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Rep, Customer Service 1-logo
Rep, Customer Service 1
Oldcastle BuildingEnvelopeNorthport, Alabama
Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here . Start your journey with OBE and help us build the future. What You’ll Get to Do The Customer Service Rep 1 is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Manager. This role is perfect for an individual who possesses ability to understand and address customer needs/concerns effectively, attention to detail, and strong communication skills (verbal and written). A vital member of the Customer Service Department, this is an opportunity to build a career with an industry leader. Job responsibilities include: Provide product/service information and resolve issues. Process orders and act as a customer advocate. Coordinate with sales and production to meet deadlines. Resolve product/service problems and ensure resolution. Document customer interactions and maintain product knowledge. What We Are Looking For High school diploma or equivalent. Minimum 1-year customer service experience, preferably in manufacturing. Proficient in alpha/numeric data entry and Microsoft Office Suite. Strong verbal and written communication skills. Ability to perform basic math and identify geometric shapes What OBE Offers You Benefits that benefit you – industry competitive benefits at the lowest cost to the employee Work-life balance – PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses Training – We will equip you with the knowledge and skills you need to succeed OBE is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability--If you want to know more, please click on this link . Oldcastle BuildingEnvelope is an E-Verify Employer.

Posted 1 week ago

Customer Service Clerk-logo
Customer Service Clerk
CopelandNatchitoches, Louisiana
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Job Title: Customer Service / Materials Clerk Department: Materials Shift: Days (Mon.–Fri. 8:00 AM to 5:00 PM) Number of Positions: One (1) PRIMARY OBJECTIVE OF POSITION (GENERAL STATEMENT) : This position assists Customer Service and Material Analyst by updating and maintaining Oracle. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains and updates Oracle with accurate delivery performance records Helps Customer Service update open order files (Excel & Oracle) Maintains materials records and files, both electronic and hard copy (packing slips, ECN, NPIT, Live MRP) Retrieves BOL and Packing Slips as requested by Auditors Works closely with Material Analysts and Scheduling to update Schedule clean up of WIP jobs Works with 3rd party logistics to track shipments Performs all other duties as assigned MINIMUM QUALIFICATIONS: Proficient in Microsoft Office applications (Excel and Word) Functions efficiently in high stress and fast paced environment Excellent math, analytical, verbal, and written communication skills Self-motivated team player High School diploma PREFERRED QUALIFICATIONS : Bachelor’s Degree or equivalent Oracle or other ERP experience One to Three years direct customer experience in order entry-to-ship environment Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com

Posted 3 weeks ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteRoanoke, Virginia
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteDecatur, Alabama
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
FASTSIGNSErie, Pennsylvania
Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)! As a CSR, you will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers. Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach. RESPONSIBILITIES Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email Follows up on new leads and referrals resulting from telephone, marketing, and email activity Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. Maintains an attractive retail environment (clean, organized, and functional) Helps as needed with reports, close-out, invoices, and required paperwork Identifies and resolves customer satisfaction issues Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc. QUALIFICATIONS High school diploma or GED required At least three years in retail or inside sales with excellent customer service experience Proven record of consistently hitting/exceeding sales targets or quotas Able to perform cold calls to secure new business for the center Experience resolving customer satisfaction issues Experience working under pressure with multiple tasks/projects Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills

Posted 30+ days ago

Retail Customer Service-logo
Retail Customer Service
EZCORPMadison, Tennessee
Address: 840 Madison Square Madison, Tennessee 37115 Brand: Easy Pawn Pay range is based on experience from $15 to $16 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 3 days ago

Customer Service Representative / Veterinary Assistant-logo
Customer Service Representative / Veterinary Assistant
AmeriVetSan Diego, California
J ob Desc ription : We are looking for a personable and skilled Client Service Representative (CSR) / Veterinary Assistant to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success . CSR Responsibilities : Understand s , communicate s , and properly prioritize s scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow . Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remain s calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accept s payments, make s change, process es credit payments, and other forms of payment while maintaining an accurate cash drawe r . Maintain s accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information . Complete all tasks as assigned by the supervisor (s). Veterinary assistant skills a big plus Qualifications & Requirements: Professional and friendly phone etiquette A vailable to work weekends and holiday rotations , as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One -five year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures Veterinary Assistant Skills: Room Tech, Assisting in Treatment room, Handling and Restraint 401K Health/ Dental insurance full time only Paid sick Paid Time off (full time) Scrub uniform reimbursement Great Pet benefits Pay From $18 -$22 per hour depending on experience level At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Posted 2 days ago

Retail Store Specialist (Customer Service/ Merchandising) - Part Time-logo
Retail Store Specialist (Customer Service/ Merchandising) - Part Time
External Ocean State Job LotPeterborough, New Hampshire
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.00 - $16.25 / hour and is based on experience. Company Overview: Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail. Job Description: The Store Specialist role at OSJL plays a key role in creating a positive and engaging customer experience. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines. The role also provides oversight of assigned associates and activities. Key Responsibilities: Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment. Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions. Promote Company-wide customer initiatives (donations, loyalty programs, promotions). Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines. Train and coordinate assigned associates, manage breaks according to policy and regulations. Communicate issues and improvement opportunities to store leadership. Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning. Handle daily damages and returns according to established procedures. Qualifications: Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred. Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required. Full-time associates in this role must have availability to work as needed by the business including nights and weekends. Must be 18 years of age or older. Work Environment: Work primarily in a climate controlled environment with minimal safety/health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks throughout the shift. Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be able to lift 35 lbs on a regular basis. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. #INDSup

Posted 5 days ago

Manager In Training /Customer Service Representative - $13.95 to $15.24/Hr-logo
Manager In Training /Customer Service Representative - $13.95 to $15.24/Hr
Carolina Title Loans, IncBeaufort, SC
Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. You will learn all aspects of our business and culture and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. Complete our comprehensive training program and you will be managing your own branch soon. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us?   Start your career with an industry leader where you will receive best-in-class Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO days and 5 Sick days. 40hr Work Week – Monday thru Saturday Every Sunday Off   Preferred Qualities and Experience:   1+ year conducting Phone Sales or Call Center experience. 1+ years Customer Service, Sales, Lending, or Collections experience 1+ years managing a small team or department. Teamwork mentality developed through team Some college or military experience General understanding of basic math and capability to Pleasant and inviting phone Minimum Required Education and Qualifications:   High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver’s License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Posted 5 days ago

Manager in Training /Customer Service Representative - $13.95 to $15.24/Hr-logo
Manager in Training /Customer Service Representative - $13.95 to $15.24/Hr
Carolina Title Loans, IncSumter, SC
Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. You will learn all aspects of our business and culture and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. Complete our comprehensive training program and you will be managing your own branch soon. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us?   Start your career with an industry leader where you will receive best-in-class Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO days and 5 Sick days. 40hr Work Week – Monday thru Saturday Every Sunday Off   Preferred Qualities and Experience:   1+ year conducting Phone Sales or Call Center experience. 1+ years Customer Service, Sales, Lending, or Collections experience 1+ years managing a small team or department. Teamwork mentality developed through team Some college or military experience General understanding of basic math and capability to Pleasant and inviting phone Minimum Required Education and Qualifications:   High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver’s License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Posted 1 day ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaTulsa, Oklahoma
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
DeNooyer ChevroletColonie, New York
Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Must have an extremely positive-friendly demeanor and enjoy working with the general public. Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint and selecting the most appropriate Manager to handle each situation. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Contributes to team effort by accomplishing related results as needed. What We Offer: Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Flexible Work Schedule Discounts on products and services Qualifications / Skills: Customer service Quality focus Problem solving Phone skills Listening Resolving conflict Analyzing information Multi-tasking No experience necessary/ will train the right candidates

Posted 1 week ago

Customer Service Representative #2265-logo
Customer Service Representative #2265
FiveStar CareersCox's Creek, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Chevron StationsDaly City, California
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1767 Station Address : 410 Hickey Blvd, Daly City CA, 94015 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $21.00 - $22.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 1 week ago

Customer Service Specialist-logo
Customer Service Specialist
Genuine Parts CompanyPlainfield, Indiana
Job Description: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Balkamp currently has a Full-Time Customer Service Representative position available. This position will require an individual who can provide exceptional customer service with timely and accurate information. This individual will also need to be able to solve a customer's problem(s) and identify and analyze customer's needs to ensure high customer satisfaction. This position must be able to perform in a fast-paced, high-production, high-volume atmosphere within a call center environment. Responsibilities: Manage all aspects of Customer Service including inbound and outbound customer phone inquiries Work with and communicate with Balkamp suppliers in resolving customer concerns Work with Purchasing and Shipping Departments to expedite and track orders Must Independently solve problems and analyze needs Maintain accurate information and data in appropriate systems by tracking and capturing information and data. Receive, review and process inquiries in a timely and accurate manner Ability to develop and maintain strong relationships with both existing and new customers Provide timely and accurate information, service and resolution Ability to operate in a team environment, cross functionally where employees constantly provide support to each other A high level of accuracy, attention to detail and ability to prioritize tasks A high level of ownership, accountability and initiative Strong problem-solving skills Strong reading and comprehensive skills Flexible and adaptive to change Experience and proficiency with Microsoft Office along with use and knowledge of various search engines is needed Support NAPA Distribution Centers, NAPA DC Service Centers, NAPA Stores, Balkamp and all NAPA System Selling Groups. Understand and communicate Balkamp products, warranty, shipping and special program policies Must be able to access information from supplier catalogs and websites Ability to contact sales team, hub reps and customers to inform, educate, promote and sell Balkamp products and programs Qualifications: Must be willing to work until 7:00PM and possibly weekends and some Balkamp recognized holidays Automotive or Automotive Aftermarket background is helpful Must understand and recognize part numbers, including identifying sequence of numbers and letters accurately Proficient with Microsoft Office applications (Excel, Outlook etc.) along with a strong knowledge of various search engines/internet capabilities Strong analytical skills Flexible and adaptive to change Excellent verbal and written communication skills with active listening Strong project management, process and conceptual skills Demonstrated success in problem solving Strong interpersonal skills Ability to learn and apply new information quickly while interpreting and offering appropriate solutions to customers Demonstrated ability to handle multiple tasks and assignments simultaneously with a high level of accuracy. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 30+ days ago

Retail Customer Service-logo
Retail Customer Service
EZCORPFort Pierce, Florida
Address: 2512 S. U.S. Highway 1 Fort Pierce, Florida 34982 Brand: Value Pawn & Jewelry Pay range is based on experience from $14.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 1 day ago

Customer Service Representative-logo
Customer Service Representative
United Auto Credit CorporationFort Worth, Texas
Job Summary: Why United Auto Credit? Paid on the Job Training Bi-weekly pay days, from $15 to $16.50 an hour, based on relevant experience PLUS… Monthly Bonus Incentives 15 days of PTO, 6 days of Sick Time, and 2 additional Floating Holidays Eligibility for insurance on the 1st of the month, following 30 days of employment. Choose the best fit for your Medical, Dental and Vision plans that are available. Additional options of a Flexible Spending Accounts and Health Savings Accounts. Access to Telehealth (LiveHealth Online) – Medical and Mental Health. Do you like free money towards your retirement? United Auto Credit will match 50% on the first 6% of employee contribution. Employer-Paid Protection: Basic Life Insurance and AD&D, Short Term and Long Term Disability. A Business Casual environment that is Jean Friendly! Summary The Customer Care Warrior is responsible for the collection of first party, early stage delinquent auto loans within a fast paced office environment. Performance is measured against internal standards to ensure that monthly organizational objectives established by management are consistently met or exceeded. Essential Duties and Responsibilities Primary responsibilities include, but are not limited to the following: Proactively pursue resolution of all assigned delinquent accounts in compliance with all UACC policies and procedures and all state and federal regulations including the Fair Debt Collection Practices Act. Receive early stage delinquency collection calls from borrowers. Demonstrate clear, concise and professional communication skills in all interactions with UACC customers Thoroughly understand and appropriately apply all available UACC collection tools and payment alternatives to minimize delinquency and credit losses. Ensure timely contact and effective communication with delinquent customers to ensure early problem detection and resolution to minimize delinquency and credit losses. Expedite payment of delinquent accounts by negotiating the use of electronic payment tools available to UACC customers. Prevent voluntary repossessions and other credit losses through effective negotiation and appropriate application of UACC collection tools. Thoroughly, accurately and professionally document all customer/collection contacts in the Company’s operating system. Meet or exceed daily, weekly and monthly production metrics as established by management. Metrics include, but are not limited to, call volume, promises to pay, promises kept, payments collected, balances collected, and online time. Consult with the Collection Supervisor or more senior collectors to favorably resolve issues as needed. Perform other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong negotiation, problem solving, and probing skills that are utilized in a professional manner. Good telephone communication techniques and ability to be on the telephone for long periods of time. Detail-oriented and strong organization skills. Effective time management skills and ability to prioritize and multi-task to complete daily tasks while handling both incoming and outgoing calls. Ability to meet goals and deadlines in a fast paced, performance driven environment. Self-motivated and dependable. Familiarity with the auto finance industry helpful. Education/Experience High School Diploma or equivalent. Minimum of 1-2 years’ experience in consumer collections. Language Ability Ability to clearly and effectively communicate in person, in writing and by telephone. Computer Skills Proficient in use of MS Office - Word, Excel, PowerPoint, Visio, Project, Access, SharePoint Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to walk. Commitment to Diversity and Equal Employment Opportunity United Auto Credit Corporation, a wholly owned indirect subsidiary of Vroom, is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully. UACC maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring. UACC likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices. UACC complies with all applicable federal, state, and/or local laws relating to equal employment. Other Things to Note This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice. Please review our privacy and CCPA policies .

Posted 1 week ago

Retail Customer Service-logo
Retail Customer Service
EZCORPBeaverton, Oregon
Address: 12740 SW Canyon Rd Beaverton, Oregon 97005 Brand: USA Pawn & Jewelry Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 3 weeks ago

Customer Service Expert-logo
Customer Service Expert
Addario’sWoburn, Massachusetts
Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides A Life-Long Career >> We Don’t Want To Be A Pit Stop In Your Career – We Want To Be The Last Job You’ll Ever Have (Because You Can’t Imagine Working Anywhere Else) << Every Day Is Amazing You show up early for your shift because you can’t wait to hang out with the other members of your team. (You’d NEVER do this at your old job but this is a tight-knit group and you love hanging out with them). You work hard because everyone else on your team works hard too. You push yourself today, and every day, because you know that growing in your own position ensures a career for life… and there’s a ton of prizes to be won. At the end of the day, you wrap up the last few tasks and hang out with your friends for a few minutes again before heading home. Or maybe some of you hang out in off-work hours. As you drive home, you reflect that this place is unlike any other job you’ve had before, and you can’t wait to get back to this team again tomorrow. Does this sound like a place you’d like to spend your day? If you’re a clock-puncher who wants to do as little as possible then please stop reading this right now . This is not for you. But… If you work at a job you can barely tolerate… If you work at a job that doesn’t respect you… If you work at a job that fills you with dread the night before And if you want to wake up in the morning because you CAN’T WAIT to get to work to see your friends and to push yourself to be more successful, and even to make a lot of money … Then we want to talk to you. We’re looking for team members who are starving to push themselves beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day. What’s So Different Here? Our target is simple: to become THE place that every hungry superstar WANTS to work where they can and will achieve “rock legend” status. Here are just a few of the reasons that our team members LOVE working here… Make more money: we pay more than most Your birthday is a paid day off Paid training Paid holidays and vacations (Paid time off starts after 90 days and grows from there) Paid Wellness Days Incentive programs (including vacation cruises!) Amazing 401(k) Benefits, including Medical/Dental/Vision and Life insurance Quarterly all-company breakfast meetings that the bosses cook for you! Paid uniform and uniform maintenance A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance) … And all the popcorn you can eat! We have built the strongest team and culture you’ve ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all; we’re constantly expanding and creating amazing new opportunities for you. We want to help you dream big in your life and career… and we want to help you achieve it all. Who Are We? We’re Addario’s. We started nearly 20 years ago – just two guys and a couple of vans doing plumbing and heating work. Over the years we built, expanded, and grew. Today we are market leaders who are DOMINATING the Massachusetts market with Plumbing, Heating, Cooling, Electric, Drain and Sewer, Generators and One-day Bath Solutions… and more . We’ve got over 40 staff, over 25 trucks on the road, and over 50,000 happy customers served. And we help others, too – we’re strong supporters of the communities we live in and serve. ... And it feels like we’re only getting started. We recently expanded further and, we’re adding more team members, and you should see the plan we have for growth beyond this! Are You A Fit? Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work! If you’re a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us… Along with the job-specific qualifications (below) here are the qualities we’re looking for in our perfect candidate: You work hard You love working with a team You’re tech savvy – you can diagnose a problem and make recommendations to fix it You love to serve others You love to challenge yourself and you want to learn, and even be cross-trained You understand the importance of serving others (your team members and our customers) You understand and are willing to follow our Core Values: Safety First For Our Family and Theirs – Think Twice, Act Once Delivering WOW Through Service – Exceeding Every Customer’s Expectations Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching Great Pl ace to Work – All for One and One for All As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status. *** We hire veterans! JOB DESCRIPTION Customer Service Expert Summary : Today is awesome! You showed up for work, had a quick team meeting, and then sat down at your desk. The calls started coming in from people who needed your help. You answered calls, listened to those customers tell you what they need, and you relied on your expertise to guide them. When you encountered questions you couldn’t answer, there was a friendly Team Leader close at hand who not only gave you the answer but provided on-the-spot training so you would always know how to handle these questions in the future. When the incoming calls slow down, you turn your attention to follow-up calls you conduct with customers to help them. You end your day knowing that you helped a lot of customers and played an integral part of the Addario’s team. You’re already looking forward to tomorrow! Job Duties: Work with the team: You stay in contact with your supervisor and your team to make sure the workload is shared by everyone – you step up when you need to and you proactively step in to help other team members when you can. Develop your expertise: You listen carefully to each customer and use that information to guide the customer to help them make the right decisions for the safety and comfort of their family. You constantly build your expertise to provide even better guidance, and because our installers and experts rely on your accuracy. Master the telephone: You are comfortable using the phone. You listen well to customers, and you can speak clearly and confidently. You’re comfortable with both in-bound calls and out-bound calls to existing customers (no cold calling), and you can change course as necessary – perhaps dealing with an upset customer on one call and then happily greeting the next caller and upselling them. Job Requirements: You’re a tech-savvy people-person: You can communicate confidently via phone, mobile device, text, and email; you can use the internet and our internal software to complete your work accurately. You can multi-task and have attention to detail: You can enter information while a customer is speaking, without allowing it to distract you. You are careful in the information you enter knowing that other team members will be relying on it. You’re flexible: You are able to work full-time hours but those hours might be day-time, evening, and/or weekend shifts. Now Is Your Time To get started, click the “Apply” button now and send us your resume.

Posted 3 days ago

Entry Level Customer Service Agent-logo
Entry Level Customer Service Agent
Seronda NetworkSan Antonio, Texas
Job Title : Entry Level Customer Service Agent Location : San Antonio Salary : $36,000 - $47,000 per year Job Type : Full-Time About Us Think Tell Junction is a forward-thinking data solutions company based in Denver, CO. We specialize in helping businesses streamline their data processes and make informed decisions through efficient data management. Our team is composed of passionate, detail-oriented professionals dedicated to accuracy, productivity, and innovation. Join us and be a part of a collaborative environment where you can grow and make a real impact! Job Description We are seeking an enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, helping them with their inquiries and ensuring their needs are met effectively and efficiently. As an integral part of our customer support department, you will be responsible for providing exceptional service via various communication channels, including phone, email, and live chat. Responsibilities Handle incoming customer inquiries through phone, email, and chat in a professional manner. Provide accurate information regarding products and services to customers. Assist customers with troubleshooting and resolving issues effectively and promptly. Document customer interactions and update records in the system accurately. Maintain a high level of customer satisfaction by addressing concerns and complaints in a timely manner. Collaborate with team members and other departments to resolve customer issues. Skills High school diploma or equivalent; additional education or certifications in customer service is a plus. Strong verbal and written communication skills. Excellent listening skills and a friendly, approachable demeanor. Ability to work well in a team environment and collaborate with colleagues. Basic computer skills, including proficiency in Microsoft Office and customer relationship management (CRM) software. Strong problem-solving skills and ability to think critically. Benefits Competitive salary with annual performance reviews. Health, dental, and vision insurance. Paid time off and holiday leave. Opportunities for professional development and career growth. A supportive and dynamic work environment. Join Think Tell Junction and contribute to a company that values precision and excellence in data management. Apply today to start a fulfilling career in Entry Level Customer Service Agent !

Posted 1 week ago

Oldcastle BuildingEnvelope logo
Rep, Customer Service 1
Oldcastle BuildingEnvelopeNorthport, Alabama
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Job Description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Customer Service Rep 1 is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Manager. 

This role is perfect for an individual who possesses ability to understand and address customer needs/concerns effectively, attention to detail, and strong communication skills (verbal and written).  A vital member of the Customer Service Department, this is an opportunity to build a career with an industry leader.

Job responsibilities include:

  • Provide product/service information and resolve issues.
  • Process orders and act as a customer advocate.
  • Coordinate with sales and production to meet deadlines.
  • Resolve product/service problems and ensure resolution.
  • Document customer interactions and maintain product knowledge.

    What We Are Looking For

    • High school diploma or equivalent.
    • Minimum 1-year customer service experience, preferably in manufacturing.
    • Proficient in alpha/numeric data entry and Microsoft Office Suite.
    • Strong verbal and written communication skills.
    • Ability to perform basic math and identify geometric shapes

    What OBE Offers You

    • Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
    • Work-life balance – PTO and holidays, including floating holidays you can choose
    • Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
    • Training – We will equip you with the knowledge and skills you need to succeed

    OBE is an Affirmative Action and Equal Opportunity Employer.

    EOE/Vet/Disability--If you want to know more, please click on this link.

    Oldcastle BuildingEnvelope is an E-Verify Employer.