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Job Description
Position Summary:We are seeking a detail-oriented and organized Purchasing & Customer Relations Specialist to join our team. The ideal candidate will have experience in purchasing and customer service, strong communication skills, and the ability to manage vendor relationships while ensuring smooth day-to-day operations. This position plays a key role in maintaining inventory levels, processing orders, and supporting positive supplier and customer interactions.
Key Responsibilities:
Order Management:Initiate, prepare, and process purchase orders to acquire materials and goods in accordance with required delivery timelines. Ensure accuracy in pricing, quantities, and specifications.
Vendor Relations:Develop and maintain positive relationships with suppliers. Negotiate pricing when applicable and monitor vendor performance to ensure timely and accurate delivery of orders.
Inventory Control:Monitor inventory levels and track incoming orders to ensure adequate stock is maintained. Coordinate with internal teams to anticipate supply needs and prevent shortages.
Record Keeping:Maintain accurate and up-to-date records of all purchases, including pricing, delivery details, and quantities. Ensure compliance with company policies and procedures.
Problem Resolution:Address and resolve discrepancies with suppliers, including late deliveries, incorrect shipments, or pricing issues. Expedite delayed orders when necessary to minimize operational disruption.
Qualifications:
Previous experience in purchasing, procurement, or supply chain management preferred
Customer relations or customer service experience required
Strong organizational and time-management skills
Excellent communication and negotiation abilities
Proficiency in Microsoft Office and purchasing/inventory systems
Ability to multitask and work in a fast-paced environment
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