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Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL. Do work that matters at CSL Plasma!

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                 Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More . By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations including difficult-to-accommodate locales, such as high cost of living or under supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues. Must have experience in conducting routine system administration tasks and logging data in system admin logs. Responsibilities: Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction. Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components. Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests. Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services. Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation. The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage. Utilize debugging protocols and processes. Troubleshoot problems and issues identified by customers and implement corrective actions quickly. Facilitate equipment returns, deployments, unboxing, inventorying, and verification. Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment. Stand and move throughout the work area for prolonged periods. Location: Harry S. Truman Memorial Veterans Hospital Salary Range: $28.37/hr – $32.69/hr Travel: A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.”  These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks.  Overtime is not authorized for any work to include this surge capacity. For work related travel, employees will pay for expense out-of-pocket and submit an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location. Health Requirements: This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella. Testing requirements may include Tuberculosis. Requirements Candidates must be able and willing to obtain a Public Trust clearance.  Per Federal requirements, only US Citizens and Green Card holders can be considered. Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education. 2+ years of experience in IT Technical Support, Help Desk or System Administration. Candidates must be able to meet the physical requirements outlined in the job description. Preferred: Experience in conducting routine system administration tasks and logging data in system admin logs Knowledge on a number of debugging protocols and processes Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.   Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .   #LI-SH1

We’re looking for a driven and personable Customer Service Representative to join our growing team of insurance professionals serving the Denver metro area. In this role, you'll do more than just support existing clients—you’ll actively contribute to the agency’s growth by identifying sales opportunities, cross-selling products, and asking for referrals. This is the perfect role for someone who enjoys building relationships and has a natural instinct for sales and service. Key Responsibilities Deliver exceptional customer service through phone, email, and in-person interactions Assist clients with policy questions, billing, coverage changes, and account updates Proactively identify customer needs and confidently recommend additional insurance products (cross-sell) Ask satisfied clients for referrals and help generate new business opportunities Process policy renewals and ensure all documentation is accurate and complete Collaborate with team members to resolve complex service or coverage issues Stay up-to-date on Farmers Insurance products, underwriting guidelines, and compliance policies What You’ll Gain Base pay plus bonus opportunities tied to sales and retention performance Marketing tools, CRM access, and lead generation support Ongoing training, coaching, and mentorship from experienced district and agency leadership Clear career path and growth opportunities within the Farmers Insurance network Interested? You can also contact our District Recruiting Manager, Brooke Boyer at Brooke@milehighdistrict.com Requirements Qualifications Willingness to obtain a Property & Casualty license (study materials provided by Farmers at no cost) 1–2 years of prior insurance industry experience preferred - but not required High school diploma or equivalent required Strong interpersonal and communication skills (handling 50-100) calls daily Organized, detail-oriented, and comfortable handling multiple priorities Familiar with basic Microsoft computer applications and data entry Bilingual (Spanish/English)  highly encouraged to apply Benefits Availability by Agency: 401K Flexible schedule On-the-job training Paid time off Professional development assistance

At Jiffy.com, we’re obsessed with delivering an effortless, fast, and delightful experience for our customers. Whether they’re small business owners, hobbyists, or crafters bringing their creative visions to life, we make sure every interaction is seamless. Our Customer Experience team plays a critical role in identifying pain points, solving issues, and continuously improving the customer journey. As a Customer Success Supervisor, you’ll go beyond just advocating for customers—you’ll be a problem solver, process optimizer, and data-driven decision-maker. This role is all about identifying friction points, analyzing root causes, and driving meaningful improvements across customer service operations and the broader customer journey. You’ll collaborate with cross-functional teams, dive deep into data, and implement process changes that make a measurable impact on customer satisfaction, efficiency, and retention. This hybrid role offers a mix of in-office collaboration and remote flexibility (3 days in office). Training is conducted in-office to set you up for success, build connections, and immerse you in the Jiffy culture. Key Responsibilities: Lead Customer Experience Improvements: Identify and implement process enhancements to streamline support interactions and reduce customer effort. Analyze & Solve Root Causes: Dive deep into customer feedback, operational data, and escalations to uncover systemic issues and propose scalable solutions. Optimize Processes & Workflows: Work cross-functionally with customer service, product, and operations teams to eliminate inefficiencies and improve response times. Monitor & Report Key Metrics: Track customer satisfaction (CSAT), Net Promoter Score (NPS), resolution time, and support trends, providing insights and action plans. Champion the Customer Voice: Ensure customer feedback is integrated into decision-making across teams, influencing product, service, and policy improvements. Drive Cross-Team Collaboration: Work with product managers, engineers, and operations leaders to enhance self-service options, automation, and overall CX efficiency. Standardize & Document Best Practices: Develop playbooks and processes that empower support teams to deliver consistent, high-quality service. Act as an Escalation Point: Handle high-impact or complex customer issues, working cross-functionally to resolve them and prevent future occurrences. Requirements Qualifications: Bachelor’s or Associate's degree in Business, Operations, Customer Experience, or a related field. A track record of driving measurable improvements in customer service efficiency, satisfaction, and retention. Experience leading CX transformation initiatives, implementing automation, and improving self-service options. A passion for fixing broken processes, enhancing customer journeys, and making things work better, faster, and smarter. Process & Operations Expert: 5+ years of experience in customer experience, operations, or process improvement, preferably in e-commerce or a high-growth company. Root Cause Analysis Pro: Strong ability to identify systemic issues, analyze data, and implement sustainable fixes rather than just treating symptoms. Customer-Obsessed: Passionate about enhancing the customer journey with a relentless focus on making experiences smoother, faster, and frustration-free. Data-Driven & Results-Oriented: Skilled at pulling insights from customer feedback, operational KPIs, and support trends to drive measurable improvements. Tech-Savvy & Automation-Focused: Comfortable working with CRM tools (Zendesk, Intercom), chatbots, AI-driven automation, and ticketing systems. Cross-Functional Collaborator: Ability to influence and align teams across customer service, product, and engineering to implement CX improvements. Strong Communicator & Leader: Proven ability to advocate for customer needs, present insights to leadership, and drive process change. Agile & Adaptable: Thrives in a fast-paced, constantly evolving environment where priorities shift based on business and customer needs.. Benefits Why Join Jiffy? Be part of a cutting-edge, automation-driven customer service team. Work on innovative projects that improve efficiency and eliminate manual processes. Make a real impact by shaping the future of customer experience. Hybrid work model with in-office training to set you up for success. Opportunities to grow within the company Generous compensation and employer paid benefits Annual wellness and professional development Stipend Perks of getting lots of clothing! At Jiffy.com, we believe that customer experience is everything—and we’re looking for a leader who is ready to make a difference. As our Customer Experience Lead, you’ll have the opportunity to optimize processes, implement meaningful change, and shape the future of customer interactions at Jiffy. If you love digging into data, solving problems at their core, and driving real impact, we’d love to hear from you.

Advance your career with a Small Business supporting a federal client working on-site in downtown Washington, D.C. This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes salary and competitive benefits. Our team of talented CSR professionals provide support to a 24/7 operational information call center that is open 355 days a year to facilitate travel and effectively process enrollment inquiries. Successful applicants will be energetic, patient, and tech savvy, able to navigate contact center systems and standard office software. We are seeking efficient, effective communicators who pride themselves on daily achievements. Candidates should be able to navigate challenging customer interactions with professionalism and empathy, effectively deescalating situations to reach positive resolutions while maintaining service standards. Responsibilities • Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. • Provide and respond to live contacts in order to give the appropriate response from provided responses and materials. • Assist in identifying multiple questions/concerns/inquiries in email and respond using Government-approved response template language. • Input correct information into the Customer Database, including use of correct grammar and spelling, accurate selection of all appropriate contact subject categories and a maximum of 5 resolutions, and addition of any notes or comments pertinent to the contact and/or contact record. • Provide and transfer any reportable communication to the appropriate department. • Answer customers questions; make referrals: help clarify policies and procedures. • Provide general travel assistance information. • Provide information for filing claims with DHS. • Other duties as assigned Requirements • This position requires US Citizenship. • Must be able to meet all security eligibility requirements • Bachelor of Arts or Science from accredited college or university required • 2 years of customer service experience required Additional Skills Ability to maneuver and use web-based applications; possess excellent verbal and vocal skills, exceptional writing skills and technical acumen. Applicants selected will be subject to a background investigation and need to meet security eligibility requirements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TechOp, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The wage range for this role, including health and welfare benefits, is approximately $47,500-$54,000.

Remote Customer Experience Representative – Start at $19/hr, No Degree Needed Are you enthusiastic about helping others and excel at solving problems? We are looking for dynamic individuals to join our team as Remote Customer Experience Representatives. This role offers the opportunity to make a significant impact in customer interactions from your own home. Responsibilities: Promptly respond to customer inquiries, providing solutions that are thoughtful and effective. Manage and resolve customer issues with a focus on creating positive outcomes. Communicate clearly and professionally, ensuring all interactions are handled with care. Maintain a positive and engaging demeanor, contributing to a supportive team environment. Qualifications: A strong dedication to customer service excellence. Excellent communication skills, capable of handling diverse customer needs. The ability to work independently, prioritize tasks, and manage time effectively. Comfort with technology and proficient in navigating various software applications. What We Offer: Remote work flexibility, allowing you to work from anywhere. Adjustable work hours to suit your lifestyle. Competitive compensation starting at $19 per hour, with opportunities for growth. Access to professional development opportunities in a supportive and dynamic company. Apply Today: Additional Information: No degree or previous professional experience required. You will need a quiet workspace and reliable internet. All candidates must undergo a background check. We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Customer Service Representative. This role is hybrid, based in our Denver office, and reports to the Customer Service Manager. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters! Job Purpose: IPEX is seeking a dynamic Customer Service professional to join their team.  The incumbent will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally. Key Responsibilities: The incumbent will work in a high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price. Working in a fast paced environment, the incumbent will multi-task while maintaining the highest quality of customer service. Respond to inquiries regarding price, delivery, or technical support Respond to inquiries regarding status of customer orders Resolve delays, service problems and disputes Enter, release and track customer orders via EDI, fax, and phone, using our in house ERP solution Verify customer account numbers, pricing, terms, delivery requirements etc. Track backorders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations Liaise with other departments from the service team to ensure proper service from all directions Provide technical support by referring to various IPEX publications Respond to all customer inquiries in a timely manner High drive for building strong customer relationships based on customer satisfaction Overall management of sales orders and customer inquiries Understanding of pricing relationships, and/or ability to organize price information A firm grasp of the IPEX computer system Relationship with internal colleagues and ability to resolve problems and disputes by consulting with the appropriate team members Positive attitude and team focused outlook High degree of organization and accuracy Telephone manner and skills Education & Experience: A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization Minimum 5 years of experience as a customer service representative Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output Working Conditions: Nearly always work indoors in corporate office environment with long periods of sitting May on occasion be exposed to loud sounds and distracting noise levels. Employee may experience progressive degrees of factors in the work process which may cause mental tension or anxiety (changing work priorities, deadlines, accuracy, quotas, conflicting demands. Employee is expected to communicate by telephone, e-mail, and in-person discussions. May have a high level of social contact. IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

Universal Energy Solutions is looking for a dynamic Customer Service and Sales Representative to join our team in Tinley Park, IL. In this dual-role position, you will be responsible for both providing exceptional customer service and driving sales of our sustainable energy solutions. As a Customer Service and Sales Representative, you will be the first point of contact for our customers, helping to resolve inquiries, manage solutions, and promote our wide array of energy products and services. Your ability to foster strong relationships and offer personalized service will be vital in enhancing customer satisfaction and loyalty while achieving your sales goals. Responsibilities Respond to customer inquiries in-person, addressing their needs and providing accurate information about our products and services in a business to business setting. Identify opportunities to upsell and cross-sell products to meet customer needs and achieve sales targets. Take ownership of customer issues, ensuring timely resolution and follow-up. Maintain up-to-date knowledge of our products, services, and industry trends to effectively communicate with our business to business customers. Collaborate with internal teams to ensure a seamless experience for B2B customers. Requirements High school diploma or equivalent; relevant experience in customer service and sales preferred. Strong communication and interpersonal skills, with the ability to build rapport with customers. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Willingness to learn and stay informed about sustainable energy solutions and industry changes. Residence in or near the Schaumburg, IL area. Benefits Paid training Rapid advancement opportunities Professional sales training curriculum

Our company, TLC Drain, Sewer and Water Clean up, has been in operation since 2011 but its roots go back many decades. We are currently seeking a CSR for our commercial division. TLC is a family owned and operated business which means we have a vested interest in our employees and our work culture. Our ideal candidate is a caring, self-motivated individual who is focused on helping our callers/customers get help in emergency situations and beyond. Responsibilities: As a Customer Service Representative at TLC, your primary responsibility will be to ensure our customers receive the care and attention they deserve. You will play a crucial role in booking service calls and providing exceptional support to our clients as well as upper management. What we are looking for in this role: Booking the call: Our customers are calling us for a reason and we want them to know they called the right company. Every call is a new opportunity to make a connection. Customer Engagement: Interact with customers over the phone with a friendly and helpful attitude. Listen to their needs and provide appropriate solutions and escalate issues when needed. Team Collaboration: Work closely with our service technicians and support staff to ensure a seamless customer experience. Seeking an individual who is self driven and willing to learn new things. Seeking someone who can adapt to an ever changing and challenging role. Experience dealing with commercial accounts. Participate in an on-call rotation, as we are a 24/7 emergency based business. This includes weeknights, weekends and holidays. We are looking for someone with the flexibility with weekday hours and Saturday availability. -Have fun! The representative we seek enjoys working with people, developing their expertise, resolving issues and being part of a growing team. Requirements Experience in commercial trades is highly valued. Service Titan experience is preferred but not required. At least 2 years of experience as a CSR is a requirement. Proficiency on the computer, along with excellent organizational and multitasking skills, is a must. Being good with people and having a strong team player mindset are essential attributes. Candidate must have flexibility to work Saturday's. Candidate must be available to be put into a nightly on-call rotation as well as on the weekends. Candidate must understand this in an IN PERSON position. Benefits $19-24/Hour based on experience and trades knowledge. ** FULL TIME benefits: Generous PTO and paid holidays. Excellent health care, vision and dental benefits. 401K set up and matching. **

We are seeking a Customer Service Representative to join our team in the Industrial and Automotive Aftermarket sector. This position offers the opportunity to support a globally recognized brand in power transmission belts through a licensing agreement. Our organization values individuals who are Energetic, Dynamic, Ambitious, and Focused, and we foster a culture built on entrepreneurship and teamwork. Schedule & Compensation Full-time: Monday to Friday, 8:00 AM to 6:00 PM Includes a 1-hour lunch break 40 hours per week paid at regular rate Overtime paid for hours worked beyond 40 hours per week Key Responsibilities Respond to inbound calls and assist customers with order placement, product inquiries, and general concerns Manage and respond to customer emails promptly and professionally Collaborate with sales representatives to ensure high levels of customer satisfaction Enter and process orders accurately using our ERP system Provide customers with information regarding pricing, product specifications, and availability Resolve customer complaints effectively and in a timely manner Maintain and update customer account records Requirements Prior experience in a customer service or call center role Strong verbal and written communication skills Excellent organizational abilities and keen attention to detail Comfortable working in a fast-paced environment with multiple priorities Proficient in Microsoft Excel  and Microsoft Office Suite Experience with ERP systems required ( NetSuite is a plus ) Ability to work well within a team and across departments Strong problem-solving skills and a customer-first attitude Benefits Comprehensive Company Benefits Package available – medical, dental, vision, 401(k), vacation, sick time.

Join a well-established insurance agency with over 20 years of success and stability! We’re a busy, high-performing team with locations in Clawson and Rochester , seeking a motivated and experienced insurance professional to join our growing team. Position Overview: This is a long-term opportunity for someone who is passionate about delivering exceptional customer service and building lasting client relationships. You will play a key role in servicing existing clients, reviewing policy renewals, and policy changes. Key Responsibilities: Deliver outstanding, professional customer service Review and process policy renewals Make policy changes and provide recommendations Maintain and grow strong client relationships Qualifications: Active MI Property & Casualty License Previous insurance experience Excellent customer service and communication skills Ability and confidence in recommending coverage options Proficient with computers and agency management systems Organized, dependable, and team-oriented Strong work ethic and attention to detail Requirements Must have an active MI Property and Casualty license Benefits Salary based on experience Competitive salary plus yearly bonus

Remote Customer Interaction Specialist – Start at $19/hr, Degree Not Required Are you an effective communicator who excels at problem-solving? Join our team as a Remote Customer Interaction Specialist and help deliver exceptional service experiences from the comfort of your own home. This role is ideal for those who thrive on helping others and ensuring every customer interaction is positive and productive. Responsibilities: Respond to customer inquiries with empathy and efficiency, ensuring all issues are resolved satisfactorily. Manage customer issues with a professional and proactive approach, aiming to exceed expectations. Maintain clear and effective communication, both verbally and in writing. Exhibit a consistently supportive and positive attitude, enhancing team morale and customer satisfaction. Qualifications: A strong dedication to customer service excellence. Excellent communication skills, capable of handling interactions with empathy and professionalism. The ability to work independently, prioritize effectively, and manage time efficiently. Tech-savvy, with a proficiency in navigating various software and digital tools. Benefits: Work from anywhere with our fully remote setup. Flexible scheduling that allows you to balance work and personal life. Competitive compensation starting at $19 per hour, with potential for advancement. Access to professional development opportunities in a supportive and growth-oriented environment. Join Us: Additional Information: No degree or prior professional experience required. Candidates must have a quiet, distraction-free workspace and reliable internet. All candidates will undergo a background check. Our company is committed to diversity and inclusion and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Care Champion – $19/hr Start, No Degree Necessary Do you have a flair for communication and a passion for helping others? We are seeking enthusiastic individuals to join our team as Remote Customer Care Champions. This is a perfect opportunity for those who excel in a supportive role and are committed to creating exceptional customer experiences from their home office. Key Responsibilities: Address and resolve customer inquiries with urgency and empathy. Ensure customer satisfaction by providing thoughtful and effective solutions. Maintain professional and clear communication across all interactions. Contribute to a team environment with a positive and proactive attitude. Ideal Candidate Profile: Passionate about delivering excellent customer service. Excellent verbal and written communication skills, with the ability to engage customers effectively. Independent and efficient, with strong time management skills. Comfortable with technology and proficient in various digital tools and platforms. What We Offer: Remote work setup, allowing you to work from anywhere. Flexible hours to fit around your personal commitments. A starting wage of $19 per hour with potential for growth. Career advancement opportunities within a supportive and collaborative team. Join Our Team: Additional Information: No previous experience or academic qualifications are required. Candidates need a quiet, distraction-free workspace and reliable internet. All candidates will undergo a background check. Our company is an equal opportunity employer, committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere. If you have experience in the following areas, you should Apply Today! Insurance verification Prior Authorization Billing experience - Medicare, Medicaid, or Managed Care Medical Office Healthcare background CPAP and Oxygen experience Customer Service Representative Duties: Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling. Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies. Work closely with doctors, nurses, and other referral sources to ensure excellent patient care. Complete intake, insurance verification and determine charges and coverage for service/product requested. Collect co-pays and input payment data. Collect compliant medical documentation for insurance invoices. Maintain work operations by following company policies and procedures. Requirements Position Qualifications: High School diploma or equivalent (Required) Excellent phone and customer service skills (Required) Strong Communication skills (Required) Two years of HME/DME experience and knowledge of medical terminology. (Preferred) Previous data entry experience (Preferred) Benefits Health Insurance Employee Recognition Program Family Friendly Atmosphere

Join Our Remote Support Team: Customer Service Rep – Starting at $19/hr, No Degree Needed Are you dedicated to helping people and adept at resolving concerns? We are actively seeking motivated individuals to join our remote customer service team. In this role, you'll ensure all clients receive timely and effective support, fostering a positive and memorable service experience. Your Responsibilities: Respond to customer inquiries and concerns with efficiency and empathy Solve problems effectively, ensuring customer satisfaction Communicate clearly and professionally, both verbally and in writing Maintain a positive and supportive attitude in all interactions We Need Someone With: A strong passion for and commitment to excellent customer service Excellent verbal and written communication abilities The skill to manage priorities and work independently Comfort with using technology and various software platforms What We Offer: The flexibility to work from anywhere in a remote setting Freedom to design a work schedule that fits your life Competitive salary starting at $19 per hour, with opportunities for advancement Professional growth opportunities in a supportive and dynamic environment Are You Ready to Get Started? Additional Information: This position does not require prior experience or a degree. You should have a quiet, dedicated workspace and a reliable internet connection. All candidates must pass a background check. Our company values diversity and is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Customer Service-Appointment Setter Brodhead Chevrolet 11am-8pm. Rotating Saturdays. Job Responsibilities: * Schedule Service Department Appointments * Call Customers on Current Open Recalls * Respond to Internet Inquiries and Schedule Sales Appointments * Complete follow up Customer Service Calls As a Customer Service Representative you become a cornerstone of our dealership group by providing our guests with excellent customer service in every interaction. A Customer Service Representative is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment! If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today! Customer Service Job Requirements: * Proficient in spreadsheets * Excellent communication skills * High levels or integrity & work ethic * Outgoing, organized & self motivated * Type 40 words per minute Customer Service Benefits: * Love where you work! * Salary plus monthly bonus pay * Health, Dental & Life Insurance * Short term Disability Insurance * 401K with company match * Vacations & Discounts ***ACCEPTING APPLICATIONS until 6/30/2025 L1

Nacuity Pharmaceuticals, Inc. is dedicated to pioneering innovative treatments that address oxidative stress, a significant factor in severe chronic conditions and blinding eye diseases. Our clinical-stage company focuses on developing advanced therapies targeting oxidative tissue damage, with programs aimed at retinitis pigmentosa, cataract, and cystinosis. We strive to expand the science and clinical potential of our revolutionary treatments, with the ultimate goal of alleviating the burden of diseases related to oxidative stress. We are currently seeking a dedicated Customer Service Representative to join our team, providing vital support to our customers and ensuring their inquiries and needs are met with exceptional care and professionalism. The ideal candidate will be able to work in a fast-paced environment and provide clear and concise information to our customers, contributing to the overall success and reputation of Nacuity Pharmaceuticals. Responsibilities Act as the primary point of contact for customer inquiries via phone, email, and chat. Provide accurate and timely information about our products, services, and clinical trials. Maintain detailed records of customer interactions and feedback. Investigate and resolve customer complaints efficiently and empathetically. Collaborate with other departments to enhance customer experience and address issues. Assist in the development of customer service procedures and policies to improve efficiency. Gather customer feedback for reporting purposes and to support product development. Stay updated on product knowledge and industry trends to effectively assist customers. Requirements High school diploma or equivalent; Bachelor’s degree is a plus. Proven experience in customer service or a related field, preferably in the pharmaceutical or healthcare sector. Strong communication skills, both verbal and written, with the ability to engage positively with customers. Demonstrated problem-solving abilities and a customer-focused mindset. Ability to manage multiple priorities and adapt to changing demands within a fast-paced environment. Proficiency in using customer service software and Microsoft Office Suite (Word, Excel, Outlook). Attention to detail and strong organizational skills. Ability to maintain a high level of professionalism and confidentiality when dealing with sensitive information. Strong interpersonal skills with a patient and empathetic attitude. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home

Job description Customer Service Representative - Bilingual is a plus Can I  hear  you smile? You talk to someone, and they immediately  feel comfortable. You have a  smile  that can be heard through a telephone. You listen intently and know  how to help . These are the habits of  a good friend . And the habits of the  person we want  interacting with our customers. Supreme Service Today  is the name of our company, and each of those words is important. Our customers are expecting  Supreme  Service...and they are expecting it right away. Each day, you'll be responsible for fielding  important calls  coming into our busy business. You'll need to figure out what they need and find a way to  help them in short order . You'll be  scheduling  appointments. You'll  organize  sales calls. You'll  dispatch  our technicians to the homeowner. Ever used a computer? Excellent...because  entering data and prioritizing services  is going to be essential (don't worry, it's a really cool computer program and  we'll teach you how to use it ). Don't be surprised if the person on the other end of the call is having a bad day. Your job... make it better . That's what we need from you. Here's what you'll get from us: Great pay kicking off at  $18 per hour plus commission Medical, dental, vision, and life insurance 401(k) plan Lots of  training  and  growth opportunities  (seriously...we want you to stick around) Paid  holidays A  Supreme  place to work and place to  make great friends Supreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. Each one equally important. Because of this, you can't miss a step. You're the front face of our company and the first impression for our customers. You'll need to pay close attention to detail and follow through. When you send in your application, I'd like you to place the words Smiling Voice in the subject line. Why? Because most people won't. Most people miss the little details. Those people won't be invited for an interview. But you will because you're brighter than the average. As long as you have: High school diploma , or equivalent Basic  knowledge of computers CSR skills ...we are very interested in meeting you. If you have  prior customer service experience  and a  background in HVAC , that's a plus...but not required. We just need you to be  on the ball , organized, play well with others, and  smile big  when our customers call. Ready to  start helping  folks with Supreme Service? You know what to do next. Looking forward to meeting you!

Remote Customer Assistance Agent – $19/hr Start, No Degree Required Are you a compassionate individual who loves helping others and solving problems? Join our team as a Remote Customer Assistance Agent, where you'll deliver exceptional support and service from your home office. This role is perfect for those who thrive in a supportive, virtual environment. Key Responsibilities: Respond to customer inquiries with patience and understanding Resolve issues efficiently to ensure customer satisfaction Maintain clear, professional communication in all interactions Project a positive and helpful demeanor to enhance customer experiences We Value: A strong commitment to customer service excellence Excellent verbal and written communication skills The ability to work independently and prioritize effectively Tech-savviness with the ability to navigate various software and tools Perks of Joining Our Team: Work remotely and enjoy the flexibility of a home-based setup Design your own schedule to align with your lifestyle Start with a competitive salary of $19 per hour, with room for growth Opportunities for personal and professional development in a dynamic team Take the Next Step: Additional Information: No prior experience or educational credentials are needed. Candidates must have a dedicated, quiet workspace and reliable internet access. All applicants are subject to a background check. We are committed to inclusivity and diversity, and we are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR