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Uniqlo logo

Customer Service Associate

UniqloNew York, Guam

$18 - $18 / hour

Company Overview: GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo. GU is the second largest brand in the Fast Retailing Group after UNIQLO. The brand name GU is derived from the Japanese word “jiyu”, which means free and unconfined. The company was established in 2006 in Japan, and today has around 470 locations mainly in Japan, with a select number of stores throughout Asia. Position Overview: As a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner, while upholding the GU service philosophy. Job Responsibilities: Interact with customers over the voice and written channels Respond to queries related to products, services, processed and policies Handle and resolve complaints in accord with established policies and procedures Respond to escalated issues in a courteous and professional manner consistent with our customer service philosophy. Assist customers with placing orders and navigating our ecommerce site Troubleshoot online and checkout issues and report technical concerns to respective internal departments for resolution Liaise with distribution centers to research disruption to order fulfillment or return process Liaise with retail stores to resolve customer concerns related to store experience Any additional duties that are necessary due to the evolving needs of the business Other related duties to be assigned by direct supervisor Qualifications: 1-3 years of customer service experience, call center environment preferred Knowledge of retail or ecommerce preferred Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally Excellent communication skills Pleasant telephone manners and calm disposition Analytical, problem solving, and probing mindset to identify root cause and improvement opportunities Familiarity with case management systems a plus Minimum typing of 35-40WPM General knowledge of Microsoft Office products Ability to quickly learn new software and use multiple systems & platforms Ability to adapt to changing demands of the work environment Positive attitude and open to constructive criticism and continuous improvement in performance job functions Excellent listening, written and oral communication skills Regular, dependable attendance and punctuality Hourly Salary: $17.50 - $18.00 The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Posted 30+ days ago

PLS logo

Customer Service Representative

PLSPhoenix, Arizona
This job is located at 7450 W. Thomas Rd., Phoenix, AZ 85033 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 1 week ago

Q logo

Customer Service Representative - Part Time

QCHI/ LendNation Open CareerEmporia, Kansas
LendNation is looking for an energetic, positive Part Time Customer Service Representative to join our team! Rapid advancement potential! This position will work at our Store 0552 1703 W 6th Ave Emporia, KS 66801 . This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States Do you have experience in: Retail sales Inside Sales Bank Teller Collections You could be a great fit with our company! We offer our Customer Service Representatives : Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Posted 4 days ago

C logo

Customer Service Representative

Chevron StationsPalmdale, California

$18 - $19 / hour

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1854 Station Address : 37217 47th St. East Palmdale, CA 93552 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. · Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. · The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts available · Direct Deposit with competitive weekly pay · Health & Wellness packages available for purchase · Education reimbursement program · Shift Differential Pay for select shifts and job titles · Management Bonus Program · Loyalty Service time Program · Commuter benefit Program Compensation Range: $18.25 - $19.25 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 3 weeks ago

Genuine Parts Company logo

Customer Service Representative

Genuine Parts CompanyTukwila, Washington

$26 - $31 / hour

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. COMPENSATION: $26.00-$31.00/Hour, Pay is based on experience JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. Determines the most cost effective shipping method for customer orders. Partners with Account Representatives to ensure customer satisfaction. Expedites backorders. May pull inventory and prepare order for shipment to customer. May handle customer returns. Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: Reliability, organization, and attention to detail required. Strong communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 3 days ago

Independence Pet Group logo

Customer Service Agent

Independence Pet GroupScottsdale, Arizona
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Pets Best , a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy. Job Summary: Pets Best is seeking a P&C Licensed Customer Care Representative who will report to the Manager, Customer Care. Customer Care Representatives are responsible for providing excellent customer service support to policyholders, third party referral sources, and veterinary clinics. Supporting new and existing policyholders by explaining services, the claims process, and making policy changes as needed. Job Location: Remote - USA Main Responsibilities: Responds promptly and professionally to inbound calls, online chats, and emails regarding policy coverage and claims. Builds rapport with policyholder, by using customer service skills to listen, understand and respond to requests and inquiries. Works to retain policyholders who inquire about canceling, by making recommendations for policy changes or coverage enhancements. Helps policyholders understand their policy coverage, claims processing and reimbursement process. Demonstrates ability to work in a metric environment and meeting performance expectations. Maintains understanding of federal and state regulations to include compliance. Ability to utilize multiple technical systems effectively and efficiently. Perform other duties and/or special projects as assigned Qualifications: 2+ years’ experience in insurance claims processing or customer support. Active Property & Casualty (P&C) Producer License Bandwidth/ Internet requirements Up to 30Mbps (Download) | 5Mbps (Upload) You must be 18 years or older You must have a high school diploma or equivalent You must be willing to submit to a background investigation as part of the onboarding process You must be able to satisfy the requirements of Section 1033(E) Of the Violent Crime Control and Law Enforcement Act Of 1994 #LI-Remote #petsbest All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP)

Posted 6 days ago

Molly Maid logo

Customer Service Representative

Molly MaidPetaluma, California

$18 - $22 / hour

As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and schedules, exemplifying our code of values, show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are ready to provide the highest level of customer service and satisfaction and effectively manage various situations on a day-to-day basis. Specific Responsibilities: - Receive incoming calls in a professional and courteous manner - Schedule services - Perform administrative functions, including data entry, payment processing and ... - Follow up with prospective customers by phone or email - Prepare accurate reports - Seek to develop the process continuously Job Requirements: - Minimum two years related experience.- Strong written and verbal communication skills. - Detail-oriented with strong data entry skills. - Positive Attitude. - Team player who can work independently. - Experience in Sales is a huge plus. What we offer: Competitive compensation Incentive and bonus opportunities Paid holidays and vacation Dental deluxe and Vision Insurance. NO weekends, NO holidays Great Work Environment! Some days are crazy busy; other days we spend catching up! We like to celebrate for all sorts of reasons. We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $18.00 - $22.00 per hour When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Posted 3 weeks ago

Planet Fitness logo

Customer Service Representative

Planet FitnessArvada, Colorado

$15+ / hour

Benefits: Employee discounts Flexible schedule Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $15.20 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 5 days ago

P logo

Customer Service Printing and Signage

Print ShopTampa, Florida

$18 - $23 / hour

Benefits: 401(k) Company parties Competitive salary Dental insurance Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Vision insurance Have you ever considered a career in the printing and signage industry? Are you passionate about customer service and ready to join a dynamic, fast-paced environment? We are a locally owned and nationally recognized Printing, Signage, and Marketing Services company based in the Tampa area, looking for an experienced Customer Service Representative to join our team! Why You’ll Love Working Here: Initial and ongoing training to ensure your success. Competitive compensation that reflects your experience and contribution. Paid holidays and vacation to recharge and enjoy life outside of work. Incredible company culture with a relaxed yet highly productive environment. Empowerment to contribute and work independently while being part of a solid team. Company Overview: We are a trusted partner for a wide range of industries including Museums, Non-Profits, Manufacturing, Real Estate, Contractors, and Construction. With access to cutting-edge tools and technologies, we focus on delivering a remarkable customer experience . Our employees work closely with experienced professionals to create high-quality printing and signage solutions tailored to each client’s needs. Job Summary: As a Printing Customer Service Representative , you will work directly with customers and our sales team to provide excellent service and support. Your goal will be to help drive sales and boost customer satisfaction, ensuring every project is completed seamlessly. Key Responsibilities: Provide exceptional service to customers in-office, by phone, and via email. Identify customer needs and recommend products and services that best meet their requirements. Communicate confidently and professionally about our offerings, capabilities, and processes. Manage customer expectations to ensure the successful completion of their projects. Maintain a positive and productive work environment – negative chatter or office politics will not be tolerated. Skills We’re Looking For: Printing and signage industry experience is a plus, but we are willing to train the right person. A positive, detail-oriented people pleaser who excels in helping customers. Proactive with a can-do attitude to tackle challenges. Excellent communication skills (both verbal and written). Strong computer skills to efficiently manage customer interactions and project details. A team player who works collaboratively to meet deadlines and deliver quality results. Desired (but not required) Skills: Previous experience in business-to-business customer service. Knowledge of direct mail and automated marketing . Familiarity with PrintSmith software (a plus). Ready to Join Our Team? If you're a passionate, service-driven individual looking to work in a vibrant, creative, and fast-paced environment, we want to hear from you! Apply today and become part of our award-winning team, delivering unparalleled service and results to clients across various industries. Compensation: $18.00 - $23.00 per hour We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA. With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At Sir Speedy you can make a difference.

Posted 6 days ago

Mr. Rooter logo

Customer Service Representative

Mr. RooterJackson, Michigan

$22,000 - $30,000 / year

In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous. As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees. If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Prioritize and coordinate the scheduling of services Coordinate delays in schedule with customers and service technicians Use customer development techniques to solicit work through phone, email, mail and personal customer contacts Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: 22,000 - 30,000 Plumbing isn’t just about leaks, pipes, and gaskets. It’s about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it’s part of everything Mr. Rooter Plumbing does. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Posted 1 week ago

Security Finance logo

Customer Service Representative – English/Spanish

Security FinanceFalfurrias, Texas
Description Do you thrive on making a positive, lasting impact on people ? Are you bilingual in English and Spanish? Do you have customer service experience ? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Do you want multiple opportunities to advance your career ? Do you want to work in an open, office environment ? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Posted 4 days ago

T logo

Front Desk Customer Service

The Victors Gymnastics CenterRochester, New York

$18 - $19 / hour

Benefits: 401(k) 401(k) matching Employee discounts Tuition assistance 🌟 Now Hiring: Customer Service Representative The Victors Gymnastics The Victors Gymnastics is seeking a reliable and organized Customer Service Representative to join our front desk team. This position plays a key role in creating a positive experience for our families, athletes, and staff. 🖥️ Position Responsibilities Greet families and athletes in person and over the phone Answer and direct phone calls professionally Assist parents, athletes, and staff with questions regarding classes, schedules, billing, and events Perform daily computer-based tasks, including registrations and account management Maintain accurate records with strong attention to detail Support smooth front desk operations in a fast-paced environment 🧠 Required Skills & Qualifications Strong computer knowledge is a must Comfortable answering phones and speaking with customers Ability to handle questions and concerns from parents, athletes, and staff with professionalism Highly organized with excellent attention to detail Quick to learn new systems and procedures Ability to multitask and stay calm under pressure Experience with iClassPro is a plus, but not required 🕒 Availability Required Applicants must be available : Monday, Wednesday, Friday: 4:00–8:30 PM Up to two Saturdays per month: 9:00 AM–1:00 PM 💙 Why Work at The Victors? Be part of a supportive, family-oriented gym Work in a positive, team-focused environment Play an important role in supporting our athletes and families 👉 Ready to Apply? If you are organized, dependable, and enjoy working with people in a busy, energetic setting, we would love to hear from you! Compensation: $17.50 - $19.00 per hour

Posted 2 weeks ago

F logo

Customer Service Representative #4947

FiveStar CareersLawrenceburg, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 1 week ago

PLS logo

Customer Service Representative

PLSHouston, Texas
PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 1 week ago

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Customer Service Representative

RHWM022Westlake, Ohio

$15+ / hour

Responsive recruiter Benefits: Employee discounts Opportunity for advancement Training & development Wellness resources Benefits/Perks A competitive salary + commission+ bonus Flexible Schedules Casual Dress-code Fun, wellness-focused work environment Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities Greeting clients and assisting them with Restore’s wellness services Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system Conducting tours and selling service packages and memberships Educating clients on Restore services, including medical benefits, precautions, and at-home care Performing opening and closing procedures Maintain a safe, clean and secure environment for all guests and employees. Serve as an expert on Restore products and services. Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle. Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions. Qualifications You’re passionate about health and wellness You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe. Working weekends doesn’t bum you out Communication and collaboration are some of your strong suits You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field Compensation: $15.00 per hour Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care—Hyper Wellness ® . Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before. Restore is one of America’s fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America. We are on a blazing mission to restore people’s health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That’s why it is paramount that we attract people who are as passionate about helping people as we are. Join us on our mission to help people feel better so they can do more of what they love.

Posted 2 days ago

Grease Monkey logo

Automotive Customer Service Specialist

Grease MonkeyPineville, North Carolina
Benefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position. Essential Duties and Responsibilities Provide Exceptional Customer Service Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries. Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees. Remind customers to submit feedback about their visit. Thank all departing customers, remind them to return. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Process all payments using the computer system and credit card machine. Perform courtesy work when needed. Assist manager in resolving customer complaints. Maintain Customer Waiting Area Make coffee; keep fresh coffee available at all times. Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day. Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers. Maintain Front Office Area Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager). Stock Service Order Tickets. Input vendor shipments on computer Other Duties and Responsibilities Place customer quality assurance calls, write customer thank you notes. General center maintenance and cleaning duties. Attend crew meetings as required. Run errands and perform other duties as assigned by a Supervisor. Job Qualifications Excellent customer service skills Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills Attention to detail and accuracy Previous customer service and general office experience necessary Working Conditions Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Posted 1 week ago

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Customer Service Gaming Associate

Knighted VenturesRedding, California

$18 - $20 / hour

Start This Winter: Casino Gaming Associate with Growth Potential Knighted is hiring Gaming Associates to help oversee live card-room games in a professional and dynamic environment. Whether you're looking for stable, indoor work this winter or to start a new career in the New Year, this opportunity is perfect for motivated individuals ready to grow! As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff. Locations: Redding, CA Pay Rate: $17.50 - $19.50 per hour (the additional $2 per hour is for late-night shifts) Work Schedule: Part-Time 5 days per week, 4 hours per shift. Weekend Requirement: Friday, Saturday, and Sunday availability is required. Shifts: Be prepared to work late-night hours. Training Schedule: Sunday- Thursday, 12pm- 4pm Want to see the Gaming Associate role in action? Click here to watch a video . If the link doesn’t open, you can also find it by searching Gaming Associate on YouTube. Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Qualifications Must be 21 years of age or older Authorization to work in the U.S. Proficient in mental math (addition, subtraction, multiplication, and division) Open availability for the casino's 24/7 hours of operation Ability to pass a lifetime background check, credit check, and drug screen for state licensure Physical Requirements Able to sit or stand at a gaming table for 3 to 4 hours at a time Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping) Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location) Able to see, speak, and hear clearly during gameplay Has necessary vision capabilities: close, distance, color, peripheral, and depth perception Comfortable with direct communication and giving corrections when needed Able to stay focused and manage stress effectively in fast-paced, high-pressure environments Why Join Knighted? Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job. Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development. Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino. Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required. Career Advancement: Grow your career with clear, achievable pathways into leadership roles. 99% of our current supervisors, managers, and trainers began their journey as Gaming Associates, demonstrating our commitment to developing talent from within and supporting long-term professional growth. Interview Process In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows: Initial Interview - 30 Minutes Final Interview - 30-45 Minutes Orientation - 3-4 Hours Sacramento pay range $17.50 - $19.50USD Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission , ensuring compliance with state gaming regulations. Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ . By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

Posted 4 days ago

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Customer Service Engineer

Worldwide TechServices OpenIuka, Mississippi
QualificationsResponsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.• Provide support to client identified VIPs• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.• Perform Install/Move/Add or Change (IMAC) activities.• Perform all assigned desk-side support activities• Display outstanding technical and professional services skills at all times• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair• Understands and follows all documented service operations policies and procedures.• Other duties or certifications may be assigned to meet business needs

Posted 30+ days ago

Nuvision logo

Entry Level Customer Service Representative

NuvisionPompano Beach, Florida

$43,000 - $54,000 / year

Benefits: Company parties Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development Customer Service Representative (Entry-Level) Company: Axiom Global Solutions Location: Ft. Lauderdale | In-Person | Day Shift About Us: At Axiom Global Solutions , we’re more than just a communications firm—we’re a team driven by passion, innovation, and a commitment to excellence. We work with industry-leading clients to create seamless solutions for damaged auto glass, helping them grow and retain their customer base. Our customer service team is the heart of our success. We’re currently seeking enthusiastic, customer-centric individuals who are eager to grow their careers and unlock their full potential as Customer Service Representatives. This role is more than just a job—it’s an opportunity to make meaningful connections, provide insightful solutions, and help our clients expand their market presence. Responsibilities : As a Customer Service Representative , you’ll: Master our product knowledge to confidently answer customer questions, address concerns, and close sales when needed. Build lasting customer relationships through open, honest communication and exceptional service. Resolve customer account issues and service conflicts with professionalism and care. Handle all consumer interactions with a problem-solving mindset and a positive attitude. What We’re Looking For: A background in customer service or sales is preferred but not required. A team player who thrives in a collaborative, fast-paced environment. An enthusiastic, welcoming attitude that makes customers feel at ease. A reliable and proactive individual who goes the extra mile. Strong communication skills and the ability to build genuine connections. Confidence in tackling challenges and finding creative solutions. Why Join Us? At Axiom Global Solutions , we believe in fostering growth and recognizing talent. When you join our team, you’ll: Incentives Company parties Work in a dynamic, supportive environment that values innovation and collaboration. Gain hands-on experience and receive ongoing training to help you succeed. Have opportunities to grow your career and explore your potential. Schedule: Day shift Monday to Friday Weekends as needed If you’re excited to bring your skills, energy, and passion to our team, we’d love to hear from you! Compensation: $43,000.00 - $54,000.00 per year

Posted 2 days ago

GO Car Wash logo

Customer Service Teammate

GO Car WashWest Seneca, New York

$16 - $18 / hour

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation: Teammates in this role typically earn a base pay of $16.00 – $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 1 week ago

Uniqlo logo

Customer Service Associate

UniqloNew York, Guam

$18 - $18 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$18-$18/hour

Job Description

Company Overview:GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo. GU is the second largest brand in the Fast Retailing Group after UNIQLO. The brand name GU is derived from the Japanese word “jiyu”, which means free and unconfined. The company was established in 2006 in Japan, and today has 

around 470 locations mainly in Japan, with a select number of stores throughout Asia.

Position Overview:

As a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner, while upholding the GU service philosophy. 

Job Responsibilities:

  • Interact with customers over the voice and written channels

  • Respond to queries related to products, services, processed and policies

  • Handle and resolve complaints in accord with established policies and procedures

  • Respond to escalated issues in a courteous and professional manner consistent with our customer service philosophy. 

  • Assist customers with placing orders and navigating our ecommerce site

  • Troubleshoot online and checkout issues and report technical concerns to respective internal departments for resolution

  • Liaise with distribution centers to research disruption to order fulfillment or return process

  • Liaise with retail stores to resolve customer concerns related to store experience

  • Any additional duties that are necessary due to the evolving needs of the business

  • Other related duties to be assigned by direct supervisor

Qualifications: 

  • 1-3 years of customer service experience, call center environment preferred

  • Knowledge of retail or ecommerce preferred

  • Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally

  • Excellent communication skills

  • Pleasant telephone manners and calm disposition

  • Analytical, problem solving, and probing mindset to identify root cause and improvement opportunities

  • Familiarity with case management systems a plus

  • Minimum typing of 35-40WPM

  • General knowledge of Microsoft Office products

  • Ability to quickly learn new software and use multiple systems & platforms

  • Ability to adapt to changing demands of the work environment

  • Positive attitude and open to constructive criticism and continuous improvement in performance job functions

  • Excellent listening, written and oral communication skills

  • Regular, dependable attendance and punctuality

Hourly Salary:  $17.50 - $18.00

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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Submit 10x as many applications with less effort than one manual application.

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