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M logo

Customer Service Representative

McCardelAlpena, Michigan

$17 - $19 / hour

Benefits: Employee discounts About Us Culligan has been a leader in water treatment for over 85 years, offering innovative solutions to improve water quality for homes and businesses. We are passionate about delivering clean, safe, and healthy water while providing exceptional service to our customers. As the experts in Water Treatment, we exist to improve the well-being of all! Position Overview Are you passionate about people and problem solving? Ready to join a company that's been redefining water quality for over 85 years? McCardel Culligan is looking for an enthusiastic and dependable part-time Customer Service Representative to be the friendly, knowledgeable voice of our trusted brand. As a member of our dynamic customer care team, you'll be a solution finder, relationship builder, and ambassador of clean, safe water in the communities we serve. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal *20 hours per week, starting wage based on experience Why Join McCardel Culligan? At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As part of our team, you’ll have the opportunity to work with NSF Certified water solutions while contributing to our mission of delivering clean and safe water to communities. If you are ready to make a difference, apply now and become a key part of a company that values service, integrity, and excellence! Compensation: $17.00 - $19.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Posted 6 days ago

A logo

Licensed Customer Service Representative

American Financing CorporationAurora, Colorado

$36,000 - $115,000 / year

Compensation: $36K base pay plus bonus with total compensation up to $115K + per year At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. See what it's like to work for a national mortgage lender that truly values its employees. Wherever your passions lie, you can find rewarding work and new opportunities here. Casual work environment Family-owned, Customer-focused Denver Post Top Workplace Top 50 Family-Owned Business Best of Colorado Business Inc. 5000 Fastest-growing Private Company JOB SUMMARY Are you a licensed professional looking to fast-track your career in mortgage lending? The Licensed Customer Representative role is our premier "Bridge to Success" program. This entry-level position is specifically designed to provide the training, development, and high-volume experience needed to transition into a Senior Loan Officer role. DUTIES AND RESPONSIBILITIES Engage: Handle inbound inquiries to identify customer financial goals and provide expert initial guidance. Execute: Conduct outbound follow-ups to complete the 1003 URLA Application and move files through the pipeline. Consult: Schedule and lead appointments to review Pre-Qualifications with prospective homeowners. Manage: Partner with customers to ensure the timely delivery of all necessary documentation. Perform: Consistently meet or exceed monthly sales goals while maintaining an elite customer experience. WHAT YOU WILL BRING Credentials: An active NMLS Unique Identifier # and an active Colorado Mortgage License . Experience: Minimal to moderate mortgage knowledge—we provide the coaching; you bring the drive. Tech-Savvy: Familiarity with CRM systems and proficiency in processing or auditing. Communication: Strong verbal skills; Bilingual (Spanish/English) is a major plus. To best serve our national customer base, we offer dynamic scheduling: Standard Shift: 8-hour shifts scheduled between 5:00 AM – 8:00 PM . Weekend Commitment: 1–2 weekend shifts per month (typically 7:00 AM – 4:00 PM or 8:30 AM – 5:00 PM ). WHAT WE BRING Financial Growth: Competitive $36k base with a robust bonus structure reaching $115k+ . Health & Wellness: Comprehensive Medical, Dental, and Vision insurance. Future Planning: 401(k) with company match, plus Long-term Disability. Time Off: Generous PTO, sick days, paid holidays, and maternity/bonding leave. Tools for Success: Full professional desk equipment provided. American Financing Corporation (AFC) is an Equal Opportunity Employer. AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need.

Posted 1 week ago

Mechanics Bank logo

Customer Service Representative II (25 hours per week)

Mechanics BankBainbridge Island, Washington

$20 - $23 / hour

Mechanics Bank is currently searching for a part time Customer Service Representative II to join our team at our Bainbridge Island Branch . This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: New Accounts/Sales Activities Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation/personal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Teller Activities Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics Bank compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Operational Activities Participates in branch audit functions. Follows Mechanics Bank policies and procedures and meet regulatory requirements. Performs all other duties as required. Service Activities Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year Who you are: High school diploma or equivalent. Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller/bank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities/duties/projects as they arise. #LI-HW1 Pay Range: $20.00 - $23.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here . To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.

Posted 1 day ago

Voda Cleaning & Restoration logo

Customer Service Representative

Voda Cleaning & RestorationCincinnati, Ohio

$17 - $19 / hour

Benefits: Paid holidays Competitive pay 401(k) matching Bonus based on performance Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Customer Service Representative with Voda Cleaning & Restoration Department: Customer Service / Administration Reports To: Owner & General Manager Reporting Positions: None at this time This is a Full-time (40 hours), Hourly, In-Person position that does not require travel. Position Summary/Purpose We are seeking a friendly and detail-oriented Phone Customer Service Representative to join our team. This role involves assisting customers by scheduling appointments, providing information, resolving issues, and ensuring a positive experience. The ideal candidate will possess strong communication skills, problem-solving abilities, and a passion for helping others. Primary Responsibilities · Answer inbound calls and respond to customers through our various marketing partners promptly.· Schedule appointments and jobs, as well as accurate maintenance of our scheduling software.· Confirm jobs and appointments prior to our arrival.· Provide accurate information about products, services, or policies.· Handle customer complaints and resolve issues effectively and empathetically.· Document customer interactions and maintain detailed records in the system.· Follow up with customers to ensure satisfaction and resolution.· Follow up with outstanding customer invoices.· Make outbound calls to previous and potential clients to let them know about any specials and check on any existing needs.· Collaborate with other departments to address complex or escalated issues, as well as plan and execute the company’s strategic plan.· Meet or exceed performance metrics, such as call response time and customer satisfaction scores. · Participate weekly staff meetings and monthly Management Team meetings. Performance Skillsets · Verbal Communication The individual speaks clearly and persuasively in positive or negative situations, and has excellent active listening skills. Effective in one-on-one, small, and medium sized group situations. Adaptable and able to think on his/her feet.· Written Communication Writes clear, precise, well organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar.· Team Building Achieves cohesion and effective team spirit with peers and management. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied.· Planning and Organizing Understands the strategic direction of the organization, understands the implications for the administrative functions, and fit with the other departments. Coordinates plans with other managers and executives.· Adaptability The individual adapts to changes in the work environment, manages competing demands, and can deal with frequent changes, delays, or unexpected events. He / She should also have an excellent ability to multitask, prioritize, and manage their time effectively.· Dependability The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. Possesses a positive attitude and a commitment to providing exceptional service.· Technology The individual can utilize word processing, spreadsheet, and presentation software, and more importantly, the ability to master our CRM (client, scheduling, and invoicing software) and improve its functionality for our business. Qualifications – Knowledge, Skills, and Abilities Education and Experience: High school diploma or equivalent; additional education is a plus. Proven experience in customer service, preferably in a phone-based role. Familiarity with the residential / commercial cleaning, and/or the restoration industry is a plus. Financial Reporting : Can pull and format basic sales reports from our reporting systems. Leadership Skills: Thrives in a collaborative team environment and effectively contributes to teamwork. Inspires and motivates employees to maintain exemplary levels of quality and service. Positively influences all facets of the business. Mathematical Skills : Possesses adequate mathematical aptitude, including the ability to calculate rates, ratios, and percentages. Computer Skills: Exhibits comprehensive knowledge of computerized information systems and their applications across all business domains. Demonstrates intermediate to advanced proficiency in using computers, customer service software, CRMs, and various software, particularly MS Office, Word, and Excel. Working Environment During the course of performing this job, the employee will regularly need to handle moderate to high call volume, during peak hours. Additionally, the job may involve regular lifting and/or moving of items weighing up to 10 pounds and frequent lifting and/or moving of items weighing up to 25 pounds. The noise level in the work environment is generally quiet. Compensation: $17.00 - $19.00 per hour Welcome to Voda Cleaning and Restoration! Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives. At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake. What sets Voda Cleaning and Restoration apart? Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force. Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish. So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us. Join us and be a part of something extraordinary! Apply now and become part of a greater mission! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.

Posted 1 week ago

TruGreen logo

Customer Service Representative

TruGreenSuwanee, Georgia

$27,669 - $51,188 / year

1007913630 Swiftwater Park Drive, Suwanee, Georgia 30024 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn’t equally impact our future. We know there is no business without the people behind our brand that make it – and our services – a reality. You play a critical role in contributing to a high-performing team. At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work. #BeTruGreen and find yourself with a satisfying and rewarding career. What’s In it for YOU! Awesome teammates who are dedicated to our values, customers, lawn science and YOU! Competitive wages Opportunities to grow your career Affordable medical and prescription drug plans Financial health resources, including 401k Training & Development Paid Time Off/Sick Leave Your Responsibilities You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space. Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales skills to upsell products and services to meet customer needs Written and verbal communication skills for professional business interactions Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Familiarity with social media applications (Facebook, Instagram, LinkedIn) Ability to learn and apply general knowledge of the company, products and services Ability to read, comprehend and adhere to instructions, processes and procedures Keen attention to detail Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent Good organizational and time management skills, including punctuality for on-time attendance Ability to work independently under general supervision and collaboratively as part of a team Ability to talk and type simultaneously when interacting with customers High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience Associate degree from a two-year college or technical school preferred As America’s number one lawn care company, TruGreen® is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can Live Life Outside . Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges $27,669.00 - $51,188.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com ). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Posted 1 week ago

Planet Fitness logo

Customer Service Rep Mornings

Planet FitnessElk River, Minnesota

$13+ / hour

This Job if for the opener position. The shift is from 5am-1pm. This position also requires some computer knowledge and communication with members. Compensation: $13.00 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Planet Fitness logo

Customer Service Representative

Planet FitnessFargo, North Dakota
Benefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

Planet Fitness logo

Customer Service Representative 5am-10am

Planet FitnessCedar Rapids, Iowa
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

Kentro logo

Customer Service Engineer (VA ESOM - Major Activation - Main St)

KentroLouisville, Kentucky
Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet user needs. Must be able to interact with customers, diagnose problems, and lead customers through the necessary steps to correct their issues. Must have experience conducting routine system administration tasks and logging data in system admin logs. Location: Onsite - Louisville Benefit Regional Office - 321 W Main St, Suite 390 Louisville, KY 40202 Duration of Position: This role has an estimated duration until September 2026, with a possibility of extension. Responsibilities: Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction. Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components. Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests. Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services. Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation. The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage. Utilize debugging protocols and processes. Troubleshoot problems and issues identified by customers and implement corrective actions quickly. Facilitate equipment returns, deployments, unboxing, inventorying, and verification. Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment. Stand and move throughout the work area for prolonged periods. Communication & Interpersonal Skills Active listening: Understand customer needs and concerns fully before responding. Clear verbal and written communication: Explain technical issues in simple, customer-friendly language. Empathy: Show understanding and patience with frustrated or non-technical customers. Relationship building: Develop trust and rapport with customers and colleagues. Professional demeanor: Represent the company with courtesy and confidence in all interactions. Customer-Centric Mindset Proactive attitude: Anticipate customer needs before they escalate into issues. Continuous improvement: Seek feedback to improve both personal performance and customer experience. Ownership: Take responsibility for resolving issues from start to finish. Travel: A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and depending on the event, events may require the need to travel for 2 weeks at a time, equating to 12 consecutive days, departing on Monday, and returning on the Friday of the following week. Overtime is not authorized for any work to include this surge capacity. For work related travel, Kentro will pre-pay specific expenses (airfare, and hotel); expenses that are out-of-pocket will require submission of an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location. Requirements Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education. 2+ years of experience in IT Technical Support, Help Desk or System Administration. Candidates must be able to meet the physical requirements of the role as listed in the job description. Preferred: Experience in conducting routine system administration tasks and logging data in system admin logs Knowledge on a number of debugging protocols and processes Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Health Requirements: This Kentro position provides on-site support for the Department of Veterans Affairs. The Department of Veterans Affairs has facility-specific vaccination and testing requirements (please see the bulleted examples below). If chosen for this role, candidates may be required to show proof that their vaccinations and testing are current. The Kentro Suitability team will provide guidance on what the facility-specific health requirements for this position are, any documents needed, and how to request reasonable accommodation. Yearly Flu Vaccination Tuberculosis testing with a negative result Vaccination records or titer testing required for Measles Mumps and Rubella (MMR), Hepatitis B, and/or Varicella Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us . #LI-BW1

Posted 1 week ago

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Customer Service and Production Associate

US320Cleveland, Ohio

$15 - $20 / hour

Benefits: 401(k) Competitive salary Health insurance Vision insurance AlphaGraphics Cleveland is looking for a proactive, highly organized, and friendly Customer Service Representative to join our team. As the first point of contact for our clients, you will play a crucial role in delivering exceptional service. You will consult with customers to understand their printing, signage, and marketing needs, provide accurate estimates, and guide their projects from initial inquiry through to final delivery. The ideal candidate is a problem-solver who thrives in a fast-paced environment and possesses excellent communication skills. Key Responsibilities Client Communication: Greet walk-in customers, answer phone calls, and respond to email inquiries promptly and professionally. Consultation & Estimating: Discuss print, sign, and marketing projects with clients, offer expert recommendations, and generate accurate pricing quotes using our print management software. Order Processing: Enter job details into the system accurately, create work orders, and collect customer files and assets. Project Tracking: Act as the liaison between the customer and the production team, monitoring job progress to ensure quality standards and deadlines are consistently met. Customer Support: Address customer concerns, troubleshoot issues, and ensure a high level of satisfaction and repeat business. Administrative Duties: Assist with invoicing, taking payments, and maintaining a clean and welcoming front-office environment. Qualifications & Skills Experience: 1–3 years of customer service or sales experience. (Experience in the printing, signage, or graphic arts industry is highly preferred but not required). Communication: Excellent verbal and written communication skills with a customer-first mindset. Tech-Savvy: Proficiency in Microsoft Office Suite and the ability to quickly learn new point-of-sale (POS) and print management software. Basic knowledge of Adobe Creative Suite is a plus. Organization: Strong attention to detail and the ability to multitask effectively in a deadline-driven environment. Education: High school diploma or equivalent required. What We Offer Competitive hourly wage based on experience Paid time off (PTO) and paid holidays Ongoing training and professional development A collaborative, creative, and fast-paced team environment Opportunities to grow and learn additional skills in the printing and marketing industry Monday - Friday 8:00 am – 4.30 pm normal working hours Compensation: $15.00 - $20.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Posted 4 days ago

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Customer Service Representative

QCHI/ LendNation Open CareerHendersonville, Tennessee
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at our Store 4609 located at 314 W. Main St. Hendersonville , TN 37075. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives : Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Posted 30+ days ago

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Customer Service Representative

Bob's Supply/Atherton Appliance & KitchensMagnolia, Texas

$10 - $15 / hour

Benefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance NORMAL DAY-TO-DAY DUTIES Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We will support the appliance service specialists. They are responsible for the repair of major home appliances in the customer’s home. Products repaired include the following home appliances: Washers, Dryers, Stoves, Microwaves, Refrigerators, and other home appliances. This position provides timely and quality repairs of customers’ appliances while maintaining high levels of customer service. We work Monday through Friday, weekends off. We are looking for great people to join our team. REQUIRED QUALIFICATIONS · Internet / Computer Skills · 18+ Years of Age · Technical Aptitude or Strong Desire to Learn TRAITS DESIRED · Self-Motivated · Critical Thinking · Ability to think through complex tasks · Well-groomed · Good customer service skills · Good Listening skills · Ability to self-manage · Well-organized · Detail Oriented · Confident and Compassionate · Willing to continue education perpetually to meet the ever-changing demands of the industry. Specific Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits packages vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $10.00 - $15.00 per hour As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. Are you prepared to start your journey toward becoming an appliance technician? If so, look through our open positions using the filters above! This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

Posted 30+ days ago

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Sales & Customer Service Coordinator Health & Wellness Industry

ScenthoundAustin, Texas

$17+ / hour

Benefits: Bonus based on performance Health insurance Wellness resources Sales & Wellness Coordinator Location: Austin, TX 78735 Job Type: Full-Time / Part-Time Pay: Starting at $17.00 per hour Expected Hours: 30–32 per week (schedule to be determined) Are you passionate about health, wellness, and helping others? Are you goal-oriented, self-motivated, and excited about sales and customer service?If so, The Joint Chiropractic wants to meet you! We’re looking for an energetic Sales & Wellness Coordinator to join our growing team. If you thrive in a fast-paced, people-focused environment and love seeing your efforts translate into success, this is the opportunity for you. What We Offer: Monthly Bonuses Flexible Schedule Options Opportunities for Career Growth Positive, Supportive Team Environment Key Responsibilities: Greet and assist patients and members with professionalism and care Drive membership sales to meet and exceed monthly goals Educate new and existing members on membership options, packages, and promotions Follow up with inactive members to re-engage them in their wellness journey Answer phones and support daily front-desk operations Maintain a clean and organized workspace Work collaboratively with the team to achieve clinic goals What We’re Looking For: 1+ years of sales or customer service experience (preferred) Confidence in presenting and selling membership plans Strong communication and interpersonal skills Proactive, organized, and able to multitask Interest in health, wellness, and chiropractic care A positive attitude and a willingness to learn and grow Physical Requirements: Able to sit or stand for long periods Able to lift up to 50 pounds as needed Core Values We Live By: TRUST | INTEGRITY | EXCELLENCE | RESPECT | ACCOUNTABILITY Ready to turn your passion for wellness into a rewarding career? Apply today and join the team at The Joint Chiropractic! Compensation: $17.00 per hour

Posted 30+ days ago

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Customer Service Representative (Multi Branch Support)

Security FinanceDublin, Georgia
Description Do you thrive on making a positive, lasting impact on people ? Do you have customer service experience ? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Would you enjoy working in multiple locations in your area ? Do you want multiple opportunities to advance you career ? Do you want to work in an open, office environment ? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Posted 30+ days ago

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Customer Service Representative

Print ShopPleasantville, New York

$18 - $25 / hour

Benefits: Life Insurance Disability Insurance Competitive salary Flexible schedule Opportunity for advancement Paid time off Profit sharing Training & development Benefits/Perks: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview: A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Pleasantville, NY area is looking for an experienced Customer Service Representative . We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer. This is where our Customer Service Team comes in! Job Summary: Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction. Responsibility Overview: Provide service to customers in our office, over the telephone, and by email. Help the customer by identifying their requirements and providing the services and products that best meet their needs. Show expertise by communicating with the customer about our products, services, and capabilities. Ensure that all their requirements are met for their unique projects. Skills we are looking for: A positive, very detailed oriented people pleaser A willingness to be proactive and take action Excellent communication skills (verbal & written) Strong computer skills Team player that can work with others to deliver a project on time Skills desired, but not required: Previous experience in business to business and walk ins Printing and signage experience Computer knowledgeable Compensation: $18.00 - $25.00 per hour We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA. With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At Sir Speedy you can make a difference.

Posted 1 week ago

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Customer Service Representative

Furniture MedicBensenville, Illinois

$18 - $23 / hour

Furniture Medic is seeking a Customer Service Representative to join our team! You will be responsible for assisting customers by answering the phone, answering basic questions regarding our services, and scheduling. We specialize in providing furniture and cabinet restoration services for the builders, contractors, manufacturers, and insurance company's. We are a family friendly small business that understands the importance of work-life balance. Job Responsibilities: Answer phones; Screen call’s, answer basic questions of services provided. Schedule appointments for customers and maintain the workflow calendar for technicians. Work with walk-in customers. Maintaining office supplies and office equipment. Maintain and develop communication methods to support day-to-day office workflow. Customer follow up and tracking of estimates and other communication as needed. Standard and advanced knowledge of customer centric business support software. Assist with maintaining various social media platforms, including Facebook and Google. Benefits: Paid Training Career Advancement Opportunities Great Work Environment We provide cell phone stipend of $50.00 per month Profit sharing after 1 year of full-time employment Healthcare (Medical and Dental) – Company pays 40% for individual coverage Company paid short and long-term disability PTO (paid time off) after 90 days you earn 6 hours per pay period Job Requirements: Must be available to work the following schedule: Mon - Fri, 8:00 - 4:30, 32k/47k. Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Efficiency with computer programs such as Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft Windows. Adaptable to a fluid work environment Must have a valid driver's license with minimum 2 years of driving experience COVID 19 Considerations: The safety of our team members is our first priority. We have implemented COVID 19 safety protocols based on guidelines provided by the CDC and U.S. Government. Compensation: $17.88 - $22.50 per hour When it comes to expert repair and restoration for fine furniture, cabinetry, millwork, antiques and more, no one does it like Furniture Medic. Since 1992, Furniture Medic has been focused on providing our customers with craftsmanship and service unlike any other. Whether it's a commercial property or residential home, our restoration professionals have the skills, experience and training to get the job done. Interested? Please review our open positions using the filters above. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Furniture Medic Corporate.

Posted 3 weeks ago

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Customer Service Representative

1-800-Plumber + AirYukon, Oklahoma

$12 - $16 / hour

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers. Requirements: Have a courteous and pleasant demeanor Greet visitors to the building Perform clerical and mail processes Take inbound calls being the first impression for the customer. Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call. Make sure the phone is answered by the 3rd ring using the approved greeting each time. Technician Scheduling Handles Invoice Process Enable calls to answering service at end of day. Additional duties as directed by owners/manager Other requirements: Clean Background Pass Drug Test Reliable Transportation Active Cell Phone Valid Driver’s License Compensation: $12.00 - $16.00 per hour 1-800-Plumber +Air is the premier plumbing and HVAC company in your area that focuses providing unmatched service for our customers. Here at 1-800-Plumber +Air, we have a Win/Win/Win model. First and foremost, it is important for our customers to win. Meaning, they get the quality of service that they deserve with the Honesty and Integrity that they want. Second, it is important that you win as being apart of our team. We will work together to make sure that we put a plan in place that allows you, as being apart of our team, to help you accomplish your goals. Third, is for we as the company to win. We know that when all 3 parties win, it creates for a fantastic experience and work environment. Come be apart of a team that will help you grow and accomplish the goals and dreams that you have always wanted. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.

Posted 1 week ago

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Customer Service Representative

Security FinanceWaverly, Tennessee
Description Do you thrive on making a positive, lasting impact on people ? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Do you want multiple opportunities to advance your career ? Do you want to work in an open, office environment ? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Posted 30+ days ago

Security Finance logo

Customer Service Representative

Security FinanceJanesville, Wisconsin
Description Do you thrive on making a positive, lasting impact on people ? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Do you want multiple opportunities to advance your career ? Do you want to work in an open, office environment ? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Posted 1 week ago

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Medical Office Customer Service Rep

Allcare PtBrooklyn, New York

$15+ / hour

Replies within 24 hours 2:00 PM to 7:30 PM Mon Tues Thurs and floating occasionally 8:30 am to 1:30 PM Sundays- FOR A MEDICAL RECEPTIONIST/ CUSTOMER SERVICE REPS IN BROOKLYN PHYSICAL THERAPY INTERNAL MARKETING CUSTOMER SERVICE REPS IN BROOKLYN TO LEARN THE INS AND OUT OF WHAT IT TAKES TO COMMUNICATE WITH PEOPLE ABOUT THE BRAND OF PHYSICAL THERAPY Allcare Physical Therapy in Brooklyn is Hiring and Training Physical Therapy Front Desk Customer Service Reps to Give Them an Extra Edge on the Competition Getting into A PT Program So... If You are...Super driven and process-oriented and...Perfect for a rockstar PRE-DPT Health Science Nursing Physician Assistant Pre Med, part time grad student or college student who is looking to prepare for entry into a Professional DPT program then...Please Read On...Because you are not alone and like you many grad students are struggling with wasting time not applying their pre- medical knowledge to understanding people and relationship building skills before entering a professional program, and it affects their ability to succeed in the program.... So, we created this Physical Therapist Front Desk and Internal Marketing Customer Service Rep Job so YOU CAN be prepared and mentored before getting into the program. AND...So, You Can learn, meet, understand the Psychology of the patient while you apply medical terminology for specific sports medicine injuries and pain diagnoses and We Know That This will help you...You must be very process oriented to capture Learn how to master Communication ...So, you can deliver value to people with real pain and injuries, and because of this new knowledge, you will get into most DPT programs you apply for after this job.... so ...HERES HOW we choose the BEST candidate....You Must have an AMAZING friendly can-do attitude bringing your own motivation to excel (the ability to handle long shifts dealing with people in pain. You will be expected to deal with insurance questions, handling high volume of outbound and inbound telephone calls and work under a Front Desk Manager to keep an organized Front Desk Reception area flowing, (without long breaks), using technology like text messaging, call tracking systems, email, and billing software for collection of copays and...You should have great attention to detail and AWESOME communication skills with high emotional intelligence (love to learn and love to explain things and be a great at PERSUASION and SELLING and CONFRONTING customer objections to keeping their appointments) and ....A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "movement and independence" ...."Because THIS is about YOU not us, we want to make sure you have the availability to be here with us to get the most out of this AMAZING EXPERIENCE and... We want YOU to be able to be here at the times we need you so...you MUST be able to be flexible with your work and school hours.... And it’s really a MUST to live nearby (so living in Brooklyn is crucial) because You will be Immersed in so much Knowledge you may also be needed to float occasionally as covering FRONT DESK if your schedule allows We need help on shifts from 2:00 PM to 7:30 PM Mon/ Tues/ Thurs float on Sundays when needed So, you must have the ability to work some of those hours out into your work school schedule. Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? ...... Skills needed are great phone and listening skills NO... BUT A "Can Do Attitude" Is Necessary to apply SO...Here's how you apply...because we only have 2 spots for this aide job opening so go ahead and post a cover letter as wellThanks Compensation: $15.00 per hour

Posted 1 week ago

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Customer Service Representative

McCardelAlpena, Michigan

$17 - $19 / hour

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Overview

Schedule
Part-time
Career level
Entry-level
Compensation
$17-$19/hour

Job Description

Benefits:
  • Employee discounts
About UsCulligan has been a leader in water treatment for over 85 years, offering innovative solutions to improve water quality for homes and businesses. We are passionate about delivering clean, safe, and healthy water while providing exceptional service to our customers.  As the experts in Water Treatment, we exist to improve the well-being of all!Position OverviewAre you passionate about people and problem solving?  Ready to join a company that's been redefining water quality for over 85 years?  McCardel Culligan is looking for an enthusiastic and dependable part-time Customer Service Representative to be the friendly, knowledgeable voice of our trusted brand.  As a member of our dynamic customer care team, you'll be a solution finder, relationship builder, and ambassador of clean, safe water in the communities we serve.
The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. 
Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders 
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
Qualifications
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
*20 hours per week, starting wage based on experience
Why Join McCardel Culligan?
At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As part of our team, you’ll have the opportunity to work with NSF Certified water solutions while contributing to our mission of delivering clean and safe water to communities. If you are ready to make a difference, apply now and become a key part of a company that values service, integrity, and excellence!
Compensation: $17.00 - $19.00 per hour

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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