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Meineke logo
MeinekeWest Allis, Wisconsin

$25 - $27 / hour

Replies within 24 hours Benefits: Bonus based on performance Competitive salary Employee discounts Job Summary We are looking for two Service Advisor/Customer Service/Sales persons to join our team. One will be full time 40-45 hours/week, the other part time 25-30 hours/week. The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus. We are open Monday through Saturday, Saturday hours are required. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation. You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want.We offer a base plus incentive pay program. Base pay competitive with the industry and is based on prior work experience. Significant incentive potential possible.Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus Responsibilities Work front of shop in a busy automotive environment. Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers. Follow up with potential customers. Ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure office is kept clean and professional in appearance. Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Hours are 7:30am-6pm you will report directly to the General manager Qualifications High school diploma or GED required bachelor’s degree preferred Valid state-issued driver’s license and clean driving record are required Successful completion of a pre-employment drug and background screening At least two years of experience as an automotive service writer or service advisor is preferred. A strong background in a related field considered Understanding of automotive technology, automotive service duties, and automotive repair services is required Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members. Compensation: $25.00 - $27.00 per hour As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Posted 6 days ago

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Mazda Infiniti RosevilleRoseville, California
Full Job Description At Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2001. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then this might be the place for you. We are seeking a friendly, detail-oriented Service Cashier / Customer Service Representative to join our dealership team. This role is a key point of contact for our service customers and plays an important part in delivering an excellent customer experience. The ideal candidate is organized, dependable, and comfortable working in a fast-paced, customer-focused environment. Key Responsibilities Greet service customers in a professional and courteous manner Schedule and manage service appointments accurately and efficiently Process customer payments, including cash, credit, and check transactions Balance, record, and reconcile daily cash and payment transactions Assist customers with loaner vehicle check-out and return procedures Maintain accurate records related to loaner vehicles and customer documentation Answer incoming phone calls and direct inquiries as needed Make outbound phone calls at the Service Manager’s request to support service retention, follow up with inactive or lost customers, and assist with appointment scheduling Communicate effectively with service advisors and other dealership staff Ensure compliance with dealership policies and procedures Qualifications Previous cashier, customer service, or dealership experience preferred Strong customer service and communication skills Basic math and cash-handling accuracy required Comfortable using computer systems and scheduling software Ability to multitask and remain organized in a busy environment Reliable, punctual, and detail-oriented Valid driver’s license may be required Benefits Medical, Dental and Vision insurance Available Supplemental Insurance 401K with Employer Contribution Paid Vacation Paid Sick Pay Six Paid Holidays for many job categories Tenure Recognition Clean Safe Work Environment Helpful Supporting Staff Thorough Training https://www.foranyauto.com/notice-at-collection/ We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 3 days ago

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Closet Factory of WestchesterBethel, Connecticut

$18 - $22 / hour

Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 30+ days ago

Quality Technology Services logo
Quality Technology ServicesSuwanee, Georgia
Who We Are: It's exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People . People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. Who You Are : You have a strong commitment to meeting customer needs and improving their experience. You will bring your expertise in navigating technical challenges and bring a natural curiosity to continue learning and innovating. The Impact You Will Have: As an Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR ) you will be primarily responsible for managing the phone queue, projecting a professional company image through phone interaction, monitoring the alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. You will resolve unique network and system-related challenges which will promote growth your skill sets. Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities. The Operations Support Center is a 24/7/365 organization, which means the position requires shift work. The OSC staffs for business needs; therefore, your shift could change. This team is currently hiring for multiple shifts: First Shift: 8 AM - 5 PM, days vary Second Shift: 4 PM - 1 AM, days vary Third Shift: Midnight - 9 AM, days vary What You Will Do: Provide tier 1 technical support to troubleshoot customer/employee issues. Answer phones and respond to customer/employee requests. Respond to internal Helpdesk support tickets. Respond to alarms and take appropriate action to correct the problem or escalate based upon Operations Service Center policy. Provide resolution or escalation for incidents as required by QTS Service Level Agreements. Conduct basic troubleshooting and provide detailed notes when escalation is required. Thorough understanding of QTS products and services; strong familiarity with respective service catalogs. Identify opportunities for value-added process improvement. Accountable for the status of created tickets, follow-through, resolution, and closure. Create tickets in the Incident Management System (IMS) application for all incoming requests and escalate issues according to priority and type. Follow up with customer inquiries not immediately resolved. Consistently escalate issues to the appropriate party. Consistent accurate judgment on ticket priority. Consistent thorough understanding of requests and attention to detail (reassignment counts). Accountable for the status of created tickets, follow-through, resolution, and closure. Follow up with non-operations departments to close out aging tickets. Ensure that the 15/30 process is utilized for critical/high tickets with OSC engineers. What You Will Need to be Successful: One or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support). Two or more years preferred. One or more of the following certifications: CompTIA A+, CompTIA Network, CompTIA Security+ Certification, Microsoft 365 Certified: Fundamentals Certification, Microsoft Office Specialist Certification. Associate’s degree in computer science, cyber security, management information systems, or other related field or equivalent professional experience. Experienced with or willing to learn the required software applications, ServiceNow, etc. Competent in Microsoft Office Suite. Knowledge of a broad array of systems and software troubleshooting is preferred. Foundational knowledge of the OSI model, routing and switching technologies, Domain Name Services (DNS), firewall technologies and active directory. US Citizenship for this position is required by law due to federal customer contracts. The Skills to Get You There: Ability to make reliable decisions during high-pressure situations. Excellent verbal, written and listening skills along with the ability to take accurate notes. Strong customer care and customer satisfaction capabilities. Able to maintain a sense of urgency. Strong analytical and critical thinking skills. Ability to work independently as well being a strong team player. Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor. Ability to work with frequent interruptions and refocus quickly. The Perks (and these are just a few!): QRest Sabbatical. Employee Stock Purchase. QTS scholarship for dependents. Eagle Club award trip eligibility. Paid volunteer days. Tuition assistance, parental leave and military leave assistance. Total Rewards This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is Bonus eligible. What You Will Need to be Successful: One or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support). Two or more years preferred. One or more of the following certifications: CompTIA A+, CompTIA Network, CompTIA Security+ Certification, Microsoft 365 Certified: Fundamentals Certification, Microsoft Office Specialist Certification. Associate’s degree in computer science, cyber security, management information systems, or other related field or equivalent professional experience. Experienced with or willing to learn the required software applications, ServiceNow, etc. Competent in Microsoft Office Suite. Knowledge of a broad array of systems and software troubleshooting is preferred. Foundational knowledge of the OSI model, routing and switching technologies, Domain Name Services (DNS), firewall technologies and active directory. US Citizenship for this position is required by law due to federal customer contracts. The Skills to Get You There: Ability to make reliable decisions during high-pressure situations. Excellent verbal, written and listening skills along with the ability to take accurate notes. Strong customer care and customer satisfaction capabilities. Able to maintain a sense of urgency. Strong analytical and critical thinking skills. Ability to work independently as well being a strong team player. Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor. Ability to work with frequent interruptions and refocus quickly. The Perks (and these are just a few!): QRest Sabbatical. Employee Stock Purchase. QTS scholarship for dependents. Eagle Club award trip eligibility. Paid volunteer days. Tuition assistance, parental leave and military leave assistance. Total Rewards This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is Bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

Posted 3 weeks ago

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Midas DUBLIN 1865Daly City, California

$22 - $25 / hour

Benefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms The Customer Service Associate serves as the first point of contact for customers at Midas Daly City. This role is responsible for providing exceptional customer service, coordinating repair schedules, and ensuring a seamless and positive experience for every customer. The ideal candidate is friendly, organized and has a passion for helping others. Key Responsibilities: Customer Interaction: Greet customers warmly as they arrive, assist with inquiries and ensure a positive experience from start to finish. Appointment Scheduling : Manage incoming calls and coordinate with the service team to ensure timely service. Estimate Preparation: Provide customers with accurate service estimates, explain necessary repairs, and help any questions they may have Administrative Duties : Assist with general administrative tasks such as inventory, data entry and maintaining a clean and organized workspace. Qualifications: Proficiency with computers and technology Strong communication and interpersonal skills Previous customer service experience Ability to handle multiple tasks in a fast paced environment Basic knowledge of automotive services is preferred but not required; training will be provided. Compensation: $22.00 - $25.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Posted 2 weeks ago

C logo
ColumbiaColumbia, South Carolina
SUMMARY CLASSIC FORD / LINCOLN - COLUMBIA is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients. What You Do: Responsible for greeting all customers in a polite and friendly manner Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels Solicit positive social media responses and reviews Responsible for accepting payment for completed service work and balancing receipts at the end of shift Responsible for restocking refreshments, food, and lobby materials in the customer lounge Responsible for keeping the lounge area neat and inviting during business hours Successful attributes and skills: Excellent communication skills and ability to be a team player Ability to minimize and redirect customers frustrations Trainable Outgoing and friendly personality with great customer handling skills Professional appearance Strong organizational skills Compensation and benefits: Base pay is hourly and determined by your skills, experience and performance Medical, Dental and Vision Plans Vacation Time 401k Plan Paid training Vehicle purchase discounts

Posted today

Encore Vet Group logo
Encore Vet GroupHoboken, NJ
Customer service enthusiasts- we are looking for you! Hoboken Vets Animal Clinic is ready to hire a full-time Customer Service Representative to help support our fast-growing needs! We are looking for caring, self-motivated individuals who enjoys interacting with clients/co-workers. What you will do: Our CSRs make a difference in the lives of our clients and patients. You play the starring role in every client experience, from checking patients in and out of their appointments, managing phones, and scheduling appointment while at the same time providing excellent customer service. What we are offering! - Remarkable Culture – Hoboken Vets is a hospital where you come to stay and build your career. We have supportive management and staff that works well as a team. We are all about supporting each other and encouraging your career development! - Work-life Rewards - We offer a competitive wage, generous paid-time-off, medical, dental, vision, employer funded HSA, paid family leave, 401k with company match, CE allowance, pet care benefits, using the latest equipment and technology, the hospital is always stocked with fresh groceries and snacks. - Work-life Balance – Flexible work schedules for a true work-life balance. - Perfect Location- Hoboken offers a dense urban feel with Manhattan skyline views. It offers easy access to a plethora of restaurants, shops, and parks. Also, a quick train ride into NYC. -Career Advancement Opportunities - We pride ourselves on growing from within! We strive to be the Employer of Choice! What we are looking for! • Veterinary or medical office experience is preferred but can train the right candidate! • Ability to use positive language & excellent communication skills • Time Management • Willingness to learn and grow • A passion for both pets and people! But first check us out! Our website: https://hobokenvets.com/ Our FB Page: https://www.facebook.com/thehobokenvets/?ref=page_internal If you would like to work for a hospital that gives you the platform to do amazing things, we would love to learn more about you! Encore Vet Group is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status as protected by law. Employment decisions are made based upon merit, qualifications, and business needs.

Posted 30+ days ago

Encore Vet Group logo
Encore Vet GroupNew York, NY

$21 - $24 / hour

West Chelsea Veterinary in New York, NY is looking for a full-time Customer Service Representative to join our team. What are we looking for? Our Customer Service Representatives (CSR) make a difference in the lives of our clients and patients. You play the starring role in every client experience, from checking patients in and out of their appointments, managing phones, and scheduling appointments while at the same time providing excellent customer service. The CSR's primary duty is interacting with clients and coordinating communication between doctors and clients. Individuals should have some experience or understanding of basic technical skills and customer service skills. Experience in the field is ideal, but not required. We are happy to train the right individual, attitude and cultural fit are our #1 priority. Compensation: This position offers between $21 and $ 24 per hour. The start rate of pay is commensurate with experience and education. We know there are a lot of animal hospitals out there, so why choose us? A place to grow: Our commitment to training and Medical Advancement means you’ll have the opportunity to grow your skills and knowledge as well as providing a path for advancing your career. A team to support you: At each shift, you’ll find colleagues ready to work together — we’ll be here when you need an extra hand, a moment to laugh, or a shoulder to cry on. A focus on your work-life balance: We’re committed to offering a benefits package that supports your life and well-being and thanks you for the care you give our patients every day. Perfect location: West Chelsea is in the heart of Chelsea Manhattan where you are close to art galleries, High Line Park, plenty of shops, and Chelsea Market which offers excellent eateries. Our benefits Competitive salary and bonus potential Medical, Dental, Vision & Life Insurance, along with a company contribution to an HSA account Paid parental, family, and medical leave Flexible scheduling 401k with company match Paid time off, including a bank of PTO and floating holiday time What will you do? Deliver exceptional customer service at all times. Take initiative to maintain a clean working environment. Competently perform the core duties and responsibilities of a CSR and understand how these responsibilities impact the rest of the hospital. Mediate client concerns with compassion and empathy. Manage financial transactions including invoicing, cash handling, and end of day reporting. Must be comfortable discussing payment options and policies with clients. Correspond with clients through multiple approaches, such as telephone, email, text, and app as appropriate and applicable. Perform other duties as needed and which make a positive impact on the practice and company. May perform additional administrative duties, such as accounts receivable, maintaining the patient reminder system, managing the hospital’s social media accounts, and/or other tasks as assigned. What do you have? A high school diploma or equivalent is required. Proficient computer and software skills required, including Word, Outlook, and other office management systems and software. Experience with PetDesk is a plus! Previous customer service experience required, preferably in a veterinary environment. Shows a commitment to professional development and continual improvement. Possesses strong listening and communication skills. Has confidence in decision making and problem solving. Capable in conflict resolution and diffusing situations. West Chelsea Veterinary + Encore Vet Group: Your work family Every day, when we go to work, we strive to do two things: help animals in need and have fun doing it! We invest in our practice teams through professional development, competitive benefits, and a supportive community that allow you to thrive in both your job and personal life. When you become a part of Encore, you not only enjoy the resources we offer; you benefit from the collective knowledge of our partner hospitals who are all committed to improving the veterinary profession — and helping you succeed. West Chelsea Veterinary was founded in 1997. We have provided the highest standard of care to pets and the people who love them for more than two decades, proudly delivering veterinary services with courtesy and respect to animals across the New York City tri-state area. We have an exceptional team of veterinarian staff who are dedicated to pet’s health and well-being, and we take great pride in our reputation for practicing cutting-edge veterinary medicine and delivering personalized care including wellness and prevention, surgery, dentistry, acupuncture, pain management, and much more.

Posted 30+ days ago

Retail Reinvented logo
Retail ReinventedLos Angeles, CA
Retail Reinvented is seeking an enthusiastic individual to join our customer service experience team! You will provide customer service and support via phone, e-mail, and Live Chat to retail customers using ZenDesk customer service platform. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels. Candidates with experience in consumer electronic, especially the computer industry are preferred. Ongoing training and knowledge-building exercises will prepare you to help customers and vendors complete orders for our growing ecommerce business. Responsibilities Providing phone, chat, and e-mail support to retail customers. Providing product and service information and resolving product and service problems of retail customers. Basic math skills to support customer orders and sales adjustments Logging customer calls and annotating customer chat interactions Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism Resolving customer complaints, managing database records, drafting status reports on customer service issues Data entry and research as required to troubleshoot customer problems Basic Qualifications High School Diploma or GED. At least one year of customer service experience. Independent and a self-starter; can monitor responsibilities, research new concepts as needed, and proactively determine and begin next steps. Communicates clearly through written and spoken word. Experience managing orders, returns, exchanges and other transactions on eCommerce platforms Ability to multi-task and handle multiple projects while delivering quality performance. Salary is commensurate with experience, prior training and ability to manage projects independently. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Retail Reinvented is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran status, disability, or sexual orientation in the employment of the provision of services.

Posted 30+ days ago

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Starkey Laboratories, Inc.Eden Prairie, MN

$20 - $25 / hour

We are seeking a friendly, hard-working Customer Service Representative who will be responsible for engaging with customers to process sales orders and respond to customer requests in a fast-paced environment. This role is located at our headquarters, in Eden Prairie, MN, though flexible work or remote possibilities maybe be available for the right candidate. Our comprehensive training program provides the technical knowledge to consult with our customers to ensure product requests meet patient needs. This is an ideal position for a career minded Customer Service professional. We serve our customers with passion, purpose, and excellence! If this sounds like a good fit, please apply today! Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide. Watch this video to see more of what sets Starkey apart. https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6 Schedule will be 10:30am-7pm CST shift. JOB SUMMARY DESCRIPTION This position is responsible for consistently serving our customers through various platforms including calls, emails, and online services. They will be responsible for upholding the values and culture of the department through positivity and teamwork. As an active team member, they will act as a support system for internal and external customers. Expected to serve our customers with passion, purpose and excellence while adhering to company policies and procedures. JOB RESPONSIBILITIES Perform consistently in measured core areas. Meet average call, email and quality expectations. Proactively make delight calls to customers. Minimize missed or late answered calls. Consistently maintain a positive attitude and be an active and supportive team member Treat others with respect while speaking in positive words. Be receptive to constructive feedback and deploy the Customer Service Golden Rule. Customer Service Golden Rule: pass positives up, down, and around and pass negatives up. Share frustrations with someone that can make a difference or decision with the information. Provide support to your team, department, and internal customers emulating the 'team-first, self-second' mentality. Develop relationships to address customer needs by involving the right people at the right time. Aim for "First Call Resolution" for our customers. As a Customer Service Representative, engage in training, special projects, group email box support, and/or initiatives. Serve the customer better than anyone else. Accurately identify customer requirements, expectations, and needs. Meet the needs of customers and utilize soft skills to maximize call satisfaction. Exceed customer's expectations on every call. Go the extra mile by following through on every promise. Be accountable for complying with policies, procedures, and work requirements. Adhere to the guidelines outlined in the Employee Guidelines document and Market Development Handbook. Maintain a sense of urgency in monitoring the calls in queue. Adhere to work and lunch schedules to demonstrate commitment to serving our customers and team. Mastery of Systems Microsoft Office Suite products and applications Salesforce/Service Cloud Additional internal programs and applications as required Play an active role in developing professionally. Proactively acquire new knowledge and skills through StarkeyHub or ProSite exploration, department shadowing, and independent research. Efficiently utilize department approved knowledgebase resources and applications. Attend and participate in department trainings. As a Customer Service Representative, complete and pass product launch modules. As a Customer Service Representative, complete knowledge refresher courses as needed. Develop mastery in specified competencies. Deliver Results- Take personal responsibility for delivering maximum results. Focus on Customers- Focus on the customer by serving them better than anyone in the industry. Communicate Clearly- Create clarity and understanding through clear communication Foster Teamwork and Trust- Maintain a committed servant attitude to foster teamwork and trust. Other duties/responsibilities as assigned JOB REQUIREMENTS Minimum Education, Certification and Experience Requirements Education (i.e. 4-year college degree, license, certification) College degree or four years of customer service experience Experience (i.e. years of work experience related to the job) Four years of customer service experience. Salary and Other Compensation: The target pay range for this position is between $20.19-$25.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for a bonus based upon performance results. There is no guarantee of payout. Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid holidays annually, floater days annually, volunteer service day annually, paid paternity leave, and tuition reimbursement. #LI-KS2

Posted 30+ days ago

Dollar Tree logo
Dollar TreeLindenhurst, NY
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 630 Wellwood Ave #b,Lindenhurst,New York 11757-1634 05112 Dollar Tree From: 17 To: 17.5

Posted 2 weeks ago

American Red Cross logo
American Red CrossHampton, VA

$18+ / hour

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused. May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Norfolk, Virginia): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Payment Information: Starting rate $18.36/hour. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. (list if applicable or remove) DOT certification is required, you must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Posted 30+ days ago

Dollar Tree logo
Dollar TreeSaginaw, MI
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 7160 Gratiot Rd,Saginaw,Michigan 48609-6900 07286 Dollar Tree

Posted 2 weeks ago

EZCORP, Inc. logo
EZCORP, Inc.Council Bluffs, IA
Address: 1918 W. Broadway Council Bluffs, Iowa 51501 Brand: EZPawn Pay range is based on experience from $14.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance* Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker) : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Posted 2 weeks ago

Dollar Tree logo
Dollar TreeStockbridge, GA
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 31 Highway 138 West,Stockbridge,Georgia 30281-4256 00317 Dollar Tree

Posted 30+ days ago

Dollar Tree logo
Dollar TreeAtlantic Highlands, NJ
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 1002 - C State Route 36,Atlantic Highlands,New Jersey 07716-2532 07447 Dollar Tree From: 16 To: 16.5

Posted 2 weeks ago

Dollar Tree logo
Dollar TreeEdison, NJ
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 1199 Amboy Ave.,Edison,New Jersey 08837-2552 07650 Dollar Tree From: 16 To: 16.5

Posted 2 weeks ago

Dollar Tree logo
Dollar TreeXenia, OH

$11 - $12 / hour

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 1972 Harner Dr,Xenia,Ohio 45385 02055 Dollar Tree From: 11 To: 11.5

Posted 2 weeks ago

Mills Fleet Farm logo
Mills Fleet FarmWinona, MN
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you. Cashiers will provide a friendly and efficient check-out experience. Customer Service Team Members handle customer exchanges, returns, and complaints, in addition to a variety of transactions. Cashiers Provide customers with a quick and efficient check-out experience, including operating the cash register and scanner to itemize and total customer's purchase and bag merchandise. Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction. Cashiers are outgoing and engaging. Must love working with people. Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc. Extend offers for the Extended Protection Policy for qualifying items. Maintain brand standards at the front end area and sales floor. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Customer Service Team Member Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer's purchase and bag merchandise. Handle customer exchanges, returns, and complaints effectively. Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues. Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction. Cashiers are outgoing and engaging. Must love working with people. Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc. Extend offers for the Extended Protection Policy to qualifying items. Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances. Remain knowledgeable about the store for customer questions. Restock items efficiently and accurately. Ensure assigned area is always presentable. Deliver an outstanding shopping experience for customers. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Knowledge of basic cash handling procedures, including simple math. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Posted 6 days ago

Redner's Markets Inc. logo
Redner's Markets Inc.Levittown, PA
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. 4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. 5) Delegate responsibilities to cashiers as prescribed by store management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of all pricing problems. 9) Assist customers with returned merchandise, over rings, and overcharges. 10) Approve customer checks and enforce check cashing policies. 11) Maintain a regular cleaning schedule and overall good housekeeping of the front end. 12) Order and control front end supplies (register paper, ribbons, etc.) 13) Greet and customers and be observant of people in the store. 14) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written communication skills for dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for conducting accurate audits. 3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

Posted 30+ days ago

Meineke logo

Service Advisor/Sales/Customer Service

MeinekeWest Allis, Wisconsin

$25 - $27 / hour

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Job Description

Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
Job Summary
We are looking for two Service Advisor/Customer Service/Sales persons to join our team.  One will be full time 40-45 hours/week, the other part time 25-30 hours/week.  The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus.  We are open Monday through Saturday, Saturday hours are required.  Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation.  You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want.We offer a base plus incentive pay program.  Base pay competitive with the industry and is based on prior work experience.   Significant incentive potential possible.Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus
Responsibilities 
  • Work front of shop in a busy automotive environment.  Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers.  Follow up with potential customers.  
  • Ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure office is kept clean and professional in appearance.
  • Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
  • Hours are 7:30am-6pm you will report directly to the General manager
Qualifications
  • High school diploma or GED required bachelor’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is preferred.  A strong background in a related field considered
  • Understanding of automotive technology, automotive service duties, and automotive repair services is required
Benefits/Perks
  • Competitive Compensation 
  • Career Advancement 
  • Training and Development
  • Comprehensive Benefits Package 
  • Employee Discounts 
  • Positive Work Environment
  • Locally-Owned
  • Cutting-Edge Tools and Equipment: 
  • Work-Life Balance
Why Meineke?
  • Meineke values personal and professional growth. 
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Compensation: $25.00 - $27.00 per hour

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