premiums and deductibles, vision, 401K with company match and more. About Fresh Mark, Inc. At Fresh Mark, people come first. It’s not just a slogan, it is engrained in the fabric of who we are and what we work to achieve every day. The cornerstone of our culture is based on a foundation of taking care of all our employees on every level. As a team member here, you will be given the tools, leadership, and support to grow in your knowledge and career and as a leader yourself. Owned and made in the USA for more than 100 years, Fresh Mark’s Sugardale brand takes a personal approach to making great tasting high quality meats. For a century, we’ve been dedicated to making the best products, the best way. Made with top quality ingredients and workmanship, Sugardale supplies bacon, ham, hot dogs, sliced lunch meats, pepperoni and salami and other specialty meat items with annual sales of more than $1 billion. Fresh Mark welcomes all interested people to apply for job opportunities in our company. We pride ourselves in being a diverse company and we consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability or any legally protected status. All applicants applying for positions with Fresh Mark must accept the Employment Application Consent Form to continue their candidacy. Please click HERE for instructions. Fresh Mark is a drug free workplace #LI-Onsite

Posted 4 days ago

Alpaca Audiology logo

Regional Customer Service/Sales Manager

Alpaca AudiologyBatesville, Arkansas
Alpaca Audiology LLC, on behalf of Taylor Hearing Centers is looking for a dedicated, supportive Regional Customer Service/Sales Manager who will ensure that sales and customer service objectives for a specific region within the company are met. The Regional Customer Service/Sales Manager will fully educate themselves on the specific region: location, insurances, exceptions, company/process changes, in addition to coaching, training, and motivating advocates. They will continue to support advocates after training by monitoring their progress, ensuring that they understand and meet expectations, answer their questions, and provide them with ongoing feedback and inspiration. Individual should be sales/goals driven. Individual should also be analytical, supportive, and prepared to act as a resource to advocates. Responsibilities: Train/prepare regional advocates to communicate effectively with customers and keep them on their patient journey and increase revenue within the region Troubleshoot issues with advocates and customers (when necessary). Oversee and set sales targets for outbound and inbound calls. Ensure that advocates understand and comply with all customer service/sales objectives, performance standards, and policies. Set clear team goals and KPIs. Measure performance with KPIs such as conversion, quality, call waiting, productivity, etc. Answer advocate questions regarding best practices or difficult calls. Identify operational issues and suggesting possible improvements. Monitor and evaluate advocate performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Prepare reports and analyze data to assist executive management as they determine call center goals. Work with other managers to support advocates and maximize customer satisfaction. Requirements: Associates degree or higher. Call center, customer service, sales, and supervisory experience. Proficiency with technology, especially computers, software applications, and phone systems. Must be proficient in Excel. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. Additional Preferred Skills: Ability to work independently with accountability and ownership. Planning, organizing and multi-tasking skills along with disciplined time management. Attention to detail and follow through. Focus through ambiguity. Persuasive approach to influence outcome. ***Applicants must have a flexible work schedule

Posted 30+ days ago

C logo

Customer Service Representative

Chevron StationsRancho Cucamonga, California

$18 - $19 / hour

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1983 Station Address: 8075 Monet Street, Rancho Cucamonga CA 91739 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. · Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. · The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts available · Direct Deposit with competitive weekly pay · Health & Wellness packages available for purchase · Education reimbursement program · Shift Differential Pay for select shifts and job titles · Management Bonus Program · Loyalty Service time Program · Commuter benefit Program Compensation Range: $18.25 - $19.25 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 2 weeks ago

Planet Fitness logo

Customer Service Representative

Planet FitnessMonument, Colorado

$15+ / hour

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $15.20 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

U logo

Inside Sales and Customer Service Representative

US605Carmel, Indiana

$19 - $22 / hour

Benefits: Competitive salary Opportunity for advancement Training & development AlphaGraphics Carmel – Graphics / Print Inside Sales & Customer Service Representative Company Overview AlphaGraphics Carmel is a locally owned marketing, print, signage, and visual communications company dedicated to helping businesses grow. We partner with organizations across Central Indiana to deliver high-quality print, graphics, mailing, and signage solutions backed by responsive service and dependable execution. Our team is committed to building long-term customer relationships while providing a collaborative, supportive workplace where employees can grow professionally. Position Summary AlphaGraphics Carmel is seeking a Graphics / Print Inside Sales & Customer Service Representative who thrives in a fast-paced environment and enjoys helping customers bring their projects to life. This role serves as a primary point of contact for customers—handling estimates, orders, project coordination, and inside sales activities while delivering an exceptional customer experience. The ideal candidate has print, graphics, or visual communications SALES experience , strong attention to detail, and the ability to balance customer service excellence with proactive sales growth. Key Responsibilities Serve as a primary in-store and phone contact for customers, providing professional, timely assistance. Prepare quotes, enter orders, and coordinate projects with production and design teams to ensure accurate execution and on-time delivery. Identify upsell and cross-sell opportunities by recommending additional print, signage, marketing, or finishing solutions. Re-engage inactive customers and follow up on open estimates to generate new business. Assist walk-in customers with order placement, pickups, payments, and general inquiries. Clearly communicate project specifications and customer expectations to internal teams. Resolve customer concerns promptly and professionally, ensuring a high level of satisfaction. Maintain accurate customer records, notes, and job details within company systems. Stay current on AlphaGraphics products, materials, services, and capabilities. Qualifications Preferred: Experience in printing, signage, graphics, or a related industry. Strong customer service and relationship-building skills. Excellent written and verbal communication abilities. Detail-oriented with strong organizational and multitasking skills. Problem-solving mindset with the ability to manage multiple projects simultaneously. Sales-focused attitude with the ability to recognize opportunities and recommend solutions. Proficiency with computers and order-entry or CRM systems (print MIS experience a plus). Why Join AlphaGraphics Carmel? Work with a respected local business serving the Central Indiana community. Collaborative team environment focused on service excellence and growth. Opportunity to develop sales, print, and marketing communications expertise. Competitive compensation and performance-based growth opportunities. If you enjoy combining customer service, project coordination, and inside sales in a dynamic print and graphics environment, we encourage you to apply and grow with AlphaGraphics Carmel. Compensation: $18.50 - $22.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Posted 2 weeks ago

M logo

Customer Service Coordinator

Marshalls of Richfield MNEagan, Minnesota

$16 - $17 / hour

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We’re Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1505 Central Park Commons Dr 120 Location: USA Marshalls Store 1305 Eagan MNThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Posted 2 weeks ago

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Customer Service Engineer

Worldwide TechServices OpenRedondo Beach, California

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Overview

Schedule
Full-time
Career level
Senior-level

Job Description

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.


Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
 
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required


Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended

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