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Bilingual Licensed Insurance Customer Service (Spanish/English) State Farm Agent Mastic, NY | In-Office P&C Insurance Licensed and bilingual in Spanish/English? Join a busy State Farm agency providing customer service, policy support, and coverage guidance. Base pay + bonus, PTO, retirement, growth opportunity. Apply today. (Requirements: Active P&C license, bilingual Spanish/English, in-office Mastic, NY)

Electronic Theatre Controls (ETC), a global leader in event lighting technology, is seeking a Customer Service Representative to join our Austin office. This is a challenging yet fulfilling role where you’ll have the opportunity to showcase your talents while working in a supportive, close-knit environment. We’re looking for candidates with excellent customer service skills, strong communication abilities, and experience in order processing. At ETC, you’ll enjoy the best of both worlds—big company benefits with a small company feel—while being part of a culture built on our motto: have fun and make money. Every day, we combine innovation, teamwork, and enjoyment to deliver world-class service to our clients. If you’re ready to grow your career with a company that values excellence and fun, we’d love to hear from you. Representative Responsibilities: Coordinate order processing and tracking Check and clear purchase order in-box daily Ensure standard product orders are entered accurately into ETC’s business system Maintain open orders ensuring that they are accurately scheduled and maintained Proactively inform customers of any changes to shipping dates, freight, pricing, etc. Oversee customer shipping requirements of orders and affirm priorities Provide freight estimates to customers as needed Issue Return Merchandise Authorizations (RMA) when appropriate Investigate customer credit requests for approval or denial. Complete research within 24 hours from receipt Research and provide order information for other company wide departmental inquiries Flag and maintain any pricing or discount changes in business system Request proof-of-delivery (POD) from carriers as needed Serve as primary customer contact for standard product at ETC Provide positive and professional communication Ensure that the deadlines for any requested information/tasks from dealers/sales reps are met Provide repair part numbers and other information to end-users for ETC’s incandescent fixture products Prepare customer follow-up reports as needed Furnish ETC product information/policies/pricing/general information to non-dealer inquiries Direct end-users to appropriate dealers or manufacturer’s representatives as needed Remain current on changes in policies, procedures, and product offerings of ETC Represent the Customer’s needs/concerns within ETC Work with Accounts Payable to release or hold customer orders as appropriate Relay customer issues and concerns to appropriate departments for resolution Suggest process improvement for internal and external situations Resolve customer conflicts efficiently and in a timely manner Enter business system notifications of customer complaints/comments Other duties as requested or assigned Complete special projects and requests in a timely and positive fashion Back up Technical Support by covering ACD overflow Assist with on-site customer visits Support ETC sales effort Excellent communication and interpersonal skills Superior organizational, problem-solving, and negotiating skills Computer skills required (Excel, Word, Internet Explorer) General shipping carrier/process knowledge Familiarity with multiple line telephone and voice mail helpful General knowledge of basic office equipment Ability to work weekends and evenings as required Ability to travel Min Qualification Post-secondary education or equivalent experience 1-3 years of experience in customer service field ERP/SAP knowledge helpful Theatrical experience and/or product knowledge helpful, but not required

Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our administrative support team. The ideal candidate will play a critical role in ensuring customer satisfaction by providing timely, accurate, and professional service via phone, email, and in-person communication.

Strix Strategies, Inc. is the engine behind AT&T Fiber’s growth in San Antonio. We are hiring an Entry Level Customer Service Representative to oversee account integrity. The Entry Level Customer Service Representative delivers expert support to households switching to fiber, gaining the professional experience necessary to advance within our growing firm. As a Customer Service Representative, you will serve as the technical guide for everything AT&T Fiber. Our training covers everything from network infrastructure to account retention. The Customer Service Representative develops the foundational skills necessary to educate residents on why symmetrical speeds are the new gold standard, helping them transition to a network that stays fast even when every device in the house is online. Role Requirements for an Entry Level Customer Service Representative Manage the residential service process for AT&T Fiber, ensuring enrollments, activations, and service agreements are completed accurately. Conduct account checks in CRM and sales platforms to verify service speeds, hardware configurations, and promotional credits. Provide clear guidance to customers on the technical benefits of AT&T Fiber, including symmetrical speeds, low latency, and reliable connectivity. Resolve residential service inquiries promptly, acting as a knowledgeable point of contact during the customer’s transition to AT&T Fiber internet. Maintain compliance with data security protocols and AT&T service standards, ensuring customer information is handled responsibly. Track and report customer engagement data through digital tools, offering insights to improve AT&T Fiber outreach and retention strategies.

We are seeking a friendly and professional Customer Service Representative to join our team at our Blue Ridge Heating and Air Services in Greenville, SC. The Customer Service Representative will be responsible for receiving customer phone calls, emails, and webchats, scheduling maintenance and service calls, and assisting with general office needs such as pulling permits, warranty claims, etc. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage service schedule using a computerized system Handle customer requests, such as scheduling, billing, etc. Answer phone calls and respond to online inquiries in a timely and professional manner Handle customer complaints and concerns with grace and professionalism Register customer equipment and warranties with manufacturers Other duties as assigned Qualifications: 1+ year previous experience as a customer service representative Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office/Google Suite and customer management systems Self-motivated with a consistent desire to do a good job Willingness to learn and ability to take initiative Perks: Professional development opportunities Positive and supportive work environment 401k Plan with employer match Accident Insurance Group access to life, short term disability, dental, vision Paid Time Off Paid Holidays

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 1,200 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. We have a job opening and exciting opportunity for a full-time Customer Service Specialist in our Mesa, AZ location. The primary role of a Customer Service Specialist is to provide general customer service functions to our commercial customers hospitals with product information, obtaining price quotes, processing orders/returns and discrepancies, providing website assistance, verifying pricing, etc. Essential Functions: · Provide general customer service functions to our commercial customers hospitals with product information, obtaining price quotes, processing orders/returns and discrepancies, providing website assistance, verifying pricing, ect. · Key liaison between operations and our customers to resolve order related issues. · Work with our customers to ensure streamlined communications on stocking levels, item usage and product changes. · Help to resolve manufacturer backorders, allocations, etc. · Analyzes hospital backorder reports to determine why the shortage and how to fix going forward. · Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments. · Resolves product or service problems, including missed shipment resolution and backorder fulfillment and reporting. · Recommends potential substitutions by working with outside sales personnel, manufacturer sales representatives & customer service. · Participate in conference calls and make site visits as needed. · Work effectively with all internal departments, outside sales personnel and customers. · Contributes to the development and maintenance of standards and procedures regarding customer service. · Other duties as assigned. What You will Need to be Successful: · Associates Degree or 2 years' experience in customer service, or equivalent combination of education and experience. · Must have strong computer skills. Proficient with Excel and Word required, experience with AS 400 is a plus. · Typing and data entry skills required. · High energy, positive attitude and customer service oriented. · Must have excellent communication skills and be forward thinking. · Must be detail oriented and possess analytical skills, must be flexible and have the ability to multi-task. · Related work experience, medical product knowledge beneficial. · Must be reliable and be able to function independently. · With the possibility of a work from home hybrid model (in office part of the week and remote part of the week). · Successfully pass a pre-employment (post offer) background check and drug screening. Work Location: · This role is located in Mesa, AZ. We offer great benefits and competitive pay! Health, Life, Dental, Vision Insurance Paid Vacation and Personal time, Paid Holiday 401K Retirement Plan - Company match Company paid Short Term & Long Term Disability Profit Sharing Program Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact vbrokate@concordancehs.com . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Job Posted by ApplicantPro

Customer Service Representative Pay: $19.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage). On the job training. Paid time off. Medical, dental and other insurance. Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses. Retirement benefits (401k). Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars. Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License. Basic computer skills (typing, data entry). Effective verbal communication skills. Willingness to work outdoors. Flexibility to work all shifts. Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States. This position requires regular, on-site presence and cannot be performed remotely. 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. About Avis Budget Group: Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Community First Bank of Boscobel, WI is seeking a full-time Customer Service Representative / Teller . Do you love working in customer service but want better hours and better pay? Are you looking for an opportunity to start building a career in the financial industry? This position offers a competitive hourly wage, depending on experience. If you are passionate about helping others in a professional atmosphere and have great attention to detail, apply today! BENEFITS Enjoy a wide range of benefits Employee Stock Ownership Plan (ESOP) Paid Federal Holidays Top-notch Training Volunteer Time Off Birthday Time Off Health Insurance Dental Insurance Vision Insurance 401K Many more! A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE / TELLER As a Customer Service Representative / Teller, you arrive each day full of energy and ready to provide excellent customer service. Serving as the first point of contact for our customers, you greet each individual cheerfully and take the time to genuinely listen to their needs. You take pleasure in building relationships and getting to know them by name. Thriving in our fast-paced financial environment, you accurately and efficiently handle routine banking transactions such as deposits, withdrawals, checks, and loan payments. You prioritize tasks effectively and stay updated on all the latest regulations and policies. Most importantly, you take pride in leaving a positive impression on every customer you serve! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE / TELLER High School Diploma or equivalent At least one year of clerical or administrative experience OR equivalent training Customer service skills WORK SCHEDULE This is a full-time day position working Monday through Friday with a frequent Saturday morning rotation. ABOUT COMMUNITY FIRST BANK Established in Boscobel in 1871, our locally-owned community bank is dedicated to serving customers with exceptional personalized care that surpasses expectations. We believe in giving back to the communities we serve, contributing time, talent, and financial resources to strengthen local ties. We attribute our success to the quality and commitment of our team members. That's why we prioritize their growth through ongoing training and education. Our collaborative work environment promotes open and sincere communication, empowering team members to thrive. As an employee-owned bank, our staff also have the opportunity to earn company stock, further aligning their success with ours. READY TO JOIN OUR BANKING TEAM? If you believe this banking role is a perfect match for you, please complete our quick and mobile-friendly application. We're excited to connect with you soon! Location: 53805

AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Customer Service Attendant Supervisor, Full-Time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Assists in the training and development of team members. Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels. Reviews inventory and waste levels of accounts and makes recommendations. Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis Completes monthly inventory action plans for team members Generates reports for management to ensure profitability at accounts. Verifies and signs off on timecards. Visits accounts and meets with account representatives. Leads and assists on projects assigned by the Operations Manager or Branch Manager Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts. Walks, bends, crouches, and climbs stairs. Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts. Performs other duties as specified by management. Requirements: Inspects accounts weekly to ensure machines are clean, filling, and operating correctly. Recruits trains, and retains team members. Develops succession plans. Operates accounts within labor guidelines. Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption. Attends weekly staff meetings. Addresses customer inquiries/complaints within 24 hours. Following all safety requirements at accounts, which may include personal protection equipment such as hard hats, safety glasses, ear protection, etc. Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

Customer Service Representative – 1st ShiftAbout Us: A leading logistics and transportation company providing supply chain, dedicated transportation, and fleet management solutions to businesses nationwide.Benefits & Perks: $18.00 per hour Monday–Thursday schedule (3-day weekends!) 1st Shift hours: 5:00 AM – 3:00 PM Opportunity to gain experience with a nationally recognized company Stable, full-time position Summary: Provide frontline customer service support in a fast-paced logistics environment Communicate effectively with internal teams and customers Utilize computer systems to manage and track information Resolve issues quickly while maintaining professionalism Responsibilities: Respond to customer inquiries via phone and email Enter and manage data using Microsoft Word, Outlook, and Excel Assist with problem resolution and service follow-up Support team operations and maintain accurate documentation Requirements: Previous customer service experience preferred High school diploma or equivalent Proficiency in Microsoft Word, Outlook, and Excel Strong communication skills (verbal and written) Problem-solving aptitude Adaptable and able to work in changing environments

Email Customer Service Rep Location Carmel, IN | Onsite Compensation & Schedule • $19.00 per hour • Monday–Friday between 8:00 AM–6:00 PM • Project (scheduled through end of year) Role Impact The role will be monitoring email inboxes ensuring that all emails are responded to within 24 hours. Will be supporting high-volume inbox and data processing workflows while partnering with internal teams to prevent escalations and resolve issues quickly. Key Responsibilities • Manage and respond to high-volume email communications (approximately 26,000 per month) within one business day SLA • Interpret insurance documents and multiple insurance types; respond directly or route to appropriate teams • Maintain client-specific business rules and communicate updates to internal departments • Process client and field requests including compliance reporting, insurance processing, loan status updates, and verification events • Escalate client impacts as needed and collaborate with cross-functional teams to resolve discrepancies • Research issues thoroughly, provide corrective actions, and prepare clear communications for clients and stakeholders • Maintain quality standards to reduce risk and support state requirements Minimum Qualifications • High School Diploma or GED required • 1–2 years of relevant client service or insurance experience preferred • Strong written and verbal communication skills with ability to manage high-volume workloads Core Tools & Systems • Email management systems (e.g., Outlook or similar platforms) • Loan servicing and insurance processing systems • Case tracking and document management systems Preferred Skills • Experience in insurance, loan servicing, or financial services environments • Ability to multi-task across multiple systems with strong attention to detail • Demonstrated critical thinking, data analysis, and problem-solving skills Legal Notice By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Job Description: VDOT is seeking a Dynamics 365 Tech Lead. The ideal candidate will be skilled and experienced in Microsoft's Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse. Responsibilities: · Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Sales and Customer Service modules. · Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage. · Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions. · Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#. · Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes. · Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform. · Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use at VDOT. · Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage. · Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs. · Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution. · Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs. · Contribute to improving our processes and policies within the Business Enablement Services program. · Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator) · Other duties as assigned. Professional Experience: · Strong organizational and interpersonal skills. · Logical, clear and concise written and verbal communication skills. · Ability to work seamlessly within a team as well as manage individual tasks. · Ability to react quickly to a fast paced, rapidly changing environment. · Rely on experience and judgment to plan and accomplish goals. · Independently perform a variety of complicated tasks. · Work with a team of Developers and System Engineers. · Communicate clearly and effectively, both speaking and in writing. · Review & refine existing processes to better align with agency/group priorities. · Review the existing procedures and propose, execute, and/or direct necessary changes. · Participate in on-call duties as necessary. · Be able to work–from-home and still provide expected level of support. Be available to support after hours work as needed.

This position will be assigned to the Aquatic Center. JOB SUMMARY The Customer Service Representative II provides excellent customer service to members and participants. Assists with facility, event and program activities by performing assigned duties (i.e. facility supervision, childcare, cursory cleanup of the facility as needed, sale of products, collecting membership cards, set up, take down, etc.) Ensures safe environment for participants. Follows all City of Conroe and Center policies and procedures. QUALIFICATIONS Knowledge, Skills and Abilities: Experience in customer service Cash handling Good communication skills Prefer experience in delivering recreation programs and/or services to the public Education and Experience: Minimum age of 18 years old High school diploma or equivalent Special Requirements: Ability to obtain relevant certifications PHYSICAL DEMANDS The work is medium and requires the ability to exert up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity and walking. BENEFITS The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation center facilities for all employees. Starting salary for this position is $10.69 hourly. The City of Conroe is an Equal Opportunity Employer Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Safety-sensitive positions remain subject to random drug and alcohol testing after hire. Job Posted by ApplicantPro

Customer Service Representative- Technical Disabled Veteran Solutions (DVS) Pay: Competitive, Based on qualifications Status: Full-Time Regular (36-40 hours/week) Location: Remote, PA Resident About Disabled Veteran Solutions Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business (SDVOSB) providing high-quality Business Process Outsourcing (BPO) services. We are committed to excellence, accountability, and service-both to our clients and to the employees who power our success. At DVS, we value professionalism, reliability, and a customer-first mindset. Position Overview The Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions. This role supports a high-volume tolling services program and requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate, empathetic support. Successful candidates are dependable, tech-savvy, customer-focused, and able to thrive in a structured, performance-driven call center environment. Key Responsibilities Customer interactions may include, but are not limited to: Reviewing and updating toll account information Processing tolls, violations, and related inquiries Resolving toll charge disputes Assisting with congestion pricing questions Guiding customers through application status checks and walkthroughs Additional responsibilities include: Managing a high volume of inbound inquiries in a timely and professional manner Working suspended customer accounts to bring them current while educating customers on best practices to maintain account standing Identifying different account types (e.g., residency-based, DMV-related) and ensuring proper routing or resolution Creating, documenting, and reviewing service requests accurately Collaborating with internal departments to ensure customer issues are fully resolved Delivering consistently high-quality customer service across all interactions Training & Attendance Requirements Training Schedule: Training Start: 4/8/2026 Training Hours: 8:30 AM - 5:00 PM EST, Monday-Friday, 100% Mandatory Attendance for the duration of training Training Duration: Approximately 3 weeks Webcam usage is required during training and production. Associates may be asked to be on camera for coaching sessions or team meetings. Training and nesting (a supervised transition period into live customer interactions) are 100% mandatory . Attendance is critical to success in this role. No time off, late arrivals, or early departures are permitted during training or nesting Failure to meet attendance requirements during training may result in termination Two assessments must be passed during and at the conclusion of training to meet employment requirements Work Schedule & Availability Open availability required Monday-Friday, 7:00 AM - 7:30 PM EST and Saturday- Sunday, 8:00 AM - 2:30 PM EST Employees are Scheduled a regular 8 hour shift, 5 days per week within the week on rotation, Every other Saturday required (counted as one of the 5 scheduled days) Production Hours: Monday-Friday: Between 7:00 AM - 7:30 PM EST Saturday & Sunday: Between 8:00 AM - 2:30 PM EST Note: Schedules are based on business needs and may change weekly. Shifts may vary day-to-day. If assigned the last shift of the evening, extended hours may be required based on call volume. Overtime is paid for hours worked over 40 in a workweek. Compensation & Benefits Paid training at the applicable hourly rate Benefits after 90 Day Probationary period is completed Equipment & Technical Requirements A Company-issued computer, Monitor, Mouse, Keyboard, Webcam and headset will be provided for performing job functions. Candidates must have: Reliable, high-speed internet (hard-wired via Ethernet; Wi-Fi and satellite internet are not permitted) A private, dedicated workspace suitable for remote work Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session. Minimum Qualifications High school diploma required, Associate Degree or higher preferred. Minimum of 6 months customer service experience (call center experience preferred) Strong verbal and written communication skills, MUST be able to read, write, speak and understand English language fluently Basic to advanced computer proficiency and ability to navigate multiple systems required Ability to troubleshoot common technical issues Ability to pass background check and drug screening (no cost to candidate) Professional, dependable, and able to adhere to strict attendance and scheduling requirements Additional Employment Information This is a full-time position; part-time roles are not available Schedules are assigned based on program needs Lunch and break schedules are assigned and must be adhered to Ready to Apply? If you meet the qualifications listed above, you're dependable, customer-focused, and ready to succeed in a structured, remote call center environment, we encourage you to apply today. Join Disabled Veteran Solutions and be part of a mission-driven organization committed to excellence, service, and professional growth. Interviews for qualified applicants will begin the week of February 13, 2026, Hiring closes March 6, 2026, Training begins on April 8, 2026. A pre-employment drug screening and criminal background check are required prior to employment.

Job Title: Customer Service Support Location: Wichita, KS 67202 Duration: 3 Months 3/9/2026 to 6/30/2026 Work hours 8am -5pm Monday- Friday Job Description: The Customer Service Support 1 The primary purpose of this position is to acquire all necessary information from Business Unit (BU) customers in order to prepare and submit all export documentation, related to the ocean carriage, on all export shipments of client businesses. You will utilize outlined carrier processes and ensure loads are scheduled according to the order plan. This includes preparation and filing of paperwork to meet the export requirements that are set forth by regulatory agencies such as U.S. Customs and the U.S. Bureau of Census. 55% Export Documentation Instruction and Completion: Create, compile, execute, and ensure accuracy of bill of lading instructions for client BUs. This will include review of sales reports, new order forms, SAP information, EEI filing, Import ISF filing, coordination with import brokers, as well as meet and comply with necessary Letter of Credit requirements, to ensure that commodity loads are booked correctly. This also requires collaborating with other stakeholders and third party facilities to provide information required to complete the work. 15% Import Coordination: Ensure all regulatory regulations are met and that the broker is engaged for the clearance of the import cargo. Activities can include: Import ISF filing, coordination of import broker, communication with overseas business clients, facilitation of import delivery and communication with global tax and customs if the FDA is involved. 15% Customer Service/Problem Resolution: Management of Remedy Force and SAP data elements, problem resolution, as well as internal and external customer service. 10% Stakeholder Management: Communicating shipment details to necessary key stakeholders (i.E. Business Unit client load facility, end customers). 5% Other: Any other duties as assigned. Required Qualifications High School Diploma/GED. Minimum 1 year experience working in an office environment. Written and verbal fluency in English. Ability to work under pressure. Flexibility and resiliency many of the tools used are unstable and will require multiple attempts to complete. Adaptable to large open work environment. Good organizational skills. Very good understanding of United States and world geographies. Willingness to work overtime as needed. Ability to adapt and learn in a changing work environment and work with diverse teams globally. Ability to manage multiple priorities and meet multiple deadlines. Strong attention to detail. Microsoft Office Suite experience including proficient in Excel. Ability to work independently. Ability to work in a team environment. Demonstrated strong problem-solving. Excellent communication and presentation skills both verbal and written. Preferred Qualifications Associate s Degree OR High School Diploma/GED with 2 years experience in Business, Logistics, Transportation and Supply Chain Management. Experience in forwarding and/or customs clearance. Knowledge of Incoterms. Knowledge of SAP, AS 400 and GT Nexus. Understanding of insurance and claims. Analytic skills. Must complete background check only.

Overview: Are you passionate about travel and helping others create memorable experiences? We're looking for motivated individuals to join our team as a Remote Customer Service Agent/Travel Booker. In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. The choice is yours! This is a rewarding opportunity for travel enthusiasts seeking flexibility, and excellent travel benefits. No prior experience is necessary — we provide comprehensive training and certification to set you up for success. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry. Key Responsibilities: Coordinate resort bookings and ensure smooth guest experiences. Maintain and update the resort website and social media. Use social media and lead tools to attract new clients. Provide excellent customer service and assist guests with travel plans. Learn and utilize new software for better pricing and service. Requirements Requirements: No experience needed — full training and certification provided. A passion for travel and travel experience is a plus. Strong communication and friendly demeanor. Ability to work independently and manage time effectively. Basic social media knowledge is a plus. Self-motivated and flexible. Benefits Benefits: Flexible schedule: Part-time or full-time options. Training & Certification: Comprehensive training at no cost. Travel perks: Special discounts and travel benefits. Supportive team: Collaborate with a helpful and driven team. If you're passionate about travel and helping others, apply now to join us as an online travel specialist!

Join a team that cares about our customers and you! Cheryl Hart-Munoz in Murrieta, California, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager . In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential. Salary Range: $50000.00 - $70000.00 per year Benefits Annual Base Salary + Commission+ Bonus Opportunities Health Insurance Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Time Off (PTO) Evenings Off Hands on Training Work Life balance Paid holidays Weekly team meeting Team building events Appreciation lunches Mentorship with established agent and team Training software District training available Business casual attire Collaborative environment #1 producing agency in District Bonus opportunities monthly, quarterly & annually Several shifts available Hybrid available after in house training or with experience Responsibilities Process customer policy change requests. Complete Evidence of Insurance requests. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Return all phone messages promptly. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Professional phone etiquette.

Duration: 3+ Months Possible Contract (Possible Conversion) Job Description: Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. Responsibilities: Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards. Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. Required Skills and Abilities: Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office Education: Required Education Level and Degree Type: High School Diploma or equivalent Required Work Experience: Experience processing, researching and adjudicating claims Experience: 1 year of experience in a claims/appeals processing, customer service, or other related support area OR Bachelor's Degree in lieu of work experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.