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Customer Service Engineer-logo
Customer Service Engineer
Worldwide TechServices OpenPlano, Texas
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended

Posted 6 days ago

Retail Customer Service-logo
Retail Customer Service
EZCORPHouston, Texas
Address: 1991 FM 1960 W # D Houston, Texas 77090 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 3 days ago

Cashier/Customer Service-logo
Cashier/Customer Service
McKinney AutomotiveMcKinney, Texas
The Cashier/Customer Service Agent is often the first face, or one of the last faces, of our dealership to our customers and works directly with our service staff to ensure the highest quality experience we can provide to our customers. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The Nissan of McKinney Cashier/Customer Service Agent functions as a cashier in our service department and is a key person in the success of our store. We offer a great work environment in which to start your automotive career. This position is on the front lines providing outstanding service to our customers and staff. Responsibilities Answer the phones in a timely and courteous manner Greet customers in a friendly manner Interact with our sales staff to make sure the customers are cared for in a timely manner Check out and handle the payments and paperwork for our service customers. Qualifications Must be able to be on time for your shift Must be able to pass a background check and drug screen Must have a great attitude with our customers and staff Must be able to multi-task Must be able to work at least every other Saturday

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Sila ServicesKingston, New York
$17 - $21 an hour A reputable home service company that services Kingston, NY and a 25 mile radius around our office, is searching for experienced Customer Service Representatives to work as the primary liaison between our customers and our field staff and sales professionals. Their mission is to provide the highest level of service by building tremendous value through engaging and compelling employee and customer experiences. They are responsible for the following: Maintaining high level of productivity. Managing incoming calls and customer service inquiries. Generating sales leads that develop into new customers. Identifying and assessing customers’ needs to achieve satisfaction. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer issues. Obtaining product knowledge so that you can answer questions. Processing orders, forms, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communication with colleagues as necessary. Ensure customer satisfaction and provide professional customer support. The ideal Customer Service Representative must have: The ability to work Monday through Friday and weekends as needed Excellent communication, organizational, and interpersonal skills. Ability to stay calm when customers are stressed or upset. Encouraging and motivating personality A polished and professional demeanor. Self-motivation and discipline An ambitious and competitive nature. Highly evolved customer service skills. A working knowledge of Microsoft office and computer savvy competence. The eligible Customer Service Representative will receive: Competitive hourly wage Benefits: Medical, Dental, and Life Insurance. Monthly bonuses/ commissions. Special bonuses throughout the year.401 (k) with company match. Comprehensive , paid training. On-going training and mentorship. Free access to Fitness Center. Requirements: Minimum of 3 years of professional customer service experience. Availability to work Monday thru Sunday, 8 hour shifts between 7:30am to 6:00pm EOE F/M/V/D Job Type: Full-time Job Type: Full-time Pay: $ 17.00 - $ 21.00 per hour Benefits: 401(k)Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Weekly day range: Monday to Friday Weekends as needed Work setting: In-person Experience: Call center: 3 years (Required) Work Location: In person

Posted 30+ days ago

Automotive Customer Service Specialist-logo
Automotive Customer Service Specialist
Auto Ranch GroupMountain Home, Idaho
Automotive Customer Service Specialist Wanted! GUARANTEED monthly salary PLUS bonuses! Are you tired of your low hourly wage? Do you wish you had a GUARANTEED salary with monthly bonuses? Do you want a career and not just a job? This is NOT a commission-only car sales job!! Take advantage of the AMAZING growth in the automotive industry, and turn this opportunity into a VERY lucrative career! We are looking for individuals with exceptional self-motivation, communication skills, attention to detail, and the ability to perform with minimal supervision. A positive mental attitude and desire to succeed is a must. Experience is not required; we love to train and develop our team members. All of our current Automotive Customer Service Specialists have left their low paying hourly jobs from a wide range of fields such as trailer builder, cell phone sales, construction, restaurant manager, police officers, insurance sales, bartenders, real estate agent, truck driver, masonry, fast food workers, EMTs, ranch hands, prior military, and many more. They left their old jobs and joined our team to create a successful career. You will be joining one of the fastest growing companies in the State of Idaho, and a 2018-2019 Award Winner in the “Top 100 Privately Held Companies in Idaho”! The Mountain Home Auto Ranch is a multi-franchise New and Used vehicle dealership located in Southern Idaho. We are a local family-owned dealership and have been in business for over 20 years. Our Franchises include Ford, Lincoln, Chrysler, Jeep, Dodge, Ram, Chevrolet, Buick, GMC, Subaru and Kawasaki Powersports. Our rapid expansion is creating fantastic opportunities for career growth among our employees. We are building the best automotive team in the region! Our benefits include: Health Insurance Life Insurance Disability & Accident Coverage Dental Coverage Vision Coverage 401(K) Retirement Plan w ith percentage match Generous Paid Time Off policy Employee Discounts NO work on Sundays! Paid training programs Responsibilities Nurture enriching relationships to build clientele for life Exhibit consultative customer service skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses Continuously develop product knowledge to become the vehicle authority. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies Perform high-quality, professional demonstrations of new/used vehicles Follow-up with buyers to ensure successful referral business Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses Bring your ‘A game’ along with a positive attitude to work with you every single day Qualifications Available to work flexible hours and Saturdays -- NO Sundays! Self-starter mentality and ambitious spirit preferred Ready to waste no time on learning new product in’s and out’s, eager to improve Phenomenal communication skills with customers and team members Professional, well-groomed personal appearance Clean driving record and valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 day ago

Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque-logo
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
LeidosAlbuquerque, New Mexico
Leidos is seeking full-time Bilingual Mo rtgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM . Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures. What’s in it for you? Monday - Friday schedule with no weekend work Access to benefits on day one, including medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans Immediate and ongoing training to support your success Discounted Leidos stock purchase and other Employee Discounts Company-wide career mobility Company-sponsored Public Trust eligibility upon hire Voluntary overtime may be available based on business needs Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year 11 paid holidays per year Mortgage Servicing opportunities available: Full-time (30 - 40 hours a week) 9:35 am – 6:05 pm MT in Albuquerque, NM (subject to change based on customer needs) As a Mortgage Servicing Customer Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use your knowledge of mortgage servicing to locate answers in a knowledge database to acknowledge client’s requests Follow standard operating procedures for various topics, systems, and contact channels Document all of your contacts in a database Keep up to date on FHA mortgage processes and procedures To be a successful Mortgage Servicing Customer Service Representative , you will possess: The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients Excellent time management skills and dependability Strong written and verbal communication skills, including telephone etiquette Keyboarding proficiency of at least 40 words per minute Required Qualifications: High School diploma or General Educational Development (GED) certificate Minimum of 2 years of mortgage servicing work history (e.g. loan servicing specialist, loss mitigation specialist) Minimum of 1 year of contact center experience or telephone customer service experience. Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation Bilingual in English and Spanish - verbal and written ​ Desired Qualifications: FHA knowledge/experience Contact Center experience (omnichannel) Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth. **The pay for this position is $18-$21 per hour.** This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos will ensure that all provisions are met through their wages and benefits. HUDFHA Original Posting: June 3, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Posted 1 week ago

Retail Customer Service-logo
Retail Customer Service
EZCORPDallas, Texas
Address: 10025 Royal Lane Dallas, Texas 75238 Brand: EZPawn Pay range is based on experience from $14.00 per hour to $15.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 2 weeks ago

Entry Level Customer Service/Sale-logo
Entry Level Customer Service/Sale
Global EliteSouth Fulton, Georgia
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 3 days ago

Insurance Customer Service Representative-logo
Insurance Customer Service Representative
First State Bank/Town and Country CareerWebster City, Iowa
This position is a full-time position based on a 40-hour work week at the Webster City location. Training will be provided. A successful candidate should be dependable, able to handle multiple tasks, and be a team player. Iowa insurance license will be required for this position. Basic Function: The Multi-Line Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. Assist agency with prospecting and sales activities. Essential Job Duties: Provide clerical assistance to agency producers Assist on special projects Round out accounts by cross-selling additional coverage or policies to agency clients. Quoting possible personal, farm and commercial changes for premium differences Responsible for the customer service needs of the office’s personal, farm and commercial insurance clients. Process personal, commercial and farm policy changes and cancellations. Proof all changes and cancellations. Non-Essential Job Duties: Assist in the training of appropriate agency personnel. Assist in the development of manuals and supporting documentation to accomplish tasks/ duties inherent to this position. Attend agency service and or sales meetings. First State Bank/Town and Country Insurance Agency is and EO Employer- Vets/Disabled *Why First State Bank:* First State Bank has seven locations to serve you and all of your banking needs. "Our mission is to make certain our customers know that we truly are "First for You!" We strive to provide you with superior, quality service by highly trained, professional staff and the comfort of a personal atmosphere to make you feel at home when you walk through the door. Come to work for us and find: · Competitive benefit package · Five day work week, will work a Saturday rotation · We believe in work/life balance

Posted 30+ days ago

Customer Service Representative #7625-logo
Customer Service Representative #7625
FiveStar CareersPaducah, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 30+ days ago

Customer Service Representative (Part Time)-logo
Customer Service Representative (Part Time)
DriveTimeFort Worth, Texas
What’s Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That’s Nice, But What’s the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) Collect past due payments and negotiate payment plans while maintaining positive relationship with customers. Create long term solutions to help customers maintain the quality of their loan while meeting or exceeding production goals. Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). Educate, negotiate with, and build relationships with customers to influence them to make needed payments. Effectively navigate multiple systems to review account information, process payments and accurately notate accounts regarding contact. Utilize company resources to assist customers who are unable to make timely payments on their account to get back on the path to ownership. Contact, or attempt contact with, customers who are delinquent. Monitor and ensure regular follow up on all loan repayment agreements and analyze all customer accounts, Oversee all overdue accounts with help of automate systems and computers. Assist customers with debt repayment plans; including modifications and deferments, Listen to customer's story and determine if debt can be collected. Utilize computer systems to handle skip tracing. Maintain positive working relationships with the Loan Servicing team . Knowledge, Skills and Abilities (The Good Stuff) Must stay within Fair Debt Collections Practice Act guidelines on all communication with customers. Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes, scripts, call flow, etc. Must practice strict discretion when dealing with sensitive customer and account information. Must be able to negotiate with customers, be familiar with and provide all applicable options and services available to them. Must be able to stay calm during escalated calls and treat all customers respectfully and with empathy. Must meet monthly Collection, Call Time, and Quality Assurance Goals. Requirements (What You Need to Get the Job Done) High School Diploma or GED. 2+ years of experience in collections, customer service, sales or retail industry. Background in Metrics and Analytics desirable. Ability to pass a drug test and a background check. Located on-site in our exciting contact center in Fort Worth, TX. Training The first 8 days of training will be Monday through Friday 8am - 5pm. After the 8 days, training will move to part time. Flexible part time schedule once training completed, with shifts from 9am - 1pm or 1pm - 5pm, with full Saturdays from 8am - 5pm. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Posted 2 weeks ago

Medical Screener - Reception Technician (Customer Service)-logo
Medical Screener - Reception Technician (Customer Service)
CSL PlasmaLa Crosse, Wisconsin
Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. • Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. • May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. • May answer the telephone and answer callers question or transfer call to appropriate staff member. • Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform other job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
UlineIrving, Texas
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Better together! This position is on-site, and we are looking for people who share our passion. Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available. Position Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers! Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . EEO/AA Employer/Vet/Disabled #LI-JM3 #LI-TX001 (#IN-TXCS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Posted 4 days ago

Call Center Customer Service Representative - Medical (Not Remote)-logo
Call Center Customer Service Representative - Medical (Not Remote)
MeduitWaco, Texas
WHAT WE DO: Meduit is seeking a Call Center Representative at our Waco, Texas office. If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today! This is an exciting opportunity for someone seeking experience in medical billing and complex claims investigation. Ideal candidates will possess claims processing/medical billing experience and a competitive desire to maximize returns. Our Call Center Representatives assist patients on the phone, helping them to resolve their outstanding balances by establishing payment plans, updating insurance coverage, and providing customer support as a member of our client’s business office. Call center Representatives are expected to adhere to standardized productivity goals in addition to working in a fast-paced call center environment. At Meduit, we offer a positive and supportive work atmosphere as well as comprehensive training to ensure your success with us. ESSENTIAL JOB FUNCTIONS: Helping patients understand financial responsibility in a helpful and non-threatening manner Taking inbound and making outbound calls to patients regarding outstanding balances. Meeting or exceeding established metric goals Following established procedures to resolve patient account balances: Identifying consumer payment plans Utilizing call scripts provided Setting up consumer payments over the phone Documenting all conversations electronically on company and/or client systems Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable Providing information to Client Services as needed Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures MINIMUM REQUIREMENTS: H.S. Diploma/GED Must be willing to submit for a background check. Characterize high integrity. Excellent interpersonal, verbal, and written communication skills. PREFERRED QUALIFICATIONS: Able to work successfully in a fast-paced environment. Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA. Experience with medical billing/claims processing. Proficient in PC-based applications (Microsoft Outlook, Word, and Excel). Time management and sound decision-making skills. Have a positive attitude and demonstrate teamwork. Strong organizational and problem-solving skills. Provide excellent customer service in a variety of situations, including those that escalate. Able to use strong attention to detail and data management skills. LOCATION: 5045 Franklin Ave, Waco, TX 76710 SCHEDULE: Full-time (8-hour shift) Monday – Friday PAY: $15.00 hourly WHAT WE OFFER : Full comprehensive Paid Training Program (3+ weeks) Medical, Dental, and Vision insurance HSA and FSA available 401(K) plans with company match PTO and Paid holidays Employer paid life insurance and long-term disability Internal company growth Steady work schedule Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.

Posted 30+ days ago

Auto Body Customer Service-logo
Auto Body Customer Service
Mauro MotorsNorth Haven, Connecticut
JOB SUMMARY The Auto Body Customer Service Rep's responsibility is to provide excellent customer service to customers of Town & County Auto Body Collision Center. This requires establishing strong customer relationships and providing information and advice regarding all Auto Body products, services, and pricing. The position will also ensure smooth and enjoyable customer experiences to enhance loyalty. COMPENSATION & BENEFITS This is a full-time, hourly customer service role in the auto industry with competitive hourly rate and excellent benefit package including;401K plan, Medical/dental, and vacation/sick leave. RESPONSIBILITIES • Answer incoming customer calls and emails, and respond to inquiries and questions • Make outbound calls to existing and potential customers • Investigate and solve customer complaints • Utilize company resources to provide customers with accurate pricing and delivery information • Handle multiple customer accounts at one time • Provide customer feedback to Auto Body management team for improvements • Demonstrate appropriate customer service etiquette REQUIREMENTS ( Collision Center EXP Preferred ) • Demonstrated ability to interact effectively and efficiently with customers • Excellent phone, written, and verbal communication skills • Ability to build and maintain strong customer relationships • Proven organizational and problem-solving skills • Ability to work independently while meeting strict deadlines • High School Diploma or GED • Experience in customer service, sales, or other related fields EEOC STATEMENT Town & County Auto Body Collision Center is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, sexual orientation, national origin, marital status, disability, veteran status or any other classification protected by law. This policy applies to all areas of employment including hiring, performance management, promotion and terms of employment.

Posted 2 weeks ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaGlen Burnie, Maryland
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
PLSDallas, Texas
This job is located at: 2101 Buckner Blvd., Dallas, TX 75227 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
PLSMilwaukee, Wisconsin
This job is located at 3975 N Teutonia Ave., Milwaukee, WI 53206 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashHamburg, New York
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 – $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteHammond, Indiana
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 30+ days ago

Worldwide TechServices Open logo
Customer Service Engineer
Worldwide TechServices OpenPlano, Texas
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Job Description

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.


Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
 
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required


Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended