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St. Charles Health System logo
St. Charles Health SystemBend, OR
(Full-Time, Days) Pay range: $20.88 - $27.14 ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Ambulatory Access Patient Service Representative REPORTS TO POSITION: Applicable Ambulatory Access Leader DEPARTMENT: Patient Access Services DATE LAST REVIEWED: October 2024 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. PSRs assist with various operational administrative tasks in support of the clinic operational needs. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Accurately schedules patients based on department scheduling guidelines, maximumizing patient access and provider utilization. Performs full registration at the time of scheduling. Uses electronic health system to maintain department appointment requests, waitlist and follow up reports. Performs real time eligibility (RTE) for insurance benefits. Uses RTE information gathered from the EHR or payer portals to accurately route scheduling requests or schedule appointments. Ensures authorization is linked to all appointments at the time of check in. Reconciles daily schedules with appointment reports. Responsible for addressing registration related work queue items that require resolution prior to encounter closure. Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out. Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports. At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up services as needed, collects any copay that remains due for the day's services. Maintains patient access related departmental files, programs and lists. Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked. Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols. Responsible for supporting the basic functions of document collection and distribution, locating and distributing patient documents and information to appropriate staff members. Faxing, scanning, indexing medical records into document management system. Opening and distributing incoming mail and paper faxes. Supports project-based patient outreach intiatives. Engages with creation of standard work and patient-centered protocols. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. Supports the vision, mission, and values of the organization in all respects. Actively participates in achieving organizational and department goals. Ability to work as part of a Care Team with providers and clinical staff. Provide direction and assistance to patients as needed. Responsible for processing telephone calls and electronic messages accurately in accordance with established protocols. Faciltate scheduling of, or arrange for interpretive services for patients as needed. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Supports the onboarding process of new caregivers to the same role, assisting with training and shadowing as needed. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites. Preferred: N/A EXPERIENCE: Required: One (1) year of clerical support in a healthcare setting. Preferred: Basic medical terminology. Prior customer service experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external sources. Must adapt quickly to frequent process changes and improvements. Is reliable, engaged, and provides feedback as to improve processes and policies. Attends all department, team, and company meetings as required. Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision. Requires strong communication, customer service interpersonal skills and telephone etiquette. Ability to prioritize workflow according to pre-set instructions. Strong teamwork and collaborative skills. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Ability to multi-task and work independently. Attention to detail. Performs basic math (add, subtract, multiply and divide) calculations. Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation). Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office. May cover mutliple locations and specialities outside of home department. Must have the ability to adapt to meet operational support needs at any SCHS location. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: REPRESENTATIVE Scheduled Days of the Week: Monday-Friday Shift Start & End Time: variable

Posted 30+ days ago

State of Oregon logo
State of OregonMadras, OR
Initial Posting Date: 09/11/2025 Application Deadline: 09/21/2025 Agency: Department of Corrections Salary Range: $4,067 - $5,349 Position Type: Employee Position Title: Office Specialist 2, Timekeeper (Madras) Job Rotation Opportunity for ODOC, BOPPPS, and OCE employees only Job Description: Office Specialist 2, Timekeeper (Madras) Job Rotation Opportunity for ODOC, BOPPPS, and OCE employees only Deer Ridge Correctional Institution- Madras, Oregon Oregon Department of Corrections We are excited to announce a job rotation opportunity for an Office Specialist 2 to join the Security Office team at the Deer Ridge Correctional Institution. This position offers valuable experience in providing administrative and confidential clerical services, supporting daily operations, and building strong working relationships across the institution and with partner agencies. This is a great opportunity for someone who enjoys a fast-paced environment, can manage competing priorities, and thrives while working independently with minimal supervision. This position is a job rotation anticipated to last 12 months, though may be extended or decreased due to business need. This rotation is available for current regular status employees of the Oregon Department of Corrections, Oregon Corrections Enterprises, or Oregon Board of Parole, Probation, and Post-Prison Supervision with their current manager's approval. About the Job- Your Role This role provides critical administrative and clerical support, ensuring the smooth and timely operation of daily Security functions. The person in this position will assist with ISDS updates, timesheet and payroll compliance, filing and records management, supply ordering, and provide backup support to both the Staff Deployment Coordinator and the Assignment Office. Key Duties Assist and provide backup to the Staff Deployment Coordinator and Security Executive Support Specialist. Maintain accurate ISDS records, timesheets, overtime documentation, and leave requests. Provide clerical support including filing, creating DPSST folders, ordering supplies, and assisting with special projects. Support Captains, Lieutenants, and Training Supervisor with assigned administrative tasks. Provide coverage for the Assignment Office, including AIC inquiries, bunk moves, and OIC/Operations mail distribution. Offer cross-training to other sections as needed. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute. Minimum Qualifications Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience. Requested Skills Experience maintaining accurate records such as timesheets, payroll documentation, and leave requests. Proven ability to manage multiple priorities in a fast-paced office environment while meeting strict deadlines. Hands-on experience using office software and systems, including ISDS, Microsoft Word, Excel, and Outlook. Demonstrated communication experience preparing correspondence, providing clerical support, and interacting with staff at all levels. Background in organizing and maintaining filing systems, supply inventories, and administrative records. Experience providing backup or cross-training support to other staff or offices during absences or peak workload periods. Application Information In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. Applicants must meet the minimum qualifications on or before the job posting close date. The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans' preference immediately following your submittal. These questions are necessary to complete the application process. Please monitor both your email and Workday account for updates regarding this recruitment. As part of our selection process, we may require additional assessment stages, such as written exercises, to further evaluate candidates' qualifications. Meaningful participation in these exercises is required for all applicants moving forward in the process. Failure to complete the required exercise(s) within the specified timeframe will result in disqualification from consideration. All candidates who successfully complete these screening stages and meet the necessary requirements will advance to the next stage in the selection process. Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. Working Conditions Performance of this position may involve sitting for long periods of time and may at times involve standing for long periods of time. Also necessary, is the operation of computer video equipment for word processing, electronic mail and other specialized program access/usage, potentially for long periods of time. About the Department The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives. The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation. The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices. Benefits The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%. The State of Oregon provides a generous benefit package, which includes: Family health, vision, and dental insurance Vacation, sick leave, and 11 paid holidays 21 days paid military leave for national guard and reserve components Optional short and long-term disability Term life insurance Fully paid retirement program Oregon Saving Growth Plan Flexible spending accounts for health and childcare And more About the Process- What to Expect After the application deadline, a recruiter will review submissions for education and experience to identify candidates who best fit the minimum qualifications and requested skills. Top candidates will be referred to the hiring manager. The hiring manager will review your application and schedule interviews. Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews. Final candidates will have a background check, PREA check, and reference checks. A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages. Learn more about Equal Pay. A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome to the team! Requirements for Employment The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, there may be some felony convictions that could disqualify you for this position. However, having a felony record does not exclusively restrict you from being considered as an applicant. CJIS clearance is done at the conditional job offer. If you have questions about whether or not your criminal record could disqualify for you, please contact the recruiter for more information. Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights. The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. Learn more about PREA. Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility. Please note - if you are a veteran, you will receive a task in Workday to upload your documents immediately after you submit your initial application. You will have up until 24 hours after the posted application deadline to submit the appropriate documentation. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. Questions If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number. Recruiter: Cynthia Rodriguez, Cynthia.Rodriguez@doc.oregon.gov Reference Number: REQ-187046 Workday will timeout after 15 minutes of inactivity. You may lose progress on your application. Workday performs weekly maintenance Friday evenings, and the system may be down for several hours. ODOC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice. This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice.

Posted 1 week ago

Broadridge logo
BroadridgeMississippi, OR
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. We're hiring a Lead Delivery Engineer to manage complex, multi-workstream client implementations from discovery through launch and stabilization. In this role, you will translate enterprise requirements into scalable solutions and integrations, drive program governance and stakeholder alignment, and serve as a senior delivery liaison to Product and Engineering. Responsibilities: Lead complex, multi‑workstream client implementations from discovery through production launch and stabilization, meeting scope, timeline, quality, and budget goals. Translate enterprise requirements into scalable configurations and integration designs (APIs, SSO, data feeds), ensuring performance, observability, security, and compliance. Establish and run program governance: plans, milestones, KPIs, change control, executive status reporting; managing stakeholder alignment and expectations. Serve as a senior delivery liaison to Product and Engineering: shape backlog priorities, write clear tickets and acceptance criteria, drive sprint commitments, validate outcomes. Own risk management and escalation paths; anticipate dependencies, remove blockers, and resolve cross‑functional issues rapidly; provide weekly status and escalate risks. Lead client demos, solution walkthroughs, UAT planning/execution, training, and handoffs to Support and Customer Success with complete runbooks and documentation. Optimize implementation and rollout processes; champion automation, templates, and tooling; lead scoping and subsequent pricing for engagements. Qualifications: 5+ years of experience in delivery engineering, implementation, or technical program management in a SaaS or enterprise software environment, including leading complex client programs. Proven track record managing multiple concurrent implementations and cross‑functional teams in an agile setting (up to 3 engagements simultaneously). Undergraduate degree or equivalent combination of training and experience. Hands‑on experience configuring web/SaaS products and orchestrating integrations and custom implementations; ability to document business rules and ensure proper configuration. Strong client‑facing communication, negotiation, and executive‑level status reporting skills; ability to convey complex information between business and technical stakeholders. Exceptional organization, analytical, and problem‑solving skills; ability to operate in fast‑paced, high‑pressure environments and make data‑driven decisions. Preferred qualifications: Deep familiarity with agile practices (epics, stories, acceptance criteria), sprint planning, backlog management, and day‑to‑day project delivery. Enterprise integration and data expertise: API design/consumption, SSO, data mapping/ETL; formats such as JSON/XML; data validation and troubleshooting. Exposure to CI/CD, release management, and observability for production readiness and post‑launch monitoring. Experience leading UAT, training, change management, and promoting education services to drive onboarding and readiness. Practical knowledge of SEO, data modeling, and integration best practices to improve ROI throughout engagements. Experience partnering with internal stakeholders; contributing to process improvements, automation opportunities, and execution playbooks; assisting with internal training. Compensation range: $85,000 - $95,000. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings #LI-DS1 #LI-Hybrid We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. US applicants: Click here to view the EEOC "Know Your Rights" poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

Posted 3 weeks ago

Perry Ellis International Inc. logo
Perry Ellis International Inc.Portland, OR
Company Overview Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 42 Brands domestically and internationally recognized brands including: Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist and Farah. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike for swimwear, and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel. Summary The Senior Vice President (SVP) of Design and Merchandising for Nike Swim will be a visionary leader responsible for defining and executing the product strategy for these two key categories. This executive will oversee all critical functions of Product Creation, including Design, Technical Design, Product Development, and Merchandising. Their role is to drive a consumer-centric approach, combining innovative design with strategic merchandising to develop a compelling and profitable product line. The ideal candidate will have a deep understanding of the swim market, a proven track record of leading high-performing teams, and the ability to translate global trends into commercial success. This position will report directly to the President of Nike Swim and will be located in Portland, Oregon. Key Responsibilities Strategic Leadership: Work closely with Nike Global Product Licensing (GPL) on overarching Nike brand initiatives and the Nike Swim category strategy. Formulate and champion a clear product vision and long-term strategy for the Nike Swim collection, ensuring alignment with the broader brand mission and financial objectives. Design and Innovation: Oversee the entire design process, from concept to commercialization. This includes leading the design team to create innovative, performance-driven, and aesthetically appealing products that resonate with the target consumer. Merchandising Excellence: Drive the merchandising strategy, including assortment planning, pricing, and product lifecycle management. Ensure the product line is balanced, commercially viable, and meets the needs of different regional markets. Market and Consumer Insights: Stay ahead of market trends, consumer behavior, and competitive landscapes in the swim industry. Utilize data and insights to inform design and merchandising decisions. Team Development: Guide, mentor, and motivate a global team. Cultivate an environment of creativity, teamwork, and ongoing enhancement. Develop the team's capacity to become product management specialists responsible for line plans, product briefs, franchise management, and long-term product roadmaps. Cross-Functional Collaboration: Partner closely with marketing, sales, product development, and operations teams to ensure a seamless go-to-market strategy and a unified brand message. Qualifications Experience: At least 15 years of experience in design and/or merchandising, with a minimum of 7 years in a senior leadership role within the apparel or sporting goods industry. Industry Knowledge: Extensive knowledge of the swim and surf apparel markets, including materials, technology, and consumer trends. Leadership Skills: Proven ability to lead and manage large, multi-disciplinary teams in a fast-paced, global environment. Business Acumen: Strong commercial and financial skills, with experience in managing a P&L and driving revenue growth. Communication: Excellent communication, presentation, and interpersonal skills. What We Offer This is a unique opportunity to shape the future of a dynamic and iconic category within a world-class brand. The SVP will have the resources and support to innovate and make a significant impact on Nike's global presence. If you're a strategic thinker with a passion for design, sports, and leadership, we invite you to apply. Legal Disclaimer: Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities. We encourage you to read and understand our Privacy Policy here.

Posted 3 weeks ago

Mercy Housing logo
Mercy HousingLake Oswego, OR
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. This position is located at Mercy Greenbrae at Marylhurst Commons, an affordable apartment community in Lake Oswego. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $20-25/hour, dependent on experience Benefits Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave Paid Life Insurance Free Employee Assistance Plan Free Basic Dental Pet Insurance options Duties: Enters data in resident accounts receivable ledgers. Assists with resident records documentation. Collects rent and other income, makes bank deposits, and forwards receipts. Assists with the leasing process from initial application to move-in. Responds to customer services requests. May work outside normal business hours to respond to the needs of the property. Minimum Qualifications High School Diploma or equivalent. Preferred Qualifications One (1) year of administrative, office, accounting, or customer service experience. Property management work experience and knowledge of applicable local and federal housing laws. Knowledge of real estate property management applications. Knowledge and Skills Adhere to complex regulatory requirements. Maintain resident account receivable ledgers under supervision. This is a brief description of the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Posted 1 week ago

Lamb Weston Holdings Inc logo
Lamb Weston Holdings IncBoardman, OR
Title: Associate Engineer (Full Time | Multiple Location Options) Location: Kennewick, WA About Lamb Weston You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world. A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar - together. If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you. Job Description Summary Follows prescribed procedures and, under direct supervision, conducts analyses to develop design options or recommendations for structures, systems and components. Collaborates with more experienced engineers to provide follow-up and engineering assistance on defined problems. Prepares or assists in preparing reports, graphs, planning layouts, and summaries designed to communicate project progress or results. Job Description Assigned to a training program that would last one to two years, depending on when the employee completes the Process Quality (PQ) Certification Program; Will be required to complete Foundations of Leadership and the PQ Training Programs and would be required to complete the PQ Certification; Will be assigned Engineering and/or Maintenance projects; Will be mentored by the Plant Engineering Manager, Project Engineer and Production Manager; Will be tasked with monitoring production to insure that safety, quality and cost standards are maintained; Responsible for evaluating subordinate performance, communicating with employees and providing information for work performance improvement. Basic & Preferred Qualifications Bachelor's degree in Engineering or a closely related field with 1-3 years' experience or a Master's degree with 0-1 year's experience. Excellent communication, interpersonal, problem solving and organizational skills. Proficient in MS Office, with a high emphasis in Excel. Must be detail orientated. Excellent technical and analytical skills. Ability to work weekends and/or shift work with a strong work ethic and employment history 1-2 years production processing or supervisory experience preferred Previous experience in a food processing environment preferred In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable hourly estimate of the range for this role based on the variables previously mentioned is: $32.44 - $48.65 Industry-Competitive Benefits Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include: Health Insurance Benefits- Medical, Dental, Vision Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts Well-being programs including companywide events and a wellness incentive program Paid Time Off Financial Wellness- Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance Family-Friendly Employee events Employee Assistance Program services - mental health and other concierge type services Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements. Job Requisition ID: Req-222494 Time Type:Full time Anticipated Close Date: 05/27/2022 Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law

Posted 30+ days ago

Les Schwab logo
Les SchwabPortland, OR
Job Description: Sales & Administration (Clerical & Sales Support) The Sales & Administration position is responsible for performing Administration duties related to store accounting and operations, assisting in the sales of tires and wheels to customers, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Greeting customers; discussing customer needs and answering questions related to merchandise, vehicle repairs, and other issues; providing product and service quotes and referring customers to other qualified employees as necessary. Assists in store accounting and bookkeeping procedures; assists in the administration of Les Schwab credit program; assists with store inventory; and picking up merchandise and parts as required. Provides excellent customer service; promotes store sales; asks questions to identify customer wants and needs; refers customers to other qualified employees as necessary. Experience: Les Schwab offers opportunities for a variety of skills, with on-the job training. Qualifications: Valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; occasional lifting up to 20 pounds; continuous standing and walking Pay and Benefits: $16.50 - $26.45 For full time positions after eligibility criteria are met, benefits include: Quarterly Bonus Medical, dental, vision, and life insurance Company-funded retirement plan Paid time off Short- and long-term disability Employee discount Tuition Assistance Benefits are subject to change at any time and governed by plan documents and Company policy. Higher minimum wage applies in applicable locations.

Posted 30+ days ago

Rite-Hite logo
Rite-HitePortland, OR
Job Category: Sales, Marketing & Product Management Schedule: Full time Job Description: Job Description: Rite-Hite Sales Professionals work within protected territories to represent our various lines of products and services. Our customer base includes anyone with a warehouse, emphasis on Fortune 500 manufacturers and distribution centers. This is an outside sales position which will focus on growing our new construction business. The main customers will be architects, developers, contractors, etc. You will be responsible for growing existing accounts, prospecting and securing new customers, and introducing new products to the territory. Required Experience: Rite-Hite sells the best, and we hire the best. Successful candidates will combine a 4-year degree with a minimum of 3 years successful outside sales experience in an industrial or commercial setting. In addition, our Sales Representatives must possess excellent communication, interpersonal and presentation skills, be skilled at building productive business relationships, and have a good mechanical aptitude. Sales Representatives must have knowledge of their territory and its customer base, be able to develop solid territory business plans, and be able to effectively cover their territories on a daily basis. Company Description: Arbon Equipment- A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity. We Offer: Arbon Equipment- A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package. Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

Posted 30+ days ago

AvantStay logo
AvantStaySunriver, OR
Who we are AvantStay delivers world class, authentic, tech-enabled short-term rental ("STR") group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for AvantStay is looking for an experienced Maintenance Supervisor who will be responsible for ensuring that the property maintenance meets the company standards and those set by law. As the go-to person for maintenance on our team, you'll help troubleshoot basic to intermediate issues at our properties, fix inadequate parts of homes to make them functional, as well as conduct general home improvement tasks. The Maintenance Supervisor will perform scheduled maintenance as directed as well as diagnose problems and repairs on electrical, plumbing, carpentry, dry wall, appliances etc. This position will schedule, monitor and perform maintenance, and respond to work order requests from the team. The Maintenance Supervisor will inspect properties and the grounds for safety and cleanliness, and occasionally recommend and work with outside contractors as needed. The requirements for this position include a minimum of 3-5 years of experience in general property maintenance. A current driver's license and proof of automobile insurance are also required. Must have experience with scheduling, purchase ordering, painting and all basic service requests, excellent verbal and written communication skills, a polite and professional approach and excellent customer service skills. We are seeking candidates who demonstrate strong leadership abilities and organizational skills. Position may require weekend and holiday work. Must reside within a short drive of our vacation rental properties in the designated area. What you'll do Partner with Area Managers to resolve maintenance issues in your market Perform maintenance to our properties such as repairing furniture, unclogging drains, painting, and replacing broken items Prioritize and proactively resolve maintenance issues for guest arrival homes 80% of the time you will be performing hands on maintenance 20% of the time you will support the Area Manager with assigning work to 3rd party vendors when the situation admits it. Assist in obtaining quotes of all extensive maintenance work assigned to all 3rd party vendors Thoroughly document all maintenance and billing details in our task management system Maintain organization and upkeep of supplies in storage such as tools, extra furniture and lamps, space heaters, and fans Assist in the onboarding of new properties, performing general maintenance/touchups, and installing basic security components (doorbells, cameras, etc) Move heavy objects and be on your feet for prolonged periods of time

Posted 1 week ago

Erickson Inc. logo
Erickson Inc.Central Point, OR
Apply Job Type Full-time Description Position Purpose In collaboration with the team, the machinist will set up and operate a variety of conventional machines to manufacture and repair metallic and nonmetallic parts, applying the knowledge of mechanics, shop mathematics, metal properties, layout, and machining procedures. Duties & Responsibilities Level I (20) Reads, understands, and can use blueprints and Geometric Dimensioning and Tolerancing (GD&T). Assists in machine setups. Ability to use precision measuring equipment with little to no assistance. Performs basic machine functions and uses common manual machines such as drill press, mill, and lathe. May perform repairs on parts with supervision. Reads, follows, and is familiar with internal company policies, procedures, and standard shop practices. Level II (243) Reads and interprets blueprints, sketches, drawings, specifications, or sample parts to determine dimensions and tolerances of the finished work piece, sequence of operations, and setup requirements. Uses precision measuring equipment. Performs repairs on parts using common manual machines and complex machines such as Vertical Turret Lathes, Horizontal Boring Machines, etc. Reads, follows, and is familiar with internal company procedures and read maintenance, production, and engineering documents including engineering drawings. Initiates machining tip sheets. Proficiently operates all CNC machines with little or no supervision. Fabricates or manufactures repair parts or basic tooling. Level III (244) Reads and interprets blueprints, sketches, drawings, specifications, or sample parts to determine dimensions and tolerances of the finished work piece, sequence of operations, and setup requirements. Develops and documents new setups as required. Performs 4 and 5 axis setups on various machining equipment. Is fully competent in the use of CNC and manual machines or grinders and can perform basic and complex machine operations and repairs of aviation parts. Manufactures or fabricates parts or tooling as required. Assists in training junior machinists. Minimum Qualifications Level I High School Diploma or equivalency, Valid Driver's license. 1-2 years of machining experience preferred. Good written and oral comprehension and communication skills. Basic computer skills. Ability to read, understand, and use blueprints. Basic understanding of GD&T. Ability to be good at types of work requiring precision and attention to detail. Must have reading, speaking, writing, and understanding skills in the English language. Level II High School Diploma or equivalency, Valid Driver's license. A minimum of 3-5 years of machining experience preferred. Good written and oral comprehension and communication skills. Basic computer skills. Ability to use and setup manual machines. Thorough understanding of GD&T. Ability to use precision measuring equipment. Must have reading, speaking, writing, and understanding skills in the English language. Level III High School Diploma or equivalency, Valid Driver's license 5 years or more of machining and set-up experience preferred. Good written and oral comprehension and communication skills. Basic computer skills. Ability to use and setup diverse types of manual machines. Experience in reading blueprints and deep understanding of GD&T. Good analytical and problem-solving skills. Must have reading, speaking, writing, and understanding skills in the English language. Salary Description Pay range $26-$44/hr + $3 swing shift differential

Posted 30+ days ago

Nothing Bundt Cakes logo
Nothing Bundt CakesBend, OR
Position Summary: The Nothing Bundt Cakes (NbC) Froster ensures that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following a strict proprietary recipe, NbC cake-frosting methods and food safety standards, the Froster makes our signature frosting and utilizes standardized application techniques to frost all our delicious cakes. The Froster embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace. Accountabilities/Duties: Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals. Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes. Prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly. Ensures an adequate supply of samples and frosted cakes are available for guests in the bakery display case and maintains appropriate frosting and frosted cake par levels. Adheres to the proper packaging, labeling and storage of frosted cakes as well as product rotation standards, and maintains frosting and refrigeration logs. Monitors inventory of frosting supplies and notifies management when replenishment is required. Evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues. Cleans, sanitizes and restocks workstation, ensures frosting supplies are sufficiently prepared for the next shift, and washes any equipment in the absence of the Dishwasher/Utility Employee. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Knowledge, Skills and Abilities: Can understand written and oral directions, interpret instructional documents such as recipes, order tickets, operating procedures and health and safety rules, and apply knowledge to perform job responsibilities. o Please note that NbC recipes are available in English and Spanish. Understands basic units of measurement used in the U.S. Has the ability to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands and fingers. Has the physical capacity to lift items of moderate to heavy weight (as much as 50 pounds) and stand for extended periods of time. Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule. Can evaluate products, processes, information and surroundings to determine compliance with standards. Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards. Is diligent, organized and self-motivated, with the ability to prioritize workload and operate independently with minimal supervision. Education, Certifications and Work Experience Requirements: Applicants must be 18 years of age or older. While no formal education or work experience is required, previous experience in a food establishment is a plus. Specifically looking to fill the Monday, Tuesday and one weekend day role from 2pm - 7pm! Compensation: $14.70 - $16.00 per hour Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 1 week ago

ServiceMASTER Clean logo
ServiceMASTER CleanSalem, OR
Replies within 24 hours Benefits: 401(k) matching Dental insurance Health insurance Paid time off ServiceMaster Building Services is looking for a motivated individual to join our Team. Apply TODAY and join ServiceMaster Family! Position: Janitor Cleaner Location: Salem Job Duties: cleaning restrooms, mopping, sweeping, dusting, vacuuming, removing trash and/or recycling, restocking paper supplies and liners, etc. Schedule: Monday: 2 accounts with a total of 3.50MH, 1.4 miles, 6 minutes drive time. Tuesday: 1 account with a total of 2.50MH, no drive time. Wednesday: 3 accounts with a total of 7.00MH, 1.3 miles, 5 minutes drive time. Thursday: 2 accounts with a total of 3.50MH, 3.1 miles, 9 minutes drive time Friday: 2 accounts with a total of 3.50MH, 10 miles drive time. Hours: 22 hours including drive time Wage: $15.25 per hour plus mileage We provide the training needed to perform the job and the necessary cleaning tools and equipment. We look forward to hearing from you! About us: We are a minority-owned business that has operated in the Portland metropolitan area for more than 50 years. We know that our approach to cleaning is an opportunity to provide remarkable service, not simply a commodity. With consistent delivery as the foundation of our business, we focus on service, diversity and training to deliver the fundamental basics of green cleaning with excellence You can also apply: In-person at our office located on: 15790 SE Piazza Avenue, Suite 102, Clackamas OR, 97015 Monday - Thursday 8:30AM - 5:00PM and Friday 8:30AM - 12:00PM Phone: 503-657-3998 SE HABLA ESPAÑOL! We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, national origin, political belief, sex, age, Union activity, marital status, citizenship, mental or physical disability, sexual orientation, or any other status protected under applicable local, state or federal civil rights laws and regulations. Compensation: $14.75 per hour

Posted 30+ days ago

Denny's Inc logo
Denny's IncAlbany, OR
Job Requirements This job posting is for employment at an independently owned and operated franchisee of Denny's. At Denny's, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Denny's! As a Host/Hostess, you play a special role for our guests. You are often their first impression and last impression, and we count on you to make them feel at home. Responsibilities include: Greeting guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive experience. Engaging in friendly conversation as you suggest new menu items, process payments, make correct change and help with the beverage orders for guests. Completing side work, clean and assist other team members as needed. Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. This means the independent franchisee, and not Denny's, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny's, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Denny's, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Denny's restaurant, but is not a complete job description. People who work in a Denny's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

Posted 30+ days ago

IDI Distributors logo
IDI DistributorsTigard, OR
Job Summary: CDL B: $22.31 - $27.93 / hour Non CDL: $18.46 - $23.08 / hour The CDL B or Non CDL Delivery Driver is responsible for assisting DC management in efficiently executing warehouse operations. This includes, but is not limited to, order fulfillment, receiving and stocking materials, customer deliveries, warehouse organization, and inventory maintenance. Responsibilities/Duties: Delivery and Transportation: Deliver goods to customer-specified sites using company transport vehicles as needed. Confirm delivery information with the customer before leaving the warehouse. Physically load and unload goods at each site safely and securely, using provided equipment if available. Ensure loads are properly secured before transport. Pick up goods from suppliers as requested by DC management. Warehouse Operations: Unload and receive stock replenishment materials into the warehouse. Put away received goods according to company receiving policies. Note any damaged goods during the receiving process and notify the appropriate personnel. Ensure clear and safe passage in all warehouse aisles and loading docks. Report all unsafe storage and equipment issues to DC management immediately. Assist in order entry via the computer sales order program if needed. Pull materials to fill orders using a pick ticket in an organized fashion. Perform multiple quality control checks to ensure the accuracy of shipped goods. Assist in conducting physical inventories and cycle counting. Customer Service: Provide exceptional customer service. Safety and Compliance: Ensure a clean and safe environment regarding all working conditions. Observe all safety guidelines, including but not limited to DOT, OSHA, and company policies and regulations. Participate in all safety training and maintain required safety certifications. Other Responsibilities: Perform other duties as beneficial to IDI. Leadership Competencies: Leads Self Communicates Effectively & Candidly Drives for Results Demonstrates Accountability Takes Initiative Collaborates Qualifications/Skills: Equipment Operation: Operate material handling equipment, including a forklift, pallet jack, and shrink wrapper. Product Identification and Handling: Identify product numbers using alpha/numeric codes. Ability to lift up to 75 lbs. Computer and Inventory Systems: Use and learn computer order entry and inventory systems. Performance and Compliance: Achieve set goals in a timely manner. Maintain a CDL Class B Driver's license. Education/Experience: High school diploma or equivalent education and experience Meets all DOT, state and/or legal requirements tat pertain to this position 1+ years' experience in warehouse facility preferred 2-4+ years' experience operating commercial vehicles including combination and straight trucks preferred Forklift experience preferred

Posted 2 weeks ago

Les Schwab logo
Les SchwabPendleton, OR
Job Description: Brake & Alignment Technician Brake & Alignment Technicians are responsible for the service and installation of brake, alignment, and suspension system parts and components, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Installing or servicing hydraulic/electric brake system, suspension, alignment, drive train, and power steering parts and components; testing and installing batteries; dismounting/mounting tire and wheel assemblies, rebalancing wheels, and replacing, rebuilding and/or recalibrating TPMS components; using equipment and miscellaneous hand tools; assisting other employees; test driving vehicles; and operating service vehicles to perform offsite and emergency road services.; Provides excellent customer service; refers customers to other qualified employees as necessary. Experience: Les Schwab offers opportunities for a variety of skills, and provides on-the job training for Brake & Alignment Technicians. Qualifications: Valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; frequent lifting up to 35 pounds, with occasional lifting up to 75 pounds; frequent bending, twisting, kneeling and continuous squatting, reaching, walking and standing. Pay and Benefits: $14.85 - $24.50 For full time positions after eligibility criteria are met, benefits include: Quarterly Bonus Medical, dental, vision, and life insurance Company-funded retirement plan Paid time off Short- and long-term disability Employee discount Tuition Assistance Benefits are subject to change at any time and governed by plan documents and Company policy. Higher minimum wage applies in applicable locations.

Posted 3 weeks ago

M logo
Mosaic Community HealthBend, OR
The Patient Access Representative is located at our administrative office in our centralized call center. This role encompasses all of the various ways we interact with our patients. This includes answering and routing all incoming calls for Mosaic Community Health in a timely, professional and courteous manner. This role provides service to patients by answering questions, making appointments, entering documentation and routing encounters as appropriate using electronic health record (EHR) software and establishing new patients over the phone prior to their first appointment. Duties also include handling pre-registration and registration pre verification for all patients at Mosaic Community Health, new or established. Responsibilities Answer all incoming call, transfer and/or route messages to the appropriate clinic, pool, and/or individual Answer questions providing timely, accurate, and quality customer service Schedule patients in accordance with established provider schedules and clinic protocols Promote, educate, and troubleshoot MyChart use and issues for patients Skills & Knowledge Knowledge of standard office policies and procedures. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients. Fluency in Spanish is helpful. Knowledge of Microsoft Office software products preferred. Computer literacy and typing skills. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Posted 30+ days ago

The Buckle logo
The BuckleMedford, OR
Summary The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct Send any alterations, layaways, or special orders to Guests via FedEx Check accuracy of freight packing slips and transfer slips Double-check that all transfers have been processed through the register and that items match what you are shipping out When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked Visual Merchandise Management Remove any pins and plastic from merchandise shipped in Place Sensormatic tags on each garment in the designated place Hang and fold merchandise to be put on the sales floor and steam when necessary Assist on projects on floor when necessary Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Develop and maintain knowledge of Point of Sale ("POS") software Receive freight boxes and store transfers through register Send discrepancies in store mail and file non-errors for 30 days Maintain all shipment-related paperwork Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping) Send in recalls and Return to Vendors (RTVs) on a weekly basis Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.) Organize fixtures and shelving Engage in activities that support a neat, clean, and organized work area. Maintain daily work filed and in order Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Additional Requirements Due to the nature of the job, must be 18 years of age or older. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 2 weeks ago

St. Charles Health System logo
St. Charles Health SystemBend, OR
Pay range: $20.88 - $27.14 Swing Shift Differential - $2.50/hr Night Shift Differential - $5.50/hr Weekend Differential - $2.00/hr ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Sterile Processing Technician REPORTS TO POSITION: Manger - Sterile Processing DEPARTMENT: Sterile Processing DATE LAST REVIEWED: June 16, 2020 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: Sterile Processing is responsible for cleaning and sterilizing surgical instruments for all Operating Room procedures. POSITION OVERVIEW: The Sterile Processing Technician at St. Charles Health Systems responsible for assembling case carts for surgeries, as well as cleaning, decontaminating, assembling, sterilizing, and distributing equipment and instruments used within the hospital. The Sterile Processing Technician ensures that instruments and equipment are properly decontaminated for safe handling. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Coordinates, assembles and disassembles, and distributes supplies for surgical cases Cleans, decontaminates, and sterilizes instruments and supplies Responsible for case cart and procedure preparation Operates various sterilization equipment Re-stocks department inventory and ensures instruments are stored in the proper location Cleans and maintains department equipment Supports the vision, mission and values of the organization in all respects Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change Provides and maintains a safe environment for caregivers, patients and guests Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate May perform additional duties of similar complexity within the organization, as required or assigned EDUCATION: Required: High school diploma or GED Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Certified Registered Central Service Technician (CRCST) certification from the International Association of Healthcare Central Service Material Management or SPD Technician certification from CBSPD within 18 months of hire. Preferred: N/A EXPERIENCE: Required: N/A Preferred: Experience in sterile processing, health care materials management, operating room, and/or patient care. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: PHYSICAL REQUIREMENTS: Continually (75% or more): Standing, walking, lifting/carrying/pushing/pulling 25-50 pounds, grasping/squeezing, Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Bending, stooping/kneeling/crouching, reaching overhead, lifting/carrying/pushing/pulling 11-75 pounds. Occasionally (25%): Climbing ladder/step stool, lifting/carrying/pushing/pulling 1-10 pounds, Ability to hear whispered speech level. Rarely (10%): Sitting, climbing stairs, keyboard Operation, operation of motor vehicle. Exposure to Elemental Factors Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Second Shift (United States of America) Is Exempt Position? No Job Family: TECHNICIAN CENTRAL PROCESSING Scheduled Days of the Week: As Scheduled (may include weekends and holidays) Shift Start & End Time: 1500-2330 Monday-Firday

Posted 2 weeks ago

State of Oregon logo
State of OregonOntario, OR
Initial Posting Date: 09/05/2025 Application Deadline: 09/28/2025 Agency: Department of Corrections Salary Range: $7,385 - $9,795 Position Type: Employee Position Title: Behavior Health Specialist 2, Qualified Mental Health Professional (Ontario) Job Description: Behavior Health Specialist 2, Qualified Mental Health Professional (Ontario) Snake River Correctional Institution- Ontario, Oregon Oregon Department of Corrections The Oregon Department of Corrections is looking for a Qualified Mental Health Professional in our General Population Behavioral Health Services. This exciting employment opportunity exists within the Snake River Correctional Institution located in Ontario, Oregon. The Behavioral Health Services has a multidisciplinary team that works hard to bring innovative and creative experiences to the clients in their care, and to provide compassionate and individualized treatment. About the Job- Your Role This position identifies, according to specific criteria, all mentally ill and developmentally disabled (DD) AICs within the institution, coordinates regular contact with AICs to conduct mental status examinations, conducts suicide assessments, develops treatment interventions, behavior plans and risk management plans, and provides crisis services. The position is responsible for: Initial identification/Assessments Crisis Intervention Suicide Prevention Case Management Treatment Services Records Management Release Planning Consultation and Training Group Facilitation These positions: Perform work inside an adult prison Have contact with adults in custody during treatment/consultation, at times out of visual range of security staff Are exposed to adults in custody that may become physically and/or verbally abusive Require vigilance and awareness. What's in it for you? DOC employee benefits include medical, dental, vision, and basic employee life coverage through the Public Employees' Benefit Board (PEBB) and retirement benefits through the Public Employees Retirement System (PERS). Paid vacation leave and sick leave are accrued monthly and wage increases are awarded in accordance with the applicable labor contract. Additional applicable incentives: 4.75% differential for licensed QMHPs 5% for bilingual QMHPs 5% for leader worker QMHPs This position is represented by Association of Oregon Corrections Employees, (AOCE). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute. Minimum Qualifications A graduate degree in psychology, social work, recreational therapy, art therapy, music therapy, or behavioral health science; OR Possession of a current Qualified Mental Health Professional (QMHP) certification; OR A bachelor's degree in nursing AND licensed by the State of Oregon; OR A bachelor's degree in occupational therapy AND licensed by the State of Oregon; OR A qualified Mental Health Intern, as defined in 309-019-0105(61). Note: Some positions may require qualification as a QMHP (Qualified Mental Health Professional). The equivalent of one year of full-time experience (1,920 hours), which may include applicable internships, of the experience which demonstrates the competencies noted in the Qualifications and Required Skills sections. Requested Skills Assessment and Diagnosis Case Conceptualization Treatment Planning Crisis Intervention Suicide Assessment Behavior Management Case Management Relationship Building with Clients Special Qualifications Your application will be reviewed to verify that you are a Qualified Mental Health Professional at the time of hire. NOTE: To be qualified as a Qualified Mental Health Professional (OAR 309-032-0450(26)) you must have: a Graduate degree in psychology; OR a Bachelor's degree in nursing and be licensed by the State of Oregon; OR a Graduate degree in social work; OR a Graduate degree in a behavioral science field; OR a Graduate degree in recreation, art, or music therapy; OR a Bachelor's degree in occupational therapy and be licensed by the State of Oregon; AND HAVE education and experience which demonstrates the competencies to identify precipitating events; gather histories of mental and physical disabilities, alcohol and drug use, past mental health services and criminal justice contacts; assess family, social and work relationships; conduct a mental status examination; document a multi axial DSM diagnosis; write and supervise a treatment plan, conduct a comprehensive mental health assessment; and provide individual, family, and/or group therapy within the scope of their training. Application Information In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. Applicants must meet the minimum qualifications on or before the job posting close date. The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans' preference immediately following your submittal. These questions are necessary to complete the application process. Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit a skills assessment, a writing sample, or other assessment as part of the application screening process. Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. Working Conditions This full-time position is in Ontario at the Snake River Correctional Institution. You will work in close contact with adults in custody in the institution setting and may be exposed to hostile situations or incidents. May be exposed to chemicals, radiation, communicable disease, or other hazards inherent in a health care facility and correctional setting. You will perform work inside a 24/7 facility, shifts may vary to include early shifts, late shifts, and weekends. You will have contact with adults in custody during treatment/consultation, at times out of visual range of security staff. You will be exposed to adults in custody that may become physically and/or verbally abusive and requires vigilance and awareness. About the Department The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives. The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation. The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices. Benefits The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%. The State of Oregon provides a generous benefit package, which includes: Family health, vision, and dental insurance Vacation, sick leave, and 11 paid holidays 21 days paid military leave for national guard and reserve components Optional short and long-term disability Term life insurance Fully paid retirement program Oregon Saving Growth Plan Flexible spending accounts for health and childcare And more About the Process- What to Expect After the application deadline, a recruiter will review submissions for education and experience to identify candidates who best fit the minimum qualifications and requested skills. Top candidates will be referred to the hiring manager. The hiring manager will review your application and schedule interviews. Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews. Final candidates will have a background check, PREA check, and reference checks. A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages. Learn more about Equal Pay. A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome to the team! Requirements for Employment The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, there may be some felony convictions that could disqualify you for this position. However, having a felony record does not exclusively restrict you from being considered as an applicant. CJIS clearance is done at the conditional job offer. If you have questions about whether or not your criminal record could disqualify for you, please contact the recruiter for more information. Additional Information- Please monitor your Workday and email accounts. You may be contacted through Workday or have additional tasks to complete. Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights. The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. Learn more about PREA. Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility. Please note - if you are a veteran, you will receive a task in Workday to upload your documents immediately after you submit your initial application. Questions If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number. Recruiter: Kelli Ketchum, Kelli.L.Ketchum@doc.oregon.gov Reference Number: Req-186047 Workday will timeout after 15 minutes of inactivity. You may lose progress on your application. Workday performs weekly maintenance Friday evenings, and the system may be down for several hours. ODOC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice. This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice.

Posted 4 weeks ago

St. Charles Health System logo
St. Charles Health SystemBend, OR
Full-Time, Nights Pay range: $23.27 - $29.10 ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Certified Nursing Assistant REPORTS TO POSITION: Department Manager/Assistant Nurse Manager DEPARTMENT: Varies DATE LAST REVIEWED: April 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring, Teamwork and Safety DEPARTMENT SUMMARY: The Certified Nursing Assistant (CNA) staffs various units throughout St. Charles Health System. These departments provide 24/7 specialized care to patients throughout their hospitalization and discharge. POSITION OVERVIEW: The Certified Nursing Assistant (CNA) provides patient and family focused care as part of the health care team in accordance with the St. Charles Health System mission, philosophy, policies and procedures and within the parameters established by the Oregon State Board of Nursing. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Reviews and follows directions in the delivery of care of assigned patient(s) within their scope of duties. Assist patients with activities of daily living (ADLs), including bathing, dressing, feeding, toileting, and mobilization. Provides personal hygiene care and ensures patients' dignity and comfort. Promptly responds to patient call lights and attends to patients' needs or notifies the appropriate staff for assistance to ensure timely and effective care. Accurately measures and records patients' vital signs, such as blood pressure, pulse, temperature, and oxygen saturation, and promptly reports any abnormalities to the nursing team. Assists patients with repositioning in bed, ambulation, and transferring to/from beds, wheelchairs, and stretchers. Supports fall prevention strategies and ensures safety during patient movement. Alerts nursing staff if there is a change in the patient's behavior or condition or the patient requires assistance or other nursing intervention outside the scope of practice of the CNA. Provides and contributes to a safe environment for caregivers, patients and guests. Supports the nursing team in decreasing harm across the continuum of patient care as authorized per the duties and standards of the CNA role. Follows hospital infection prevention protocols by maintaining cleanliness, disinfecting equipment, and ensuring that personal protective equipment (PPE) is used appropriately. Maintains competency in supportive care for the patient, operates equipment safely and properly, and carries out nursing orders within the scope of practice of the CNA. Maintains accurate and thorough documentation in the electronic health record (EHR) for all care provided, adhering to hospital and regulatory standards. Transports patients, blood, specimens and other items as needed. Once trained, performs additional authorized duties such as: Interrupting and re-establishing nasogastric (NG) suction Placing electrodes or leads and run electrocardiogram (EKG) or for telemetry Suctioning nose or oral pharynx Established traction equipment: removing and re-applying Applying and removing continuous passive motion (CPM) machine Also performs the following duties as needed: Receives and transmits messages (personal, telephone, computer) or inquiries to the appropriate destination. Assists with data input using EMR, staffing and charge capture systems, electronic bedboard, charge entry and charge reconciliation. Performs other general administrative duties as required (e.g., emails, filing, ordering supplies, etc.). Stocks nurse servers in patient rooms and specialty carts or areas on a routine basis. Assists in maintenance of equipment. Orders departmental non-medical supplies. Assists with maintenance of scheduling and various operational processes as directed by leader. Schedules/cancels patient appointments. Demonstrates awareness of, and supports, St. Charles departmental and operating unit goals through participation in continuous quality improvement, daily huddles and departmental activities. Participates in activities that promote professional growth and development of self and others. Promotes patient's independence, respects privacy, and maintains patients' rights to decide about care and reports findings. Gives clear directions and reinforces teaching to patients and families regarding basic health care needs. Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, and guests. Identifies work-related problems with possible solutions and implements solution(s) (within scope of duties), as appropriate. Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient's care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, communicating effectively and appropriately through touch, eye contact, etc. Supports the vision, mission and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. For Home Health/Hospice/Wound caregivers only: Drives vehicle in a safe and appropriate manner to all locations. Reports to assigned locations in an appropriate manner and enters patient's homes, assisted living and long-term care residences, jails or other designated locations in compliance with that facilities protocol(s). Adheres to outside agency's conduct guidelines. EDUCATION: Required: As required by certification. Completion of additional SCHS CNA training course within 45 days of hire. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Certified Nursing Assistant with the Oregon State Board of Nursing. AHA Basic Life Support for Healthcare Provider certification. Valid Oregon driver's license and ability to meet SCHS driving requirements (for Home Health/Hospice/Wound caregivers only). Preferred: N/A EXPERIENCE: Required: N/A Preferred: CNA or other previous experience in a patient care setting. Customer service and clerical experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Must be able to: Interact with a diverse population and professionally represent St. Charles Health System Work under pressure in a fast-paced environment Multi-task and work independently Sit for long periods of time remaining alert and monitoring patient Must have: Strong teamwork and collaborative skills Attention to detail Excellent organizational skills Excellent organizational and multi-tasking skills Demonstrated ability and experience with computer applications, use of electronic medical record keeping systems and MS Office. PHYSICAL REQUIREMENTS: Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers. Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/stepstool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level. Rarely (10%): Climbing stairs. Never (0%): Climbing ladder/stepstool (varies by area), operation of a motor vehicle. Exposure to Elemental Factors Rarely (10%): Wet/slippery area, chemical solution. Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP. Schedule Weekly Hours: 36 Caregiver Type: Regular Shift: Third Shift (United States of America) Is Exempt Position? No Job Family: CERTIFIED NURSING ASSISTANT Scheduled Days of the Week: Variable; includes every other weekend and holidays Shift Start & End Time: 1900-0730

Posted 30+ days ago

St. Charles Health System logo

Patient Service Representative

St. Charles Health SystemBend, OR

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Job Description

(Full-Time, Days)

Pay range: $20.88 - $27.14

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Ambulatory Access Patient Service Representative

REPORTS TO POSITION: Applicable Ambulatory Access Leader

DEPARTMENT: Patient Access Services

DATE LAST REVIEWED: October 2024

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care.

POSITION OVERVIEW: The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. PSRs assist with various operational administrative tasks in support of the clinic operational needs. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Accurately schedules patients based on department scheduling guidelines, maximumizing patient access and provider utilization.

Performs full registration at the time of scheduling.

Uses electronic health system to maintain department appointment requests, waitlist and follow up reports.

Performs real time eligibility (RTE) for insurance benefits.

Uses RTE information gathered from the EHR or payer portals to accurately route scheduling requests or schedule appointments.

Ensures authorization is linked to all appointments at the time of check in.

Reconciles daily schedules with appointment reports.

Responsible for addressing registration related work queue items that require resolution prior to encounter closure.

Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out.

Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports.

At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up services as needed, collects any copay that remains due for the day's services.

Maintains patient access related departmental files, programs and lists.

Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked.

Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols.

Responsible for supporting the basic functions of document collection and distribution, locating and distributing patient documents and information to appropriate staff members.

Faxing, scanning, indexing medical records into document management system.

Opening and distributing incoming mail and paper faxes.

Supports project-based patient outreach intiatives. Engages with creation of standard work and patient-centered protocols.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.

Supports the vision, mission, and values of the organization in all respects.

Actively participates in achieving organizational and department goals.

Ability to work as part of a Care Team with providers and clinical staff.

Provide direction and assistance to patients as needed.

Responsible for processing telephone calls and electronic messages accurately in accordance with established protocols.

Faciltate scheduling of, or arrange for interpretive services for patients as needed.

Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Supports the onboarding process of new caregivers to the same role, assisting with training and shadowing as needed.

Conducts all activities with the highest standards of professionalism and confidentiality.

Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:

Required: High school diploma or GED.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.

Preferred: N/A

EXPERIENCE:

Required: One (1) year of clerical support in a healthcare setting.

Preferred: Basic medical terminology. Prior customer service experience.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external sources.

Must adapt quickly to frequent process changes and improvements.

Is reliable, engaged, and provides feedback as to improve processes and policies.

Attends all department, team, and company meetings as required.

Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.

Requires strong communication, customer service interpersonal skills and telephone etiquette.

Ability to prioritize workflow according to pre-set instructions.

Strong teamwork and collaborative skills.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Ability to multi-task and work independently.

Attention to detail.

Performs basic math (add, subtract, multiply and divide) calculations.

Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation).

Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.

May cover mutliple locations and specialities outside of home department.

Must have the ability to adapt to meet operational support needs at any SCHS location.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

.

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

No

Job Family:

REPRESENTATIVE

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

variable

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