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State of Oklahoma logo
State of OklahomaOklahoma City, OK
Job Posting Title Taxpayer Support Specialist- Taxpayer Resources Center Agency 695 OKLAHOMA TAX COMMISSION Supervisory Organization Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Job Description Taxpayer Support Specialist- Taxpayer Resources Center Salary- $55,000.00 Why you'll love it here! TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you! There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees: Generous state-paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. A Retirement Savings Plan with a generous match. 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. 11 paid holidays a year. Paid Maternity leave for eligible employees. Employee discounts with a variety of companies and venders. A Longevity Bonus for years of service. The Taxpayer Support Specialist provides professional and technical services and assistance to taxpayers. This position requires a professional to gain advanced technical expertise in tax laws and regulations, have exceptional critical thinking and problem-solving abilities, and superior communication skills for handling complex customer inquiries. The ideal candidate will also possess advanced de-escalation techniques to manage difficult situations and ensure a positive experience for taxpayers. The ability to quickly analyze legislation updates and integrate this knowledge into taxpayer interactions is key to success in this role. Daily contact involves communication with taxpayers and other agency staff via phone calls, electronic communications, and walk-up windows. Bilingual candidates are encouraged to apply. DUTIES AND RESPONSIBILITIES: Respond to inquiries from taxpayers with questions regarding federal, state, and local tax regulations, filings, refunds, and payments. Provide accurate and clear explanations of tax-related issues, applying advanced legislative knowledge. Address and resolve issues related to account discrepancies, tax penalties, audit inquiries, or filing errors. Apply critical thinking skills to analyze and solve complex tax cases, collaborating with relevant departments as needed. Escalate unresolved or highly complex cases to senior staff or specialized departments. Demonstrate proficiency with tax software tools and forms (e.g., 1040, W-2, 1099) and stay informed on the latest tax legislation and policies. Provide detailed explanations of legislative updates and their implications for taxpayers. Maintain a welcoming and professional environment for all taxpayers. Use advanced de- escalation techniques to manage challenging interactions with empathy and professionalism. Handle sensitive taxpayer information with the utmost confidentiality and adherence to data protection regulations. Relay a knowledgeable and self-assured demeanor to instill confidence in the taxpayer. Stay up to date with changes in state and local tax legislation and incorporate this knowledge into customer interactions. Explain complex legislative updates in simple terms to customers, ensuring they understand their impact on tax filings, refunds, or payments. Accurately input customer information, maintain up-to-date case records, and ensure all tax-related documentation is complete, correct, and in compliance with relevant regulations. Handle multiple inquiries simultaneously, assess urgency, and prioritize high-priority cases while maintaining accuracy and efficiency. Participate in continuous learning and training sessions to maintain and enhance technical tax knowledge. Share insights with peers and assist in the onboarding of new team members. Adhere to confidentiality protocols, data protection regulations, and call center policies to ensure compliance with relevant tax laws and security standards. Gather feedback from taxpayers to identify areas for improvement in services and processes. Work collaboratively with other departments or teams to resolve complex issues or improve service delivery. Perform other duties as assigned. COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Advanced Technical Tax Expertise: In-depth knowledge of tax laws, tax filing requirements, tax forms, and tax software. Expertise in navigating complex tax-related systems and databases to extract, verify, and communicate accurate information. Strong knowledge of state, and local tax regulations, including deductions, exemptions, credits, and updates in tax legislation. Skills in: Advanced Critical Thinking & Problem-Solving: Strong analytical skills to evaluate complex tax situations, identify potential solutions, and offer informed guidance to taxpayers. Ability to apply creative problem-solving techniques to resolve unusual or challenging tax-related inquiries and issues. Advanced De-Escalation Skills: Expertise in using de-escalation techniques to manage difficult calls, calming upset customers, and guiding them toward resolutions with empathy and professionalism. Ability to stay composed and use conflict resolution strategies to ensure that customers leave the call feeling supported and satisfied. Customer Service & Soft Skills: Strong interpersonal skills, with the ability to communicate technical tax information in simple, clear language. Empathy, active listening, and patience, especially when assisting taxpayers in stressful or complex situations. Proven ability to manage high call volumes, multitask, and remain calm under pressure while maintaining high service standards. Time Management & Organization: Excellent organizational skills, with the ability to handle multiple cases and prioritize competing demands effectively. Ability to: Demonstrate Technological Proficiency: Strong computer skills, including the use of CRM systems, communication tools (e.g., phone, email, chat), and Microsoft Office (Excel, Word, Outlook). Ability to quickly learn and navigate tax software tools, databases, and call center technologies. Maintain Attention to Detail & Accuracy: Strong attention to detail when handling taxpayer data, ensuring that all records and documentation are accurate and complete. MINIMUM QUALIFICATIONS: High school diploma or GED is required. And 3 years of experience in customer service, tax preparation, or related field is required. PREFERRED QUALIFICATIONS Associate's or bachelor's degree. Strong knowledge of state, and local tax regulations, including deductions, exemptions, and credits. Expertise in navigating tax-related systems and databases to extract, verify, and communicate accurate information. Proficiency in using tax preparation software, CRM systems, and general office applications. Bilingual proficiency in English and Spanish. PHYSICAL DEMANDS Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator, and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level. SPECIAL REQUIREMENTS Travel is not required for this position. Willingness to work additional hours, including overtime, during peak periods of the tax season to meet deadlines and ensure timely completion of tasks. Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency. Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Posted 30+ days ago

EXOS logo
EXOSBartlesville, OK
Job Summary: WHO WE ARE For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we "get you ready" for the moments that matter - whether that's striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We've never been the type to accept the status quo. We're all about studying, learning, innovating, and making waves. And we feel that it's our responsibility to help others because we know there's a better way. That better way is Exos Readiness. We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here: EEO is the Law EEO is the Law Supplement

Posted 30+ days ago

State of Oklahoma logo
State of OklahomaOsage, OK

$54,080 - $62,400 / year

Job Posting Title Licensed Practical Nurse Agency 131 DEPARTMENT OF CORRECTIONS Supervisory Organization DOC Medical/DCCC Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Level I - $54,080.00 Level II - $62,400.00 Job Description Basic Purpose: Positions in this job family are assigned responsibilities for performing technical direct and indirect nursing care in a clinic, hospital, institution, or home setting for individuals under the supervision or direction of a registered nurse, licensed physician, or dentist. This includes taking temperatures, pulse, respiration, and blood pressure, and various other technical nursing tasks in providing health care to patients and others. Typical Functions: Performs nursing procedures or specialized functions in accordance with knowledge, skills, and licensure. Participates in the evaluation of responses to interventions. Teaches basic nursing skills and related principles. Delegates nursing care tasks such as: taking temperature, pulse, respiration, and blood pressure, giving enemas, douches, and sitz baths, collecting specimens, and measuring intake and output. Assists in assessing, reporting, and recording health status of patients, families, and groups in a variety of settings. Participates in developing and implementing appropriate aspects of a plan of care. Administers medications as ordered. Reports appropriate patient information to supervisor or appropriate health team member. Serves as Charge Nurse on a unit, supervising staff performing medication administration and patient care. Level Descriptor: Level I This is the basic level of the job family where employees perform routine entry-level tasks under close professional supervision and in a training status to build their skills in providing nursing care as a licensed practical nurse. Level II This is the career level of this job family where employees are assigned responsibility for performing a full range of nursing assignments as a Licensed Practical Nurse and perform nursing tasks at the full performance level in providing care to patients or clients. Responsibilities will include providing guidance and training to others in completing routine nursing tasks and activities. Knowledge, Skills, Abilities, and Competencies: Knowledge, Skills and Abilities required at this level include knowledge of nursing techniques, procedures, practices, and theory; of medical terminology; and of infection control measures. Ability is required to exercise sound judgment; to follow detailed oral or written instructions; to establish and maintain effective working relationships with others; and to provide nursing care to patients or clients. Education and Experience: Level I Education and Experience requirements at this level consist of possession of a valid permanent Oklahoma license as a licensed practical nurse as approved by the Oklahoma Board of Nursing or, Licensed Practical Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC). Level II Education and Experience requirements at this level consist of possession of a valid permanent Oklahoma license as a licensed practical nurse as approved by the Oklahoma Board of Nursing plus one year of practical nursing experience; or Licensed Practical Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC) plus one year of practical nursing experience. Special Requirements: Some positions may require that applicants be willing and able to fulfill all job-related travel normally associated with the position. Must be willing and able to work any assigned shift or day of the week, and additional shifts as required. Positions in this job family has been determined to be safety sensitive as defined by 63 O.S. § 427.8. Additional Job Description: Dick Conner Correctional Center/Medical This is not a remote position. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

Posted 3 days ago

PwC logo
PwCOklahoma City, OK

$124,000 - $280,000 / year

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Oracle enterprise performance management at PwC, you will specialise in providing consulting services for enterprise performance management solutions using Oracle technologies. You will collaborate with clients to assess their performance management needs, design and implement Oracle-based solutions for budgeting, forecasting, financial consolidation, and reporting. Working in this area, you will also provide training and support for seamless integration and utilisation of Oracle enterprise performance management tools, helping clients improve their financial planning and analysis processes and achieve their performance objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Oracle Enterprise Performance Management team you are expected to lead practices in budgeting and forecasting, long-range planning, and rolling forecasting. As a Senior Manager you are responsible for leading large projects, innovating processes, and maintaining operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for building trust with multi-level teams and stakeholders through open and honest conversation, motivating and coaching teams to solve complex problems. Responsibilities Lead practices in budgeting, forecasting, and long-range planning Oversee large projects to confirm successful delivery and client satisfaction Innovate processes to maintain operational excellence Engage with clients at a senior level to drive project outcomes Build trust and collaboration among diverse teams and stakeholders Encourage open and honest communication within the team Motivate and coach teams to solve complex problems Confirm the delivery of quality work through leadership What You Must Have Bachelor's Degree 7 years of client facing Oracle Finance Consulting experience with an Enterprise Performance Management (EPM) background What Sets You Apart Master's Degree in Accounting, Finance preferred EPBCS FCCS ARCS EDMCS CPA Budgeting and Forecasting, Long Range Planning, Rolling Forecasting KPIs, Management Reporting Month End Consolidation, SEC and Statutory Reporting Narrative Reporting Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

A logo
Academy Sports & Outdoors, Inc.Lawton, OK
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy's Mission. Job Description: Click the link(s) below to see each individual positions full job description: Sales Team Member Positions: Outdoor Enthusiast Sales Team Member Apparel Sales Team Member Fishing and Hunting Sales Team Member Footwear Sales Team Member Sports Store Cashier Brand Specialist Logistics/Merchandising/Operations Positions: Asset Protection Team Member Custodian Inventory Control Team Member Merchandising Team Member Receiving Team Member Education: High school diploma or general education degree (GED) preferred. Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only) Work Experiences: Previous related work experience preferred. Operating POS equipment, symbol, and telephone preferred. (Cashier Only) In-direct support of people and processes to drive operational excellence and expected sales targets. (Cashier Only) 4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only) CPR and First Responder certification is a plus. (Asset Protection Team Member Only) Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only) Skills: Excellent customer service orientation. Ability to connect, build rapport and engage with our customers that bond with friends, family, and community through the challenge of sports and outdoor pursuits; bilingual a plus. Effective problem solving and communication with customers and team members. Ability to execute multiple tasks with superior organizational skills and detail orientation. Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals. Proficiently use basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form. Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only) Writes routine reports and correspondence (Cashier Only) Working knowledge of inventory software and order processing systems. (Cashier Only) Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping. (Outdoor Enthusiast Only) Must meet federal and state requirements for selling and procession firearms transactions. (Fishing and Hunting Sales Team Member Only) Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). (Fishing and Hunting Sales Team Member Only) Proficiently use equipment such as basic hand tools, receiving and cleaning equipment. Provide prompt, friendly customer service to all team members and customers. Emergency response procedures Strong situational awareness and observation skills Responsibilities: Please see job description for more details. Physical Requirements & Attendance Ability to work flexible schedules such as nights, weekends, and holidays based on business needs. Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Frequently required to walk, reach, and talk. Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull. Constantly lift up to 10 pounds and occasionally lift up to 60 pounds. Constantly stand, handle, use fingers to grasp and use repetitive motions (hands, wrist and fingers). Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus Part time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Posted 30+ days ago

Taco Bell logo
Taco BellLawton, OK
Team Member Lawton, OK " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." We're looking for Service and Food Champions who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Excellent training programs Reward and recognition culture Family friendly environment The ideal candidates must want to have fun serving great food to our customers! Benefits Meal discount Free uniforms Advancement opportunities Health insurance Flexible schedule Paid time off 401(k) and 401k Dental insurance Vision insurance Life insurance Hiring Teens 16+ years old

Posted 2 weeks ago

Compass Group USA Inc logo
Compass Group USA IncNorman, OK
Levy Sector Position Title: Concessions Supervisor We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1473216. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job Summary Summary: This position is located at the University of Oklahoma Athletics. Responsible for the successful operation of concession stand to which he/she is assigned. Supervises staff. Essential Duties and Responsibilities: Takes inventory of supplies and equipment; maintains stock at required operational level. Oversee and resolve any and all guest disputes. Trains stand attendants. Oversees accuracy of timekeeping and compliance with OSHA and Health Department regulations. Contributes to the team; exhibits professionalism with customers, fellow employees and others. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Posted 30+ days ago

L logo
LifeChurch.tvEdmond, OK
The Office Leader for Digital and YouVersion Engagement is primarily responsible for providing administrative and operational integration support to the Central Group Leader, Digital & YouVersion Engagement office. This role focuses on creating and maintaining culture, ensuring efficient and effective time management, coordinating and supporting key meetings, and providing overall operational support. This role (operationally) supports the team's direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church's mission and reach people for Christ. At Life.Church, we exist to lead people to become fully devoted followers of Christ. It's been our mission since 1996 and has guided us every day. Leading people isn't just an expectation; it's a necessity. It's a cornerstone of our culture. That's why we're always seeking leaders-leaders like you-to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. What You'll Do Manage complex calendars and scheduling needs, ensuring alignment and prioritization. Plan and coordinate travel logistics, including booking, agendas, prep materials, and communication follow-ups. Own the management and upkeep of the physical office space, including supplies, shared tools, and an organized, welcoming environment. Handle budget-related administrative tasks such as PCard management and receipt tracking. Develop and maintain efficient systems to streamline daily operations and anticipate leadership needs. Support guest hosting, including preparation and on-site coordination. Own and manage the DTG Office budget in alignment with the Director, ensuring fiscal accuracy and transparency. Maintain and nurture logistics for external relationships and partnerships. Create, implement, and maintain systems that provide leadership with real-time project visibility, progress tracking, and centralized access to key resources. Continuously assess and improve operational workflows to enhance efficiency, clarity, and communication. Skills Needed to Succeed Self-motivated with the ability to independently solve problems and manage competing priorities; taking a large project and breaking down into a step-by-step executable process. Excellent organizational and time-management skills. Strong verbal and written communication, with a collaborative spirit. Ability to lead events and projects from concept through execution. Flexible, adaptable, and detail-oriented. High School Diploma or GED. Bachelor's degree in Business Administration, Project Management, or a related field preferred. 1-3 years of experience in operations, events, or administrative leadership, preferably in a digital or tech environment. Benefits We Offer ・ Paid parental leave, including maternity, paternity, and adoption leave. ・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members. ・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health. ・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment. ・ And much more! Our Beliefs, Culture, and Commitment to Diversity At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church. While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page. All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.

Posted 2 weeks ago

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sherwoodcompaniesOklahoma City, OK
Wildcat has the ability to self-perform many types of civil construction including earthwork and site prep, concrete and asphalt paving, civil and structural concrete, rock excavation, piling and sheet piling, sub-grade stabilization, and water/waste-water treatment facilities. We also have a tremendous amount of experience with all underground utilities including sanitary sewer, water, storm sewer, and main electrical distribution. The Sherwood Companies have a proven track record of completing a variety of projects from General Construction, to Construction Management and Design Build Projects for both public and private owners. A brief summary of the types of projects include, urban expressways, bridges, underground utilities, dam construction, asphalt/concrete paving and water/wastewater treatment plants. JOB DESCRIPTION This Foreman will be responsible for the safe and efficient operations of a bridge crew. The Foreman will plan, direct and coordinate the bridge crew to ensure safety, quality and productivity metrics are achieved. This role is classified as safety sensitive. BENEFITS Holiday Pay Health, Dental, Vision, Life, Accident and Cancer Insurance Short-term and Long-term disability 401(k) with match Yearly boot reimbursement Referral bonus program ACTIVITIES/TASKS/SCOPE Lead by example that safety is the number one priority Supervise, coordinate and schedule the activities of the bridge crew Read specifications, such as blueprints, to determine construction requirements and procedure planning Inspect work progress, equipment or construction sites to verify safety, quality and specifications are met Locate, measure and mark site locations or placement of structures or equipment Coordinate work activities with other construction project activities Confer with superintendent or technical personnel, other departments or contractors to resolve problems or to coordinate activities Assist workers engaged in construction activities, using hand tools or other equipment Train and develop crew members as deemed necessary Maintain good customer relations by acting in a professional and courteous manner Other duties as assigned PERFORMANCE MEASURES Safety Quality of product Meeting specifications COMPETENCIES Leading Others Work Standards Continuous Improvement Initiating Action Adaptability Contributing to Team Success Managing Work (Time Management) Communication EDUCATION/EXPERIENCE High school diploma or GED required Must have a clean driving record 5-6 years of quality experience in heavy civil construction specifically working on bridges 2-3 years of experience in managing and leading a team CERTIFICATION/OTHER SKILLS AND ABILITIES Quality control analysis Judgement and decision making Monitoring Excellent oral and written communication Deductive reasoning Time management Reaction time PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Keyboarding/typing Ability to read effectively from a computer screen and/or a paper copy Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment Ability to effectively verbally communicate Ability to stand, sit, stoop, bend, walk and lift heavy objects (50 lbs.) Ability to work above the ground on bridges Ability to use manual labor tools involved in the construction of a bridge WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a variety of weather conditions with exposure to outdoor elements. Work is performed on bridges under fall protection guidelines Must have a valid driver's license; have and keep a clean driving record. Benefits include but are not limited to medical, dental, life, 401(K), company vehicle, paid holidays, paid time off and bonus possibilities.

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesTulsa, OK
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our brand new Tulsa, OK bakery located at 505 E 2nd St, Space 8, Tulsa, OK 74120. As a Delivery Driver, you are our "Boots on the ground!", and the main face that our Insomniacs see outside of the bakery! You give the word "Delivery" a whole new meaning by delivering the Cookie Magic to our fans wherever they are. Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values SOME OUR SWEET DELIVERY DRIVER PERKS: Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) Small but busy delivery zone Paid vacation and sick time off Flexible part-time work schedules Pet insurance for your furry loved ones Ability to enroll in our nationwide GasBuddy discounted fuel program Ability to enroll in our nationwide Jiffy Lube car maintenance program Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities FREE cookies with every shift! WHAT WILL I DO AS A DELIVERY DRIVER? Check orders for quality and accuracy before they leave the store. Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe fashion. Provide quality customer service through positive and professional interaction with customers whether in-person or by phone. Use Insomnia's delivery app to approved company standards and provide accurate status updates to customers. DESIRED SKILLS/EXPERIENCE: Excellent time management and organizational skills Knowledge of the 2-mile radius surrounding the store is a plus! Must have your own car, license, valid registration, and valid insurance Must be able to pass a motor vehicles background check Must have a smartphone with data plan Must be legally eligible to work in the United States Must be 18 years or older to be employed About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Posted 30+ days ago

Helzberg Diamonds Headquarters logo
Helzberg Diamonds HeadquartersOklahoma City, OK
Job Description Store Managers at Helzberg Diamonds manage daily operations to achieve sales goals and profit objectives. They are responsible for the overall direction, coordination, and evaluation of the store. Key responsibilities include: Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates. Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly. Consistently recruit, interview and hire top talent. Provide ongoing training to sales team. Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance. Create and implement strategies to achieve sales and profit objectives. Maintain a professional work environment and addressing associate relations issues appropriately. The ideal candidate will possess: Proven history of achieving sales goals in retail jewelry environment Strong direct recruiting skills Ability to supervise others to achieve results Superior communication and interpersonal skills Flexibility to manage a variety of personalities Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience Ability to relocate is a plus Must be able to work a flexible schedule including evenings, weekends, and holidays

Posted 30+ days ago

Driven Brands logo
Driven BrandsPurcell, OK

$15+ / hour

Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil. We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions! JOB DESCRIPTION: Oil Change Team Member Are you a people person? Self-Motivated? Do you love working with cars? If so, here is good news for you! Take 5 Oil Change is offering an opportunity to showcase your skills and join our growing team of full-time crew members and lube techs! No experience required! We will train you how to be a lube technician who can change oil, replace wiper blades/air filters, fill air in tires, and perform other light maintenance services. All you need to do is be willing to learn, work hard, and bring a positive attitude to the shop! Up to $15/hr with base pay and commissions! Some of our most successful lube technicians are those that joined the team with no experience at all, but many others were once servers, restaurant workers, mechanics, retail employees, landscapers, and other skilled trade workers! Move up fast! Over 90% of our Shop Managers started as lube techs. We provide PAID TRAINING to help our team members advance through the company and become Take 5 leaders who earn salaries and bonuses! What our crew members love about Take 5: Full-time & flexible schedules are available Earn competitive base pay rates & weekly bonuses SAME DAY PAY available through myFlexPay FREE oil changes! Full-time employees get PAID TIME OFF Health, Vision, & Dental Insurance As a Take 5 crew member, your job will be to: Drain motor oil, change oil filter Wash windshield and adjust tire pressure Inspect and top off fluids Perform coolant exchanges Restock and maintain inventory levels on the floor Maintain cleanliness of work environment Provide excellent customer service All our crew members need to meet the following requirements: Must be able to lift to fifty (50) pounds Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning Must be willing to work in hot/cold weather conditions if necessary Must have reliable transportation to and from the shop Must be over 18 years of age (over 16 years of age in Arizona, Idaho, Kansas, New Mexico, South Carolina, South Dakota, Texas, and Wyoming) #LI-DNI #DBHVOL Get early access to 50% of your earned wages at any time through our myFlexPay program.

Posted 30+ days ago

T logo
Tulsa Teachers Credit UnionTulsa, OK
Position Hours- Monday- Friday 9am- 6pm and Saturday 8:45am- 12:15pm with a half day off during the week. Essential Job Functions and Responsibilities Through video transmissions via the Interactive Teller Machine (ITM), process member transactions demonstrating efficiency and good utilization of time in order to assist as many members as possible without negatively impacting the quality of the transaction. Responsible for balancing regularly to ensure accuracy in all teller transactions and making supervisor aware of any needs (supplies, concerns, etc.) to avoid delays in processing. Contribute to the achievement of cross-sell goals by building trusting relationships with members, staying informed on current products, services and promotions and by utilizing Touché Customer Relationship Management (CRM) to help determine member needs and refer appropriate services. Build caring relationships and earn the trust of TTCU members by providing accurate, thorough answers to member questions via Teller Now Video and phone, call queues and/or member facing, utilizing various resources including handouts, peers and supervisors. Minimum Qualifications Educational Requirements High School Diploma or GED required Certificates/Licenses Must have and maintain a valid driver's license Experience 6 months demonstrated customer service ability Position Competencies Collaborates Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Effective Communication Utilizes a variety of communication modalities effectively and appropriately across multiple channels. Functional Expertise Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Member Focus Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. Resilient Maintains composure under pressure; handles difficult situations effectively, maintains a positive attitude despite adversity; uses adversity as a learning opportunity. Self-Motivated Proactively takes the initiative to accomplish necessary tasks and seize new and often times challenging opportunities. Additional Requirements Job Knowledge Basic knowledge with Microsoft Office (Word, Excel, PowerPoint, SharePoint (Teams) and Outlook) Ability to navigate the Internet using Chrome, Edge, Internet Explorer Ability to learn proprietary computer software such as Keystone, OnBase, Touché, Concur and Cisco Agent Desktop Interpersonal Skills Intermediate written and verbal communication skills are required to effectively interact with members regarding financial transactions which may involve problem resolution and offer educational information regarding products and services. Ability to work with confidential information and maintain confidentiality at all times. Ability to create an atmosphere which promotes TTCUs Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic and professional demeanor while providing extraordinary service to members and fostering teamwork among employees. Working Conditions Routinely perform work indoors in climate-controlled shared work area with a moderate level of noise. Must be able to perform job functions either independently or under supervision and work effectively on own. Must be able to plan their own work activities as well as take direction. Must be able to read and carry out various complicated written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Posted 2 weeks ago

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Veit National CorporationTulsa, OK
Job Description: The Heavy Equipment Operator will operate one or more types of power construction equipment, such as motor graders, bulldozers, scrapers, compressors, pumps, derricks, shovels, tractors, or front-end loaders, to excavate, move, and grade earth, erect structures, or pour concrete or other hard-surface pavement. May repair and maintain equipment in addition to other duties. A Day in the Life Operates heavy equipment of various sizes and weights used in site or highway construction. Properly follows company and OSHA safety procedures. Brings problems to the attention of the project Foreman, Superintendent, General Superintendent or Safety Director. Follows daily procedures and protocols as outlined in job orientations and training. Performs routine inspection and preventative maintenance on assigned equipment and refers defects or needed repairs to the project Foreman, Superintendent, General Superintendent, or Safety Director. Assists in training entry-level employees to perform maintenance and repair duties as required or assigned. Helps identify any underground and overhead utilities that have been located/exposed before excavating. Review trenching requirements with the Superintendent and ensure any required protection is available. Keep the project foreman, superintendent, or general superintendent informed of all known actions, whether written or verbal, that may affect the ability to successfully perform tasks at construction project sites or adversely impact Company operations. Other projects or duties as assigned by management. What You'll Need High school diploma or equivalent, six to twelve months of operating construction equipment experience; or equivalent combination of education and experience. Considerable knowledge of heavy equipment operating principles. Ability to operate heavy equipment under varying working conditions. Working knowledge of hazards and safety precautions standard to heavy equipment operations. OSHA 10, First Aid/CPR, and the ability to follow applicable safety precautions, as well as view and understand Veit's safety training video, are required. Working knowledge of hazards and safety precautions standard to heavy equipment operations is also required. Ability to read and comprehend grade stakes and/or site plans. Good communication skills, both oral and written, when working with all levels of management and employees, external vendors, and other business associates. Ability to understand, follow, and transmit written and oral instructions. Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to meet attendance schedule with dependability and consistency as required by management and/or project requirements. Other Must be willing to travel as needed. Must be at least 18 years of age. Union affiliation or willingness to join the union is required. Must be able to work 8 to 12-hour workdays, Monday through Friday, with occasional weekends. Must be flexible regarding work hours, including evenings and weekends. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to perform manual work requiring periods of extensive physical exertion and potential exposure to adverse weather conditions. Required to lift and/or move up to 50 pounds. Often required to sit, stand, walk, bend knees, stretch arms, stoop, kneel, talk and hear. Work Environment The work environment characteristics described here are representative of those employees encountered while performing the essential functions of this job. Employee is exposed to environmental conditions, working near machines and loud noises associated with construction sites. Exposed to variable weather conditions including rain, snow, wind, cold and heat. Also exposed to variable terrain. Additional Job Description: The base compensation range for this role is $XX - $XX per hour. The hourly rate may vary depending on geographic location, applicant skills, and prior relevant experience. Benefits offered to Union craft workers include: 401k, Employee Assistance Program For Union and Prevailing Wage roles, hourly rate and benefits may vary due to Collective Bargaining Agreements and/or local governing authority. Who Are We? Veit is one of the country's leading specialty contractors, with over 96 years of experience and the best people in the industry. We pride ourselves on our relentless pursuit to push the construction industry forward and deliver for our customers. Our modern fleet of iron, diverse expertise, and unmatched determination allow us to successfully tackle some of the largest and most complex projects across every sector while also living out our values every day. Our company culture is one where everyone pitches in to get the job done, regardless of job title or seniority. We do everything we can to maintain an atmosphere where family comes first. We want every one of our employees to look forward to each day at work and make it home safe and happy at the end of the day. Never settle, dig deeper Our Core Values Deliberately Safe We believe all safety incidents are avoidable when everyone operates with a deliberate mindset. We are deliberately proactive and thorough in training and job planning. We are deliberately safe in our everyday operations and decision-making. Build with Intention We build with intention. Whether in the office or the field, we work with grit and determination toward a better future for everyone involved. We leave things better than we found them, and never leave a job until we're proud to put the Veit name on it. Leaders Dig First Egos have no place at Veit. We expect everyone on our team to dig in with a leadership mentality. That means being willing to jump in, take ownership, and get mud on our boots - especially when times get challenging. Real Relationships Like our work, we approach relationships authentically, with a long-term mindset. Whether you're a client partner, vendor, or team member, we make an effort to build a more meaningful connection with you by communicating with respect and honesty. Integrity in Everything As part of the Veit family, everything we do and say reflects on this entire company. We act with integrity, which means treating others just as we want to be treated, doing the right thing, and holding ourselves accountable. VEIT IS AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER, INCLUDING VET/DISABILITY

Posted 30+ days ago

Taco Bell logo
Taco BellChickasha, OK
Late Night Team Member Chickasha, OK " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Late Night Team Member This position is for a night owl who can work during the evening into the early morning hours. You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: Being friendly and helpful to customers and co-workers. Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching from management team. Having a clean and tidy appearance and work habits. Communicating with customers, teammates and managers in a positive manner. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 2 weeks ago

J logo
JEDunnOklahoma City, OK
Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection. Role Summary The Senior Superintendent will plan, manage and execute all aspects of significantly complex or multiple projects. This position will be responsible for managing the team, planning all construction sequencing and meeting project goals to achieve timely and profitable completion of each project. All activities will be performed in support of the strategy, vision and values of JE Dunn. Autonomy and Decision Making: Makes decisions within defined limits of authority and consults supervisor on other decisions. Career Path: General Superintendent Key Role Responsibilities- Core SUPERINTENDENT FAMILY- CORE Leads all aspects of the company's safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff and needed. Provides management of subcontractors and organization of the overall job and workflow. Manages and oversees company staff, subcontractors, suppliers and programs such as Safety, Quality and EEO for a small project or a major portion of a larger project. Develops work plans for subcontractors and self-performed work. Coordinates and manages the care, custody and control of the project site. Leads various meetings including daily standup and weekly trade meetings. Attends, manages and participates in appropriate progress and/or project OAC meetings. Creates, manages, changes and implements the project's schedule as needed, in conjunction with the Project Manager. May be responsible for tracking and monitoring project budget and costs by using the project management system's cost reports and data from the project manager. Communicates key project information to owners, design team, governing authorities, subcontractors, suppliers and other departments. Follows the project filing and documentation organization system as dictated for the project. Updates drawings, logs, diaries and inspection notebooks. Approves and/or records unit cost information for weekly reports and completes daily reports, logs and tracking reports. Evaluates progress on self-perform work and make adjustments as needed. Manages material and equipment needs for the project. Supports the MOC (Material and Other Costs) and DLSC (Dunn Logistics Service Center) procurement and approval processes. Assists in the selection of the formwork, tools and equipment necessary to complete self-perform operations. Manages timecard approval process to ensure reporting of accurate hours and proper cost codes. Ensures quality compliance through use of specifications, setting quality standards, in-house QA/QC and outside resources. Supports the project closeouts by supervising pre-punch activities and coordinating activities with the owner, architect and governing authorities. Gains understanding of the project pursuit process and methodology. Participates with the field operations leadership and the project team to put together a project pre plan; implements, monitors and adjusts as needed throughout the project lifecycle. Partners with field leadership to establish field staffing for their assigned project. Partners with project management to identify schedule and costs associated with project changes. Participates in the negotiation process with the owner and architect to gain agreement for project changes. Participates with the project team in preparation and presentation for all project review meetings, including the monthly review process and other key project meetings. Participates in the project buy out meetings with subcontractors and vendors. Understands and applies the terms and conditions of the owner and subcontractor contracts for the project. Responsible for identifying and recruiting top talent. Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn's policy of non-discrimination and ensures positive, proactive implementation throughout the organization. Key Role Responsibilities- Additional Core SENIOR SUPERINTENDENT In addition, this position will be responsible for the following: Manages complex stand-alone or multiple projects from initial planning to completion. Manages project(s) with multiple superintendents. Influences and manages delivery results through others. Understands and executes relevant key strategic initiatives to support company strategy. Provides training and education to support company and/or region training initiatives. Engages in business, industry and community activities to build and strengthen external relationships. Takes a lead role with the project team in the project pursuit process. Collaborates with the marketing team on related presentations and marketing activities. Develops new business opportunities and generates future work by cultivating and maintaining long-term relationships with clients. Assumes responsibility for management, scheduling, production, safety and quality on projects or a portion of projects. Identifies, understands and actively manages project risks. Utilizes awareness, experience and knowledge to identify problems and recommends solutions for review and implementation by the team. Manages deliverables provided by a variety of internal resources and functions such as IPS, logistics, etc. Knowledge, Skills & Abilities Ability to perform work accurately and completely, and in a timely manner. Communication skills, verbal and written (Advanced). Ability to conduct effective presentations (Advanced). Proficiency in MS Office (Intermediate). Ability to apply fundamentals of the means and methods of construction management to projects. Thorough knowledge of project processes and how each supports the successful completion of a project. Ability to build relationships with team members that transcend a project. Proficiency in project management and accounting software (Intermediate). Proficiency in required JE Dunn construction technology (Advanced). Proficiency in scheduling software (Intermediate). Ability to apply Lean process and philosophy (Intermediate). Knowledge of specific trades and scopes of work (Advanced). Knowledge of self-perform and labor productivity (Advanced). Ability to manage budgets, maximize profitability and generate future work through building relationships (Advanced). Knowledge of organizational structure and available resources. Knowledge of layout skill (Advanced). Knowledge of crane flagging and rigging (Advanced). Ability to understand document changes and impact to the project schedule. Ability to build relationships and collaborate within a team, internally and externally. Education High School Diploma or GED required. Bachelor's degree in construction management, engineering, or related field (Preferred). Experience 10+ years construction experience. 8+ years field supervision experience. Experience leading Lean principles on projects (Preferred). Working Environment Valid and unrestricted drivers license required Must be able to lift at least to 50 pounds May require periods of travel and/or relocation May be exposed to extreme conditions (hot or cold) Must be willing to work non-traditional hours to meet project needs Frequent activity: Standing, Walking, Climbing, Bending, Reaching above Shoulder, Pushing, Pulling Occasional activity: Sitting, Viewing Computer Screen Benefits Information The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details. JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace. JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails. Why People Work Here At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts About JE Dunn For more information on who we are, click here. EEO NOTICES Know Your Rights: Workplace Discrimination is Illegal California Privacy Policy E-Verify JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) Right to Work (English) Right to Work (Spanish)

Posted 30+ days ago

Ace Hardware logo
Ace HardwareOklahoma City, OK

$15 - $16 / hour

About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service Project a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the "general operations" of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Help ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store. Communicate any operational or managerial issues to the General Manager in a timely manner. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Help ensure that weekly price changes and label updates are completed timely and accurately. Assist with all cashiering functions including training, maintenance, audits, and reports. Perform all other duties as assigned. Inventory & Merchandising Help ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely. Assist with maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising. Lead by example; be approachable by all associates and customers. Assist in training of all associates. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION - Showing our love for the work we do, our customers, and our associates. RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY - An authentic commitment to moral and ethical behavior. TEAMWORK - Together we can achieve extraordinary things. EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $15.00-$16.00 For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Posted 1 week ago

State of Oklahoma logo
State of OklahomaOklahoma City, OK
Job Posting Title Laborer II Agency 025 OKLAHOMA MILITARY DEPARTMENT Supervisory Organization Oklahoma Military Department Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Benefits: This is a full-time unclassified state position with full state retirement and insurance benefits, including paid health, dental, life, and disability insurance for the employee. The employee receives a benefit allowance to assist with insurance cost. Annual leave of 10 hours per month and sick leave of 10 hours per month begin accruing immediately. Job Description Basic Purpose The purpose of this job is to perform a variety of routine tasks involving unskilled to semi-skilled manual labor at Will Rogers Air National Guard Base, while functioning as a team lead. These tasks will include general custodial and housekeeping activities, general maintenance, grounds maintenance, repair duties, assisting crafts personnel, performing escort duties, and event set-up and tear-down. They will be responsible for overseeing other laborers and ensuring assigned work is correctly completed. Compensation: $32507.00 Typical Functions Performs custodial activities to include sweeping, dusting, mopping, vacuuming, washing, scrubbing, cleaning and polishing building floors, walls, windows, ceilings and drinking fountains. Cleans, sanitizes, and/or disinfects restroom toilets, urinals, sinks, showers, plumbing fixtures, walls, floors, partitions, door handles, counter tops, mirrors, and benches. Refills toilet paper, paper towel, and soap dispensers as needed and replaces batteries in dispensers and auto-flush meters. Collects and deposes of debris and trash. Maintains good customer service, communication, and relationships with each Building Manager. Attends training and meetings as required. Records accurate time accounting in iEMS. Cuts grass, weeds, trees and brush; cleans culverts, drains and ditches; moves, loads and unloads materials, supplies and equipment; hauls or carries sand, lumber, asphalt and cement or other materials. Assists skilled craft workers, including carpenters, plumbers, electricians or HVAC technicians by carrying materials and tools, picking up materials from suppliers or performing unskilled tasks, such as mixing concrete or mortar, digging holes and tearing out walls; moves furniture, and other heavy equipment, assists in setting up or moving scaffolds. Digs post holes and ditches, rakes grass and leaves, picks up trash and debris, sweeps walks, and assists in snow removal. Level Descriptor This is the lead worker of the job family level of this job family where employees are assigned advanced level tasks involving leading or functionally supervising lower-level workers in unskilled to semi-skilled manual labor or general repair and maintenance duties or assisting in the completion of various skilled tasks by performing basic tasks such as moving materials and equipment, mixing concrete, digging holes, tearing out walls, and similar duties. Education and Experience One year of experience in general construction work in the building trades, lawn care or gardening Knowledge, Skills, Abilities and Competencies Knowledge of the tools, equipment, methods and practices of the general building and mechanical trades. Ability to follow simple oral instructions; skill to use hand tools and high speed power tools; to perform the less skilled aspects of the mechanical and building trades; and to physically perform heavy manual labor, plus knowledge of supervisory principles and practices. Special Requirements Physical Requirements: Applicant must be able to lift/carry a minimum of 60 pounds Applicant must be able to work in extreme environmental conditions (Over 100 Degrees F and below 20 Degrees F) Applicant must be able to work from various building heights Conditions of Employment: Contingent on a favorable NCIC/OSBI background check Contingent on passing a pre-employment drug & alcohol screening T1 security clearance (Eligibility for national security positions shall be granted only to U.S. citizens) Contingent on continuous federal funding Must maintain a valid driver's license Non-exempt FLSA status Tobacco and Vape free facility Serve a 12 month trial period Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Posted 30+ days ago

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Dewolff Boberg & AssociatesOklahoma City, OK
With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, "on the floor", coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation+ one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Posted 30+ days ago

International Bancshares Corp logo
International Bancshares CorpOklahoma City, OK
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 1070 Mortgage Sales Origination Job Summary: The Mortgage Loan Originator position is a sales oriented position where the loan originator proactively solicits new residential mortgage business, works bank referral leads, and sells IBC Mortgage products. The MLO continually develops and maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage opportunities and develops relationships with the IBC Bank Sales Team and IBC Commercial Bankers. The Mortgage Loan Originator also evaluates and authorizes or recommends approval of applications for residential real estate loans, and possesses an understanding of relevant loan products, regulatory disclosures, and interest rate pricing. Job Description: ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Develops and maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage opportunities Develops relationships with the IBC Bank Sales team and IBC Commercial Bankers Evaluates and recommends approval of applications for residential real estate loans Possesses an understanding of relevant loan products, regulatory disclosures, and interest rate pricing Takes information from the borrower and completes the application Analyzes the prospective borrower's income and debt and pre-qualifies the prospective borrower Educates the prospective borrower in the home buying and financing process, advises the borrower about the different types of loan products available, and demonstrates how closing costs and monthly payments could vary under each product. Quotes interest rates and fees Maintains regular contact with the borrower and Realtors between application and closing Assists the borrower in understanding and clearing credit problems Participates in the loan closing Performs other related duties as assigned SKILLS Strong written and verbal communication skills Ability to manage a pipeline Teamwork Strong customer service skills Self-motivated Highly organized Ability to calculate qualifying income from federal tax returns EDUCATION High School graduate or equivalent College degree preferred 2 years recent experience preferred in residential loan originations RMLO license highly preferred (NMLS registration required) Knowledge of Conventional and Government Mortgage products Knowledge of procession, underwriting, closing and funding of mortgage loans

Posted 30+ days ago

State of Oklahoma logo

Taxpayer Support Specialist- Taxpayer Resources Center

State of OklahomaOklahoma City, OK

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Job Description

Job Posting Title

Taxpayer Support Specialist- Taxpayer Resources Center

Agency

695 OKLAHOMA TAX COMMISSION

Supervisory Organization

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

Taxpayer Support Specialist- Taxpayer Resources Center

Salary- $55,000.00

Why you'll love it here!

TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:

  • Generous state-paid benefit allowance to help cover insurance premiums.
  • A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
  • Flexible spending accounts for health care expenses and/or dependent care.
  • A Retirement Savings Plan with a generous match.
  • 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
  • 11 paid holidays a year.
  • Paid Maternity leave for eligible employees.
  • Employee discounts with a variety of companies and venders.
  • A Longevity Bonus for years of service.

The Taxpayer Support Specialist provides professional and technical services and assistance to taxpayers. This position requires a professional to gain advanced technical expertise in tax laws and regulations, have exceptional critical thinking and problem-solving abilities, and superior communication skills for handling complex customer inquiries. The ideal candidate will also possess advanced de-escalation techniques to manage difficult situations and ensure a positive experience for taxpayers. The ability to quickly analyze legislation updates and integrate this knowledge into taxpayer interactions is key to success in this role. Daily contact involves communication with taxpayers and other agency staff via phone calls, electronic communications, and walk-up windows. Bilingual candidates are encouraged to apply.

DUTIES AND RESPONSIBILITIES:

  • Respond to inquiries from taxpayers with questions regarding federal, state, and local tax regulations, filings, refunds, and payments. Provide accurate and clear explanations of tax-related issues, applying advanced legislative knowledge.
  • Address and resolve issues related to account discrepancies, tax penalties, audit inquiries, or filing errors. Apply critical thinking skills to analyze and solve complex tax cases, collaborating with relevant departments as needed. Escalate unresolved or highly complex cases to senior staff or specialized departments.
  • Demonstrate proficiency with tax software tools and forms (e.g., 1040, W-2, 1099) and stay informed on the latest tax legislation and policies. Provide detailed explanations of legislative updates and their implications for taxpayers.
  • Maintain a welcoming and professional environment for all taxpayers. Use advanced de- escalation techniques to manage challenging interactions with empathy and professionalism. Handle sensitive taxpayer information with the utmost confidentiality and adherence to data protection regulations. Relay a knowledgeable and self-assured demeanor to instill confidence in the taxpayer.
  • Stay up to date with changes in state and local tax legislation and incorporate this knowledge into customer interactions. Explain complex legislative updates in simple terms to customers, ensuring they understand their impact on tax filings, refunds, or payments.
  • Accurately input customer information, maintain up-to-date case records, and ensure all tax-related documentation is complete, correct, and in compliance with relevant regulations.
  • Handle multiple inquiries simultaneously, assess urgency, and prioritize high-priority cases while maintaining accuracy and efficiency.
  • Participate in continuous learning and training sessions to maintain and enhance technical tax knowledge. Share insights with peers and assist in the onboarding of new team members.
  • Adhere to confidentiality protocols, data protection regulations, and call center policies to ensure compliance with relevant tax laws and security standards.
  • Gather feedback from taxpayers to identify areas for improvement in services and processes.
  • Work collaboratively with other departments or teams to resolve complex issues or improve service delivery.
  • Perform other duties as assigned.

COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

  • Advanced Technical Tax Expertise:
  • In-depth knowledge of tax laws, tax filing requirements, tax forms, and tax software.
  • Expertise in navigating complex tax-related systems and databases to extract, verify, and communicate accurate information.
  • Strong knowledge of state, and local tax regulations, including deductions, exemptions, credits, and updates in tax legislation.

Skills in:

  • Advanced Critical Thinking & Problem-Solving:

  • Strong analytical skills to evaluate complex tax situations, identify potential solutions, and offer informed guidance to taxpayers.

  • Ability to apply creative problem-solving techniques to resolve unusual or challenging tax-related inquiries and issues.

  • Advanced De-Escalation Skills:

  • Expertise in using de-escalation techniques to manage difficult calls, calming upset customers, and guiding them toward resolutions with empathy and professionalism.

  • Ability to stay composed and use conflict resolution strategies to ensure that customers leave the call feeling supported and satisfied.

  • Customer Service & Soft Skills:

  • Strong interpersonal skills, with the ability to communicate technical tax information in simple, clear language.

  • Empathy, active listening, and patience, especially when assisting taxpayers in stressful or complex situations.

  • Proven ability to manage high call volumes, multitask, and remain calm under pressure while maintaining high service standards.

  • Time Management & Organization:

  • Excellent organizational skills, with the ability to handle multiple cases and prioritize competing demands effectively.

Ability to:

  • Demonstrate Technological Proficiency:

  • Strong computer skills, including the use of CRM systems, communication tools (e.g., phone, email, chat), and Microsoft Office (Excel, Word, Outlook).

  • Ability to quickly learn and navigate tax software tools, databases, and call center technologies.

  • Maintain Attention to Detail & Accuracy:

  • Strong attention to detail when handling taxpayer data, ensuring that all records and documentation are accurate and complete.

MINIMUM QUALIFICATIONS:

  • High school diploma or GED is required.
  • And 3 years of experience in customer service, tax preparation, or related field is required.

PREFERRED QUALIFICATIONS

  • Associate's or bachelor's degree.
  • Strong knowledge of state, and local tax regulations, including deductions, exemptions, and credits.
  • Expertise in navigating tax-related systems and databases to extract, verify, and communicate accurate information.
  • Proficiency in using tax preparation software, CRM systems, and general office applications.
  • Bilingual proficiency in English and Spanish.

PHYSICAL DEMANDS

Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator, and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level.

SPECIAL REQUIREMENTS

Travel is not required for this position.

Willingness to work additional hours, including overtime, during peak periods of the tax season to meet deadlines and ensure timely completion of tasks.

Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm.

This schedule may require minor flexibility based on the needs of the agency.

Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

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