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PURPOSE OF THE CLASSIFICATION:   

To work as support personnel in the indoor and outdoor areas of the Papilion at Honor Heights Park for the City of Muskogee, Parks and Recreation Department. This is a temporary seasonal position. Applicants must be available for day, night, weekend, some holiday shifts, and irregular hours.   

ESSENTIAL TASKS:

• Greet visitors. Communicate with the public in a polite, friendly manner.
• Operate telephone to answer, screen and forward calls and provide information as necessary.
• Conduct tours of the facility.
• Have a working knowledge, and assist with facility programs and rentals.
• Operate Point of Sales (POS) operating system.
• Prepare daily deposits for supervisor review.
• Receive and restock merchandise as needed, and assist with inventory control.
• Assist with maintaining a clean facility and grounds.
• Complete opening and closing tasks including cleaning restrooms, and picking up trash.
• Assist with facility rental set-up/clean up.
• Participate in preparing chrysalises for butterfly house.

• Maintains and cares for gardens and landscapes, including tasks like planting, watering, and pruning.
• Maintains flowerbeds, borders, and other plant areas, including mulching and raking leaves.

• Assists guests with admission charges, gift shop purchases, venue program/rentals, and facility related questions.
• Performs other work as necessary or as assigned.

• Must report to work on a regular and timely basis.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. 

REPORTING RELATIONSHIPS:

Papilion Support Personnel reports directly to the Papilion Operations Manager and the Papilion Operations Assistant Manager.

Papilion Support Personnel do not have any direct reports or supervisory responsibilities.

QUALIFICATIONS:

Training and Experience:  Must be at least 16 years of age.  Ability to follow written and oral instructions. Ability to communicate in a positive, friendly manner and have a willingness to learn and implement customer service skills with the general public.

Physical Requirements:  The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job in compliance with the American with Disabilities Act (ADA) requirements.  On a case-by-case basis, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are frequently required to walk, stand, sit, talk, and hear. The employee is required to use hands and fingers, handle, feel, or operate objects and concession equipment, minor tools or controls and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift, pull, push and/or move heavy items and equipment.  Vision, speech and hearing, and feeling sufficient to perform essential tasks.  Punctuality and reasonable attendance is essential.  Must submit to drug screening and fitness to work physical exam.

WORKING ENVIRONMENT:    Indoors and outdoors in various weather conditions. Exposure to wet, hot, cold and/or humid conditions.  Requires ability to work days, nights, weekends, holidays and irregular hours.