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Lending Solutions Incorporated logo

Financial Service Trainee - Elgin, IL - Customer Service

Lending Solutions IncorporatedElgin, IL

$17+ / hour

Customer Service- Financial Service Representative- Full-Tme Schedules- Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred Proficient typing, listening, computer, and reading skills Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details Excellent problem-solving skills with the ability to multi-task Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions Professional and upbeat attitude that thrives in a fast-paced environment Desire and ability to provide excellent customer service on every interaction Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher Work From Home: Work-from-home eligibility is not guaranteed and will be based on performance and schedule adherence. Candidates must be prepared to work onsite as required. EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: Paid Training Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions Work-From-Home opportunity upon meeting all performance and attendance requirements, policies, and RWA eligibility requirements Relaxed dress environment Generous Paid Time Off - rest and relaxation! Year-round employee appreciation events and online recognition award program - you are awesome! Free Coffee at all LSI facility locations Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) Life and Disability Insurance Pet Insurance Paid Volunteer Time Off - give back to your community! Educational Assistance and Employee-Assistance-Program 401k/Profit Sharing with Safe Harbor Match Growth opportunities- 90% of leadership positions are filled from within! Apply ONLINE at www.belivelsi.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

Posted 30+ days ago

Piedmont Airlines logo

Customer Service, Baggage Service Agent (Part-Time)

Piedmont AirlinesPhoenix, AZ

$15+ / hour

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Baggage Service Agent in our Ground Handling Department. The primary responsibility of the position is attending to mishandled luggage. This role tracks and arranges luggage for delivery while assisting customers with special needs. The successful candidate will be able to successfully complete the Baggage Service Agent training course and be able to work outside in varied weather conditions. This position will report to the General Manager. Essential Duties: Track mishandled luggage and arrange for delivery Assist customers with special needs Work as a team to provide excellent customer service and meet corporate objectives Keep company goals and customer expectations in mind when completing daily tasks Job Qualifications and Competencies: Successful completion of training course Ability to work all shifts, all days including nights, weekends, holidays Ability to work outside in all weather conditions Ability to lift 70 pounds Preferred Qualifications: Previous airline experience Previous employment as a front-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of telephones, computers, and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds regularly Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. Starting Rate: $15.25/Hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria. Job Application Deadline: February 25, 2026 Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

Posted 2 weeks ago

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Service BDC - Customer Service Specialist

Moyer Auto GroupLeesport, Pennsylvania
Moyer Auto Group is seeking a dedicated Service BDC - Customer Service Specialist to join our team in Leesport, PA. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction and loyalty. You will coordinate service appointments, answer inquiries, and assist in enhancing the overall customer experience within our service department. At Moyer Auto Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Moyer Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and in-person. Schedule service appointments and follow up with customers to confirm and remind. Maintain accurate customer records and service documentation. Collaborate with service Advisors and management to ensure seamless service delivery. Address and resolve customer concerns with a focus on positive outcomes. Promote service specials and maintain up-to-date knowledge of service offerings. Requirements Previous experience in customer service, preferably in an automotive or service environment. Excellent communication and interpersonal skills. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in customer management software. Strong attention to detail and organizational skills. A positive attitude and a team-oriented approach. Benefits Competitive hourly wage plus commission and bonuses Health, dental, and vision insurance options. 401(k) retirement plan with company match. Paid time off and holiday pay. Employee discounts on vehicle services and purchases. Family owned and operated Long term job security Opportunities for professional development and career growth. About the Company Moyer Auto Group is a respected automotive retailer committed to delivering outstanding customer experiences through a knowledgeable and customer-focused team. With multiple locations and a wide range of vehicles and services, we strive to build lasting relationships with our customers by providing quality products and exceptional service in Leesport, PA and beyond.

Posted 1 week ago

People Solutions Center logo

Dispatcher - Customer Service Specialist at Platinum Pool Service

People Solutions CenterRalston, NE

$23 - $27 / hour

Platinum Pool Service has been keeping Omaha pools clean, safe, and enjoyable since 2006. As a family-owned and operated company, we've grown into the leading residential pool service provider in the area and we're just getting started. We go beyond pool cleaning and repairs, we enhance quality of life, helping families relax, connect, and enjoy their time together. We're looking for a skilled, reliable, and professional Dispatcher-Customer Service Specialist at Platinum Pool Service to join our team. You'll build relationships with our clients, providing outstanding customer service and coordinating assignments with our operations team. We offer our Customer Service Specialist a competitive hourly salary of $23 - $27 (based on experience). We also offer paid vacation, paid holidays, and a Simple IRA plan with a company match, training, certifications and room to grow. The schedule is Monday-Friday, with occasional Saturdays during peak season. Responsibilities for Dispatcher-Customer Service Specialist at Platinum Pool Service at Platinum Pool Service: Answer emergency and non-emergency calls; provide outstanding customer service to clients. Prioritize calls by urgency level and document important information. Proactively attempt to solve problems, suggesting solutions to the best of your ability. Dispatch necessary resources to locations as needed. Supervise units in the field to assist in prioritizing their daily schedules. Keep up-to-date call logs, records, and any other appropriate documentation. Support administrative needs of the organization including collections, tracking & ordering inventory, and other support. Requirements for Dispatcher-Customer Service Specialist at Platinum Pool Service : 3+ years of customer service experience including high volume of phone calls. Demonstrated track record of customer service and responding to client concerns and questions. Proven track record of building client relationships. Strong ability to multitask. Excellent organizational, time-management and communication skills. Proficiency with CRM systems and other technologies. Friendly reminder - be sure to check your spam/junk folder so you do not miss any communication regarding your application.

Posted 6 days ago

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Automotive Service Center Customer Service Associate

Midas DUBLIN 1865Daly City, California

$22 - $25 / hour

Benefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms The Customer Service Associate serves as the first point of contact for customers at Midas Daly City. This role is responsible for providing exceptional customer service, coordinating repair schedules, and ensuring a seamless and positive experience for every customer. The ideal candidate is friendly, organized and has a passion for helping others. Key Responsibilities: Customer Interaction: Greet customers warmly as they arrive, assist with inquiries and ensure a positive experience from start to finish. Appointment Scheduling : Manage incoming calls and coordinate with the service team to ensure timely service. Estimate Preparation: Provide customers with accurate service estimates, explain necessary repairs, and help any questions they may have Administrative Duties : Assist with general administrative tasks such as inventory, data entry and maintaining a clean and organized workspace. Qualifications: Proficiency with computers and technology Strong communication and interpersonal skills Previous customer service experience Ability to handle multiple tasks in a fast paced environment Basic knowledge of automotive services is preferred but not required; training will be provided. Compensation: $22.00 - $25.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Posted 1 week ago

C logo

Service Receptionist / Customer Service / Cashier

ColumbiaColumbia, South Carolina
SUMMARY CLASSIC FORD / LINCOLN - COLUMBIA is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients. What You Do: Responsible for greeting all customers in a polite and friendly manner Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels Solicit positive social media responses and reviews Responsible for accepting payment for completed service work and balancing receipts at the end of shift Responsible for restocking refreshments, food, and lobby materials in the customer lounge Responsible for keeping the lounge area neat and inviting during business hours Successful attributes and skills: Excellent communication skills and ability to be a team player Ability to minimize and redirect customers frustrations Trainable Outgoing and friendly personality with great customer handling skills Professional appearance Strong organizational skills Compensation and benefits: Base pay is hourly and determined by your skills, experience and performance Medical, Dental and Vision Plans Vacation Time 401k Plan Paid training Vehicle purchase discounts

Posted 6 days ago

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Service Coordinator/Customer Service Representative

Closet Factory of WestchesterBethel, Connecticut

$24 - $30 / hour

Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $24-30/hour.

Posted 1 week ago

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Service Coordinator/Customer Service

Mercedes-Benz of OaklandOakland, California
Service Coordinator/Customer Service The BDC is a group of dedicated and trained staff; focused on capturing and managing all customer contact. The BDC is committed to increasing service drive traffic while developing, maintaining, and enhancing the customer’s overall experience. Contacts are both inbound (Customer to Dealership) and outbound (Dealership to Prospect/Customer). These contacts are primarily via telephone but can also be made electronically. The Service Coordinator is a key player in the Service Department for fostering positive customer relations as they are usually the first point of contact in the service appointment process. The Service Coordinator works closely with all service and parts department personnel. Primary Responsibilities: Receive all inbound calls to the Service Department Maintain a friendly and efficient manner while answering customer’s questions and providing general or related service information. Use detailed scripts to handle Customer’s concerns. Set service appointments and arrange any other necessary details (i.e. parts, rental etc). Make outbound calls to existing customers for appointment confirmation and follow-up if necessary. Conduct customer satisfaction surveys following the service visit. Keeping current with COUPONS, direct mail pieces and all service specials. Maintain Mercedes-Benz product knowledge sufficient to address customer inquiries Other duties as needed. Ideal Candidates will have: Flexible schedule to work any Business hours (Mon – Sat) Prior Customer Service experience Display ethical behavior while providing the highest degree of customer satisfaction in all aspects of dealing with high level clientele. Outstanding communications skills Professional appearance and work ethic Detail-oriented Strong phone presence and skills Enthusiastic and enjoys being a team player, but also self-sufficient and able to work independently. Strong ability to multi-task Strong MS Office Suite computer skills, Windows proficient Automotive Experience a plus Benefits Include: Competitive Compensation Flexible Schedules 401K Paid Time Off Paid Training Vision / Dental / Health Insurance Positive Culture Continuous Training & Development Promote From Within - Advancement into other opportunities! Our employees are members of the family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Bay Area. If you are looking for a rewarding career, we would like to meet you and discuss the endless possibilities. Submit resume for review and next steps. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 6 days ago

Global Aviation logo

Line Service & Customer Service Rep

Global AviationLos Angeles, CA
Global Aviation, founded in 1995 by Flo Newton, has evolved from a humble start without hangars or aircraft into a premier private aviation company located at the Portland/Hillsboro Airport. With 98,000 square feet of heated hangar space, executive offices, meeting rooms, and a pilot lounge, Global Aviation has established itself as a leader in providing top-notch aviation services. Our commitment to delivering the highest degree of aircraft charter, maintenance, and FBO services has earned us a solid reputation among discerning aircraft owners and charter clientele. As the first-choice FBO in the Pacific Northwest, we are dedicated to setting new standards in the industry through our relentless focus on customer service. We are currently seeking a passionate and dedicated Line Service & Customer Service Representative to join our team, where you will be the face of our operations and ensure that every client interaction reflects our company’s values of excellence and service. Join us in fostering a positive and professional atmosphere while delivering an unparalleled experience to our valued customers in the aviation sector. Responsibilities Greet and assist customers upon arrival and departure, ensuring a welcoming atmosphere. Handle fueling, towing, and parking of aircraft safely and efficiently according to company policies and procedures. Perform routine inspections and cleaning of hangar facilities and ramp areas to ensure safety and operational readiness. Assist with flight planning and coordination of services for incoming and outgoing flights, including handling reservations and special requests. Communicate effectively with pilots, airport personnel, and customers to facilitate timely and effective service delivery. Maintain accurate records of all services provided to customers and ensure proper documentation is completed for billing and compliance purposes. Provide top-quality customer service and respond promptly to any inquiries or service-related issues to enhance customer satisfaction. Requirements High school diploma or equivalent; additional education in aviation or customer service is a plus. Prior experience in line service, aviation, or customer service roles preferred. Strong attention to detail with the ability to multitask effectively in a fast-paced environment. Excellent communication and interpersonal skills to interact positively with customers and team members. Ability to work flexible hours, including weekends, holidays, and on-call shifts as needed. A valid driver's license and the ability to obtain necessary airport badges and access will be required. Basic knowledge of aircraft types and aviation operations is advantageous.

Posted 1 week ago

Pelles Heating & Cooling Services logo

Service Dispatcher - Customer Service Rep

Pelles Heating & Cooling ServicesMars, PA

$18 - $25 / hour

Embark on a fulfilling career with Pelles Heating & Cooling Services as a full-time Service Dispatcher- Customer Service Rep (includes outbound calls to fill schedule ) in Mars, PA! Experience a wealth of benefits at Pelles Heating & Cooling Services, including a competitive pay scale of $18 - $25 per hour plus performance bonuses . Our comprehensive package includes two weeks paid vacation, 7.5 paid holidays, tax free benefits, $600/year prepaid TASC card for eligible medical type expenses, WGB - Wellness Group Benefit, health insurance, dental, vision, $50K Company paid life insurance policy, AFLAC, quarterly team fun events, and more. Immerse yourself in our professional company culture that values excellence, growth, and a supportive environment. Apply now for a rewarding career journey with us! DISCOVER WHO WE ARE At Pelles Heating & Cooling Services, our mission is to create comfortable spaces for our customers by delivering exceptional heating and cooling services. We take pride in prioritizing our customers' needs and providing top-quality installations and maintenance. Our friendly team works collaboratively, supporting each other and fostering an atmosphere of growth and camaraderie. We value work-life balance, that allows you to maintain a fulfilling personal life while excelling in your career. Our commitment to your professional development is unwavering, as we provide paid training and opportunities to enhance your skills. Quarterly social events bring us together to celebrate our successes and build lasting connections. YOUR DAY AS A SERVICE DISPATCHER- CUSTOMER SERVICE REP As a Service Dispatcher- Customer Service Rep, your role is a cornerstone of our commitment to excellence. Navigate through a workday that demands precise management of customer interactions across diverse channels, showcasing your adeptness in addressing inquiries with professionalism and accuracy. Your organizational finesse is on display as you seamlessly coordinate schedules, ensuring the timely dispatch of field technicians to address service appointments. Behind the scenes, your attention to detail shines through as you diligently manage administrative tasks, maintaining meticulous records that contribute to the operational efficiency of our services. OUR IDEAL SERVICE DISPATCHER- CUSTOMER SERVICE REP Here at Pelles Heating & Cooling Services, we need someone who has a friendly attitude and an eagerness to learn and advance. Meeting the following qualifications is required. 1 year of customer service experience Service Titan experience Experience using Microsoft Word and Excel Geographical knowledge of the service area and map-reading skills Exceptional communication and customer service skills ARE YOU READY TO JOIN OUR TEAM? Ready to chart a course toward professional growth? Apply now and experience our streamlined, professional, and mobile-friendly initial application process. We hope to meet you soon! Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.

Posted 30+ days ago

S logo

BNA - Swetts Customer Service/Food Service Team Member

SLA WorldwideNashville, TN

$19 - $19 / hour

SLA Worldwide is seeking Team members to join its location at BNA called Swett's. Swett’s is a fast-casual BBQ restaurant serving mouthwatering smoked meats, classic “meat and three” sides, and Southern favorites. We’re seeking energetic, friendly, and customer-focused individuals who enjoy working in a fast-paced environment and love connecting with guests. If you’re passionate about great food, excellent service, and being part of a fun, dynamic team, Swett’s is the place for you! Pay: $18.54 per hour plus tips. Duties: Ensure that customers are greeted and always helped. Support each traveler by making one suggestion to every customer during the order or checkout. Prepare plates and help assemble orders for the customers. Take orders from customers and ring up items on the register. Perform daily maintenance to ensure all surfaces, storage areas, and floors are clean. Requirements: Follow the directions of the managers and supervisors in supporting all the standards of the locations and airport. Abide by the companys required dress code at all times. Must pass a background check. Job Types: Full-time, Part-time Benefits: Dental insurance Employee discount Flexible schedule Health insurance Shift: Day shift Evening shift Morning shift

Posted 6 days ago

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Customer Service Representative - Pest Control Service Rep

Rowland Pest Management, Inc.New Smyrna Beach, FL

$16 - $16 / hour

Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time Customer Service Representative- Pest Control Service Rep to join our busy office team. Do you thrive when working in an upbeat, fast-paced office environment? Can you manage a variety of tasks and details without sacrificing quality customer service? Are you looking for an established company that supports its employees with continued growth and development opportunities ? Can you see yourself having a job where you are valued and appreciated for your contributions ? If so, please read on! This full-time CSR position earns a competitive wage of $16.00 per hour + commission . We provide excellent benefits , including 401k with a 5% match, paid time off (PTO), and paid training . Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management . Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right Customer Service Representative / Pest Control Service Rep opportunity for you, apply today! ABOUT ROWLAND PEST MANAGEMENT We're a local family-operated company that proudly serves New Smyrna Beach and beyond. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee. We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals . To that end, we offer paid training and a supportive team environment so that everyone can succeed together . A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE- PEST CONTROL SERVICE REP As a Customer Service Representative- Pest Control Service Rep for us, you get to provide superb customer service to our clients and help keep our pest control office running smoothly. Your primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your positive, friendly disposition comes through in all your interactions as you respond to customer questions, proactively resolve problems, and seek to turn every dissatisfied customer into a happy one. You are introspective, and work to identify new business practices or suggest modifications to existing practices that could reduce the risk of customer cancellation. Additionally, you keep open lines of communication with management to ensure we are fulfilling our customers' expectations through exceptional service and care. At the end of the day, you are proud of the role you play on our team and enjoy seeing your hard work pay off in customers who are fully satisfied with our products and services. QUALIFICATIONS 5+ years of verified customer service experience in a call center or similar fast-paced environment Experienced in a general office, customer service, or sales role Strong verbal and written communication skills Above average telephone skills and etiquette An understanding of pest control, rodent control, or termite control is a plus. Additionally, knowledge of PestRoutes and CallRail software is a plus. Finally, an understanding of service agreements, price points when negotiating, and familiarity with routing/scheduling software is a plus. Do you enjoy solving problems? Can you maintain positivity amidst changing work demands and pace? Are you self-motivated and detail-oriented? Do you bring positivity and energy to any situation? If yes, you might just be perfect for this CSR position! ARE YOU READY TO JOIN OUR PEST CONTROL TEAM? If you feel that you would be right for this Customer Service Representative- Pest Control Service Rep job, please fill out our initial 3-minute, mobile-friendly application . Please include your cover letter, resume, list of at least 3 references, and any other attributes that you think will be beneficial for this position in our pest control office. We look forward to meeting you! Location: 32168

Posted 30+ days ago

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Customer Service Representative

Fix-It 24/7North Charleston, SC

$18 - $20 / hour

About Us Founded over 20 years ago, Fix-It 24/7 delivers world-class plumbing and HVAC services throughout the Charleston metro area. We've grown massively over the years by treating each customer with the utmost care, respect, and professionalism from start to finish. The Opportunity The Customer Service Representative serves a critical function on our team – making sure that our customers receive top-notch service. This role is responsible for answering incoming calls from customers, assessing their needs, and scheduling jobs for our customers. You will work over the phone and in our computer system to ensure that our customers receive the best service possible. Our tight-knit team is more than just top-notch home services - at Fix-It 24/7, we provide every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the place for you! Compensation & Benefits $18-20 Hourly + Performance Bonus and Incentives Health Insurance (with a fully company-paid option), dental, vision, and life insurance 2-week PTO 6 paid holidays + 1 PTO Day in your birthday month Responsibilities Answer inbound calls from prospective and current customers Accurately enter customer and appointment information into ServiceTitan (CRM) Schedule appointments Make outbound calls to customers to schedule jobs Dispatch on-call technicians to urgent customer needs Preferred Qualifications Previous call center, customer service, or dispatching experience Clear written and verbal communication skills Strong phone contact handling skills and active listening Ability to multi-task, prioritize and manage time effectively Requirements Willing to undergo background and drug tests in accordance with state and federal law High school diploma or equivalent Standard Schedule : 8AM-5PM Tuesday-Saturday On call shifts: 5PM to 10PM Monday-Friday 4PM to 10PM Saturday 8AM to 10PM Sunday Location : 499 Jessen Ln. Suite B Wando, SC 29492 #SCTRADES

Posted 3 weeks ago

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Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home (Remote)

Meron Financial AgencyDetroit, MI
Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 6 days ago

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Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home (Remote)

Meron Financial AgencyPhoenix, AZ

$800 - $1,200 / project

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 6 days ago

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Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home

Meron Financial Agencychicago, IL

$800 - $1,200 / project

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 5 days ago

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Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home (Remote)

Meron Financial AgencyCleveland, OH

$800 - $1,200 / project

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 6 days ago

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Virtual Customer Service Representative (Remote)

Meron Financial AgencyWaterloo, IA

$800 - $1,200 / project

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 5 days ago

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Virtual Customer Service Representative (Remote)

Meron Financial AgencyGainesville, GA

$800 - $1,200 / project

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 5 days ago

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Virtual Customer Service Representative (Remote)

Meron Financial AgencyVero Beach, FL

$800 - $1,200 / project

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency , we believe you can have both : financial success and a life you love. We're not just building careers—we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads – No chasing, no begging Ownership Pathway – Build your own agency Hands-On Mentorship – Learn directly from top leaders Cutting-Edge Tech & Training – Work smarter, not harder Incentive Trips & Recognition – See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance —design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800–$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K–$300K+ your first year Agency Owners: $200K–$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it—build it. Apply today and start creating the freedom, impact, and income you deserve.

Posted 5 days ago

Lending Solutions Incorporated logo

Financial Service Trainee - Elgin, IL - Customer Service

Lending Solutions IncorporatedElgin, IL

$17+ / hour

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
Option for remote
Compensation
$17+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Customer Service- Financial Service Representative- Full-Tme Schedules- Evenings and Saturday or Sunday Required!

Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify.

Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs.

DESCRIPTION

In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back.

Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need.

Competencies:

  • Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner.
  • Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data.
  • Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues.
  • Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal.

Essential Job Functions/Qualifications

  • Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred
  • Proficient typing, listening, computer, and reading skills
  • Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays
  • Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details
  • Excellent problem-solving skills with the ability to multi-task
  • Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and

temperament of the caller

  • Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions
  • Professional and upbeat attitude that thrives in a fast-paced environment
  • Desire and ability to provide excellent customer service on every interaction
  • Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher

Work From Home:

Work-from-home eligibility is not guaranteed and will be based on performance and schedule adherence. Candidates must be prepared to work onsite as required.

EDUCATION

High school/GED or better (minimum)

OUR BENEFITS INCLUDE:

  • Paid Training
  • Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays
  • Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions
  • Work-From-Home opportunity upon meeting all performance and attendance requirements, policies, and RWA eligibility requirements
  • Relaxed dress environment
  • Generous Paid Time Off - rest and relaxation!
  • Year-round employee appreciation events and online recognition award program - you are awesome!
  • Free Coffee at all LSI facility locations
  • Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk)
  • Life and Disability Insurance
  • Pet Insurance
  • Paid Volunteer Time Off - give back to your community!
  • Educational Assistance and Employee-Assistance-Program
  • 401k/Profit Sharing with Safe Harbor Match
  • Growth opportunities- 90% of leadership positions are filled from within!

Apply ONLINE at www.belivelsi.com!

Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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