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Our company is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate.    We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate.   AT&T Sales & Customer Service Associate Responsibilities: Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly  Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services  Track all sales orders from start to finish to create a seamless customer experience  Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs   AT&T Sales & Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems   Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA  Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

  Our company is a leading provider in mobile services and enrollments. We are expanding the wireless enrollment services for our client and looking to add valuable Sales and Customer Service Agents to join our sales team. We are actively seeking out well rounded, sales driven and customer focused individuals to combine direct sales, customer service and enrollment skills in order to reach our target audience and expand brand awareness.    Sales and Customer Service Agent Job Description:   As a Sales and Customer Service Agent the individual is at the frontline of the customers wireless products and service needs. Based in a variety of designated settings the Sales and Customer Service Agent will display a variety of wireless services knowledge to effectively identify the customers needs and enroll them in products accordingly. This role focuses on driving direct sales and building relationships. The ideal candidate to fill the Sales and Customer Service Agent position is not only sales driven but also has a passion for delivering extraordinary customer service.    Sales and Customer Service Agent Responsibilities:   Educating customers on all wireless services, products and promotions to custom fit solutions to meet customer needs during the enrollment process Work with customers directly to qualify them for their new services and enroll them Work with team to strategies increase sales aspects and continue skill development to take on future leadership roles  Participate in ongoing product, and sales training to meet the industry standard Actively listen to candidates with empathy and care based on their needs  Responsible for maintaining precise reconciliation of all monetary sales transactions   Sales and Customer Service Agent Qualifications:   Proven experience in a customer service, enrollment or sales-driven role is highly preferred Demonstrates exceptional communication and interpersonal skills with the ability to build and foster customer relationships Ability to work independently and effectively collaborate in a team setting with fellow Sales and Customer Service Agent Possesses strong customer care, active listening and problem-solving skills Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

ES Solutions Firm is excited to announce our expansion into the Pest Control world! We are proud to be partnering with a national Pest Control leader and remain committed to providing a customer-focused experience that delivers accessible pest control solutions in a simple, convenient manner. Now more than ever, we are dedicated to providing consumers with solutions that will cost less and deliver more.  Due to high demand and a growing need to support client contracts in the Orlando area, we are expanding our Customer Service team. The Customer Service Specialist will schedule appointments with qualified consumers, acquire and present extensive knowledge of pest control solutions, and secure ongoing business relationships on behalf of ES Solutions. Entry Level Customer Service Specialists will be allowed to work closely with upper management and seasoned national trainers to receive thorough classroom training and education in all departments. As a member of our Customer Service team, you will be given the responsibility of increasing brand awareness as the trusted face of our company, paving the path for future upward mobility. Customer Service Specialist Responsibilities: Deliver compelling and informative presentations to homeowners, property managers, and business owners about the benefits of our pest control services. Identify and pursue new sales opportunities through various channels, including networking, referrals, and community events. Build and maintain strong relationships with clients, providing excellent customer service and follow-up to ensure satisfaction and retention. Assess customer needs and tailor pest control solutions to meet their specific requirements, ensuring a personalized approach for each client. Gain a deep understanding of our pest control services and solutions, including treatment methods, safety protocols, and environmental impact, to effectively educate and inform potential customers. Preferred Qualifications: Exceptional student mentality and intense focus  Zealous work ethic and a natural leadership ability Strong sense of urgency and an infectiously positive attitude An aptitude for problem-solving in a fast-paced environment Substantial moral compass and profound integrity #LI-OnSite Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Scope:  This is a critical position requiring excellent customer interaction skills. Individuals are expected to accurately service and satisfy customers by responding to customer inquiries. Concierge/Customer Service Representative needs to be versatile and equipped with a strong skill set to handle the complexity of the job. This is a remote position with no requirement to commute to an office.  Education: Minimum HS Diploma/GED, 2 years college or higher education preferred. Experience: One year Customer Service / Call Center experience in a health care related role. Medical Intake or Third-Party Administrator (TPA) experience preferred. Bilingual English-Spanish a plus. Requirements/Skills: Patience and ability to handle difficult situations tactfully and diplomatically. • Strong customer relations, interpersonal skills. Strong appreciation and ability to handle confidential & sensitive information. • Proficient with Microsoft applications, strong computer skills and computer navigation. Excellent data entry and typing skills.  Knowledge of provider organizations and networks.  Knowledge and understanding of CMS Medicare reimbursement rates.  Ability to effectively negotiate rate structures.  Takes initiative to resolve situations and to accomplish projects actions and tasks.  Excellent verbal and written communication skills.  Independent judgment in decision making and problem solving.  Ability to multi-task and anticipate potential needs/problems.  Ability to build relationships with internal and external customers.  Medical Terminology  Strong attention to detail.  Understanding of Self-Funded health benefits a plus.  Claim processing skills a plus.  Insurance verification or pre-certification a plus Provider office/facility billing department or financial area. Strong analytical and research skills Duties and Responsibilities: Respond to telephone and email inquiries received from members and provider within defined service standards. Negotiate with providers to gain acceptance for plans without network agreements and/or out of network providers.  Assist members with benefits and healthcare questions.  Document all calls received in system-based call log. The incumbent may be responsible for duties or responsibilities that are not listed in this job description. Duties and responsibilities may change at any time with or without notice The salary range for this position is from $16 to $18 per hour. Work Environment / Physical Demands: This position is in a typical home office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. We are an Equal Opportunity Employer, including disability/veterans. Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.  Requirements:  Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

About Us: YE California is a dynamic and fast-growing company dedicated to delivering top-notch solutions to our clients. We are seeking a motivated and results-driven a  Customer Service And Sales Support Representative  to join our team by working at home and expanding our customer base. Job Responsibilities: Engage with potential clients through virtual meetings, emails, and calls. Identify customer needs and provide tailored sales solutions. Build and maintain strong client relationships to ensure long-term partnerships. Meet or exceed monthly sales targets and KPIs. Collaborate with the sales and marketing teams to optimize sales strategies. Accurately maintain CRM records and follow up with leads. Stay up to date with product knowledge and industry trends. Qualifications: Proven experience in sales, customer service, or a related field. Strong communication and negotiation skills. Self-motivated and goal-oriented with the ability to work independently. Comfortable with virtual communication tools (Zoom, Slack, CRM software, etc.). Ability to adapt to a fast-paced, target-driven environment. A positive attitude and a passion for sales. What We Offer: Competitive commission structure, bonuses and retirement package. Flexible work hours with a fully remote setup. Opportunities for career growth and development. Training and support to help you succeed. A dynamic and collaborative team environment. Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Our company is the lead provider in AT&T products and services specializing in their sales and customer experience department. We are rapidly expanding our customer acquisition in the local area providing tailor fitted solutions to AT&T new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to joining our team as an AT&T Sales & Customer Service Associate.    We are looking for customer-first individuals to join our team as an AT&T Sales & Customer Service Associate. In this role, you'll be the primary point of contact helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate.   AT&T Sales & Customer Service Associate Responsibilities: Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate will provide caring, courteous, trustworthy, and professional service to AT&T customers directly  Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers sales orders on new internet and wireless services  Track all sales orders from start to finish to create a seamless customer experience  Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs   AT&T Sales & Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, endpoint-of-sale systems   Powered by JazzHR

Job Opportunity: Customer Service Representative Entry Level (Remote) Company: Globe Life AO Employment Type: Full-Time / Part-Time Location: Remote (U.S.-Based Only) Earn: $60,000 - $150,000+/year | No Experience Needed | Full Training Provided Launch Your Career From Home — No Experience Needed, Full Training Provided! Are you ready to start a rewarding career with unlimited potential—all from the comfort of your home? Globe Life AO, a trusted name in the supplemental insurance industry for over 65 years, is looking for motivated individuals to join our remote team as Entry-Level Customer Service Representatives . Whether you're a recent graduate, making a career change, or seeking a flexible position with high earning potential, this is your chance to build a long-term, purpose-driven career. What You'll Do: Provide personalized customer support via phone, email, and virtual meetings Assist clients in understanding their insurance benefit options Respond to questions about policies, coverage, and claims Schedule and lead virtual consultations with new and existing customers Maintain product knowledge to guide clients in making informed decisions Who We're Looking For: No prior customer service or insurance experience required High School Diploma or GED (college students and recent grads welcome) Excellent verbal and written communication skills Comfortable using basic technology (Zoom, email, etc.) 18 years or older and legally authorized to work in the U.S. Reliable, self-motivated, and eager to grow professionally What We Offer: 100% Remote Work – Say goodbye to commuting Weekly Pay + Uncapped Bonuses Residual Income Opportunities Flexible Scheduling (Part-Time & Full-Time Options) Comprehensive, Provided Training Program Career Advancement into Leadership Roles Performance-Based Company Trips and Incentives Popular Titles That Align With This Role: Remote Customer Service Jobs | Work From Home Jobs | Entry-Level Remote Positions Customer Support Representative | Benefits Advisor | Virtual Sales & Support Roles Ready to Take the First Step? If you’re ready to take control of your future and start a career that offers flexibility, purpose, and unlimited growth potential— apply today . Join a company that’s invested in your success and discover how rewarding remote work can truly be. Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR