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OpenTableNew York City, NY
$205,000 - $220,000 / year
Preferred locations are New York City, Miami, Chicago, Atlanta, Los Angeles, or San Francisco but open to remote applicants in any US major city that are willing to travel. With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. The Sr. Director, Restaurant Sales & Services - US Major Markets (MM) is a dynamic leader who operates as an integral part of the restaurant sales and service leadership team and a key cross-functional leader. This position has responsibility for the growth and development of OpenTable's restaurant network in its top markets, including the acquisition of new business, growing existing business, the retention of accounts, and OpenTable's revenue growth. The Head of MM will be a dynamic, highly data-driven leader who will not only own the Major Markets business, but also spearhead building out a technology-led sales organization, utilizing data to help prioritize and optimize the team's resources for scalable growth. The Head of MM will lead and inspire a large team to achieve ambitious goals while nurturing a culture of positivity, innovation, and fun. Responsibilities Grow revenue through new sales acquisition, installation, and retention of assigned accounts. Provide leadership and vision for the dispersed Sales and Restaurant Services team in the regions through a hybrid phone/field sales model. Direct management of District Managers / Directors who lead individual pre- and post-sales teams. Own and improve the sales process and customer experience from pre-sale to post-sale in specified territories. Examine and improve key business processes through tech / data innovation that drives scalable growth. Source, vet and build business cases to implement technologies that will improve our understanding of the restaurant landscape Effectively handle performance across the team to hit goals for the regions and manage out poor performers. Define characteristics of top performers for the organization. Identify, recruit, hire and train the team to build and retain a group of highly motivated, bold, and top performing Account Executives, Account Managers, and Sales Leaders. Represent OpenTable as an industry leader and also to high value accounts as the final point of partner concern for resolution of conflicts, competitive threats, and changes to market strategy. Provide guidance and cross-departmental coordination as sales leadership voice with key department heads including Product, Brand & Performance Marketing, Finance & Operations, Support, and Business Development. Understanding of decision-making and KPIs in each of these departments are key. Design, drive and present compelling strategic plans by developing goals, objectives and implementation plans. Run the regions as business units with P&L responsibility, with an understanding of top line and bottom line drivers. Actively participate in executive decisions related to the team by providing thoughtful analysis and input related to pricing strategies, prioritization and delivery of corporate initiatives. 30-50% travel is expected. Required 10+ years of relevant experience as a Sr. Director or Director, building and leading sales/business development teams or running business units. Experience at a fast paced/tech organization is required; restaurant industry experience is preferred. Deep understanding of the restaurant industry, customer trends and the ability to weave these into tactical plans. Experienced manager and key contributor who frequently overachieves on assigned goals with the ability to prioritize and focus a team. Deep experience with financial / sales modeling and forecasting. Demonstrated success with data-driven decision modeling, data analysis, data storytelling, problem solving and ability to execute. Consistent record of sales success in a similar Saas or start-up environment. Experience includes complex high-value sales to key accounts and/or National Accounts. Ability to multitask and prioritize in a fast paced, multifaceted work environment. Will lead multiple high-priority and time sensitive initiatives in parallel. Proven ability to lead a team with an entrepreneurial spirit, positive attitude, and passion for the business. Works with autonomy, needing little guidance. Good sense of humor while working in an unstructured, fast paced environment. High EQ and IQ. Excellent written and oral communication skills. Competitive, tenacious, and results-driven. College degree expected, an MBA is a preferred. Preferred locations are New York City, Miami, Chicago, Atlanta, Los Angeles, or San Francisco but open to remote applicants in any US major city that are willing to travel. Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) Paid parental leave Generous paid vacation+ time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Competitive retirement and health plans Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $205,000-$220,000. In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves.
Posted 30+ days ago
Seneca ResortsBuffalo, NY
$10+ / hour
The Restaurant Server is responsible for providing fast, friendly, and courteous service to every customer. Position requires ability to interact with the public, speak English clearly, remembering details, as well as physical exertion in the way of walking, standing, turning, bending, lifting, and carrying. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Report to work well-groomed in full uniform and on time with badge on upper left side of uniform. Provide prompt, friendly, and courteous service of food and beverage to all our guests. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language. Have a strong understanding of the philosophy and goals associated with Seneca Niagara Casino & Hotel and are supportive of them at all times. Perform any duties assigned by the manager or shift manager. Assist all employees (day and evening) in performing their duties whenever required and work as one team. Be familiar with all check and cashing procedures. Works in a designated area and is attentive to guests at all times and exceeds guest's expectations. Adhere to all policies and procedures pertaining to liquor laws. Be knowledgeable of Seneca Niagara Casino & Hotel's history as well as the map of the property, location of restrooms and telephones, hours of operation of stores and restaurants and be able to efficiently handle guest's inquiries. Maintain full knowledge of menu, wine lists, and daily specials. Greet all guests within one minute in a friendly and courteous manner using positive body language. Complete designated opening and closing side work daily and check with manager or shift manager before clocking out. Relay all guest complaints and or compliments to manager or supervisor on duty. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. Must complete all required SGC Training programs within nine (9) months from commencement of employment. Attend all necessary meetings. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. ADDITIONAL DUTIES: All servers are required to review all information posted in designated area, including stations, upcoming events, and 86 board, etc. Review reservation book to identify VIP's, special guests, and large parties. Maintain a neat and organized work station. Keep wait stations clean, organized and stocked. Pre-bus all tables. Take guest checks up to cashier; do not wait for guest to take their own check up to register. General upkeep of restaurant. (ex: Pick up debris or litter from floors, sweep when needed, etc.) Follow weekly designated side work duties. Visit all tables during service to insure guest satisfaction. Upon departure, assist guests with coats and chairs, thanking them, and inviting them to return. Follow all tip out procedures according to standards. QUALIFICATIONS/REQUIREMENTS: Characteristics: Must have outgoing, friendly personality and a cheerful accommodating disposition. Must remain calm and professional in a fast paced environment. Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalency preferred. Six months' previous customer service experience required. High volume experience preferred. Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk and move through all areas of the casino. Must be able to climb, balance, stoop, kneel, crouch, reach, push, pull, use fingers/hands for lifting and grasping. Must be able to lift and carry trays up to forty (40) pounds. Must be able to perform repetitive motions. Must be able to talk to and hear customers/co-workers. Must be able to assist with special needs of customers. Medium work. Exerting up to fifty (50) pounds of force occasionally, and/or up to fifty (50) pounds of force frequently, and/or up to twenty (20) pounds of force constantly to move objects. Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. Subject to atmospheric conditions. Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with customers, management, employees, and members of the business community if all situations. Salary Starting Rate: $10.35 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
Posted 30+ days ago
Jack in the Box, Inc.Austin, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Team member is responsible for delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JACK IN THE BOX guests by performing one or more workstations in accordance with proper procedures and Company food safety, guest service, and cleanliness standards. Regular and prompt attendance is required for this position. Job opportunities as Customer Service/FOH Team Member are generally offered as full part time restaurant job. Prior experience in one or more of the following roles is highly desirable: customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job. Requirements/Responsibilities: Operating Workstations Guest Service(Dine In/Drive-Thru Cash register Customer (Guest) Focus Work Ethic Personal Appearance Must be at least 16 years old. Understands and communicates clearly in English.
Posted 2 weeks ago
Texas Roadhouse Holdings LLCWilliston, VT
$50,000 - $60,000 / year
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Pay: $50,000 - $60,000 annually Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered to at all times. If you are an experienced Restaurant Manager with a passion for guests and working in a kitchen, apply today! As a Restaurant Manager, your responsibilities would include: Manage hourly employees, including conducting performance evaluations, coaching and discipline Reviewing applications, interviewing, and hiring or making recommendation to hire hourly employees Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Driving sales, steps of service, and guest satisfaction Providing, directing, and scheduling Front of House and Back of House training Supervise and oversee the production and preparation of food in a manner consistent with established recipes and procedures Conducting formal line Taste & Temps Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are maintained at all times Manage food, supplies, and liquor costs by conducting weekly inventory Understanding, managing, and practicing safe food handling procedures Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Posted 30+ days ago
Jack in the Box, Inc.Round Rock, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Team member is responsible for delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JACK IN THE BOX guests by performing one or more workstations in accordance with proper procedures and Company food safety, guest service, and cleanliness standards. Regular and prompt attendance is required for this position. Job opportunities as Customer Service/FOH Team Member are generally offered as full part time restaurant job. Prior experience in one or more of the following roles is highly desirable: customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job. Requirements/Responsibilities: Operating Workstations Guest Service(Dine In/Drive-Thru Cash register Customer (Guest) Focus Work Ethic Personal Appearance Must be at least 16 years old. Understands and communicates clearly in English.
Posted 2 weeks ago
Shake ShackUniversity Village, WA
$85,301 - $112,029 / year
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Lead, coach and develop team members Manage inventory, quality, and safety protocols Meet and exceed financial and profitability goals by managing budget Maintain top-notch standards of excellence and hospitality Drive sales and profits while developing people Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance. Manage payroll and scheduling Promote the brand in the local community through word-of-mouth and restaurant events Job Qualifications Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security Ability to learn and train others on all aspects of the Shack operations Demonstrated ability to champion hospitality and motivate team members Strong leadership skills with a focus on coaching and achieving excellence Knowledgeable in all financial aspects of business operations Minimum 3 years of P&L responsibilities Food handler certification, preferred Willingness to work flexible hours Benefits at Shake Shack: A work environment where you can come as you are, share your ideas, have fun, and work collaboratively: Weekly Pay and Performance bonuses Shake Shack Meal Discounts Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Medical, Dental, and Vision Insurance* Employer Paid Life and Disability Insurance* 401k Plan with Company Match* Paid Time Off* Paid Parental Leave* Access to Employee Assistance Program on Day 1 Pre-Tax Commuter and Parking Benefits Flexible Spending and Dependent Care Accounts* Development and Growth Opportunities Eligibility criteria applies Pay Range - $85,300.80 - $112,028.80 Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Posted 6 days ago
Twin Peaks RestaurantEl Paso, TX
TWIN PEAKS JOB DESCRIPTION: MANAGER GENERAL PURPOSE OF THE JOB This job requires the manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, food and beverage to every guest. The manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of a manager include, but are not limited to: Must follow proper Twin Peaks Girl Audition Guidelines Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks Ensure that alcohol is always served responsibly and in accordance with the law Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts Hold kitchen staff accountable to standards, safety, and sanitation guidelines Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance Effectively coach and counsel Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines Maintain organized and updated training schedules, programs and materials for new employees Effectively execute training and development programs including personal development Consistently manage the execution of Performance Based Scheduling Practice sound inventory control Dress and act professionally each day to set a good example for all employees EDUCATION and/or EXPERIENCE Must have leadership experience in high-volume restaurants and/or bars. LANGUAGE SKILLS Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. REASONING ABILITY Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. CERTIFICATES, LICENSES, REGISTRATIONS Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The manager is frequently required to reach with hands and arms. The manager is occasionally required to sit. The manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and managers may be exposed to cigarette or cigar smoke in this area. ACKNOWLEDGMENT FOR RECEIPT OF JOB DESCRIPTION I acknowledge that my job duties require I cast Twin Peaks Girls in accordance with our Audition Guidelines and that my job duties require that I motivate Twin Peaks Girls to provide best-in-class service and hospitality. I acknowledge that I must manage and maintain Image & Costume Guidelines within my store. I acknowledge that Twin Peaks promotes costume parties and that I must manage the guidelines in this program. I acknowledge that Twin Peaks practices Performance Based Scheduling and that I am required to consistently manage and execute the program. I acknowledge and affirm that I do not find my job duties or work environment to be unreasonable, offensive, intimidating, hostile, or unwelcome. Failure to adhere to my job duties will lead to disciplinary action up to and including termination I acknowledge that Twin Peaks maintains policies restricting harassment, fraternization, and drug and alcohol abuse. I understand completely and agree to abide by each of these policies. I have received a copy of the job description and have read and understand its contents. I can perform all the duties stated.
Posted 30+ days ago
Jack in the Box, Inc.Orland Hills, IL
$58,000 - $66,000 / year
Restaurant Managers Great employees deserve great benefits! Bonus 4 x per year Paid vacation 3 weeks per year Medical, dental, vision, and life and disability plans Sick time and company holidays 401(k) plan with company match Leave programs for qualifying events Advancement opportunities Tuition assistance FREE meals on your shift Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Walk the talk and eat a Jumbo Jack with us. We know you have so much to bring to the table as a leader. Share your passion for food and life and motivate your team to pursue a better future for themselves and others. Yes, you have a business to run, but your priority should be your people (and, maybe a Munchie Meal). As a Restaurant Manager you will: Demonstrate a passion for the business and managing the overall operations Find, train, develop and recognize the best people Manage daily activities to ensure guests receive excellent customer service Demonstrate a strong awareness and concern for food quality and safety Adjust to multiple demands and shifting priorities We ask you to: Have 3+ years of experience in managing a service concept with full profit and loss responsibility Have a High School diploma or equivalent required; college degree preferred Have the ability to communicate effectively in English Be at least 18 years of age Be willing and able to work a flexible schedule Have the ability to lift and carry 10-65 lbs. Have a valid driver's license, reliable transportation and proof of insurance Pay Range: $58,000 - $66,000 Jack in the Box Total Rewards
Posted 30+ days ago
Jack in the Box, Inc.Austin, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Restaurant Team Lead is the first-line operational supervisor, for training and leading team members in consistently delivering a "WOW" guest experience, including ensuring food quality/safety, executing on the components of the guest service puzzle, maintaining restaurant cleanliness, and ensuring compliance with all JIB procedures and standards, the Service Profit Chain (SPC) and Brand Promise. Regular and prompt attendance is required for this position. Restaurant Team Lead is generally a full time or part time opportunity. Prior experience in one or more of the following roles is highly desirable: shift lead, team lead, supervisor, restaurant assistant manager, catering manager, kitchen manager. Restaurant Team Lead Key Responsibilities: Internal Service External Service Higher Profits Fostering the Culture Workstation Operation Food Quality/Safety Training/Coaching Guest Focus Business Management
Posted 2 weeks ago
Baskin-RobbinsPompano Beach, FL
Overview Position Title: Multi Unit Restaurant Manager Generally Reports To: Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards. Responsibilities Include: Able to perform all duties of restaurant team members and restaurant managers Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability Understand local marketing area and competitor trends Establish sales and service goals with franchise owners and restaurant managers Provides great guest service and resolves issues Lead team meetings Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives Ensure that restaurants correctly execute new products and processes in a marketing window Develop business plans for their portfolio and develop action plans with franchise owners. Drive a clear vision and clearly communicates to the team Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: Recruit, hire, onboard and develop restaurant managers Plan, monitor, appraise and review restaurant employee performance Manage and coordinate the Restaurant Management team to support their restaurant performance & execution Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction Education/Experience: Basic computer skills Fluent in spoken and written English Basic math and financial management 3 years previous multi-unit or similar experience in retail, restaurant or hospitality College degree preferred Key Competencies Strong analytical skills and business acumen Works well with others in a fun, fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and embrace change Guest focused Ability to train and develop a team Time management Problem solving Motivating others Employee Perks Bonus Car Allowance Phone Allowance Additional Perks: [Healthcare,Vision, Dental, Etc] ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10052289"},"datePosted":"2025-09-18T10:58:10.019248+00:00","employmentType":["FULL_TIME"],"hiringOrganization":{"@type":"Organization","name":"Baskin Robbins","sameAs":" https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_1743491292322/1743491292322.png"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"949 E. Mcnab Rd.","addressLocality":"Pompano Beach","addressRegion":"FL","postalCode":"33060","addressCountry":"US"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"minValue":0,"maxValue":0,"unitText":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer Careers Overview Working at Baskin-Robbins Culture Benefits & Perks Training & Development Dunkin's cup Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close Careers Home Working at Baskin-Robbins Culture Benefits & Perks Training & Development Purpose and Values Search Careers Back Multi Unit Restaurant Manager
Posted 30+ days ago
MOD PIZZASan Jose, CA
$20+ / hour
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility. Compensation: $20.00 - $20.00 per hour plus tips. Benefits: Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable) FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Medical, dental and vision insurance eligibility based on hours worked 401(k) retirement Summary As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you are and get to do so in a cool environment with authentic vibes. You will make pizzas for the pineapple adventurers, the plant-based pioneers, and the pepperoni perfectionists. You'll make them for the late-night explorers, the cheese lovers and olive dodgers. Together we're creating an experience dedicated to making sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Saying everyone belongs includes making sure our Squad Crew Members find value in where they work. Whatever you're working towards, we want to help you achieve it. MOD can be a short chapter in your journey or an ongoing one. Because at MOD; ALL PIZZAS ARE WELCOME! Key Responsibilities Make customers pizzas, salads and more Package customer orders with urgency Follow all food safety and food quality standards Keep the restaurant clean and ready to deliver the best customer service Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Have fun and work together with your Squad Crew to create an authentic customer experience vibe Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow Squad crew members and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of the restaurant At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement. This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Posted 30+ days ago
Carrols Restaurant Group, Inc.Anderson, SC
Restaurant General Manager About Us Carrols Corporation is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth. Carrols operates in 17 states and employs over 22,000 people. Carrols' success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for their guests. Carrols Corporation is mission-focused; everyone from the President to the Assistant Manager has a clear understanding and vision of our business and goals of the company. We take pride in offering our employees a unique ownership-based culture that rewards performance and fosters longevity. We seek the best people and are committed to training our management teams to be leaders in today's quick-service restaurant industry. This positions them for exceptional career advancement. Our experience has taught us that commitment to personal development produces the highest level of success. Carrols Corporation has over a 55-year history of success in the quick-service restaurant industry. The talent, vision, and hard work of our people measures our success. If you are ready for excitement, personal growth and a challenging career…we're ready for you SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, annual bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. Restaurant General Manager Essential Duties and Responsibilities Include: Ability to work a 50+ hour work week. (Includes nights, weekends and some holidays) Frequent contact, both inside and outside the restaurant, with the general public, business, and various community organizations in order to develop and improve the restaurant's public relations. Communicate with outside purveyors concerning the delivery of quality supplies and repairs to restaurant equipment. Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant's operation. Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy and the respective state and federal labor laws. Supervise subordinate staff to assure that customers are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with, and the restaurant is maintained in a neat and attractive manner. Utilize all company training tools to provide crew employees with on-the-job training in all aspects of restaurant operation. Implement and execute appropriate restaurant level financial controls (petty cash, profit and loss statements, daily deposits, WebCEMS, payroll, NOI reports, budget book, EOD reports, etc.) to assure proper accountability of company funds. Implement appropriate restaurant level financial controls to assure that supplies are ordered as needed; materials received are of good quality and in the proper quantity and that proper accountability for supplies is maintained. Receive and resolve customer complaints in a tactful manner in order to maintain customer satisfaction. Appraise performance of subordinates to assure that job performance is appropriately recognized. Prepare projections of future sales and expenses in order to establish realistic yet challenging profit objectives. Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions (i.e., timely performance evaluations, grievance handling, disciplinary actions, employee counseling, etc.) in order to develop attitudes of cooperation, enthusiasm and professionalism. Complete, approve, submit and maintain files on all internal records and reports as required by law and company policy. Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge in order to provide for growth. Maintain a safe work environment for all employees and customers. Other duties as assigned. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer
Posted 30+ days ago
Jack in the Box, Inc.Dallas, TX
$53,000 - $61,000 / year
Restaurant Managers Great employees deserve great benefits! Bonus 4 x per year Paid vacation 3 weeks per year Medical, dental, vision, and life and disability plans Sick time and company holidays 401(k) plan with company match Leave programs for qualifying events Advancement opportunities Tuition assistance FREE meals on your shift Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Walk the talk and eat a Jumbo Jack with us. We know you have so much to bring to the table as a leader. Share your passion for food and life and motivate your team to pursue a better future for themselves and others. Yes, you have a business to run, but your priority should be your people (and, maybe a Munchie Meal). As a Restaurant Manager you will: Demonstrate a passion for the business and managing the overall operations Find, train, develop and recognize the best people Manage daily activities to ensure guests receive excellent customer service Demonstrate a strong awareness and concern for food quality and safety Adjust to multiple demands and shifting priorities We ask you to: Have 3+ years of experience in managing a service concept with full profit and loss responsibility Have a High School diploma or equivalent required; college degree preferred Have the ability to communicate effectively in English Be at least 18 years of age Be willing and able to work a flexible schedule Have the ability to lift and carry 10-65 lbs. Have a valid driver's license, reliable transportation and proof of insurance Pay Range: $53,000 - $61,000
Posted 30+ days ago
Jack in the Box, Inc.Eureka, CA
Team Members This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling." Work Happy. Be Happy. Be You. Our food isn't the only thing that should make you happy. Whether you're learning the finer points of customer service as a Guest Service Cashier or cooking up craveable food in the kitchen we want you to know we are here to help you learn new things and grow as an individual. When you're a member of Jack's crew, you're a member of the family. You will have the opportunity to: Make others happy and delivery memorable experiences Greet customers in the restaurant or drive-thru window Work on the cash register Prepare and store food and beverages Maintain the appearance of the dining room and exterior of the restaurant You must: Serve food quickly and accurately without compromising on quality and friendly service Be a good team player and treat others with care and respect Learn quickly and ask questions Be willing and able to work a flexible schedule Be able to lift and carry 15-25 lbs. Great employees deserve great benefits! Competitive base pay FREE meals on your shift 401(k) plan and company match Scholarship Program and Tuition Reimbursement Paid vacation; sick time and leave programs for qualifying events Medical, dental and vision coverage (if benefit eligible); and life plans Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status.
Posted 2 weeks ago
SonestaRoyal Sonesta New Orleans, LA
Job Description Summary The Cook II is responsible for preparing meals for restaurant patrons. Employee must maintain cleanliness and sanitation of kitchen and prep areas. Job Description Key Job Functions Follow all restaurant recipes Use product according to guidelines Properly store and zone all food items Assist in preparing for inventory with daily walkthrough and maintaining walk-in & dry storage so that everything is "sheet to shelf" Maintaining system clipboards throughout the shift Maintain all quality standards at all times per checklist "clipboards" Be in proper uniform and properly groomed at all times Properly set up prep area according to guidelines Complete and properly store all daily prep according to zoning and rotation guidelines Maintain all cooking technique standards Communicate repair and maintenance needs to management Assist in menu development - New menu items will adhere to the procedures outlined in the menu change checklist Keep prep station clean, organized and zoned properly according to specifications Comprehend and adhere to cleanliness and sanitation guidelines as prescribed by R'evolution standards as well as state and city codes Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest's name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. At least two years of previous cook experience preferable in fine dining A Culinary degree or related hotel experience preferred. Candidates should be able to perform all basic and intermediate cooking skills Track record of delivering exceptional guest or client experience Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates Strong communication skills Appropriate professional appearance and demeanor Valid ServSafe Food Handler Certificate required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand for long periods of time and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; extreme cold and extreme heat. The noise level in the work environment is usually moderate. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Posted 1 week ago
Golden CorralWhitehall, OH
Our franchise organization, Golden Barrel, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! Golden Corral restaurants are currently accepting applications for the opportunity to join our team with our family buffet restaurant chain with nearly 500 company and franchise restaurants located across the United States. Come be a part of our team while contributing to our vision "To be the leader in family dining by making pleasurable dining affordable to every guest, at every restaurant, every day." Golden Corral restaurant Co-worker positions consist of Bakers, Buffet Attendants, Bussers, Catering, Guest Experience Attendant, Grill, Fry, and Hot Cooks, Line, Local Store Marketing Coordinator, Host/Cashier, Prep Person, ProStart Intern, Meat Cutter, Utility Person, and Servers. Opportunities may vary based on location. If a current position is not available at a location in which you are interested, your information will be retained for future consideration. As a new Co-worker, you will begin orientation and practice in one skill position and can track your own progress to becoming certified in this position. After being certified in a position, Co-workers may cross-train in other skill positions as part of our FastTracks training program. It's this camaraderie and team spirit that makes working here so rewarding. There are plenty of other rewards for full or part-time employees too including: Great pay Flexible schedules Fun, friendly team environment Training aimed at advancement Recognition for achievement We value the diversity of our employees, franchisees, guests and suppliers by demonstrating respect for the individual and providing a meaningful, inclusive team environment where everyone has an equal opportunity to be successful and productive. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job posting listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.
Posted 30+ days ago
Denny's IncCalifornia, MD
$20 - $25 / hour
This job posting is for employment at an independently owned and operated franchise of Denny's. As a Restaurant Manager, you will never be bored. You will be responsible for making sure the restaurant runs smoothly. Responsibilities May Include: Ensuring that the restaurant is fully and appropriately staffed at all times. Maintaining operational excellence so our restaurant is running efficiently and effectively. Ensuring that all laws, regulations, and guidelines are followed. Creating a restaurant atmosphere that both patrons and employees enjoy. Minimum : $20.00 Maximum : $25.00 Additional Information: This job posting is for a position at an establishment owned and operated by an independent franchisee. This means the independent franchisee is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. The Franchisor will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee will be your employer. This job posting contains some general information about what it is like to work in this position but is not a complete job description. People who work in this position perform many different tasks every day, and this posting may not list all the job's essential functions. Our brands are committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
Posted 30+ days ago
MOD PIZZAMarysville, WA
$17+ / hour
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility. Compensation: $17.00 - $17.00 per hour plus tips. Benefits: Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable) FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Medical, dental and vision insurance eligibility based on hours worked 401(k) retirement Summary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more for the best possible finished product Package customer orders ensuring timely, quality, and consistent execution Follow all food safety prep and storage standards Keep the store clean and ready to deliver the best customer experience Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Follow instructions and welcome coaching and direction from all store leadership Maintain a mindset of serving others and offer your knowledge to support the success of the team Have fun and work together with the team to create a great customer experience MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Being generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Showing compassion, understanding, and willingness to support others without judgment Play a role to create a safe environment for all customers and Squad members Demonstrate and embody MOD culture and standards Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow MOD Squad and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of MOD and your teammates · You are at least 16 years old Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law Preferred Qualifications Food service or retail industry experience Customer service experience POS (Point of Sale) or cashier experience Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative) May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer Will work near moving or mechanical parts Varying schedule to include evenings, holidays and extended hours as business dictates Will work inside a walk-in refrigerator and freezer At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement. This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Posted 6 days ago
MOD PIZZAWalla Walla, WA
$17+ / hour
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility. Compensation: $16.66 - $16.66 per hour plus tips. Benefits: Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable) FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Medical, dental and vision insurance eligibility based on hours worked 401(k) retirement Summary As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you are and get to do so in a cool environment with authentic vibes. You will make pizzas for the pineapple adventurers, the plant-based pioneers, and the pepperoni perfectionists. You'll make them for the late-night explorers, the cheese lovers and olive dodgers. Together we're creating an experience dedicated to making sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Saying everyone belongs includes making sure our Squad Crew Members find value in where they work. Whatever you're working towards, we want to help you achieve it. MOD can be a short chapter in your journey or an ongoing one. Because at MOD; ALL PIZZAS ARE WELCOME! Key Responsibilities Make customers pizzas, salads and more Package customer orders with urgency Follow all food safety and food quality standards Keep the restaurant clean and ready to deliver the best customer service Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Have fun and work together with your Squad Crew to create an authentic customer experience vibe Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow Squad crew members and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of the restaurant At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement. This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Posted 30+ days ago
Carrols Restaurant Group, Inc.Norfolk, VA
Restaurant General Manager About Us Carrols Corporation is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth. Carrols operates in 17 states and employs over 22,000 people. Carrols' success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for their guests. Carrols Corporation is mission-focused; everyone from the President to the Assistant Manager has a clear understanding and vision of our business and goals of the company. We take pride in offering our employees a unique ownership-based culture that rewards performance and fosters longevity. We seek the best people and are committed to training our management teams to be leaders in today's quick-service restaurant industry. This positions them for exceptional career advancement. Our experience has taught us that commitment to personal development produces the highest level of success. Carrols Corporation has over a 55-year history of success in the quick-service restaurant industry. The talent, vision, and hard work of our people measures our success. If you are ready for excitement, personal growth and a challenging career…we're ready for you SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, annual bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. Restaurant General Manager Essential Duties and Responsibilities Include: Ability to work a 50+ hour work week. (Includes nights, weekends and some holidays) Frequent contact, both inside and outside the restaurant, with the general public, business, and various community organizations in order to develop and improve the restaurant's public relations. Communicate with outside purveyors concerning the delivery of quality supplies and repairs to restaurant equipment. Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant's operation. Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy and the respective state and federal labor laws. Supervise subordinate staff to assure that customers are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with, and the restaurant is maintained in a neat and attractive manner. Utilize all company training tools to provide crew employees with on-the-job training in all aspects of restaurant operation. Implement and execute appropriate restaurant level financial controls (petty cash, profit and loss statements, daily deposits, WebCEMS, payroll, NOI reports, budget book, EOD reports, etc.) to assure proper accountability of company funds. Implement appropriate restaurant level financial controls to assure that supplies are ordered as needed; materials received are of good quality and in the proper quantity and that proper accountability for supplies is maintained. Receive and resolve customer complaints in a tactful manner in order to maintain customer satisfaction. Appraise performance of subordinates to assure that job performance is appropriately recognized. Prepare projections of future sales and expenses in order to establish realistic yet challenging profit objectives. Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions (i.e., timely performance evaluations, grievance handling, disciplinary actions, employee counseling, etc.) in order to develop attitudes of cooperation, enthusiasm and professionalism. Complete, approve, submit and maintain files on all internal records and reports as required by law and company policy. Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge in order to provide for growth. Maintain a safe work environment for all employees and customers. Other duties as assigned. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer
Posted 6 days ago
Sr. Director, Restaurant Sales And Services - US Major Markets
OpenTableNew York City, NY
$205,000 - $220,000 / year
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Job Description
Preferred locations are New York City, Miami, Chicago, Atlanta, Los Angeles, or San Francisco but open to remote applicants in any US major city that are willing to travel.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Sr. Director, Restaurant Sales & Services - US Major Markets (MM) is a dynamic leader who operates as an integral part of the restaurant sales and service leadership team and a key cross-functional leader. This position has responsibility for the growth and development of OpenTable's restaurant network in its top markets, including the acquisition of new business, growing existing business, the retention of accounts, and OpenTable's revenue growth. The Head of MM will be a dynamic, highly data-driven leader who will not only own the Major Markets business, but also spearhead building out a technology-led sales organization, utilizing data to help prioritize and optimize the team's resources for scalable growth. The Head of MM will lead and inspire a large team to achieve ambitious goals while nurturing a culture of positivity, innovation, and fun.
Responsibilities
Grow revenue through new sales acquisition, installation, and retention of assigned accounts.
Provide leadership and vision for the dispersed Sales and Restaurant Services team in the regions through a hybrid phone/field sales model.
Direct management of District Managers / Directors who lead individual pre- and post-sales teams.
Own and improve the sales process and customer experience from pre-sale to post-sale in specified territories. Examine and improve key business processes through tech / data innovation that drives scalable growth. Source, vet and build business cases to implement technologies that will improve our understanding of the restaurant landscape
Effectively handle performance across the team to hit goals for the regions and manage out poor performers.
Define characteristics of top performers for the organization. Identify, recruit, hire and train the team to build and retain a group of highly motivated, bold, and top performing Account Executives, Account Managers, and Sales Leaders.
Represent OpenTable as an industry leader and also to high value accounts as the final point of partner concern for resolution of conflicts, competitive threats, and changes to market strategy.
Provide guidance and cross-departmental coordination as sales leadership voice with key department heads including Product, Brand & Performance Marketing, Finance & Operations, Support, and Business Development. Understanding of decision-making and KPIs in each of these departments are key.
Design, drive and present compelling strategic plans by developing goals, objectives and implementation plans. Run the regions as business units with P&L responsibility, with an understanding of top line and bottom line drivers.
Actively participate in executive decisions related to the team by providing thoughtful analysis and input related to pricing strategies, prioritization and delivery of corporate initiatives.
30-50% travel is expected.
Required
10+ years of relevant experience as a Sr. Director or Director, building and leading sales/business development teams or running business units.
Experience at a fast paced/tech organization is required; restaurant industry experience is preferred.
Deep understanding of the restaurant industry, customer trends and the ability to weave these into tactical plans.
Experienced manager and key contributor who frequently overachieves on assigned goals with the ability to prioritize and focus a team.
Deep experience with financial / sales modeling and forecasting.
Demonstrated success with data-driven decision modeling, data analysis, data storytelling, problem solving and ability to execute.
Consistent record of sales success in a similar Saas or start-up environment.
Experience includes complex high-value sales to key accounts and/or National Accounts.
Ability to multitask and prioritize in a fast paced, multifaceted work environment. Will lead multiple high-priority and time sensitive initiatives in parallel.
Proven ability to lead a team with an entrepreneurial spirit, positive attitude, and passion for the business. Works with autonomy, needing little guidance.
Good sense of humor while working in an unstructured, fast paced environment.
High EQ and IQ.
Excellent written and oral communication skills.
Competitive, tenacious, and results-driven.
College degree expected, an MBA is a preferred.
Preferred locations are New York City, Miami, Chicago, Atlanta, Los Angeles, or San Francisco but open to remote applicants in any US major city that are willing to travel.
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation+ time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $205,000-$220,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves.
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