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Customer Service Representative-logo
Customer Service Representative
NSI INDUSTRIESBay Shore, NY
NSI Industries – HVAC Division is seeking dynamic individuals to become part of our winning team. If you are a highly motivated team player who is interested in an exciting career with a leading global manufacturer then this job is for you! NSI Industries is committed to providing superior quality and unparalleled dedication to all aspects of our business. We believe every employee contributes to the success and growth of our company. As an employee at NSI Industries, you reap the benefits of being part of an expanding company that still maintains a progressive employee culture and atmosphere. The primary functions of the Customer Service Representative are to assist internal and external customers by providing product and service information and resolving customer issues.   Job Duties Serve as the first point of contact to assist with customer inquiries and complaints via telephone and email Provide information about the products and services, pricing, order status, billing, returns and credits Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Ensure accurate and timely distributor order processing  Confirming pricing, item number/description and quantities are correct Ability to research issues independently to determine root cause and corrective action needed Demonstrate follow up action with customers, distributors, sales force, and end users Provide continuous and responsive support to sales force Ability to work with other departments such as Shipping, Production, Purchasing, and Technical Service Shared reception responsibilities Heavy filing, contract updates, data entry backup, special projects as needed. Other duties as assigned Skills & Qualifications Strong interpersonal and communication skills, written and verbal Must have strong ability to prioritize, multi-task and problem solve Adaptability to work efficiently and effectively daily under pressure in a fast-paced environment Ability to build rapport with clients Proficiency in Microsoft 365 Positive and professional demeanor Must be able to work 5 days a week 8am-5pm.  Education: High School Diploma or equivalent Experience: Minimum of three years related experience in customer service, inside sales support or related fields; (experience in retail field is not applicable)  Physical Requirements - Essential Prolonged periods of sitting Strength, dexterity, coordination, and vision to use keyboard and computer monitor for prolonged periods of time. Benefits 401(k) Matching Health/Dental/Vision insurance Flexible Spending Account Dependent Spending Account Company Paid Life Insurance & AD&D Short- & Long-Term Disability Paid Time Off & Paid Holidays Referral Program Company BBQs and other team events NSI Industries maintains a drug-free workplace and requires all candidates to complete and pass a drug screen and background check after a conditional offer of employment has been extended. NSI Industries is proud to be an EEO employer M/F/D/V. NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law. Job Type: Full-time Salary: $20-$24/ Hour   _______________ _ _ _ _ _ _ Benefits: NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles. We offer health, dental, and vision insurance. Retirement savings plan with company match. Paid holiday time off and vacation. EEO employer M/F/D/V: NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law. Reasonable Accommodation: NSI Industries is committed to providing reasonable accommodation for qualified individuals with disabilities. If you require assistance or accommodation during the application process, please contact your Recruiter for assistance. We comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities to ensure equal employment opportunities. Physical Work Requirements: Many roles at NSI Industries require physical activities where the employee must occasionally lift and/or move items or require specific vision abilities. Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check. Powered by JazzHR

Posted 1 week ago

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Remote Customer Service Specialist
ForgeFitBoise, ID
Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Third Party CSAntelope, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA  Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 1 week ago

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Customer Service Representative
Elevated DynamicsArlington, VA
WE ARE HIRING ASAP! LOCAL CUSTOMER SERVICE APPLICANTS NEEDED! We are looking for someone with excellent communication skills to fill our newly open customer service position. Responsibilities Will Include: Customer service Handling customer complaints and escalations Completing sales using our current POS Be able to provide product knowledge Assisting with maintaining sales targets What We Offer: Dedicated career paths for all positions. We believe in promoting from within, there are opportunities to move to different areas of the company Who We Are Looking For: Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism. Qualifications: Positive attitude High school diploma or GED Friendly and helpful personality A willingness to learn and grow   Powered by JazzHR

Posted 6 days ago

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Work From Home - Customer Service Sales - Madison, WI
EliteHire StaffingMadison, WI
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Posted 1 week ago

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Remote Customer Service Sales - Utica, NY
EliteHire StaffingUtica, NY
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Posted 1 week ago

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Customer Service Representative
Lyons HR, LLCGadsden, AL
Our mission is to protect the assets of our clients through thoughtful risk analysis and informed coverage recommendations. We provide accurate and immediate service to build trustworthy and long-lasting relationships with clients, carriers, and coworkers. Protection is our purpose. Aligned Insurance is a leading multiline, multi-carrier insurance agency specializing in comprehensive business and commercial coverage. Our mission is to provide tailored insurance solutions that meet the unique needs of our clients while delivering exceptional service and expertise. We are committed to fostering a dynamic and supportive work environment where our team members can thrive and grow. Position Overview: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional service and support throughout their insurance experience. You will handle inquiries, resolve issues, and ensure that our clients receive timely and accurate information regarding their insurance policies. Key Responsibilities: Client Interaction: Serve as the primary contact for client inquiries via phone, email, and other communication channels. Address and resolve client questions and concerns related to their insurance policies, coverage options, and billing. Provide clear and accurate information about policy details, claims procedures, and account status. Policy Management: Assist clients with policy changes, including updates to coverage, personal information, and billing details. Process policy endorsements, renewals, and cancellations in a timely and accurate manner. Coordinate with insurance carriers to ensure that client requests are handled efficiently. Claims Support: Guide clients through the claims process, including filing claims and providing necessary documentation. Follow up on claims status and provide clients with updates and resolutions. Work with claims adjusters and underwriters to facilitate prompt resolution of claims issues. Administrative Duties: Maintain accurate and up-to-date records of client interactions and transactions. Prepare and process correspondence, documentation, and reports as needed. Ensure compliance with company policies and regulatory requirements in all client interactions. Customer Service Excellence: Demonstrate a high level of professionalism and empathy in all client interactions. Resolve client complaints and issues in a constructive manner, aiming for positive outcomes. Continuously seek opportunities to improve the customer service experience and contribute to team success. Team Collaboration: Collaborate with other team members and departments to ensure a seamless client experience. Participate in team meetings and training sessions to stay informed about company updates and industry changes. Provide feedback and suggestions for improving processes and customer service practices. Qualifications: Previous experience in a customer service role, preferably within the insurance industry. Strong understanding of insurance products, policies, and terminology is a plus. Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally. Strong problem-solving skills and the ability to handle complex inquiries with patience and empathy. Proficiency in Microsoft Office Suite and experience with CRM software. High level of attention to detail and accuracy in handling client information and transactions. Ability to work effectively both independently and as part of a team in a fast-paced environment. Education and Certifications: High school diploma or equivalent required; Associate's or Bachelor’s degree in Business, Communications, or related field preferred. Insurance licenses or certifications are a plus but not required; training will be provided. A successful candidate will be required to obtain licensure to remain employed. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional development and career advancement. A supportive and collaborative work environment with a focus on employee well-being and success. How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to Kathy Vest, Customer Service Manager, at kvest@alignedinsuranceagencycom. Please include "Customer Service Representative Application - [Your Name]" in the subject line. Candidates selected for an interview will be required to complete an aptitude assessment prior to an interview being scheduled. Aligned Insurance is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.   Powered by JazzHR

Posted 1 week ago

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Customer Service Remote Work
Morphius CorpSan Francisco, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

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Work From Home Customer Service Sales - Pearland, TX
EliteHire StaffingPearland, TX
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Posted 1 week ago

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Remote Benefits Customer Service Representative
Morphius CorpGarden Grove, CA
We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants.   Requirements:  Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities. Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits:  Health insurance reimbursement (upon qualification) Life insurance Retirement Plan UNION BENEFITS – Our staff also belong to a union which includes benefits Flexible hours Remote work optional and available   Powered by JazzHR

Posted 1 week ago

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AT&T Sales & Customer Service Associate
P&P Management AssociatesGreensboro, NC
P&P Management Associates is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate.  We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate. AT&T Sales & Customer Service Associate Responsibilities: Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly  Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services  Track all sales orders from start to finish to create a seamless customer experience  Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs AT&T Sales & Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems Powered by JazzHR

Posted 1 week ago

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Customer Service (Full Time/Remote)
Morphius CorpChino, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

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Sales and Customer Service Team Member
Nexus ExecutivesOrlando, FL
We stand out by combining a fun, team-oriented culture with a serious commitment to delivering outstanding results for our clients. We believe in the power of our clients telecommunication services, and our Sales and Customer Service Team Members. That’s why we offer immersive training and development designed to help our Sales and Customer Service Team Members succeed in the world of customer service and sales. We’re currently expanding and looking for driven, people-first individuals to join our growing team as Sales and Customer Service Team Members. If you’re someone who communicates with ease, enjoys solving problems, and takes pride in creating smooth customer experiences, this could be the perfect opportunity to kick off your career in the telecom and business sales industry. In this Sales and Customer Service Team Member role, you’ll be one of the first points of contact for customers starting their journey with AT&T. Your job will be about more than explaining products; you’ll be delivering a top-tier customer service experience and supporting customers through the full sales and enrollment process.  Sales and Customer Service Team Member Duties: Provide warm, professional customer service to new clients, ensuring they feel welcomed and informed when directly interacting with them  Guide customers through the enrollment process for AT&T internet, phone, and streaming services and process their orders first hand  Answer questions confidently and recommend tailored sales solutions based on customer needs Support the sales process by identifying opportunities to upsell or cross-sell relevant services Troubleshoot minor issues to ensure a seamless onboarding experience Sales and Customer Service Team Member Key Attributes: A positive attitude and a genuine desire to help Clear communication skills and active listening Strong attention to detail and accuracy Ability to stay calm and adaptable under pressure Previous customer service or sales experience is a plus   Powered by JazzHR

Posted 1 week ago

Customer Service Rep - Work From Home-logo
Customer Service Rep - Work From Home
Spade RecruitingMontgomery, AL
We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Third Party CSmanassas, VA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 1 week ago

Entry Level Customer Service - Work From Home-logo
Entry Level Customer Service - Work From Home
Spade RecruitingDurham, NC
We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Posted 1 week ago

Customer Service Representative (not remote)-logo
Customer Service Representative (not remote)
Kaizen MarketingFairbanks, AK
Are you looking for executive training in a promising Marketing career? Our company is seeking a highly motivated and driven individual to join our sales and marketing team as an in-store Customer Service Rep . In this role, you will have the opportunity to gain hands-on experience in sales and marketing, while working closely with our experienced professionals. The ideal candidate will have a passion for sales and marketing, strong communication skills, and a desire to learn and grow in a fast-paced environment. Responsibilities: · Educate customers on all services offered, exercising exceptional product knowledge. · Provide outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction. · Maintaining a great attitude and team player mentality. · Comply with policies and procedures, such as scheduling and dress code guidelines.   Benefits: · Hourly Pay rate: $17 - $21. · Weekly pay – Commission/bonuses. · Full time (flexible schedules). · Travel opportunities. · Training and Growth opportunities. · Paid Training.   Qualifications: · Age 18 years or older. · Reliable transportation. · Previous customer service preferred but NOT NECESSARY. · Weekend availability. · Clean background check upon hire. · Effective communication (written & verbal).   APPLY TODAY!!   Powered by JazzHR

Posted 1 week ago

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Customer Service Remote Work
Morphius CorpFairfield, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

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Bilingual Customer Service & Sales Representative
Golden View SolutionsHollywood, FL
Our company has an immediate opening for a Bilingual Customer Service & Sales Representative for our client located in the greater Miami area. The position entails being the primary customer support for our contact-center. Success in this position requires that the Bilingual Customer Service & Sales Representative is able to work independently with little to no supervision to provide immediate availability, be professional, provide documentation within our systems. Responsibilities of the Bilingual Customer Service & Sales Representative: The Bilingual Customer Service & Sales Representative will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document, and monitor any and all exceptions to the standard processes to create a list of best practices. Problem Resolution: A big part of maintaining relationships with existing customers includes problem-solving by the Bilingual Customer Service & Sales Representative. Responsiveness: The Bilingual Customer Service Representative will provide responsive, timely telephone, chat support. The Bilingual Customer Service & Sales Representative shall personally act as the single point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts). Requirements For Training for the Bilingual Customer Service & Sales Representative position: Our most accomplished professionals will teach you what directly lead to their success and systematically create a game plan for your future. Outstanding reliability and follow-through and requires excellent communication skills including telephone and active listening skills Efficient problem-solving and troubleshooting skills. The ability to delegate effectively, and excellent organizational skills. The ideal candidate will be a highly self- motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional. Qualifications of the Bilingual Customer Service & Sales Representative: High School Diploma or GED required; College degree or equivalent experience preferred. Multi-task and prioritize required Ability to handle multiple projects/tasks at a time. Excellent oral and written communications skills, particularly in a phone or email context Strong communication skills and basic computer knowledge This is a full-time, in-person role for an office in North Miami, FL. All applicants should have reliable transportation and be available to start in 1-2 weeks. #LI-Onsite Powered by JazzHR

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Third Party CSGreenfield, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 1 week ago

NSI INDUSTRIES logo
Customer Service Representative
NSI INDUSTRIESBay Shore, NY

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Job Description

NSI Industries – HVAC Division is seeking dynamic individuals to become part of our winning team. If you are a highly motivated team player who is interested in an exciting career with a leading global manufacturer then this job is for you!

NSI Industries is committed to providing superior quality and unparalleled dedication to all aspects of our business. We believe every employee contributes to the success and growth of our company. As an employee at NSI Industries, you reap the benefits of being part of an expanding company that still maintains a progressive employee culture and atmosphere.

The primary functions of the Customer Service Representative are to assist internal and external customers by providing product and service information and resolving customer issues.  

Job Duties

  • Serve as the first point of contact to assist with customer inquiries and complaints via telephone and email
  • Provide information about the products and services, pricing, order status, billing, returns and credits
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Ensure accurate and timely distributor order processing 
  • Confirming pricing, item number/description and quantities are correct
  • Ability to research issues independently to determine root cause and corrective action needed
  • Demonstrate follow up action with customers, distributors, sales force, and end users
  • Provide continuous and responsive support to sales force
  • Ability to work with other departments such as Shipping, Production, Purchasing, and Technical Service
  • Shared reception responsibilities
  • Heavy filing, contract updates, data entry backup, special projects as needed.
  • Other duties as assigned

Skills & Qualifications

  • Strong interpersonal and communication skills, written and verbal
  • Must have strong ability to prioritize, multi-task and problem solve
  • Adaptability to work efficiently and effectively daily under pressure in a fast-paced environment
  • Ability to build rapport with clients
  • Proficiency in Microsoft 365
  • Positive and professional demeanor
  • Must be able to work 5 days a week 8am-5pm. 

Education:

  • High School Diploma or equivalent

Experience:

  • Minimum of three years related experience in customer service, inside sales support or related fields; (experience in retail field is not applicable) 

Physical Requirements - Essential

  • Prolonged periods of sitting
  • Strength, dexterity, coordination, and vision to use keyboard and computer monitor for prolonged periods of time.

Benefits
  • 401(k) Matching
  • Health/Dental/Vision insurance
  • Flexible Spending Account
  • Dependent Spending Account
  • Company Paid Life Insurance & AD&D
  • Short- & Long-Term Disability
  • Paid Time Off & Paid Holidays
  • Referral Program
  • Company BBQs and other team events
NSI Industries maintains a drug-free workplace and requires all candidates to complete and pass a drug screen and background check after a conditional offer of employment has been extended.

NSI Industries is proud to be an EEO employer M/F/D/V.

NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Job Type: Full-time
Salary: $20-$24/ Hour
 

_______________ _ _ _ _ _ _

Benefits: NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles. We offer health, dental, and vision insurance. Retirement savings plan with company match. Paid holiday time off and vacation.

EEO employer M/F/D/V: NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Reasonable Accommodation: NSI Industries is committed to providing reasonable accommodation for qualified individuals with disabilities. If you require assistance or accommodation during the application process, please contact your Recruiter for assistance. We comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities to ensure equal employment opportunities.

Physical Work Requirements: Many roles at NSI Industries require physical activities where the employee must occasionally lift and/or move items or require specific vision abilities.

Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

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