Ashley Furniture IndustriesArcadia, Wisconsin
Payroll Supervisor As a Payroll Supervisor in our Accounting department, you will lead a team of Payroll Specialists to deliver accurate, timely payroll for our Ashley Furniture team members. You will own day-to-day payroll operations, strengthen controls, and drive continuous improvement that supports our mission and growth. This role is ideal for a hands-on leader who cares deeply about precision, compliance, and service. About Ashley Furniture: Ashley Furniture Industries is the largest manufacturer of furniture in the world. We're driven by our North Star: to inspire the love of home and enrich the lives of those around us. Our mission is to Improve Quality, Reduce Costs, Do More Business, Be Profitable, and Stay In Business. We value Honesty & Integrity, Passion, Drive & Discipline, Dirty Fingernails (hands-on work), Continuous Improvement, and Growth Focus. Our growth pillars are A Culture of Leadership, Customer Centric approach, and Boundaryless collaboration. The Role: Reporting to the Director of Payroll, you will supervise Payroll Specialists and oversee end-to-end payroll processing across locations and employee types. You will coordinate payroll calendars, validate data, and ensure every paycheck is correct and delivered on time. You will partner with Accounting, HR, Benefits, and Operations to resolve issues, align with the general ledger, and uphold regulatory compliance. Day to day, you will lead the team through pre-processing validations, approvals, and post-processing reconciliations. You will design and enforce standard operating procedures, drive error reduction, and implement controls that protect pay accuracy and confidentiality. You will measure performance through clear metrics and use data to prioritize improvements that enhance service for our team members. Responsibilities Supervise Payroll Specialists and oversee end-to-end payroll processing, ensuring accurate and timely pay delivery for hourly and salaried team members. Lead daily payroll operations, including time and attendance validations, earnings and deduction reviews, and final approvals, to meet established payroll calendars and cutoff times. Implement and maintain payroll controls (pre- and post-process audits, reconciliations, exception handling) to reduce errors, prevent rework, and strengthen compliance. Partner with Accounting to reconcile payroll-related accounts, validate general ledger postings, and support month-end close with accurate, documented entries. Ensure compliance with federal, state, and local payroll regulations (tax withholding, wage and hour, garnishments, taxable benefits), and maintain clear, auditable documentation. Manage escalations and resolve pay discrepancies by analyzing source data, engaging stakeholders, and communicating outcomes to team members with clarity and empathy. Develop and coach Payroll Specialists through regular feedback, training, and goal setting, building a high-performing team focused on accuracy, service, and continuous improvement. Create and maintain standard operating procedures, checklists, and training materials to standardize processes and improve consistency across locations. Drive process improvements that streamline workflows and leverage system capabilities and spreadsheets to reduce cycle time and manual touchpoints. Monitor and report key payroll metrics (accuracy rate, cycle time, exception volume, ticket resolution) to the Director of Payroll, using insights to prioritize operational improvements. Minimum Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or related field, or equivalent practical experience. 5+ years of hands-on payroll processing experience, including multi-location operations, with 2+ years supervising or leading payroll staff. Strong knowledge of payroll regulations and practices, including wage and hour rules, tax withholding and remittance, garnishments, benefits deductions, and year-end activities (W-2 reconciliation). Proficiency with enterprise payroll and timekeeping systems, including data validation, exception management, report creation, and workflow approvals to support accurate processing. Advanced Excel skills (pivot tables, lookups, conditional formulas) to audit data, reconcile payroll outputs, and build controls that improve accuracy. Demonstrated ability to design and enforce payroll controls and documentation (SOPs, checklists, audit trails) that reduce errors and support internal/external audits. Customer-focused mindset with strong written and verbal communication skills to explain pay outcomes, coach team members, and collaborate with HR, Benefits, Accounting, and Operations. High integrity and accountability in handling confidential information, with meticulous attention to detail and disciplined time management to meet tight deadlines. Continuous improvement orientation and problem-solving skills to identify root causes, streamline processes, and implement sustainable fixes. Preferred Qualifications: Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) from the American Payroll Association. Experience leading high-volume, multi-location payroll operations in manufacturing, distribution, or retail environments. Background in process improvement (Lean, process mapping) with a track record of automating manual steps and reducing exception rates. Experience supporting payroll system upgrades or implementations, including user acceptance testing, cutover planning, and stakeholder training. Strong change leadership skills, with the ability to set clear goals, coach teams through transitions, and influence cross-functional partners. What We Offer: At Ashley Furniture, we offer competitive compensation and comprehensive benefits. You'll have opportunities for career growth and professional development in a dynamic, fast-paced environment. Our culture values continuous improvement, innovation, and customer-centricity. We invest in our people and provide the tools and support needed to succeed. Join a team that's passionate about inspiring the love of home and making a meaningful impact on customers' lives every day. Equal Opportunity Statement: Ashley Furniture Industries is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted 2 weeks ago