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Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaTucson, Arizona
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 2 days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteGlendale, Arizona
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 3 days ago

Customer Service Representative-logo
Customer Service Representative
AmeriVetBeaumont, California
About Us Beaumont Animal Hospital is a compassionate and client-focused veterinary practice committed to providing high-quality care to pets and exceptional service to their owners. We are looking for a friendly, organized, and detail-oriented individual to join our front desk team. Responsibilities Greet clients and pets warmly as they arrive Answer phones, schedule appointments, and manage the clinic calendar Check in/out patients and process payments Maintain accurate client and patient records in our software system Respond to client questions and concerns with professionalism and care Support veterinarians and technicians with administrative tasks Maintain cleanliness and organization of the front desk area Follow clinic protocols and uphold our standard of care Qualifications High school diploma or equivalent required Previous front desk, receptionist, or customer service experience preferred Veterinary clinic or animal-related experience a plus Strong interpersonal and communication skills Proficient in basic computer use; experience with veterinary software is a bonus Ability to remain calm under pressure and handle sensitive situations with empathy Must be reliable, punctual, and a team player Pay Rate: $19-$21/hr At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Posted 3 days ago

Customer Service Representative-logo
Customer Service Representative
Sonoma CountyWindsor, California
Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)! As a CSR, you will use your experience and skills to provide the best customer service! You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, and building relationships. Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, and the ability to develop lasting relationships. RESPONSIBILITIES Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email Maintains an attractive retail environment (clean, organized, and functional) Identifies and resolves customer satisfaction issues Ability to lift 40 pounds Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc. QUALIFICATIONS High school diploma or GED required No experience needed Experience resolving customer satisfaction issues Experience working under pressure with multiple tasks/projects Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills preferred

Posted 30+ days ago

Customer Service Associate (ONSITE)-logo
Customer Service Associate (ONSITE)
The MCS GroupPhiladelphia, Pennsylvania
SUMMARY The primary role of this position is to follow up in a timely manner with record providers to secure copies of records in response to our written requests. ESSENTIAL DUTIES & RESPONSIBILITIES Review call sheet on daily basis from Team Leader Make phone calls to each provider to confirm our written request was received Update the MCS diary system with the contents of the call so our clients can read the progress of their assignments in status message, in accordance with company timeline protocol Diary the next call for proper follow up activities Assign the proper codes for status messages to client Determine if a copy fee is required and arrange the preparation of the check Inform Request Processing of any address changes to providers or clients Keep Client Specialist informed of difficult Providers Prepare excel spreadsheets as required by Providers PERFORMANCE METRICS Non-Hospital Location Caller Upon completion of sixty-day probationary period, an average of 60 requests will be updated daily or 300 per week Six months of employment 325 assignment updates per week Eleven months of employment 350 per week Sixteen months 350 per week Twenty-three months 400 per week Hospital Location Caller Upon completion of sixty-day probationary period, an average of 65 requests will be updated daily or 350 per week Six months of employment, 400 assignment updates per week Eleven months of employment, 425 per week Sixteen months, 450 per week QUALIFICATIONS Excellent oral and written communication skills; strong interpersonal skills Strong client focus: ability to interact with customers at all levels Strong analytical and problem-solving skills; high-level of attention to detail Ability to multi-task effectively and maintain organization and composure under high pressure Strong knowledge of Microsoft Office (Excel, Word) Capable of making timely, independent decisions Ability to work to deadlines and prioritize work Ability to work independently and as part of a team EDUCATION REQUIREMENTS Associate degree is preferred, but at minimum a High School Diploma or equivalent education and 1-2 years of related work experience SUPERVISORY RESPONSIBILITIES None PHYSICAL DEMANDS Must be able to sit for prolonged periods in a 7 1/2 hour to eight-hour day. Excessive use of phone, computer keyboard and monitor WORK ENVIRONMENT Must be able to work with Management to ensure MCS standards Pay rate, starting at $17-$18 an hour

Posted 1 week ago

Customer Service Representative #7530-logo
Customer Service Representative #7530
FiveStar CareersOwensboro, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 3 weeks ago

Retail Customer Service-logo
Retail Customer Service
EZCORPIndianapolis, Indiana
Address: 5318 W. 38th St. Indianapolis, Indiana 46254 Brand: EZPawn Pay range is based on experience from $13.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 3 weeks ago

Medical Screener - Reception Technician (Customer Service)-logo
Medical Screener - Reception Technician (Customer Service)
CSL PlasmaHillsboro, Oregon
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You will report to the Assistant Center Manager. The Role In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. May answer the telephone and answer callers question or transfer call to appropriate staff member. Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. Alerts Group Leader or Supervisor of donor flow issues. Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understand the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross-trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform other job-related duties as assigned. Your skills and experience Education High school diploma or equivalent required Experience Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience Will perform basic math calculations Working Conditions Understand, remember and apply oral and/or written instructions Understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast-paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 1 week ago

Automotive Customer Service Advisor-logo
Automotive Customer Service Advisor
Berlin City Auto GroupSouth Portland, Maine
Are you looking to join a trusted brand that provides growth and stability? Berlin City Auto Group seeks a customer-focused, results-oriented Automotive Express Service Advisor to join our successful and passionate team in Portland, Maine! What We Offer: A competitive pay plan and a defined career path. Starting pay is $20.00 per hour, with an opportunity to earn commission and an annual income of up to $55,000 Flexible schedule with paid time off that accrues from day one of employment Recognition programs & awards are part of the culture that rewards excellence and high performance An extensive benefits package including medical, dental, vision, life, and disability insurance, and more 401(k) with employer contribution! Health and Wellness membership reimbursement up to $75.00 per month Employee discounts Fun team atmosphere Position Overview: An Express Service Advisor focuses on providing prompt, efficient service to customers with quicker, simpler needs . They handle tasks like oil changes, tire rotations, and routine maintenance, ensuring a positive and timely experience for the customer. They also communicate with technicians and parts departments to coordinate repairs and keep customers informed. This position is an excellent opportunity to experience the day-to-day operations of the service department. Whether answering and making phone calls and emails or assisting service customers face-to-face, you'll be responsible for ensuring every customer has a positive, lasting experience with Berlin City Auto Group. Who You Are : You have exceptional communication, organization, and follow-up skills that result in an outstanding customer experience You are a team player, and when under pressure, you maintain a positive attitude with customers, peers, and management You are passionate about taking care of the customer and have the knowledge to educate them about what is going on with their vehicle in terms they can understand You can work in a fast-paced environment You value continual training & professional development You have a proven ability to set and achieve targeted goals What You'll Do: Welcome customers, seek to understand their needs, and explain service options clearly with a consultative approach Determining Service needs based on customer requests, vehicle inspections, and available information Present service options, exceeding customer expectations, and achieving customer satisfaction goals Prepare accurate repair orders, including cost estimates and timelines, and ensure timely completion of work Secure agreement from customers before repairs; cover cost estimate; and approximate time when the vehicle's work will be completed Keep customers informed about their vehicle's status, address concerns, and ensure a positive customer experience. Handle telephone inquiries regarding work in process, appointments, and return phone messages promptly Additional Requirements: At least 18 years of age Authorized to work in the United States Possess a valid driver's license and have a favorable motor vehicle record Ability to pass a pre-employment background check Who We Are: Berlin City Auto Group is a family of dealerships throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion , fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our philosophy is Easier – a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created. Listen to what our team has to say about working in Service at Berlin City Auto Group To Learn More about Berlin City Auto Group and Career Opportunities, visit us at https://berlincitycareers.com/ EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices 255 Maine Mall Rd South Portland, ME 04106

Posted 3 weeks ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaOrlando, Florida
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care at CSL. About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Security FinanceLas Vegas, New Mexico
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteNolensville, Tennessee
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 1 week ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteBellingham, Washington
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 1 week ago

Customer Service Supervisor-logo
Customer Service Supervisor
City of CharlotteCharlotte, North Carolina
Date Opened: Wednesday, June 11, 2025 12:00 AM Close Date: Tuesday, June 24, 2025 12:00 AM Department: Charlotte Area Transit System Department Customer Service Salary: $57,691.48 - $72,114.35 Commensurate with Experience SUMMARY The Customer Service Supervisor assists with the management and administration of the department. They are responsible for assisting the Customer Service Manager in the provision of first-class customer service that meets or exceeds CATS goals. This position is responsible for daily administrative management of the Customer Service Pass Sales department, including direct supervisory responsibility for all Customer Service Assistants. The ability to monitor quality, train and develop staff, and implement and analyze customer service programs is required. Further, this position is expected to train staff on expert knowledge and lead various project teams that may be instituted. Job Duties & Responsibilities: Supervises staff and operational activities; and schedules; monitors, and evaluates the performance of staff, to ensure prompt, knowledgeable, and courteous customer service; administers discipline as needed; and recommends personnel actions. Ensures optimal staffing levels by scheduling staff, recording and tracking attendance, and monitoring arrival and departure times, sign-ups, leaves of absence, etc. Reports required information to CATS payroll department on a weekly basis. Interprets departmental policies and operating procedures, recommends changes to the Customer Services Manager; writes and maintains up-to-date procedures manuals and files; and disseminates information to staff in a timely manner. Develops, delivers, and/or monitors the training of staff, and provides ongoing training and feedback to ensure compliance with proper cash handling procedures, and accurate dissemination of fare and schedule information. Monitors the accuracy and security of cash, checks, and credit card receipts by applying and enforcing CATS cash handling policy, ensuring the daily reconciliation of cash drawers, and performing periodic cash drawer audits. Maintains secure storage, tracking, and optimal inventory of fare media. Balances previous day's sales of fare media and replenishes stock; orders additional stock from Treasury as needed; and prepares the monthly Pass Sales report. Addresses and resolves complex or escalated customer complaints and concerns regarding fares, routes, and schedules; and contacts staff in other CATS departments for information, and to resolve issues. Ensures the proper supply and display of route and schedule information and promotional materials; and reorders materials as needed. Supervises photo-identification card functions, monitors supply levels, diagnoses database and mechanical problems for maintenance and repair referral, tracks incoming and outgoing data transmissions, and monitors adherence to state and federal disability statutes and regulations. Participates in inter-departmental, and customer outreach activities related to fare distribution Monitors the secure storage and tracking of "lost and found" articles, audits inventory and ensures that proper chain of custody procedures are followed. Maintains contact with other CATS departments, and representatives from other Transit agencies to stay abreast of route and schedule changes, as well as regulations, policies, and procedures. Completes purchase orders, and requisitions, and orders office supplies, as needed. Writes and prepares reports and correspondence, as required. Verify daily reports, enter receipt information into the daily balance spreadsheets, and supply all pertinent reports and information to the Treasury and Internal Audit departments, as required. May supervise department level on-going or implementation projects at the direction of the Customer Services Manager. Performs related duties as required. As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP. General Requirements: Able to create and maintain good working relationships with individuals of varying level of responsibility and from various socio-economic, cultural and ethnic backgrounds through excellent communication, teambuilding, and customer service skills. Ability to engage successfully with both internal and external contacts and the public. Strong verbal and written communication skills, as demonstrated in the ability to prepare and deliver clear and concise reports. Strong analytical and critical thinking skills; ability to gather, organize, analyze, and present data to appropriate sources. Demonstrated use of discretion and judgment in execution of duties. Ability to manage and maintain simultaneous, transitional, and emerging priorities. Demonstrated proficiency in computer software programs including the Microsoft Office Suite and Customer Relationship Management software systems. Ability to use the web-based database programs and GIS mapping program. Able to respond in person to system emergencies and system problems on any shift and under any weather or time-of-day circumstances. Knowledge, Skills, and Abilities: Principles and practices and procedures of customer service operations. Applicable codes, regulations, policies and procedures. Principles and practices of safety and security operations. Metropolitan area geography, streets and highways. ADA and other pertinent laws and regulations. Standard office administrative practices and procedures, including record keeping systems and the operation of office equipment, computers, and associated software. Techniques and methods for conducting effective training of both individuals and groups. Techniques and methods for delivering employee coaching and feedback resulting from observations made during training and quality assurance call monitoring activity. Correct English usage including spelling, grammar, punctuation and vocabulary. Techniques for dealing effectively with co-workers and the public, in person and over the telephone. Principles and practices of staff supervision and training. Planning, directing and scheduling the activities and operations of assigned staff. Establishing and maintaining effective work relationships with staff, coworkers and the public, to include coaching and counseling of staff as appropriate. Composing correspondence, reports, contract specifications, and other written materials/documentation. Teaching concepts and instructions related to customer service, transit operations and applicable computer applications to individuals or groups. Communicating staff training needs. Establishing and evaluating the effectiveness of work processes, procedures, and internal controls. Minimum Qualifications: Requires a high school diploma or equivalent with three to five years of experience or a two-year college degree with three years’ experience or a bachelor's degree in business management, or a related field (or equivalent work experience). Flexibility to adapt to changing business needs and customer expectations. Proven experience in customer service management or a similar role. Strong leadership, communication, and interpersonal skills. Excellent problem-solving and decision-making abilities. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Analytical mindset with the ability to use data to drive improvements. Exceptional conflict resolution and negotiation skills. Preferred Skills Banking knowledge Transit industry knowledge CONDITIONS OF EMPLOYMENT The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer. HOW TO APPLY Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us . The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov , call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202 . BENEFITS The City of Charlotte provides a comprehensive benefits package to all employees. Click here to learn more about the City of Charlotte’s benefits. The City of Charlotte is a drug and alcohol-free workplace.

Posted 3 days ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaGainesville, Florida
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis machine for the pheresis process. Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. Disconnect the donor when the process is complete. Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. Alerts Group Leader or Supervisor of donor flow issues. Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). Understand the policies and procedures associated with hyper immune programs at the center if applicable. Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross-trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform job-related duties as assigned. Your skills and experience Education High school diploma or equivalent required Experience Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience Will perform basic math calculations Working Conditions (physical & mental requirements) Understand, remember and apply oral and/or written instructions Understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL. Do work that matters at CSL Plasma!

Posted 1 day ago

Retail Customer Service-logo
Retail Customer Service
EZCORPMuncie, Indiana
Address: 1215 E. McGalliard Rd. Muncie, Indiana 47303 Brand: EZPawn Pay range is based on experience from $12.00/hr to $14.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 2 weeks ago

Customer Service Engineer-logo
Customer Service Engineer
Worldwide TechServices OpenFort Smith, Arkansas
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended

Posted 30+ days ago

Customer Service Specialist-logo
Customer Service Specialist
Saint Francis Healthcare SystemCape Girardeau, Missouri
Current Saint Francis Colleagues - Please click HERE to login and apply. JOB SUMMARY The Customer Service Specialist is responsible for handling questions and/or concerns regarding billing or payment issues for both hospital and physician services presented by our customers on the phone or in person. Customer Service Specialist should possess basic knowledge of policy and processes utilized by the Combined Billing Office and use system programs and edits to efficiently assist customers without transferring or referring to others. Customer Service Specialist will be responsible for scanning of financial documentation received on accounts to the electronic record and proper indexing of those records. The Customer Service Specialist will be responsible for accurate and timely distribution of mail to appropriate office staff. Customer Service Specialist will be responsible for the daily reconciliation with our Early Out and Bad Debt vendors on files received or transmitted. They should troubleshoot and mitigate corrective actions needed to rectify known issues. Responsible for working and maintaining work queues associated with the position. Lives the Mission, Vision, Values and Philosophy of the department and Saint Francis Medical Center. Constantly works with and maintains restricted or confidential information from many sources within the Medical Center. Any and all duties as assigned by Assistant Manager, Manager or Director. JOB DETAILS AND REQUIREMENTS Type: Full Time (80 hours per 2 week pay period, with benefits) Typical Hours for This Position: Monday-Friday 8:00am-4:30pm Remote or hybrid opportunities available upon completion of successful training Education: Accounting courses or training preferred High School Diploma or equivalent required Certification & Licensures: N/A Experience: -Minimum of one (1) year experience in a medical environment which includes Federal and Insurance billing duties preferred -Computer and calculator experience -Professional and courteous manners in dealing with customers -Appropriate and timely independent judgment. Saint Francis Healthcare System is committed to a compensation philosophy that aligns to the fiftieth percentile of the marketplace, while also crediting applicable and/or relevant work experience when computing compensation offers for selected candidates. Internal equity is factored into all offers presented to candidates. Minimum hourly rate: $15.00/hour A relevant and up to date general benefits description may be found on our website: https://www.sfmc.net/careers/benefits/ ADDITIONAL INFORMATION Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call 573-331-5152 or email us at hr@sfmc.net. Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.

Posted 3 weeks ago

Customer Service Representative #2200-logo
Customer Service Representative #2200
FiveStar CareersCadiz, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer. #INDCSR4

Posted 1 day ago

Customer Service Representative-logo
Customer Service Representative
QCHI/ LendNation Open CareerMadison, Wisconsin
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives : Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Posted 30+ days ago

CSL Plasma logo
Customer Service - Donor Support Technician
CSL PlasmaTucson, Arizona
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Job Description

Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!