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C&C Heating & Air ConditioningRoseville, MI

$15 - $17 / hour

Customer Service Representative Do you have exceptional communication skills? Do you enjoy providing superior customer service in a fast-paced office environment? Are you a team player looking for a solid team to join? If so, keep reading! Who We Are We are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offering ongoing training and education. Our customers rave about our technicians and demand only they can work in their home. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel. Why Choose C&C Heating and Air Conditioning? $15.00 – $17.00 per hour Medical, dental & vision insurance Paid Time Off 401(k) Job Type: Full-time Location: Roseville, MI Schedule: Day shift Overview We are looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the frontline connection with our clients, providing exceptional service, resolving inquiries, and ensuring customer satisfaction. The ideal candidate is professional, detail-oriented, and passionate about helping others. Responsibilities Deliver outstanding customer support via phone, email, and chat Conduct outbound calls to follow up with clients and address questions or concerns Provide accurate product information, assist with order processing, and resolve issues Handle cash transactions accurately and efficiently Maintain detailed records of customer interactions through precise data entry Use computer systems to track requests, feedback, and resolutions Collaborate with team members to improve processes and enhance the customers’ experience Qualifications Previous experience in customer service or a client-facing role preferred Strong proficiency with office software applications and accurate data entry skills Bilingual skills are a plus and highly valued Excellent communication, organization, and multitasking abilities Positive attitude with patience, empathy, and professionalism when assisting customers Join our team and make a difference by creating positive experiences for our customers while growing your career in a supportive environment! Powered by JazzHR

Posted 3 days ago

Powers Plumbing logo
Powers PlumbingSan Diego, CA
Powers Plumbing is looking for a dispatcher to join our team in our Mission Hills, San Diego office. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written, verbal communications and will be responsible for maintaining strong customer relationships. This person will work to support the daily customer service and operations of the office.   Responsibilities:   Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders. Organize internal resources - Build out and maintain dispatch schedules to keep service calls and service technicians organized and flowing to jobs. Liaise with visitors - Act as point person for office walk in customers. Communicate policies and procedures - Alert employees of new processes, rules and regulations. Facilitate executive-level operations - Book travel and send communications for high-level staff as needed. Manage social media accounts- Facebook, Twitter, Instagram, YouTube The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights.  All other duties assigned. Requirements:   High school diploma 1-2 years experience as an executive assistant, administrative assistant, secretary or receptionist preferred Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment  Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Familiarity with office equipment (i.e. printers, Ipads, computers) Willing to learn service dispatching software The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights.  Benefits: Powers Plumbing benefits include, health care, dental, vision, 401k, vacation pay, holiday pay, sick pay, membership benefits, retirement savings, professional training and continued development.   About Powers Plumbing: Powers Plumbing is a reputable plumbing company that has been serving the San Diego area for over a century. Established in 1914, we have a rich history of providing top-notch plumbing services to residential and commercial customers. As a family-owned and locally operated business, we take pride in our long-standing commitment to our community and delivering exceptional customer service. At Powers Plumbing, our team members thrive in a work environment that fosters a positive atmosphere and a service-oriented culture. We believe that our success lies in the expertise and dedication of our plumbing specialists. That's why we constantly strive to attract and retain the best talent in the industry. As a residential and commercial service-oriented company, we are equipped to handle a wide range of plumbing needs. Whether you need routine maintenance, repairs, or installation of plumbing systems, our experienced team has the skills and knowledge to get the job done efficiently and effectively. Our commitment to customer satisfaction is unwavering. We understand that plumbing issues can be stressful and disruptive, which is why we prioritize prompt response times and reliable service. When you choose Powers Plumbing, you can rest assured that you are partnering with a company that values your time, property, and peace of mind. To learn more about our services, please visit our website at www.bestsandiegoplumber.com . We offer comprehensive information about our plumbing solutions, customer testimonials, and a convenient contact form to reach out to our team. Experience the difference with Powers Plumbing, where exceptional service and customer satisfaction are our top priorities.   Powered by JazzHR

Posted 30+ days ago

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MBI Direct Mail, Inc.DeLand, FL

$20 - $30 / hour

Pay: $20.00 - $30.00 per hour Job description: We’re Hiring: Customer Service Representative (DeLand, FL – In-House Only) MBI Direct Mail + Digital | 37+ Years of Speed, Service, and Results Are you the type who sees a problem and fixes it before being asked? Do you love making clients feel like they’re your only client? If so, read on — this role isn’t for the average. The Role We’re looking for a career-minded, proactive Customer Service Representative to join our fast-paced, client-obsessed team. This is a key role that connects our clients with our production powerhouse. You’ll own your accounts, crush deadlines, and help us keep our reputation for delivering like no one else. What You’ll Do Serve as the main point of contact for clients, from project kickoff to final delivery Coordinate with design, production, and mailing teams to make magic happen Keep projects on time, on budget, and on point — every time Solve problems fast, communicate clearly, and follow up like a pro Suggest smarter ways to work — we like process improvements What You Bring 2+ years in account management, customer service, or project coordination Strong communication and multitasking skills Detail-driven and results-oriented (yes, both) Experience in print, direct mail, or marketing is a big plus You’re a self-starter — no micromanaging here Full-time Monday – Friday Equal Opportunity Employer Drug Free Workplace Job Type: Full-time Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person Powered by JazzHR

Posted 30+ days ago

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American Income Life Insurance CompanyRaleigh, NC
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Posted 30+ days ago

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Alpha ExecutivesHayes, VA
FOR IMMEDIATE HIRING: Cellular Sales and Customer Service Associate Our company is seeking to bring on a Cellular Sales and Customer Service Associate who will be responsible for educating customers on cellular services, presenting new products, and setting up devices. The Cellular Sales and Customer Service Associate will work with AT&T’s wireless services to expand the carrier's brand and increase customer acquisition. If AT&T is the signal, we’re the amplifier. At our company, our team channels high-octane energy into building brand loyalty through dynamic campaigns and cellular sales. The Cellular Sales and Customer Service Associate will be provided with training in this role to become an expert in sales and product knowledge. Apply to our Cellular Sales and Customer Service Associate role to learn more! Cellular Sales And Customer Service Associate Day-to-Day: Drive residential customer engagement and brand loyalty through dynamic customer engagement and sales interactions Execute strategic sales to achieve and exceed outreach and sales metrics Develop and maintain a deep understanding of AT&T products and services to effectively communicate value propositions Identify customer needs and tailor solutions by actively listening to their needs, questions, and requests Work with customers directly to manage their accounts, set up devices, and be a part of their full cellular sales cycle Collaborate with Cellular Sales and Customer Service Associate team members to share best practices and contribute to a high-performance sales culture Actively participate in training and development opportunities to enhance sales skills and product knowledge. Cellular Sales And Customer Service Associate Qualifications: Interpersonal and communication skills with the ability to connect with diverse customers. Proven ability to work effectively in a fast-paced sales and customer service environment. A results-oriented mindset with a track record of achieving sales goals. Excellent problem-solving and negotiation abilities Prior experience in sales, retail, hospitality, or similar customer-facing roles A positive attitude and a passion for delivering exceptional customer experiences. Basic understanding of sales principles and customer service best practices. Maximize your potential earnings in a commission-based position where impact equals income. The salary range shown is the average annual earnings achieved by our current team. Powered by JazzHR

Posted 2 days ago

NorthPoint Search Group logo
NorthPoint Search GroupDalton, GA

$70,000 - $75,000 / year

Customer Service Manager Who: An experienced Customer Service Manager with a background in manufacturing, ideally in the flooring industry or a related field. The ideal candidate will have strong leadership skills, the ability to manage and motivate a customer service team, and a proven track record in implementing effective customer service processes. This individual should be proactive, customer-focused, and adept at problem-solving to ensure high levels of customer satisfaction. What: The Customer Service Manager will be responsible for overseeing the customer service department, managing team performance, and ensuring all customer interactions reflect the company's standards for quality and responsiveness. Key duties include coordinating with production and logistics teams to manage order fulfillment, implementing customer service training programs, and developing strategies to improve the customer experience. When: This is a full-time position available immediately. Where: Located in Dalton, GA area, with potential opportunities for hybrid work depending on company policy. Why: As a leader in flooring manufacturing, this company values customer satisfaction and efficient service as a cornerstone of its business success. The Customer Service Manager will play a crucial role in maintaining and enhancing customer relationships, driving process improvements, and supporting overall growth objectives. Office Environment: The role is based in a dynamic and collaborative environment within a strongstable manufacturing company that emphasizes teamwork, quality, and continuous improvement. Salary: $70,000 - $75,000, plus discretionary bonus; includes medical, dental, and vision insurance (MDV), and a 401(k) plan. Position Overview: The Customer Service Manager will lead and support the customer service team, ensuring seamless communication and coordination to meet customer needs. This role involves both strategic planning and hands-on management to deliver timely and effective service. Key Responsibilities: Supervise and mentor a team of customer service representatives. Develop and implement customer service policies and procedures to improve efficiency and quality. Collaborate with production, logistics, and sales teams to ensure orders are accurately processed and delivered. Analyze customer service metrics and prepare reports to evaluate team performance. Resolve escalated customer issues promptly and professionally. Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field (preferred). 5+ years of experience in customer service management, with a background in manufacturing (flooring industry experience a plus). Excellent leadership and communication skills. Proficiency in customer service software and CRM systems. If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now. Feel free to share this opportunity with anyone in your network who might be a good fit! Powered by JazzHR

Posted 2 weeks ago

Exotic Automation & Supply logo
Exotic Automation & SupplyNew Hudson, MI
General Summary: Supervises the day-to-day operations of an assigned group in the New Hudson Customer Service department.  Assists with leading a variety of related activities, including, but not limited to: contract management, directing department workflow, planning/scheduling and performing projects, training, and overseeing the teams’ overall performance, development, and well-being while enforcing all policies and procedures. Essential Job Functions: Supervises and supports the day-to-day operations of an assigned Customer Service group with a complete understanding all aspects of the business tools, customer base, vendors, and products. Acts as a liaison between customers, sales, service, and accounting to resolve status, order placement, shipment, and billing issues. Contributes to employee satisfaction and development, including aspects of coaching, training, rewards and recognition, performance management, attendance administration. Assists with creating and refining procedures and processes which clearly define the workflow and tasks required to fulfill department objectives and ensure optimum customer service levels and performance. Review ongoing performance results to targets, activity reports to measure productivity and identify areas needing process improvement or retraining. Allocates group resources to maintain a balanced workload. Manages CSR schedules and timecards including scheduling and approving vacation time. Ensures all scheduling requirements are addressed including team meetings, department training or other off-line support projects. Fosters a continuous learning environment and engages with all employees on continuous improvement projects and activities. Ensures orders and quotes are processed in a timely fashion and procedures are followed. Assists with processing orders/quotes and providing back up support to members of the Customer Service team as required. Communicates with Sales Staff to ensure awareness of, and alignment with, goals and customer needs. Provides Voice of Customer feedback - identify barriers to success and work across the organization to drive issue resolution. Oversees customer issues to ensure effective short and long-term resolution. Assists with complex and escalated customer service situations, and management of complex projects (Contract Requotes, Transair projects, etc). Assists CSRs when alternative solutions are necessary to respond to internal or external issues including lead time exceptions, late-delivery notifications, pricing issues, returns and product availability. Pursues professional skills and educational development opportunities for self. Develops / tracks / reports supporting measurables. Supplemental Job Functions: Trains and enforces policies, rules and/or procedures of the corporation to facilitate continuous improvement. Provides and supports a positive work environment. Responsible for understanding and directing activities that support the Company Quality Manual, Associate Manual, Mission Statement, and any other policy or directive of the corporation. Responsible for continuous effort at developing, training, auditing, and improving procedures in the department responsibilities. Responsible for profitability of the company and attaining goals and objectives set forth by the Board of Directors. Participates in corporate onboarding and orientation programs. Performs other duties as assigned or requested. Knowledge, Skills and Abilities Required: Associate’s degree, equivalent work-experience may be substituted. Seven (7+) years of customer service experience (industrial sales preferred). Two (2+) years of customer service leadership experience. Advanced customer orientation and ability to adapt to different types of personalities. Advanced understanding of PC and Industrial distribution software and supplier tools. Excellent customer service attributes. Advanced ability to solve problems and maintain attention to detail. Demonstrated leadership qualities and a collaborative mindset. Ability to thrive in a fast-paced environment and change focus and tasks quickly and efficiently. Organizational skills required to prioritize, plan and coordinate work activities and resources in area of responsibility. Interpersonal skills necessary to effectively communicate with associates, customers, business partners and management team.  Demonstrated teamwork approach with superiors, peers and subordinates utilizing skills in oral communication, active listening, written and oral directions and cooperating with and assisting others when needed. Working Conditions: Normal business office environment with regular (up to 100% of work time) exposure to noise, dust, office equipment and supplies.  Physical dexterity needed to bend, stretch, lift and reach. Ability to sit or stand for extensive periods throughout the day. Ability to perform basic office tasks using standard office equipment. Ability to use a keyboard and computer. Compensation & Benefits: Grade 13 Corporate Supervisor Bonus Program Class 1 Benefits This document is intended to describe the essential job functions and the knowledge, skills and abilities required.  It is not intended to be an exhaustive statement of supplemental duties, responsibilities or non-essential functions.  (Nor is it intended to reflect accommodations made under the Americans with Disabilities Act or other return-to-work programs).   Powered by JazzHR

Posted 30+ days ago

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American Income Life Insurance CompanyAnchorage, AK
We’re seeking motivated individuals with strong people skills to join a well-established supplemental benefits organization that has been serving families for more than 65 years. As our company continues to grow, we’re looking for dedicated Benefits Specialists who are driven, reliable, and excited about long-term career potential. Key Responsibilities Provide clear information to clients about their benefit options Address client questions and guide them through their coverage Stay up to date on product offerings and company services Review client needs to help them select cost-effective solutions Qualifications Experience in customer service, sales, or a related field is an asset Strong relationship-building abilities Able to manage multiple tasks and organize work effectively Professional attitude with strong communication skills Confident in both written and verbal communication What We Value Individuals with an entrepreneurial, growth-minded attitude Team-oriented professionals who perform well under pressure Strong communicators who take initiative and maintain professionalism What We Offer Complete, hands-on training Weekly compensation Bonus opportunities Residual income potential Company travel incentives Fully remote work environment If you’re looking for a meaningful career with room to grow, apply today to learn more about joining our team. Powered by JazzHR

Posted 1 week ago

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Morphius CorpCuadahy, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

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AO Globe LifeJacksonville, FL

$60,000 - $120,000 / year

HIRING NOW – Remote Customer Service Rep | No Experience Needed | Weekly Pay Company: Globe Life AO Job Type: Full-Time / Part-Time Location: 100% Remote (U.S. Residents Only) Start Date: Within 24–48 Hours – Apply Today, Start This Week! Why Join Us? Looking for a remote career with growth, flexibility, and uncapped earning potential? Globe Life AO has been protecting families for 65+ years and is now expanding our remote team nationwide. No experience? No problem — we provide paid training, weekly pay, and union-backed benefits . • This is perfect for:• Recent grads ready to launch their career• Career changers looking for stability & growth• Anyone motivated to work from home with weekly income What You’ll Do Handle inbound/outbound calls, emails & chats with clients Provide client support with claims, policies & enrollments Update digital records & stay organized using CRM tools Run virtual consultations (Zoom/phone) from your home office Hit simple team & individual performance goals What We’re Looking For No experience required – full training provided Strong communication skills (written & verbal) Reliable internet & basic tech knowledge (Zoom, email, CRM) Positive, professional, and motivated attitude Must be 18+ and authorized to work in the U.S. Willing to get a Life & Health License (we’ll guide you) Pay & Perks Weekly commission-based pay + bonuses Uncapped earning potential ($60K–$120K+ first year possible) Residual income from client renewals = long-term stability Flexible schedules – part-time or full-time Union-backed benefits (life, health, retirement) Career growth into leadership in as little as 90 days Fun incentives, contests & even travel rewards! Why Work Here? At Globe Life AO, your hard work = direct results . No waiting years for promotions — we reward performance, not tenure. With our proven training, supportive team, and fast hiring process , you can start building your career and income this week . Job Board Keywords (SEO Boost) Remote Jobs | Work From Home | Entry-Level Remote | Hiring Immediately | Weekly Pay | Customer Support | Insurance Jobs | Client Service Rep | Remote Sales | Flexible Hours | No Experience Needed | Apply Today Start Tomorrow How to Apply Click Apply Now and our hiring team will reach out within 24–48 hours to schedule your virtual interview. No resume? No problem — just bring your motivation and internet connection. 👉 Don’t wait — interviews are filling fast . Start your remote career today with Globe Life AO! Powered by JazzHR

Posted 30+ days ago

Path Arc logo
Path ArcSanta Rosa, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

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Morphius CorpINGLEWOOD, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

Cordeck logo
CordeckMiddletown, OH
Customer Service / Production Operator - We offer an excellent opportunity with an inclusive culture and the ability to grow within the organization! We are a growing manufacturing company based in Wisconsin and a facility in the Middletown OH area that offers its employees competitive pay and benefits and the opportunity to learn the entire manufacturing process from order generation to customer service. The Company: Cordeck is a family friendly environment and is known throughout their industry for the great care they give their clients and employees alike. Our company motto is to do “Whatever It Takes” to delight our growing customer base. We believe in treating all employees and customers the way they want to be treated – with courtesy and respect. The Position : We’re looking for a skilled Production Operator and delivery driver that can support our Customer Service Department. The starting pay range we’re offering is based on skills and experience. We offer paid vacation and holidays, 401(k) with company match and profit sharing. We also offer a comprehensive health insurance package for full-time employees. Requirements: One to five years of metal fabrication (Ironworker, band saw) and light assembly experience. Delivery experience (non-CDL) utilizing company owned vehicles. Must have a valid driver’s license and clean driving record. Microsoft Office and Outlook experience; Mac OS experience a plus. Customer Service experience. Responsibilities: Assist Customer Service department in quoting customer and processing sales orders. Make follow-up phone calls and customer visits. Meet daily objectives in production, quality, inventory control and shipping of customer orders. Safely and accurately load delivery vehicles, and make local deliveries as needed. Communicate with company managers on a daily basis ensuring objectives have been achieved in a safe, timely and cost-effective manner. The Location: Cordeck is based in Middletown OH. This is a great place to work for hard working individuals that enjoy a variety of responsibilities on a daily basis. Why Should You Apply? Competitive pay and benefits Great and inclusive company culture Daily variety of responsibilities Opportunities for growth KAM Industries, Ltd., d/b/a Cordeck provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. Powered by JazzHR

Posted 1 day ago

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Morphius CorpBuena Park, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

Spade Recruiting logo
Spade Recruitingdenver, CO
Position summary American Income Life (AIL) is a leading insurance and supplemental benefits provider. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That's what makes us so successful. We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. Company background American Income Life has been in business for over 68 years. We are a company that works with over 40,000 different labor unions, including the NFL, NBA & MLB, with over 5 million members and counting. Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits packages because standard work benefits are often eliminated or reduced upon leaving or retirement. We provide unions with permanent benefits to give them the protection they need throughout their lives. American Income Life is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awards in 2017, 2018 and 2019. AIL has also been named the 24th Happiest Places to Work by Forbes Magazine. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. What we offer Weekly advances and bonuses ($55K first year average income) Long-term career progression Flexible work hours Remote work from home option Residual Income Full health benefits Hands-on 1-on-1 training Proprietary leadership training via AIL’s patented Leadership Academy All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas) Full Benefits Minimum qualifications Strong communication skills Time management skills 18+ years of age Must pass a background check High school diploma (higher education preferred but not required) Customer service and/or retail experience preferred but not required In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing. Powered by JazzHR

Posted 30+ days ago

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Globe Life AOSan Diego, CA
Urgent Hiring | Fully Remote Position Globe Life AO is expanding fast and we're looking for people who are ready to start immediately to add to our team. Whether you're just starting your career, switching fields, or just looking for a new opportunity - this job doesn't require experience, is fully remote, and comes with training and guidance from one of our many top performers! Responsibilities: Answer incoming calls, emails, and chats from clients Explain and update benefit coverage options Maintain accurate client records and assist with policy inquiries Provide top-tier service with a customer-first mindset Work independently and hit team goals from your home office Qualifications: No previous experience required — just the willingness to learn Communication and problem-solving skills is a must Hungry for growth Reliable, self-motivated, and organized Basic computer knowledge (we’ll train you!) Must be U.S.-based and 18+ Start ASAP – Quick interview & fast onboarding process 100% fully remote – Work from anywhere in the U.S. Get paid weekly + performance bonusesFlexible schedules w/ Full-time & part-time options Union-backed benefits (life, health, retirement) Growth-focused culture – Promotions based on merit, not tenure Apply Now and our team will reach out to you within 24–48 hours to schedule a quick virtual interview. Start your career this week with Globe Life AO! Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSTehachapi, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 4 weeks ago

Accretive Technology Group logo
Accretive Technology GroupSeattle, WA
Accretive Technology Group | Customer Service Representative  This role is fully onsite in Seattle, WA (downtown) We are currently hiring for day, swing, and overnight shifts   About Us: Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. We foster a dynamic and collaborative work environment where creativity and analytical thinking drive success. Regular Tasks: Provide customer service to users via Live Chat, SMS messaging, email and telephone. Ensure detailed records are maintained for all customer contacts. Typical shift volume: 150 Live Chats (up to 4 concurrent), 20-30 SMS messages, 20-30 telephone calls, and 40-50 emails. Review customer accounts for possible fraudulent activity, and take appropriate action based on circumstances. Typical shift volume – varies. Provide customer support to performers via email. Ensure detailed records are maintained for all performer contacts. Understand and adhere to department policies, procedures, and escalation processes. Maintain a high level of professionalism and respect with every interaction. May be required to work on special projects as needs arise. In Addition: The role involves recurring work situations with occasional variations from the norm. Duties are performed using established procedures, which may be modified or improved upon. Perform duties independently with minimal supervision. The job involves a high degree of complexity. Must be knowledgeable of all products supported and able to use multiple administration tools at the same time.  Must be highly organized to keep track of daily volume, customer inquiries, and product improvements. Requirements: At least 1 year of high-volume traffic in a call center environment Managing an average of 25 calls, 150 chats, and 30 emails per shift - simultaneously Multitasking is essential in every interaction High energy and commitment to superior customer support General computer/internet knowledge Interpersonal, communication, customer service, and time management skills are imperative Independent decision-making and good judgment are essential in every interaction Strong written and verbal communication skills required Clear and courteous writing and speaking style Ability to identify, analyze, and solve problems Punctuality and excellent attendance Excellent organizational skills Ability to operate telephone, computer hardware/software including keyboard, 10-key, sit for extended periods of time. Basic math skills (add, subtract, multiply, and divide) Benefits/Perks: Employer-paid Medical, Dental, and Vision benefits Life & Disability Insurance Coverage Health Care FSA Day Care FSA 401(k) with a 50% contribution match (no limit) Vacation and PTO plan  Paid Holidays Semi-Annual Profit Sharing Our Customer Service Representatives have the potential to earn up to $8/hour   over and above their base wage   through our Compensation Incentive Program Gym/Exercise Membership Reimbursement  $175 transportation Reimbursement ($100 of this may be used for home internet for remote and hybrid employees) A reasonable, good-faith estimate of the compensation range for this position is $23.00-$26.50 per hour (based on the shift). This position will also include a 401k with 50% matching and profit sharing that is dependent on a variety of factors. Employment opportunities and job offers at Accretive Technology Group will always come from Accretive Technology Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Accretive Technology Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Accretive Technology Group will never send you money or request you return any money back to our company for any reason. Our email domain is @accretivetg.com. The official website to find and apply for job openings at Accretive Technology Group is  https://accretivetg.com/   Accretive Technology Group is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin. Unfortunately, we do not provide visa sponsorship, visa transfer, or corp-corp arrangements. Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from Accretive Technology Group. Powered by JazzHR

Posted 30+ days ago

M logo
Morphius CorpLucerne valley, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

Third Party CS logo
Third Party CSAgoura Hills, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 2 weeks ago

C logo

Customer Service Representative

C&C Heating & Air ConditioningRoseville, MI

$15 - $17 / hour

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Job Description

Customer Service RepresentativeDo you have exceptional communication skills? Do you enjoy providing superior customer service in a fast-paced office environment? Are you a team player looking for a solid team to join? If so, keep reading!Who We AreWe are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offering ongoing training and education. Our customers rave about our technicians and demand only they can work in their home. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel.Why Choose C&C Heating and Air Conditioning?
  • $15.00 – $17.00 per hour
  • Medical, dental & vision insurance
  • Paid Time Off
  • 401(k)
Job Type: Full-timeLocation: Roseville, MISchedule: Day shiftOverviewWe are looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the frontline connection with our clients, providing exceptional service, resolving inquiries, and ensuring customer satisfaction. The ideal candidate is professional, detail-oriented, and passionate about helping others.Responsibilities
  • Deliver outstanding customer support via phone, email, and chat
  • Conduct outbound calls to follow up with clients and address questions or concerns
  • Provide accurate product information, assist with order processing, and resolve issues
  • Handle cash transactions accurately and efficiently
  • Maintain detailed records of customer interactions through precise data entry
  • Use computer systems to track requests, feedback, and resolutions
  • Collaborate with team members to improve processes and enhance the customers’ experience
Qualifications
  • Previous experience in customer service or a client-facing role preferred
  • Strong proficiency with office software applications and accurate data entry skills
  • Bilingual skills are a plus and highly valued
  • Excellent communication, organization, and multitasking abilities
  • Positive attitude with patience, empathy, and professionalism when assisting customers
Join our team and make a difference by creating positive experiences for our customers while growing your career in a supportive environment!

Powered by JazzHR

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