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Lifestyle Communities, Ltd. logo
Lifestyle Communities, Ltd.New Albany, OH
Job Description: Team Member Title: Restaurant Service Manager Location: New Albany, OH Team: The Goat Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat is all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting our restaurant, leading and managing the front of house team members, participating in recruitment efforts, coordinating and managing all on-site front of the house training initiatives, and adhering to all required health and safety standards. Who You Are: In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. Makes an impact through these primary responsibilities: Ensures staff is consistently providing positive, memorable experiences to all guests, Continuously pushes to meet financial objectives and drive to increase sales and customer base. Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with the corporate training team to retrain and position employees. Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. Ensures service teams are ready to execute needs and requests of LC Events team to provide customers and residents with an excellent event experience Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. Assists with food prep, cooking, serving or bar duties when required. Manages staff under the direction of the General Manager. Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. Ensures that guests receive outstanding experiences every time, and leads by example. Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. Coordinates and manages all on-site front of house training initiatives and programs. Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager and Human Resources. Coordinates service staff and resources for special events, social gatherings to ensure all events are executed seamlessly. Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: Qualified candidates will have at least two (2) years of bar or restaurant operations management experience. High School Diploma or equivalent Previous experience leading bar or restaurant kitchen operations required Strong leadership skills Ability to multitask, maintain a sense of urgency at all times, and be able to work in a dynamic, fast paced, environment Strong attention to detail Team player with a positive attitude and must have excellent customer service skills. ServSafe certification preferred. ABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: Full Suite of Health Benefits Retirement Plan with Company Match Competitive PTO policy Generous parental and family leave Strong Company Culture Career Growth Opportunities Community Engagement and Volunteerism Lifestyle Communities (LC) is an Equal Opportunity Employer.

Posted 2 weeks ago

Jack in the Box, Inc. logo
Jack in the Box, Inc.Rubidoux, CA
Restaurant Managers Great employees deserve great benefits! Bonus 4 x per year Paid vacation 3 weeks per year Medical, dental, vision, and life and disability plans Sick time and company holidays 401(k) plan with company match Leave programs for qualifying events Advancement opportunities Tuition assistance FREE meals on your shift Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Walk the talk and eat a Jumbo Jack with us. We know you have so much to bring to the table as a leader. Share your passion for food and life and motivate your team to pursue a better future for themselves and others. Yes, you have a business to run, but your priority should be your people (and, maybe a Munchie Meal). As a Restaurant Manager you will: Demonstrate a passion for the business and managing the overall operations Find, train, develop and recognize the best people Manage daily activities to ensure guests receive excellent customer service Demonstrate a strong awareness and concern for food quality and safety Adjust to multiple demands and shifting priorities We ask you to: Have 3+ years of experience in managing a service concept with full profit and loss responsibility Have a High School diploma or equivalent required; college degree preferred Have the ability to communicate effectively in English Be at least 18 years of age Be willing and able to work a flexible schedule Have the ability to lift and carry 10-65 lbs. Have a valid driver's license, reliable transportation and proof of insurance Pay Range: $83,200 - $85,000

Posted 30+ days ago

Hooters Of America, LLC logo
Hooters Of America, LLCOrlando, FL
Overview: Hooters of America LLC is looking for a Restaurant Manager in our Hooters of America!! Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation, and Atmosphere. Assists General Manager to ensure operations run efficiently and according to company policy and standards. Ensures vendors and suppliers are properly compensated and are meeting the needs of the business. Assists General Manager in the selection of Front of House and Back of House employees. Supports the training and development of restaurant employees. Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their roles. Responsible for assisting in the completion of general business administration including payroll, human resources, marketing, and financial reporting. Promotes the business, builds sales, increases profits, ensures guest satisfaction, and brand integrity. The Restaurant Manager embraces the company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Hooters is an Iconic concept, we currently operate 450+ Restaurants worldwide with more to come. Do you have a passion for Food, People and Fun while working? If so, Hooters could be the perfect fit for you! With an over whelming demand for awesome atmosphere and service we are looking for our next leaders to provide ice cold beer and hot wings delivered by our World-Famous Hooters Girls. Our comprehensive paid - training program is designed to train you for the skills necessary to be successful in your position, develop leadership qualities, and position you to advance within the organization. Hooters thinks everyone looks good in ORANGE, do you? Responsibilities: People Performance Management Hiring & Retaining Talent Leadership & Coaching Training & Development Customer Guest Service & Atmosphere Guest Satisfaction Food & Beverage Quality Menu & Product Launches Financials Deliver Results Planning & Execution Inventory Control/P&L Standards Responsible Alcohol Service Food Safety/Sanitation Hooters Girl Image Facility Maintenance & Cleanliness Safety & Security Responsibilities Scheduling & Staffing Proper Cash Handling Team Building Manage Vendor Relationships To Go Service & Catering Local Store/Grassroots Marketing Qualifications: High School Diploma/GED 2+ years of full service restaurant management experience in a complex & fast paced environment Successfully completed food safety/sanitation training Must be 21 years of age or older Knowledge, Skills, Abilities Basic knowledge in Microsoft Word and Excel General knowledge in full service restaurant operations/hospitality industry Strong organization and planning skills Strong operational skills in a customer-service & hospitality environment Strong coaching skills Intermediate mathematical computations skills Ability to communicate clearly and concisely, both orally and in writing Ability to build relationships at all levels Ability to handle confidential and sensitive information Ability to manage changing priorities All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Posted 30+ days ago

Jack in the Box, Inc. logo
Jack in the Box, Inc.Birch Bay, WA
RESTAURANT TEAM LEADER This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in Box Inc., will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Work Happy. Be Happy. Be You. Compensation & Benefits Hourly Wages: Washington Locations: $16.66 - $21.16 per hour. Hawaii Locations: $14.25 - $16.00 per hour Additional Pay: Graveyard Shift Premium: Additional $1.00 per hour for shifts after 10:00 PM at select locations Perks & Benefits: Employee Meal Discount: 50% off meals, up to $10, during your shift Health Insurance: Available for eligible employees Our food isn't the only thing that should make you happy. Whether you're learning the finer points of customer service as a Guest Service Cashier or cooking up craveable food in the kitchen we want you to know we are here to help you learn new things and grow as an individual. You will have the opportunity to: Deliver memorable experiences Greet customers in the restaurant or drive-thru window Work on the cash register or kitchen production position Prepare and store food and beverages Maintain the appearance of the dining room and exterior of the restaurant You must: Serve food quickly and accurately Be a good team player and treat others with care and respect Be able to lift and carry 15-25 lbs.

Posted 30+ days ago

Taco Bell logo
Taco BellDenver, CO
Position Mission: As a Restaurant Leader, your primary focus is delivering exceptional customer service by ensuring high-quality products and service standards. You will maintain rigorous standards in product quality, service speed, and cleanliness, projecting a professional image through your own appearance and that of your team. Proactively engaging with customers, you will continuously enhance their dining experience and uphold the restaurant's reputation. Responsibilities Include: Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Demonstrates principled leadership and sound business ethics; stands up for what's right. Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Required Skills, Knowledge and Abilities: 2+ years supervisory experience in either a food service or retail environment with profit & loss accountability, schedule writing, and team member development Obtain and maintain ServeSafe Certification within 45 days of employment. High school diploma or GED. Demonstrated ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Other Attributes: Must be a self-starter, process and solutions focused Enthusiastic and strong driver of the company's Mission and Core Values Action oriented Independent problem solver Pay Range: $55,000-$60,000/ annually Benefits: Bonus- Monthly Bonus Opportunity based on Performance Medical Insurance- Waiting period is 60 days and a first of the month following 401K Plan- After the first year of employment. Vacation- Vacation- 2 weeks after first year of employment and you may use 1 one week after the first six months, 2 weeks after 2 years of employment and 3 weeks after 5 years of employment Sick Leave- 6 days annually with no carry over option. Application deadline: We accept applications on a continual basis. Physical Demands: Standard office work environment. The physical demands for this position are sits, stands, bends, lifts and moves intermittently during working hours. These physical requirements may be accomplished with our without reasonable accommodation The duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

Posted 1 week ago

Baskin-Robbins logo
Baskin-RobbinsBoca Raton, FL
Overview Position Title: Multi Unit Restaurant Manager Generally Reports To: Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards. Responsibilities Include: Able to perform all duties of restaurant team members and restaurant managers Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability Understand local marketing area and competitor trends Establish sales and service goals with franchise owners and restaurant managers Provides great guest service and resolves issues Lead team meetings Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives Ensure that restaurants correctly execute new products and processes in a marketing window Develop business plans for their portfolio and develop action plans with franchise owners. Drive a clear vision and clearly communicates to the team Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: Recruit, hire, onboard and develop restaurant managers Plan, monitor, appraise and review restaurant employee performance Manage and coordinate the Restaurant Management team to support their restaurant performance & execution Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction Education/Experience: Basic computer skills Fluent in spoken and written English Basic math and financial management 3 years previous multi-unit or similar experience in retail, restaurant or hospitality College degree preferred Key Competencies Strong analytical skills and business acumen Works well with others in a fun, fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and embrace change Guest focused Ability to train and develop a team Time management Problem solving Motivating others Employee Perks Bonus Car Allowance Phone Allowance Additional Perks: [Healthcare,Vision, Dental, Etc] ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10052275"},"datePosted":"2025-09-18T10:58:09.848948+00:00","employmentType":["FULL_TIME"],"hiringOrganization":{"@type":"Organization","name":"Baskin Robbins","sameAs":" https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_1743491292322/1743491292322.png"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"1215 W. Palmetto Park Rd.","addressLocality":"Boca Raton","addressRegion":"FL","postalCode":"33486","addressCountry":"US"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"minValue":0,"maxValue":0,"unitText":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer Careers Overview Working at Baskin-Robbins Culture Benefits & Perks Training & Development Dunkin's cup Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close Careers Home Working at Baskin-Robbins Culture Benefits & Perks Training & Development Purpose and Values Search Careers Back Multi Unit Restaurant Manager

Posted 30+ days ago

MOD PIZZA logo
MOD PIZZALancaster, PA
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility. Compensation: $11.25 - $11.25 per hour plus tips. Benefits: Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable) FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Medical, dental and vision insurance eligibility based on hours worked 401(k) retirement Summary As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you are and get to do so in a cool environment with authentic vibes. You will make pizzas for the pineapple adventurers, the plant-based pioneers, and the pepperoni perfectionists. You'll make them for the late-night explorers, the cheese lovers and olive dodgers. Together we're creating an experience dedicated to making sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Saying everyone belongs includes making sure our Squad Crew Members find value in where they work. Whatever you're working towards, we want to help you achieve it. MOD can be a short chapter in your journey or an ongoing one. Because at MOD; ALL PIZZAS ARE WELCOME! Key Responsibilities Make customers pizzas, salads and more Package customer orders with urgency Follow all food safety and food quality standards Keep the restaurant clean and ready to deliver the best customer service Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Have fun and work together with your Squad Crew to create an authentic customer experience vibe Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow Squad crew members and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of the restaurant At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement. This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Posted 4 days ago

Qdoba logo
QdobaSioux Falls, SD
Pay Range: $14.75 - $16.75/hour POSITION SUMMARY: The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service. Treats all team members with respect and dignity. Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance. Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience. Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth. Reviews, practices, and modifies as needed to continuously improve the guest experience. Supports General Manager to Identify and train internal candidates for Shift Lead positions. Assist in the training, of employees and ensures operations are executed per company operational standards. Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager. Assists the General Manager in using management information tools to analyze restaurant operational and financial performance. Helps identify trends and assist actions for improvement. Monitors costs and adherence to budget and restaurant goals. Complies with all State and Federal labor laws and regulations. The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance. QUALIFICATIONS: To remain compliant with state and federal laws, you must be at least 18 years old. Education: High school diploma or equivalent required. Experience: 6+ months of restaurant operations experience. Skills/Knowledge/Abilities Must complete Shift Lead training classes, and in certain states, must be ServSafe certified. Ability to communicate in English is required, Spanish comprehension is helpful. Fundamental reading, writing, math and computer/POS skills are required. Must have access to adequate transportation. Physical Requirements: May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift. Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours. Must be able to work weekends and holidays. REASONABLE ACCOMMODATION: Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. Pay Range: $14.75 - $16.75/hour Benefits: Medical, Dental, Vision, & 401k for eligible employees PTO (including vacation and sick where eligible) Tuition reimbursement Privacy Policy: https://www.qdoba.com/privacy QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Posted 30+ days ago

Taco Bell logo
Taco BellKrum, TX
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Restaurant General Manager At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Think About it... Do you go out of your way to make someone smile? When you say thank you do you mean it? Do you believe that everything is possible? Are you a foodie? Would your family members want to work for you? Glass half full? Really? Do you take your work seriously but not yourself? If no, your career aspiration with Taco Bell has died here. The overall success of your restaurant is in your capable hands. You identify the strongest crew and train them to deliver the best customer experience. You will feel the pride of setting the standard that all other managers strive for. You will be in charge of recruiting and training your people, leading them to be promoted and empowering them to have a successful career. By empowering a team of top performers, you create a culture that is exciting, optimistic and rewarding. Your success will be measured by the success of your team. No Brainers... Treat others as you want to be treated Hire, train & develop great talent Manage a P&L Grow sales Follow brand standards Last but not least, create a restaurant experience for team members and customers that you are proud of. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 3 days ago

Carrols Restaurant Group, Inc. logo
Carrols Restaurant Group, Inc.Waynesville, NC
Restaurant General Manager About Us Carrols Corporation is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth. Carrols operates in 17 states and employs over 22,000 people. Carrols' success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for their guests. Carrols Corporation is mission-focused; everyone from the President to the Assistant Manager has a clear understanding and vision of our business and goals of the company. We take pride in offering our employees a unique ownership-based culture that rewards performance and fosters longevity. We seek the best people and are committed to training our management teams to be leaders in today's quick-service restaurant industry. This positions them for exceptional career advancement. Our experience has taught us that commitment to personal development produces the highest level of success. Carrols Corporation has over a 55-year history of success in the quick-service restaurant industry. The talent, vision, and hard work of our people measures our success. If you are ready for excitement, personal growth and a challenging career…we're ready for you SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, annual bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. Restaurant General Manager Essential Duties and Responsibilities Include: Ability to work a 50+ hour work week. (Includes nights, weekends and some holidays) Frequent contact, both inside and outside the restaurant, with the general public, business, and various community organizations in order to develop and improve the restaurant's public relations. Communicate with outside purveyors concerning the delivery of quality supplies and repairs to restaurant equipment. Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant's operation. Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy and the respective state and federal labor laws. Supervise subordinate staff to assure that customers are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with, and the restaurant is maintained in a neat and attractive manner. Utilize all company training tools to provide crew employees with on-the-job training in all aspects of restaurant operation. Implement and execute appropriate restaurant level financial controls (petty cash, profit and loss statements, daily deposits, WebCEMS, payroll, NOI reports, budget book, EOD reports, etc.) to assure proper accountability of company funds. Implement appropriate restaurant level financial controls to assure that supplies are ordered as needed; materials received are of good quality and in the proper quantity and that proper accountability for supplies is maintained. Receive and resolve customer complaints in a tactful manner in order to maintain customer satisfaction. Appraise performance of subordinates to assure that job performance is appropriately recognized. Prepare projections of future sales and expenses in order to establish realistic yet challenging profit objectives. Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions (i.e., timely performance evaluations, grievance handling, disciplinary actions, employee counseling, etc.) in order to develop attitudes of cooperation, enthusiasm and professionalism. Complete, approve, submit and maintain files on all internal records and reports as required by law and company policy. Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge in order to provide for growth. Maintain a safe work environment for all employees and customers. Other duties as assigned. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer

Posted 30+ days ago

C logo
Chicken Salad Chick PoolerRoswell, GA
Assistant Manager Job Summary The Assistant Manager delivers exceptional results through others. They assist the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering operational excellence. Chicken Salad Chick Assistant Managers embrace and help lead the Chicken Salad Chick Culture, manage administration and maintain the facility. Essential Responsibilities Serve as a Brand Ambassador for Chicken Salad Chick. Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs. Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. Ensure that all products are consistently prepared and served according to CSC standards. Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures. Operationally fill in as needed to ensure guest service standards and efficient operations. Continually strive to develop staff in all areas of managerial and professional development. Prepare all required paperwork, forms and reports in an organized and timely manner. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences. Takes actions to solve and celebrates guest feedback. Monitors food and equipment inventories, conducts inventory counts and maintains inventory records. Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. Required Knowledge, Skills and Abilities Excellent written and oral communication skills Excellent organization skills Ability to multitask Working knowledge of back office tools Ability to quickly learn and master new computer software Education and Experience One to two years related experience and/or training; or equivalent combination of education and experience Physical Demands Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday Must be able to work and perform all duties at any station in the kitchen or service area General Manager Job Summary The Restaurant General Manager delivers exceptional results through others. They provide an engaging environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken Salad Chick Managers invest their time in developing future leaders, creating memorable experiences, reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results. Essential Responsibilities Serve as a Brand Ambassador for Chicken Salad Chick. Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs. Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and guests. Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. Ensure that all products are consistently prepared and served according to CSC standards. Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards. Create, communicate, implement and follow up on operations and financial action plans. Control cash and other receipts by adhering to cash handling and reconciliation procedures. Make employment and termination decisions consistent with Restaurant Management guidelines. Oversee and ensure that employee performance appraisals are completed on a timely basis. Create and maintain schedules for team. Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest. Operationally fill in as needed to ensure guest service standards and efficient operations. Coach and motivate the Assistant Manager(s) and the team. Continually strive to develop staff in all areas of managerial and professional development. Prepare all required paperwork, forms and reports in an organized and timely manner. Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences. Take actions to solve and celebrate guest feedback. Control food and equipment inventories, conduct daily and weekly inventory counts and keep inventory records. Identify problems, conduct high-level troubleshooting and seek repair/maintenance support for restaurant equipment to ensure equipment is operational. Monitor and maintain compliance with health, safety, cleanliness, security and fire policies, standards and regulations. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. Required Knowledge, Skills and Abilities Excellent written and oral communication skills Excellent organization skills Ability to multitask Working knowledge of back office tools Ability to quickly learn and master new computer software Education and Experience Three to five years related experience and/or training; or equivalent combination of education and experience Physical Demands Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday Must be able to work and perform all duties at any station in the kitchen or service area Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Posted 30+ days ago

Jack in the Box, Inc. logo
Jack in the Box, Inc.Hilo, HI
RESTAURANT TEAM LEADER This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in Box Inc., will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Work Happy. Be Happy. Be You. Compensation & Benefits Hourly Wages: Washington Locations: $16.66 - $21.16 per hour. Hawaii Locations: $14.25 - $16.00 per hour Additional Pay: Graveyard Shift Premium: Additional $1.00 per hour for shifts after 10:00 PM at select locations Perks & Benefits: Employee Meal Discount: 50% off meals, up to $10, during your shift Health Insurance: Available for eligible employees Our food isn't the only thing that should make you happy. Whether you're learning the finer points of customer service as a Guest Service Cashier or cooking up craveable food in the kitchen we want you to know we are here to help you learn new things and grow as an individual. You will have the opportunity to: Deliver memorable experiences Greet customers in the restaurant or drive-thru window Work on the cash register or kitchen production position Prepare and store food and beverages Maintain the appearance of the dining room and exterior of the restaurant You must: Serve food quickly and accurately Be a good team player and treat others with care and respect Be able to lift and carry 15-25 lbs.

Posted 30+ days ago

MOD PIZZA logo
MOD PIZZATucson, AZ
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility. Compensation: $15.00 - $15.00 per hour plus tips. Benefits: Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable) FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Medical, dental and vision insurance eligibility based on hours worked 401(k) retirement Summary As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you are and get to do so in a cool environment with authentic vibes. You will make pizzas for the pineapple adventurers, the plant-based pioneers, and the pepperoni perfectionists. You'll make them for the late-night explorers, the cheese lovers and olive dodgers. Together we're creating an experience dedicated to making sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Saying everyone belongs includes making sure our Squad Crew Members find value in where they work. Whatever you're working towards, we want to help you achieve it. MOD can be a short chapter in your journey or an ongoing one. Because at MOD; ALL PIZZAS ARE WELCOME! Key Responsibilities Make customers pizzas, salads and more Package customer orders with urgency Follow all food safety and food quality standards Keep the restaurant clean and ready to deliver the best customer service Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Have fun and work together with your Squad Crew to create an authentic customer experience vibe Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow Squad crew members and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of the restaurant At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement. This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Posted 4 days ago

Qdoba logo
QdobaDenver, CO
Pay Range: $20.81 - $22.81/hour PLEASE NOTE: Pay range provided is inclusive of the local jurisdictional minimum wage for locations directly in Denver. Starting pay rate will vary and is dependent on the location/position hired at. POSITION SUMMARY: The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service. Treats all team members with respect and dignity. Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance. Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience. Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth. Reviews, practices, and modifies as needed to continuously improve the guest experience. Supports General Manager to Identify and train internal candidates for Shift Lead positions. Assist in the training, of employees and ensures operations are executed per company operational standards. Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager. Assists the General Manager in using management information tools to analyze restaurant operational and financial performance. Helps identify trends and assist actions for improvement. Monitors costs and adherence to budget and restaurant goals. Complies with all State and Federal labor laws and regulations. The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance. QUALIFICATIONS: To remain compliant with state and federal laws, you must be at least 18 years old. Education: High school diploma or equivalent required. Experience: 6+ months of restaurant operations experience. Skills/Knowledge/Abilities Must complete Shift Lead training classes, and in certain states, must be ServSafe certified. Ability to communicate in English is required, Spanish comprehension is helpful. Fundamental reading, writing, math and computer/POS skills are required. Must have access to adequate transportation. Physical Requirements: May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift. Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours. Must be able to work weekends and holidays. REASONABLE ACCOMMODATION: Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. Pay Range: $20.81 - $22.81/hour PLEASE NOTE: Pay range provided is inclusive of the local jurisdictional minimum wage for locations directly in Denver. Starting pay rate will vary and is dependent on the location/position hired at. Benefits: Medical, Dental, Vision, & 401k for eligible employees PTO (including vacation and sick where eligible) Tuition reimbursement Privacy Policy: https://www.qdoba.com/privacy QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Posted 3 weeks ago

Twin Peaks Restaurant logo
Twin Peaks RestaurantWoodland Hills, AR
TWIN PEAKS JOB DESCRIPTION: MANAGER GENERAL PURPOSE OF THE JOB This job requires the manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, food and beverage to every guest. The manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of a manager include, but are not limited to: Must follow proper Twin Peaks Girl Audition Guidelines Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks Ensure that alcohol is always served responsibly and in accordance with the law Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts Hold kitchen staff accountable to standards, safety, and sanitation guidelines Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance Effectively coach and counsel Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines Maintain organized and updated training schedules, programs and materials for new employees Effectively execute training and development programs including personal development Consistently manage the execution of Performance Based Scheduling Practice sound inventory control Dress and act professionally each day to set a good example for all employees EDUCATION and/or EXPERIENCE Must have leadership experience in high-volume restaurants and/or bars. LANGUAGE SKILLS Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. REASONING ABILITY Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. CERTIFICATES, LICENSES, REGISTRATIONS Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The manager is frequently required to reach with hands and arms. The manager is occasionally required to sit. The manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and managers may be exposed to cigarette or cigar smoke in this area. ACKNOWLEDGMENT FOR RECEIPT OF JOB DESCRIPTION I acknowledge that my job duties require I cast Twin Peaks Girls in accordance with our Audition Guidelines and that my job duties require that I motivate Twin Peaks Girls to provide best-in-class service and hospitality. I acknowledge that I must manage and maintain Image & Costume Guidelines within my store. I acknowledge that Twin Peaks promotes costume parties and that I must manage the guidelines in this program. I acknowledge that Twin Peaks practices Performance Based Scheduling and that I am required to consistently manage and execute the program. I acknowledge and affirm that I do not find my job duties or work environment to be unreasonable, offensive, intimidating, hostile, or unwelcome. Failure to adhere to my job duties will lead to disciplinary action up to and including termination I acknowledge that Twin Peaks maintains policies restricting harassment, fraternization, and drug and alcohol abuse. I understand completely and agree to abide by each of these policies. I have received a copy of the job description and have read and understand its contents. I can perform all the duties stated.

Posted 30+ days ago

Life Time Fitness logo
Life Time FitnessWestlake, OH
Position Summary The Restaurant Cook works alongside health-minded teammates in a fun and fast-paced environment proudly serving our members industry-leading healthy food options. They produce menu items according to recipes in a timely manner and following food safety guidelines. Job Duties and Responsibilities Adheres to the daily needs for the Bistro, including, but not limited to, stocking supplies, maintaining cleanliness, and ensuring safety of kitchen Maintains LifeCafe and kitchen cleanliness, including, but not limited to, sweeping, mopping, cleaning kitchen equipment, and washing dishes Manages the flow of food production in conjunction with the sandwich and salad stations Follows recipes to ensure consistency, freshness, and quality of ingredients while preparing food Position Requirements High School Diploma or GED Ability to routinely and repetitively bend to lift more than 20 lbs. Ability to work in a stationery position and move about the Cafe for prolonged periods of time ServSafe certification required within the first 90 days of hire CPR/AED certification required within the first 30 days of hire Preferred Requirements Experience in restaurant with fast casual or full service experience Experience prepping recipes Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Posted 30+ days ago

Islands Restaurants logo
Islands RestaurantsPalm Desert, CA
Who We Are: For over 40 years, Islands has been known for providing guests with craveable bites and great service. Our fresh cut fries, juicy burgers, and the coldest beer in town are served in an upbeat, social environment that encourages connection with both guests and team members. At Islands, it is our people that set us apart and are the foundation for our many years of success. We celebrate everyone's unique qualities and attributes and recognize that there is strength in our differences, which make us better as a whole. If you want to be part of a company that cares about you as a person, and not just as an employee number, Islands is the place for you! What We Are Looking For: We are looking for skilled and highly motivated restaurant managers at all levels, with the following qualifications: Minimum of two years of full-service or fast casual restaurant management, including kitchen/BOH experience At least 21 years of age Responsible with keys to open/close the restaurant, and cash handling Responsibility for the health, safety, and welfare of the staff Positive, team-based leadership Upholds safe work practices and legal compliance in all areas. Demonstrates professionalism and holds staff accountable for professional behavior. Valid food handler card, or able to obtain one prior to the completion of training Valid food RBS certification, or able to obtain one prior to the completion of training Strong work ethic with attention to detail Ability to meet the physical requirements of the job description Desire to work in a diverse environment that promotes belonging and inclusion What You Will Gain: Islands strives to promote a healthy work-life balance, a lively and fun work atmosphere, and plenty of room for growth and development. Benefits include: Competitive salary $60K-70K plus bonus Medical, Dental, and Vision benefits Vacation time accrual 401K with company match 529 College Savings Plan 2 consecutive days off Monthly one on one development discussions Performance Based Promotions Create your development path with us today! Learn more about Islands and hear what our employees have to say about us athttps://www.islandsrestaurants.com/join-the-team We are an equal opportunity employer committed to workplace diversity and creating an environment that promotes inclusion and belonging. Islands is an E-Verify employer. To view Islands applicant privacy policy visit https://www.islandsrestaurants.com/job-applicant-notice People with criminal backgrounds are encouraged to apply, this job does require a background check. To view more about the Fair Chance Ordinance, visit https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf Islands is proud to hire Veterans and the family members of those who have served in all branches of our Military.

Posted 30+ days ago

Jack in the Box, Inc. logo
Jack in the Box, Inc.Waimanalo, HI
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc., will be your employer if you are hired. The independent franchisee is responsible for all employment-related matters in the restaurant, including setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing, and scheduling. POSITION DESCRIPTION: Assistant Manager We offer: Hourly wage- 18$-21$. Employee meal discount- 100% up to 10$ during the shift. Medical, Dental, Vision, 401K for eligible employees. Paid holiday- Christmas Day, Thanksgiving Day, July 4th. Position Summary: Responsible for managing restaurant operations in conjunction with or in the absence of the Restaurant Manager. Also responsible for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests. Key Duties/Responsibilities: Constantly sets the example by maintaining visibility and interacting with guests. Models a "guest comes first" attitude; has a genuine smile and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. Ensures all orders' timeliness, quality, and accuracy; conveys a sense of urgency. Responds to guest concerns and complaints promptly and professionally and ensures positive resolution. Interacts effectively with diverse groups of people and does not have or display any biases. Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean, and safe. Treats all employees with care and respect. Motivates and inspires employees to achieve high performance while adhering to Company procedures. Provides feedback and recognition. Willingly accepts feedback from management. Actively listens and communicates timely, clearly, and accurately with the management team and team members. Remains calm when challenged or placed under pressure. Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent. Ensures systems for training employees on workstations are fully implemented and adhered to. Identifies and develops internal candidates for management and Team Leader positions. Recognizes and rewards employees appropriately. Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period. Develops and executes action plans to increase restaurant sales and profitability. Monitors costs and ensures adherence to budgets and restaurant goals. Qualifications: High School Diploma/Equivalency preferred. Excellent interpersonal skills. At least 18 years old. Ability to perform and understand basic math concepts. Proven analytical skills. Good organization and planning skills. Must be able to work 45 hours per week depending upon the needs of the business. Must be available to work any day and anytime, especially on the busiest days, including weekends and holidays.

Posted 30+ days ago

Taco Bell logo
Taco BellFontana, CA
The minimum/maximum for this position is $24 per hour! DRG is looking for a Dynamic and Experienced Leader who wants to work for a fast growing company, with tons of opportunity for growth! A General Manager is a leader who is able to build a team and develop existing team of top performers by training and developing skills, providing clear, consistent direction, and recognizing individual and team contributions. A GM oversees recruiting, training, management, P&L, and overall operations of the restaurant to ensure excellent customer service, high quality foods, people development, food safety, store cleanliness, and maximum profitability. A GM also oversees communication, acts as a liaison with other leadership, and facilitates a focus on company's culture and values. Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 240+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska, California, and Nevada. We have more than 6,000 team members and continue to grow every day! Our CORE Values are simple: Respect Integrity Passion Accountability Commitment Teamwork What will YOU do? Identifying a team with high potential and developing them into leaders. Achieving and maintaining world class operations which includes a successful and well-developed crew and staff, pristine restaurants that serve excellent food, and strong financials. Maintaining and driving high standards and expectations around food quality, customer service, food safety, and store cleanliness by empowering teams in every restaurant he/she is responsible for. Having a clear understanding of and the ability to perform every job in the restaurant. Being held accountable for all aspects of their restaurants' performance and serving as ultimate decision-maker for their restaurants. Engaging in clear, consistent communications with field leadership and restaurant staff on a frequent basis. Demonstrating respect for individual team members and showing appreciation for their efforts and contributions. Building an effective team through training and development; and supplying meaningful and timely performance feedback. Ensuring the compliance of company policies and procedures. Maintaining consistent strong financial results. Are you Qualified? Must be 18 years or older. Education: High School Diploma. Experience: Two-years Restaurant experience required with proven lead experience on all shifts. Must have the ability to read, speak, comprehend, and write in English. Must maintain current Health Card according to state or local requirements. Must have reliable transportation. Must pass Criminal Background Check including MVR. Must be able to pass SERV Safe Certification Course and Exam. This position has an expected 50-hour work week. This position requires open availability (Open availability may be nights, weekends, holidays, varies depending on the needs of the business). DISCLAIMER: You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby's Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Posted 1 week ago

T logo
TacoCabanaSan Marcos, TX
Job Title: Restaurant Manager Job Description: SUMMARY: Assists in the operations of the restaurant and a team of hourly associates during their respective shifts. In accordance with the goals of the company, they are responsible for managing all aspects of their shift including, but not limited to: restaurant operations, financial performance, management/staff development, customer satisfaction, quality standards, sales & marketing, and general communications with employees, vendors, customers, and corporate support staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist the management team in staffing of the restaurant and daily operational and procedural activities to help ensure the efficient operation of the restaurant in accordance with company policy and the respective state and federal laws. Supervise and direct staff (hourly team members) to assure guests are treated promptly and courteously; products are prepared as specified in both quality and quantity and the restaurant is maintained properly. Adherence to all standards for food safety and sanitation to insure restaurant to be maintained in clean and attractive manner. Assist in the recruitment, hiring, orientation, and training for hourly team members. Evaluates the performance, recommends and submits wage increases for hourly team members. Initiate disciplinary action and/or termination for hourly team members. Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation. Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts Division Leader to inform about needed repairs to equipment in restaurant. Performs regular administrative tasks including: new hire paperwork, all actions related to payroll (terminations, leave of absence, transfers, vacations, etc.), inventory ordering, register and safe audits, deposit of company funds, proper accounting of restaurant funds, hourly employee schedules, management schedules, reporting all guest and employee accidents. Investigates, resolves and responds to guest complaints. Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications. Assist the GM with planning and implementation of local store marketing activities to promote products and services. Ensures proper execution of all accounting functions and complies with internal audit guidelines. Other duties as assigned. SUPERVISORY RESPONSIBILITIES: Will supervise staff of up to 15 team members on the shift QUALIFICATIONS: An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability. EDUCATION and/or SKILLS and EXPERIENCE: Associates degree in Business Administration or Hospitality preferred. High School degree or equivalent required. Capable of adapting to business needs and solving problems quickly and efficiently. Ability to prioritize multiple tasks and exercise sound judgment. Has a functional understanding of Profit & Loss statements, costs controls, and restaurant operations. Demonstrates stamina, focus, compliance, and service-driven abilities while managing their shift. External candidates should have a minimum of 2 years working in a restaurant environment, showing career progression and verifiable results. Internal candidates should have a good record of achieving results and have an above average knowledge of the brand's operating procedures and standards. Ability to comfortably speak, write and comprehend English in a business setting. Successful completion of a background and drug screening. LANGUAGE SKILLS: Must have good written and oral communication skills. Must have good customer service skills. Must be able to perceive and react to the needs of others. Must be organized, flexible and able to deal with various personalities. COMPUTER SKILLS: Basic computer skills Excel preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. EQUIPMENT USED: Computer, fax, calculator, copier, phone. Restaurant Manager | Assistant Manager | General Manager We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Up to $55k/yr

Posted 30+ days ago

Lifestyle Communities, Ltd. logo

Restaurant Service Manager

Lifestyle Communities, Ltd.New Albany, OH

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Job Description

Job Description:

  • Team Member Title: Restaurant Service Manager

  • Location: New Albany, OH

  • Team: The Goat

  • Team Member Description: Full Time

Who We Are:

Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong.

Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?

The Team You Will Join:

In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat is all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others.

The Difference You Will Make:

This role is responsible for ensuring guests have a great experience while visiting our restaurant, leading and managing the front of house team members, participating in recruitment efforts, coordinating and managing all on-site front of the house training initiatives, and adhering to all required health and safety standards.

Who You Are:

  • In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike.

  • Makes an impact through these primary responsibilities: Ensures staff is consistently providing positive, memorable experiences to all guests,

  • Continuously pushes to meet financial objectives and drive to increase sales and customer base.

  • Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment.

  • Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with the corporate training team to retrain and position employees.

  • Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience.

  • Ensures service teams are ready to execute needs and requests of LC Events team to provide customers and residents with an excellent event experience

  • Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner.

  • Assists with food prep, cooking, serving or bar duties when required.

  • Manages staff under the direction of the General Manager.

  • Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations.

  • Ensures that guests receive outstanding experiences every time, and leads by example.

  • Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service.

  • Coordinates and manages all on-site front of house training initiatives and programs.

  • Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager and Human Resources.

  • Coordinates service staff and resources for special events, social gatherings to ensure all events are executed seamlessly.

  • Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager.

What You'll Bring:

  • Qualified candidates will have at least two (2) years of bar or restaurant operations management experience.

  • High School Diploma or equivalent

  • Previous experience leading bar or restaurant kitchen operations required

  • Strong leadership skills

  • Ability to multitask, maintain a sense of urgency at all times, and be able to work in a dynamic, fast paced, environment

  • Strong attention to detail

  • Team player with a positive attitude and must have excellent customer service skills.

  • ServSafe certification preferred.

  • ABC Certification where applicable

How We'll Take Care of You:

At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.

Here are just some of the benefits we offer for being part of our team:

  • Full Suite of Health Benefits

  • Retirement Plan with Company Match

  • Competitive PTO policy

  • Generous parental and family leave

  • Strong Company Culture

  • Career Growth Opportunities

  • Community Engagement and Volunteerism

Lifestyle Communities (LC) is an Equal Opportunity Employer.

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