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Benefits: 401(k) 401(k) matching Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Description: The Commercial Lines CSR is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor’s Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Benefits/Perks Competitive Pay Benefits PTO 401K Professional Development Job Stability in a growing industry Compensation: $45,000.00 - $65,000.00 per year YOUR FUTURE with Peak Insurance Group Starts Here If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Insurance is a fast-paced industry with plenty of opportunities to put your unique skills to use, and Peak take this to the next level with a heart for service and a bias for latest in technological advances. Integrity, Excellence, Respect and Simplicity are at the core of our organization because they are at the core of our people. The decisions we make, the people we partner with, and the obstacles we choose to overcome will always come back to this: we want to simplify insurance for our customers because we live with integrity, believe in excellence, and treat others with respect. It's just that simple. If the above statement echoes your own thoughts about what a career should be, then it's time we meet. Apply for a career with Peak Insurance Group today! This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you’ll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver’s license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $14.85 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Company: Destination Knot Location: Remote – Work From Home Position Summary As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service. Responsibilities Understand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records Requirements Organized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process Why Destination Knot Collaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. By caring for our Teammates first, we ensure delighted customers, successful car washes, and exciting growth opportunities for everyone. If you love cars, enjoy leading others, and thrive in a fast-paced environment, then join us! About the Role: As a Customer Service Lead at GO Car Wash, you’ll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for overseeing day-to-day operations, driving sales, and ensuring all GO Car Wash policies and procedures are followed. This is a developmental role designed to prepare you for a Team Leader position. You’ll be responsible for: Opening and closing the car wash according to GO’s standard operating procedures. Leading by example by greeting customers warmly and utilizing sales scripts to drive membership sales. Guiding vehicles safely into the car wash and educating customers on our wash process. Maintaining the cleanliness and functionality of the site to deliver a superior customer experience. Addressing customer issues, escalating to leadership if needed, to ensure customer satisfaction and retention. Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts. What You Bring: A positive, outgoing attitude and a passion for sales and leadership. Strong customer service skills, with the ability to connect with customers and promote our membership packages. Ability to handle day-to-day site operations and resolve customer issues independently. Willingness to learn and grow into a leadership role by working closely with site managers. Energy and stamina to stand, move, and engage with customers and teammates for extended periods. Basic Requirements: Must be at least 16 years old. Must be legally authorized to work in the U.S. Previous experience in customer service and/or sales preferred. Ability to lift 25 lbs and work in outdoor conditions for long periods. Why You’ll Love Working Here: We offer a dynamic, fast-paced workplace where you can develop leadership and sales skills while contributing to our growing team. Along with competitive pay, you’ll enjoy: Health benefits, 401(k), and paid time off. Free car washes. Opportunities to advance into leadership roles, including Team Leader positions. Sales training and leadership coaching to help you grow and succeed. Compensation: Our Customer Service Leads generally earn $18.50 per hour, which includes base pay of $12.50/hour with an average of $2.00/hour in commission for membership sales and $4 on Tips. Commissions are uncapped, and top performers often earn more! To learn more about us, visit www .gocarwash .com . GO Car Wash is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, or any other characteristic protected by law.

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager. Essential Duties: Assist passengers in boarding and disembarking flights Monitor computerized passenger boarding Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors Change customer flight itinerary and seat assignments as required Operate the Jetway Load and unload baggage and cargo Operate motorized service vehicles and equipment Guide and park aircraft Perform cabin maintenance tasks Work together as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies: Successful completion of training course Ability to meet company goals and customer expectations in a high energy environment Effective communication skills Ability to organize, prioritize, and multitask Preferred Qualifications: Previous airline experience Previous employment as a front-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of computers, telephones, and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds regularly Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. Starting Rate: $12.00/Hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​ I n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria. Job Application Deadline: January 23, 2026 Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

Job Title : Self-Pay & Customer Service Representative *BILINGUAL REQUIRED* Reports to: SBO Manager and Director Summary: The Healthcare Self-Pay & Customer Service Representative plays a critical role in supporting the Single Billing Office (SBO) by providing excellent customer service to patients and conducting self-pay collections. This dual-function role involves managing both inbound and outbound patient calls, responding to billing inquiries, negotiating payment plans, and ensuring compliance with all regulatory guidelines including HIPAA, FDCPA, and internal policies. The ideal candidate is a self-starter with strong communication skills, high emotional intelligence, and a solid background in healthcare billing and collections. This position requires an understanding of insurance billing, payment posting, and patient advocacy with a goal-oriented and empathetic approach. Essential Duties and Responsibilities: Customer Service: Respond to inbound calls, emails, and written inquiries from patients regarding billing questions, statement explanations, and payment options. Clarify insurance coverage, update patient demographics, and explain outstanding balances or payment obligations. Resolve patient disputes with professionalism and empathy; conduct service recovery where necessary. Route and follow up on complex billing issues including coding disputes or provider charge questions. Self-Pay Collections: Make outbound calls to patients to follow up on self-pay balances, aged accounts, and defaulted payment plans. Set up and manage payment plans in Epic, including converting legacy account balances from McKesson or other systems. Negotiate prompt-pay discounts and settlements within department guidelines. Research and process returned mail by updating addresses and contact information. Collect payments securely over the phone and document activity to maintain compliance and transparency. Administrative and Analytical Tasks: Resubmit insurance claims and follow up on unpaid balances as needed. Review accounts for billing accuracy, insurance coverage, and contract compliance. Use multiple systems such as Epic, McKesson (HealthQuest), Cerner (PAM), Availity, Ecare, HealthPay24, and Medicare Connex for account management and research. Process bankruptcy notices, charity applications, and other account exceptions appropriately. Provide support to the SBO Customer Service team when needed. Knowledge, Skills & Abilities: Working knowledge of Epic and other electronic billing systems (McKesson, Cerner, etc.) Understanding of billing procedures, UB04 and HCFA 1500 forms, CPT/ICD/HCPCS/DRG codes. Strong understanding of self-pay workflows, insurance processes, and charity or discount policies. Familiarity with FDCPA, HIPAA, 501r, and Fair Patient Billing Act regulations. Ability to read and interpret Explanation of Benefits (EOBs) and patient account histories. Exceptional verbal and written communication skills with a patient-focused attitude. Critical thinking, time management, and organizational skills. Strong customer service skills with the ability to handle sensitive or difficult conversations. Bilingual Spanish-speaking is a plus. Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Education and Experience Requirements: High School Diploma or GED required. 2–4 years of experience in a medical billing, collections, or healthcare customer service role. Prior call center or hospital/professional billing environment experience strongly preferred. Demonstrated ability to analyze and resolve complex billing issues efficiently and compassionately. Work Environment & Schedule: Full-time, Monday to Friday, 8-hour shifts. Occasional overtime may be required depending on department needs. Hybrid or on-site options may vary depending on organizational policy.

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Bi-Lingual is a Plus !! This position will work at Store 1212 located at 1800A N Milt Phillips Ave, Seminole, OK 74868. The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative, you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives : Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $14.85 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Endries is a leading distributor of fasteners and Class-C parts serving industrial Original Equipment Manufacturers (OEM’s) and the Industrial marketplace worldwide. From its headquarters in Brillion, WI and eleven U.S. and international distribution centers, Endries provides over 500,000 SKUs to its customer base. Endries operates primarily through a vendor managed inventory model, managing C-part categories for its customers across diverse industrial end markets. Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. A Customer Service Support Specialist is a professional responsible for maintaining and enhancing relationships with customers on behalf of the company. Their main objective is to ensure customer satisfaction, promote retention, and maximize sales opportunities. Some responsibilities are to manage contact with customers ensuring resolution of issues, supporting product delivery, and coordinating product orders. They will promote a work culture that represents the organization’s vison, mission, and values. This is a full-time position that includes benefits such as medical, dental, vision, and life insurance, generous paid time off, competitive pay, and much more. Apply today! Responsibilities: Provide world class customer service Review appropriate reports and records to ensure bin management system is properly maintained Identify, source and quote parts and process related customer orders Review and maintain customer pricing Build a strong working relationship with all customer contacts Maintain at all times a positive mental attitude to customers and fellow associates Audit inventory levels inside customer facilities Occasionally replenish inventory in customer’s facility Document key events and notes in Endries CRM system Provide technical part information to customer utilizing internal company engineering and quality support resources Identify and actively pursue opportunities for continued revenue growth with existing customers Improve customer relations by being pro-active and consistently involved in meeting the customer’s requirements Grow the business portfolio on product mix with the customer Qualifications: A successful associate will be goal oriented, self-motivated and able to meet deadlines while building and maintaining strong customer relationships Customer Service experience Good analytic and organizational abilities required Attentive to detail Quick learner Self-motivated with a strong desire to succeed Excellent interpersonal and communication skills, both written and verbal Problem solving and decision making skills Technical and mechanical inclination a plus Occasionally lift 20-40 pounds, at times up to 50 pounds Proficiency in Microsoft Office products with an emphasis in Outlook and Excel Starting wage: $19 - $22 per hour **Actual compensation may vary depending on job-related factors which may include knowledge, skills, experience, and location. Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in Roswell, GA is actively seeking a Customer Service Representative (CSR) to join us full-time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we’re looking for highly collaborative and dependable teammates who are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees. Compensation: $11.00 - $15.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1816 Station Address : 2959 MIDWAY DR SAN DIEGO CA 92110 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Address: 3777 College St. Beaumont, Texas 77701 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Benefits: Free uniforms Opportunity for advancement Training & development FT, M-F, 8:00 am - 5 pm, pay Paid Holidays, and Monthly Team Performance Bonuses.As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. Our ideal candidate for this position is someone who has a positive attitude, is outgoing, responsive, eager to learn and has the ability to build long-relationships with customers. Great listening skills, documentation, basic math, and organization are highly valued in candidates for this position. The ideal candidate must be able to multi task.The primary duties for this position are to handle the front desk (walk-ins and incoming calls). You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings and be intimately involved in the success of the FASTSIGNS Center team. The position may help in the shop at times making and designing signs. The chosen candidate will have the opportunity to complete an extensive training program. We are looking to create a well-rounded employee. FASTSIGNS is the franchise industry leader with about 800 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. FASTSIGNS of Rancho Cucamonga is one of the fastest growing centers in California. Our success comes from sharing knowledge and working together as a team. If the team goals are met, we reward everyone. If you think you have what it takes to be successful in this dynamic Industry, we encourage you to apply. Are you that person? Compensation: $17.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Likes working Monday-Friday Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Company paid dental, no medical but hope in the future with growth. We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $10 -$12 hr based on experience When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren’t working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn’t enough, there’s competitive compensation and flexible working hours. Give us a shout. Notice Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

This job is located at 1701 W. Irving Blvd., Irving, TX 75061 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You will report to the Assistant Center Manager. The Role In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. May answer the telephone and answer callers question or transfer call to appropriate staff member. Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. Alerts Group Leader or Supervisor of donor flow issues. Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understand the policies and procedures associated with hyper immune programs at the center if applicable.9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross-trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform other job-related duties as assigned. Your skills and experience Education High school diploma or equivalent required Experience Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience Will perform basic math calculations Working Conditions Understand, remember and apply oral and/or written instructions Understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast-paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs About CSL Plasma CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. Learn more about CSL Plasma here https://www.cslplasma.com/ and CSL, CSL Behring, CSL Seqirus and CSL Vifor here https://www.csl.com/ . Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/ . Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement .

Hebron, KY Salary: $55,000 - $65,000 based on experience Key Responsibilities • Team Leadership: Recruit, train, mentor, and evaluate customer service agents; delegate tasks and manage schedules. • Customer Resolution: Handle complex or escalated customer complaints, issues, and major incidents that agents can't resolve. • Process & Policy: Develop, implement, and enforce customer service standards, policies, and procedures. • Performance Monitoring: Track key metrics (KPIs), analyze data, and report on customer satisfaction, identifying areas for improvement. • Training & Development: Train agents on product knowledge, service scripts, software, and effective communication. • Communication: Act as a liaison between agents, management, and customers, often using phone, email, or social media. Essential Skills • Strong leadership, interpersonal, and communication skills. • Excellent problem-solving and decision-making abilities. • Proficiency with CRM software and office tools. • Ability to work under pressure and manage difficult situations. • Analytical skills to review data and drive process improvements. VLSIJ