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Customer Service Representative
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$15+ / hour
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Customer Service Representative
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Full Time / Customer Service Representative
$800 - $1,200 / week
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Customer Service Representative
$20+ / hour
Posted 30+ days ago

Customer Service Representative/Dispatcher
$18+ / hour
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Overnight Customer Service Representative CASTLE ROCK
$14+ / hour
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Customer Service Representative
$12 - $16 / hour
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Business Customer Service Representative
$20 - $22 / hour
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Overview
Job Description
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
- Training & development
- Serve as the primary point of contact for business customers via phone, email, and in-person visits.
- Build and maintain strong, long-term client relationships.
- Understand and communicate company policies, procedures, and service offerings.
- Process orders, returns, or changes in service as needed.
- Document all customer interactions and maintain accurate records using CRM software.
- Collaborate with sales, production, and design teams to meet customer needs.
- Monitor customer satisfaction and identify opportunities for service improvement.
- High school diploma or equivalent (Associate or Bachelor’s degree preferred).
- 2+ years of customer service experience, preferably in a B2B environment.
- Strong verbal and written communication skills.
- Proficient in CRM systems and Microsoft Office Suite
- Excellent problem-solving skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Professional demeanor with a customer-first attitude.
- Experience in the commercial printing industry.
- Bilingual or multilingual is a plus.
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
