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Serenity Mental Health Centers logo

Customer Service Lead

Serenity Mental Health CentersChandler, AZ
Ready to Lead with Heart? Bring Your Customer Service Experience to Healthcare at Serenity. At Serenity Healthcare, we’re building high-impact teams and transforming mental wellness. You don’t need a medical background—just leadership, empathy, and a passion for people. You Know How to Serve. We’ll Teach You How to Heal. We’re not looking for clinical experience—we’re looking for influential, service-minded leaders who can connect, inspire, and guide. If you’re driven to help others and skilled at having meaningful conversations, we’ll provide the healthcare training to back it up. The Role: Customer Service Lead As a Customer Service Lead at Serenity, you’ll guide patients as they begin their healing journey, ensure they understand their treatment options, and help them take meaningful next steps. Along the way, you’ll support your clinic team, model excellent service, and foster a culture of trust and care. If you’re ready to bring your customer service leadership and influence to a mission that matters—this is your chance. What You’ll Do: Build strong, supportive relationships with patients starting treatment Educate and support them to take the next step on their mental health journey Address concerns as needed with patience and confidence, to keep people moving forward Positively support your clinic team by modeling excellent service and communication Learn and be willing to step into other clinic roles as needed What You Need: High School Diploma or GED A strong customer service background—ideally with 3+ years of full-time experience Leadership experience or a natural ability to guide and influence others Excellent communication and problem-solving skills Strong emotional intelligence and the ability to remain calm under pressure Experience in fast-paced, people-centered roles such as hospitality, call centers, dental/vision/orthopedic offices, caregiving, coaching, or professional tutoring is a strong plus Why You’ll Love Working at Serenity: Fulfillment – Make a real impact by helping patients take back their lives Career Growth – We promote from within and are expanding rapidly Competitive Pay Excellent Benefits – We cover 90% of medical, dental & vision 401(k) – Because your future deserves self-care too 10 PTO Days (15 after your first year) + 10 Paid Holidays for rest and renewal Who We Are: Serenity Healthcare uses FDA-cleared, cutting-edge technology to treat mental health conditions—offering hope when traditional treatments haven’t worked. Our patient-first approach delivers real results, and we’re changing lives every day. Serenity Healthcare is an equal opportunity employer. If you’re qualified, you’re welcome here. This position is contingent on successfully completing a background check and drug screening upon hire.

Posted 2 weeks ago

Disabled Veteran Solutions logo

Customer Service Representative

Disabled Veteran Solutionsred lion, PA
Remote Customer Service Representative - Technical Remote | Pennsylvania Residents OnlyFull-Time (36-40 hours/week)Pay: Competitive, based on qualifications About DVS Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business delivering high-quality Business Process Outsourcing services. We support complex, regulated programs where accuracy, professionalism, and consistency matter. We hire people looking for long-term roles with growth potential , not short-term or flexible side work. The Opportunity This Customer Service Representative role supports a high-volume technical tolling services program. You will assist customers via phone, email, chat, and case management systems while navigating multiple platforms in real time. This role is ideal for individuals who are dependable, detail-oriented, technically capable, and comfortable working in a structured, performance-driven call center environment . Advancement opportunities exist for employees who demonstrate reliability, accuracy, and strong performance. What You'll Be Responsible For You will manage inbound customer inquiries related to toll accounts, violations, payments, disputes, congestion pricing, and application status. The role also includes working suspended accounts, identifying account types, accurately documenting service requests, and partnering with internal teams to ensure full resolution. High standards for quality, attendance, and professionalism apply to every interaction. Training & Attendance Requirements (Critical to Success) Training begins April 8, 2026 and lasts approximately three weeks. Training hours are 8:30 AM-5:00 PM EST, Monday-Friday , with 100% mandatory attendance during training and nesting. No time off, late arrivals, or early departures are permitted during this period. Two assessments must be passed during and at the conclusion of training to remain employed. Webcam use is required during training and may be required for coaching or meetings after training. If you cannot fully commit to training requirements, this role will not be a fit. Schedule & Availability This position requires open availability within the following windows: Monday-Friday: 7:00 AM-7:30 PM EST Saturday-Sunday: 8:00 AM-2:30 PM EST Employees work 8-hour shifts, 5 days per week, on rotating schedules. Every other Saturday is required and counts as a scheduled workday. Schedules may change based on business needs, and extended hours may be required during peak call volume. Overtime is paid for hours worked over 40 in a workweek. Compensation & Benefits Training is paid. Benefits eligibility begins after successful completion of a 90-day probationary period. Equipment & Remote Work Requirements DVS provides all required equipment, including a computer, monitor, headset, webcam, and peripherals. Candidates must have reliable, high-speed hard-wired internet (Wi-Fi and satellite are not permitted) and a private, dedicated workspace. Technical proficiency will be evaluated through an assessment and a live Microsoft Teams session. Minimum Qualifications A high school diploma is required (Associate degree or higher preferred), along with at least six months of customer service experience. Call center experience is strongly preferred. Candidates must be fluent in English, comfortable navigating multiple systems, able to troubleshoot basic technical issues, and able to meet strict attendance and scheduling expectations. Background check and drug screening are required at no cost to the candidate. Ready to Apply? This is a full-time, long-term position with advancement opportunities for individuals who demonstrate consistency, accountability, and strong performance. If you meet the qualifications and are prepared to complete all steps of the hiring process, we encourage you to apply. Interviews begin: February 13, 2026 Hiring closes: March 6, 2026 Training begins: April 8, 2026 A pre-employment drug screening and criminal background check are required prior to employment.

Posted 30+ days ago

Disabled Veteran Solutions logo

Remote Customer Service Representative - Technical

Disabled Veteran SolutionsAlexandria, VA
Customer Service Representative - Technical Remote Full-Time (36-40 hours/week)Pay: Competitive, based on qualifications About DVS Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business delivering high-quality Business Process Outsourcing services. We support complex, regulated programs where accuracy, professionalism, and consistency matter. We hire people looking for long-term roles with growth potential , not short-term or flexible side work. The Opportunity This Customer Service Representative role supports a high-volume technical tolling services program. You will assist customers via phone, email, chat, and case management systems while navigating multiple platforms in real time. This role is ideal for individuals who are dependable, detail-oriented, technically capable, and comfortable working in a structured, performance-driven call center environment . Advancement opportunities exist for employees who demonstrate reliability, accuracy, and strong performance. What You'll Be Responsible For You will manage inbound customer inquiries related to toll accounts, violations, payments, disputes, congestion pricing, and application status. The role also includes working suspended accounts, identifying account types, accurately documenting service requests, and partnering with internal teams to ensure full resolution. High standards for quality, attendance, and professionalism apply to every interaction. Training & Attendance Requirements (Critical to Success) Training begins April 8, 2026 and lasts approximately three weeks. Training hours are 8:30 AM-5:00 PM EST, Monday-Friday , with 100% mandatory attendance during training and nesting. No time off, late arrivals, or early departures are permitted during this period. Two assessments must be passed during and at the conclusion of training to remain employed. Webcam use is required during training and may be required for coaching or meetings after training. If you cannot fully commit to training requirements, this role will not be a fit. Schedule & Availability This position requires open availability within the following windows: Monday-Friday: 7:00 AM-7:30 PM EST Saturday-Sunday: 8:00 AM-2:30 PM EST Employees work 8-hour shifts, 5 days per week, on rotating schedules. Every other Saturday is required and counts as a scheduled workday. Schedules may change based on business needs, and extended hours may be required during peak call volume. Overtime is paid for hours worked over 40 in a workweek. Compensation & Benefits Training is paid. Benefits eligibility begins after successful completion of a 90-day probationary period. Equipment & Remote Work Requirements DVS provides all required equipment, including a computer, monitor, headset, webcam, and peripherals. Candidates must have reliable, high-speed hard-wired internet (Wi-Fi and satellite are not permitted) and a private, dedicated workspace. Technical proficiency will be evaluated through an assessment and a live Microsoft Teams session. Minimum Qualifications A high school diploma is required (Associate degree or higher preferred), along with at least six months of customer service experience. Call center experience is strongly preferred. Candidates must be fluent in English, comfortable navigating multiple systems, able to troubleshoot basic technical issues, and able to meet strict attendance and scheduling expectations. Background check and drug screening are required at no cost to the candidate. Ready to Apply? This is a full-time, long-term position with advancement opportunities for individuals who demonstrate consistency, accountability, and strong performance. If you meet the qualifications and are prepared to complete all steps of the hiring process, we encourage you to apply. Interviews begin: February 13, 2026 Hiring closes: March 6, 2026 Training begins: April 8, 2026 A pre-employment drug screening and criminal background check are required prior to employment.

Posted 3 days ago

F logo

Insurance Receptionist/Customer Service

Fero & Sons InsuranceOcala, FL

$33,000 - $41,000 / year

We Want You! Fero & Sons Insurance in Ocala is growing our team! We have an opportunity for someone like you to be our new Full Time Customer Service Representative. You share our passion for helping others, and put that into practice by providing guidance and support so that they have the right coverage to meet their insurance needs. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Customer Service Representative, you bring your insurance industry experience in order to build rapport with clients. We encourage and support all of our employees to seek additional licensing and education because we know that we only succeed if youdo. If you have a friendly disposition and professional demeanor, apply to join our excellent team today! Salary Range: $33000.00 - $41000.00 per year Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Retirement Plan Responsibilities Use your savvy skills to create insurance quotes, shop renewals, and assist with policy changes. Each interaction is an opportunity for you to educate, advise, and cross sell clients. Utilize your exemplary attention to detail to issue insurance documentation, update client information, and assist with payments. Answer client questions, problem solve, and follow up with your quality rapport building talents. Requirements 4-40 or 220 Property & Casualty License required for this position. Insurance Customer Service or Sales experience and/or Independent Agency experience a plus! Strong computer and technical skills, including proficient typing skills. Detail oriented with the ability to prioritize and multitask. Excellent written and verbal communication skills.

Posted 30+ days ago

GSP Insurance Group logo

Receptionist / Customer Service Representative

GSP Insurance GroupBluffton, SC

$25,000 - $40,000 / year

This is more than a front desk role its your entry point into the insurance industry. As our Receptionist/Customer Service Representative, youll be the first friendly face or voice clients encounter while learning the business from the ground up. Its an entry-level position with a clear career path to grow into a Licensed Account Manager or Producer. If youre motivated, organized, and eager to build a career, this role is the perfect place to start. Salary Range: $25000.00 - $40000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Greet clients in person and by phone, creating a welcoming experience Answer calls, route inquiries, and take accurate messages Assist with client service tasks such as payments, ID cards, and policy documents Provide administrative support to account managers and producers Keep the office organized and running smoothly (filing, scheduling, mail, supplies) Learn agency systems and processes (training provided) Support the team at community events and agency initiatives Grow into more client-facing responsibilities as knowledge and licensing increase Requirements Positive, professional, and welcoming attitude Excellent communication skills (in-person and phone) Organized, detail-oriented, and dependable Quick learner with a willingness to grow into insurance roles Comfortable with computers (email, Microsoft Office; agency systems will be trained) Previous customer service or receptionist experience helpful, but not required Insurance license preferred but not required well help the right candidate get licensed

Posted 30+ days ago

L logo

Customer Service Representative

LytegenSunnyvale, CA

$60,000 - $120,000 / year

About the Role We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility. You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes. You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results. Key Responsibilities Conduct in-home or virtual consultations with qualified prospects Understand customer needs and present tailored solutions Lead conversations with confidence and structure Educate customers clearly on products, pricing, and process Handle objections with logic, professionalism, and control Close agreements and ensure all documentation is accurate Maintain strict pipeline discipline and CRM updates Coordinate with operations and support teams for execution Follow pricing, compliance, and process standards Protect company margin and brand integrity What We Expect Strong communication and persuasion skills High accountability and self-discipline Comfort with targets and performance pressure Ability to absorb training and execute quickly Professional conduct and presence Excellent time management Resilience to rejection and setbacks Process-driven mindset Requirements No prior solar or high-level sales experience required Strong willingness to learn and be coached Comfort speaking with customers and handling objections Confidence, competitiveness, and work ethic Reliable transportation and device access Benefits Performance-based compensation structure Uncapped earning potential High commission per closed deal Top performers earn significantly above industry average

Posted 30+ days ago

F logo

Customer Service Representative

FIRST COMMUNITY BANK (SC)Camden, SC
Position Summary Greets customers and assesses needs to determine sales/service focus or referral to appropriate department. Provides specific services to existing and potential customers such as account opening and/or maintenance, and purchases of CDs, HSAs and IRAs. Essential Duties and Responsibilities • Access customer needs for sales and/or services in a professional manner, determines best solution and clearly communicates that solution to the customer. Answer questions regarding bank products and services while recognizing sales and referral opportunities. • Stay apprised of existing bank products and services including implementation of new ones. • Open deposit accounts including checking and savings, certificates of deposit, safe deposit box leases, HSAs, IRAs, etc. • Perform specific service transactions for customers including but not limited to reordering checks, making account name and address changes, granting access to safe deposit boxes, etc. • Handle customer service issues by conducting research, assuming ownership of customer problems, and providing follow-up status to customers. • Greet customers to ensure smooth traffic flow within banking office in order to provide efficient service. • Build customer relationships by using bank developed techniques and processes to better serve customers and the banking office team. Be proactive in daily customer and prospective customer contact, either by phone or in person to identify financial needs and initiate and/or strengthen relationships. • Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals. • Follow bank policies and procedures, security guidelines, and comply with all federal, state, and local regulations. • Manage risk in every customer interaction and detect fraudulent transactions to prevent losses • May be required to perform other duties as assigned. Qualifications • High school diploma or equivalent required and a minimum of 3 years of related job experience, or equivalent combination of education and experience. • Customer service experience in retail sales environment required, banking experience preferred. • Effective oral and written communication skills. • Excellent customer service and interpersonal skills. • Demonstrate willingness and desire to work in a team environment. • Ability to prioritize and multi-task. • Adaptability to change, including cross-training for Teller and Teller Supervisor. • Ability to compute basic to moderately complex math calculations. • Basic problem-solving and analytical skills. • Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form. • Proficiency in using personal computers and office products (e.g., Word, Excel).

Posted 4 weeks ago

Horizon Services logo

Dispatcher/Customer Service Coordinator

Horizon ServicesMoorestown, NJ
Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Mt Laurel location. Shift: Off Tuesday and Sunday-6:30 am- 3:30 pm Monday, Wednesday, Thursday, Friday, and Saturday Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: • a minimum of two years office/customer service experience (dispatch experience is preferred) • A professional appearance • Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. • Able to plan and schedule work rather than just react. • Able to "think on your feet" to provide customers with needed information for their specific installation or repair. • Ability to work as part of a team. • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. Job Posted by ApplicantPro

Posted 1 week ago

Uline, Inc. logo

Customer Service Department Manager

Uline, Inc.Dallas, TX

$85,000 - $100,000 / year

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Posted 3 days ago

T logo

Insurance Customer Service Rep

Thomas McCaffrey Allstate AgencyHattiesburg, MS

$30,000 - $45,000 / year

The Thomas McCaffrey Agency was founded in Hattiesburg in 2005. From the beginning, our mission has been to bring glory to God by providing unrivaled service in the insurance industry. Since weathering Katrina and helping families rebuild, we have grown into one of the top-producing agencies in Mississippi, expanding to a second location in Laurel in 2021. We now serve clients across Mississippi, Alabama, and Louisiana, offering home, auto, life, and more. We are committed to daily training, weekly team meetings, monthly goal-setting, and continuous improvement. Employees consistently highlight our unmatched leadership support, positive atmosphere, flexibility, and goal-oriented culture as reasons they love working here. We are seeking an Insurance Customer Service Representative with experience who thrives in a supportive, growth-oriented environment. This role is ideal for someone who enjoys helping clients, solving problems, and being part of a positive, high-performing team. Base salary of $30,000-$45,000 based on experience with bonus and performance incentives Paid time off and paid holidays Monday through Friday schedule Career growth and advancement opportunities Hybrid flexibility (home optional for some positions) Office snacks and coffee If you want strong leadership support and a positive culture, apply today! Salary Range: $30000 - $45000 per year Benefits Annual Base Salary + Commission+ Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings off Weekends off Bonus Opportunities Warm Leads Provided Licensing Assistance Work-Life Balance Holidays Off Paid Holidays Professional Development Advancement Opportunities Mentorship Continuing Education Opportunities Ongoing Training Seminars Performance Bonuses Professional Work Environment Team Building Activities Equipment Provided Office Snacks and Coffee Personal Workspace Flexibility with Work Location (Home Optional) Responsibilities Process endorsements and policy changes Assist clients with filing and handling claims Manage client accounts and conduct policy reviews Resolve underwriting and inspection issues Maintain organized pipeline follow-up through company systems Stay current on product updates and industry rules Requirements Active insurance license Prior insurance experience Positive, customer-focused mindset Coachable and team-oriented Strong multitasking and attention to detail Self-driven with strong communication skills

Posted 2 days ago

West Mechanical Inc. logo

Customer Service Representative

West Mechanical Inc.Bellingham, WA

$21 - $25 / hour

Customer Service Representative West Mechanical has been serving the greater Bellingham and surrounding area for over 40 years. We are currently looking for an experienced Customer Service Representative to join our team. Position Summary: A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. Pay: $21-25/hr Depending On Experience Work Hours: Monday- Friday; 8:30am to 5 pm BENEFITS : Highly competitive wages Health, Dental and Vision insurance- 100% paid for the employee by the employer PTO- This is based on hours worked .25 multiplier per hour/52 hours Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day 401 k- After 1 year eligible up to 4% match Direct Deposit Required Qualifications: High school diploma or equivalent Aggressive self-starter Able to multi-task and answer a multi-line phone system Fast learner Advanced customer service skills Strong data entry skills Excellent verbal and written communication skills Strong interpersonal skills 1+ years of customer service experience Professional phone etiquette Strong attention to detail Well organized and ability to work independently Able to work flexible schedule that may include weekends Intermediate computer skills Problem solving skills

Posted 6 days ago

A logo

Customer Service Representative

A-1 Mechanical of Michigan LLC.Lansing, MI
Customer Service Representative Job Summary: A-1 Mechanical is currently looking for Customer Service Rep. This position offers the training necessary to establish you in a reputable trade, and create career growth potential. Our company was established in 1983, and we provide HVAC Repair, Replacement and Installation services. The services we provide range from new construction installations of single family, multifamily and commercial fields. To HVAC technical repairs, or retro installations for customers who've purchased a new furnace, or air conditioner. Job Function: You'll learn the entire process of a Customer Service Rep from taking calls, understanding various questions with the capability of answering them. Scheduling appointed calls to the service technicians and following the designed system of our service department. Deliver a 5 star experience every day to every customer and employee - always communicate positively with integrity, professionalism, and empathy. Be proactive, and problem solve customer situations with the technician. While also providing minor HVAC support to the customer. Respond, communicate, and solve customers concerns urgently and professionally. Understand the dispatch board and making sure the technicians are efficient with their calls. Coordinate customer and vendor calls to the A-1 Mechanical team. Reschedule conflicting calls when necessary. Review the after hour calls, get with the on call technician for necessary notes. Maximize technician efficiency and customer experience for routing and experience level. Ensure great customer service by communicating and notifying customer of arrivals, and delays. Coordinate and schedule part replacement jobs. Watch GPS for dispatching purposes and inform customers of technicians route to call location if necessary. Position Benefits: Health, Dental and Vision Insurance Holiday, and Paid Vacation Life Insurance Long and Short Term Disability Insurance 401k with match Required Qualifications: High School Diploma or equivalent Willingness to learn and work hard Preferred Qualifications: Technically inclined, understand all general Microsoft Office applications

Posted 30+ days ago

S logo

Licensed Insurance Customer Service

State Farm Agency - Sacramento, CASacramento, CA
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay plus commissions/bonus (based on experience) Paid time off (vacation and personal/sick days) Retirement plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 30+ days ago

Hertz logo

Part Time Customer Service And Sales Associate (36593)

HertzWest Hartford, CT

$16 - $16 / hour

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs. Wages: $16.35/hr. (plus incentives). For full-time opportunities Hertz also provides world class benefits, which include: Medical, Dental, and Vision Insurance. Life Insurance. Paid Time Off. 401(k) Retirement Plan. Employee Discounts. Responsibility of a Sales and Service Associate includes: Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. Convert phone shops to reservations and rentals. Creating a positive customer service experience by listening to and identifying customer needs. Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service. Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. Assist customers with various post rental inquiries that involve the rental and billing process. Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Qualified applicants will have the following: A valid driver's license with record in good standing. Ability to drive and operate vehicles. Fluency in English. 1-2 years of customer service and sales experience. Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

Posted 2 weeks ago

A logo

Customer Service And Retention Specialist Insurance Bilingual

Abelardo Ramirez AgencyMcAllen, TX

$40,000 - $125,000 / year

Join the largest Allstate Agency in the Rio Grande Valley! Now Hiring: Bilingual Insurance Service and Retention Specialist in the McAllen, Edinburg, Pharr, Brownsville Area. Are you ready to be part of something big? At Abelardo Ramirez-Meda Allstate Agencies, we are not just another insurance office; were one of the largest and highest-performing agencies in the RGV and were looking to keep growing. We're hiring Bilingual Insurance Customer Service and Retention specialist who are problem solvers, customer oriented and high achievers, ready to offer the best customer experience to our clients. LIVING OUTSIDE THE RIO GRANDE VALLEY AREA QUALIFIES YOU TO WORK REMOTE FOR OUR COMPANY Within our four locations (South McAllen, North McAllen, Brownsville, and Rio Grande City), we are an extremely competitive, fun, and fast-paced team. We believe in the power of caring. If you're passionate about making a positive impact on people's lives and possess strong communication skills in both English and Spanish, we welcome you to join our team! You will have the chance to work closely with our team and community, ensuring all our policyholders experience the highest level of support. Join us in making a difference in the vibrant communities of South Texas. We take pride in being a cornerstone of support and protection for our neighbors. Salary Range: $40000.00 - $125000.00 per year Benefits Annual Base Salary + Commission+ Bonus Opportunities Disability Insurance Mon-Fri Schedule Paid Time Off (PTO) Flexible Schedule Dental Insurance Health Insurance Vision Insurance Hands on Training Career Growth Opportunities Life Insurance Responsibilities As a Customer Service and Retention Representative, you'll be at the forefront of our mission to provide exceptional insurance solutions to our valued customers. Retention Strategies: Implement strategies to retain existing clients, maintaining loyalty and satisfaction. Sales Support: Assist the sales team by providing support in renewals, endorsements, and by enhancing client experiences. Client Assistance: Engage with clients to address their inquiries and concerns effectively, ensuring a high level of customer service. Policy Review: Conduct reviews of existing client accounts, identifying potential gaps or needs and suggesting modifications for optimal coverage. Bilingual Communication: Utilize bilingual skills to effectively communicate with diverse clients. Documentation: Ensure accurate documentation of client interactions and transactions in accordance with company procedures and regulatory requirements. Requirements To thrive in this role, we require fluency in both English and Spanish, enabling you to connect with a broader customer base. Previous experience in CUSTOMER SERVICE, SALES, or insurance industry preferred. Strong problem-solving abilities and a customer-first mindset. Proficiency in using computer systems and CRM software. Excellent interpersonal skills and the ability to build strong client relationships It's fundamental to show a positive personality, be coachable and self-driven. Lastly, you will need to acquire a Property & Casualty License if you you don't have one yet. Also a Life & Health License is required later down the road to offer Life Insurance Products.

Posted 30+ days ago

Manada Technologies logo

Customer Service Representative

Manada TechnologiesCelebration, FL

$18 - $18 / year

Manada Technology is looking for an on-site Customer Service Representative to join our team. We are looking for someone with a very positive attitude with a strong work ethic. This person should be a great listener, a strong communicator, and diligent in completing tasks. They should have exceptional organizational skills and excellent attention to detail. The ideal candidate should have the ability to drive customer and client satisfaction. Finally, our customer service representative should be comfortable, being an escalation point for our customers and someone who can address product and service issues. This Customer Service Representative will support our Regional Directors in managing escalations and workflows from Manada's partners and customers. This is an on-site position in Celebration & not a remote position 8 AM - 4:30 PM $18 Hourly Requirements Knowledge and experience in Microsoft Outlook, Word, and Excel Basic understanding of ordering, scheduling, route management, and dispatch services Excellent attendance record Strong time management skills Ability to operate standard office equipment (e.g., computers, printers, photocopiers, etc.) Great communication skills: ability to write, speak, listen, and understand spoken and written words to respond promptly to email, voicemail, and system messages and requests General knowledge of office management practices and procedures in general. Benefits 401k Paid Time Off Medical benefits Health Dental Vision Paid Training Opportunity to Grow and Develop your Career

Posted 30+ days ago

Serenity Mental Health Centers logo

Customer Service Representative

Serenity Mental Health CentersSandy Springs, GA
Help People Heal — No Medical Degree Needed Join Serenity Healthcare as a Customer Service Representative Looking for a job that actually makes a difference? At Serenity Healthcare, we’re on a mission to change lives through cutting-edge mental health care — and you can be part of that impact, even without a clinical background. We believe in compassion over credentials. If you’re a great communicator, a calm problem-solver, and someone who truly cares about others, we’ll give you all the training you need to succeed. What You’ll Do As a Customer Service Representative, you’ll be the first voice someone hears when they reach out for help. Many of our potential patients are struggling — they’re unsure, anxious, or nervous. That’s where you come in. You’ll support them with empathy, help them feel seen and heard, and guide them to take the first step in their healing journey. This isn’t just a call center job — it’s an opportunity to help people change their lives. Your Day-to-Day: Talk with potential patients and support them through their concerns Follow up with care and confidence to help them book their first appointment Schedule, adjust, and cancel appointments as needed Be the bridge between patients and providers Explain our services and answer questions clearly and kindly Problem-solve concerns and help patients feel supported Ensure accurate patient info, insurance verification, and documentation What We’re Looking For: High school diploma or GED One year of great customer service experience in a fast-paced environment (retail, food service, etc.) Excellent communication skills — both verbal and written Calm under pressure and a natural helper Tech-comfortable (MS Office knowledge is a plus!) Bilingual in Spanish? That’s a big bonus (+$1.00/hr with assessment) What You’ll Love: Starting pay of $16.50/hr with growth potential up to $19.50/hr in just 6 months 90% covered medical, dental, and vision — yes, really 401(k) to support your future 10 PTO days + 10 paid holidays (15 PTO days after your first year!) Flexible shift hours that work with your life Who We Are: Serenity Healthcare helps people feel better — especially those who haven’t found relief through traditional methods. Using innovative technology and a people-first approach, we bring new hope to those struggling with anxiety, depression, PTSD, and more. We’re not just changing healthcare. We’re changing lives — and it all starts with a single conversation. That’s where you come in. Ready to be the person who helps someone take their first step toward healing? Apply now and start your journey with Serenity. Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time.

Posted 2 weeks ago

Encore Promotions logo

At&T Customer Service Associate

Encore PromotionsNorcross, GA

$48,000 - $55,000 / year

Be the Heart of Our Service: Be an AT&T Customer Service Associate with Encore Promotions in Atlanta, where your voice and empathy help customers stay connected! Encore Promotions , a top direct sales and marketing firm in Atlanta, is on the lookout for empathetic, customer-first individuals to join our team as AT&T Customer Service Associates. In this role, you’ll be the voice of support—delivering exceptional service, building lasting relationships, and ensuring every customer interaction reflects the quality and care AT&T is known for. As an AT&T Customer Service Associate, you’ll serve as a key connection between customers and the AT&T brand, delivering personalized support that makes a real difference. With in-depth training, you’ll become well-versed in AT&T’s full suite of services, equipping you to resolve questions, troubleshoot issues, and guide customers with clarity and care. What You'll Be Doing as an AT&T Customer Service Associate Serve as the primary contact for AT&T customers, addressing questions and providing expert guidance on internet, TV, wireless, and home phone services Actively listen to customer concerns, identify issues, and deliver timely, empathetic solutions that build trust Walk customers through troubleshooting steps or escalate complex technical matters to the appropriate support teams Clearly explain billing, account details, service features, and promotions to ensure full understanding Process service upgrades, account changes, and customer requests with accuracy and efficiency Resolve complaints professionally using de-escalation techniques to ensure positive outcomes and customer satisfaction Maintain detailed records of all customer interactions and updates in the CRM system Stay sharp through ongoing training to remain up to date on AT&T’s evolving products, systems, and service standards What We're Looking For in an AT&T Customer Service Associate High school diploma or GED required; must be 18+ and legally authorized to work in the U.S. 0–2 years of experience in customer support, retail, hospitality, or similar people-facing roles Clear, professional communicator with a warm, empathetic tone Strong active listening and problem-solving skills to resolve customer concerns effectively Naturally builds rapport and trust with diverse personalities Patient, emotionally intelligent, and calm under pressure Comfortable with basic computer systems and quick to learn new tools like CRM software Detail-oriented and organized, with a knack for keeping customer info accurate and up to date Qualities That Set You Apart as an AT&T Customer Service Associate You live to solve problems, because chaos is just opportunity in disguise, and you’re disturbingly good at taming it You explain tech so clearly, it’s almost suspicious, like you’ve made a deal with the Wi-Fi gods You thrive in unpredictable situations, because let’s face it: calm is boring, and you secretly enjoy the storm You handle angry customers with the grace of a villain monologuing, cool, composed, and always in control You absorb feedback like a cursed mirror, reflecting, adapting, and somehow getting sharper every time Eager to elevate the customer experience and be part of something impactful? Apply today for the AT&T Customer Service Associate position on CareerBuilder!

Posted 30+ days ago

O logo

Collections And Customer Service Specialist

One Path Career PartnersPenfield, NY
We are hiring for a Data and Collections Specialist! In this full-time opportunity you will contact clients to resolve past due balances. To be considered for this position, please have a HS Diploma and a minimum of 3-years of customer service finance or payroll experience required. Strong Microsoft Excel and Microsoft Access experience. Position Details: Full time, contract M-F schedule days Data Entry Alleviates risk through resolving clients past due balances meet daily collections and call goals Initiates calls to clients based on risk to resolve outstanding receivables Maintains daily call requirements based on the forecast provided to ensure standards are met Maintains and updates all client information in all systems Maintain a high level of customer service and client retention

Posted 30+ days ago

Uline, Inc. logo

Customer Service Department Manager

Uline, Inc.Bedford, TX

$85,000 - $100,000 / year

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Posted 3 days ago

Serenity Mental Health Centers logo

Customer Service Lead

Serenity Mental Health CentersChandler, AZ

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Job Description

Ready to Lead with Heart? Bring Your Customer Service Experience to Healthcare at Serenity. At Serenity Healthcare, we’re building high-impact teams and transforming mental wellness. You don’t need a medical background—just leadership, empathy, and a passion for people. You Know How to Serve. We’ll Teach You How to Heal. We’re not looking for clinical experience—we’re looking for influential, service-minded leaders who can connect, inspire, and guide. If you’re driven to help others and skilled at having meaningful conversations, we’ll provide the healthcare training to back it up. The Role: Customer Service Lead As a Customer Service Lead at Serenity, you’ll guide patients as they begin their healing journey, ensure they understand their treatment options, and help them take meaningful next steps. Along the way, you’ll support your clinic team, model excellent service, and foster a culture of trust and care. If you’re ready to bring your customer service leadership and influence to a mission that matters—this is your chance. What You’ll Do: Build strong, supportive relationships with patients starting treatment Educate and support them to take the next step on their mental health journey Address concerns as needed with patience and confidence, to keep people moving forward Positively support your clinic team by modeling excellent service and communication Learn and be willing to step into other clinic roles as needed What You Need: High School Diploma or GED A strong customer service background—ideally with 3+ years of full-time experience Leadership experience or a natural ability to guide and influence others Excellent communication and problem-solving skills Strong emotional intelligence and the ability to remain calm under pressure Experience in fast-paced, people-centered roles such as hospitality, call centers, dental/vision/orthopedic offices, caregiving, coaching, or professional tutoring is a strong plus Why You’ll Love Working at Serenity: Fulfillment – Make a real impact by helping patients take back their lives Career Growth – We promote from within and are expanding rapidly Competitive Pay Excellent Benefits – We cover 90% of medical, dental & vision 401(k) – Because your future deserves self-care too 10 PTO Days (15 after your first year) + 10 Paid Holidays for rest and renewal Who We Are: Serenity Healthcare uses FDA-cleared, cutting-edge technology to treat mental health conditions—offering hope when traditional treatments haven’t worked. Our patient-first approach delivers real results, and we’re changing lives every day. Serenity Healthcare is an equal opportunity employer. If you’re qualified, you’re welcome here. This position is contingent on successfully completing a background check and drug screening upon hire.

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