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Customer Service Representative-logo
Customer Service Representative
Digital HirePontiac, MI
Duties: Entering data Splitting and labeling loan packages Ordering verifications of income Verifying Social Security Numbers Indexing of loan conditions Ordering and uploading documents Loan verification Submitting summary report reviews Reviewing state and federal compliance Handling inbound and outbound calls Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients over the phone Ability to multitask and adapt to change Positive attitude and willingness to learn Strong attention to detail Experience in a professional or office setting We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance

Posted 30+ days ago

Customer Service Receptionist-logo
Customer Service Receptionist
My ReceptionistEau Claire, WI
My Receptionist is hiring friendly, professional telephone receptionists to work in our Eau Claire, WI office. If you're: - outgoing and articulate - crazy about customer service - ready to help businesses succeed - willing to work a flexible schedule including evenings, weekends and holidays then we'd like to talk to you! Interested applicants can click the apply button below. The starting wage is $13.00/hour with the opportunity to earn up to $15.00/hour in 3 to 12 months with positive performance, attendance, and advancement in receptionist capabilities.  My Receptionist is an equal opportunity employer.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
MTM LLCWarminster, PA
Job description Job Description:  We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. This role is pivotal in ensuring customer satisfaction by managing product orders and coordinating service calls. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and a strong ability to multitask in a fast-paced environment. Key Responsibilities: Order Management:  Handle customer inquiries regarding product offerings, availability, and pricing. Process orders accurately and efficiently, ensuring timely delivery. Service Scheduling:  Coordinate and schedule service calls for window installations, repairs, and maintenance. Communicate with customers to confirm appointments and provide updates as needed. Customer Support:  Provide exceptional customer service by addressing concerns, resolving issues, and offering solutions to enhance the customer experience. Data Entry:  Maintain accurate records of customer interactions, orders, and service requests in the company's database. Follow-Up:  Ensure customer satisfaction by conducting follow-up calls post-service to confirm the resolution of issues and gauge customer satisfaction. Cross-Department Collaboration:  Work closely with the sales, operations, and logistics teams to ensure seamless order processing and service scheduling. Qualifications: Experience:  2+ years of experience in customer service, preferably in the window or home improvement industry. Skills:  Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and CRM software. Abilities:  Ability to manage multiple tasks simultaneously, with a strong attention to detail. Capable of working independently as well as part of a team. Education:  High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Benefits: Competitive salary and bonus structure Health, dental, and vision insurance Job Type: Full-time Pay: $21.00 - $25.00 per hour Benefits: Dental insurance Health insurance Vision insurance Shift: Day shift Work Location: In person

Posted 1 week ago

Customer Service Associate-logo
Customer Service Associate
Thoroughbred Express Auto WashCampbellsville, KY
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities  Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves

Posted 30+ days ago

Customer Service Associate-logo
Customer Service Associate
Xcel Marketing Group Inc.nampa, ID
Xcel Marketing Group Inc . is a Marketing Firm looking for qualified customer service associates! DUTIES:  Deals directly with customer  Responsible for New Customer Acquisitions   Create and achieve goals  Maintain keen and up to date on product knowledge  Responsible for maintaining and upholding all compliance regulations set by our clients Work within Retailer QUALIFICATIONS:    Strong work ethic    Positive attitude    Problem solving skills    Strong communication skills    Ability to work well alone and within a team EXPERIENCE IS GREAT HOWEVER NOT NECESSARY…ALL TEAM MEMBERS WILL RECEIVE PAID TRAINING! If you feel you meet our qualifications and you would be an ideal candidate please utilize the reply feature of this ad and be sure to include all of your contact information including Full Name, Telephone number and email address. Our HR Department will be reviewing resumes THIS WEEK and contacting qualified candidates for preliminary interviews. 

Posted 30+ days ago

Part time Mandarin-Speaking Customer Service Agent--Remote-logo
Part time Mandarin-Speaking Customer Service Agent--Remote
Flowplay, LLCSeattle, WA
At FlowPlay, we're expanding our horizons in the exciting world of iGaming, offering a unique blend of real money and social casino gaming experiences. We're seeking several Customer Service Agents for Real Money Gaming to join our dynamic team and help deliver world-class experiences to our valued customers. This part time position allows you more flexibility by working 20 hours per week, Tuesday to Saturday.  In this critical role, you'll be the frontline ambassador of our commitment to exceptional customer service. Whether assisting with account sign-ups or resolving in-game issues, you'll ensure that every customer interaction exceeds expectations. We're looking for individuals who are passionate about helping others, thrive on problem-solving, and find satisfaction in creating positive outcomes for our players. We are seeking 1-2 people who are fluent in both Mandarin and English to join the team. The ideal candidate will excel in a fast-paced environment, bringing enthusiasm and dedication to every customer interaction ,and be comfortable engaging in conversation with customers in both Mandarin and English. Your success will be measured not just in resolved tickets, but in the number of happy customers you create along the way. This is a remote position open to candidates in any U.S. state. Due to gaming licensing regulations, we are unable to consider international applicants at this time. Key Responsibilities Deliver exceptional customer service by providing accurate product and service information, resolving issues, and offering guidance on promotions and bonuses Assist with customer calls for all Mandarin speaking customers Partner with cross-functional departments (retail, marketing, tech, etc.) to effectively resolve customer concerns and ensure a seamless customer experience Consistently meet or exceed agreed-upon KPIs and performance targets Engage in continuous learning through hands-on training with fellow agents, leads, and management to enhance skills and knowledge Clearly explain the terms, conditions, promotions, and bonusing of the casino gaming site to customers Provide comprehensive information to customers regarding their account and transactions Evaluate accounts to identify potential AML/Fraud violations based on deposit, withdrawal, and play transactions Recognize problem gambling signs and assist customers by providing information and resources to get them the necessary support Maintain accurate customer records by updating account information as needed Process customer adjustments to maintain precise financial accounts Recommend potential products or services to management based on customer information and needs analysis Prepare product or service reports by collecting and analyzing relevant customer data Contribute to overall team success by accomplishing related tasks as assigned Required Skills and Competencies Previous experience in a high-volume, fast-paced call center strongly preferred Fluency in both Mandarin and English Excellent verbal and written communication skills Strong multitasking and prioritization abilities Calm and patient demeanor when handling complaints and difficult situations Commitment to high standards, initiative, proactivity, and professionalism Ability to type and communicate on the phone for extended periods Other Requirements Must be 21 years of age or older Ability to successfully complete a background check, drug screen, and obtain necessary gaming licenses Successfully complete required jurisdictional training Must have high speed internet access in your remote work location Availability to work nights, holidays, and weekends as required Join the FlowPlay team! At FlowPlay, we pride ourselves on being a company that we all love working for. We are regularly featured among the 20 best places to work in Seattle (according to Seattle Business Magazine), and our average tenure in the company is almost 8 years. Despite delivering large and successful games with global reach, we have a small team culture where each colleague's impact can be felt. In surveys, our employees report high satisfaction rates and say that they enjoy getting to know and work with each other and value working on games that bring people joy. We offer: A 401k plan with company matching 15 days of PTO annually (prorated for PT status), PTO increases with tenure Compensation will be a range of $16-20 per hour, depending on experience and shift worked (overnight shifts will be compensated at a higher rate).

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteEugene, Oregon
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
National Dentex LabsMt Vernon, New York
Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this opportunity at NDX Mount Vernon Dental Lab in Mount Vernon, NY for a full time Customer Service Representative. The regular hours for this position are 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement! There are three (3) classifications or levels of the Customer Service Representative/Specialist position. These levels; Level I, II and III, are assigned based on experience and level of responsibility assigned by laboratory management. As a Customer Service Team Member, you may train, or be trained on, and/or assigned any of the job functions listed below. This list is not comprehensive and you may be assigned tasks not noted below. Primary Responsibilities and Essential Functions of the Position: Answer phones in a timely manner. Process outgoing calls in a timely manner. Troubleshoot basic technical issues, including making calls to doctors on time, shade, poor impressions and missing items or information. Analyze remakes by customer and ensure any issues are resolved. Magic Touch: delete doctors, update accounts, enter doctor preferences to maintain an accurate database. Schedule FedEx pickups when necessary and check FedEx tracking for individual offices. Submit new doctors to LMS. Responsible for assisting Accounting and Sales with pricing and pricing requests. Manage and set up new accounts. Customer retention. All other duties as assigned. Skills and Abilities Required: Must be able to read, write, speak and understand English. Must have computer skills including typing and familiarity with Microsoft Office products. Verbally communicate via telephone-maintaining a positive demeanor. Verbally communicate with all levels of staff-maintaining a positive demeanor. Have the ability to take initiative. Must have excellent listening skills. Must have attention to detail and accuracy. Minimum Education and Experience Required: Required: High school diploma or GED equivalent. Preferred: Experience in a dental environment. Hazardous Materials or Equipment Used: General office equipment. Physical Requirements: Perform tasks at multiple workstations-standing and sitting for extended periods of time. Push, pull, lift, and/or carry up to 20 pounds.

Posted 1 week ago

Floating Customer Service Representative-logo
Floating Customer Service Representative
Security FinanceArlington, Texas
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location. Ability to travel to branches within the territory

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Genuine Parts CompanyTopeka, Kansas
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 3 days ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteTacoma, Washington
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 1 week ago

Entry Level Customer Service/Sale-logo
Entry Level Customer Service/Sale
Global EliteYuma, Arizona
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 2 days ago

Retail Customer Service-logo
Retail Customer Service
EZCORPLongmont, Colorado
Address: 1220 Main St. Longmont, Colorado 80501 Brand: EZPawn Pay range is based on experience from $16.00 per hour to $17.50 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 1 week ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteThompson's, Tennessee
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 1 week ago

Medical Customer Service-logo
Medical Customer Service
TakedaGrand Forks, North Dakota
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - ND - Grand Forks U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based e mployees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - ND - Grand Forks Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Posted 3 weeks ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaOrlando, Florida
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program. Our Benefits CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 30+ days ago

Inside Sales / Customer Service-logo
Inside Sales / Customer Service
Quality Archery DesignsMadison Heights, VA
Position:  Inside Sales Representative & Customer Service Responsibilities & Accountability (but not limited to):     This person must be organized, disciplined, self-motivated and show initiative in improving and maintaining relationships with QAD customers. This person will be responsible for: Preforming all tasks with integrity and empathy  Covering service phone lines for product support Entering phone orders into All Orders system and verifying information Maintain client relationships by making outbound calls Selling new and existing products to established dealers Troubleshoot and assist with product questions Attend yearly Archery trade shows Enter daily email and fax sales orders into system Prepare Return Authorization forms when required  Maintain daily activity records Work in a Team environment with fellow representatives Verifying that your assigned dealers are represented in the website dealer locator Attend all scheduled department meetings Work with other departments to service and improve products and operations. Maintain current and expert knowledge of Archery industry Software requirements:  Microsoft Office, Order Entry System Minimum Experience:  2 years' experience in inside sales and/or customer service, preferably in the sporting goods or outdoor industry. Archery knowledge a big plus.  Must possess excellent interpersonal, time/project management and communication skills. Must be able to multi-task projects from start to completion with excellent organizational skills and maintain a positive attitude in all situations. Position Reports To:  Global Sales & Service Manager   Salary range:  Negotiable based on experience & training. We do not discriminate on the basis of race, religion, national origin, gender, age, handicap, or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based on job-related factors. In an effort to promote a healthy lifestyle and work environment QAD INC is Tobacco free   Benefits  We offer a competitive income, time off with paid holidays, paid vacation, paid sick leave, 401k retirement plan with company matching, product discounts, other employee incentives.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
American AC Heat & PlumbingHawthorne, CA
Want to join the team of one of the fastest-growing residential HVAC Companies in the Los Angeles area with over 40 years of service? Our business is people! Sure, we do HVAC & Plumbing, but there are two groups of people who make our business successful. The first is satisfied customers the second is satisfied team members. Our focus is on total client satisfaction. That's why we have maintained an A+ Better Business Bureau rating year after year. We service the San Fernando Valley, Los Angeles, and South Bay areas. We have a strong customer base which means year-round work and no slow time. Call us today if you are looking for more than just a job but a career. Job Requirements: High School Diploma or equivalent A minimum of 5 years of experience in an office environment Be well organized and able to multi-task Demonstrates ability to take initiative, ask questions, and prioritize Capable of working independently as required Computer literate (Tech Savvy)  Basic computer skills: Excel, Outlook, Word, Adobe Has an outgoing and enthusiastic personality with a great speaking voice Enjoys helping people and has good phone etiquette Able to work in a fast-paced environment Supervisory or Management experience is a plus Project Management in-home services are a plus We will train you in all areas to help bring you up to speed in this fast-paced environment ********************************************* COMPENSATION : Salary range from $22 to $26 per hour commensurate with experience, plus benefits and a long-term career path Because of our growth, we are currently looking for new team members that are looking for a career and not just a job. We welcome new team members into our company's positive work environment by offering an attractive benefits package that includes the following: * Job Security * Company Paid Training * A positive Work Environment * Advancement Opportunity * Top Pay in the Industry * Interesting Work * Health, Dental, and Vision Insurance * Chiropractic Services * 401k * PTO * Referral Program * Seasonal Overtime Pay Because we pride ourselves in our customer service and professional team of associates, we conduct drug testing and background checks on all our team members. So, if you have a clean background, have an outgoing personality, and love working with people, you are now ready for an interview. Please submit your resume for consideration. ALL INTERVIEWS AND INQUIRIES WILL BE HELD IN THE STRICTEST OF CONFIDENCE

Posted 1 day ago

Customer Service Support Staff St. Paul Location-logo
Customer Service Support Staff St. Paul Location
Pizza LuceSt. Paul, MN
Pizza Lucé is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast paced, high-volume atmosphere. Our support staff takes pride in providing the best possible customer service to our guests by supporting their co-workers in their roles.   PAY: $14.00  SCHEDULE:  Weekend and Nights availability, PT Hours  BENEFITS:  Opportunity to participate in the Referral Program, get up to $200 for each referral Free on-the-shift meals Discounted pizza and menu items after work.  An awesome, fun, and supporting work environment committed to work-life balance Enjoy awesome company parties and events Eligibility for paid days off Health, Dental, Vision and Accident Insurance Medical & Dependent Care FSAs 401k Retirement Plan with Industry Leading Company Match Convenient medical care benefits for you and your family Recognition program Free Employee Assistance Program Enjoy Christmas Eve, Christmas Day, Easter, and Thanksgiving- our restaurants are CLOSED on these holidays Time-and-a-half pay on New Year's Day, Memorial Day, Fourth of July, and Labor Day Come as you are: inclusive, diverse and accepting culture On-the-job training and development at a company with a good reputation in the industry  WHAT THE JOB ENTAILS Greet the customers in a timely fashion with warmth and sincerity.  Help customers navigate the menu and answer questions or make recommendations.  Address customer issues or concerns promptly and professionally.  Answer phones and enter customer food orders into the POS system.  Assist delivery drivers with packing cold items and labeling. Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience. Perform miscellaneous cleaning tasks and other side work as needed (e.g. sweeping, mopping, taking out the garbage).  BASIC REQUIREMENTS: Command of the English language. Ensures every guest has the complete Pizza Lucé experience. Upbeat and friendly personality. Previous customer service and restaurant experience is a plus. Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude. Able to stand for 10 hours and lift 40 lbs.  Must have a team attitude and be alert to the needs of co-workers and guests. We at Pizza Lucé have been proudly serving up some of the best pizza, hoagies, salads, vegan and gluten-free items in Minnesota since 1993. Way back then we began as a small pizzeria in the Minneapolis warehouse district and have won many awards and accolades over the years for our award-winning pizza and guest service. We serve up awesome food made from fresh ingredients, original recipes and happy team members and we are strongly dedicated to the diversity of our vegetarian, vegan and gluten-free menu items. At Pizza Lucé we are just as proud of where we work and are committed to a quality work environment and supporting our community and local arts and music. The strengths and diversity of our team members are core ingredients that make up the excellence in our menu items and our guest service. These days we've grown from one small pizzeria to nine full service pizza restaurants with dine-in, delivery and pickup in the Twin Cities and Duluth. We remain just as dedicated to the quality of our menu and our workplace and see both as keys to our success. We're always looking for new people to join our team!  Bring your skills and get some skills. If you're interested in starting a conversation about the opportunities with Pizza Lucé, apply today! Pizza Lucé is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 5 days ago

Medical Billing / Claims / Customer Service - Owings Mills-logo
Medical Billing / Claims / Customer Service - Owings Mills
Andeo Group LLCOwings Mills, MD
DURATION 12 month contract (extension likely) JOB DUTIES This position is responsible for serving as point of contact for internal and external customers regarding all complex billing and collection issues. The associate will assist in the clarification and development of process improvements and inquiries, assure payments related to services from all sources are recorded and reconciled timely in order to maximize revenues. The incumbent may be required to assist with projects for upper management by providing analytical and reporting support for such purposes as: operational efficiency / quality metrics and productivity analysis, end-of-month accounts receivables reconciliation, and monthly aging reports. Researches and responds by telephone, or in writing to complex patient inquiries regarding billing issues and problems. Reviews billing forms for accuracy and completeness before sending to payors. Assists in the preparation of monthly billing and accounts receivable reports. Assists with complex billing issues, including contacting insurance carriers to confirm patient eligibility and referral information. QUALIFICATIONS High School Diploma or GED 2 years of experience in a Billing, membership enrollment, member services, claims operations or Finance role Accounts Receivables (A/R) experience, preferred. Experience with MS Excel

Posted 30+ days ago

Digital Hire logo
Customer Service Representative
Digital HirePontiac, MI
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Job Description

Duties:

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Qualifications:

  • High school diploma or equivalent
  • No Mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance