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La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures Non-exempt $15.35 Job Summary: Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic Core Competencies: •    Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required) •    Must have excellent phone etiquette •    Must possess excellent time management skills •    High attention to detail with high degree of organization •    Must be self-initiating and adaptable with ability to communicate to a variety of staff members •    Must exercise excellent judgement •    Must maintain a high level of confidentiality •    Must be able to work well under pressure and with minimal supervision •    Good organization and analytical abilities •    Exceptionally strong customer service, communication and interpersonal skills. •    Advocate for positive patient experience. •    Good basic math skills. •    Basic office skills- ability to use windows based software, copier, fax machine, etc. •    Demonstrated ability to treat patients with respect, dignity and culturally appropriate. •    High level of flexibility. •    Demonstrates competency in basic computer skills Job Requirements: •    High school graduate or equivalent and/or completion of a medical terminology course. •    One-year experience in a records department preferred. •    Ability to work in high stress environment Benefits: · Health Insurance - PPO · Dental Insurance · Vision Insurance · 401(K) with employer matching · Life and AD&D Insurance · Short Term Disability · Long Term Disability · Supplement Life Insurance · Paid Time Off (PTO) · Holidays (9) · Education Reimbursement · Cafeteria Plan · Employee Assistance Program · Travel Reimbursement 29-03-274-02 #INDEL Powered by JazzHR

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

EMPLOYMENT TYPE: FULL TIME JOB TYPE: Customer Service Representative SALARY RANGE: $45,000 - $75,000 Benefits: Medical and Dental (Remote for California Residents Only) This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work. Responsibilities of a Customer Service Representative: Interact with customers daily to inform of client products and services Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise. Ensure and provide quality service to external customers. Answer all customer inquiries in a timely and professional manner. Process orders with high level accuracy. Maintain a positive representation of the company and associated brands at all times Requirements of a Customer Service Representative: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service Experience Business Trips Travel Opportunities Multitasking Skills Opportunity to Manage Different Personalities Entry Level Customer Service Manager Must Have : A Passion to succeed in an outside sales environment that is fast paced and fun Precise attention to detail A love of people – you MUST be a people person The understanding of teamwork and time management Spanish / Bilingual is not required, however, preferred in this position #LI-Onsite Powered by JazzHR

Associates Asset Recovery is looking to interview and hire qualified candidates! AAR is more than a job it is a family. This family works to build lasting careers that will benefit you and your families. We offer competitive pay and comprehensive benefits. What is a Customer Service Representative? A Customer Service Representative is a valued member of the AAR team. These team members are the direct line of communication between the clients, the customers, and the other members of our organization. This position requires exemplary customer service skills as you will be assisting others throughout the day. Additionally, CSR’s have the challenge of verifying information from our clients and placing the best and most current information into the accounts for our other team members. Things to think about: This role is fast-paced You will have the chance to connect with and help a lot of people You need to be detail-oriented You are rewarded for your efforts You must be a listener so you can be the problem solver CSR’s Duties Answer Incoming Calls from clients and customers Assist other employees with information on accounts Show all customers and clients a superior level of customer service Must be able to type minimum 40 wpm Powered by JazzHR

You Bring the Drive — We’ll Show You the Way Looking for more than just another job? You might be who we’re looking for. We’re hiring individuals who want the freedom to work from anywhere, the tools to grow quickly, and the chance to help real families every single day. If you’re self-motivated, eager to learn, and ready to build something meaningful, this could be your next big move. What This Role Offers:   Career, Not Just a Job We provide you with a proven system, ongoing mentorship, and real growth opportunities — not a ceiling.   Get Paid What You’re Worth Uncapped commissions, renewal income, weekly pay, and performance bonuses mean your income reflects your effort.   Work Remotely All you need is Wi-Fi and a desire to win. Whether you’re at home or on the go, this role travels with you.   Learn as You Go Our team will train and support you from day one. No sales background? No problem. We hire for attitude and train for skill.   Do Work That Matters You’ll be helping hardworking families protect their futures — it’s a career that feels good to wake up to. Day-to-Day Responsibilities: Connect with individuals who’ve requested information Schedule and conduct virtual consultations Recommend coverage options tailored to each family Submit applications and support the onboarding process Maintain relationships through follow-up and service We’re Looking For:  Motivated self-starters  Clear communicators who care about people Organized individuals who manage time well Fast learners open to feedback and growth  Candidates legally eligible to work in the U.S. or Canada What You’ll Gain: Total flexibility with a remote schedule Weekly earnings + residual income streams Leadership and promotion opportunities Health benefits and travel perks A supportive team and a long-term vision This is your chance to take ownership of your time, income, and impact. If you’re ready to do work that matters — and get rewarded for it — we’d love to hear from you. Powered by JazzHR

ABOUT VIAPLUS : ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients. We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a “one account” feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue – all while providing exceptional customer service. Learn more: http://www.viaplus.com ABOUT VINCI HIGHWAYS VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience. More information: https://www.vinci-concessions.com/en/vinci-highways https://www.linkedin.com/company/vinci-highways/ @VINCIConcess JOB PROFILE : Customer Service Representative, Lead JOB LOCATION: Corona, CA & Anaheim, CA JOB RESPONSIBILITIES: Reporting to the Call Center Manager, the Customer Service Lead is responsible for leading approximately 10-15 Customer Service Representatives in a high-volume, fast-paced call center environment, handling contacts received via telephone, chat, text, or email. Act as the single point of contact for escalated cases with the ability to transition an escalated call into a positive customer experience. Monitoring the performance of CSC according to established performance standards and policies. The CS Lead is directly responsible for instilling a “can do” and customer-focused attitude in every employee, thus creating a culture that is characterized by Commitment, Accountability, Respect, Excellence, and Empowerment. Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty. Provide day-to-day supervision and support to assigned Customer Service Representatives. This includes, but is not limited to, observing daily interactions of the team, and ensuring adherence standards are being met. Review reports daily, weekly, and monthly to recognize success and coach for improvements. Ensure, Quality Assurance, FCR, and CSAT KPI expectations are being met for each assigned direct report; if not, create action plans Achieve maximum productivity and efficiency of employees daily, including coaching to AHT. Perform 1 call, and 1 error monitor, per rep, per week, and update the QA tracker weekly; deliver immediate results/feedback to employees and coach accordingly and promptly. Work closely with the QA Training Team Lead and Supervisor to ensure guideline adherence, call integrity, and proper phone etiquette are being met; if not, coordinate a plan to address training needs Attend mandatory QA calibrations and assist in the development and implementation of quality improvement programs to increase customer satisfaction, and FCR and drive productivity to meet KPIs. Facilitate the communication of new information to all CSRs in a timely basis, ensuring understanding and consistency of handling by all assigned CSRs; ensure clear communication to up to leadership as well. Responsible for the onboarding and development of direct reports Prepare performance reports and ensure employee folders are documented, kept up to date, and organized. Handle supervisor-escalated calls/callbacks Handle all offline work for direct reports – Examples: Congestion Credits, Toll Disputes, Pay by Plate Credits, etc. Provide ongoing motivation to the team. Manage Teams and walk the floor/visible to CSRs. Assist with maintaining service level requirements by ViaPlus’ objectives and KPIs. Proactively coordinates 1:1 meetings, trainings, etc. with CS Supervisor & CS Manager to ensure adequate phone coverage is in place before taking CSR off the phones. Communicate with CS Manager or Supervisor to ensure adjustments to CSR’s productivity are brought to their attention for corrections to be made in the Productivity tracker. Monitor and manage real-time stats, and partner with leaders to implement actions as needed and promptly, immediately address concerns with direct reports. Supervise direct reports to ensure schedule adherence for CSRs is being maintained and coached accordingly. Conduct documented monthly 1x1 meetings with each Customer Service Representative by the 15 th of the following month, to include monthly scorecards. Manage and coach Productivity reports daily and coordinate disciplinary conversations with the CS Supervisor as needed. Manage and coach to Attendance Tracker daily and coordinate disciplinary conversations with the CS Supervisor as needed. Manage and coach CSR KPI Scorecards monthly and coordinate disciplinary conversations with the CS Supervisor as needed. Conduct Employee coaching and counseling sessions promptly · Be a “Change Agent” and find solutions to customer and employee challenges; assume a high level of ownership for customer satisfaction. Meet all expectations and deadlines. Model expectations of punctuality and attendance Serves as backup Team Lead for colleagues. QUALIFICATIONS: PC skills, strong data entry skills, 10-key by touch, and the ability to effectively navigate through a Windows environment. Spreadsheet skills are a plus. Interpersonal skills: an ability to solve conflicts between team members; a knack for motivating others and giving constructive feedback. Accountability for their team’s performance Confidence in their actions Organization skills, especially planning EDUCATION & EXPERIENCE: High school diploma or GED. Three (3) to five (5) years of Call Center Experience SUPERVISORY RESPONSIBILITIES N/A WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Powered by JazzHR

We have an immediate full-time remote Benefits Representative/CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. We offer full training and great weekly pay.  Position Benefits: Full training provided No experience needed A fun, energetic and positive office environment Great benefits Career growth and advancement opportunities Great weekly pay and bonuses A dynamic team environment, we help each other grow in this career What we are looking for in you: Communication skills Team player mentality Strong customer service skills Basic computer skills Friendly personality Detail-oriented Coachable Eager and willing to learn YOU MUST BE AUTHORUZED TO WORK IN THE U.S. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. First year pay typically ranges from $55,000-$65,000. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Our company is a leading provider of AT&T products and services, specializing in sales and customer experience. We are rapidly expanding our customer acquisition in the local area, providing tailor-made solutions to AT&T's new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to join our team as an AT&T Sales and Customer Service Associate. We are looking for a customer-first individual to join our team as an AT&T Sales and Customer Service Associate. In this role, you'll be the primary point of contact, helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position, we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you can tackle any customer needs or acquisitions as an AT&T Sales and Customer Service Associate. AT&T Sales And Customer Service Associate Responsibilities: Engage with residential customers to identify their needs and provide tailored AT&T product and service recommendations during the sales consultation Provide caring, courteous, trustworthy, and professional service to AT&T customers directly Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers' sales orders on new internet and wireless services Track all sales orders from start to finish to create a seamless customer experience Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers' needs AT&T Sales And Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, and point-of-sale systems This is a performance-based position with unlimited commission potential—your earnings reflect your drive, not a salary cap. Annual compensation figures are based on average earnings in the role. Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

    Customer Service Representative   Contractor In Charge is looking for an organized, efficient Customer Service Representative with an eye for detail and a high level of accuracy. The Customer Service Representative should be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills.   Who We Are   Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offer their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and we let them focus on that by doing the rest for them !   Location:   Must live in  Alabama, Arizona, Florida, Georgia. Michigan, Nevada, North Carolina, South Carolina, Tennessee, Texas, Virginia   What We Offer:   Competitive salary - starting at $17/hour Medical Benefits -available after 90 days! Retirement Savings Plan Vacation Pay Paid training   Incentive programs   Advancement Opportunities     Responsibilities:   Answer all incoming calls, as the initial point of contact   Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their home   Provide a sense of calm and exhibit empathy for customers, so they feel comfortable   Conduct service-related, follow-up calls to check in on past customers and assess their current needs   Help the field team by taking detailed notes from customer calls and entering them into our system   Contribute to our company’s culture by being upbeat and hard-working   Requirements:   High School Diploma/GED is required   Self-starter, reliable, flexibility with hours   High level of accuracy and efficiency   Exceptional verbal and written communication skills   Courteous, professional manner, strong customer service skills   Computer literacy and strong typing skills  (30+ WPM),experience with Microsoft Office Excellent multitasking and follow-up skills, with high attention to detail   Excellent interpersonal communication skills on a professional and technical level    Able to work both independently and as part of a team   Any experience with ServiceTitan, FieldEdge, Housecall Pro, or other scheduling software would be a plus! HVAC, plumbing, or electrical home service customer service or dispatch experience would also be helpful but is not required. Work Schedule: This entry-level work-from-home job works a  flexible schedule  depending on business needs. We are an equal opportunity employer     Powered by JazzHR

LABORATORY EXPRESS Position: Customer Service Representative Department: Client Services & Support Employment Type: part time Work Arrangement: 100% Remote Compensation: $27.00 - $32.00 per hour POSITION SUMMARY: Laboratory Express is seeking a compassionate and detail-oriented Customer Service Representative to serve as a primary point of contact for our healthcare providers, patients, and clinical partners. This remote position plays a vital role in delivering exceptional customer experiences while supporting our mission to provide accurate and timely laboratory diagnostic services. KEY RESPONSIBILITIES: Handle inbound calls, emails, and chat inquiries from patients, physicians, and healthcare facilities with professionalism and empathy Provide information regarding laboratory test services, specimen collection procedures, testing turnaround times, and result availability Assist clients with test ordering, requisition forms, account setup, and portal access Schedule patient appointments for specimen collection at Laboratory Express facilities or mobile phlebotomy services Process and verify insurance information, obtain pre-authorizations, and explain billing procedures to patients Address and resolve customer complaints, concerns, and service issues promptly and effectively Coordinate with laboratory staff, phlebotomists, and courier services to ensure timely specimen collection and processing Update and maintain accurate customer records in the database and CRM system Provide status updates on pending test results and communicate delays or issues to appropriate parties Educate customers on specimen collection requirements, fasting instructions, and test preparation guidelines Process refund requests, billing adjustments, and payment arrangements according to company policies Document all customer interactions thoroughly with detailed notes in the ticketing system Meet or exceed performance metrics including call quality, response time, customer satisfaction scores, and resolution rates Stay informed about new laboratory tests, services, pricing, and company policies through ongoing training REQUIRED QUALIFICATIONS: High school diploma or equivalent (Associate's degree preferred) 2+ years of customer service experience, preferably in healthcare, laboratory, or medical office setting Excellent verbal and written communication skills with a professional phone manner Strong interpersonal skills with ability to build rapport and demonstrate empathy Proficiency in computer systems, including CRM software and Microsoft Office Suite Ability to multitask and navigate multiple computer systems simultaneously Strong organizational skills and attention to detail Problem-solving abilities and sound judgment in handling customer concerns Reliable high-speed internet connection and dedicated home workspace Ability to maintain confidentiality and comply with HIPAA regulations PREFERRED QUALIFICATIONS: Experience in medical laboratory, diagnostic services, or healthcare customer service Familiarity with medical terminology and laboratory testing procedures Knowledge of health insurance verification and authorization processes Experience with Laboratory Information Systems (LIS) or Electronic Health Records (EHR) Bilingual skills (English/Spanish) highly desirable Previous experience with Salesforce, Zendesk, or similar CRM platforms Powered by JazzHR

NOW HIRING   Park Hosts are the front lines and first impressions when it comes to the sales and service of our park. Your primary responsibility is to ensure that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their entire visit.  This position is supervised by the Park Operations Assistant Manager and Park Manager. About Us The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com. Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more. Responsibilities Provide our guests with an amazing experience! Greet and check in guests.  Provide general Park information and directions Complete ticket sales, reservation reschedules, and account credits according to the Park policies Work on-site with group and birthday party organizers to provide assistance to groups and birthday parties with advance reservations Retail sales and inventory management Guest management in the event of a weather closure Complete assigned opening and closing procedures Assist in Park event set up and coordination as needed Upkeep and general cleanliness of retail area, ticket sales area, bathrooms and other customer and staff areas Harnessing and de-harnessing guests Conducting inventory of customer equipment General park duties, including mulching, cleaning, trash runs, harness processing, and water station refills, with other duties or tasks as assigned May be cross-trained for shifts in our new Owl Creek Landing attraction. Qualifications Possess a friendly disposition and professional demeanor at all times Strong communication skills and a kind, patient approach to working with people Reliable with a strong work ethic and personal integrity Attention to detail A PASSION FOR WORKING OUTDOORS AND THE ABLIITY TO HANDLE ALL WEATHER CONDITIONS Able to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performance Candidates with background/experience in one or more of the following areas are preferred: travel/tourism, service industry, customer service, retail, hospitality Candidates must be at least 18 years old, able to lift 30 lbs. Schedule This is an hourly position. Available positions can be seasonal and part-time, depending on operational needs and candidate availability. Candidates should have a flexible schedule with both weekday and weekend availability. There is a mandatory orientation session and training period required for all candidates. This time is paid at your hourly rate.  The session for the spring will be held at the end of February. Pay Range While the exact pay offered reflects a candidate's qualifications and experience, Park Hosts are paid at a rate starting at $14 per hour. Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier status, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law.  Employment decisions will be based on merit, qualifications, and abilities. Powered by JazzHR