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Benefits Administrator

People DepartmentLocation: Hybrid (in-office 3 days a week in New Castle, DE)FLSA: ExemptSalary Range: $58,000–$62,000Start date: Early to mid April 2026Reports To: People & Culture Manager

About the Role

At ProAutomated, our benefits and leave programs are more than checkboxes, they’re how we take care of our people. We’re looking for a Benefits Administrator who is detail-oriented, empathetic, and excited to own the full benefits and leave experience for our U.S. and Canadian team members.

In this role, you’ll manage the day-to-day administration of benefits, time-off, and leave programs, while serving as a trusted point of contact during some of the most important (and sometimes stressful) moments in a team member’s life. You’ll balance accuracy and compliance with care, clarity, and great communication.

This is a hands-on role with room to grow — ideal for someone early in their HR career who wants to deepen their expertise and become a true subject-matter expert.

What You’ll Do

Benefits & Retirement Administration

• Serve as the first point of contact for team member questions related to medical, dental, vision, HSA, disability, life/AD&D, and wellness benefits

• Process benefit enrollments, changes, and terminations accurately in Paycor and carrier portals

• Support 401(k) and RRSP administration, including audits, notices, and contribution verification

• Conduct regular audits to ensure payroll deductions and enrollments are correct

• Maintain benefit documentation, guides, and internal resources

• Support Open Enrollment planning, setup, communications, and team member education

Leave of Absence & Time-Off Management

• Own the full lifecycle of leave and time-off programs across the U.S. and Canada

• Manage FMLA, state paid leave programs, sick leave, ADA accommodations, and personal/unpaid leaves

• Track balances, documentation, notices, and return-to-work timelines

• Ensure time-off plans and accruals remain compliant by location

• Partner with Payroll to ensure accurate pay coding during leaves

• Act as a thoughtful escalation point for leaders, balancing compliance with care

Compliance & Coordination

• Support compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and state/provincial regulations

• Assist with annual filings, audits, renewals, and broker/carrier requests

• Monitor HRIS data integrity and EDI feeds

• Recommend process improvements and help streamline benefits and leave workflows

Team Member Support & Education

• Provide clear, compassionate, and timely support to team members navigating benefits and leaves

• Create and share benefits communications, reminders, and FAQs

• Support onboarding benefits sessions and ongoing education

• Identify trends or recurring questions and suggest improvements

Who We’re Looking For

You’ll thrive in this role if you are:

• Highly detail-oriented and comfortable working with data and audits

• Calm, empathetic, and confident supporting team members through life events

• Curious and motivated to learn more about benefits, compliance, and leave programs

• Organized, proactive, and excited to own processes end-to-end

• A strong written communicator who can explain complex topics clearly

Experience & Skills

• 1–3 years of experience in benefits administration, payroll, or HRIS support

• Experience with benefit enrollments, terminations, or Open Enrollment support

• Exposure to leave tracking or basic leave administration

• Experience using an HRIS (Paycor, ADP, UKG, Paylocity, or similar)

• Comfortable navigating multiple systems and portals

Why ProAutomated

ProAutomated is a fast-growing automation company with a strong people-first culture. We care deeply about doing things the right way — with integrity, transparency, and respect. You’ll join a People & Culture team that values trust, ownership, collaboration, and continuous improvement.

We offer:

• Paid training and growth opportunities

• Full time salary and benefits (health, dental, vision, 401(k), and more)

• Hybrid flexibility

• Company-provided laptop and phone

• Team bonding & camaraderie building events throughout the year

• A Catastrophe Fund to support team members during major life events

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