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A logo
American Income Life AOAurora, CO
*DISCLAIMER: APPLICANT MUST RESIDE IN THE U.S. TO BE CONSIDERED FOR THIS POSITION, ALL OTHER APPLICANTS WILL BE IMMEDIATELY DISQUALIFIED* Are you ready to join the forefront of AO’s unparalleled growth in the bilingual market? We are on the hunt for exceptionally talented and ambitious bilingual leaders fluent in both Spanish and English to join our extraordinary team! AO is renowned for its unrivaled growth opportunities that surpass all others. As a valued member of our bilingual team, you’ll gain exclusive access to specialized mentorship and training calls tailored specifically to enhance your skillset. Brace yourself to become a top earner within the company, as we provide the resources and support you need to soar to new heights of success. Our ideal candidates will embody the following qualities that set them apart: • Exude professionalism and reliability, establishing themselves as trusted leaders. •  Possess an unwavering work ethic and a rapid learning ability, ready to tackle any challenge. • Radiate positivity and excel in client-facing interactions, leaving a lasting impression. Prepare to be blown away by the incredible benefits and perks we offer: • Embrace the freedom of working from the comfort of your own home, enjoying a flexible schedule that suits your lifestyle. • Reap the rewards of weekly pay that offers financial stability. • Be recognized for your outstanding performance with enticing bonuses that reflect your dedication. • Prioritize your well-being with health insurance reimbursement you’re taken care of. • Secure your future with comprehensive life insurance coverage. • Plan for retirement with confidence, as we offer a robust retirement plan. • Join our community-driven initiative, as we adapt our operations to prioritize community wellness, conducting all interviews via Zoom video conferencing. To seize this unbelievable opportunity, simply submit your resume and compensation requirements, and prepare to embark on a transformative journey with AO. Unleash your potential today and become an indispensable part of AO’s bilingual powerhouse! Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSLakewood, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

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Morphius CorpHunnington Park, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

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Morphius CorpWinnetka, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSSanta Clarita, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 2 weeks ago

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ForgeFitAllentown, PA
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

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ForgeFitOakland, CA
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

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Golden Era PromotionsSanta Ana, CA
Join Our Team as a Sales and Customer Service Representative! Golden Era Promotions is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to expand throughout the territory while simultaneously cultivating the next generation of leaders within our field. Golden Era Promotions is seeking a passionate and ambitious Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients. What does a typical day look like for our Sales and Customer Service Representative? Let's break it down: Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Sales and Customer Service Representative: High School Diploma Previous customer service, account management, or relevant sales experience is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Customer Sales Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and who desire to grow in their career and professional portfolio. This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role. Powered by JazzHR

Posted 30+ days ago

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ForgeFitHartford, CT
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

Winsor Consulting logo
Winsor ConsultingPiscataway, NJ
Winsor Co. is looking for a customer service representative to join our team in our Piscataway office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.   Responsibilities:   Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.   Requirements:   Bachelor’s degree or equivalent 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system   Our employees enjoy a work culture that promotes fun and engaging atmosphere. We are a virtual company so we service the greater New Jersey area and some things are also in person. Candidates must have a vehicle and be available to work Monday to Friday 8AM - 5PM.   Powered by JazzHR

Posted 30+ days ago

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Morphius CorpLos Angeles, CA
We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants. Requirements: Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities. Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement (upon qualification) Life insurance Retirement Plan UNION BENEFITS – Our staff also belong to a union which includes benefits Flexible hours Remote work optional and available Powered by JazzHR

Posted 1 week ago

Tryon Medical Partners logo
Tryon Medical PartnersCharlotte, NC
Revenue Cycle Customer Service Specialist Job Summary: The Revenue Cycle Customer Service Specialist manages all incoming patient calls and patient inquiries received via the RCM Billing work queue. This role provides patient support by resolving billing inquires, update demographic and insurance information and assists with setting up patient payment plans to address outstanding balances owed.(This is a full time position based in Charlotte NC, with a hybrid schedule, Monday to Friday 8 am to 5 pm) Primary Job Responsibilities: Act as RCM initial point of contact for patient calls related to general account balance inquiries, patient demographic updates and billing-related disputes or questions. Update patient demographics and insurance information as appropriate. Review patient account to effectively explain balance details to patient. Process incoming credit card payments during patient call. Understand and effectively communicate to patient how claim was processed by payor (copay, deductible, coinsurance). Set up an acceptable payment plan based on the organization’s patient financial policy. Assist with RCM billing work queues and worklists regarding patient billing questions sent to the department. Handle actions for patient accounts when correspondence is received for bankruptcies, death, and legal correspondence (divorce, guarantor changes; provide statements for auto accident lawsuits, etc.) Participate in workgroups providing feedback and education on patient account activities. Other duties as assigned. Requirements: Experience working within EMR systems. Ability to utilize various computer applications, including Microsoft Office (Outlook, Word, and Excel). Knowledge of Medicare, Medicaid, and Managed Care payor policies. Ability to interpret insurance payor explanation of benefits. Familiarity with CPT and ICD-10 coding. Strong customer service background and effective communication skills. Minimum of three (3) years of experience working in a physician office, hospital, or other healthcare call center setting. Education and Certifications: High School Diploma/GED Experience: Medical Call Center experience highly preferred. Medical business office experience preferred. Knowledge of insurance payers preferred. Athena EMR system experience highly preferred. Physical Requirements: Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support weight of 35 pounds. Ability to concentrate on details. Use of computer for long periods of time. Powered by JazzHR

Posted 1 day ago

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Valiant-ManagementNew Hyde Park, NY
We are seeking a Customer Service Representative to join our team! This is an in-person role and you will be responsible for helping customers by providing product and service information and helping with the customer acquisition process. Responsibilities: Handle customer inquiries while walking them through the customer acquisition process, in person Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Leadership ability Training experience is a plus but not a requirement Powered by JazzHR

Posted 1 week ago

Path Arc logo
Path ArcPacoima, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

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Morphius CorpSanta Ana, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

Pacific Advisory Service logo
Pacific Advisory ServiceNashville, TN
International forwarder is looking for Customer Service - Japanese Bilingual Household goods Coordinator. •    Customer Service;  ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move •    Ensure all documentation relating to shipment is properly completed as required •    Interact closely with the moving team in preparation of the customer goods •    Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods •    Establish and maintain a professional working relationship with the moving team •    General business support function as assigned. Newly Grad is welcome. •    Bilingual English/ Japanese; ability to read, write & speak English and Japanese •    Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook Powered by JazzHR

Posted 30+ days ago

Path Arc logo
Path ArcGrass Valley, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 3 weeks ago

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Oklahoma Farm Bureau Insurance CompanyAltas, OK
Summary Provide clerical work and minor administrative and business detail.Essential Duties and Responsibilities for CSR include, but not limited to:Provides insurance quotes and accepts insurance applications.Interprets policies and explains insurance coverages & procedures.Process changes to insurance policies.Assists with seeking new insurance business.Process payments for insurance policies.Assists with the negotiation and selling of insurance products.Reads and routes incoming correspondence such as mail, fax, etc.Produce and forward insurance verifications for vehicles and certificates of insurance for Agent.Greets visitors and conducts to appropriate area or person.Prepares outgoing mail and correspondence, including e-mail and faxes.Assist with answering phones, forward calls, and take messages as necessary.Organizes and maintains file system, and files correspondence and other records.Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.Makes copies of correspondence or other printed materials.County Duties:Receive and receipt payments for membershipProcess membership payments in IMISEnter new membership information in IMIS, print new member cards and mailFollow up with reminders on overdue membershipAdditional duties, as assigned by County.CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs.Interpersonal Skills- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.Business Acumen- Understands business implications of decisions.Diversity- Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.Ethics- Works with integrity and ethically; Upholds organizational values.Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time.Judgement- Displays willingness to make decisions; Exhibits sound and accurate judgment.Planning/Organizing- Prioritizes and plans work activities; Uses time efficiently.Professionalism- Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position.Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.Adaptability- Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Language SkillsAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning AbilityAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.Computer SkillsTo perform this job successfully, an individual should have general knowledge of computers and computer systems including hardware and software.Other Skills and AbilitiesMust have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 1+ years related experience.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate. Powered by JazzHR

Posted 30+ days ago

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ForgeFitPort Saint Lucie, FL
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

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Solutions Auto Group, LLCLawton, OK
Now Hiring: Automotive Service Coordinator / Cashier Location: Solutions Auto Group – Lawton, OK About Us At Solutions Auto Group , we’ve been helping drivers across Southwest Oklahoma since 2008 through our Lease Here Pay Here program and flexible in-house financing . We stand behind every customer long after the sale, making sure their vehicle and their credit journey stay on track. Position Overview We’re hiring an Automotive Service Coordinator / Cashier — a cross-functional position that combines service writing, customer account support, cashiering, and insurance verification. You’ll assist customers with payments, repairs, and insurance updates while helping coordinate service work with our technicians and vendors. This role is ideal for someone who enjoys variety, values accuracy, and takes pride in helping customers succeed throughout their lease. 📧 Important: Initial communication and interview scheduling will be handled by email , so check your inbox regularly after applying. Key Responsibilities Greet customers, process payments, and post receipts daily. Open and close repair orders (ROs) and document parts purchased and resold. Use ALLDATA or similar programs to confirm labor times and build estimates. Verify and update insurance coverage to maintain compliance. Support collections and service follow-ups , ensuring customers stay successful with their vehicles and accounts. Communicate with customers about repair status, approvals, and next steps. Maintain records and schedules in the Dealership Management System (DMS) . Assist the Service Manager and Office Team with daily coordination and reporting. Qualifications Working knowledge of automotive systems and repair processes preferred. Experience with service writing, cashiering, or customer account coordination helpful. Familiar with Dealership Management Systems (DMS) or similar platforms. Organized, dependable, and customer-service oriented. Able to multitask in a fast-paced environment. Valid driver’s license with a clean driving record is mandatory. Benefits Competitive pay (Hourly, Flat Rate, or Hybrid) Paid Time Off + Holidays Simple IRA Retirement Plan Sick Pay + Life Insurance Consistent weekday schedule: Monday–Friday, 8:30 AM–6:00 PM A supportive workplace where you can grow your career in automotive operations If you enjoy balancing front-office duties with service coordination and helping customers stay successful, apply today to join the Solutions Auto Group team. Powered by JazzHR

Posted 2 weeks ago

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Virtual Customer Service Coordinator

American Income Life AOAurora, CO

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Job Description

*DISCLAIMER: APPLICANT MUST RESIDE IN THE U.S. TO BE CONSIDERED FOR THIS POSITION, ALL OTHER APPLICANTS WILL BE IMMEDIATELY DISQUALIFIED*
Are you ready to join the forefront of AO’s unparalleled growth in the bilingual market?

We are on the hunt for exceptionally talented and ambitious bilingual leaders fluent in both Spanish and English to join our extraordinary team!

AO is renowned for its unrivaled growth opportunities that surpass all others.

As a valued member of our bilingual team, you’ll gain exclusive access to specialized mentorship and training calls tailored specifically to enhance your skillset. Brace yourself to become a top earner within the company, as we provide the resources and support you need to soar to new heights of success.

Our ideal candidates will embody the following qualities that set them apart:
• Exude professionalism and reliability, establishing themselves as trusted leaders.
•  Possess an unwavering work ethic and a rapid learning ability, ready to tackle any challenge.
• Radiate positivity and excel in client-facing interactions, leaving a lasting impression.

Prepare to be blown away by the incredible benefits and perks we offer:
• Embrace the freedom of working from the comfort of your own home, enjoying a flexible schedule that suits your lifestyle.
• Reap the rewards of weekly pay that offers financial stability.
• Be recognized for your outstanding performance with enticing bonuses that reflect your dedication.
• Prioritize your well-being with health insurance reimbursement you’re taken care of.
• Secure your future with comprehensive life insurance coverage.
• Plan for retirement with confidence, as we offer a robust retirement plan.
• Join our community-driven initiative, as we adapt our operations to prioritize community wellness, conducting all interviews via Zoom video conferencing.

To seize this unbelievable opportunity, simply submit your resume and compensation requirements, and prepare to embark on a transformative journey with AO.

Unleash your potential today and become an indispensable part of AO’s bilingual powerhouse!

Powered by JazzHR

Automate your job search with Sonara.

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