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Job Description
Location:
Worker Type:
RegularWork Shift:
Primarily days with possible weekends/evenings/holidays (United States of America)Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$55,640.00 - $83,200.00Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
The Solutions Analyst I is responsible for supporting and optimizing Avera's enterprise payroll technology systems and related applications. This role involves developing a comprehensive understanding of the assigned system(s), performing day-to-day administrative functions, serving as the primary support contact for Avera partner sites, and assisting with system upgrades and implementation of new functionality. The Analyst collaborates with cross-functional stakeholders to ensure the reliability and continuous improvement of system processes and user support. Primary backup for the Payroll System Administrator for the payroll applications.
What you will do
- Process support tickets related to payroll system maintenance. Tracks tickets related to support and enhancements and recommends prioritization. Reviews and analyzes data from tickets and transactions and identifies trends.
- Serve as the primary contact for Avera Partner Sites for system troubleshooting, implementation, configuration, and ongoing support. Coordinate and provide training and communication to stakeholders, identifying and addressing knowledge gaps proactively.
- Assist in the review, testing, documentation, and implementation of system upgrades and new features. Collaborate with functional and technical teams to ensure effective change management.
- Maintain a thorough functional knowledge of the assigned systems and commit to ongoing learning to support evolving technology needs.
- Prioritize work effectively, manage multiple tasks, and ensure accountability for supported solutions. Work independently and in collaboration with a variety of audiences and stakeholders.
- Complete tasks independently as well as collaborate with team members from various business stakeholders and has the ability to prioritize work, multi-task, and be accountable for the solutions they support.
- Responsible for the support and back up of Payroll Specialists as needed.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Required Education, License/Certification, or Work Experience:
- Associate's Computer Science, Accounting, Business or related field and/or 3-4 years experience in equivalent or related field.
- 1-3 years Lead payroll processing or equivalent payroll systems programming
Preferred Education, License/Certification, or Work Experience:
- Fundamental Payroll Certification (FPC) - PayrollOrg
- Knowledge of federal and state payroll, wage and hour laws.
- Experience processing payroll with multi-state taxes.
- Payroll Systems experience (i.e. Workday, Oracle, API/Symplr, Kronos, UKG).
Expectations and Standards
- Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
- Promote Avera’s values of compassion, hospitality, and stewardship.
- Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.