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Customer Service Associate Nature of Work: As an important member of our team, you will be entrusted with the responsibility of maintaining the cleanliness and optimal functioning of vehicles at our car wash facilities. This role involves the use of specialized cleaning agents and equipment to ensure a pristine finish. Essential Job Functions: Wash and dry vehicles Monitor the functionality of car wash machinery and equipment Perform routine maintenance on car washing equipment as required Pre-wash and rinse soiled vehicles to enhance cleaning efficacy Maintain the car wash facility, including trash removal and debris management Provide assistance to customers as needed Direct and guide vehicles into designated car wash areas Inspect vehicles to assess their condition and report any issues Ensure adherence to company policies and procedures Knowledge, Skills, and Abilities: Physical stamina and comfort working outdoors Keen attention to detail Strong organizational skills Scope of Position: This role reports directly to the Manager and involves no direct supervisory responsibilities. Daily assignments are provided by the Manager. Working Conditions: This position entails working outdoors most of the time, with exposure to heavy equipment, slick surfaces, and varying temperatures. Major Accountabilities: Timeliness and quality of service provided Accurate and timely data input into the computer system Prompt and courteous customer service Maintenance of a clean and safe work area Adherence to safe work habits Compliance with clean and proper uniform usage and good hygiene Effective employee relations Work Location:  In-person at our car wash facility. Your Benefits: Health insurance, dental and vision Ancillary Benefit Options Flexible spending account/Health savings account 401(k) with matching Paid time off/Sick time Employee discount

Company Overview Join TopMark Funding, a premier business finance company known for providing exceptional opportunities for personal and professional growth. As a leader in financing businesses, we offer a dynamic and rewarding work environment. With our continued expansion, now is the perfect time to join our Roseville office and play a key role in our customer service and marketing efforts. There are plenty of opportunities for growth within the company! Role Description: Customer Service Representative We are looking for a Customer Service Representative to support our team with phone and live chat interactions, assist with marketing projects, and maintain organized customer information in our CRM system. As a key member of our team, you'll be the first point of contact for customers, helping them navigate their financing needs to resources within the organization, while ensuring excellent service. This entry-level position offers exposure to both customer service and marketing, making it a great stepping stone for professional development. This is a full-time, in-office position. Who We Want The ideal candidate is a self-motivated individual with excellent phone communication skills and a passion for helping people. You should be comfortable managing live chat inquiries and using CRM software to track interactions. A positive attitude and a willingness to learn are key attributes to success in this role. Experience with customer service and CRM systems is preferred. Major Areas of Responsibility / Job Duties Customer Support: Answer inbound phone calls and respond to live chat inquiries, providing information about financing programs and assisting with the application process. CRM Management: Maintain customer information and update CRM (Salesforce or similar) with accurate notes from each interaction. Ensure follow-ups are timely and organized. Marketing Support: Assist the marketing team with projects, including lead management, email campaigns, and tracking marketing efforts. Quality Assurance: Provide top-tier service and ensure all customer interactions are handled professionally and efficiently. Collaboration: Work closely with sales and marketing teams to ensure that all customer needs are met, and qualified leads are passed along for further follow-up. Reporting: Track and report key performance metrics, including call volume, chat interactions, and CRM updates.  You will also gain insights and be responsible for reporting on the activity of certain online ad campaigns. Qualifications A positive attitude that welcomes customers into our business via initial contact points on the phone and digital communications (email & live chat). Previous experience in customer service or a related field (phone support experience preferred). Familiarity with CRM software (Salesforce or similar) and the ability to maintain detailed customer records. Excellent communication skills, both verbal and written. Ability to multitask and stay organized in a fast-paced environment. Strong problem-solving skills and a customer-first attitude. High school diploma or equivalent; college degree preferred but not required. Pay & Benefits Full-Time (Monday - Friday), on-site in Roseville, CA Schedule: 7:30 AM to 4:00 PM Location: 516 Gibson Dr., Suite 160, Roseville, CA 95678 Compensation: Hourly Rate: $17.50 per hour Incentives/Bonus Opportunities: $10 per qualified application, $50 per funded transaction Healthcare Benefits: Available after 30 days of employment, including medical, dental, life, and vision insurance. 401K Benefits : Available after 90 days of employment. Casual Office Attire

Join a well-established insurance agency with over 20 years of success and stability! We’re a busy, high-performing team with locations in Clawson and Rochester , seeking a motivated and experienced insurance professional to join our growing team. Position Overview: This is a long-term opportunity for someone who is passionate about delivering exceptional customer service and building lasting client relationships. You will play a key role in servicing existing clients, reviewing policy renewals, and policy changes. Key Responsibilities: Deliver outstanding, professional customer service Review and process policy renewals Make policy changes and provide recommendations Maintain and grow strong client relationships Qualifications: Active MI Property & Casualty License Previous insurance experience Excellent customer service and communication skills Ability and confidence in recommending coverage options Proficient with computers and agency management systems Organized, dependable, and team-oriented Strong work ethic and attention to detail Requirements Must have an active MI Property and Casualty license Benefits Salary based on experience Competitive salary plus yearly bonus

Remote Customer Interaction Specialist – Start at $19/hr, Degree Not Required Are you an effective communicator who excels at problem-solving? Join our team as a Remote Customer Interaction Specialist and help deliver exceptional service experiences from the comfort of your own home. This role is ideal for those who thrive on helping others and ensuring every customer interaction is positive and productive. Responsibilities: Respond to customer inquiries with empathy and efficiency, ensuring all issues are resolved satisfactorily. Manage customer issues with a professional and proactive approach, aiming to exceed expectations. Maintain clear and effective communication, both verbally and in writing. Exhibit a consistently supportive and positive attitude, enhancing team morale and customer satisfaction. Qualifications: A strong dedication to customer service excellence. Excellent communication skills, capable of handling interactions with empathy and professionalism. The ability to work independently, prioritize effectively, and manage time efficiently. Tech-savvy, with a proficiency in navigating various software and digital tools. Benefits: Work from anywhere with our fully remote setup. Flexible scheduling that allows you to balance work and personal life. Competitive compensation starting at $19 per hour, with potential for advancement. Access to professional development opportunities in a supportive and growth-oriented environment. Join Us: Additional Information: No degree or prior professional experience required. Candidates must have a quiet, distraction-free workspace and reliable internet. All candidates will undergo a background check. Our company is committed to diversity and inclusion and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Care Champion – $19/hr Start, No Degree Necessary Do you have a flair for communication and a passion for helping others? We are seeking enthusiastic individuals to join our team as Remote Customer Care Champions. This is a perfect opportunity for those who excel in a supportive role and are committed to creating exceptional customer experiences from their home office. Key Responsibilities: Address and resolve customer inquiries with urgency and empathy. Ensure customer satisfaction by providing thoughtful and effective solutions. Maintain professional and clear communication across all interactions. Contribute to a team environment with a positive and proactive attitude. Ideal Candidate Profile: Passionate about delivering excellent customer service. Excellent verbal and written communication skills, with the ability to engage customers effectively. Independent and efficient, with strong time management skills. Comfortable with technology and proficient in various digital tools and platforms. What We Offer: Remote work setup, allowing you to work from anywhere. Flexible hours to fit around your personal commitments. A starting wage of $19 per hour with potential for growth. Career advancement opportunities within a supportive and collaborative team. Join Our Team: Additional Information: No previous experience or academic qualifications are required. Candidates need a quiet, distraction-free workspace and reliable internet. All candidates will undergo a background check. Our company is an equal opportunity employer, committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference! The Position Pharmacy Hours of Operation: Monday-Friday; 8am-7pm, Sat; 8am-2pm. 8 hour shifts, great PTO and holidays. Pharmacy Details: Closed door mail order specialty pharmacy Location: 4500 W 107th St, Overland Park, KS 66207 DUTIES AND RESPONSIBILITIES: Oversee daily CSR operations across front and back-end Monitor workflow queues, call volumes, and service levels Manage CSR schedules and adjust resources as needed Provide coaching, feedback, and conduct regular 1:1s Lead team huddles and share process or policy updates Complete timecard approvals and performance reviews Support employee engagement, morale, and retention Partner with HR to resolve conflicts or concerns Participate in hiring, onboarding, and training of CSRs Identify process improvements and drive efficiency Ensure team is informed of product, procedure, or system changes Prepare performance reports and complete assigned duties SUPERVISORY RESPONSIBILITIES: Directly supervises an assigned group of CSR's within ARx Patient Solutions Pharmacy. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Requirements High school diploma or general education degree (GED) required. Bachelor’s degree preferred.  Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) Experience: 2-4 years’ experience as a supervisor preferred. Excellent communication skills, both written & verbal, preferred. PHYSICAL DEMANDS: The employee must continually lift and/or move up to 50 pounds. Specialized equipment, machines, or vehicles used: Conveyor belt, heat sealer, manual pallet jack. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.  Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.  We’re looking for a Customer Service Representative who thrives in fast-paced environments, loves problem-solving, and knows how to turn a frustrated buyer into a loyal fan. If you're ready to make an impact and help us scale our D2C operations, we want to hear from you. Requirements Key Responsibilities: Respond to customer inquiries via email and TikTok messages. Handle returns, refunds, and complaints according to company policy. File and track fraud and chargeback claims on Shopify and TikTok Shop. Flag suspicious orders and escalate as needed. Coordinate with sales team on other D2C/Tiktok shop operation related stuff. Requirements: Bachelors Degree from an accredited university/college is required. 1+ year in e-commerce customer service is preferred; Strong written communication and problem-solving skills. Being familiar with Shopify admin and TikTok Seller Center would be a plus. Experience handling returns, disputes, and fraud claims. Able to work independently in a fast-paced environment. Benefits Salary range: $45K-$55K Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere. If you have experience in the following areas, you should Apply Today! Insurance verification Prior Authorization Billing experience - Medicare, Medicaid, or Managed Care Medical Office Healthcare background CPAP and Oxygen experience Customer Service Representative Duties: Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling. Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies. Work closely with doctors, nurses, and other referral sources to ensure excellent patient care. Complete intake, insurance verification and determine charges and coverage for service/product requested. Collect co-pays and input payment data. Collect compliant medical documentation for insurance invoices. Maintain work operations by following company policies and procedures. Requirements Position Qualifications: High School diploma or equivalent (Required) Excellent phone and customer service skills (Required) Strong Communication skills (Required) Two years of HME/DME experience and knowledge of medical terminology. (Preferred) Previous data entry experience (Preferred) Benefits Health Insurance Employee Recognition Program Family Friendly Atmosphere

Join Our Remote Support Team: Customer Service Rep – Starting at $19/hr, No Degree Needed Are you dedicated to helping people and adept at resolving concerns? We are actively seeking motivated individuals to join our remote customer service team. In this role, you'll ensure all clients receive timely and effective support, fostering a positive and memorable service experience. Your Responsibilities: Respond to customer inquiries and concerns with efficiency and empathy Solve problems effectively, ensuring customer satisfaction Communicate clearly and professionally, both verbally and in writing Maintain a positive and supportive attitude in all interactions We Need Someone With: A strong passion for and commitment to excellent customer service Excellent verbal and written communication abilities The skill to manage priorities and work independently Comfort with using technology and various software platforms What We Offer: The flexibility to work from anywhere in a remote setting Freedom to design a work schedule that fits your life Competitive salary starting at $19 per hour, with opportunities for advancement Professional growth opportunities in a supportive and dynamic environment Are You Ready to Get Started? Additional Information: This position does not require prior experience or a degree. You should have a quiet, dedicated workspace and a reliable internet connection. All candidates must pass a background check. Our company values diversity and is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Service Expert – Starting at $19/hr, No Educational Requirements Do you pride yourself on your problem-solving skills and your ability to deliver exceptional customer service? We’re expanding our team and looking for Remote Customer Service Experts who can provide superior support and ensure a positive experience for our customers, all from the comfort of your own home. Responsibilities: Answer customer inquiries promptly, offering solutions that are both thoughtful and efficient. Address and resolve customer issues, aiming to surpass customer expectations. Communicate effectively and maintain a high level of professionalism in all interactions. Foster a positive and supportive environment, enhancing team morale and customer satisfaction. Qualifications: A passion for service excellence and a genuine desire to help others. Strong communication skills, able to effectively manage conversations with diverse individuals. Ability to work independently, prioritize effectively, and manage time efficiently. Tech-savvy, comfortable using multiple software platforms and adapting to new technologies. What We Offer: The flexibility of remote work, allowing you to work from anywhere. Flexible scheduling, enabling you to balance work with personal commitments. Competitive pay starting at $19 per hour, with potential for advancement. Opportunities for professional growth in a supportive and innovative work environment. Join Us: Additional Information: No prior experience or specific educational background is required. Applicants must have a quiet, professional workspace and reliable internet. All candidates will undergo a background check. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate on any basis, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                 Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More . By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet user needs. Must be able to interact with customers, diagnose problems, and lead them through the necessary steps to correct their issues. Must have experience conducting routine system administration tasks and logging data in system admin logs. Responsibilities: Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction. Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components. Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests. Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services. Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation. The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage. Utilize debugging protocols and processes. Troubleshoot problems and issues identified by customers and implement corrective actions quickly. Facilitate equipment returns, deployments, unboxing, inventorying, and verification. Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment. Stand and move throughout the work area for prolonged periods. Location: Onsite Northern Colorado VA Clinic - Loveland, CO Compensation: $28.37-32/HR. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate. Travel: A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.”  These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks.  Overtime is not authorized for any work to include this surge capacity. For work related travel, employees will pay for expense out-of-pocket and submit an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location. Health Requirements: This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella. Testing requirements may include Tuberculosis. Requirements Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education. 2+ years of experience in IT Technical Support, Help Desk or System Administration. Candidates must be able to meet the physical requirements outlined in the job description. Preferred: Experience in conducting routine system administration tasks and logging data in system admin logs Knowledge on a number of debugging protocols and processes Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.  Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.   Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .   #LI-SB1

Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) Do you enjoy helping others and have a knack for problem-solving? We're seeking motivated individuals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction. Here's what you'll do: Assist customers with inquiries and concerns. Resolve issues efficiently and professionally. Communicate clearly and effectively in writing and verbally. Maintain a positive and helpful demeanor. You'll be a great fit if you have: A strong desire to provide excellent customer service. Excellent communication and interpersonal skills. The ability to prioritize tasks and work independently. Proficiency in using computers and navigating multiple software programs. The Perks: Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step? Additional Information: No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Assistance Agent – $19/hr Start, No Degree Required Are you a compassionate individual who loves helping others and solving problems? Join our team as a Remote Customer Assistance Agent, where you'll deliver exceptional support and service from your home office. This role is perfect for those who thrive in a supportive, virtual environment. Key Responsibilities: Respond to customer inquiries with patience and understanding Resolve issues efficiently to ensure customer satisfaction Maintain clear, professional communication in all interactions Project a positive and helpful demeanor to enhance customer experiences We Value: A strong commitment to customer service excellence Excellent verbal and written communication skills The ability to work independently and prioritize effectively Tech-savviness with the ability to navigate various software and tools Perks of Joining Our Team: Work remotely and enjoy the flexibility of a home-based setup Design your own schedule to align with your lifestyle Start with a competitive salary of $19 per hour, with room for growth Opportunities for personal and professional development in a dynamic team Take the Next Step: Additional Information: No prior experience or educational credentials are needed. Candidates must have a dedicated, quiet workspace and reliable internet access. All applicants are subject to a background check. We are committed to inclusivity and diversity, and we are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Now Hiring: Remote Client Service Representative - Start at $19/hr, No Degree Necessary Are you naturally inclined to assist and connect with others? We're seeking proactive and compassionate individuals to join our remote client service team. In this role, you'll support a diverse clientele, ensuring all interactions are handled with care and professionalism, right from your own home. Key Responsibilities: Address and resolve customer inquiries swiftly and compassionately Manage customer issues with a solution-oriented approach Communicate clearly and effectively, maintaining professionalism in all interactions Demonstrate a consistently empathetic and supportive attitude Who We're Looking For: Individuals with a passion for and dedication to superb customer service Strong communicators with excellent interpersonal skills Self-starters who can prioritize tasks and navigate challenges independently Tech-savvy with proficiency in various software and digital tools Why Join Us? Benefit from the flexibility to work anywhere with a remote setup Enjoy a flexible schedule that fits around your life commitments Earn a competitive wage starting at $19 per hour, with the potential for growth Develop professionally in a nurturing environment that fosters skills enhancement Interested? Apply Now! Additional Information: No prior experience or formal education is required. Applicants must ensure they have a quiet, distraction-free workspace and a reliable internet connection. All candidates are subject to a background check. We are proud to be an equal opportunity employer, valuing diversity and inclusivity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                 Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More . By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations including difficult-to-accommodate locales, such as high cost of living or under supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues. Must have experience in conducting routine system administration tasks and logging data in system admin logs. Responsibilities: Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction. Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components. Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests. Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services. Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation. The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage. Utilize debugging protocols and processes. Troubleshoot problems and issues identified by customers and implement corrective actions quickly. Facilitate equipment returns, deployments, unboxing, inventorying, and verification. Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment. Stand and move throughout the work area for prolonged periods. Location: Harry S. Truman Memorial Veterans Hospital Salary Range: $28.37/hr – $32.69/hr Travel: A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.”  These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks.  Overtime is not authorized for any work to include this surge capacity. For work related travel, employees will pay for expense out-of-pocket and submit an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location. Health Requirements: This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella. Testing requirements may include Tuberculosis. Requirements Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education. 2+ years of experience in IT Technical Support, Help Desk or System Administration. Candidates must be able to meet the physical requirements outlined in the job description. Preferred: Experience in conducting routine system administration tasks and logging data in system admin logs Knowledge on a number of debugging protocols and processes Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.  Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.   Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .   #LI-SH1

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. We are looking for a results-driven Sales & Customer Service Representative to join our team in Tampa, Florida supporting T-Mobile. In this role, you will engage with customers, address their inquiries, and promote our products and services. Your success will hinge on your ability to create positive customer experiences and drive sales. Key Responsibilities: Handle calls from customers professionally and efficiently. Resolve customer issues and inquiries, ensuring complete satisfaction. Identify upselling and cross-selling opportunities during customer interactions. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance service delivery and customer engagement. Requirements 1+ years of experience in sales and customer service preferred. Strong communication skills—both verbal and written. Ability to work well in a team-oriented, fast-paced environment. Proficiency in Microsoft Office. Excellent problem-solving skills and a customer-focused mindset. A positive attitude and a drive to achieve sales targets. Benefits Full time . 40 hours per week schedule with overtime opportunities! Great pay . Hourly base salary + benefits! Training . Paid training & development Benefits . Health Care Plan (Medical, Dental & Vision) Culture . Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment

About Restore Hyper Wellness: Restore Hyper Wellness (“Restore”) is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love. With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners. Pay: $18-20/hr + monthly performance-based bonus potential Status: Part-Time Schedule: 3 days per week coverage needed Position Summary: With Restore’s continued growth and success, we are excited to hire a Hyper Wellness Representative to be a part of our team in Elmwood, LA. We are looking for positive, energetic individuals with a passion for wellness and helping people! As a Hyper Wellness Representative, you will greet and welcome potential and existing clients to the studio, help clients determine the next steps in their wellness journey, promote membership sales, and help administer some of the services we have to offer. Additionally, you will perform other administrative and hands-on duties to help the General Manager manage the day-to-day operations of your studio, and assist with retention and ensuring current members are receiving the highest level of customer service. What our Hyper Wellness Representatives love about working for Restore: Free and discounted services Monthly bonus potential Comprehensive benefits Paid standard holidays Responsibilities: Conduct studio tours and deliver an exceptional and versatile sales and service experience to all members and guests Educate clients on Restore services, including medical benefits, precautions, and at-home care Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales Onboard new clients–-this involves completion of medical waivers and creating guest profiles in POS system Field incoming calls to schedule appointments and answer general questions Assist in outgoing calls to clients for notification of promotions and events Assist in the execution and coordination of the company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach) Ensure a safe and clean studio environment for members and guest Promote enthusiasm for health/wellness and the Restore brand Requirements 1+ years of customer service experience in a similar role 1+ years of sales experience preferred Excellent customer service skills Strong teamwork mentality Exceptional communication skills, both written and verbal Intermediate computer skills Demonstrate initiative and ability to work independently To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned. Benefits Medical, dental, vision, disability and life insurance within 30 days (Full-Time roles) PTO (Full-Time roles) Free and discounted services (both Full- and Part-Time roles) 401k retirement plan with vested employer match (both Full- and Part-Time roles) Bonus opportunities (both Full- and Part-Time roles) Career advancement opportunities (both Full- and Part-Time roles)

Advance your career with a Small Business supporting a federal client working on-site in downtown Washington, D.C. This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes salary and competitive benefits. Our team of talented CSR professionals provide support to a 24/7 operational information call center that is open 355 days a year to facilitate travel and effectively process enrollment inquiries. Successful applicants will be energetic, patient, and tech savvy, able to navigate contact center systems and standard office software. We are seeking efficient, effective communicators who pride themselves on daily achievements. Candidates should be able to navigate challenging customer interactions with professionalism and empathy, effectively deescalating situations to reach positive resolutions while maintaining service standards. Responsibilities • Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. • Provide and respond to live contacts in order to give the appropriate response from provided responses and materials. • Assist in identifying multiple questions/concerns/inquiries in email and respond using Government-approved response template language. • Input correct information into the Customer Database, including use of correct grammar and spelling, accurate selection of all appropriate contact subject categories and a maximum of 5 resolutions, and addition of any notes or comments pertinent to the contact and/or contact record. • Provide and transfer any reportable communication to the appropriate department. • Answer customers questions; make referrals: help clarify policies and procedures. • Provide general travel assistance information. • Provide information for filing claims with DHS. • Other duties as assigned Requirements This position requires US Citizenship. • Must be able to meet all security eligibility requirements • Bachelor of Arts or Science from accredited college or university required • Fluency in Mandarin • 2 years of customer service experience required Additional Skills: Ability to maneuver and use web-based applications; possess excellent verbal and vocal skills, exceptional writing skills and technical acumen. Applicants selected will be subject to a background investigation and need to meet security eligibility requirements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TechOp, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The wage range for this role, including health and welfare benefits, is approximately $47,500-$54,000. IND123

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Customer Service Representative. This role is hybrid, based in our Denver office, and reports to the Customer Service Manager. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters! Job Purpose: IPEX is seeking a dynamic Customer Service professional to join their team.  The incumbent will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally. Key Responsibilities: The incumbent will work in a high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price. Working in a fast paced environment, the incumbent will multi-task while maintaining the highest quality of customer service. Respond to inquiries regarding price, delivery, or technical support Respond to inquiries regarding status of customer orders Resolve delays, service problems and disputes Enter, release and track customer orders via EDI, fax, and phone, using our in house ERP solution Verify customer account numbers, pricing, terms, delivery requirements etc. Track backorders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations Liaise with other departments from the service team to ensure proper service from all directions Provide technical support by referring to various IPEX publications Respond to all customer inquiries in a timely manner High drive for building strong customer relationships based on customer satisfaction Overall management of sales orders and customer inquiries Understanding of pricing relationships, and/or ability to organize price information A firm grasp of the IPEX computer system Relationship with internal colleagues and ability to resolve problems and disputes by consulting with the appropriate team members Positive attitude and team focused outlook High degree of organization and accuracy Telephone manner and skills Education & Experience: A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization Minimum 5 years of experience as a customer service representative Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output Working Conditions: Nearly always work indoors in corporate office environment with long periods of sitting May on occasion be exposed to loud sounds and distracting noise levels. Employee may experience progressive degrees of factors in the work process which may cause mental tension or anxiety (changing work priorities, deadlines, accuracy, quotas, conflicting demands. Employee is expected to communicate by telephone, e-mail, and in-person discussions. May have a high level of social contact. IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com