Jobs in Montana 2026 (Now Hiring) - Smart Auto Apply

• Become an expert in uAvionix products and services.
• Follow uAvionix support processes and standards.
• Answer tickets and phone calls daily.
• Learn and then teach customers how to install, configure peripherals, operating systems, and applications.
• Train and guide our customers and resellers through troubleshooting tasks via phone, email or on-site. Follow through until their technical issues are resolved.
• Create videos, tutorials, and other materials to proactively solve customer issues.
• Attend trade shows and provide training in person.
• Flight testing with aircraft when needed.
• Submit return authorization when product needs to be returned.
• Test products that are returned and report failure trends.
• Act as a liaison between the customer and other members of uAvionix as needed.
• Give recommendations to changes to manuals and pass on customer input.
• Occasionally provide support outside normal working hours as needed.
• Performs other related duties as assigned.

• Able to write clear and concise technical information.
• Driven and self-motivated team player.
• Ability to grasp new concepts quickly.
• Be agile and think strategically to drive customer satisfaction.
• Exceptional communication skills.
• Organized with attention to detail.
• Proven ability to build and maintain relationships with clients.
• Creative thinker and consultative problem solver.
• Proficiency with data entry and reporting.
• Proficient computer skills
• Proficient with Microsoft Office Suite and iOS systems.
• Prioritization and multitasking capabilities.

• Knowledge of Aircraft systems
• Private Pilot License
• A&P License
• Avionics installation experience

• Passion for Aviation
• High school diploma or GED; bachelor’s degree preferred
• 2+ years of demonstrated success in Customer Service/Support
• 2+ years of demonstrated success in technology environments.
• Experience with Excel, databases, and ticketing systems.

• Must be able to walk, stand and/or sit for long periods of time.
• This position requires the ability to talk, hear and use hands and fingers to operate a computer and telephone keyboard.
• Must be able to lift, carry and/or move objects of varying sizes and shapes up to 50 pounds at times.
• Must be able to work a variety of hours to accommodate events.
• Travel up to 15% of the time.

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