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Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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Mission

Join Qonto's AML team and play a crucial role in protecting our 600,000 customers from financial crime while safeguarding Qonto from reputational risks. You'll be part of a 7-person team conducting first-level anti-money laundering detection, processing alerts, and ensuring compliance as we prepare for Italy's market relaunch in this fast-growing fintech environment.

As an AML Analyst, you'll work directly with Alessandro Scandolara and contribute to maintaining our 95% compliance rate while bringing fresh energy and initiative to a team ready for new perspectives.

As an AML Analyst at Qonto, you will:

• Analyze transactions and supporting documents (invoices, contracts, bank statements) to identify suspicious patterns related to money laundering and terrorism financing;
• Communicate with customers and counterparts to obtain key information and validate SEPA transfers;
• Collaborate with local authorities when receiving legal requests and criminal seizures;
• Support other teams (Onboarding, Customer Service, Banking Operations) when suspicions arise regarding customers;
• Work in alignment with the Anti-Financial Crime team who handles case declarations to competent authorities.

What you can expect:

• Team Context: You'll join a team of 7 people (4 in Milan, 1 in Barcelona, 2 in Paris) that values bottom-up contributions and collaborative problem-solving rather than top-down management;
• Performance Framework: Clear KPI structure with 95% compliance rate target, 60% productivity focus on alert handling, and 40% dedicated to meetings, projects, and team collaboration;
• Tools & Technology: Work with cutting-edge tools including Forest (back-office operations), Metabase (pattern detection dashboards), SEON (fraud detection), plus standard tools like Zendesk, Slack, and Notion;
• Market Opportunity: Be part of Italy's market relaunch in a fast-growing fintech serving the newest technologies and fastest-growing companies.

About your future manager

Alessandro brings a collaborative leadership style focused on team growth. He believes everyone can have an impact and contribute to solving challenges together. Rather than imposing solutions top-down, he encourages bottom-up initiatives and ensures everyone has the support and autonomy to improve themselves, systems, and processes.

About You

• AML/CFT Knowledge: Proven experience in transaction monitoring and ability to detect suspicious activity patterns, including review and investigation of client transaction patterns. Additional experience in transactional monitoring activities for corporate clientele is highly valued;
• Analytical Capabilities: Strong pattern recognition, attention to detail, and patience for thorough investigations with curiosity and passion for financial crime detection;
• Task Management: Ability to prioritize multiple urgent tasks, manage time effectively, and communicate risks early while maintaining quality standards;
• Communication Skills: Clear written and verbal communication in both Italian and English, with ability to explain complex topics simply and collaborate cross-functionally;
• Energy & Adaptability: You're an energy giver who's open to feedback, a fast learner and adaptor who can bring fresh air and initiative to the team;
• Location: This position is based in Milan.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

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On average, our hiring process lasts 20 working days. More information on our candidate journey here

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Your security matters to us

Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.