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Systems Integration, Inc. logo

Customer Service

Systems Integration, Inc.o'fallon, MO
Location: Kansas City, MO Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. SII has opportunities for Customer Service Representatives located in Kansas City, MO to support a Federal Government Program. Join our team to discover a professional and rewarding career in an exciting, fast-paced, and growing government-contracting industry! Responsibilities: Provides excellent customer service by answering calls professionally, provides accurate information and minimizes redirection. Makes outbound calls/emails for billing, collections, customer research, quality issues, and other mission related needs. Reviews outstanding accounts assigned. Contacts customers/industry partners, facilitates payment arrangements, documents actions, and escalates unresolved issues. Logs all interactions in Salesforce VISION the same business day, following GSA documentation standards. Responds to emails within 24 hours; responds to live chats in real time and asynchronous messages within 24 hours. Provides information on GSA programs, assists with pre- and post-order issues, and guides users through GSA websites and tools. Helps users with account access, navigation, troubleshooting, and step-by -step guidance on GSA systems. Tracks case status, routes escalations and uses knowledge management resources within VISION. Ensures compliance with KPIs, metrics and performance standards to ensure excellent customer experience. Qualifications: Must have a Public Trust clearance status and must maintain any required clearances or suitability determinations Minimum 1-3 years customer service, call center or help desk experience Strong communication and customer service skills. Ability to research information and work with SMEs for intermediate-level inquiries. For advanced roles: technical troubleshooting or collections experience. Proficiency with CRM systems, Salesforce preferred. Attention to detail and strong documentation accuracy with excellent typing skills. Ability to work in a fast-paced, metrics-driven environment. High School diploma or equivalent required, additional education preferred. Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check. Job Posted by ApplicantPro

Posted 30+ days ago

VENT Fitness logo

Customer Service

VENT FitnessClifton Park, NY
Passion / Integrity / Professionalism / Customer Service Are you a People Person? Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club. Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions. Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management. EOE

Posted 30+ days ago

Dollar Tree logo

Customer Service

Dollar TreeDallas, TX
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 6301 Abrams Rd,Dallas,Texas 75231-7818 07672 Dollar Tree

Posted 30+ days ago

P logo

Customer Service

Planet Fitness Inc.Fargo, ND
Benefits: Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 3 days ago

T logo

Customer Service

TTM Technologies, Inc.San Diego, CA

$39,796 - $62,903 / year

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards ("PCB"s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com Scope: The individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer's order and increase the revenue of the corporation. Duties and Responsibilities: Able to quote from drawings or information supplied by customers to adequately book orders Establish and maintain standard pricing levels at quotation Negotiate and follow up on sales quotations to secure and book job orders Address, resolve and communicate customer issues concerning manufacturability of products Complete error free order entry into pre-established software and systems Track job orders from booking to product release Understand and maintain database of records for backlog reconciliation Efficiently resolve issues with front end engineering to insure product releases are accurate and timely Communicate with manufacturing departments to resolve on time delivery and quality issues Maintain complete and accurate customer contact information Set forth to meet and achieve daily goals Responsible for providing and interpreting reports on sales activities and objective measurements Develop, solicit and generate new customer accounts Develop and maintain an organized work area Balance workload to meet goals Essential Knowledge and Skills: Must clearly understand technology associated with manufacturing high technology circuit boards Project independence, motivation and a success driven approach to complete responsibilities and meet goals Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience Able to use superior customer-oriented telephone etiquette Ability to coordinate and work effectively with many different departments, companies and personalities Ability to read, write and communicate in English to the degree necessary to perform the job Ability to work under pressure and prioritize tasks Ability to multitask Education and Experience: Experience in an inside sales environment preferred; printed circuit board industry experience a plus Excellent use and knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint Bachelor's degree preferred, but not required Must have or be capable of obtaining and maintaining a U.S. Department of Defense (DoD) security clearance. #LI-JS1 Compensation and Benefits: TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered. Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $39,796 - $62,903 Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location. Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Posted 3 weeks ago

Dollar Tree logo

Customer Service

Dollar TreeMemphis, TN
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 2085 Whitten Rd.,Memphis,Tennessee 38133-6003 07772 Dollar Tree

Posted 30+ days ago

Hy-Vee logo

Customer Service

Hy-VeeIndependence, MO
Additional Considerations (if any): At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail. Processes Western Union orders. Processes Western Union orders. Sells money orders, cashes payroll, personal, ADC, and social security checks. Sells hunting and fishing licenses. Breaks down and puts money in utility drawers. Signs on postal department, breaks down, and turns off postal register. Processes paid outs. Sends faxes for customers. Counts the days' coupons. Processes refunds for customers and department approved refunds. Answers the telephone for the store using appropriate telephone techniques. Utilizes the intercom system for paging, etc. using appropriate procedures. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Signs on and off lottery machines. Assists customers with dry cleaning where applicable. Assists customers at the registers where necessary. Sells and redeems lottery tickets. Processes bottle refunds. Assists in other areas of store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction Education and Experience High school or equivalent experience and over six months up to one year of similar or related work experience. Physical Requirements Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently. Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision. The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing. Working Conditions This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure. Equipment Used to Perform Job Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom. Contacts Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Posted 2 days ago

Dollar Tree logo

Customer Service

Dollar TreeCapitol Heights, MD

$15 - $16 / hour

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 1771 Ritchie Station Ct,Capitol Heights,Maryland 20743-5064 05313 Dollar Tree From: 15.3 To: 15.5

Posted 30+ days ago

Hy-Vee logo

Customer Service

Hy-VeeSpringfield, MO

$15 - $19 / hour

Additional Considerations (if any): At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail. Processes Western Union orders. Processes Western Union orders. Sells money orders, cashes payroll, personal, ADC, and social security checks. Sells hunting and fishing licenses. Breaks down and puts money in utility drawers. Signs on postal department, breaks down, and turns off postal register. Processes paid outs. Sends faxes for customers. Counts the days' coupons. Processes refunds for customers and department approved refunds. Answers the telephone for the store using appropriate telephone techniques. Utilizes the intercom system for paging, etc. using appropriate procedures. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Signs on and off lottery machines. Assists customers with dry cleaning where applicable. Assists customers at the registers where necessary. Sells and redeems lottery tickets. Processes bottle refunds. Assists in other areas of store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction Education and Experience High school or equivalent experience and over six months up to one year of similar or related work experience. Physical Requirements Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently. Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision. The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing. Working Conditions This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure. Equipment Used to Perform Job Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom. Contacts Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies. The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience. For information on company benefits visit Benefits | Hy-Vee. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Posted 2 weeks ago

Hy-Vee logo

Customer Service

Hy-VeeMason City, IA
Additional Considerations (if any): Night & Weekend Shifts Required At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail. Processes Western Union orders. Processes Western Union orders. Sells money orders, cashes payroll, personal, ADC, and social security checks. Sells hunting and fishing licenses. Breaks down and puts money in utility drawers. Signs on postal department, breaks down, and turns off postal register. Processes paid outs. Sends faxes for customers. Counts the days' coupons. Processes refunds for customers and department approved refunds. Answers the telephone for the store using appropriate telephone techniques. Utilizes the intercom system for paging, etc. using appropriate procedures. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Signs on and off lottery machines. Assists customers with dry cleaning where applicable. Assists customers at the registers where necessary. Sells and redeems lottery tickets. Processes bottle refunds. Assists in other areas of store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction Education and Experience High school or equivalent experience and over six months up to one year of similar or related work experience. Physical Requirements Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently. Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision. The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing. Working Conditions This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure. Equipment Used to Perform Job Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom. Contacts Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Posted 2 days ago

Dollar Tree logo

Customer Service

Dollar TreeAtlanta, GA
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 2630 Martin Luther King,Atlanta,Georgia 30311-1605 05779 Dollar Tree

Posted 30+ days ago

KFC logo

Customer Service

KFCGardena, California

$20 - $21 / hour

JOB PURPOSE: “Make the Connection” by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow team members in a respectful and professional manner. Most of all, display superb Teamwork skills to contribute to a positive work environment through our Core Values. JOB ACCOUNTABILITIES: Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude. Take guests’ orders and assemble them. Immediately attend to any guest service problem or complaint and notify manager as needed. Accept payment from customers, make change as necessary, and issue a receipt. Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift. Resolving guest complaints and addressing any questions or comments that guests may have. Ensure that all product holding times are strictly observed. Maintain clean and safe work area. Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms. Stock work station as needed napkins, cups, lids, etc. and maintain an adequate supply of iced tea. Operate registers and credit card machines. Follow food & safety procedures and reports any issues to the Manager on Duty and/or Area Manager. Able to work flexible schedule; days, nights, weekends and holidays. Perform any other duties as assigned by the Manager in charge of the shift. SKILLS AND EXPERIENCE REQUIRED: Outstanding customer relation skills and ability to ensure a guest priority culture Effective communication, good organization skills Accuracy and honesty of handling revenues and aspects of the revenue control system Good math skills Good analytical skills Ability to act on and solve minor problems as they arise Ability to multi-task and work under pressure Compensation: $20.00 - $20.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

KFC logo

Customer Service

KFCCypress, California

$20 - $21 / hour

JOB PURPOSE: “Make the Connection” by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow team members in a respectful and professional manner. Most of all, display superb Teamwork skills to contribute to a positive work environment through our Core Values. JOB ACCOUNTABILITIES: Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude. Take guests’ orders and assemble them. Immediately attend to any guest service problem or complaint and notify manager as needed. Accept payment from customers, make change as necessary, and issue a receipt. Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift. Resolving guest complaints and addressing any questions or comments that guests may have. Ensure that all product holding times are strictly observed. Maintain clean and safe work area. Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms. Stock work station as needed napkins, cups, lids, etc. and maintain an adequate supply of iced tea. Operate registers and credit card machines. Follow food & safety procedures and reports any issues to the Manager on Duty and/or Area Manager. Able to work flexible schedule; days, nights, weekends and holidays. Perform any other duties as assigned by the Manager in charge of the shift. SKILLS AND EXPERIENCE REQUIRED: Outstanding customer relation skills and ability to ensure a guest priority culture Effective communication, good organization skills Accuracy and honesty of handling revenues and aspects of the revenue control system Good math skills Good analytical skills Ability to act on and solve minor problems as they arise Ability to multi-task and work under pressure Compensation: $20.00 - $20.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

KFC logo

Customer Service

KFCHemet, California

$20 - $21 / hour

JOB PURPOSE: “Make the Connection” by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow team members in a respectful and professional manner. Most of all, display superb Teamwork skills to contribute to a positive work environment through our Core Values. JOB ACCOUNTABILITIES: Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude. Take guests’ orders and assemble them. Immediately attend to any guest service problem or complaint and notify manager as needed. Accept payment from customers, make change as necessary, and issue a receipt. Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift. Resolving guest complaints and addressing any questions or comments that guests may have. Ensure that all product holding times are strictly observed. Maintain clean and safe work area. Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms. Stock work station as needed napkins, cups, lids, etc. and maintain an adequate supply of iced tea. Operate registers and credit card machines. Follow food & safety procedures and reports any issues to the Manager on Duty and/or Area Manager. Able to work flexible schedule; days, nights, weekends and holidays. Perform any other duties as assigned by the Manager in charge of the shift. SKILLS AND EXPERIENCE REQUIRED: Outstanding customer relation skills and ability to ensure a guest priority culture Effective communication, good organization skills Accuracy and honesty of handling revenues and aspects of the revenue control system Good math skills Good analytical skills Ability to act on and solve minor problems as they arise Ability to multi-task and work under pressure Compensation: $20.00 - $20.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

C logo

Customer Service

Christopher LewisAustin, Texas

$30,000 - $60,000 / year

Responsive recruiter Benefits: Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About the Role: Join The Lewis Agency as an Inside Sales/Customer Service representative in vibrant Austin, TX! This role offers a unique opportunity to connect with customers, providing them with exceptional service and tailored insurance solutions. Responsibilities: Engage with potential customers to identify their insurance needs and provide appropriate solutions. Manage inbound and outbound sales calls while maintaining a high level of customer satisfaction. Process policy renewals, changes, and claims inquiries efficiently. Utilize CRM software to track customer interactions and sales activities. Educate customers on coverage options and benefits to enhance their understanding of products. Collaborate with the team to achieve sales targets and improve customer experience. Handle customer complaints with professionalism and resolve issues promptly. Stay updated on industry trends and Allstate products to provide accurate information. Requirements: Proven experience in sales or customer service, preferably in the insurance industry. Active insurance license or willingness to obtain one within a specified timeframe. Strong communication skills with a customer-centric approach. Ability to work in a fast-paced environment and manage multiple tasks. Detail-oriented with excellent organizational skills. Proficient in using CRM systems and Microsoft Office Suite. Positive attitude and a team player mentality. High school diploma or equivalent; associate or bachelor’s degree preferred. About Us: The Lewis Agency has been serving the Austin community for over a decade, providing reliable insurance solutions tailored to individual needs. Customers love our commitment to exceptional service and our knowledgeable team, while employees appreciate the supportive work environment and opportunities for growth. This is a remote position. Compensation: $30,000.00 - $60,000.00 per year As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

Posted 3 weeks ago

KFC logo

Customer Service

KFCYucaipa, California

$20 - $21 / hour

JOB PURPOSE: “Make the Connection” by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow team members in a respectful and professional manner. Most of all, display superb Teamwork skills to contribute to a positive work environment through our Core Values. JOB ACCOUNTABILITIES: Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude. Take guests’ orders and assemble them. Immediately attend to any guest service problem or complaint and notify manager as needed. Accept payment from customers, make change as necessary, and issue a receipt. Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift. Resolving guest complaints and addressing any questions or comments that guests may have. Ensure that all product holding times are strictly observed. Maintain clean and safe work area. Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms. Stock work station as needed napkins, cups, lids, etc. and maintain an adequate supply of iced tea. Operate registers and credit card machines. Follow food & safety procedures and reports any issues to the Manager on Duty and/or Area Manager. Able to work flexible schedule; days, nights, weekends and holidays. Perform any other duties as assigned by the Manager in charge of the shift. SKILLS AND EXPERIENCE REQUIRED: Outstanding customer relation skills and ability to ensure a guest priority culture Effective communication, good organization skills Accuracy and honesty of handling revenues and aspects of the revenue control system Good math skills Good analytical skills Ability to act on and solve minor problems as they arise Ability to multi-task and work under pressure Compensation: $20.00 - $20.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

Queensboro Toyota logo

Customer Service

Queensboro ToyotaQueens, New York
Since opening in 1967, Queensboro Toyota has become a reputable dealership in Woodside, NY and serves the surrounding areas of Brooklyn, Manhattan, and Queens. We are always looking for hard-working, motivated individuals to join our team! If you're looking to join a comfortable and friendly work environment, as well as grow within the automotive industry, we would love for you to apply today! See for yourself why Queensboro Toyota is the best place to work! What We Offer: Medical/Dental Insurance 401K Paid vacation Paid training Excellent culture Relaxed atmosphere Located near public transit Responsibilities: Answer on line customer inquiries demonstrating product prowess and understanding of consumer needs Provide excellent customer service Introducer to dealership and Toyota brand Provide added value to shopping experience Qualifications: At least one previous role based in strong customer service experience Team player attitude Prompt and courteous Enthusiastic personality Must have strong computer skills Willing to submit to a pre-employment background check & drug screen

Posted 6 days ago

M logo

Customer Service

Mary Ann DonutsCanton, OH
Job Title: Retail Associate PTO Earned Department/Group: Brickden Group dba Mary Ann Donuts Location: Full and Part Time  Travel Required: Not Required  Level/Salary Range: Hourly + Merit Raises Position Type: Customer Service Contact: Will Train Applicant(s): On the job training provided Flexible Schedule External posting URL: Internal posting URL: Applications Accepted By: On Line Only www.maryanndonuts.com Select: Employment under the About Us tab on our website Locations: 1. 5039 West Tuscarawas St. NW Canton, OH 44708 2. 4222 Hills & Dales RD NW Canton, OH 44708 3. 2131 Columbus RD NE Canton, OH 44705 4. 2909 Cleveland Ave SW Canton, OH 44707 Job Duties -Fulfilling customer orders by properly bagging and boxing donuts -Understand and Operate POS systems and credit card machines, reconciling cash drawers -Learning how to operate espresso machines and commercial coffee equipment - Memorizing hot and cold drink recipes -Completing daily cleaning and sanitizing procedures Qualifications Previous experience with similar food service is preferred but NOT required Food Service certification will help with placement not required.  Hours of availability  3:30am- 6:30pm We can work around specific needs however the more availability the better opportunity for pay growth and company advancement.  Powered by JazzHR

Posted 30+ days ago

Path Arc logo

Customer Service

Path ArcLos Angeles, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

A logo

Customer Service

ArivoWest Valley, Utah
TITLE: Customer Service Representative POSITION SUMMARY: The Customer Service Representative is responsible for helping customers by providing account information and resolving questions and issues. DUTIES AND RESPONSIBILITIES: Make new customer welcome calls Take inbound payments Assist customers with general questions by phone, email, and chat Ensure customer service policy is adhered to Assist customers with payment extensions, due date changes, and auto pays Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S Previous experience in customer service, sales, or another related field Ability to build rapport and effectively communicate with customers and co-workers Ability to prioritize and multitask Positive and professional Excellent verbal and written communication skills Microsoft Office Suite experience Dependable All employees must adhere to the below Company Values: R espect: We treat everyone with genuine care and concern I ntelligence: Intelligence means we’re able to learn, grow and adapt. G reatness: We are consistently exceptional in our work and continually improve. H onesty: We keep our commitments, tell the complete truth and act with integrity T eamwork: We understand the responsibilities of teamwork and are determined to pull our own weight. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.

Posted 3 weeks ago

Systems Integration, Inc. logo

Customer Service

Systems Integration, Inc.o'fallon, MO

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Job Description

Location: Kansas City, MO

Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. SII has opportunities for Customer Service Representatives located in Kansas City, MO to support a Federal Government Program. Join our team to discover a professional and rewarding career in an exciting, fast-paced, and growing government-contracting industry!

Responsibilities:

  • Provides excellent customer service by answering calls professionally, provides accurate information and minimizes redirection.
  • Makes outbound calls/emails for billing, collections, customer research, quality issues, and other mission related needs.
  • Reviews outstanding accounts assigned. Contacts customers/industry partners, facilitates payment arrangements, documents actions, and escalates unresolved issues.
  • Logs all interactions in Salesforce VISION the same business day, following GSA documentation standards.
  • Responds to emails within 24 hours; responds to live chats in real time and asynchronous messages within 24 hours.
  • Provides information on GSA programs, assists with pre- and post-order issues, and guides users through GSA websites and tools.
  • Helps users with account access, navigation, troubleshooting, and step-by -step guidance on GSA systems.
  • Tracks case status, routes escalations and uses knowledge management resources within VISION.
  • Ensures compliance with KPIs, metrics and performance standards to ensure excellent customer experience.

Qualifications:

  • Must have a Public Trust clearance status and must maintain any required clearances or suitability determinations
  • Minimum 1-3 years customer service, call center or help desk experience
  • Strong communication and customer service skills.
  • Ability to research information and work with SMEs for intermediate-level inquiries.
  • For advanced roles: technical troubleshooting or collections experience.
  • Proficiency with CRM systems, Salesforce preferred.
  • Attention to detail and strong documentation accuracy with excellent typing skills.
  • Ability to work in a fast-paced, metrics-driven environment.
  • High School diploma or equivalent required, additional education preferred.

Must be able to pass a federal  background check going back 7 years without felonies. Must be able to pass a federal credit check. 

Job Posted by ApplicantPro

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