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Testronic is seeking a detail-oriented and motivated Quality Assurance Technician to join our growing QA team. In this role, you will be an integral part of the product lifecycle, responsible for identifying defects, verifying functionality, and ensuring that our software and game products meet the highest quality standards before release. This is an excellent opportunity for candidates who are passionate about gaming and technology and wish to build a career in quality assurance within a dynamic and collaborative environment.

Key Responsibilities

Execute assigned QA test plans, test cases, and test scripts in accordance with project schedules and established QA methodologies.

Identify, document, and track software defects, inconsistencies, and regressions using industry-standard bug-tracking platforms (e.g., JIRA, Azure DevOps, Bugzilla).

Perform exploratory, functional, regression, and performance testing across multiple platforms and devices.

Participate in beta testing cycles and provide structured, actionable feedback to development teams.

Maintain accurate and up-to-date records of test results, defect logs, and QA data within project management dashboards.

Collaborate cross-functionally with developers, producers, and fellow QA Technicians to communicate findings and facilitate timely resolution of issues.

Apply root cause analysis techniques to identify systemic quality issues and recommend process improvements.

Support risk assessment and management efforts to ensure QA work remains on schedule and within scope.

Provide backup support to fellow QA Technicians and assume higher-level responsibilities as project needs require.

Adhere to all internal QA processes, workflows, and quality standards to uphold the integrity of testing operations.

Requirements

High school diploma or equivalent (GED) required; associate's or bachelor's degree in Computer Science, Game Development, Information Technology, or a related field preferred.

Demonstrated proficiency with computers, operating systems, and consumer hardware (PC, consoles, mobile devices).

Strong analytical and problem-solving skills with a high attention to detail.

Excellent written and verbal communication skills with the ability to clearly articulate technical findings.

Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.

Broad familiarity with various video game genres and platforms.

Preferred:

Prior experience in QA testing, software testing, or a related technical field.

Familiarity with project management and bug-tracking tools such as JIRA, Bugzilla, or Azure DevOps.

Knowledge of QA methodologies including Agile, Waterfall, or DevOps frameworks.

Experience with game development pipelines or participation in beta testing programs.

ISTQB Certified Tester Foundation Level (CTFL) or equivalent certification is a plus.

Core Competencies

Project & Dashboard Management: Executes assigned tasks with precision and maintains accurate documentation within project tracking systems.

Cross-Functional Collaboration: Builds positive working relationships with team members and stakeholders to drive quality outcomes.

Quality Ownership: Takes full accountability for assigned QA deliverables and maintains consistently high standards of work.

Data Accuracy & Integrity: Ensures the reliability and correctness of all qualitative and quantitative QA data.

Communication & Reporting: Facilitates clear, concise, and professional communication throughout the QA process.

Risk Awareness: Identifies and escalates risks that may impact QA timelines or product quality.

Root Cause Analysis: Investigates the underlying sources of defects to support long-term product improvements.

Process Optimization: Contributes to continuous improvement initiatives that enhance QA effectiveness and efficiency.

Benefits

• Medical Plan
• Vision Plan
• Employer Paid Life Insurance
• Employee Assistance Program
• 401K w/ Matching Contribution
• Paid Company Holidays
• Paid Time Off
• Paid Parental Leave

Work Environment & Physical Requirements

This position is primarily performed in an office or remote setting. The role requires prolonged periods of sitting and screen usage. Employees may be required to operate gaming consoles, peripherals, and various computing hardware. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role in accordance with the Americans with Disabilities Act (ADA).

Compensation & Benefits

Testronic offers a competitive compensation package commensurate with experience, along with a comprehensive benefits program. Details regarding salary range, benefits eligibility, and enrollment will be provided during the interview process. All offers of employment are contingent upon successful completion of a background check.

Equal Employment Opportunity Statement

Testronic is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military service, or any other characteristic protected by applicable federal, state, or local law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Americans with Disabilities Act (ADA)

Testronic complies with the Americans with Disabilities Act of 1990 (ADA), as amended by the ADA Amendments Act of 2008 (ADAAA), and applicable state and local disability laws. Testronic will provide reasonable accommodations to qualified individuals with disabilities unless doing so would impose an undue hardship. Applicants who require a reasonable accommodation to participate in the application or interview process should contact Human Resources.

Fair Labor Standards Act (FLSA)

This position has been designated as Non-Exempt under the Fair Labor Standards Act (FLSA). Non-exempt employees are eligible for overtime pay at a rate of one and one-half times their regular rate of pay for all hours worked in excess of forty (40) hours in a workweek, in accordance with applicable federal and state wage and hour laws.

At-Will Employment

Employment with Testronic is at-will, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, to the extent permitted by applicable law. Nothing in this job description, any offer letter, or any other document shall be construed as creating an express or implied contract of employment.

Drug-Free Workplace

Testronic maintains a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 (41 U.S.C. § 8101 et seq.) and applicable state laws. As a condition of employment, employees are required to abide by the terms of the company's Drug-Free Workplace Policy.

Employment Eligibility Verification

In compliance with the Immigration Reform and Control Act of 1986 (IRCA), all newly hired employees must be legally authorized to work in the United States and are required to complete Form I-9, Employment Eligibility Verification, no later than the first day of employment. Testronic participates in E-Verify.

Pay Transparency Nondiscrimination

Testronic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. This is consistent with the requirements of Executive Order 11246, as amended by Executive Order 13665 (Pay Transparency), and applicable state and local pay transparency laws.

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.