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Outreach Coordinator-Prevention Program

Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL!

Job Summary

Odyssey House Louisiana, Inc. is seeking a full-time Outreach Coordinator for the Prevention Program. The schedule is 1pm-8pm on Mondays, Thursdays, Fridays, and Saturdays. 8am-5pm on Tuesdays and Wednesdays. Hours are subject to change based on data trends.  The Prevention Outreach Coordinator is responsible for delivering harm reduction programs, conducting a rapid response street outreach effort in partnership with EMS and NOHD, tracking in real time EMS alert system and ODMAP, referring individuals to OHL services or other appropriate community resources, and representing the Prevention Program at community outreach, as determined by the Program Manager.

Responsibilities and Duties

It is the duty and responsibility of the Outreach Coordinator to:

• conduct rapid response daily street outreach using EMS alert system and ODMAP;
• corresponds with EMS on overdose hotspots around the city;
• serve as a representative disseminating information related to OHL's various programing;
• link community members to OHL treatment programs
• maintain updated work calendar, outreach calendar;
• maintain comprehensive documentation and data entry of all outreach activities;
• receive phone calls on outreach phone and document linkage to OHL services;
• present potential partnerships to Project Manager for approval;
• conduct regular research relevant to the Program grant goals;
• responsible for administrative tasks as directed by Program Manager;
• refer individuals to the OHL CHC for primary medical care and treatment services;
• refer individuals to the resource guide as needed;
• assist with special projects as directed by the Program Manager;
• organize workload to complete responsibilities in an appropriate and timely manner;
• adhere to ethical practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty;
• take initiative and responsibility for decisions as an individual;
• exhibit commitment to personal and agency-wide goals;
• participate in the ongoing development of competencies, technology, and the resources needed to achieve high standards of efficiency and effectiveness;
• place clients and community member's needs first, following care management and service delivery protocols;
• strive to lead through vision, technology, innovation, and customer service; and to make a difference in the lives of the Agency's employees, patients, and the community;
• encourage a positive environment and experience for co-workers and clients;
• treat employees, patients, and business partners with respect;
• embrace diversity and demonstrate teamwork;
• promote a safe and efficient working environment by adhering to Agency and Program policies and procedures;
• exhibit commitment to the Agency's mission, vision, and values;
• attend and participate in management, staff meetings, and vendor service meetings as requested;
• adhere to all Federal Health Insurance Portability & Accountability Act regulations by protecting the privacy and security of all patient/client health information; and
• perform other duties as assigned.

Qualifications and Skills

Required:

Minimum qualifications include the following:

• Excellent communication interpersonal skills
• One year experience providing health education to various populations
• Familiarity with the community served by the Agency
• Proficient in MS Office Suite
• Must be mobile

Preferred:

Preferred qualifications include the following:

• Associate Degree or better
• Skilled and experienced in delivery of health education topics to diverse populations
• Knowledge of various healthcare issues affecting the community served by the Agency
• Bilingual: English/Spanish, English/Vietnamese
• Certified Medicaid enrollment preparer
• Allscripts EHR experience
• HCT certified

Compensation and Benefits

Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match.