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Customer Service - Service Advisor at Moritz Kia - Alliance in Fort Worth, Texas, plays a vital role in ensuring excellent customer satisfaction and retention. As a Service Advisor, you will be the first point of contact for customers seeking vehicle maintenance services. Responsibilities: - Greet customers and inquire about their service needs calmly and professionally. - Advise customers on recommended services and provide accurate estimates for the work required. - Coordinate service appointments and follow up with customers to ensure satisfaction. - Communicate effectively with the service team to ensure timely completion of work and high-quality service. - Handle customer inquiries and complaints with empathy and an aim to achieve resolution. Requirements: - Prior experience in customer service or related field preferred. - Excellent communication skills and a customer-oriented approach. - Ability to multitask and work efficiently in a fast-paced environment. - Strong problem-solving skills and a positive attitude towards customer interactions. Benefits: - Competitive compensation package. - Opportunities for professional growth and career advancement. - Employee discounts on vehicle services and products. - Health insurance and other benefits available. About the Company: Moritz Kia - Alliance is a renowned automotive dealrship Description of the role: As a Customer Service - Service Advisor at Moritz Kia - Alliance in Fort Worth, Texas, you will be responsible for providing exceptional customer service and assisting clients with their automotive service needs. Responsibilities: - Communicating with customers to understand their service requirements - Scheduling appointments and managing service requests - Providing accurate and timely information on services and products - Resolving customer complaints and issues in a professional manner Requirements: - Excellent communication skills - Ability to multitask and work in a fast-paced environment - Knowledge of automotive service and maintenance is a plus - Strong customer service orientation - Previous experience in a similar role is preferred Benefits: - Competitive compensation package - Training and development opportunities - Health, dental, and vision insurance options - Paid time off and 401(k) plan About the Company: Moritz Kia - Alliance is a reputable automotive dealership in Fort Worth, Texas, dedicated to providing high-quality vehicles and excellent customer service. Join our team and be a part of a dynamic and supportive work environment! dedicated to providing top-notch vehicle services and customer care. With a strong commitment to excellence and a team of skilled professionals, we strive to exceed customer expectations and build long-lasting relationships. Join us in delivering exceptional service and making a difference in the automotive industry. Do you have experience as a Service Advisor or Service Consultant? We are offering a $5,000 sign on bonus for top advisors. Service Advisor Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Service Advisor Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver’s license Willing to submit to pre-employment background check and drug screen Service Advisor Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Growth opportunities Saturday Lunches Family owned and operated Long term job security Apprenticeship Programs Paid uniforms About Us The Moritz Companies are an established group of family owned automobile dealerships. We have served the automotive needs of North Texas for more than 50 years by maintaining a long-established tradition of excellence and customer satisfaction. Moritz KIA promotes from within and provides and stable work environment for personal and professional growth. We seek reliable , multi-tasking, organized, personable, hard-working individuals who will share our passion for great service and have a drive to go above and beyond the minimum standard. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply Job Type Part-time, Temporary Description Why We're Rad (about us): Rad Power Bikes, America's largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone. Our company is a driving force behind the e-bike market expansion in North America. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. We are seeking a seasonal, Part Time Ebike Service Advisor for our Berkeley location. Our Service Advisor will be responsible for greeting customers and listening attentively to their needs and requests, monitoring and scheduling appointments, diagnosis and estimating repair costs, selling service packages, building out work orders, delegation of repairs, problem solving concerns and complaints, and follow up with customers to ensure an unrivaled customer experience. The salary for this role is $25.00/hour. Weekend availability is required as our schedule is subject to change. Requirements Why You're Rad (about you): 1-2 years working in a customer facing position, particularly in a service department Exemplary customer service skills Strong attention to detail and prioritization Ability to multitask and work well under pressure Relationship focused approach to customer service Passion for bikes and getting people back in the saddle Impeccable communication skills, especially under pressure Additional Requirements: Sales experience, articulate, highly congenial/people person Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite) Ability to ascend / descend ladders Ability to bend, stoop, crouch, kneel, walk, stand, and sit for extended periods of time, up to 8 hours / day Ability to lift, push/pull, leverage and carry 65+ pounds without assistance Proficient manual dexterity required while using a variety of hand tools and other equipment You get bonus points for: Proven passion for customer satisfaction in the retail bike industry Strong diagnostic knowledge of Rad Power Bikes mechanical and electrical systems Had you been with us last month, the top 5 things you would have impacted are: Maintained an elite and positive customer experience by ensuring customers are being greeted with energy, enthusiasm, and genuine care Gained superior product knowledge to effectively educate customers and advise appropriate level of parts and service Set, confirmed, and prepared appointments for customers with confidence and professionalism and prioritized service appointments based on customer needs Communicated frequently with supervisors, mechanics, and spare parts associates to ensure timely completion of work Efficiently determined recommended levels of service and replacement parts and drafted clear and concise work orders to ensure proper delivery for both the customers and mechanics Additional duties and overtime as required Working at Rad is built around our RADICAL values - we are: Results-Driven, we aim for success each day and lead the charge towards a sustainable future Accountable, we take ownership, bias to action, seek and provide feedback Diverse, inclusive of experiences, backgrounds and skills, we value every voice Innovators, we challenge ourselves and the status quo, we are original Customer driven, completely, we do the right thing for our riders Approachable, kind, we collaborate and are always willing to help Learner, we grow our skills, we are humble and seek to improve Does this sound like you? Please apply and join us! Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or peopleteam@radpowerbikes.com. Salary Description $25 / hour

We are looking for Customer Service Representatives to maintain excellent customer relations during the reception and delivery of vehicles being repaired as well as assist with various functions of our business throughout the day. As a Midas Customer Service Representative you will be a vital part of our operations of the shop with some duties to include: Deliver exceptional customer service while listening to and consulting with customers. Recording customer concerns, services requested, and verifying customer information. Promoting shop service specials and programs. Deliver and cash out repairs after completion. Keeping in tune with our company vision, purpose, and core values. Positively affect overall cleanliness and organization of the facility regarding the lobby, waiting and customer areas. Assist management with many other changing daily tasks. At Midas, we are dedicated to providing quality service to our customers' vehicles, As a representative of our business, you will be responsible for providing a positive experience to our customers in a fast paced and fun working environment. Midas of Watertown is locally owned and operated. We strive to provide a welcoming and fun working environment. Job qualifications: Excellent customer service disposition Good communication skills Organizational skills Motivated and teamwork minded Ability to work a flexible retail schedule including weekends, evenings Ability to perform in a fast paced environment. Basic computer knowledge with the and open to learning. Midas locations are independently owned and operated by franchisees. Your application will be directed to the Midas franchise location that you applied to and all hiring and employment decisions will be made the that locations' management team. Midas is an equal opportunity employer with a strict policy against any form of discrimination. Mid Compensation: $25,000.00 - $38,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms Training & development Company parties At Nothing Bundt Cakes , we refer to our Guest Service Representative as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. Joy Creators creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We’re keeping it casual. T-shirts and sneakers are where it’s at! Cake discounts. Yummm! You don’t have to be 18 to work here, so students can join us. This job is fun. It’s literally a piece of cake! This is a great place to make new friends! You’ll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant’s Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement. Benefits - Medical and Dental - Paid Time Off - Competitive Pay and Bonus Structure - Life Insurance - Professional Development - Holiday Pay - 401(k) available at most locations - Merit increase after 90 day probationary period, giving you pass your evaluation Responsibilities - Answer customer calls and establish follows-up with service appointments. - Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. - Provide customers with initial product information and direct them to the appropriate dealership resources. - Follow up with missed appointments - Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management. - Utilize BDC tracking system daily. Qualifications - At least one previous role based in customer service experience - Excellent teammate with collaborative attitude and eagerness to improve - Prompt and courteous demeanor - Positive and hardworking personality - Strong computer skills, including Word, Excel and Outlook (and preferably dual-screen experience) - Able to work any days/hours the BDC is open - Automotive knowledge a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits: Bonus based on performance Competitive salary Employee discounts Job Summary We are looking for two Service Advisor/Customer Service/Sales persons to join our team. The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus. We are open Monday through Saturday, Saturday hours are required. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation. You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want. We offer a base plus incentive pay program. Base pay competitive with the industry and is based on prior work experience. Significant incentive potential possible. Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus Responsibilities Work front of shop in a busy automotive environment. Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers. Follow up with potential customers. Ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure office is kept clean and professional in appearance. Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Hours are 7:30am-6pm you will report directly to the General manager Qualifications High school diploma or GED required bachelor’s degree preferred Valid state-issued driver’s license and clean driving record are required Successful completion of a pre-employment drug and background screening At least two years of experience as an automotive service writer or service advisor is preferred. A strong background in a related field considered Understanding of automotive technology, automotive service duties, and automotive repair services is required Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members. Compensation: $25.00 - $27.00 per hour As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Benefits: 401(k) Bonus based on performance Opportunity for advancement Paid time off Training & development At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive customer service writer, you will quote customers and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Work with the team while keeping in tune with our companies’ vision, purpose, core values, and employee creed Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Overall cleanliness and organization of the facility Other duties as assigned Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver’s license Compensation: $18.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Benefits: Bonus based on performance Competitive salary Employee discounts Job Summary We are looking for two Service Advisor/Customer Service/Sales persons to join our team. The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus. We are open Monday through Saturday, Saturday hours are required. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation. You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want. We offer a base plus incentive pay program. Base pay competitive with the industry and is based on prior work experience. Significant incentive potential possible. Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus Responsibilities Work front of shop in a busy automotive environment. Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers. Follow up with potential customers. Ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure office is kept clean and professional in appearance. Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Hours are 7:30am-6pm you will report directly to the General manager Qualifications High school diploma or GED required bachelor's degree preferred Valid state-issued driver's license and clean driving record are required Successful completion of a pre-employment drug and background screening At least two years of experience as an automotive service writer or service advisor is preferred. A strong background in a related field considered Understanding of automotive technology, automotive service duties, and automotive repair services is required Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members. Compensation: $25.00 - $27.00 per hour As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Description Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone's life. We have 8 medical offices located in communities throughout Western NY and we continue to expand and recruit top talent with our mission to ensure everyone has access to affordable, quality health care. Our diverse, highly skilled professionals are the reason for our success, from physicians to nurses to administrators and support personnel. If you're passionate about serving all with excellence, equity, inclusion, respect, and dignity, we think you'll fit right in! Diverse and bilingual candidates are encouraged to apply. We offer: Tuition Reimbursement and Student Loan Forgiveness (PSLF) Eligible! Flexible schedule that promotes a healthy work life balance! Competitive wages! Comprehensive benefit package (health/vision/dental) that starts the first of the month after your hire date! Retirement Plan 403(b) with a competitive company match Organizational support of continuing education and professional development! Company paid life Insurance! Generous PTO package that includes Vacation time, Sick time, Personal Days, Floating Holidays, and Company paid holidays! The Patient Service Representative provides customer service to all customers, both over the phone and at the check-in area, for all arriving and departing patients. This position is responsible for scheduling future appointments both in person and via the telephone, registering new patients in the EHR, checks registration forms for completeness and accuracy, and scans registration into patient EHR. Job Responsibilities: Accurately register new patients in the OOH electronic medical record (EMR) system, checking to see if the patient was previously registered and verify demographic and insurance information for accuracy. Promptly and courteously, greet arriving patients and guests. Promptly check patient in, including, but not limited to accurately updating insurance, yearly demographic information (registration form) and collecting any payments required from the patient. Promptly check patient out. Process payments received via mail, phone, or in-person. Schedules future appointments as needed, at both checkout window and over the phone. Refer patients to Patient Accounts Office if financial plans are necessary. Scans all completed patient paperwork into patient EMR in a timely manner. Maintain phone etiquette; answer phones, transfer calls, take accurate messages and assign appropriately, document prescription refills and assign to correct provider. Monitors appointment schedules Respond to Patient/Physician inquiries Reschedule patient appointments when providers call in sick or schedule time off. Direct patients that need assistance with their health insurance to the embedded Facilitated Insurance Enroller. Call appointment reminders for physicals and all new patient appointments and change appointment status to "confirm" when done. Call failed appointment reminder calls to attempt to confirm appointment. The ability to communicate effectively with patients and staff from all departments. Attend regular staff meetings, trainings, and other meetings as requested. Maintain a safe, clean and orderly work area at the front desk and waiting room. Schedule interpreters (internal or external) for patient appointments. Balance cash receipts at the end of shift and prepare appropriate reports. Make sure the building is unlocked in the morning, and locked at night with the alarm set by the last employee to leave the building. Adheres to all organizational policies and procedures. Any other reasonable requests from management. Requirements Skills/Qualifications: Communicates effectively with patients, and co-workers in other departments Participate in organizational efforts to provide the highest quality patient care Ability to work a flexible schedule. Some evenings and weekends may be required. Education/Experience: High School diploma or equivalent. 1-2 years of medical office experience/call center preferred 1-2 years of prior administrative or customer service experience Comprehensive Benefits: Health / Dental /Vision Insurance Retirement Plan Tuition Reimbursement Public Service Loan Forgiveness Generous Time Off

Customer Service- Financial Service Representative- Full-Tme Schedules- Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. Potential for REMOTE WORK OPPORTUNITY after initial in-office training and meeting performance expectations. A minimum of 12 weeks in office is required before being eligible to work from home. MUST have a dedicated distraction-free workspace and high-speed internet of 50 mbps or greater with a static IP address (Cellular Internet Providers do not qualify). If approved to work from home, LSI will provide ALL computer and phone equipment. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred Proficient typing, listening, computer, and reading skills Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details Excellent problem-solving skills with the ability to multi-task Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions Professional and upbeat attitude that thrives in a fast-paced environment Desire and ability to provide excellent customer service on every interaction Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: Paid Training Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions Relaxed dress environment Generous Paid Time Off - rest and relaxation! Year-round employee appreciation events and online recognition award program - you are awesome! Free Coffee at all LSI facility locations Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) Life and Disability Insurance Pet Insurance Paid Volunteer Time Off - give back to your community! Educational Assistance and Employee-Assistance-Program 401k match Growth opportunities- 90% of leadership positions are filled from within! Apply ONLINE at www.myLSIcareers.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

There are 3 schedules for this position - candidates need to have availability to work any of the three shifts below: 8am-6pm (or end of call queue) Monday-Friday, Saturday 9am-1pm, 1 day off during week Tuesday-Thursday 7:50am-4:50pm Monday-Friday 8:30am-5:30pm Monday-Friday Training is fully in-office 8am-5pm Monday-Friday. Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk ) Why Canvas? At Canvas, we're dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment. What's in it for you That's right. This is about you: Seriously good benefits: Beyond healthcare, dental, and life insurance, we make it so worth your while. Canvas employees get a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans (That includes cars and houses!). The starting pay range for this position is $19.50-$23.50 hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors. Canvas benefits include: Medical/Dental/Vision Insurance Paid Vacation Paid Sick Time Paid Holidays Paid Wellness Day Paid Volunteer Time Flexible Spending Account Health Savings Account World Class 401(k) Plan Tuition Reimbursement Rate Discounts on Qualifying Loans May be eligible for incentives or discretionary bonus based on results What you'll do Want to see what it's like to work in Canvas' Communication Center? Click here to check out our Day in the Life video, or visit https://vimeo.com/1011095559/d92d7d3fc2?share=copy You'll be working in our fast-paced communications center at our corporate headquarters in Lone Tree, CO, and here's what we expect of you: LEARN about our members and hear them and understand their situations. EDUCATE our members on the ways we can help them afford life. PROVIDE meaningful, careful, focused and ethical product solutions. PROCESS transactions like transfers and payments with courtesy and consummate professionalism. PERFORM advanced transactions like IRAs, CDs, open accounts, wire transfers, and calmly handle disputes. GROW with us by immersing in financial industry trends, products, services and technological advances. SHARE your knowledge on effective practices, competitive intelligence, and business opportunities. STAND shoulder-to-shoulder with our members and your teammates over our peaks and valleys. Who You Are Here's who you are…or who you think you are, or who you really want to be: You are AUTHENTIC and passionate about helping others. You ENJOY LEARNING and want a career…not just a paycheck. You UNDERSTAND FINANCIAL PRODUCTS and services, much like a Relationship Banker or Personal Banker. You're COMFORTABLE AND CONFIDENT recommending and processing financial products like loans. You've won SERVICE EXCELLENCE awards and earned high fives and fist bumps for your awesomeness. You hold an informal or formal LEADERSHIP position at your current workplace. You EMBRACE CHANGE and seek new ways to serve our members and the community. You WORK WELL WITH OTHERS, even when things don't go as planned. You are INNOVATIVE and thrive on challenges. You BELIEVE you can change the world for people and are making it happen! Multi-lingual capabilities to include Spanish highly preferred. We know you might not have every qualification we've listed. Passion and potential matter here. If you know you're right for the position, let us know. We're good at spotting talent. Current Canvas employees must be meeting performance expectations and consistently demonstrating HEART behaviors to be considered. Canvas conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions). #LI-Hybrid

Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Hours are: Monday - Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

COMPANY DESCRIPTION At the Glass Doctor of Tampa Bay, we want our teammate’s tenure here, whether 2 years or 20 years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote: “You can have everything in life that you want if you will just help enough other people get what they want.” Glass Doctor of Tampa Bay is a local family owned company that has been in the Tampa Bay area for over 25 years and we expect to be here for the next 25 years. Our team has thrived and grown in good economies and powered though the bad economies. During the past seven years we have experienced strong growth and the key to our growth has been fostering a unique and supportive company culture that is well-suited for the workforce veteran who is looking for a place to call home and advanced their career. It may sound a little bit cliché but at the Glass Doctor we passionately believe the key to our continuing success is to assemble a team of people that share a common set of values and then let them accomplish great things; not the least of which is to create a secure, supportive and well-compensated working environment. An environment in which we can all practice our trades and contribute to our own personal success while simultaneously lifting our teammates up; a rising tide lifts all boats. With the above in mind we have built our team on the following seven core values and principles: Do the Right Thing: Above all else, we will do what is right and honest without exception. Live the Golden Rule: Treat every person, employee or customer, the way you want to be treated. Everyone deserves to be treated with respect and dignity. Our Business is Making Happy Customers: Without them we have no business – Do what is fair. Fix the Customer: Our job is not only to fix our customer’s “panes” but to solve their problems. Remain Humble & Thankful Have Fun in the Process: Work takes up one third of our lives – it should be an enjoyable place to be. Do your part. Falling Short: If/When we fall short of our company values - we will acknowledge our error - correct it - and refocus on being true to our values list above. Also, to learn more about us, please check us out on the following links: Website: www.glassdoctor.com/tampa Glass Doctor of Tampa Bay on Google: https://search.google.com/local/writereview?placeid=ChIJ8223y3TBwogR1zk5RV6_v1s Facebook: https://www.facebook.com/GlassDrTampaBay/ BBB (Better Business Bureau): https://www.bbb.org/us/fl/tampa/profile/window-glass/glass-doctor-of-tampa-0653-22457 Glass Doctor is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email or phone call with scheduling instructions. Thank You, The Hiring Manager SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders. We are actively interviewing for this position - Apply today and our hiring manager will follow-up! JOB DESCRIPTION In this customer-facing role the Customer Service Representative (CSR) will provide exceptional customer service in person, on the phone, and via the internet. In addition, he or she performs in a sales capacity by promoting Glass Doctor's full portfolio of products and services. The CSR must work to maximize revenues while ethically balancing the needs of the customer with solution options. Manage office paperwork flow and schedule and network well with the other teammates in a fast moving office environment. Our ideal candidate has a desire to be part of a close-knit hard-working office family. They should posses outstanding communication skills, true multi-tasking experience and a willingness to learn all aspects of our Glass Service Business. Our most successful teammates in this position have a high school diploma, GED, or equivalent. And they often have some higher or continuing education coursework. The best fit will have a minimum of one year customer service experience, excellent computer skills, strong phone skills, and solid math skills. If hired the candidate will spend the first 3-6 months mastering the unique glass industry terminology and our full range of product offerings which can vary depending on the location of the jobsite in our large service territory. After the candidate has mastered these skills there are plenty of opportunities to expand the administrative and/or management responsibilities which will come with increased compensation as well. RESPONSIBILITIES Receives incoming calls in a professional and courteous manner, determines purpose of the call, and collects/verifies contact information Provides price, schedule, and quality quotes for automotive jobs and sets appointments for flat projects in order to promptly close the sale Promptly responds to email requests in order to secure the opportunity Receives and owns customer complaints and enters all information into the work order/invoice HIDDEN notes in order to accurately/formally record ALL relevant information Obtains, documents, and verifies all insurance information Assists dispatcher or other office employees as needed Assist in making office schedules Performs other duties as assigned QUALIFICATIONS Must be at least 21 years old One to three years of experience in a customer facing role Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Excellent interpersonal and communication skills (written and verbal) Outstanding phone skills Strong computer and internet skills BENEFITS Health Insurance Dental Insurance Paid Holiday and Vacation Days Paid Sick and Personal Days Vision Insurance Life Insurance Long-term Disability Insurance Short-term Disability Insurance Employee Assistance Program Compensation: First Year - Annual Pay Will Be Between $42,000 - $52,500 Plus Benefits Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor® franchised system. Each Glass Doctor® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Benefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms The Customer Service Associate serves as the first point of contact for customers at Midas Daly City. This role is responsible for providing exceptional customer service, coordinating repair schedules, and ensuring a seamless and positive experience for every customer. The ideal candidate is friendly, organized and has a passion for helping others. Key Responsibilities: Customer Interaction: Greet customers warmly as they arrive, assist with inquiries and ensure a positive experience from start to finish. Appointment Scheduling : Manage incoming calls and coordinate with the service team to ensure timely service. Estimate Preparation: Provide customers with accurate service estimates, explain necessary repairs, and help any questions they may have Administrative Duties : Assist with general administrative tasks such as inventory, data entry and maintaining a clean and organized workspace. Qualifications: Proficiency with computers and technology Strong communication and interpersonal skills Previous customer service experience Ability to handle multiple tasks in a fast paced environment Basic knowledge of automotive services is preferred but not required; training will be provided. Compensation: $22.00 - $25.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction. Primary Responsibilities: Quote machine repairs. Act as the initial contact for customers and communicate with them regarding their repairs. Manage jobs by opening, closing, tracking, and scheduling as needed. Monitor the cost of the job versus the invoice amount. Preorder parts and communicate tooling needs to Team Leaders. Meet and maintain company metrics in service performance. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well. Education/Experience: Specific industry experience desired or equivalent college degree. Required Qualifications/Skills: Excellent communication and customer service skills. Diverse and detailed knowledge of Caterpillar products as related to service and repairs. Generally this may encompass 3-5 years experience with troubleshooting and repairs. PC skills At least two (2) years assisting customers with accounts in person and over the phone Experience prioritizing work flows that have fluid demands Extremely organized Preferred Qualifications/Skills: Microsoft office Basic Computer skills Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Benefits: Employee discounts The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant’s Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $12.00 - $14.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction. Primary Responsibilities: Quote machine repairs. Act as the initial contact for customers and communicate with them regarding their repairs. Manage jobs by opening, closing, tracking, and scheduling as needed. Monitor the cost of the job versus the invoice amount. Preorder parts and communicate tooling needs to Team Leaders. Meet and maintain company metrics in service performance. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well. Education/Experience: Specific industry experience desired or equivalent college degree. Required Qualifications/Skills: Excellent communication and customer service skills. Diverse and detailed knowledge of Caterpillar products as related to service and repairs. Generally this may encompass 3-5 years experience with troubleshooting and repairs. PC skills At least two (2) years assisting customers with accounts in person and over the phone Experience prioritizing work flows that have fluid demands Extremely organized Preferred Qualifications/Skills: Microsoft office Basic Computer skills Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities