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Top Tier ExecutivesMaspeth, NY
Top Tier Executives is an innovative Consulting firm, focused on delivering the best results for our clients. We have been able to come up with a way to deliver personalized and humanized marketing strategies and customer service to stand out from the crowd. Our approach allows a more hands-on day to day for our team, which ensures each member contributes to the overall growth of our projects. We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way. We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs. What We’re Looking For: Willingness to learn Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred Problem solving ability Excitement to grow into different roles Excellent communication skills What We Offer: Paid Training Sign-On Bonus Management Training Program 401(k) match Potential Cross-Training Opportunities In: Public Speaking Administrative Human Resources Finance / P&L Powered by JazzHR

Posted 30+ days ago

WashU Carwash logo
WashU CarwashWheaton, IL

$15 - $16 / hour

WashU Carwash is a premier express exterior carwash brand looking for hard working, motivated, and positive people to join our team. At WashU, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience WashU and should always aim to represent the brand as a fun, high quality, and professional environment. Job Responsibilities: - Persuade customers to sign up for a monthly membership package - Upsell customers into premium services - Warmly greet customers and knowledgably answer their questions - Process cash and credit card payments - Maintain accurate records of transactions and customer information. - Resolve customer complaints in a timely and professional manner. - Operate car wash equipment, including power washers, vacuums, and other cleaning tools - Monitor vehicles to ensure they are getting clean. - Complete general maintenance tasks for the facility including washing floors, emptying trash cans, and cleaning equipment. Job Requirements: -Strong communication and interpersonal skills. Sales experience preferred. -Ability to work in a fast-paced, team-oriented environment. -Detail-oriented with a focus on providing high-quality customer service. -Ability to handle cash and credit card transactions accurately and efficiently. -Willingness to work weekends and holidays as needed. -Physical ability to operate car wash equipment and perform cleaning tasks as required. -Must be reliable and punctual. Benefits: -Flexible Hours -Part Time/Full Time positions available 20-40 hours per week. -Free Carwashes -Commission on Monthly wash membership sales -Hourly: $15-16 per hour + commission. On target earnings = $20+ per hour -No prior car wash experience needed. On-site training provided. Join our growing WashU Team today!

Posted 1 week ago

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Meron Financial AgencyGainesville, GA

$800 - $1,200 / undefined

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 1 week ago

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RecruiterLINQSarasota, FL
Customer Service Representative – Food Distribution | Sarasota, FL A fast-paced food distribution company in Sarasota, FL is seeking a Customer Service Representative to manage order processing, customer communications, and administrative coordination. This full-time, in-person role is ideal for a detail-oriented professional with a strong service mindset and the ability to work cross-functionally with logistics and sales teams. The company requires someone who can manage multiple platforms and prioritize accuracy and communication. Responsibilities: Accurately take and process customer orders. Respond to inquiries via phone and email with clarity and professionalism. Handle high call volumes while maintaining a positive and efficient tone. Invoice customers and follow up on order details. Identify and suggest upsell or product alternatives when appropriate. Communicate with internal departments including drivers and route managers to ensure order accuracy. Utilize CRM software and order platforms for data entry, tracking, and reporting. Work across platforms including Google Sheets, Microsoft Excel (filters, navigation), Netsuite, and Forward Mobile. Adapt quickly to product and system updates. Qualifications: 3+ years of experience in a customer-facing role, preferably in food distribution, customer service, inside sales, or order processing. Experience in a high call volume environment. SKU ordering experience a plus. Attention to detail is critical. Bilingual preferred. Proficiency in Google Suite and Microsoft Excel. Experience using CRM systems. Strong time management, communication, and organizational skills. Ability to prioritize tasks and think on your feet. Must be solution-oriented, proactive, and team-minded. Comfortable working in a dynamic environment and adapting to change. Work Environment: Office environment Sarasota, FL 34240 (Required) In-person, customer-facing environment Job Type:  Full-time Recruitment services provided by a third-party agency. This is a direct-hire recruiting opportunity. All qualified candidates will be considered. Submit your resume today. Equal Opportunity Employer Statement:  This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

Posted 30+ days ago

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Logan A/C & Heat ServicesDayton, OH
Customer Service Supervisor- On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Full-time Position Summary : The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department. Essential Duties and Responsibilities: Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably Provides daily support and guidance to the Customer Service team Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary. Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities Conduct 1:1 call evaluations for each CSR at minimum twice a month Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices. Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc. Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns. Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary Management of weekly timesheets and time off requests for your direct reports. Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR Responsible for 30 day, 90 day, and annual reviews of direct reports. Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire. Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling. Responsible for oversite and performance of the weekend & holiday schedule. Collaboration with all company departments with a positive intent Performs other duties as assigned Competencies: Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience Positivity- displaying a positive attitude even during times of adversity Leadership- able to organize, control, and guide the work of others to obtain satisfactory results. Mentoring- provides advice and support while fostering the progress of a less experienced colleague Communication – Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner. Active Listening – Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times. TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc. Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement Experience and Requirements: Bachelor's degree or Associate's Degree plus 1-2 years of related experience. 3-5 years Customer Service experience HVAC knowledge Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook Excellent written and oral communication skills OurPARTE Values: P – PeopleFirst – We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A – Agile – We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R – RadicalOwnership – We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T – Teamwork – We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E –Excellence – Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers Equal Employment Opportunities to all applicants.

Posted 2 weeks ago

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Thoroughbred Express Auto WashCross Lanes, WV
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities  Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves

Posted 30+ days ago

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EMS Inc.Omaha, NE
Customer Service Representative- We offer a $350 hiring bonus! EMS Inc. is a growing contact center nestled in the Northwest part of Omaha, Nebraska.   The Company: EMS Inc. offers a team work environment, not a “typical” call center atmosphere. EMS is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number.  We want our agents to succeed!       The Position: We are looking for Customer Service agents to join a fast-paced and energetic customer service team. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities .   You will need : ·         Above average customer service skills ·         Strong written and verbal communication skills when interacting with customers and co-workers ·         Friendly and energetic attitude ·         Computer knowledge and internet skills ·         Ability to navigate between multiple computer screens/tabs ·         Quick learner who enjoys using trouble-shooting and problem solving skills ·         Ability to work both as an individual and as a team member   Requirements : ·         High School Diploma or equivalent ·         Must be familiar with phone Apps, Internet, Email, and Microsoft Office ·         Previous call center experience preferred ·         Variety of shifts available. Availability for 1 weekend day preferred     EMS Offers : ·         $350 hiring bonus ·         Paid on-the-job training ·         Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire ·         Casual dress attire ·         Individual work spaces ·         Complimentary breakfast on Fridays ·         Free parking ·         North-West Omaha location  

Posted 30+ days ago

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Thoroughbred Express Auto WashMaysville, KY
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities  Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves

Posted 30+ days ago

Driving Academy logo
Driving AcademyWilmington, DE
POSITION SUMMARY The Customer Service Representative for Driving Academy is the face of our organization. This role is responsible for representing the organization in a professional manner, building rapport by providing information, giving recommendations, and communicating with the highest level of integrity. Individuals in this role are experts in inside sales, and will be responsible for directing the customer experience, and ushering warm leads through the sales process from beginning to end. ABOUT OUR COMPANY We are the Driving Academy, we provide affordable, state-approved classroom and behind-the-wheel lessons for people who are aspiring to earn a Commercial Drivers License (CDL), and we are growing by the day. Our mission is to help our students get on the Road to Freedom by earning their CDL! We are Accountable and Results Oriented in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core value of having Integrity is the backbone of our business and guides our hiring process. PERFORMANCE OBJECTIVES Communicates with customers and leads to identify and understand their needs; identifies and suggests programs and packages to meet those needs and obtain authorizations from leads with the highest level of integrity Maintains outbound/inbound phone call volume with warm leads to set sales appointments Conducts sales presentation within Driving Academy's office environment in accordance with standard operating procedures Processes payments made by cash, check, and/or credit card ​​Fields customer questions and complaints, and ensures appropriate information or action is taken; when the issue is beyond the representative's knowledge or authority, forward it to the appropriate staff Instructs new students procedures in the classroom and school Ensures customer documentation and service requests are compliant with organizational and state/federal policy Processes invoices, and related documents Maintains communication with existing and previous customers via telephone call, text messaging, email, and oral presentation Utilizes the company's CRM and maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems Master company knowledge of services model Performs other related duties as assigned KEY COMPETENCIES The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this inside sales role, but are not necessarily all inclusive. Excellent sales and negotiation skills Detailed knowledge of inside sales strategies Excellent communication and interpersonal skills. Strong analytical and problem solving skills Excellent organizational skills, attention to detail, and follow-up approach Ability to effectively communicate with team members, management, and customers in verbal, telephone, and written format Ability to maintain a professional demeanor and appearance Competitive mindset to WIN, while maintaining a team-oriented attitude Ability to maintain positive attitude and function well while working in a high-paced and at times stressful environment Proficient with Microsoft Office Suite, Google Suite, or related software Proficient with CRM software EDUCATION AND EXPERIENCE High school diploma or equivalent required Bachelor's degree in Marketing, Sales, Business or related equivalent of experience preferred Minimum 2 years of sales experience, including inside sales & telecom sales Fluency in English and Spanish required PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time standing, speaking, walking, driving, writing, and/or sitting at a desk and working on a computer Requires ability to occasionally lift up to 15 lbs Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements BENEFITS Health Insurance Subsidy Paid Holidays PTO Program 401K Tuition Reimbursement Professional Sales Training & Development Opportunities Sick Leave COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Driving Academy recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

Posted 30+ days ago

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Meron Financial AgencyElmira, NY
Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 1 week ago

ABC Imaging logo
ABC ImagingNew York, NY
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team. DUTIES AND RESPONSIBILITIES: - Routinely check for incoming jobs from email, incoming bin, and over the counter. -Accurately codes customer tickets in accordance with company prescribed guidelines -Addresses all client inquiries and concerns in a business-like and timely manner. -Explain complexities and scheduling of each job before assigning jobs to operators. -Contact clients with question on incoming jobs regarding specifications, deadlines, and budgets. -Double check correctness of information given on incoming correspondence. -Log jobs out after they are completed and shipped out. -Ensure that front desk is clean and organized at all times. -Possesses the ability to multi-task without losing focus. -Provide front counter assistance to customers as needed. -Responsible for answering incoming telephone calls. -Maintains proper inventory of supplies. -Provides back-up assistance to the production staff as needed. -Responsible for other duties as assigned by Manager. QUALIFICATIONS: Strong organizational skills and attention to detail Experience with enhancing service offerings Good knowledge of how to increase revenue Experience with Prepress and offset Solutions focused - ability to solve problems efficiently Ability to communicate effectively Excellent Customer Service skills and experience Proficiency with MSOffice Graphics Application skills and experience

Posted 1 week ago

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Online Labels Group2001 E Lake Mary Blvd Sanford, FL

$15 - $17 / hour

Watch this video to learn more about the culture here at Online Labels Group! Role Summary: Customer Service Representatives help customers via phone, tickets or chat in a supportive function while offering solutions for their needs and resolving any current or ongoing issues. Experience Requirements: 0-2 years in the same or similar role. Shift available: Monday-Friday: 11:00am-8:00pm Training Shift: Monday-Friday 8:00am-5:00pm Pay rate: $15-$17/hour. Benefits: Potential Monthly Departmental Bonuses Medical Dental Vision Paid Time Off (PTO) 401(k) with Company match Holiday Pay Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance) Summary of Responsibilities Manage incoming calls, tickets, and live chat messages from customers. Communicating with customers to ensure that all their needs are understood and addressed. Providing functional labeling knowledge and solutions. Accurate quoting of blank labels, custom die creations, and small business custom printing. Act as a backup order writer for Enterprise CSR's. Working knowledge of internal CRM's upon completion of training. Troubleshoot customer issues for a variety of different printers and software in relationship to our products. Have working knowledge of entire order process: Placing an order, entering a sample request, checking inventory & item availability, Looking up shipping prices, Familiarity with transit times & methods of shipping. Looking up product prices, adding items to / modifying an existing order, canceling an existing order, tracking an order, returns and issuing a credit. General administrative duties. Troubleshooting customer issues. Collaborate with other internal departments to ensure that they fulfill all customer requests. Guide customers to the correct service based on their business needs provided criteria. Basic understanding of managed accounts held by Enterprise CSR's on team. Recommend materials and adhesives based on application requirements. Work with outside salesforce to meet customer needs including samples, art approvals, and managing ship dates. Other duties as assigned. Required Skills Excellent organization, attention to detail, and follow-up skills Strong written and verbal communication skills Strong typing and computer skills (recommended at 30+ wpm) Ability to interface well with all levels of management Ability to work well in a team environment as well as on your own Self-motivated and solution-oriented Customer-focused Excellent analytical, problem-solving, and decision-making skills Positive attitude. Ability to adapt to new technologies and processes quickly in ever-evolving systems Excellent interpersonal skills and strong emotional intelligence Physical Demands: Work is predominately performed in an office environment and requires the ability to operate standard office equipment and tools including a computer, keyboard, and mouse. The ability to sit for extended periods of time and perform repetitive motions, including movements of the wrists, hands, and/or fingers, as well as stand, reach, squat and lift small parcels, packages, and other items, as necessary. Work requires the ability to read and analyze data using various documents and spreadsheets. The employee may be required to lift up to 25 lbs. Reasonable accommodations to these requirements can be made to applicants with qualified disabilities. Equal Employment Opportunity: At Online Labels Group, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Posted 2 weeks ago

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NationsBenefits, LLCPlantation, FL
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. Job summary: We're looking for extremely motivated, high-energy, people to join our inbound/outbound Customer Service Team. The primary role you play is answering inbound and returning calls from prospective members inquiring about Medicare Advantage products offered through our clients. Job responsibilities: Handle inbound calls from prospective members for Medicare Advantage plans by following approved script. Make outbound calls to prospective members that have requested a callback. Enter prospective member information into company's Customer Relationship Management System (CRM) in an accurate and compliant manner. Follow approved script to determine the prospective member's eligibility for Medicare Advantage plans and update CRM system accordingly. Warm Transfer prospective members to designated telesales team(s) Obtain approved agreement (Scope of Appointment) from prospective members verbally that want a home appointment by following approved script and documenting it in CRM system. Inform prospective members of available seminars and register them as needed through the CRM system accordingly. Fulfillment of informational kits as requested by prospective members through the CRM system. Follow all Federal, State, Cirrus and Clients policies and procedures. Skills and Qualifications: Customer Focus, technology savvy, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking Minimum requirements: High school diploma or general education degree (GED) Must have some call center experience. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. NationsBenefits is an equal opportunity employer.

Posted 3 weeks ago

WashU Carwash logo
WashU CarwashNaperville, IL

$15 - $16 / hour

WashU Carwash is a premier express exterior carwash brand looking for hard working, motivated, and positive people to join our team. At WashU, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience WashU and should always aim to represent the brand as a fun, high quality, and professional environment. Job Responsibilities: - Persuade customers to sign up for a monthly membership package - Upsell customers into premium services - Warmly greet customers and knowledgably answer their questions - Process cash and credit card payments - Maintain accurate records of transactions and customer information. - Resolve customer complaints in a timely and professional manner. - Operate car wash equipment, including power washers, vacuums, and other cleaning tools - Monitor vehicles to ensure they are getting clean. - Complete general maintenance tasks for the facility including washing floors, emptying trash cans, and cleaning equipment. Job Requirements: -Strong communication and interpersonal skills. Sales experience preferred. -Ability to work in a fast-paced, team-oriented environment. -Detail-oriented with a focus on providing high-quality customer service. -Ability to handle cash and credit card transactions accurately and efficiently. -Willingness to work weekends and holidays as needed. -Physical ability to operate car wash equipment and perform cleaning tasks as required. -Must be reliable and punctual. Benefits: -Flexible Hours -Part Time/Full Time positions available 20-40 hours per week. -Free Carwashes -Commission on Monthly wash membership sales -Hourly: $15-16 per hour + commission. On target earnings = $20+ per hour -No prior car wash experience needed. On-site training provided. Join our growing WashU Team today!

Posted 2 weeks ago

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Isleys Home ServiceMesa, AZ
We are looking to hire a full-time HVAC/Plumbing Dispatcher-Customer Service Representative to join our TEAM in Mesa at Isley's Home Service.  We are seeking an individual with a positive attitude and also a great phone personality, is this you?  Do you pride yourself on your great critical thinking skills and ability to solve problems? Are you punctual, organized and detail-oriented? If so, this sounds like an opportunity for you. This HVAC/Plumbing Dispatcher-Customer Service Representative position pays a competitive wage of $17-20/hour, depending on experience. PLUS commission $$$$$$ After 90 days we have  benefits  available which include:  medical insurance, life insurance, paid vacation, sick time, holiday pay, and an IRA retirement plan. If this sounds like the right admin opportunity for you, apply today ! A DAY IN THE LIFE OF AN HVAC/PLUMBING DISPATCHER-CUSTOMER SERVICE REPRESENTATIVE In this customer service representative /dispatching admin role, you provide excellent customer service for all inbound and outbound calls with a voice that is friendly and confident. Client satisfaction is a priority and you eagerly perform quality control by doing "Happy Checks" with customers after jobs are complete. Your friendly disposition transfers easily as you dispatch our technicians. You constantly monitor the dispatch board, forecast workload for 2-3 days out to maximize routing and minimize mileage, and dispatch technicians quickly and efficiently. You always know the status of each technician. Additionally, your organizational skills are vital as you ensure service, repair, and preventative maintenance admin tasks are taken care of, including billing, scheduling, data entry, filing, and processing renewals. You feel good that you contribute to overall client satisfaction! ABOUT ISLEY'S HOME SERVICE Isley's is a family-owned and operated air conditioning, heating and plumbing repair business that's been in Arizona since 1957 when Guy Isley founded the company. Guy did a lot of air-conditioning and recreational vehicle (RV) work in several stores throughout the Valley. Longtime Phoenix-area residents might remember his slogan, "Yes we have it, yes we can do it." John (Johnny D) Dargavel worked for them for about five years doing A/C and RV work. He left Isley's and worked elsewhere before he decided he wanted to start his own home services business. He reached out to his friends at Isley's, who, it turned out, were thinking of getting out of the air-conditioning business. So, Johnny D bought the A/C division from them in 1995 and tripled the business within a year. Isley's is proud of how long we've been in the Greater Phoenix area, and we owe it to our customers who value loyalty, reliability, honesty, and quality in home repair services. We have a clean record with the Better Business Bureau, and we are a qualified contractor with Arizona Public Service (APS). HVAC/PLUMBING DISPATCHER-CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS 1-year experience answering incoming calls in a customer service related industry Proficient in Microsoft Office and ability to adapt to new software Willingness to comply with our company policy regarding background checks and drug screening. Knowledge of HVAC, plumbing, and dispatching, and being familiar with the Valley are a plus but NOT required! We will train you if needed. Are you dependable? Do you have excellent customer service and people skills? Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly and patient? If you are looking for a company that will treat you like a team member and a person instead of just another employee, then you have found the right place! You may be perfect for this dispatching admin position! Apply today using our initial 3-minute, mobile-friendly application !

Posted 30+ days ago

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Farmers Insurance - District 13Denver Metro, CO
Job Description—Customer Service Representative Summary   Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally, Customer Service Representatives will analyze, clarify, and resolve policy and account-related questions.  Client Relationship Management duties include but are not limited to: Must be licensed in P&C and Life/Health by the end of six months  Determine customer requirements and expectations in order to help the customer identify specific products and solutions  Solicit, sell, and negotiate new business policies  Review renewal business and identify appropriate follow-up action based on degree of change  Cross-sell/up-sell products to existing customers  Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken  Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' needs  Perform risk analysis and field underwriting  Client/Claims liaison Refer unresolved customer grievances or complex customer interactions to senior team member  Implement/adhere to company and Agency guidelines  General customer service duties as presented  Performs other duties as assigned Core competencies   Business Results – Able to meet individual performance metrics and goals.  Multi-tasking – Able to successfully juggle multiple priorities at any given time.  Attention to detail – Maintain accurate and descriptive accounts of all customer interactions.  Communication – Possess outstanding written and verbal communication skills. Job Knowledge – Understand basic product, billing, underwriting, and processing guidelines.  Teamwork – Accept feedback when offered and work well with others.  Problem solving – Able to research and identify timely solutions to customer related problems. Physical environment  Required job duties are normally performed in a climate-controlled office environment. Preferred skills and abilities  Four-year college degree highly preferred. High school diploma or equivalent required. Previous customer service experience highly preferred. Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills, the ability to multi-task, and strong verbal and written communication skills.

Posted 30+ days ago

R1 Revenue Cycle Management logo
R1 Revenue Cycle ManagementRochester Hills, MI

$15 - $20 / hour

Location: Ascension Providence Rochester Hospital Shift Hours: Full-time, Part-time, As needed PRN R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

Posted 3 days ago

CSL Plasma logo
CSL PlasmaCharleston, South Carolina
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You will report to the Assistant Center Manager. The Role In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. May answer the telephone and answer callers question or transfer call to appropriate staff member. Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. Alerts Group Leader or Supervisor of donor flow issues. Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understand the policies and procedures associated with hyper immune programs at the center if applicable.9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross-trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform other job-related duties as assigned. Your skills and experience Education High school diploma or equivalent required Experience Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience Will perform basic math calculations Working Conditions Understand, remember and apply oral and/or written instructions Understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast-paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL . Do work that matters at CSL Plasma!

Posted today

V logo
Valin CorporationVLN Chandler, Arizona

$22 - $26 / hour

The Customer Service Representative- Return Material Authorization (RMA) is responsible for administering the company RMA process in accordance with customer and company requirements. Responsible for development and maintenance of the RMA Process. The CSR- RMA is also responsible for performing quality assurance inspection functions within assigned areas of operations for RMA’s (production/manufacturing, assembly, materials, and inspection). Ensuring all items are in accordance with specified Quality criteria and stated procedural and technical requirements. Job Responsibilities: Leads and drives the RMA process. Manage RMA’s in the ERP system Ensure that approved RMA's are processed and to meet stated and contractual goals. Ensure all RMAs are processed in accordance with customer requirements Manage the RMA data collection and prepare monthly reports Manage the RMA repair turn-around time to ensure customer requirements are understood and met. Meet or exceed cycle time obligations for processing and repair. Communicate with Customer Service and Customers, specific RMA information (cost and status). Conducts closed loop corrective action of product or process Quality problems relating to RMA’s Serve as the primary contact in ensuring that RMA material is repaired, tested, and shipped to customers in accordance with Company requirements. Proven troubleshooting, corrective action and analytical skills and abilities relating to non-conformance and quality issues. Experience with handheld inspection tools (Calipers, Micrometer, Multimeter, etc.). Ability to clearly communicate and resolve issues with a wide variety of people and demands. Demonstrate intermediate level problem-solving and decision-making skills Organized and efficient in time-management, capable of multi-tasking. Self-motivated and able to perform job requirements with minimal supervision. Demonstrate proficiency in the following software applications: MS Office, Visio and Windows OS systems. Impose - through functional groups – Quality and Safety requirements based on current regulations, Company and Customer requirements and needs. Train personnel on ISO / Quality procedures Promote company wide quality improvement efforts Comply with all company policies and Safety regulations. Provide guidance and feedback to the site RMAC’s Participate in Customer, Regulatory, ISO or other Audits as required. Education, Experience and Skills Required: 2 - 4 years of relevant Quality Assurance or Quality Inspection experience preferred. Ability to read a print and/or wiring diagram and/or flow schematics. Ability to use hand held tools and test equipment. Strong written, verbal, persuasion and interpersonal skills. Ability to organize and prioritize work and meet deadlines. Self-starter, able to work in an environment with minimum supervision. Develop Quality and related Work Instructions as assigned. Support the process and procedures for maintaining high standards of Quality, Reliability and Safety. Ability to read and interpret documents such as specifications, procedural manuals. Ability to write reports and correspondence. Physical Capabilities and Requirements: Ability to lift/carry up to 10 lbs frequently and up to 20 lbs occasionally (with carts, team lift, or other assistance as needed). Frequent reaching, bending, kneeling, and twisting to pick, inspect, and package returns; frequent use of hands to handle small parts, operate scanners/labelers, and perform keyboard/data entry. Shift and Hours: Monday- Friday, 8:00am- 5:00pm. Compensation Details: The expected starting rate of pay for this position is $22.00 - $26.00 per hour, depending on experience. Why should you join Valin Corporation? At Valin, we pride ourselves on providing complex and tailored solutions to meet the unique needs of our customers. Our commitment to excellence and innovation sets us apart in the industry, making us a leader in delivering impactful results. What truly makes us special is our workplace culture. We foster an environment that is collaborative, respectful, and inviting. Here, your voice is heard, your ideas are valued, and your contributions make a real difference. Our team thrives on open communication and mutual support, creating a space where everyone can achieve their best. Valin defines its value in the marketplace through innovation in business practices, a commitment to developing people, and the creation of unique service models for the benefit of our shareholders, customers, suppliers, and community. Our commitment to excellence, the embrace of responsibility, and honest accountability establishes our legacy of achievement that defines us as one of the best managed companies in wholesale distribution. Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Posted 1 day ago

Eminence logo
EminenceWashington D.C., WA
Eminence Inc. brings the world of work home by providing superior customer service to Fortune 500 companies via a virtual call center setting. We are currently recruiting Independent contractors to service our clients.    Responsibilities: Address customer inquiries and complaints  Answer questions about   products and services Take ownership and resolve product issues and customer concerns. Document and update customer records based on interactions Utilize Client knowledge base to gain information about products and services.   Qualifications: Ability to communicate efficiently Experience as a customer service representative or sales representative or related industry Ability to build rapport with customers Ability to  multitask while navigating client systems and assisting customers. Ability to exhibit a professional demeanor at all times Superb  verbal and written communication skills.   Selected applicants will be notified via email, phone and / or  text messaging.   This opportunity is only applicable to applicants that reside in the United States. 

Posted 30+ days ago

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Customer Service Representative

Top Tier ExecutivesMaspeth, NY

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Job Description

Top Tier Executives is an innovative Consulting firm, focused on delivering the best results for our clients. We have been able to come up with a way to deliver personalized and humanized marketing strategies and customer service to stand out from the crowd. Our approach allows a more hands-on day to day for our team, which ensures each member contributes to the overall growth of our projects.

We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way.

We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs.

What We’re Looking For:

  • Willingness to learn
  • Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred
  • Problem solving ability
  • Excitement to grow into different roles
  • Excellent communication skills

What We Offer:

  • Paid Training
  • Sign-On Bonus
  • Management Training Program
  • 401(k) match

Potential Cross-Training Opportunities In:

  • Public Speaking
  • Administrative
  • Human Resources
  • Finance / P&L

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