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Planet Fitness logo
Planet FitnessWest St. Paul, Minnesota
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted today

L logo
Launch 513Cincinnati, OH
We are seeking a to join our team!  You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations. Position duties: Handle customer inquiries and complaints Help with the subscribing of customers for long term services Upgrade existing customers/subscribers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Position Requirements: Previous experience in customer service, sales, or other related fields Speak English fluently 18 years of age or older No felonies pithing the last 7 years Must be able to legally work in the U.S.A (CPT/OPT acceptable) Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves. We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development. Weekly team outings for networking purposes High energy - leadership development Financial literacy training Fast upward mobility and progression

Posted 30+ days ago

R logo
Roof Penetration Housing, Inc.San Antonio, TX

$55,000 - $70,000 / year

Roof Penetration Housing (RPH) is a dynamic, rapidly expanding leader in the commercial building products industry, trusted by architects, engineers, contractors, and building owners on a wide range of critical projects—from hospitals and data centers to K-12 schools. Our innovative, engineered solutions prevent roof and wall leaks and ensure storm shelters and safe rooms meet code requirements and protect occupants during severe weather events. Year to date, RPH has successfully doubled revenue year over year—with momentum showing no signs of slowing. We're experiencing rapid expansion across both our New Jersey and Texas locations, and we're excited to grow our powerhouse team as we continue setting new benchmarks for performance, safety, and success in commercial construction. To keep up with our growth, we are seeking a Field Technician who will support our company's product delivery to include the onsite install inspections, field install documentation creation, finished goods quality inspections, onsite field repairs, and 3rd party testing management. About the Role This role is a full-time, salary role that directly reports to the Operations Coordinator. This role will be in office in our home base of San Antonio, TX. About You You're a proactive and customer-focused professional who thrives on building strong relationships and delivering exceptional service. You take pride in being the first point of contact, guiding customers from initial inquiry through to final installation with clarity and care. You're comfortable reviewing project plans, generating accurate quotations, processing orders, and providing timely updates. Your communication skills—both verbal and digital—are top-notch, and you approach every interaction with a positive, solutions-oriented mindset. Organized, detail-driven, and adaptable, you manage multiple tasks with ease and never lose sight of quality, teamwork, or customer satisfaction. Essential Functions Initial Inquiries: Act as the initial point of contact for inbound requests for information by phone, email, or website Quotations: Review project plans, gather customer needs, and provide pricing and quotations Submittals: Provide submittals to potential customers and respond to questions about RPH products and the specific needs of the project Sales Orders: Complete sales orders and work with finance department to ensure orders are promptly entered into the fulfillment queue Post-Sale Support: Provide updates as needed and respond to customer inquiries about their order including delivery timelines, shipping information, installation issues, and product issues Order management: Enter/validate in ERP; ensure orders flow to fulfillment. Stand‑up updates: When Accounting releases orders, populate/verify Warehouse; review Shipping‑by‑Warehouse each morning and add any missing orders; resolve unknown handoff dates. Logistics: Arrange LTL/FTL; share confirmations; coordinate pickups. Core Requirements Experience in relevant commercial building products business *a plus: commercial roofing, HVAC, plumbing, electrical or mechanical Excellent verbal, written, and digital communication skills Customer-first mentality Team player Ability to manage multiple workstreams simultaneously Proficient in Microsoft Office and Teams Proficient in QuickBooks Enterprise Proficient in HubSpot Details The starting compensation range for this position is $55,000 – $70,000/yr and will be determined based upon a candidate's experience and location. The typical working hours for this position will be Monday – Friday, 8 am – 4:30 pm but can vary occasionally This job position is exempt to overtime as determined by the FLSA standards. Valid driver's license RPH is proudly an equal opportunity employer, and we are committed to hiring a diverse workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request. Veterans are encouraged to apply. Roof Penetration Housing (RPH) participates in E-Verify.

Posted 3 weeks ago

Allegiant logo
AllegiantLaredo, TX
Summary This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required. Visa Sponsorship Available No Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Education Details: GED Equivalent Certification: No Years of Experience: Minimum one (1) year Customer Service experience of the equivalent in related training and/or experience; Airline industry preferred. Valid/Unexpired Driver's License: Yes • Must be at least 18 years of age and possess a valid driver’s license. • Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Preferred Requirements • Basic computer skills; Knowledge of general office equipment. • Must be people oriented, highly motivated with a positive and friendly attitude. • Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations. • Must be well groomed and adhere to dress code policy. • Ability to work efficiently under time constraints. • Must be at least 18 years of age and possess a valid driver’s license. • Must be available to attend required training. • TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum. Job Duties • Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats. • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. • Marshal in the planes and push back the aircraft. • Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate. • Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. • Enforce safety/security measures and monitors safety sensitive zones Ensure FAA. • Ensure Allegiant Air and airport regulations are followed. • Other duties as assigned. Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Office- While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role. Airport Agent- While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. Essential Services Provider Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order. EEO Statement Equal Opportunity Employer: Disability/Veteran For more information, see https://allegiantair.jobs We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team. $15/hr Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time

Posted 2 weeks ago

Allegiant logo
AllegiantStockton, CA
Summary This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required. Visa Sponsorship Available No Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Education Details: GED Equivalent Certification: No Years of Experience: Minimum one (1) year Customer Service experience of the equivalent in related training and/or experience; Airline industry preferred. Valid/Unexpired Driver's License: Yes • Must be at least 18 years of age and possess a valid driver’s license. • Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Preferred Requirements • Basic computer skills; Knowledge of general office equipment. • Must be people oriented, highly motivated with a positive and friendly attitude. • Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations. • Must be well groomed and adhere to dress code policy. • Ability to work efficiently under time constraints. • Must be at least 18 years of age and possess a valid driver’s license. • Must be available to attend required training. • TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum. Job Duties • Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats. • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. • Marshal in the planes and push back the aircraft. • Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate. • Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. • Enforce safety/security measures and monitors safety sensitive zones Ensure FAA. • Ensure Allegiant Air and airport regulations are followed. • Other duties as assigned. Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Office- While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role. Airport Agent- While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. Essential Services Provider Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order. EEO Statement Equal Opportunity Employer: Disability/Veteran For more information, see https://allegiantair.jobs We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team. Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time

Posted 2 weeks ago

ABC Imaging logo
ABC ImagingSan Diego, CA
Position Summary: As a Customer Service Representative at ABC Imaging, you will be the primary point of contact for our clients, ensuring their printing needs are met with professionalism, accuracy, and efficiency. Key Responsibilities: Serve as the liaison between clients and production teams to ensure job specifications are accurately communicated and executed Handle incoming inquiries, quotes, and orders via phone, email, and in person Provide knowledgeable guidance on printing options, file requirements, and timelines Manage job progress, provide status updates, and resolve issues promptly Collaborate with internal departments to meet deadlines and exceed client expectations Maintain detailed and accurate client records in the order management system Troubleshoot and resolve customer concerns with professionalism and urgency Requirements: Previous experience in the print industry is preferred Proven background in customer service or account management Strong understanding of print terminology, file formats, and production workflows Excellent communication and organizational skills Ability to multitask in a fast-paced, deadline-driven environment Proficiency in Microsoft Office and familiarity with print management systems.

Posted 1 week ago

R logo
Rise25Chicago, IL
Job Details:    Want to help change the world, one relationship at a time? We help businesses build great relationships using podcasts and content marketing.    Rise25 is looking for a Customer Service Representative to monitor and respond to client emails at lightning speed and provide support to the Rise25 team.      Job Description:    This customer service role is critical in helping Rise25 create successful and ROI-driven podcasts for our B2B clients.  You must have 3+ years experience in a customer service role, quality assurance, trainer or operations supervisor.    Key Responsibilities:    Answer and filter emails, support the Rise25 team, and pay close attention to all details.  Manage incoming support tickets from clients and send email updates.  Coordinate appointments with our clients and prospects via Google Calendar.  Organize documents in Google Drive and create Google spreadsheets.  Attend regular check-ins and meetings with the team. Assist the episode production team when needed.     This position is remote and self-paced . You can work from anywhere with a good Internet connection. Ideally, we are looking for someone who can devote at least 20 or more hours per week , but if you have fewer hours available at least initially, that is OK.   You must be good at self-direction and taking initiative. In addition, it is important to us that all of our team members are detail-oriented and meticulous; therefore, in the application form, when it asks for your “favorite vegetable?” Please put the word “eggplant.”   Required Skills:   Quick with communication via email and phone during US business hours Have flawless written and verbal English Nice — we spend a lot of time working, so we want to be on a team with nice people Loyal, dependable, detail-oriented, and friendly Passionate about helping people Have reliable internet, internet back-up and be able to work independently (speed tests and system tests to be conducted) Bonus points if you have experience with ClickUp, Slack, and password sharing software tools Scheduling flexibility is a must. Schedules may change but will be communicated ahead of time   Who We Are:   Rise25, LLC is a company on a mission to help businesses connect with their ideal prospects, referral partners, and strategic partners using a podcast.   Co-founders Dr. Jeremy Weisz, a chiropractor turned serial entrepreneur, and John Corcoran, a former White House writer and speechwriter, were early adopters of the podcasting medium and between them have over 22+ years of experience with podcasting. Today, Rise25 works with top-notch B2B businesses around the globe, including one of the nation’s largest ticket sellers, consulting firms, law firms, and more. Learn more at: www.Rise25.com/about   Why Rise25:   The team at Rise25 prioritizes flexibility, so you can work where and when you want, as long as you get your job done. Although we have team members all across the globe, we strive to build a culture of one team working together toward a common goal.   Monthly Book and Masterclass Club meetings - One of our core values is to Keep Learning, so we pay for our entire team to join our Book and Masterclass Club, where we have monthly meetings to discuss one book or masterclass we have all read or watched together.   Monthly video team meetings - We meet as a team once a month to celebrate each member’s personal and professional successes and participate in team-building activities.   New team member mentoring sessions - Experienced team members meet one-on-one or in small groups with new team members to help them get onboarded, answer questions, and welcome them to the team. Powered by JazzHR

Posted 30+ days ago

M logo
Morphius Corpcovina, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

L logo
Legacy Wealth Associates, LLCNashville, TN
Customer Service Associate Remote | Legacy Wealth Associates At Legacy Wealth Associates , our mission is simple: help families protect their future and build lasting wealth. We’re searching for a Customer Service Associate who can be the steady, reassuring presence our clients count on when navigating important financial decisions. If you enjoy connecting with people, simplifying complex ideas, and ensuring every detail is handled with care, you’ll thrive in this role. What You’ll Be Doing Act as the go-to contact for clients, providing friendly, prompt, and accurate assistance. Communicate via phone, email, and virtual meetings to address questions and provide guidance. Explain financial concepts in everyday language so clients feel informed and confident. Keep organized records of conversations to support seamless teamwork and follow-up. Stay updated on our latest offerings to provide relevant, timely information. What Makes You a Great Fit Strong written and verbal communication skills. Attention to detail and an organized approach to managing multiple priorities. A calm, professional manner when solving client challenges. Willingness to learn about financial services (experience is a plus, but not required). Self-motivation and reliability in a remote work environment. Why Join Us 100% remote work with flexible scheduling. Health insurance options. Retirement plan resources and guidance. Ongoing training, mentorship, and career development. Invitations to financial industry events and networking opportunities. Partner discounts and special offers. About Us Legacy Wealth Associates helps individuals and families create clear, confident paths toward their financial goals. We value integrity, clarity, and lasting client relationships—because we know that real impact comes from more than just numbers. If you’re ready to make a meaningful difference while building your career, apply today to join Legacy Wealth Associates as a Customer Service Associate . Powered by JazzHR

Posted 30+ days ago

F logo
ForgeFitLos Angeles, CA
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSHawthorne, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

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IPC Management GroupCarmichael, CA
Alvearium Marketing is a leading sales company focused on the telecommunications sector. We specialize in driving customer acquisition and market growth for our partners. As a Sales and Direct Customer Service Team Member, you'll be the friendly face, guiding customers to the perfect mobile service solutions and ensuring their experience is seamless. If you thrive on positive interactions and can easily identify customer needs, this role is for you. Do you love helping people and have a natural flair for sales? You’re just who we need on our Sales and Customer Service team! Responsibilities Of A Sales And Direct Customer Service Team Member: Deliver exceptional customer service and sales enrollment for mobile service solutions at community events and partnered retailer promotions Engage directly with customers to understand their needs and recommend suitable products and services Process new customer acquisitions and upgrades efficiently and accurately Educate customers on product features, benefits, and service plans Handle customer inquiries and resolve issues with a positive and proactive approach Maintain a high level of product knowledge and stay updated on industry trends Achieve sales targets and contribute to Sales and Direct Customer Service Team Member performance goals Document customer interactions and sales activities meticulously Benefits For Every Sales And Direct Customer Service Team Member: Opportunity to work with a leading sales and customer experience agency Be part of a dynamic and supportive team Growth and advancement opportunities within the company Access to cutting-edge sales and marketing strategies Collaborate with key players in the telecommunications sector Positive and engaging work environment Direct impact on customer satisfaction and market growth Qualifications And Skills Necessary To Be A Sales And Direct Customer Service Team Member: Proven experience in customer service or sales, preferably in telecommunications Excellent interpersonal and communication skills Ability to actively listen and identify customer needs Strong problem-solving abilities and a customer-centric mindset Comfortable working in a fast-paced, target-driven environment Proficiency in using CRM software and sales tools A natural flair for sales and the ability to close deals effectively High school diploma or equivalent; some college experience preferred Your success determines your paycheck in this uncapped commission role. Compensation estimates reflect what the average-performing representative earns annually. Powered by JazzHR

Posted 30+ days ago

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Instep SeattleKirkland, WA
We're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market in the local region.  In this role, you will have high expectations and be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments. The Entry Level Customer Service Assistant will charge of leading daily operations, assisting with planning and coordinating the territory sales and marketing with lead generation, scheduling, confirming, and actual closing of sales appointments with our prospective new clients. You will oversee and monitor the activities of all client sales projects, ensuring ongoing communication with management teams, clients, customers, and other Customer Service Assistants in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled appointments.   Entry Level Customer Service Assistant Responsibilities: Execution of in-person sales strategies for each client through lead generation Interacting with consumers on-site to answer questions and explain client product/ features Assist in connecting customers as qualified leads to senior sales consultants Perform customer follow-ups and ensure consumer satisfaction Assist the manager with any day-to-day Customer Service Assistant support as required Develop strong leadership and interpersonal skills Assisting with efforts for new business development Requirements for the Entry Level Customer Service Assistant: Great interpersonal skills and social competency 1-2 years working in a customer service field Professional demeanor, organized, and reliable Effective and skillful communication skills with customers, other Customer Service Assistant team members, and upper management Ambition, a strong work ethic, and an earnest willingness to learn Results-driven attitude with a hunger for success Ability to excel in a high-energy, fast-paced environment #LI-Onsite Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSSan Mateo, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

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Interview HuntersWorcester, MA
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

Posted 30+ days ago

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Morphius CorpSepulveda, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

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The Eastwood CompanyPottstown, PA
Customers are eager to buy our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questions or take action to resolve their concern. Join a team/company where: the core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve customers like to buy products to repair/restore/revive their automobiles you can work in the office or at home training is provided to better understand our products and systems you participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits As a member of the Customer Service team, you’ll: help customers over phone, email and live chat with orders and problem-solve  work within our computer system to place and research customer orders, as well as document conversations and actions pitch in where needed to drive a positive customer experience You'll be more successful if you: take ownership for your customers comfortable working with computers and learning new systems make a commitment to learn about our processes are pro-active and take a positive approach in problem solving have good communication skills have spent time shopping online have experience within a call center, but not necessary have automotive restoration experience, it's a plus, however this role is more focused on assisting customers with orders and our Project Advisors assist with helping customers determine the best products for their projects  Your schedule will be: There are a number of schedules available for different times of the day. Highest priority need - Monday - Friday, 10:30am-7:00pm EST Work Location: Onsite (Pottstown, PA) or remote If remote, you will need to have access to a minimum speed connection internet, computers will be provided, and a distraction free environment The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions. Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com) The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects. Eastwood does pre-employment drug screening and background checks. EOE The Eastwood Company participates in E-Verify.   Powered by JazzHR

Posted 30+ days ago

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Price SolutionsBoulder, CO
Price Solutions is seeking a Customer Service Representative to join our Denver team. Our Customer Service Representative will provide information regarding products and services to the consumer, and deliver a five-star experience with every interaction. We are seeking individuals with exceptional communication skills to meet directly with potential customers, drive revenue, and generate new business on behalf of our client. The Role: As a full-time Customer Service representative, we will provide you with the tools necessary to thrive in any professional setting. At the entry level, the Customer Service Representative will learn communication skills, negotiation tactics, and strategic planning. Those with experience in customer service, marketing, and sales, will do well in this role.  Entry Level Customer Service Representative Responsibilities: Conducting presentations outlining the features and benefits of products or services Meeting with consumers while executing outreach campaigns for assigned territories Providing 5 star support and resolving issues to ensure ongoing dealings Maintaining accurate records of sales activities and business interactions Staying up to date on product knowledge and best practices to improve performance Entry Level Customer Service Representative Qualifications:  6 months of face-to-face customer service experience  High School Education / GED is required  Self-motivated and entrepreneurial minded Ability to work both independently as well as part of a team Ability to adapt to a dynamic environment Leadership capabilities and willingness to learn management  Those with experience or interest in any of the following categories will do well in this role:  Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services. Powered by JazzHR

Posted 30+ days ago

Spade Recruiting logo
Spade RecruitingWest Jordan, UT
We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Posted 30+ days ago

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Tee Jay GroupChandler, AZ

$14+ / hour

Busy Chevron, located at  5139 Wild Horse Pass Blvd, Chandler, AZ   ,  is looking for 2 - 3 part-time cashiers to join the team! >>> Stop in at the store and fill out an Application today. Shift : 1pm to 9pm with required weekend. Pay rate :  $14.00 per hour.  This position is the first point of contact for customers, so a friendly and professional demeanor is essential. Our team members are responsible for obtaining accurate payment for goods by scanning items, itemizing and totaling customers’ purchases, and providing GREAT customer service to all visitors. Our customer service representatives’ main job is to provide a pleasant shopping experience to customers by maintaining a safe, clean store at all times. Sample Job Duties ~ What you'll be doing: Key Responsibilities: - Keep customers happy: greet customers quickly and warmly, smile, answer questions, provide information, and resolve customer problems and issues. - Accurately process transactions and purchases (credit cards, cash, EBT, etc.) - Help control inventory by properly accounting for all goods sold, used, or spoiled. - Keep the store in great condition: wipe counters, sweep, mop, clean restrooms, take out the trash, etc., as often as needed. - Keep the store safe: follow all general and specific safety procedures, rules, and regulations including checking identification for tobacco and alcohol sales. - Learn and follow all published rules and guidelines for customer interaction and store appearance Must be willing to learn, take feedback and direction, and help others with their duties. Everything we do, we do as a team! Qualifications : 6 months customer service experience preferred 1 year retail experience preferred Skills and Abilities: Strong customer service skills required Cash handling experience preferred Good basic math skills required High school diploma or equivalent is preferred Ability to work in a fast-paced environment Good communication skills Commitment to safety; able to follow policies and procedures. Ability to stand for long periods of time and regularly lift up to 25 pounds Availability to work flexible hours, including weekends and holidays; overnight hours preferred   Ready to work? Great! Stop in at our location, just of the I-10 at Wild Horse Pass Boulevard to fill out an application and interview today!! Powered by JazzHR

Posted 30+ days ago

Planet Fitness logo

Customer Service Representative Nights and Weekend

Planet FitnessWest St. Paul, Minnesota

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Job Description

Job Title:         Customer Service Representative
Reports to:       Club Manager
Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. 
Essential Duties and Responsibilities 
·       Greet/meet potential members, providing a great customer experience. 
·       Handle front desk related tasks:
o   Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o   Taking info calls and tours
o   Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
·       Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
·       Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. 
Minimum Qualifications
·       Honesty and good work ethic
·       Strong customer service skills
·       Basic computer proficiency
Physical Demands
·       Standing and walking at least 75% of the shift
·       Talking in person or on the phone at least 75% of the shift
·       Must be able to lift to 50 lbs. less than 30% of the time. 
Benefits
  •  Dollars for Scholars Program
  •  Employee Appreciation Program
  •  Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  •  Critical Illness Insurance
  •  Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance 
  • HSA
  • Advancement Opportunities 
Check us out on LinkedIn at:Planet Fitness - PF Baseline Fitness

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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