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Job Title: Call Center / Customer Service Location: East Hartford, CT 06108 Duration: 6 Months (Temp to Hire) Summary: We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal. Success in this position requires strong communication skills, professionalism, and a passion for helping people. Key Responsibilities Serve as the initial point of contact for consumers and providers regarding client programs. Answer inbound calls and provide accurate, clear, and complete information. Assist with account access and password reset issues. Document all customer interactions in the call-tracking system with accuracy and detail. Forward callers to leadership or appropriate CT state agencies as required. Identify consumer trends, report concerns, and recommend service improvements. Handle complex or escalated customer issues professionally and efficiently. Meet or exceed daily performance standards for call volume, quality, and customer satisfaction. What You'll Receive Full-time employment (40 hours/week) Paid training Monday Friday schedule (Weekends Off) Career advancement opportunities Supportive and professional work environment Full benefits options Who Thrives in This Role Strong communicators-verbal and written-who can explain complex information clearly. Reliable and committed individuals with strong work ethic and excellent attendance. Problem-solvers who remain calm and professional in challenging customer situations. Tech-comfortable individuals who can navigate multiple systems and applications. People who genuinely enjoy helping others and finding solutions. Able to work in a structured environment, handling a high volume of calls. Qualifications Required: High School Diploma or GED Minimum 6 months of call center or customer service experience OR Associate degree or higher (no experience required) Able to type at least 35 WPM Must pass customer service assessment, criminal background check, and 8-panel drug screen Preferred Skills: Previous customer service or call center experience Strong attention to detail and documentation accuracy Ability to handle sensitive or confidential information appropriately #CareerBuilder #Monster #Dice #Indeed #LinkedIn

AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of Full-timeCustomer Service Attendant Floater. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Install and remove new and existing vending equipment Complete minor vending equipment repairs Test and monitor vending equipment to ensure proper function Fill vending machines with merchandise in a manner conducive to sales Encourage good customer relations through product promotion Rotate perishable merchandise and minimize waste Assist Mechanics, Drivers, and Customer Service Attendants as needed Perform any other duties as specified by management Requirements: Maintain an acceptable driving record Maintain a negative drug test result throughout term of employment Previous utility or vending experience is helpful, but not necessary Able to complete all paperwork in a timely manner Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

Unlock your potential with Quantum ePay ! We're a fast-growing financial technology provider helping business owners lower costs, increase revenue, and improve their quality of life. Our company is expanding quickly, and we're looking for motivated team members with great customer service skills who are eager to learn and grow. As a Customer Service Representative I , you'll be on the front lines supporting our merchants, answering questions, and resolving issues. You don't need to have payments experience yet, we'll provide the training and tools you need to be successful. This is a great opportunity to start a career in fintech with plenty of room for growth as you gain experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Research and resolve issues related to merchant processing history, transactions, and account activity Assist merchants with terminal and gateway issues, ensuring timely resolution and minimal disruption to business operations Respond to and resolve merchant billing and invoicing questions with accuracy and professionalism Review and analyze merchant fee structures and pricing to identify discrepancies or opportunities for optimization Deliver exceptional service by answering merchant questions and ensuring a positive customer experience Collaborate with internal teams (Risk, Underwriting, Sales, etc.) to resolve merchant issues efficiently Perform additional duties and special projects as assigned QUALIFICATIONS: 1+ year of customer service experience (call center, retail, banking, or similar) Excellent verbal, written, interpersonal, and relationship-building skills Ability to troubleshoot and problem solve with patience and professionalism Strongly self-motivated with a drive to succeed and grow quickly into senior responsibilities Strong work ethic, self-discipline, and ability to manage multiple priorities in a fast-paced environment PC literate with Microsoft Office Suite experience; CRM or ticketing system knowledge preferred Bilingual skills (Vietnamese, Spanish, Japanese preferred) SALARY: This role includes biannual profit-sharing bonuses as part of a total compensation package, in addition to a full range of medical, dental, retirement planning, and/or other benefits. Base hourly range: $17.00 - $22.00/hr Salary including biannual profit-sharing bonus and comprehensive benefits program range (annualized): $49,557 - 62,637 LOCATION : This role requires the employee to work onsite full-time at our Anaheim Hills location. WHY WORK HERE? Awarded Top Workplace of Orange County by the OC Register! New state of the art, open-concept facility with stand-up desks, balance boards, stationary bikes and more! Work hard, play hard culture! Monthly Beer Socials and BBQs! Proven "promote from within" mentality! Benefit offerings: Medical, dental, vision, acupuncture and chiropractic 401k Safe Harbor; 100% employer match processed semi-monthly, up to 4% Profit Sharing; paid on a biannual basis

About the Role We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility. You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes. You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results. Key Responsibilities Conduct in-home or virtual consultations with qualified prospects Understand customer needs and present tailored solutions Lead conversations with confidence and structure Educate customers clearly on products, pricing, and process Handle objections with logic, professionalism, and control Close agreements and ensure all documentation is accurate Maintain strict pipeline discipline and CRM updates Coordinate with operations and support teams for execution Follow pricing, compliance, and process standards Protect company margin and brand integrity What We Expect Strong communication and persuasion skills High accountability and self-discipline Comfort with targets and performance pressure Ability to absorb training and execute quickly Professional conduct and presence Excellent time management Resilience to rejection and setbacks Process-driven mindset Requirements No prior solar or high-level sales experience required Strong willingness to learn and be coached Comfort speaking with customers and handling objections Confidence, competitiveness, and work ethic Reliable transportation and device access Benefits Performance-based compensation structure Uncapped earning potential High commission per closed deal Top performers earn significantly above industry average

At McCullough Agency, we foster lasting relationships built on service, trust, and personalized attention. Our mission is to exceed client expectations by delivering customized insurance solutions that restore peace of mind during lifes unexpected moments. We believe culture is the foundation of success. Here, your contributions are recognized, your growth is supported, and your work is both impactful and rewarding. We are looking for an Insurance Customer Service Rep who is passionate about helping clients, solving problems, and driving results. This is a hybrid role combining customer service with new business development, ideal for someone who enjoys both building relationships and closing sales. Base Salary of $35,000-$45,000 (depending on experience) plus commissions with first-year earnings between $45,000 and $65,000 PTO and full health benefits, including dental and vision Retirement plan (401k) options If you are motivated, personable, and committed to client success, apply today! Salary Range: $35000.00 - $50000.00 per year Benefits Annual Base Salary + Commission+ Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Career Growth Opportunities Retirement Plan Variable Schedule Responsibilities Deliver outstanding customer service through prompt, thoughtful communication Conduct client consultations to assess insurance needs and recommend solutions Prospect and follow up on new business opportunities Quote and sell policies across personal lines Assist clients with policy changes, questions, and coverage updates Requirements Active Property and Casualty insurance license or must be willing to obtain one Prior experience in insurance service or sales Strong customer service skills with a solution-oriented mindset Proven ability to prospect, present, and close new business Tech-savvy and comfortable using CRMs, email, and other digital tools

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!

JOB SUMMARY The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions. . DUTIES & ESSENTIAL JOB FUNCTIONS Working directly under the supervision of the branch manager, the Customer Service Representative: Solicit loans on the telephone and at the counter. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone. Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau. Completes loan documents and closes current refinance loans. Prepares daily deposits of cash and checks. Maintains and balances correct amount and denominations of money in cash drawers daily. Maintains loan standard report daily. Telephones past due customers QUALIFICATIONS Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. REQUIRED A high school diploma or equivalence is required. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

Welcome to Frydach Insurance Agency, where we believe exceptional customer service is the cornerstone of our success. Located right here in Germantown, Wisconsin, we're a dedicated team committed to serving our community with integrity and care. We're looking for someone who genuinely enjoys connecting with people and is passionate about making a real difference in their insurance journey. As a Licensed Insurance Customer Service representative, you'll be the friendly voice and helpful hand for our valued policyholders. You'll get to know them, understand their needs, and help them navigate their insurance policies with confidence. If you're ready to join an agency that values its team and its clients, and you thrive on providing positive, supportive service, we can't wait to hear from you! Salary Range: $30000.00 - $40000.00 per year Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Daily Huddles Team Building Events Appreciation Lunches Business Casual Attire Paid Holidays Collaborative Work Environment Work/Life Balance Casual Fridays Six Hour Work Day Fridays Community Service Opportunities Responsibilities Respond to customer inquiries via phone, email, and in person with a helpful and positive attitude. Assist policyholders with policy changes, payments, and general questions. Provide accurate information about insurance policies and coverage options. Help facilitate the claims process by gathering necessary information and guiding customers. Maintain detailed and accurate customer records in our system. Proactively identify opportunities to enhance the customer experience and build stronger relationships. Requirements Active WI Property & Casualty License (Required) Minimum of 1 year of experience in a customer service role, preferably within the insurance industry. Excellent communication skills, both written and verbal. A genuine desire to help people and solve problems. Comfortable using various computer systems and customer relationship management (CRM) software. Ability to work independently and manage time effectively.

Schedule: 5 days/week 07:00 AM to 03:30 PM; 30 min lunch Job Description: The Banking Correspondence team performs routine activities related to mailing required documents to clients. The process includes creating, printing, auditing, and packaging bank documents. Facilitate mailing for fulfillment tasks. Work from the case management tool and email. Will be working in an office setting. Required Skills: Attention to Detail, Written Communication, Research, Prioritization, Result Orientation.

Licensed Customer Service Rep with Property/ Casualty license and experience. Knowledge of applied epic a plus. Salary Range: $50000.00 - $75000.00 per year Benefits Annual Base Salary Based on Experience Flexible Schedule Health Insurance Dental Insurance Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Working with a team to service clients. Position benefits and salary based on full or part time/ Experience. P/C license a MUST. Requirements Must have a p/c License. experience in insurance. excellent people skills. computer literate working knowledge of applied epic appreciated

We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! What You Need to Know (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole. Where Your Career Is a Force for Good (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detail-oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused. May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Albany, New York): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Variable schedule with rotating weekends. Schedule is provided two to three weeks in advance. Pay Information: Starting rate $20.03/hour. What You Need to Succeed (Minimum Qualifications): High school diploma or equivalent is required. Customer service experience and effective verbal communication skills are required. A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. What Will Give You the Competitive Edge (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.). Prior leadership experience. Benefits for You: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans. Health Spending Accounts & Flexible Spending Accounts. PTO: Starting 15 days a year; based on type of job and tenure. Holidays: 11 paid holidays comprised of six core holidays and five floating holidays. 401K with up to 6% company match. Paid Family Leave. Employee Assistance. Disability and Insurance: Short + Long Term. Service Awards and recognition. Apply now! Joining our team will provide you with the opportunity to make your career a force for good! https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Albany-NY/Blood-Collection-Staff---Customer-Service_RC86065-1 The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights. About American Red Cross: The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.The American Red Cross is part of the world's largest volunteer network found in 187 countries.

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers’ orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment. Expected base pay rates for the role will be between $20.45/hr and $25.51/hr at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs. Primary Objective: Performs a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location. Primary Function and Scope: Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. Addresses and resolves customer complaints (returns and order errors). Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders. Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. Waits on customers and prepares sales slips. Produces daily sales reports. Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. Operates crane forklift equipment. Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc. Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management. Performs other related duties as required. Experience and Knowledge Required: HS diploma or equivalent experience. 1+ years of customer service experience and warehouse experience. Forklift Experience. Competencies: Organization, math, time management, computer skills, detail-oriented, customer service, safety-conscious. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant. About Dal-Tile: Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

AVI Foodsystems is looking for a friendly and hard-working team member to immediately hire to fill the role of Part-time Customer Service Attendant in the Defiance OH area. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packaged foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE

Are you passionate about helping others and looking for a welcoming place to build your career? Harry Levine Insurance, a respected name in Orlando, Florida, is searching for a friendly and dedicated Commercial Lines Insurance Customer Service Representative to join our close-knit team. We believe in fostering a supportive environment where every team member feels valued and empowered to deliver exceptional service. In this role, you'll be the go-to person for our commercial clients, guiding them through their insurance needs with clarity and care. Youll play a vital part in ensuring our clients feel secure and well-informed about their policies, from handling daily service requests to processing important policy updates. If you thrive on building relationships and enjoy making a positive impact every day, wed love for you to bring your talents to our Orlando office and become a key part of our continued success. Salary Range: $40000.00 - $57500.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Responsibilities Respond promptly and professionally to customer inquiries via phone and email. Assist clients with policy changes, billing questions, and general service needs. Process policy endorsements and renewals accurately. Coordinate with insurance carriers and other departments to resolve client issues. Maintain organized and up-to-date client files and records. Provide support to the commercial lines account management team. Ensure a high level of customer satisfaction through attentive service. Requirements Proven customer service experience, preferably within the insurance industry. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to manage multiple tasks and prioritize effectively. A friendly and professional demeanor. High school diploma or equivalent required.

Summary: Max pay rate: $20/hr Responsibilities: Communicate with customers via telephone using strong communication skills, active listening, and empathy. Drive solutions that best meet the customer's needs. Analyze and resolve complex customer issues such as requests regarding various product aspects, policy provisions, claim status, and basic procedures. Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference. Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion. Support special product and/or service campaigns as needed, or as requested by the customer. Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry. Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal, and high-quality service skills. Requirements: Must live within one hour commute of Warwick, RI. Training will be in-office for a designated duration. No time off can be taken during training and nesting period. Must adhere to strict start/end times. After training, the job is performed primarily virtually with required monthly in-office days based on business needs. Required to work an assigned shift during hours of operation between 8:00am 6:00pm ET, Monday through Friday; must be flexible regarding the ability to work overtime & shift worked, which may change based on business need and bidding process. Able to work in a stationary position 75% of the time. Strong home internet connection is required. At least 50 Mbps internet speed. Must connect to the router/modem via a LAN cable. Required Skills: Suggested 2 years of experience in Customer Service. Prior Call Center experience is highly preferred. Experience navigating multiple screens while delivering good customer experience. Strong computer/keyboard skills as well as analytical and problem-solving skills. Quickly grasps information and efficiently solves verbal challenges with strategic thinking. Communicates complex verbal and written concepts with ease. A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment. Professionally demonstrate empathy to others. Preferred Skills: High School diploma, GED, some college experience, trade, or professional certification. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions. Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of the company.

Job Description: M-F 9:30am-6pm (local Client time); (8:30am-5pm DST) *Please make sure your candidates are 100% available for both times as the shift moves with DST The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. • Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. • Enroll new customers to Patient Services. • Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met. • Complete various special projects as required Requirements: • Previous work experience in Specialty Pharmacy or Customer Service • Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills • Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting • Strong ability to multi-task and strong time management skills • Ability to function in a high-volume, fast-paced environment • Dependable and strong work ethic • Ability to accept and implement feedback and coaching Specific type of experience preferred: • Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience • Experience working in a health care/pharmaceutical industry environment • Understanding of challenges associated with patients’ medical condition Important Skills: Accustomed to working in high call volume environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Inside Sales and Customer Service Coordinator (Full-Time) Industrial Profile Systems – Akron, OH Salary/Exempt Job Description: The Inside Sales & Customer Service Coordinator will provide inside customer support while working closely with Sales Managers, Engineering, and Product Management, to ensure a smooth flow of customer information and requirements throughout the organization. This position is responsible for building client relationships, project management, and developing sales opportunities and must be able to recognize growth opportunities and utilize extruded aluminum to solve complex challenges for existing and new clients across manufacturing industries. Benefits: Medical, dental, vision, and life insurance on the 31st day of employment. 401K eligibility begins after the 60th day of employment. Pay is bi-weekly. Generous PTO policy starting at 3 weeks. Pay Range: $50,000 - $65,000 Job Responsibilities Inside Sales & Customer Service Coordinator: Identify opportunities to reactivate dormant accounts and grow existing accounts to achieve sales objectives. Support customer inquiries, including but not limited to providing quotes, processing orders, and providing client updates along the entire process. Researches new product requests and writes orders. Serves as a liaison with the outside sales team. Tracks and prepares reports on daily, weekly, and monthly leads and sales. Follow up to ensure successful order entry, sales fulfillment, installation, post-installation, and operations on orders produced. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Ensures that appropriate changes were made to resolve customers’ problems. Refers unresolved customer issues to designated departments for further investigation. Process applications, releases, cancellations, adjustments, changes, requests, fees, invoices, and other related paperwork. Keeps records or customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken. Perform other miscellaneous job duties and related functions as directed. Desired Skills & Experience Inside Sales & Customer Service Coordinator: Minimum of 2-5 years of experience with sales and/or customer service. Knowledge of Microsoft Dynamics NAV is a plus, but not required. Preferred experience using ERP or CRM system. Ability to manage multiple priorities and tasks with a sense of urgency. Well organized with an aptitude for details. Effective verbal and written communication skills. Have the ability to multi-task and produce quality results under pressure. Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.). Must be self-started and able to work independently with little supervision. Company Description: Industrial Profile Systems, previously known as MB Kit Systems, LLC is the premium provider of engineering and design services utilizing our structural aluminum and modular components to create mechanical hardware solutions across a wide range of industries. Founded in 1996, MB Kit Systems, LLC occupies 50,000+ sq. ft. in Akron, Ohio, where we design, machine, and assemble custom machine base, table, and enclosure solutions. This vertical integration allows for quick turnaround times and the ability to produce custom solutions. Quality craftsmanship and innovative designs with a focus on customer service will allow for continued growth and market share. Visit our website at www.mbkit.com. The position offers a competitive salary with full benefits and bonus program. Industrial Profile Systems is a division of WEISS North America, located in Willoughby, OH. About WEISS North America, Inc.: WEISS is a high-quality manufacturer of cam, servo, and linear motor driven automation components. We supply the world with rotary index tables, palletized conveyors, linear motor driven pick and place units, cam and servo driven assembly chassis, ring index tables, and machine bases and tool plates. WEISS was founded over 55 years ago and is now the world leader in rotary indexing tables for assembly, welding, packaging, medical devices, and many other industries. We specialize in the highest quality craftsmanship and offer an industry leading four-year warranty. No matter if you need to rotate 100 tons or pick and place a 1 oz. part very accurately, WEISS has the solution. As the world leader in indexing/positioning tables we still have the most innovative designs and newest products. We also offer many other additional handling and positioning devices for your automation needs. Visit www.weiss-world.com today. We have grown by more than 300% in the last ten years. Our growth is only limited by our desire and resources. We will achieve similar growth over the next five years.

We provide Paid-Training – no prior medical experience required! Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! What You Need to Know (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole Where Your Career Is a Force for Good (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused. May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule(Peru, Illinois): Variable Schedule. Rotating Weekends. To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance. Pay Information: Starting rate $20.15/hour. What You Need to Succeed (Minimum Qualifications): High school diploma or equivalent is required. Customer service experience and effective verbal communication skills are required. A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. What Will Give You the Competitive Edge (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience. Benefits for You: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans. Health Spending Accounts & Flexible Spending Accounts. PTO: Starting 15 days a year; based on type of job and tenure. Holidays: 11 paid holidays comprised of six core holidays and five floating holidays. 401K with up to 6% company match. Paid Family Leave. Employee Assistance. Disability and Insurance: Short + Long Term. Service Awards and recognition. Apply now! Joining our team will provide you with the opportunity to make your career a force for good! https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Peru-IL/Blood-Collection-Staff---Customer-Service_RC86159 The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights. About American Red Cross: The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.The American Red Cross is part of the world's largest volunteer network found in 187 countries.

Join a fast growing, family owned plumbing company as a Customer Engagement and Sales Specialist. You will be the first point of contact for customers, helping schedule services, manage follow ups, and support sales opportunities. This role focuses on building trust, driving repeat business, and delivering an excellent customer experience while earning performance based bonuses. Requirements Strong communication and customer service skills Comfortable in a sales focused or performance driven environment Organized with strong attention to detail and follow through Ability to manage calls, texts, emails, and scheduling systems Willingness to learn internal software and processes Experience in customer service, inside sales, or home services preferred Benefits Annual earning potential of $50,000 to $75,000 Monthly performance bonuses Paid training and career growth opportunities Supportive team oriented work environment Paid time off, benefits package, and retirement plan options