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Customer Service Representative
American Leak Detection of Greater AtlantaWoodstock, Georgia
The Customer Service Representative at American Leak Detection of NAME is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the NAME area. Benefits for our Customer Service Reps (CSRs): 401(k) Dental insurance Health insurance Paid time off Customer Service Reps (CSR) Core Responsibilities: Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General workday is Monday through Friday Customer Service Representative (CSR) Qualifications: Excellent customer service and telephone skills Excellent written and oral communication skills Proficiency in Microsoft Office Experience in the plumbing, restoration, or construction industries- a plus but not required Experience using Salesforce is a plus but not required About American Leak Detection: American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 1 week ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteAppleton, Wisconsin
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Molly MaidSan Diego, California
As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Return customer calls, respond to customer complaints, and resolve breakage issues Perform administrative functions including data entry, payment processing, and supply inventory Assist with personnel management, including hiring and recruiting functions Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Posted 2 weeks ago

Inside Customer Service Representative-logo
Inside Customer Service Representative
FastsignsWaltham, Massachusetts
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: 16-18/ hour + Benefits +PTO At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 2 weeks ago

Customer Service Representative Nights and Weekend-logo
Customer Service Representative Nights and Weekend
Planet FitnessAnkney, Iowa
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 6 days ago

G
Customer Service Support Specialist (DC)
GT Independence CareersSturgis, Michigan
RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties: Creates, completes, updates, and reviews employee and client records (PR, CS) Enters information into computer databases for effective record keeping (All) Administers new and existing DocuSign accounts (PR, CS) Prepares and sends documents via mail using approved communications (PR, CS) Ensures the proper naming and saving of documents in the document management system (PR, CS) Assists stakeholders in returning documents (PR, CS) Serves as an escalation point for DocuSign support issues from the Operations staff and customers (PR, CS) Ensures all compliance standards are met for audit purposes (All) Performs timesheet reviewing (PY) Performs time-tracking (PY) Performs proofing & posting (PY) Reviews overlap and overtime reports (PY, CS) Makes and receives phone calls to support external and internal stakeholders (All) Accurately and efficiently completes payroll checklists for assigned agencies. Resolves any discrepancies that may exist in the document. (PY) Works with supervisor to identify strategies for reducing errors (All) Collaborates with the staff to resolve rejected timesheet issues and reduce out-of-cycle payroll disbursements (RFP’s) (CS, PY) Completes administrative tasks such as filing, copying, data entry, etc... (All) Prepares and submits invoices to agencies (B) Applies payments (B) Collects on unpaid claims (B) Maintains confidentiality of records relating to clients (All) Collaborates with other staff members to optimize delivery of services (All) Identifies opportunities to improve GT processes (All) Upholds company values and mission (All) Other duties as assigned (All) EDUCATION High School Diploma or GED required Associate degree preferred EXPERIENCE AND QUALIFICATIONS At least 1 year of related work experience Excellent written and oral communication skills Extensive experience in working on complex projects with critical thinking and problem solving Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing Demonstrate the ability to balance work pressure with time management skills Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities Experience in working, initiating, and maintaining a highly effective team Competent in the use of Microsoft programs and the Internet Competent use of Excel WORK ENVIRONMENT Work is performed in a typical office setting or home office (if not local).

Posted 4 days ago

C
Customer Service Representative
Chevron StationsBarstow, California
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1490 Station Address:2890 Lenwood Rd, Barstow, CA 92311 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Paul Davis RestorationHerculaneum, Missouri
Replies within 24 hours Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Customer Service Representative - CSR Full Job Description Position: Help our customers and team members in any way needed, with a welcoming and friendly attitude. This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs. What does a CSR with Paul Davis do? Stays in constant contact with customers, industry partners, and team members Field calls/emails from customers, partners, and team members Intake, dispatch and follow-up of jobs/claims Collects required documentation for all jobs/claims Problem solves and helps people find solutions Performs office administrative operations Other tasks and projects as assigned Why Our Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results. Why Join Our Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider but to restore communities. Skills Desired of Team Member: A friendly and welcoming personality is a must! Organized, detailed administrative coordinator who likes a fast-paced environment Loves talking to people and building relationships Likes to problem-solve and help people find solutions Enjoys completing tasks Is a stickler for the details Can review data and deductively think through what information might be missing Proactive, assertive personality Enjoys taking care of others High School Diploma or equivalent Professional appearance and courteous manner Starting pay based on experience Compensation: $15.00 - $18.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Posted 1 week ago

Customer Service Representative Nights and Weekend-logo
Customer Service Representative Nights and Weekend
Planet FitnessSt. Paul, Minnesota
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

Virtual Customer Service Representative 100% WORK FROM HOME + Benefits-logo
Virtual Customer Service Representative 100% WORK FROM HOME + Benefits
OneSupportSan Marcos, Texas
Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Customer Service Representatives! As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one . There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within , meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges. We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching . Plus, we'll provide you with the paid training you need to succeed in your new role. What exactly will you be doing in this new role, you ask? As a detail-oriented customer service representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day. To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 10, 11, or the most current macOS (Macs cannot be more than 5 years old), a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred. In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace. Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin. If you call one of these states home, we would love to hear from you. Come join the OneSupport team and start a new career from the comfort of your own home ! Discover just how far your passion and determination can take you! Job Types: Full-time, Part-time Salary: $12.00 per hour *Residents of Florida (if hired) will be offered $13 per hour per state law. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Shift: Day shift Evening shift Night shift Weekly day range: Weekend availability Work setting: Remote Application Question(s): Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference? Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: Remote

Posted 3 weeks ago

Automotive Customer Service Specialist-logo
Automotive Customer Service Specialist
Grease MonkeyMooresville, North Carolina
Benefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position. Essential Duties and Responsibilities Provide Exceptional Customer Service Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries. Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees. Remind customers to submit feedback about their visit. Thank all departing customers, remind them to return. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Process all payments using the computer system and credit card machine. Perform courtesy work when needed. Assist manager in resolving customer complaints. Maintain Customer Waiting Area Make coffee; keep fresh coffee available at all times. Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day. Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers. Maintain Front Office Area Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager). Stock Service Order Tickets. Input vendor shipments on computer Other Duties and Responsibilities Place customer quality assurance calls, write customer thank you notes. General center maintenance and cleaning duties. Attend crew meetings as required. Run errands and perform other duties as assigned by a Supervisor. Job Qualifications Excellent customer service skills Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills Attention to detail and accuracy Previous customer service and general office experience necessary Working Conditions Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
Integrity Marketing GroupHarrisburg, Pennsylvania
Customer Service Representative Ritter Insurance Marketing Harrisburg, PA About Ritter Insurance Marketing Ritter Insurance Marketing, an Integrity partner, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents. Job Summary The Customer Service Representative is responsible for inbound and outbound calls and the overall support and assistance with marketing duties for the marketing department. Primary Responsibilities: Performs outbound call campaigns. Provide call backs and follow up calls as needed. Updates RAMS system as needed. Respond to clients who contact RIM Call Center via inbound call, email or website. Transfers calls to licensed agents, as needed. Follows customer service protocols. Follow company policies and procedures. Follow call center workflows and desktop procedures. Maintain call center metrics as determined by management. Assumes responsibility for miscellaneous duties, as assigned. Primary Skills & Requirements: High School Diploma or equivalent. Associates Degree preferred. Basic understanding of insurance and agent relationship. Basic understanding of Medicare. Basic understanding of marketing and new business operations Call Center experienced preferred. Basic Insurance Knowledge preferred (Medicare). Good computer and typing skills. Ability to operate related computer applications and other business equipment including email, copy machine, scanner, fax machine, and telephone. About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Posted 1 week ago

Customer Service The UPS Store Brighton Full time-logo
Customer Service The UPS Store Brighton Full time
The UPS StoreBrighton, Michigan
Steady retail job! Our sales are growing, come join our team! We are looking for counter help / customer service person for The UPS Store of Brighton, MI. The position involves shipping UPS packages, packaging items, printing, sorting mail, and generally taking good care of our customers. We are one of the busiest of The UPS Stores in Michigan, and we have a fully redesigned store that will take us even further! This is a full-time position, with the hours of 11am-7pm Monday through Thursday, and Saturday 9am-4pm. The person applying should have great communication and interpersonal skills, be a team player, personable, dedicated, on-time, reliable, and have a willingness to learn. Must have the ability to lift 40 pounds, and reliable transportation. Oh, and we like to have fun here! $15/hr. Compensation: $15.00 per hour

Posted 2 weeks ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashRochester, New York
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 – $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 3 weeks ago

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Customer Service Representative
WestlakeToledo, Ohio
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.​ SUMMARY Responsible for servicing inbound call center, managing team email box, processing, and tracking customer orders. Partners with internal departments to manage customer shipments, returns, claims, availability, etc. Handles escalated customer inquiries regarding shipment tracking, shortages, overages, quality, etc. Assisting customers with E-Commerce site issues, training and building trucks. Develops documentation and maintains files in accordance with SOX compliance and departmental policies. DUTIES AND RESPONSIBILITIES May include, but are not limited to, the following: Accurately manages order processing in SAP, product, quantity, shipping, special instructions, etc. Utilize SAP to provide product availability, delivery/ shipment creation, reporting, etc. Service inbound call center pertaining to customer orders, inquiries, status updates, ready dates, product inquiries/availability, lead-times, and service complaints. Ability to manage customer service team email box which includes responding to emails pertaining to customer/sales inquiries, order status, order changes and availability. Assist with e-commerce site customer training, site issues and problem resolution. Partners with internal supply chain departments to manage existing customer orders and ensure their expectations are met. Support the plants and warehouses with customer truck issues, order deviations and any other issues that may arise. Maintains contact with Sales Representatives of situations that may arise concerning customer orders and service issues. Provide world class customer service with phone, organizational, written, and oral communication skills. Contribute to team and individual efforts to achieve required metrics and related results. Develop and maintain positive customer and internal relations. Ensures SOX compliance processes are followed, and necessary documents are verified and attached in SAP. EDUCATION, EXPERIENCE AND QUALIFICATIONS College Degree or equivalent experience required. 3 years customer service experience preferably in a manufacturing environment. SAP or other main line ERP such as JDE. Strong computer skills: Excel, Word, Outlook. Strong team player who can maintain a positive attitude, conduct open communication with teammates and can adapt to change. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The noise level in the work environment is usually moderate as normally based in an office. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel or auto travel may occasionally be required. Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation. If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.

Posted 30+ days ago

Customer Service Associate - North Vernon-logo
Customer Service Associate - North Vernon
Indiana Farm Bureau InsuranceNorth Vernon, Indiana
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested by the claim’s representatives. Provides proof of insurance documents that are requested by clients. Any additional duties assigned by management. Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience. Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills. Strong time management and problem-solving skills. Strong attention to detail and accuracy. IFBI Perks: An organization that values work/life balance Paid vacation/sick leave 401(k) with match Fulltime with a Monday - Friday schedule Potential for a yearly bonus with a possible payout of up to 20% of the salary Contests and incentives Benefits eligibility within 30 days of employment Negotiable pay based on level of experience Collaborate in a team environment Paid volunteer hours #FO #LI-KL1

Posted 3 weeks ago

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ALL LOCATIONS - All Positions (Team Lead/Sales/Cashier/Customer Service) - Part-time
Gebo's CareerAbilene, Texas
As a Gebo's Team Member, it is essential that you be available, flexible, and service-oriented. The following responsibilities allow Gebo's to provide excellent customer service to those who choose to shop with us everyday. Be on time and work as scheduled, while being flexible to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Be self motivated. Provide top-notch customer service to every customer from the moment they enter a Gebo's store, this includes verbally greeting every customer you encounter. Operate a computer and scan gun. Cross-sell items to compliment a customer's purchase, as well as highlighting current marketing promotions. Assisting Customers with joining our loyalty programs highlighting the benefits. Be knowledgeable about Gebo's customer programs and offerings. Keep up to date with new products and changes to existing products. Answer customer questions related to product available for sale in our stores. Ability to multi-task Keeps shelves stocked, fronted, and clean so that products are easily seen and accessible to customers. Assist customers with special orders. Assist customers with lay-a-way items. Work as a Team to maintain a clean store - to include taking out trash, sweeping, mopping, general store upkeep and maintenance. Other tasks as requested by the management team of Gebo's. Gebo's offers competitive pay and benefits packages including Paid Time Off (accrues from first day on the job), Health Insurance, Life Insurance, 401(k), Profit Sharing, and generous store discounts.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSAustin, Texas
This job is located at: 1909 E. William Canon Dr., Austin, TX 78744 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 3 weeks ago

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Customer Service Talent Pool (Las Vegas, NV / Hybrid)
FreedomCareLas Vegas, Nevada
About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Make a Difference in Healthcare: Join FreedomCare in Nevada! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Nevada. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I : guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills : Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills : Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills : Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving : Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully. Time management : Strong time management skills and be able to prioritize tasks. Must be able to meet and exceed. Technology: Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking : Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our Nevada FreedomCare Hub office 2-3 days per week. Our office is located in Las Vegas, NV. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $18 — $22 USD

Posted 30+ days ago

Customer Service Representative First Shift-logo
Customer Service Representative First Shift
Planet FitnessColumbus, Ohio
Benefits: Complimentary Membership Dental insurance Employee discounts Health insurance Vision insurance Job Summary This job is full time and will require you work one weekend day. Shift is 6am to 2pm or 7am to 3pm. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in a friendly manner and assist callers with a variety of questions. Check ID and Member barcodes into the system New member sign-up Take prospective members on a tour of the club Facilitate needed updates to member’s accounts Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed Assist in maintaining the neatness and cleanliness of the club Assist in monitoring for safety of persons and cleanliness in the club Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Customer service background preferred Basic computer proficiency A passion for fitness and health Upbeat and positive attitude at all times Punctuality and reliability is a must Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations Strong listener with the ability to empathize and problem solve Demonstrate diplomacy in all interactions while using appropriate behavior and language High School diploma/GED equivalent preferred Must be 18 years of age or older Physical Demands Continual standing and walking during shift Continual talking in person with members and answering incoming membership calls Must be able to occasionally lift up to 50 lbs Will dilute and clean with chemicals during shift Clean and sanitize equipment and often used surfaces in the club Monitor club and assist members throughout entirety of shift Compensation: $13.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

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Customer Service Representative
American Leak Detection of Greater AtlantaWoodstock, Georgia

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Job Description

The Customer Service Representative at American Leak Detection of NAME is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the NAME area. 

Benefits for our Customer Service Reps (CSRs):

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Customer Service Reps (CSR) Core Responsibilities:

  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday

Customer Service Representative (CSR) Qualifications:

  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Submit 10x as many applications with less effort than one manual application.

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