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Prodigy Plumbing Inc. of Long Beach, CA is searching for a full-time Customer Service Representative / CSR to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Are you a "techie" who is crazy good at serving people? Do you crave a fast-paced, successful work environment? If so, please read on - you won't regret it! Our Customer Service Representative / CSR earns a competitive pay of $24-$28/hour depending on experience and incredible benefits. If this sounds like the opportunity for you, apply today, and join our office team! ABOUT PRODIGY PLUMBING INC. At Prodigy Plumbing Inc., we are committed to providing superior service in Long Beach and the nearby areas. We are also dedicated to offering unparalleled customer service with each and every job we take on. Our team is proud to be an Angie's List Super Service Award winner and rated 5-stars on Yelp, Google, and Facebook. We offer 24-hour emergency services 7 days a week. The guarantee of timely, respectful service matches the ethics that guide our business. Our guarantee of professionalism and punctuality are made possible by our amazing employees. We all work together as a team. We truly care for the well-being of our employees. We offer highly competitive salaries, great benefits, uniforms, opportunities for advancement, and a fun and rewarding work environment. A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / CSR As a home services Customer Service Representative / CSR, you arrive at the office each day determined to provide superb customer service to our clients. Cheerfully, you manage large amounts of incoming phone calls all while building sustainable relationships with customers through open and interactive communication. With your active listening skills, you identify and assess customers' needs. You answer questions by providing accurate, valid, and complete information. When challenging situations arise, you handle them with skill, providing appropriate solutions and alternatives. You follow up with our customers to ensure that they are happy. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. By going the extra mile, our customers know that they can trust you to help them solve problems. Your excellent communication skills and attention to detail ensure that their needs are met. For each customer interaction, you maintain accurate records, process customer accounts, and file documents using our Service Titan scheduling and dispatching software. You love that you get to interact with people every day and enjoy keeping busy. QUALIFICATIONS Skilled in Microsoft Office Can type 35-40 WPM Customer service skills Experience with Service Titan scheduling and dispatching software is a plus, but not required ! Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you service-oriented, patient, and able to empathize with others? Can you adapt and respond to different types of characters? Are you able to multitask, prioritize, and manage your time effectively? If so, you may be perfect for this office position! ARE YOU READY TO JOIN OUR TEAM? If you are great on the phone and feel that you would be right for this office position at our home services company, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! Location: 90814 https://www.youtube.com/watch?v=ATEK-zxAFFQ Must have the ability to pass a background check and drug screening test.

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in St Louis Park, MN. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Retirement plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license Life and Health license (must be able to obtain) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet user needs. Must be able to interact with customers, diagnose problems, and lead customers through the necessary steps to correct their issues. Must have experience conducting routine system administration tasks and logging data in system admin logs. Location: Onsite - Pensacola VA Clinic, 790 Veterans Way Pensacola, FL 32507 Duration of Position: This role has an estimated duration until September 2026, with a strong possibility of extension. Responsibilities: Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction. Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components. Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests. Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services. Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation. The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage. Utilize debugging protocols and processes. Troubleshoot problems and issues identified by customers and implement corrective actions quickly. Facilitate equipment returns, deployments, unboxing, inventorying, and verification. Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment. Stand and move throughout the work area for prolonged periods. Communication & Interpersonal Skills Active listening: Understand customer needs and concerns fully before responding. Clear verbal and written communication: Explain technical issues in simple, customer-friendly language. Empathy: Show understanding and patience with frustrated or non-technical customers. Relationship building: Develop trust and rapport with customers and colleagues. Professional demeanor: Represent the company with courtesy and confidence in all interactions. Customer-Centric Mindset Proactive attitude: Anticipate customer needs before they escalate into issues. Continuous improvement: Seek feedback to improve both personal performance and customer experience. Ownership: Take responsibility for resolving issues from start to finish. Travel: A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and depending on the event, events may require the need to travel for 2 weeks at a time, equating to 12 consecutive days, departing on Monday, and returning on the Friday of the following week. Overtime is not authorized for any work to include this surge capacity. For work related travel, Kentro will pre-pay specific expenses (airfare, and hotel); expenses that are out-of-pocket will require submission of an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location. Requirements Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education. 2+ years of experience in IT Technical Support, Help Desk or System Administration. Candidates must be able to meet the physical requirements of the role as listed in the job description. Preferred: Experience in conducting routine system administration tasks and logging data in system admin logs Knowledge on a number of debugging protocols and processes Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Health Requirements: This Kentro position provides on-site support for the Department of Veterans Affairs. The Department of Veterans Affairs has facility-specific vaccination and testing requirements (please see the bulleted examples below). If chosen for this role, candidates may be required to show proof that their vaccinations and testing are current. The Kentro Suitability team will provide guidance on what the facility-specific health requirements for this position are, any documents needed, and how to request reasonable accommodation. Yearly Flu Vaccination Tuberculosis testing with a negative result Vaccination records or titer testing required for Measles Mumps and Rubella (MMR), Hepatitis B, and/or Varicella Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us . #LI-BK1

BLISS Car Wash Customer Service (GSA FT) Customer Service Representative - $500 Sign on Bonus. Base $16.90 - $19.00 hourly base pay, plus commission and incentives. Benefits: $500 Sign on Bonus. Hourly plus commission and incentives. Medical, Dental, Vision, Critical Illness & Accident Insurance Plans. 401k with Employer Matching. FREE weekly car washes. We offer the opportunity for growth within the BLISS family and value each one of our team members. BLISS Car Wash is rapidly growing and looking for energetic, smiling team members. At BLISS we make a difference one car at a time. It’s not only about what we do, it’s about who we are. We are passionate and contagiously positive. We love to make people smile and we’ll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We’re all part of life on this planet and together we can make it better. If this sounds like you, then BLISS wants to invest in you and your future. Responsibilities: Greet guests and create an exceptional first impression for all guests. Educate all guests on single wash, upgrades, and membership packages. Offer & Sell BLISS Monthly Unlimited Wash Memberships. Offer & Sell BLISS Single Wash Packages as well as Upgrades. Be able to process payments. Ensure all vehicles are loaded safely and correctly onto the conveyor. Prep the vehicle within company guidelines. Quality Control area - verify all vehicles are BLISS clean and wipe down vehicles within company guidelines. Provide excellent service to ensure all guests have a great experience. Maintain a safe and clean work area. Perform after-hours site cleaning by following the schedule (Cleaning site includes but is not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.). Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy. Ability to follow directions as well as to exercise good judgment and make decisions consistent to the job functions. Follow company safety protocol. Be a team player. Job Qualifications: Experience: Combination of experiences such as car wash, retail, and guest service industries preferred BUT NOT NEEDED. Knowledge: Must always maintain the highest level of service. Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt in a variety of situations. Ability to work varied hours/days as business dictates. Demonstrates ability to improve through training. Skills: Build great relationships with guests and co-workers through great communication and follow-through. Work Schedule: Full-time & Part-time employees that have the ability to work varied hours/days as business dictates. Reporting Relationships: Reports to the Site Manager. Working and Environmental Conditions: Works mainly outdoors and at times indoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.). Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure. Physical Demands: Must have the ability to lift up to 50 lbs. Ability to stand or walk for long periods of time. Ability to operate all related equipment. The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. The company reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary. BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances. We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Remote Customer Service Representative - Technical Remote | Pennsylvania Residents OnlyFull-Time (36-40 hours/week)Pay: Competitive, based on qualifications About DVS Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business delivering high-quality Business Process Outsourcing services. We support complex, regulated programs where accuracy, professionalism, and consistency matter. We hire people looking for long-term roles with growth potential , not short-term or flexible side work. The Opportunity This Customer Service Representative role supports a high-volume technical tolling services program. You will assist customers via phone, email, chat, and case management systems while navigating multiple platforms in real time. This role is ideal for individuals who are dependable, detail-oriented, technically capable, and comfortable working in a structured, performance-driven call center environment . Advancement opportunities exist for employees who demonstrate reliability, accuracy, and strong performance. What You'll Be Responsible For You will manage inbound customer inquiries related to toll accounts, violations, payments, disputes, congestion pricing, and application status. The role also includes working suspended accounts, identifying account types, accurately documenting service requests, and partnering with internal teams to ensure full resolution. High standards for quality, attendance, and professionalism apply to every interaction. Training & Attendance Requirements (Critical to Success) Training begins April 8, 2026 and lasts approximately three weeks. Training hours are 8:30 AM-5:00 PM EST, Monday-Friday , with 100% mandatory attendance during training and nesting. No time off, late arrivals, or early departures are permitted during this period. Two assessments must be passed during and at the conclusion of training to remain employed. Webcam use is required during training and may be required for coaching or meetings after training. If you cannot fully commit to training requirements, this role will not be a fit. Schedule & Availability This position requires open availability within the following windows: Monday-Friday: 7:00 AM-7:30 PM EST Saturday-Sunday: 8:00 AM-2:30 PM EST Employees work 8-hour shifts, 5 days per week, on rotating schedules. Every other Saturday is required and counts as a scheduled workday. Schedules may change based on business needs, and extended hours may be required during peak call volume. Overtime is paid for hours worked over 40 in a workweek. Compensation & Benefits Training is paid. Benefits eligibility begins after successful completion of a 90-day probationary period. Equipment & Remote Work Requirements DVS provides all required equipment, including a computer, monitor, headset, webcam, and peripherals. Candidates must have reliable, high-speed hard-wired internet (Wi-Fi and satellite are not permitted) and a private, dedicated workspace. Technical proficiency will be evaluated through an assessment and a live Microsoft Teams session. Minimum Qualifications A high school diploma is required (Associate degree or higher preferred), along with at least six months of customer service experience. Call center experience is strongly preferred. Candidates must be fluent in English, comfortable navigating multiple systems, able to troubleshoot basic technical issues, and able to meet strict attendance and scheduling expectations. Background check and drug screening are required at no cost to the candidate. Ready to Apply? This is a full-time, long-term position with advancement opportunities for individuals who demonstrate consistency, accountability, and strong performance. If you meet the qualifications and are prepared to complete all steps of the hiring process, we encourage you to apply. Interviews begin: February 13, 2026 Hiring closes: March 6, 2026 Training begins: April 8, 2026 A pre-employment drug screening and criminal background check are required prior to employment.

Farmers Insurance Kaleb Peters Insurance Agency is seeking a passionate, self-driven, Customer Service and Sales Representative with a desire to make a difference in people’s lives as well as their own! Our growing fast-paced insurance office is looking to fill a full-time position. At our agency you will build and develop client relationships within the communities that we serve by promoting our products and the superior customer service of our agency. We will support you as you grow and learn within our agency. As a Customer Service and Sales Rep, you will be part of our family team that is helping to grow the revenue of our office as well as grow your own earning potential! As our client base grows, your earning potential grows through bonus incentives. Apply now and we will contact you about the next steps in the interview process. Must be willing to relocate to the Montrose, CO area. Requirements Must have Property and Casualty insurance license with the state of Colorado prior to employment. Possess a genuine willingness to learn, be intuitive, resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Confident, self-starter who works well independently. Bilingual Spanish is preferred but not required. Job Responsibilities Answer phones, take messages, and respond to voice messages. Take payments from clients and apply to appropriate systems. Make appointments when necessary for policy reviews, etc. Work with clients to solve problems. Actively cross and up-sell current clients. Gather information from customers to provide them with a quote. Benefits Base salary with bonus opportunities Weekends Off Holidays Off Hands On Training Performance Bonuses Vacation Time Sick Leave

Job Title: Customer Service Rep - FMLA Location: Bloomfield, CT Max Pay Rate: $20 Per Hour Core Skills and Experience: 1 year of familiarity with state PFL and FMLA 2 years of Customer Service background Key Responsibilities: Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state, and company policies. Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers, and other key stakeholders necessary to appropriately determine liability. Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s). Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements. Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy, and a positive claimant experience. Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality. Essential Business Experience and Technical Skills: Required: New hires should live a commutable distance from the site the role is posted in. Strong communication skills, both written and oral. Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning. Strong letter writing/Microsoft Word skills. 2 years of Customer Service background. High School Diploma or GED equivalent. This role has mandatory paid training starting on February 16th. Candidates must be available and present for all training days. Preferred: 1 year of experience in one or more leave State and Federal Leave Laws. Prior experience with PFML, FMLA, Absence Management, or Disability Claims. Experience handling insurance claims (auto, home, life, etc.) College Degree / Higher Education.

A Service Role Where You're Valued & Supported! Work with one the top insurance agencies in America! Our agency owner is a nationally recognized consultant, coach and podcaster. We deliver top notch Culture, Compensation and Career Development! Some insurance agencies treat service teams like robots, stuck answering back-to-back calls all day. That's NOT how we do things at Vincent Family Insurance. We know that great service reps make all the difference in client retention and agency growth. That's why we give you the tools, autonomy, and work-life balance you deserve. Stable & Competitive Pay: We believe in rewarding great work. Real Relationships: You'll focus on keeping clients happy A Team That Has Your Back: Work in an office where your contributions are valued. Growth Opportunities: Were committed to supporting our teams personal and professional growth. Work That Feels Meaningful: You're not just answering phones you're protecting families. Salary Range: $45000.00 - $70000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Career Growth Opportunities Mon-Fri Schedule Hands on Training Health Insurance Flexible Schedule Paid Family Leave Annual Wellness Screenings for Employees and Partners Amazing Culture Evenings Off Dental Insurance Vision Insurance Retirement Plan Work from Home Responsibilities P&C Insurance License (If you don't have one, this isn't the role for you yet.) At least 1 Year of Insurance experience, If you have experience you will be able to work remote from day 1! Requirements Assist policyholders with questions, changes, and coverage needs Proactively offer solutions to help clients feel secure and supported Work closely with our Service Manager to ensure seamless service Handle policy renewals, endorsements, and claims support Stay on top of industry changes and new products Who Thrives Here? Someone who loves helping people and solving problems A detail-oriented, organized professional A strong communicator (verbal and written) A team player who enjoys a positive, collaborative work environment

Kinetic Personnel Group is currently recruiting for multiple Senior Customer Service Representative - Bilingual Spanish/English (CSR) for a Public Health Plan (government entity). This position will be based in Orange County. This 3 billion-dollar a year government public agency is renowned for its work in the community and being a great place to work. The CSR is the first line of contact for Health Plan members and providers. The incumbent will assist members and providers with questions related to the Medi-Cal programs for Orange County. The incumbent will resolve member inquiries and complaints fairly and effectively. The incumbent will provide information regarding eligibility, enrollment, benefits and services to Health Plan eligible members and providers. This position will start as a six month in-office temporary position with the possibility of going remote and permanent for the right candidate. A permanent job does include excellent government benefits. Pay range: $24-$30/hr depending on experience. Job duties: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Communicates, builds and maintains internal and external relationships by prompt and accurate service. Identifies and communicates challenges that might arise with the use of professional judgement while adhering to departmental policies and procedures. Serves as a mediator to ensure the interests of members and Health Plan are protected. Follows through on and completes all member and provider inquiries or requests. Enters accurate, complete and correct documentation into Facets regarding all issues and/or inquires, complaints and grievances. Serves as a resource for other team members. Functions efficiently and productively in a high-volume telephone call center. Maintains departmental productivity and quality standards. Completes other projects and duties as assigned. Establish and maintain effective working relationships with leadership and staff. Work efficiently and productively with minimal direct supervision. Collaborate and work in a team. Handle multiple tasks at the same time. Apply principles and techniques for handling customer service challenges. Communicate clearly and concisely, both orally and in writing. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment. Requirements: High School diploma or equivalent required. 2 years of Call Center CSR experience required. HMO Medi-Cal experience preferred Bilingual in Spanish/English Basic understanding of managed health care, health care systems and medical terminology – highly preferred Customer resolution skills required 35 WPM – will be tested.

Customer Service Manager – Mental Health Clinic Location: Sugar Land, TX Employment Type: Full-Time Compensation: $70,000–$80,000 annually + bonus incentives Manage daily clinic operations and elevate the patient experience in a fast-growing mental health clinic. This role is ideal for a people-focused leader who thrives in fast-paced environments and knows how to build high-performing teams. No healthcare experience required — we provide training. What You’ll Do Lead daily operations of a high-volume mental health clinic Coach, develop, and hold teams accountable to service and performance standards Ensure patient experiences are welcoming, efficient, and professional Oversee scheduling, patient flow, and clinic workflow Monitor and improve KPIs related to volume, efficiency, and experience What We’re Looking For 3+ years of leadership or operations experience in a high-volume environment Proven ability to manage KPIs and have direct performance conversations Strong communication skills with both people and data Ability to lead confidently in a fast-paced, growth-oriented setting Nice to Have Experience in healthcare, behavioral health, hospitality, or service leadership Customer experience or relationship-based sales background Experience leading teams through growth or change Pay & Benefits $70,000–$80,000 annually + bonus incentives 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after first year) 10 paid holidays About Serenity Healthcare Serenity Healthcare provides advanced, evidence-based mental health treatments in a calm, supportive, and elevated environment. Our mission is to help patients take back their lives when traditional treatments haven’t worked. Serenity Healthcare is an Equal Opportunity Employer.

We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in Piffard, NY on the Mornings shifts (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.• Ensure coffee and products are always fresh and accurate by following our REV procedures.• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.• Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation.• Prepare all products accurately by following the order monitor.• Communicate showcase and product needs to ensure availability for customers.• Regularly monitor and record temperatures of required products.• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards.• Practice proper hand washing techniques and adhere to sanitation guidelines.• Complete all sanitation tasks as outlined.• Health & Safety: • Work in compliance with occupational health and safety legislation.• Follow safe work practices and procedures.• Use required personal protective equipment.• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.• Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude.• Ability to work in a fast-paced environment with a sense of urgency.• Strong communication and interpersonal skills.• Ability to work on a team and with multiple employees.• Attention to detail and ability to accurately process orders.• Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Mt Laurel location. Shift: Off Tuesday and Sunday-6:30 am- 3:30 pm Monday, Wednesday, Thursday, Friday, and Saturday Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: • a minimum of two years office/customer service experience (dispatch experience is preferred) • A professional appearance • Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. • Able to plan and schedule work rather than just react. • Able to "think on your feet" to provide customers with needed information for their specific installation or repair. • Ability to work as part of a team. • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. Job Posted by ApplicantPro

Our agency is expanding and we are looking to hire the right individual to join our outstanding team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance. They will also be responsible for marketing events, cold-calling new clients, past clients and warm leads. If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. We pride ourselves on our outstanding insurance products and customer service. All applicants MUST complete an online assessment upon applying for this position to be further considered. Salary Range: $18.00 - $25.00 per hour Benefits Hourly Base Salary + Commission Hands on Training Mon-Fri Schedule Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Return all phone messages promptly. Share training and education knowledge and expertise with team members. Thoroughly understand and follow all underwriting, rating and compliance requirements. Maintain knowledge of new products and services. Provide exceptional customer service and support. Be outstanding at relationship building. Develop and maintain client relationships. Obtain prospects information such as name, address, vehicle information and enter into quote sheets. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Provides on-going support to insurance clients as needed. Work independently and as part of a team. Assess and identify the wants and needs of your customer(s) over the phone. Handle customer renewals. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Must be highly self-motivated. Professional phone etiquette. Great Customer Service Skills. Works well with other employees and is a team player with a positive attitude. Strong work ethic and leadership skills. Strong communication skills, both oral and written. Driven and goal-oriented individual. Be capable of handling customer rejection. Be equipped with great listening and closing skills. No insurance experience required but must be willing to learn Enthusiasm, optimism, and a willingness to see the good in every situation. Commitment to excellence, willingness to work hard, and willingness to go the extra mile. Ability to take initiative, be proactive, and think outside the box. Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

BLISS Car Wash. Customer Service Lead (GSL): $17.81 to $19.00 per hour. $500 Sign on Bonus. Benefits: $17.81 - $19.00 hourly pay plus commission. $500 Sign-on Bonus. Flexible working hours. Medical, Dental, Vision, Critical Illness & Accident Insurance Plans. 401k with Employer Matching. FREE weekly car washes. We offer the opportunity for growth within the BLISS family and value each one of our team members. At BLISS we make a difference one car at a time. It is not only about what we do, it’s about who we are. We are passionate and contagiously positive. We love to make people smile and we will do whatever it takes to make our guests happy. We are water warriors and believe water is life so we fight to conserve it at every turn. We are united as we are all part of life on this planet, and together, we can make it better. If this sounds like you, then BLISS wants to invest in you and your future. The Customer Service Lead is responsible for assisting in the day-to-day operations from site upkeep to guest service, and membership sales, as well as training a positive team. An outgoing and friendly personality with a passion for guest caring is a key component of this role. The Customer Service Lead is responsible for ensuring a positive/safe experience for guests as well as providing a safe/positive working environment for employees. Essential Job Duties: Lead site staff and improve/maintain a clean, safe & efficient site. Assists with daily paperwork in the Manager/Assistant Site Manager absence. Provide the best customer experience by training the team on all internal and external programs and building customer loyalty through the membership program. Ability to train the team on Monthly Unlimited Wash Memberships as well as Single Wash Packages. Provide daily direction to the staff and ensure safety and other compliance procedures are being adhered to. Strong problem-solving skills and stay in regular communication with the Site Manager. Follow through on-site open/close process and ensure the site is fully operational during business hours. Responsible for creating a culture and level of interaction to ensure exceptional customer care. Accountable for providing strong, positive, and proactive leadership to the team while providing direction, training, and feedback. Sustains a high level of product knowledge and product preparation. Maintains clean work areas. Maintains a safe work environment for employees, vendors, and guests. Ability to follow directions and make decisions consistent with the job functions. Perform (after-hours) site cleaning (Cleaning site includes but is not limited to Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.) Maintain high standards of personal appearance and grooming, which include wearing the proper uniform appearance policy. Responsible for compliance with local, state, and federal laws as well as internal audits. Enjoy working outdoors. Be a team player. Other Responsibilities: Greet and create an exceptional first impression for all guests. Offer & Sell Monthly Unlimited Wash Memberships and Single Wash Packages. Ensure all vehicles are loaded correctly and safely onto the conveyor. Prep the vehicle within company guidelines. Quality Control Area (If applicable) - verify all vehicles are BLISS clean as well as wipe down vehicles within company guidelines. Job Qualifications: Always maintain the highest level of customer care. Ability to adapt to the ever-changing high-volume retail. Have the capacity to take initiative when problems arise. Flexibility to adapt to a variety of situations. Have attention to detail with the capability to prioritize and meet deadlines. Ability to work varied hours/days as business dictates. Demonstrates ability to improve staff performance through motivation, training, and setting clear expectations. Leadership Skills: Excellent verbal communication skills. Must be able to lead, support, and contribute to team goals. Language Skills: Ability to communicate in English. Communicate operational concerns with Management and co-workers. Reporting Relationships: Reports to the Site Manager. Working and Environmental Conditions: Works OUTDOORS with exposure to fumes from vehicles, equipment, and cleaning solvents. Constant fluctuation in temperature and conditions. Noise and vibration exposure. Physical Demands: Must have the ability to lift up to 50 lbs. Ability to stand or walk for extended periods. Flexible hours, night and day, weekends, and holidays. Ability to operate all related equipment. The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. The company reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary. BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. A Sign-on bonus is payable after 90 days of continued employment. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus /bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of Full-timeCustomer Service Attendant Floater. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Install and remove new and existing vending equipment Complete minor vending equipment repairs Test and monitor vending equipment to ensure proper function Fill vending machines with merchandise in a manner conducive to sales Encourage good customer relations through product promotion Rotate perishable merchandise and minimize waste Assist Mechanics, Drivers, and Customer Service Attendants as needed Perform any other duties as specified by management Requirements: Maintain an acceptable driving record Maintain a negative drug test result throughout term of employment Previous utility or vending experience is helpful, but not necessary Able to complete all paperwork in a timely manner Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our administrative support team. The ideal candidate will play a critical role in ensuring customer satisfaction by providing timely, accurate, and professional service via phone, email, and in-person communication.