Find Best Customer Service Jobs – Auto Apply & Boost Your Career

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Scope: This is a critical position requiring excellent customer interaction skills. Individuals are expected to accurately service and satisfy customers by responding to customer inquiries. Concierge Customer Service Representative needs to be versatile and equipped with a strong skill set to handle the complexity of the job. This is a remote position with no requirement to commute to an office. Education: Minimum HS Diploma/GED, 2 years college or higher education preferred. Experience: One year Customer Service / Call Center experience in a health care related role. Medical Intake or Third-Party Administrator (TPA) experience preferred. Bilingual English-Spanish a plus. Requirements/Skills: Patience and ability to handle difficult situations tactfully and diplomatically. • Strong customer relations, interpersonal skills. Strong appreciation and ability to handle confidential & sensitive information. • Proficient with Microsoft applications, strong computer skills and computer navigation. Excellent data entry and typing skills. Knowledge of provider organizations and networks. Knowledge and understanding of CMS Medicare reimbursement rates. Ability to effectively negotiate rate structures. Takes initiative to resolve situations and to accomplish projects actions and tasks. Excellent verbal and written communication skills. Independent judgment in decision making and problem solving. Ability to multi-task and anticipate potential needs/problems. Ability to build relationships with internal and external customers. Medical Terminology Strong attention to detail. Understanding of Self-Funded health benefits a plus. Claim processing skills a plus. Insurance verification or pre-certification a plus Provider office/facility billing department or financial area. Strong analytical and research skills Bilingual English-Spanish a plus. Duties and Responsibilities: Respond to telephone and email inquiries received from members and provider within defined service standards. Negotiate with providers to gain acceptance for plans without network agreements and/or out of network providers. Assist members with benefits and healthcare questions. Document all calls received in system-based call log. The incumbent may be responsible for duties or responsibilities that are not listed in this job description. Duties and responsibilities may change at any time with or without notice The salary range for this position is from $16 to $18 per hour. Work Environment / Physical Demands: This position is in a typical home office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.We are an Equal Opportunity Employer, including disability/veterans. Powered by JazzHR

We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants. Requirements: Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities. Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement (upon qualification) Life insurance Retirement Plan UNION BENEFITS – Our staff also belong to a union which includes benefits Flexible hours Remote work optional and available Powered by JazzHR

The Durable Medical Equipment (DME) Customer Service Associate must be eager-to-learn and possess a diligent work ethic. Also the candidate must bring a compassionate and can-do mentality to the job. DME/HME industry experience is preferred, but not required. Pay:$16 -18hr Schedule: Monday-Friday and every other Saturday The DME Service Associate's primary role is to ensure that new and current client relationships are nurtured while effectively, accurately, and efficiently receiving and processing incoming orders. Duties include, but are not limited to, the following: Greet walk-in clients, answer phone, and monitor inbound fax queue to receive incoming orders from clients and referral sources in a timely and courteous manner Enter New Clients into company computer database for assigned product groups Call New Clients to Take Orders and verify information for assigned product groups Enter, Print, Fax, & Confirm CMNs in company computer database for assigned product groups Procure all documentation as it pertains to the clients' insurance requirements Process orders as received for assigned area and Set Up Auto Schedules as applicable Verify insurance for clients as applicable Document in the appropriate section of the patient notes in the company computer database all communicative work performed on behalf of our clients  Address clients’ and referral sources’ complaints, concerns, problems, and requests Follow-up on the procuring of required patient file documentation (“follow ups”) in a timely manner Log all client complaints in the Complaint section of the patient notes in the company computer database Other duties as assigned Requirements: High school graduate or equivalent Professional, positive demeanor with excellent customer service skills a must Willingness to learn a new skill set Strong attention to detail and ability to follow up Must be able to demonstrate a basic computer skills Must be able to work alternating Saturdays Doubek Medical Supply (DMS) is a durable medical equipment supplier specializing in the delivery of medical supplies and equipment to patients' homes.  Located in the southwest suburb of Alsip, IL, roughly 20 miles (40 minutes) from downtown Chicago, we are a 3rd generation, family-owned company that has been serving the medical needs of the greater Chicagoland area for over half a century.   At Doubek Medical Supply, we pride ourselves on our reputation for providing exceptional service and patient care.  Our fun and friendly work environment, along with our highly-experienced staff, are key components to delivering great service to our clients and referrals. In addition to competitive wages, DMS offers a wide array of benefits, including health insurance, 401(k) Profit Sharing Plan, Group Term Life Insurance, Paid Time Off, and Paid Holidays to name a few.  Doubek Medical Supply is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.   Powered by JazzHR

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures Job Summary: This position will be focused on collecting MALE client urinalysis. Responsible fo r the collection, organization, documentation and reporting of UAs collected in strict accordance with the USPO Contract. This position requires collection of UAs from Male patients as ordered under the contract, documentation of all UAs collected, close communication with the Care Team and USPO Officers, management of supplies, ensuring adherence to contract requirements. Will also perform front office duties, including greeting, registering patients, answering phones, scheduling appointments , collection and verification of demographic and insurance information, collection of payments, and basic clerical duties in overall daily support of clinic functions and staff, while ensuring that the front office environment is respectful and supportive to patients. Non-Exempt$15.35 Job Requirements: High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position. Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record. Bilingual English/Spanish preferred Benefits: Health Insurance - PPO Dental Insurance Vision Insurance 401(K) with employer matching Life and AD&D Insurance Short Term Disability Long Term Disability Supplement Life Insurance Paid Time Off (PTO) Holidays (9) Education Reimbursement Cafeteria Plan Employee Assistance Program Travel Reimbursement 34-70-655-02#INDEL Powered by JazzHR

Remote Client Representative Location: 100% Remote | Schedule: Flexible We have proudly served working-class families since 1951, offering life, accident, and supplemental health products to protect members of labor unions, credit unions, associations, and their families . We’re seeking dedicated representatives to build long-term client relationships from the comfort of home via Zoom virtual consultations . Requirements / Responsibilities / Rewards Conduct Remote Client Consultations: Meet with clients virtually to understand their financial goals, explain policy features, coverage options, and premium costs. Provide Customer Service: Support policyholders with inquiries, policy updates, and claims processing. Foster Relationship Building: Maintain ongoing communication with clients to review needs, update policies, and address life changes. Uphold Compliance & Documentation: Follow industry regulations and company policies, keeping accurate client records. Suggested Qualifications Excellent communication skills Basic computer proficiency Strong work ethic Outgoing, energetic, and personable Effective time management Leadership or management experience a plus Job Benefits 100% Work from Home Paid weekly, with suggested schedules for success Bonuses and structured contracts Health Insurance Reimbursement Life Insurance Flexible Schedule & Retirement Plan Lifetime Renewals All interviews conducted via Zoom. Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Exciting Opportunity: Sales Manager – Remote & Flexible! Are you an experienced professional in customer service and sales? Bring your expertise, dedication, and leadership to our team as a Sales Manager—and enjoy the freedom of working from home with a flexible schedule. Join a supportive community that values your skills and experience. Requirements / Responsibilities / Rewards Work from Home: Enjoy the convenience and flexibility of your own space. Health Insurance Reimbursement: Prioritize your well-being with our reimbursement plan. No Cost Leads: Focus on building relationships and driving results—we provide high-quality leads at no cost. Mentorship From Day One: Access guidance and support programs to help you thrive. Your Role: Lead & Inspire: Motivate and guide a team of dedicated professionals. Embrace Technology: Utilize cutting-edge tools to streamline processes and boost productivity. Build Relationships: Forge meaningful connections with clients and team members. Drive Results: Implement sales strategies and contribute to organizational success. Qualifications: Proven experience in customer service and sales management. Self-motivated and comfortable working remotely. Innovative mindset and open to new approaches. Comfortable using virtual collaboration tools. What We Offer: Flexible work-from-home schedule for work-life balance. Health insurance reimbursement for your well-being. High-quality leads and mentorship to support your success. A supportive, growth-oriented team environment. If you’re ready to embark on a fulfilling career where your experience is celebrated, apply today and explore new possibilities with us! Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

About Crystal D At Crystal D, our mission is to be the first choice for awards and gifts. We are driven by integrity, quality, and a passion for delivering an exceptional customer experience. Job Purpose The Order Manager is responsible for managing customer orders from start to finish, ensuring on-time delivery and a process that is Simple, Easy, and Fast . This role builds trusted customer relationships by providing expert guidance, proactive communication, and WOW-level service through ICE. This role requires working on-site in our office Key Responsibilities Manage customer orders throughout the entire order lifecycle. Communicate clearly with customers regarding products, timelines, and expectations. Drive order approvals and production in a timely manner. Complete quality checks on high-value orders (over $750). Partner with internal teams to ensure order accuracy. Resolve customer issues with professionalism and ICE standards. Answer and document customer calls promptly and accurately. Qualifications 1–2 years of experience in order entry and/or customer service. Excellent written and verbal communication skills. Strong attention to detail and ability to multitask. Proficiency in Microsoft Office. Proactive problem-solver with a customer-first mindset. What Makes You Successful Integrity, dependability, and empathy. Driven, flexible, and detail-oriented. Committed to personal and professional growth. Our Core Values Integrity • Quality • Respect • Commitment • Passion Benefits* Weekly Pay Paid Holidays Paid time off 401(k) match Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance MANY Company events Address: 505 Atwater CircleSt. Paul, MN 55103Pay: Starting at $23/hr. ~ depending on experience If you’re passionate about delivering exceptional customer experiences and want to grow with a values-driven company, we’d love to hear from you. Apply today and become part of the Crystal D team. Powered by JazzHR

Are you available in the mornings? Afternoons? Evenings? Weekends? Exciting Job Opportunities at Nebraska Crossing - Apply Now! Are you ready for a fantastic career opportunity? Applying with us is like casting a wide net – a single application opens doors to 75 of our esteemed employers at Nebraska Crossing! Here's what you can expect: Quick Response: You'll hear from us within 48 hours of applying. Competitive Pay: Pay starts at $15 (depending on the employer)! We are looking for candidates who embody: Passion for the brand Team-first attitude Friendliness Customer Focus Dependability A zest for FUN! Requirements include: Friendly personality Answer customer questions about specific product/services Ensure the sales floor is stocked Work during mall hours M-Th 10am-8pm, F-Sa 10am-9pm and Su 11am-6pm. Benefits of working with us: Fun and Exciting brands Employee discountsFlexible schedulesDiverse and inclusive culturesEmployee first store environment If you believe you'd be a great fit, don't miss out! Apply now. #LI-DNI Powered by JazzHR

Head of Customer Service – MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We serve thousands of customers a day and are building an elite customer service team to scale support operations efficiently at high volume without sacrificing quality. We are looking for an A-player Head of Customer Service to take full ownership of our CS department and help us scale to the next level. This is a high-responsibility, high-autonomy role reporting directly to the founders. Your Mission: Own the customer service function end-to-end, ensuring our customers receive world-class support while driving key KPIs like CSAT, Trustpilot rating, response time, and retention. You will manage a large remote team, hire and develop talent, fix broken systems, and continuously improve performance. Responsibilities: Lead and manage our CS team of ~40 agents and 5 Team Leads   Audit and optimize performance daily via ticket reviews, SOP updates, and clear feedback loops   Hire, onboard, train, and if necessary, fire agents and Team Leads to maintain a high-performance culture   Build, track, and report on key CS metrics: CSAT, Trustpilot score, refund rate, chargeback rate, first response time, and oldest ticket age   Proactively identify issues within tickets, processes, or systems and develop action plans with Team Leads to resolve them   Improve customer retention and satisfaction through better systems, coaching, and support experiences   Provide daily reports to founders, including key wins, fires, and areas of focus   Hold Team Leads accountable to their numbers, quality standards, and process adherence   Drive continuous improvements in response speed, quality, tone, and policy application   Ensure all SOPs are up to date and followed rigorously   Collaborate with our tech, ops, and product teams to fix underlying issues impacting customers   Our Tech Stack: Richpanel (CRM)   Shopify   Recharge and Checkout Champ (subscriptions)   Stripe (payments)   Slack and WhatsApp for team comms   KPIs You Will Own: Trustpilot Score: 4.5+   CSAT Score: 4.0+   First Response Time: Under 8 hours   Oldest Ticket: Under 1 day   Agent Productivity: 80+ tickets/day per agent   Refund and Chargeback Rates: Kept within acceptable thresholds   What We Are Looking For: Proven experience managing large customer service teams (30+ agents)   Experience with high-volume DTC eCommerce, especially in a subscription based business   Strong analytical skills with the ability to build and maintain dashboards and reports   Track record of improving KPIs and customer satisfaction   High attention to detail and process-orientation   Clear, direct communicator with high personal accountability   Ability to think critically, spot problems, and implement effective solutions fast   Comfortable working across multiple time zones and managing remote teams   Culture fit: proactive, action-biased, detail-obsessed, accountable Why Join MNY Ventures Direct access to founders of a high-growth supplement brand   Full operational autonomy in your department   Performance-based recognition and advancement   No corporate red tape, just clear results and rewards   Build, shape, and own the future of our customer experience   This Role is Not for You If: You are looking for a task-based role with a fixed daily routine   You need constant direction or step-by-step instructions to take action   You avoid difficult conversations or shy away from holding people accountable   You are uncomfortable making decisions that impact customer experience or revenue   You prefer to only “manage” without being in the trenches auditing tickets and systems   You get overwhelmed in fast-paced environments where speed of execution is expected   How to Apply: If you’re an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. Include the code word: ExecutionFirst somewhere in your application. We will only review candidates who follow these instructions, it tells us you actually pay attention to details and directions. Powered by JazzHR

Top Tier Executives is an innovative Consulting firm, focused on delivering the best results for our clients. We have been able to come up with a way to deliver personalized and humanized marketing strategies and customer service to stand out from the crowd. Our approach allows a more hands-on day to day for our team, which ensures each member contributes to the overall growth of our projects. We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way. We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs. What We’re Looking For: Willingness to learn Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred College level degree in Business, Marketing, Psychology preferred Problem solving ability Excitement to grow into different roles Excellent communication skills What We Offer: Paid Training Sign-On Bonus Management Training Program 401(k) match Potential Cross-Training Opportunities In: Public Speaking Administrative Human Resources Finance / P&L Powered by JazzHR

WE ARE HIRING ASAP! LOCAL CUSTOMER SERVICE APPLICANTS NEEDED! We are looking for someone with excellent communication skills to fill our newly open customer service position. Responsibilities Will Include: Customer service Handling customer complaints and escalations Completing sales using our current POS Be able to provide product knowledge Assisting with maintaining sales targets What We Offer: Dedicated career paths for all positions. We believe in promoting from within, there are opportunities to move to different areas of the company Who We Are Looking For: Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism. Qualifications: Positive attitude High school diploma or GED Friendly and helpful personality A willingness to learn and grow Powered by JazzHR