Auto-apply to these customer service jobs

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

AO Globe Life is Hiring: Customer Service Representative – Your Path to Unlimited Growth Starts Here! At AO Globe Life, we believe in empowering our team to make a real impact every day by providing exceptional service and innovative insurance solutions that secure families’ futures. We're seeking a customer-first representative to join our dynamic team in Illinois. If you have a passion for delighting customers and a drive to excel, this is the opportunity you've been waiting for! What You’ll Do: Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions, requests, and issues with professionalism and care. Consult on Customer Success: Advise customers on how to leverage our products and services based on their unique needs, ensuring they have the right solutions. Maintain Product Expertise: Serve as a trusted product expert by keeping your knowledge accurate, up-to-date, and strategic. Resolve Customer Pain Points: Address complaints and concerns with effective, positive solutions that enhance customer satisfaction. Build Lasting Relationships: Foster enduring, trust-based relationships by consistently delivering above-and-beyond service. Why AO Globe Life? Flexible Work Arrangements: Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. Competitive Compensation & Incentives: Earn performance-based pay with enticing bonuses, weekly pay, and a comprehensive benefits package covering medical, dental, and prescription care. Plus, enjoy the perks of a unionized position with potential stock options. World-Class Training & Mentorship: Access ongoing, high-quality training led by experienced mentors. We provide you with all the tools you need to succeed from day one. Career Growth & Advancement: Start your journey as a customer service representative and, as you excel, unlock opportunities to transition into a management role where you can lead and inspire a team. Supportive Environment: Join a team that values your contributions and is dedicated to both your professional and personal success. What We’re Looking For: Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting. Communication Skills: Excellent written and verbal communication abilities. Problem Solver: A positive, proactive attitude with the capacity to address and resolve customer issues effectively. Customer-Centric: A passion for delivering exceptional service and delighting customers at every interaction. Organized: Strong time-management and prioritization skills to manage multiple tasks in a dynamic environment. Ready to Ignite Your Career? Join AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us—where you can grow from a customer service representative into a future leader in management. All interviews are conducted via Zoom for your convenience and safety. Apply Today and Transform Your Future with AO Globe Life! Powered by JazzHR

Remote Customer Service Representative Flexible Schedule | Full-Time or Part-Time Opportunities | 100% Work-from-Home Are you ready to launch your career in customer service — from the comfort of your own home? We’re looking for dedicated and motivated individuals to join our remote customer support team! Whether you’re seeking full-time hours or just part-time flexibility, we offer opportunities to build your skills, grow your income, and make a real impact by helping customers across a variety of industries like retail, technology, healthcare, and more. What You’ll Do: Answer incoming calls, chats, or emails and assist customers with questions, orders, troubleshooting, and problem resolution Deliver outstanding service experiences while maintaining professionalism and empathy Follow client-specific scripts and workflows while using critical thinking to resolve customer issues Document customer interactions accurately and thoroughly Meet quality, performance, and customer satisfaction targets Maintain confidentiality and protect sensitive information What We’re Looking For: Strong communication skills — both written and verbal Ability to multitask, navigate multiple systems, and learn new technologies quickly High level of self-motivation and ability to work independently A professional, quiet workspace with no distractions Customer service or call center experience is helpful but not required — we provide resources to help you succeed! Technical Requirements: Desktop or laptop computer (Windows or Mac; no Chromebooks) Wired, high-speed internet connection (no Wi-Fi only setups) USB headset with microphone Dedicated, quiet home workspace Schedule Options: Full-time (30–40 hours per week) or part-time (minimum 15–20 hours per week) Flexible scheduling — choose shifts that fit your life Opportunities for daytime, evening, and weekend shifts depending on client availability No cold calling or sales pressure! Compensation and Perks: Pay is per completed service hour, with bonus opportunities for high performance 100% remote work — no commute, ever Access to professional development and training resources Supportive virtual community and leadership Grow your experience in customer service across different industries Work independently while still being part of a connected team Powered by JazzHR

Job Title: Customer Service Representative Company Overview: RLS Logistics is a nationally recognized cold chain logistics provider offering LTL and TL transportation, cold storage warehousing, and e-commerce fulfillment services. Since 1968, we’ve been a family-owned business that’s growing rapidly. We are looking for energetic and hardworking individuals to join our team. “Here at RLS, we are excited about the direction our company is headed, and the main reason is because of our team members. RLS does not make a product; we provide a service. The level of service we offer is a direct reflection of the strength of our team. Our customers trust us to do what we do best, which allows them to focus on their own strengths. The hard work, dedication, and initiative our team members bring to work every day is one of our greatest value propositions.” – Russell Leo Position Overview: This role of Customer Service Representative focuses primarily on customer service responsibilities while also supporting shipping and receiving tasks. This position ensures total customer satisfaction, manages inbound and outbound shipments, and works with various internal teams to coordinate appointments and orders. Key Responsibilities: Customer Service Representative (CSR) Duties: Ensure total customer satisfaction through excellent service and communication. Respond to customer inquiries, process orders, and provide quotes as needed. Notify customers of rescheduled appointments and handle all transportation orders. Attain predetermined performance metrics as outlined by the Customer Service Manager. Assist with any additional duties as required to support the team. Job Requirements: Education: High School Diploma or GED (Bachelor’s degree preferred but not required). Experience: General office skills and the ability to multitask. Familiarity with Google Apps and software knowledge preferred. Prior customer service or shipping/receiving experience is a plus. Physical Requirements: Light lifting (up to 20 lbs), standing between 2-4 hours. Occasional trips to freezer areas (cold storage environment). Behavior Requirements: Must be humble, hungry for growth, and able to think smartly in a fast-paced environment. Schedule and Compensation: Hours: Monday- Friday, 8am- 5pm Starting Pay: $18.41 - $20.46/hr., with step progression based on performance and experience. What You Can Expect From Us: Work Environment: A challenging, fast-paced environment that fosters personal and professional growth. Benefits: Healthcare (Medical, Dental, Vision) Paid Time Off (PTO) 401(k) with company match Additional team member recognition awards and educational opportunities Job Specifics: Shift: Monday- Friday, 8am- 5pm Business casual office environment. Reports to: This position reports to the Customer Service Supervisor and has no direct reports. Equal Opportunity Employer (EOE) Job Type: Full-time If you're an organized, customer-focused individual looking to make a positive impact, we invite you to apply to join our growing team. Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Smithville Communications is seeking a positive and attentive Customer Service Representative (CSR) to join our Customer Experience Team in Ellettsville, Indiana. A successful CSR enjoys building rapport with our customers, pays close attention to detail, and can multi-task. At Smithville, we take pride in providing world-class customer service locally.   WHAT YOU’LL DO Check out the video of our team by clicking the link :  Customer Service Department   As a Customer Service Representative, you will research and resolve customer concerns and work in close partnership with all departments.  You will use active listening and critical thinking skills to make sound decisions in a contact center environment. Additionally, you will:   Respond to customer inquiries and effectively sell Smithville products and services to new and existing residential customers. Provide customers with product and service information, including pricing, installation costs, and product upgrades.  Follow up on customer inquiries not immediately resolved within 24 hours. Actively listen to customers’ concerns and needs to identify, research, and resolve customer complaints using available resources. Communicate effectively with peer departments and use sound judgment to determine an appropriate course of action. WHAT YOU NEED High school diploma or equivalent required. Fluency in the English language.  Previous sales and customer service experience required. Call center experience is a plus. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams), and an ability to quickly learn new software. Excellent verbal and written communication skills and the ability to interact with a diverse population. Strong analytical and organizational skills, attention to detail; high level of accuracy. Ability to embrace change, learn new skills, and continuously improve. Ability to work both independently and with co-workers toward company goals  WHAT WE OFFER The CSR position enables you to be the first touchpoint with our customers, learn how our products connect communities and enrich lives, and master internal software programs. It is a perfect place to start a career with Smithville; internal promotions often come from this position. We value the knowledge and skills you gain in this role. Opportunities for cross-training throughout the Customer Experience Department may be available in the future. Company Paid: Dental insurance, Term Life Insurance and Long-term Disability Low-Cost Medical plan options | Prescription Drug Coverage | Vision | Voluntary Insurance  Health Savings Account with generous annual company contributions to your HSA 401(k) Retirement Savings Plan with a valuable company matching contribution Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training and professional development opportunities Discounted company products and services Wellness incentive program worth up to $600 per year ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will, too! Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer.    Powered by JazzHR

ABOUT VIAPLUS : ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients. We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a “one account” feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue – all while providing exceptional customer service. Learn more: http://www.viaplus.com ABOUT VINCI HIGHWAYS VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience. More information: https://www.vinci-concessions.com/en/vinci-highways https://www.linkedin.com/company/vinci-highways/ @VINCIConcess JOB PROFILE : Customer Service Representative, Storefront Lead JOB LOCATION: Austin, TX (On-Site) JOB RESPONSIBILITIES: We are looking for a customer-oriented service representative team lead for the storefront office. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty. Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient, and knowledgeable mannerAssists customers in resolving complaints concerning billing or service rendered Uses judgment to minimize complaints referred to designated managers or departments for investigationAdministers new hires and continuing training programs Assist customers with special problems referred from Customer Service Representatives (CSR), assist with daily close-out procedures, training, floor supervisionAssists with recruitment and staff scheduling Must handle confidential information and assignment of special projects as neededTalks with customers by phone or in person and receives orders for new accounts, changes of account type, change of account payment option, and other changes in service or account information Ability to deal with customers in a courteous, polite, and professional manner at all timesEnter information for new accounts or account changes into the computer system, frequently required while on the telephone with the customer Assists customers in filling out Applications and Agreement forms, determines charges for service requested, collects deposits, prepares change of address records, balances computer sales or cash drawerShares continual responsibility for deciding how to supervise employees, ensuring calls are handled efficiently and effectively Assists in establishing work procedures and processes that support the departmental standards, procedures, and strategic directivesAbility to assist customers and violators with special and/or challenging issues by performing detail-oriented account research, supervisor calls, and correspondence by mail/fax/e-mail in a professional and exceptional manner Ensure all CSRs understand and comply with all objectives, performance standards, and policiesMonitor and evaluate CSR performance providing feedback and coaching Prepare reports and analyze data to assist management with call center goalsPerform other duties as assigned QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to work well with other employees as a teamAbility to deal with difficult or demanding customers on a routine basis Excellent phone etiquetteExcellent written and verbal communication skills Excellent attendance and punctualityEnjoy providing prompt and timely service to our clients Be extremely detail-orientated, efficient and possess superior written and verbal communicationMust possess strong interpersonal skills Have compassion and empathy for customer situationsHave excellent customer service skills with the ability to build and maintain customer relationships Be energetic, self-motivated and quick-thinkingAbility to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment Ability to read and comprehend normal instructions, correspondence, and memosMust be able to organize and write correspondence and memos in a logical/methodical manner Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organizationAbility to apply common sense understanding to carry out detailed written or oral instructions Ability to deal with problems involving a few concrete variables in standardized situationsExcellent computer skills required, strong data entry skills, 10-key by touch, and various Microsoft Office programs EDUCATION & EXPERIENCE: High school diploma or general education degree (GED)Two (2) years of related experience as a Customer Service lead or supervisorBilingual Spanish a Plus SUPERVISORY RESPONSIBILITIES This position does not include supervisory duties. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Powered by JazzHR

We have an immediate full-time remote Benefits Representative/CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. We offer full training and great weekly pay.  Position Benefits: Full training provided No experience needed A fun, energetic and positive office environment Great benefits Career growth and advancement opportunities Great weekly pay and bonuses A dynamic team environment, we help each other grow in this career What we are looking for in you: Communication skills Team player mentality Strong customer service skills Basic computer skills Friendly personality Detail-oriented Eager and willing to learn If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. First year pay typically ranges from $55,000-$65,000. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   Powered by JazzHR

We have an immediate full-time remote Benefits Representative/CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. We offer full training and great weekly pay.  Position Benefits: Full training provided No experience needed A fun, energetic and positive office environment Great benefits Career growth and advancement opportunities Great weekly pay and bonuses A dynamic team environment, we help each other grow in this career What we are looking for in you: Communication skills Team player mentality Strong customer service skills Basic computer skills Friendly personality Detail-oriented Eager and willing to learn If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. First year pay typically ranges from $55,000-$65,000. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment. SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties. DUTIES: 1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer3. Input order onto the Telephone Order Pad and enter data into the computer.4. Submit shipping instructions, release empty rail cars and file claims with the railroad online5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer.7. Plan and direct the activity involved in the movement of inbound and outbound freight8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees10. Review account receivable and customer payment history to:a) Ensure product is not shipped to customers with overdue accounts, without company President's approvalb) Verify that payment terms offered to customer remain appropriatec) Contact past due accounts for payment statusd) Deduct incoming payments on weekly Accounts Receivable report.11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including:a) Recommending type of packaging or labeling needed for orderb) Follow up on orders to ensure delivery by specified dates.c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer13. Receive and research customer complaints14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. PrepareExport papers & email to customers, Customs and carrier15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval.Notify Quality Control, Shipping and Production Departments when approved12/11/2020 Page 2 of 316. Maintain files of order documentation, invoices, freight rates, correspondence, etc.17. Compile statistics and prepare various reports as directed by management18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured19. Perform all other duties associated with Customer Service20. Log shipments off customer contracts21. Prepare daily and weekly inventory, daily shipping schedules. ADDITIONAL DUTIES: 1. Perform other duties which may be assigned by the President. 2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred. 1. Education and Experience High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable. 2. English Language Skills Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing. 3. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry. 4. Reasoning Ability Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. 5. Other Requirements Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch. Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

About The Role The Customer Service Representative assists members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 5PM EST. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities Handle inbound calls from members, medical providers, and others. Listen to and address customer needs and concerns empathetically. Answer questions about, network participation Ensure first contact resolution when possible. Update customer files and communicate effectively with teams. Transfer misdirected requests and offer solutions to non-routine issues. Contribute to customer satisfaction and business improvement. Collaborate with other team members. Adapt responses to caller understanding. Educate callers and validate their understanding. Support projects and other departments as directed by management. Essential Qualifications The successful candidate will have experience in a high-volume call center, experience with medical specialties, complaints and appeals and call center responsibilities. Previous experience in a physician’s office, group practice, clinic or hospital-based practices. High School diploma with some college or business school education preferred. Basic computer operations knowledge. Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook). Strong time management skills. General knowledge of HIPAA Confidentiality laws. Quick learner with ability to grasp managed care procedures. Detail-oriented and dependable. Effective listening and responding skills. Flexible and adaptable to changes, with conceptual thinking. Strong problem-solving abilities. Excellent attendance and punctuality. Comfortable performing tasks at a computer/telephone station. Effective communication through various channels, including email, chat, and voice. Powered by JazzHR