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Customer Service  (remote work )-logo
Customer Service (remote work )
Path ArcMoreno Valley, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 1 week ago

Customer Service Representative ( Remote )-logo
Customer Service Representative ( Remote )
Third Party CSCarlsbad, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 1 week ago

Customer Service  (remote work )-logo
Customer Service (remote work )
Path ArcINGLEWOOD, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 1 week ago

Customer Service Supervisor-logo
Customer Service Supervisor
MagnaCareLas Vegas, NV
About The Role MagnaCare is seeking a hands-on, Las Vegas-based On-Site Customer Service Supervisor to manage the day-to-day operations of our high-volume call center serving members and providers. The Supervisor is responsible for directly overseeing call center representatives, ensuring team performance, customer satisfaction, and adherence to key performance indicators (KPIs). This role actively monitors call traffic, adjusts staffing as needed, and provides coaching and support to team members to maintain a high standard of service delivery.  Key Responsibilities Supports and mentors the Team Leaders and SMEs as needed. Handles caller escalations and resolves as needed. Manages all assigned employees and is responsible for performance management.  This includes both remote and onsite team members.  Continually monitors the teams call center metrics, quality scores and productivity reports. Handle escalated customer concerns and complaints.  Assist customers with problems and questions regarding claims.  Assists the Customer Service Manager with performance reports, QA review sessions and re-training initiatives.  Manages departmental call activity and ensures appropriate staffing levels and scheduling to meet department KPI’s (Key Performance Indicators).  Assists with call handling during high volume occurrences to ensure meeting KPI levels.  Provides support to customer service representatives as needed.  Manages special projects and allocates resources as needed.  Collaborates with Network Management team, Account Managers and Sales teams to gather feedback to enhance service performance.  Conducts impact analysis of any changes to service team operations to ensure internal customers are consulted and informed of pending operational changes prior to implementation.  Participate in activities designed to improve customer satisfaction and business performance.  Assist the training coordinator in the classroom and assist floor training of employees in their department with retraining.  Attend client, participant, vendor, provider, or employer meetings when necessary to meet client needs. Bilingual preferred.  May be required to lift a maximum of 25 lbs.  Essential Qualifications Bachelor’s degree preferred, but not required.  Prior experience managing teams in a customer call center required.  Prior customer service experience serving unions preferred.  Prior experience in customer service in high volume call centers, preferably in healthcare, insurance, or a related field required.  Experience managing call center volume through use of ACD systems.  Previous experience in quality call monitoring and performance coaching, counseling, and progressive discipline.  Proficiency in healthcare transactions systems, CRMs, quality call tools and monitoring systems.  Ability to create staffing schedules and analyze call center volumes and trends.   Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).  Strong time management skills.  Knowledge of salesforce is preferred.  Knowledge of managed care procedures & claims payment policies.  Courteous with strong customer service orientation.  Previous multi-channel experience (i.e., voice, email, and chat) a plus.  At MagnaCare LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect, and increasing diversity, inclusion, and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all your unique abilities. For more than 30 years, MagnaCare LLC has been a trusted partner in delivering flexible, customized solutions for self-insured organizations. As a national third-party administrator (TPA), we combine proprietary technology, network expertise, and a deep understanding of labor to help our clients achieve their goals while supporting the people they serve. Our focus on labor means we work closely with funds, Taft-Hartley Trusts, and other self-insured groups to deliver tailored solutions that go beyond the basics. From health plan administration and eligibility management to contribution accounting, we provide the tools and support organizations need to succeed. With specialized offerings such as flexible network administration, direct contracting, in-house medical and care management, and workers’ compensation programs, we create benefit plans that address unique needs with precision. Powered by JazzHR

Posted 1 week ago

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Remote Bilingual Spanish/English Speaking Customer Service Rep
Carrie Rikon & Associates, LLC.Florida, FL
Remote Bilingual Spanish/English Speaking Customer Service Rep Remote Position Must Live in Florida. Reports to: Director of Account Services Temporary Position $14 An Hour Plus Benefits About Us:   Join our team, a leader in delivering unparalleled service and support to our clients and their employees. We pride ourselves on fostering a dynamic, supportive, and innovative work environment where your contributions make a real difference.   Since our inception in 1989, we have steadfastly committed ourselves to providing premier strategies in employee benefits. Our unmatched expertise spans a variety of industries, allowing us to tailor streamlined, efficient, and cost-effective benefit programs for our clients. We place a strong emphasis on rigorous compliance with all relevant regulations, guaranteeing outstanding results for every organization we partner with. Job Summary: As a Client Service Specialist (CSS), you will be an integral part of our call center operations, offering first-line support and guidance to our clients' employees regarding their benefit programs. You'll have the opportunity to work with a variety of vendor systems, gain an in-depth understanding of diverse benefit designs, and help our members maximize their benefits. Key Responsibilities: Provide comprehensive assistance to callers with inquiries related to their employer's benefit programs. Support members in filing claims, setting up direct deposits, and issuing new vendor cards. Update and maintain member demographic information across internal and external systems. Capture and advise on the plan elections, aiding employees in understanding and utilizing their benefits fully. Conduct provider searches and enroll dependents, ensuring a seamless benefits experience for all members. Act as a liaison for escalated issues, working closely with Account Managers to resolve complex inquiries. Manage a high volume of calls, employing de-escalation tactics and striving for first-call resolution. Maintain detailed call logs to ensure thorough follow-up and resolution of member inquiries. Participate in outreach campaigns, fostering strong relationships with our clients and their employees. Collaborate with a team of account specialists and managers to monitor and address pending eligibility issues. Qualifications: Exceptional communication skills, with the ability to clearly and empathetically assist callers. Basic understanding of employee benefits, insurance terminology, and related products/services. Proficiency with computer systems, including CRM platforms, Microsoft Office Suite, and the ability to learn new software quickly. Experience with office equipment and technologies (fax, copier, postage machines). Capability to manage high call volumes, especially during peak times, while maintaining a positive and professional demeanor. A team player who thrives in collaborative environments but can also work independently. Why Join Us: Competitive salary + benefits Opportunities for professional growth and development within a supportive and dynamic team. A culture that values work-life balance, with flexible working arrangements to accommodate office and remote work preferences. Engagement in meaningful work that directly impacts the well-being and satisfaction of our clients and their employees. Interested candidates should submit a resume and cover letter detailing their interest in the role. We look forward to learning more about how you can contribute to our team! Powered by JazzHR

Posted 1 week ago

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Customer Service Remote Work
Morphius CorpLodi, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

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Entry Level Customer Service - Work From Home
American Income Life Insurance CompanyWaterbury, CT
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Posted 1 week ago

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AT&T Sales & Customer Service Associate
PinakleIndianapolis, IN
  Our company is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate.    We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate.   AT&T Sales & Customer Service Associate Responsibilities:   Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly  Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services  Track all sales orders from start to finish to create a seamless customer experience  Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs   AT&T Sales & Customer Service Associate Qualifications:   Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems   Powered by JazzHR

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
SEAMEN'S BANKWellfleet, MA
Summary: Provide a high level of welcoming and knowledgeable service to customers. Answer customer questions, explain bank products and services, open accounts and provide other bank services such as wire transfers, ordering of foreign currency and assisting with signing up for electronic banking. As an integral part of branch team, support teller line by performing standard teller duties or providing other back-up coverage as needed to ensure efficient operation of the branch. Essential Duties and Responsibilities: 1. Branch Operations: • Assist in opening and closing the branch office as needed. • Assist in balance the ATM and ensure accurate branch balancing and reporting. • Provide back-up coverage as needed in absence of supervisor or other branch staff. 2. Customer Service/Job Knowledge: • Perform standard teller functions. • Address and resolve customer questions and concerns. • Authorize checks and withdrawals. • Grant access to safe deposit vaults following procedures. • Acquire and maintain knowledge of Seamen’s Bank products and services. • Acquire and maintain knowledge of Seamen’s Bank online banking/FCM. • Open and fund accounts in accordance with BSA/CIP procedures and other bank policies and procedures. • Keep FCM updated, ensuring information is accurate and complete and meets compliance requirements. • Perform cash advances. • Facilitate transactions for retirement accounts including contributions, rollovers and transfers. • Foster and maintain positive customer relationships. • Gain understanding of customers’ needs and recommend bank products or services that will best meet their needs. • Explain and educate customers regarding the bank’s products, services and policies. • Execute wire transfers. • Initiate and print stop payment forms, ordering of foreign currency, electronic banking forms, debit/ATM card applications. • Answer external telephone calls. 3. Team Support and Professional Development: • Support teller line by providing back-up coverage, assisting with balancing, counting cash or other duties as needed to support smooth operation of the branch. • Assist branch team with onboarding, training, and mentoring new hires. • Participate and assist with ongoing cross-training in various branch roles as needed to support effective and efficient operation of the branch. • Attend internal and external training seminars as necessary to maintain job knowledge and support own professional growth. 4. Security and Compliance: • Maintain knowledge of and adhere to bank policies and procedures. • Maintain knowledge of Bank security and compliance policies and procedures. 5. Team Atmosphere and Community Engagement: • Provide backup coverage and support as needed for own branch or by floating as needed to provide support at other branch locations. • Foster a harmonious and team-oriented work environment. • Engage in activities fostering team spirit and community participation. 6. Other Duties as Assigned: Because Seamen’s remains a relatively small Community Bank, it is expected that all employees will contribute above and beyond the duties that are listed in any “job description” or “posting”. In addition to the duties listed above, all employees are expected to perform any function necessary within the scope of expertise and authority to provide the highest level of customer service and to increase the productivity of the Bank. It is expected that all employees will continually strive to improve, by educational resources made available, especially in regard to security and compliance procedures. Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • An Associate’s Degree and/or equivalent combination of related job experience and steady work and/or education history • Necessary mathematical, communication, and problem-solving skills. • Strong computer skills • Comprehensive knowledge of teller functions. • Strong understanding of branch policies and procedures • Strong knowledge of the Bank’s products and services and online banking/FCM • Strong customer service abilities and conflict resolution skills. • Professional work ethic, including attendance and punctuality. • Ability to project a consistently positive and courteous demeanor in interactions with customers and colleagues • Flexibility to work approximately two Saturdays per month, with an understanding additional Saturdays or floating to a different branch location may be required on occasion to meet staffing demands. • Valid driver’s license and ability to travel to any Seamen’s Bank location as needed for coverage. • Notary Public preferred • Availability to participate in branch, bank and community involvement outside of standard banking hours from time to time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must have the ability to stand or be on their feet for long periods of time; be able to sort currency; place and retrieve information in and from teller drawers. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision. AAP/EEO STATEMENT: Seamen’s Bank is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution. It is also the policy of Seamen’s Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements. Please inform us of any necessary accommodations required during the application process and/or at any time during employment. Powered by JazzHR

Posted 1 week ago

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Customer Service Representative
Optima, Inc.Scottsdale, AZ
Position Brief – Customer Service Representative     This position will be responsible for addressing warranty claims with homeowners and/or tenants. A significant aspect of this role is to work proactively with internal and external resources in person or on the phone, including the condo owners, tenants, subcontractors, property management and Optima employees to schedule and resolve claims. This individual must exhibit attention to detail and be able to work cross functionally to represent the Company’s specific and overall customer satisfaction interests as well as be able to self-perform small renovation projects. About Optima Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management. What You'll Do Educate unit owners regarding the functionality and service requirements of their home, including but not limited to appliances, plumbing, HVAC. Apply proper time and process management skills for scheduling inspections and warranty work, which may require contacting owners after hours/weekends. Review and resolve warranty claims in a timely manner including coordination with subcontractors; Oversee organization of homeowner closing materials, use and care guides and other file management and reports. Be available and responsive to emergency calls 24/7 . Perform special projects and assignments as requested ranging from small TI’s (tenant improvements) to warranty work on some single-family homes at several different locations (in Paradise Valley, Dessert Mountain, etc.). Develop and maintain applicable professional contacts/resources. Contribute to a collegial atmosphere and support the Company’s objectives by interfacing with architects, project managers, superintendents, property managers and/or the owners of Optima. Work on the construction side as needed to assist with MEP and/or Finish Punch Lists. What You'll Need Minimum 3-5 years hands-on experience working with construction trades, laborers, building maintenance or property management; Aptitude to exercise sound judgment, be independent and work in a self-directed manner at all times with little supervision. Strong communication (verbal and written) and interpersonal skills that incorporate professionalism; Ability to anticipate and resolve issues/problems on a proactive basis; Detail-oriented, yet flexible, in a fast-paced, dynamic environment with changing priorities; and Strong work ethic with the highest degree of honesty and integrity. Computer Proficiency in MS Office, (Conasys & Procore preferred, but not required) Benefits and Perks Competitive benefits and great perks make a huge difference; we get that, so you’ll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!  Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics Powered by JazzHR

Posted 1 week ago

Customer Service Rep - Work From Home-logo
Customer Service Rep - Work From Home
Spade RecruitingFort Wayne, IN
We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Posted 1 week ago

Veterinary Customer Service Representative, PCVRH-logo
Veterinary Customer Service Representative, PCVRH
Ethos Veterinary HealthPortsmouth, NH
Are you ready to make a significant impact in the world of veterinary care? Port City Veterinary Referral Hospital , located in Portsmouth, NH is on the lookout for a passionate and dedicated individual to join our esteemed team as a Client Care Specialist . We don't just provide exceptional veterinary care – we're committed to delivering an unparalleled experience to our clients and their beloved pets. As the first point of contact for our clients, you'll play a crucial role in delivering exceptional service and support. Compensation: $18 - $22 based on advanced knowledge & experience Any hours worked between 11p -7a: $5 shift differential Schedule: After completion of 8 weeks of training, anticipated schedule would be: Thursday/Friday/Saturday: 2p - 2a Flexibility needed pending requirements of the department About the Role: As a Client Care Specialist , you'll play a crucial role in supporting our specialty and urgent care departments  while welcoming and assisting our guests. Responsibilities Include (but not limited to): Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person. Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process. Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged. Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail. Fluent English skills (speaking & reading) are required for the role. What We're Looking For: Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported. Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships . Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience. Flexibility and Adaptability: Be a team player who thrives in a collaborative environment , adapting to situations where protocols may not apply and handling unanticipated tasks with grace. Full Time Benefits: Uniform Allowance Paid Time Off Holiday = DOUBLE TIME! Employee Pet Discount 401k Medical/Dental/Vision Disability Insurance Life Insurance HSA/FSA Access to VetBloom for RACE-approved continuing education and training Partnership with Purdue Veterinary Technology program, including scholarships If you're ready to join a team of caring, intelligent, and passionate professionals, apply today and take the first step towards an exciting and rewarding career at Port City Veterinary Referral Hospital. For more information about our hospital, please visit https://www.portcityvet.com . Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.   Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse Powered by JazzHR

Posted 1 week ago

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Customer Service Representative ( REMOTE WORK )
Morphius Corpdowney, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

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Customer Service Representative Remote
Morphius CorpLos Angeles, CA
We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.   Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.   Requirements: 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system       Powered by JazzHR

Posted 1 week ago

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Customer Service Representative ( REMOTE WORK )
Morphius CorpLucerne, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

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AT&T Sales & Customer Service Associate
PMG New JerseyParamus, NJ
Pristine Management is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate.  We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate. AT&T Sales & Customer Service Associate Responsibilities: Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly  Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services  Track all sales orders from start to finish to create a seamless customer experience  Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs AT&T Sales & Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems Powered by JazzHR

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
WhiteWater Express Car WashHouston, TX
  Customer Service Representative At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business. Position Overview The Customer Service Representative (CSR) at our Corporate Office serves as a key liaison between our car wash locations, customers, and internal departments. This role is responsible for delivering exceptional service by managing inquiries, resolving concerns, and supporting our membership programs and customer satisfaction initiatives. Unlike store-level representatives, the Corporate CSR focuses on centralized customer communication, billing and membership support, and escalated issue resolution. The ideal candidate is a strong communicator with excellent problem-solving skills, a customer-first mindset, and the ability to thrive in a fast-paced, team-oriented office environment. This position requires strong organizational skills, attention to detail, and the ability to handle multiple communication channels, this includes phone, email, and online support systems. Key Responsibilities Assist customers daily with member management inquiries via phone, email and tracking systems Provide prompt professional customer service to current and prospective members contributing to member retention Responds to and resolves customer inquiries, feedback, and requests by providing information on membership and service options Analyze customer feedback, reviews and concerns, and provide reporting on trends Meet timelines and deadlines related to responding to customer inquiries Perform any other duties and execute special projects as assigned. Qualifications 2+ years of customer service experience in an administrative office environment. 1+ years of proficiency in Google Workspace (Docs, Sheets, Slides, etc.). Strong communication skills, both written and verbal. One year of proven sales background preferred Proficient in Microsoft Office Excellent writing, editing, grammar skills, and attention to detail Strong organization skills and ability to keep track of multiple projects  Completion of background and reference checks is a prerequisite for employment. Benefits  Competitive Compensation in Base and Bonus Potential Comprehensive Health Benefits (Medical, Dental & Vision) Pet Insurance is available Paid Time Off in addition to Company Paid Holidays 401(k) Retirement Plan with Company Match Company-Paid Life Insurance Pathways to Advancement Free Weekly Car Washes Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team! Powered by JazzHR

Posted 1 week ago

Customer Service Rep - Work From Home-logo
Customer Service Rep - Work From Home
Spade RecruitingPhoenix, AZ
We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Posted 1 week ago

Under Armour customer service/stocker-logo
Under Armour customer service/stocker
Nebraska CrossingGretna, NE
Pay starts at $15/hr and up depending on experience! Under Armour is looking for daytime, evening or weekend cashiers/stockers.  You must be able and willing to perform both roles.  We want all our people to have a passion for active lifestyles but you must also have a passion for helping people!  You dont have to have experience but it is helpful.  If this is you, then we want you! What are we looking for?  Cashiers Customer service associates Stockers Who are you? Fun Talkative Friendly Dedicated Looking for some "fun" money Wanting a great discount! APPLY NOW! #LI-DNI Powered by JazzHR

Posted 1 week ago

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Customer Service (Full Time/Remote)
Morphius CorpLa Mirada, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

Path Arc logo
Customer Service (remote work )
Path ArcMoreno Valley, CA

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Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • MUST RESIDE IN CALIFORNIA 

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Powered by JazzHR

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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