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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Career Development
Job Description
Join the Sweet Tradition: Retail Team Member at Kilwins Broken Arrow Are you passionate about creating delightful, handcrafted sweets that bring smiles to people of all ages? At Kilwins, we’ve been crafting joy since 1947 with our premium confections, “Original Recipe” super premium ice cream, and warm hospitality. Now, we’re looking for skilled and enthusiastic Team Members to join our team and help carry on our tradition of excellence.About KilwinsKilwins is more than just a confectionery and ice cream shop—it’s an experience. Known for our hand-paddled Mackinac Island Fudge, gourmet chocolates, caramel treats, and freshly made waffle cones, we create a nostalgic atmosphere where every visit feels special. Our team members are at the heart of this experience, crafting our products with care and serving customers with kindness.About the Role: Retail Team MemberAs a Retail Team Member at Kilwins, you’ll be at the heart of creating unforgettable experiences for our customers. Whether it’s scooping our “Original Recipe” super premium ice cream or helping a guest find the perfect chocolate gift, you’ll play a key role in making every visit special. This is a hands-on, customer-facing role that’s perfect for someone who loves working with people and has a passion for quality.What You’ll Do: Key Responsibilities
Welcome customers with a warm smile and friendly atmosphere, creating a positive and inviting environment.
Assist guests in selecting from our wide array of handcrafted sweets, chocolates, and ice cream flavors.
Prepare and serve products like freshly made waffle cones, caramel apples, and hand crafted chocolate treats.
Operate the cash register and handle transactions with accuracy and efficiency.
Maintain a clean and organized workspace, ensuring the store always looks its best.
Uphold Kilwins’ commitment to quality and tradition by learning and performing classic confectionery techniques.
What We’re Looking ForTo be successful in this role, you’ll need:
A friendly, outgoing personality with excellent communication skills.
Ability to work in a fast-paced environment while maintaining a positive attitude.
Dependable and punctual, with a strong work ethic.
Strong attention to detail and a commitment to maintaining product excellence.
A friendly, customer-focused attitude with a love for creating memorable experiences.
Reliability, teamwork, and a willingness to learn new skills.
A love for all things sweet!
Why You’ll Love Working at KilwinsAt Kilwins, we believe in treating others well, doing our best, and having fun. When you join our team, you’ll enjoy:
A warm and welcoming workplace where kindness and respect come first.
Opportunities to learn classic confectionery skills like fudge making and chocolate dipping.
The chance to create joyful moments for customers in a fun, upbeat environment.
Being part of a brand with a long-standing reputation for quality and tradition.
Ready to Join the Sweetest Team Around?If you’re ready to bring your skills, creativity, and passion to Kilwins, we’d love to hear from you! Apply today and become part of a team that’s dedicated to spreading smiles, one sweet treat at a time.Let’s create some happy together—join Kilwins and be part of a legacy of sweetness and service!
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